The Maersk. Group Core Values. Defining the way we do business. maersk.com

Transcription

1 The Maersk Group Core Values Defining the way we do business maersk.com

2 Table of contents Introduction by the Group CEO 5 Constant Care 6 Humbleness 7 Uprightness 8 Our Employees 9 Our Name 10

3 Constant Care Humbleness Uprightness Our Employees Our Name Introduction by the Group CEO The way we do business At the Maersk Group we have a distinctive set of Constant Care, Humbleness, Uprightness, Our Employees and Our Name which drive the way we do business. These five corporate values were ingrained into our operations by our founders, the Møller family, and have remained guiding principles, governing the development of the Maersk Group for over a century. In today s world of rapidly evolving economic and market conditions, the values are just as relevant and remain key to ensuring we grow for the future in a sustainable way. Ethically sound decisions To me, our commitment to Constant Care acts as a reminder to never lose focus on ensuring the safety of our employees. Uprightness means always dealing honestly and transparently with our customers and partners and ensuring decisions we take are ethically-sound, while Humbleness is about listening and showing respect to our customers and to each other. while Our Name is about protecting and building on the strong heritage and reputation of the Maersk Group. Your word should be your bond Mærsk Mc-Kinney Møller was the first to put the values into writing in 2003, as a way to ensure that - even without him at the helm - they would continue to guide the behaviour of each employee. He summarised the values as such: The basic principle is that people can trust us. Your word should be your bond. This booklet is our way of continuing this important tradition. Please use it to remind yourself of what the are, discuss them with your colleagues, and think about what they mean to you and how you can live these values in your daily life at the Maersk Group. Sincerely, Our Employees means attracting, developing and retaining the right people is a constant priority for us; Nils S. Andersen CEO of the Maersk Group

4 Maersk Group page 6 Maersk Group page 7 Constant Care Humbleness Take care of today, actively prepare for tomorrow Listen, learn, share, give space to others Forward thinking, planning and execution Being informed, innovative and seeking out new ideas Looking for changes in the environment Proactively moving forward, striving for higher levels Benchmarking against the best-in-class Timely and appropriate attention to detail at the appropriate level of the organization Thoroughness Acting with sense of urgency Balancing opportunity and risk management Appropriate risk identification and management Avoiding risks Avoiding making decisions or taking actions Unnecessary bureaucracy Mindlessly pursuing no detail too small, no effort too great Showing trust and giving empowerment Having an attitude of continuous learning Never underestimating our competitors or other stakeholders Acknowledging our limits and mistakes Managing our ego Putting We before I Having an understanding and respect for others Listening to and understanding our customers Listening, sharing and being open Sharing success Not being strong, competitive and confident in our potential Being complacent, arrogant, or over confident Being submissive or indecisive False modesty Not celebrating success Lacking personal ambition Being invisible Not being confident Learning from successes and mistakes Pursuing continuous improvements in health, safety and environment (HSE) and security

5 Maersk Group page 8 Maersk Group page 9 Uprightness Our Employees Our word is our bond The right environment for the right people Honesty and accountability Openness about the good and the bad Speaking your mind in the debate, but backing the decision Having the personal courage and integrity to take the tough right decisions High ethical standards Being trustworthy Fairness, decency and respect for others Focus on the company s agenda first, not our personal agenda Our reliability can rely on us doing the right thing Not re-evaluating decisions Second guessing decisions Blaming others Being smart in the negative sense Being self righteous Being naïve Not standing up for what you think Asking or paying people to do what they are not supposed to do Attracting and retaining the right people, building the right team Providing opportunities for continual development Rewarding performance, promoting for potential Fairness and mutual respect Responsibility and care Loyalty and commitment to our Group Two-way communication Embracing diversity Creating a motivating environment where our people enjoy working and having fun together Guaranteed employment or promotions Taking the easy option Employees as just an asset Clones

6 Maersk Group page 10 Our Name The sum of our Values, passionately striving higher The embodiment of our Values Passion and pride for what we do and how we do it Our image in the eyes of our customers and the external world Acting rich and arrogant Old fashioned and complacent Creating a cult-like environment The identity for our employees Respecting and building on our strong heritage Focusing on both the short- and long-term Professionalism and dedication International in leadership and mindset

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