Understanding Spyware
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1 APECTEL WG Meeting 2005 Seoul, Korea Understanding Spyware GOH Seow Hiong Director, Software Policy (Asia) Business Software Alliance September
2 Outline About BSA The Cyber Landscape of Today What is Spyware? The Spyware Challenge Combating Cyber Threats 2
3 APECTEL WG Meeting 2005 Seoul, Korea About BSA Outline About BSA The Cyber Landscape of Today What is Spyware? The Spyware Challenge Combating Cyber Threats 3
4 BSA Members 4
5 Our View Target criminals, not technology BSA supports legislation that criminalizes rogue activities, rather than the technology itself Targeting technology might lead to the stifling legitimate online services and future innovations 5
6 APECTEL WG Meeting 2005 Seoul, Korea The Cyber Landscape of Today Outline About BSA The Cyber Landscape of Today What is Spyware? The Spyware Challenge Combating Cyber Threats 6
7 Cyber Landscape Global networks of connected computers Communication & Collaboration New environment of organized crime of fraud, theft and extortion Cyber Security vital to secure systems, protect computers and sensitive information 7
8 Cyber Threats Spyware & Adware ** Phishing (website spoofing) and Pharming Trojans (program that masks malicious purpose) Worms and Viruses Cross Site Scripting Rootkits Spam Scams 8
9 APECTEL WG Meeting 2005 Seoul, Korea What is Spyware? Outline About BSA The Cyber Landscape of Today What is Spyware? The Spyware Challenge Combating Cyber Threats 9
10 Spyware Tracking Software deployed without adequate notice, consent and control for the user Infection occurs when user clicks a button on a dialogue box and is directed to a rogue website Changes registry key and browser settings Potentially sends out information to other sites for tracking purposes Monitors user s browsing habits Records keystrokes Performs screen captures in real-time Information sent to third party with malicious intent Often by parties looking to make money out of unsuspecting user 10
11 The Fine Line with Adware A type of Advertising Software Applications that deliver advertising in a manner or context unexpected and unwanted by users Pop-up ads sent to user based on web surfing habits Pop-up windows or through a bar that appears on the computer screen Helps recover programming development cost and helps hold down cost for the user 11
12 Adware / Spyware When searching for a flight at a airline website, adware pops-up an ad (Expedia) which nearly completely covers the requested website (Delta) Source: A typical user experience with competing adware programs installed, often through software bundles this has led at least one adware company to delete other adware programs on user machines Source: 12
13 APECTEL WG Meeting 2005 Seoul, Korea The Spyware Challenge Outline About BSA The Cyber Landscape of Today What is Spyware? The Spyware Challenge Combating Cyber Threats 13
14 How does Spyware intrude? Shipped with other applications Clicking on links or attachments in messages, or via chat programs Unknowingly downloaded from a web site via exploits Carried as part of malicious code viruses, worms 14
15 Where does Adware come from? Usually bundled and installed with free applications Consumer receives series of applications, including new icons for other services on desktop Installed at websites targeting young audiences Installed through web browser drive-bys or trick pop-ups 15
16 Targeting Young Audiences 1. At website for kids, free smiley icons are offered to children for download Source: Ben Edelman 2. The install has a broken link leading to the EULA and lacks a cancel button during key steps of the install process 16
17 3. The program embeds itself into Internet Explorer, Windows Explorer and Outlook substantially hindering performance Source: Ben Edelman 4. Further unexpected behavior is the placement of 2 new icons and the appearance of a new toolbar not only above but also on the side of the web browser 17
18 Installed through browers by trickery 1. Consumer visiting wrestling website automatically prompted to accept free browser enhancements 2. Clicking yes installs 2 new toolbars in their web browser and places 6 new icons on their desktop, all promoting adware content & products Source: Ben Edelman 18
19 Other Tactics Instead of stating a company name, this publisher urges you to Click Yes to continue. This may look like a Windows dialog box, bit it is an advertisement. Even if hit Cancel, it will proceed. Click the Close (x) button at upper right instead. Source: 19
20 Anti-Spyware Software Identifies, prevents and safely eliminates potentially unwanted programs Including spyware, adware, pop-ups, dialers, keyloggers and remote-control programs Provided for free by Internet Service Providers (ISPs) or bundled with software 20
21 APECTEL WG Meeting 2005 Seoul, Korea Combating Cyber Threats Outline About BSA The Cyber Landscape of Today What is Spyware? The Spyware Challenge Combating Cyber Threats 21
22 Target Criminals, Not Technology Legislate to criminalize illicit activities that use technology Avoid targeting the technology that facilitates So as not to stifle legitimate online services and future innovations 22
23 Law Enforcement Funding Enforcement authorities Ensure sufficient funding and resources To keep pace with criminal counterparts Adequately sized team, with technical training and equipment for investigation, forensics, etc. 23
24 Penalties Increase penalties to deter illegal activity Fraud, theft and extortion Punish worst offenders and discourage future acts Penalties Typical ones are fine and imprisonment Making penalties commensurate with crime Potential difficulty in assessing damages and imposing appropriate penalty 24
25 Market Solutions Private sector solutions Play important part in an effective overall spyware protection regime and defense against cyber threats Understand scope and capability of available tools National policies should build upon and encourage the market-driven framework that is already in place Including technological tools 25
26 CONCLUSION Importance of ensuring a free flow across networks Ideas, information, communication and commerce Maximize online trust Through adoption and deployment of trustenabling technologies, as well as implementation of policies Ensure the continued success of the Internet and the world of business 26
27 APECTEL WG Meeting 2005 Seoul, Korea THANK YOU Questions? Comments? Clarifications? GOH Seow Hiong 27
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