Open Text Connectivity 14

Transcription

1 Open Text Connectivity 14 Introducing the First Connectivity Solutions Suite Compatible With Windows 7 Open Text Connectivity Solutions Group November 2009

2 2 W hite Paper Contents Re-introducing Connectivity... 3 About Open Text... 3 Hummingbird is now Open Text Connectivity Solutions Group... 4 Open Text Connectivity Industry Compliance... 5 Compatible with Windows Citrix Ready... 7 FIPS Validation... 8 Introducing HostExplorer Web-to-host What s new in Open Text Exceed 14 Family Version History What s new in Open Text HostExplorer Version History What s New in Open Test NFS 14 Family Version History What s new in Open Text Security 14 Family Version History... 17

3 3 W hite Paper Re-introducing Connectivity Open Text's leading connectivity solutions connect people, data and applications in mission-critical environments through a complete line of remote application access and data integration solutions. With 90 percent of Global 2000 companies relying on its award-winning solutions for over 20 years, Open Text understands the financial and operational challenges that most organizations face, whether it is multiple systems, disparate data sources or geographically dispersed teams. Exceed Products Exceed is the PC X11 window market leader that empowers companies with high performance access to X applications from Microsoft Windows platforms HostExplorer Open Text HostExplorer provides fast, robust, comprehensive and secure access from both Windows desktops and web browsers to legacy hosts in enterprises. Open Text Security Products Open Text Security products provide secure terminal access and file transfers, application port forwarding through SSH or SOCKS, and facilitate single-sign on. Open Text NFS Products Open Text offers the best of breed Windows-based NFSv4 client, server and gateway solutions that enable users and applications to access file resources on NFS-enabled storage. About Open Text Hummingbird was a Canadian company founded in 1984 and quickly was identified in the IT market for its flagship Exceed product the leading industry PC X Server. As a result, the company evolved into a strong player in the connectivity market. On July 5th 2006, Open Text announced that their intention to purchase all the common shares of Hummingbird Ltd and the transaction was completed on October 2nd 2006.

4 4 W hite Paper Hummingbird is now Open Text Connectivity Solutions Group Today, the former Connectivity business of Hummingbird is a proud member of the Open Text family and markets the same world-class Connectivity software under the "Open Text Connectivity Solutions Group" umbrella. Exceed and the other Connectivity products are now well positioned for the future, thanks to Open Text s robust growth, innovative spirit and enthusiasm of the Connectivity Group. Open Text Connectivity 14 The release of Open Text Connectivity 14 also introduces a change to the Connectivity product names. Although names have altered to reflect corporate branding, the quality and reliability of the product remains unchanged. Re-introducing the four products lines of Open Text Connectivity 14: X Window Open Text Exceed Open Text Exceed PowerSuite Open Text Exceed 3D Open Text Exceed XDK Open Text Exceed Freedom Terminal Emulation Open Text HostExplorer Network File System Open Text NFS Client Open Text NFS Solo Open Text NFS Server Open Text NFS Gateway Network Security Open Text Secure Shell Open Text Secure Terminal

5 5 W hite Paper Industry Compliance Open Text Connectivity 14 has garnered unprecedented number of industry recognitions. Compatible with Windows 7 Open Text has a rich history of partnering with Microsoft to bring greater productivity and transparent information governance to modern organizations. The new Windows 7 platform represents a significant leap forward in terms of user productivity, information security, and platform management, enabling companies to achieve significant cost reductions while benefiting from the latest technologies available. The first complete connectivity solutions to be certified Open Text is proud to be the first enterprise solutions provider to offer complete connectivity solutions that meet Microsoft s standards for compatibility and reliability on Windows 7. As an early adopter of the Compatible with Windows 7 logo program, Open Text has developed Enterprise software that supports and leverages the Windows 7 platform. The Windows 7 Logo program helps customers make better purchase decisions by identifying compatible products with a consistent, easily recognizable logo. The following products were rigorously and exhaustively tested to achieve the Compatible with Windows 7 status: X Window Open Text Exceed 14 Terminal Emulation Network File System Open Text NFS Solo 14 Open Text NFS Server 14 Network Security Open Text HostExplorer 14 Open Text Secure Shell 14 Windows 7 and Open Text Connectivity Solutions: Simplifies Daily Tasks Developed to meet the highest standard, the new Open Text Connectivity solutions offer an enhanced user experience by supporting new Windows 7 features such as: Jump Lists in the Start Menu and the taskbar, Multiple Document Preview, Windows Touch and Multi-touch capabilities, and customizable toolbars.

6 6 W hite Paper Taskbar and Start Menu Jump List In today s fast-paced business world you need quick access to the information and data required to complete your day-to-day tasks. With Windows 7 and the new Open Text Connectivity solutions (such as Exceed and HostExplorer), the items you use most often are kept right in front of you. Frequently performed tasks and recently opened connection profiles are close at hand. Just right-click the taskbar icon or follow the Start menu to enter a new world of productivity. Multiple Document Preview Are you lost in the jungle of open applications? Windows 7 brings you an improved taskbar that supports Multiple Document Preview, a feature designed for users just like you. Hover over the Open Text HostExplorer icons and thumbnails of every open session appear. Now common tasks are just a click away. The Multiple Document Preview feature eliminates the guesswork and reduces the time spent switching between applications and open sessions. Windows Touch Windows 7 allows you to interact directly with your applications if you have a touch-screen monitor. And to further enrich this interaction, Windows 7 also supports multi-touch technology where you can manipulate applications and content using multiple finger gestures. Open Text Connectivity solutions further extend the reach of this more natural workflow to X window applications, and business applications on legacy hosts.

7 7 W hite Paper Citrix Ready With the support of Citrix solutions dated back to Citrix WinFrame, Open Text Connectivity Solutions has a long and reliable track record of supporting Citrix application virtualization technology. Enterprises across the globe have relied on the combined solution to provide secure X window and terminal emulation access to remote and local user bases. With the release of Connectivity 14, Open Text continues to invest in the relationship with Citrix, by providing top notch quality-proven connectivity products with a more seamless and proven integration and the latest application virtualization technology that is offered by Citrix XenApp. The completion of the Citrix designed verification tests reaffirms that Exceed, HostExplorer and Open Text Secure Shell have demonstrated high quality, and seamless compatibility with Citrix solutions. Citrix and Open Text together offer users the world-renowned high definition experience, enhanced mobility, and secure access to business applications on UNIX and legacy hosts. This is achieved through the flexible and reliable Citrix infrastructure over any computing device supported by the Citrix ICA client. Below is the list of Open Text Connectivity 14 products that have received the Citrix Ready Logo. X Window Terminal Emulation Open Text Exceed 14 Open Text HostExplorer 14 Network Security Open Text Secure Shell 14

8 8 W hite Paper FIPS Validation You take security seriously and so do we, that is why we are validating 1 the Open Text Cryptographic Module against the FIPS standard. What is FIPS 140-2? FIPS is a standard established by NIST (National Institute of Standards and Technology) and CSE (Communications Security Establishment Canada). FIPS pertains to cryptographic modules in software or hardware products. FIPS is one of many security programs overseen by NIST and CSE which focuses on working with government and industries to establish more secure systems and networks by developing, managing and promoting security assessment tools, techniques, services, and supporting programs for testing, evaluation and validation. To whom does FIPS validation matter? All US Federal Government departments or agencies are mandated to purchase and use cryptographic products meeting the FIPS standard to protect their unclassified, but sensitive data. The Canadian Communications Security Establishment encourages Canadian Government departments to use products with FIPS certified cryptographic modules. Private sector companies in North America, Europe and Asia have started expressing interest for purchasing software that are FIPS certified. It is expected that FIPS will gain wider acceptance outside of the US government in the future. 1 Open Text Cryptographic Module has passed the test conducted by an independent lab. Currently, it is pending final approval from NIST.

9 9 W hite Paper Which Open Text Connectivity products offer FIPS validated 1 cryptography? All products that contain encryption are impacted by the FIPS standard. In order to facilitate its FIPS certification effort, the Open Text Connectivity Solutions Group has created the Open Text Cryptographic Module. This module, which is part of the default product install, contains all the necessary encryption algorithms and authentication methods that are required to perform secured connections. Open Text Cryptographic Module is available in both 32 and 64-bit, which are both validated. The cryptographic module is used in the following products: X Window Open Text Exceed 14 Open Text Exceed PowerSuite 14 Terminal Emulation Open Text HostExplorer 14 Network File System Open Text NFS Client 14 Network Security Open Text Secure Shell 14 Open Text Secure Terminal 14

10 10 W hite Paper Introducing HostExplorer Web-to-host Open Text HostExplorer 14 offers a real web-to-host solution to customers who are searching for a no-manual-installation, centrally managed, full-featured terminal emulation product that could be accessed from a browser by zeroprivileged users with minimal administrative intervention. HostExplorer Web-to-host offers a variety of benefits that appeal both to the business needs and the technical requirements of any organization: Reduced license acquisition and license management costs Better control over license compliance Increased availability of IT staff for strategic projects thanks to shorter deployment time and reduced administrative overhead Improved security for both user access control and network traffic Standardization of terminal services across all potential users: local users, remote users, mobile users, casual users and third parties Ability to virtualize the user desktop by moving the emulation services to a central web-based location In the heart of this solution is the new Open Text Web-to-host and Deployment Wizard. This Windows-based wizard application can guide you through the process of creating a web-to-host installation package of HostExplorer. HostExplorer Web-to-host distinguishes itself from other solutions when it comes to costs. Its main advantages are: No need to purchase new licenses: HostExplorer Web-to-host and HostExplorer desktop are covered under the same license Reduced hardware requirements: by re-using existing enterprise servers, HostExplorer Web-to-host diminishes acquisition costs Reduced learning curve: users of the HostExplorer desktop client will automatically know how to use HostExplorer Web-to-host without additional training because they have the same features, performance, settings, macros support, and user Interface Reduced administrative overhead: same settings and administrative tools for both HostExplorer Web-to-host and the HostExplorer desktop client. Eliminates redundant infrastructure: does not require download, install, and subsequently manage a Java virtual machine on each desktop Increased productivity: a number of productivity tools that are included with HostExplorer will let users perform routine and repetitive tasks in less time For more information on HostExplorer Web-to-host, please read Evaluation Guide: HostExplorer web-to-host whitepaper available on

11 11 W hite Paper What s new in Open Text Exceed 14 Family Compatible With Windows 7: Exceed supports some of the latest innovative designs promised by Windows 7. It is been awarded the Compatible with Windows 7 Logo. Citrix Ready: Exceed has earned the Citrix Ready Logo, indicating that it meets the verification criteria set by Citrix, confirming that Exceed can run on Citrix XenApp platform and the solution is designed to be deploy and managed by Citrix infrastructure FIPS Validated 1 : the new Open Text Cryptographic Module takes advantage of the latest development in OpenSSL, and validated by NIST to be FIPS compliant. X11R7.4: Continue to be the leader in the X Window market. Exceed brings the latest X window development to the Microsoft platforms. Simplified X Server Configuration: Streamline performance and drawing options to provide greater flexibility in supporting diverse X applications New OpenGL Extensions: Exceed 3D now supports more OpenGL extensions. Resuming of OpenGL Application: Exceed Freedom allows users to suspend and resume OpenGL 3D X applications for enhanced mobility and productivity. Exceed Freedom is an add-on product to Exceed. Server Side OpenGL Rendering: Exceed Freedom allows users to experience up to 100 times faster 3D X window drawings. Exceed Freedom is an add-on product to Exceed. Version History 2008 Certified for Windows Vista: Exceed is independently and rigorously tested for compatibility, functionality, and reliability on Windows Vista-based PC s. It takes advantage of features in Windows Vista to deliver excellent performance, ease of use and the best experience possible. This logo also ensures Exceed is compatible with 32-bit and 64-bit editions of Windows Vista. Integrated Security: The support for SSL and Kerberos security mechanism now comes standard with Exceed without requiring installation of additional packages. It simplifies the deployment of the software, and ultimately allows Exceed to adhere to the corporate security standards without the extra administrative overhead.

12 12 W hite Paper 2007 Multiple Profile Space: allows organizations to manage multiple locations to store profiles and connection settings. Storage locations include local drives, remote file systems, or LDAP directories. User access rights are enforced through a seamless integration with Microsoft Windows ACLs or LDAP ACLs. Integration with Hummingbird Neighborhood: Hummingbird Neighborhood is the new command centre where users can connect to any host in their organization using X, Telnet, TN3270, TN5250, or FTP protocols. X11R7.1: is the latest X window system released by X.Org Foundation and Exceed is the first in the industry that supports it. Non-X Window Support in Virtual Desktop: Work smarter with the new virtual desktop, which can manage both Microsoft and X window applications easily. Advanced Display Number Control: helps administrators control the usage of static and dynamic display numbers in Citrix or Microsoft Terminal Service environments Support for X11R6.8: supports the latest X Window system release, from X.Org Foundation. Improve visual presentation of X Window Desktops. Project Looking Glass: provides access to the revolutionary 3D windowing environment developed by Sun. Support for Windows x64 Family: ready for the new 64-bit era with the support of the new Microsoft Windows x64 family. Enhanced Unicode support: with more than 300 fonts in Unicode and TrueType font encoding have been added. Full Support for IPv6: Exceed and all major components support IPv6. 10 Smart Card Manager: supports smartcard solutions from Axalto and Rainbow Technologies Inc. An additional companion application allows users to load or store the credentials to the smart card devices. Xweb Wizard: guides users step-by-step to create web pages that launch X applications either embedded in web browsers or in standalone form. Exceed Connection Manager: a new and powerful application that provides users a single point of access to all Exceed-related configuration files Desktop Sharing: instantly adds collaborative capability to any X application without any modification to the X application. Xstart and Xsession Redesign: Simpler, sleeker and slimmer! The new Xstart and Xsession user interfaces are easier and more intuitive to use.

13 13 W hite Paper What s new in Open Text HostExplorer 14 Compatible With Windows 7: Open Text HostExplorer supports some of the latest innovative designs promised by Windows 7. It is been awarded the Compatible with Windows 7 Logo. Citrix Ready: Open Text HostExplorer has earned the Citrix Ready Logo, indicating that it meets the verification criteria set by Citrix, confirming that Exceed can run on Citrix XenApp platform and the solution is designed to be deploy and managed by Citrix infrastructure FIPS Validated 1 : the new Open Text Cryptographic Module takes advantage of the latest development in OpenSSL, and validated by NIST to be FIPS compliant. Open Text Cryptographic Module can be found in Exceed and Exceed PowerSuite. Fast, Simple Secure Connections: HostExplorer now provides first-class support for secure connections by reducing the number of clicks and dialogs involved in providing authentication information for a secure connection. Users can establish a secure connection to a host in seconds, using default connection settings. UTF-8 Support: HostExplorer now supports UTF-8 character encoding. The full range of Unicode characters can now be displayed and printed including double-cell Chinese characters and characters composed from right to left such as Arabic. Single Sign-On to iseries: Windows-based Single Sign-On is available to AS/400 (iseries) by using a user s current Kerberos-based Windows Active Directory logged-on credentials. Version History 2008 Certified for Windows Vista: HostExplorer is independently and rigorously tested for compatibility, functionality, and reliability on Windows Vista-based PC s. It takes advantage of features in Windows Vista to deliver excellent performance, ease of use and the best experience possible. This logo also ensures HostExplorer is compatible with 32-bit and 64-bit editions of Windows Vista. Integrated Security: The support for SSL and Kerberos security mechanism now comes standard with HostExplorer without requiring installation of additional packages. It simplifies the deployment of the software, and ultimately allows HostExplorer to adhere to the corporate security standards without the extra administrative overhead.

14 14 W hite Paper 2007 Screen History: allows users to view and capture screen information while navigating. Integrated SOCKS Support: SOCKS is a networking proxy protocol that enables hosts on one side of a SOCKS server to gain full access to hosts on the other side of the SOCKS server without requiring direct IP-reachability. This feature allows users to configure terminal sessions to use a SOCKS server. Trace Wizard: this diagnostic toolset allows customers to simplify the process of troubleshooting end-users issues and collecting trace information. Event-Monitoring Server: monitors events generated by Open Text applications (e.g. HostExplorer, Connectivity Secure Shell, Exceed, etc.) It logs client-specific actions and offer various administrative views to analyze that information Feature Access Management: this new console allows administrators to disable various features of HostExplorer and lockdown the user s terminal environment for security purposes Multiple Profile Space: allows organizations to manage multiple locations to store profiles and connection settings. Storage locations include local drives, remote file systems, or LDAP directories. User access rights are enforced through a seamless integration with Microsoft Windows ACLs or LDAP ACLs. Glossary: gives users the ability to quickly search and insert specialized terms and their definition in order to accelerate data entry operations Helpdesk: provides administrators the ability to display and control a remote HostExplorer session from their desktop HostExplorer Plug-in Architecture: offers an advanced development framework to leverage integration with custom or 3 rd party applications. 10 Terminal Migration Wizard: offers the easiest and most automatic method for migration from Extra!, Rumba, and PCOM to HostExplorer. UI Themes: offer the most complete and convenient way to customize every aspect of the emulator including menus, toolbars, settings, keyboards, etc. Shortcuts: give users the ability to create mnemonics for frequently-user terms and recall them instantly when entering data Reporting Wizard: crawls to lists of data scattered on multiple screens in order to consolidate the information and send it o a printer or a Microsoft Excel spreadsheet. Enforced Security: through SSL for FTP and seamless integration between HostExplorer and Connectivity Secure Shell.

15 15 W hite Paper What s New in Open Test NFS 14 Family Compatible With Windows 7: Open Text NFS Server and Open Text NFS Solo support some of the latest innovative designs promised by Windows 7. It is been awarded the Compatible with Windows 7 Logo. FIPS Validated 1 : the new Open Text Cryptographic Module takes advantage of the latest development in OpenSSL, and validated by NIST to be FIPS compliant. Open Text Cryptographic Module can be found in Open Text NFS Client. Support for Directory Change Notification: Open Text NFS Client now supports automatic directory change notification. Mount with Binary Option: Open Text NFS Client now supports binary mounting options. Support for Named Attributes: Open Text NFS Server now supports named attributes. This allows a client to name, store, and retrieve arbitrary data and have it associated as an attribute of a file or directory through the NFS v4 protocol. Support for Windows Symbolic Links: Open Text NFS Server now supports native Windows symbolic links in Windows Vista and later operating systems. Support for Permission Management through NFSv4 ACLs: Open Text NFS Server now supports the use of NFSv4 Access Control Lists (ACLs) for permission management. Continue Reconnecting Unavailable NFS Gateway Share from Startup: Open Text NFS Gateway continues to attempt to reconnect any shares that were unavailable at startup. Version History Highlight of features in previous versions 2008 Certified for Windows Vista: Open Text NFS (formerly NFS Maestro) is independently and rigorously tested for compatibility, functionality, and reliability on Windows Vista-based PC s. It takes advantage of features in Windows Vista to deliver excellent performance, ease of use and the best experience possible. This logo also ensures Open Text NFS is compatible with 32- bit and 64-bit editions of Windows Vista. Integrated Security: The support for SSL and Kerberos security mechanism now comes standard with Open Text NFS without requiring installation of additional packages. It simplifies the deployment of the software, and ultimately allows Open Text NFS to adhere to the corporate security standards without the extra administrative overhead.

16 16 W hite Paper 2007 Support for Connectivity SSL-LIPKEY: as an alternative to GSS provider for RPCSEC_GSS authentication. The support for LIPKEY requires the installation of Connectivity SSL-LIPKEY. Multiple Directory Services Profiles: support up to 10 directory services profiles for each directory service type, which ensures each NFS connection can be individually and independently authenticated by the most appropriate directory service. Symbolic Link Creation Over NFSv4 Connections: allows users to create and delete symbolic links over NFSv4 connections. Intelligent Name Mapping Cache: Name mapping tables are cached on the disk once they are successfully created, and the cache data will be used upon Name Mapping Service restart. Eliminates unnecessary data rebuild. Full Support for Unicode: support Unicode throughout the whole product family Support Operation in IPv6 Networking: allows Open Text NFS to operate in an IPv6 local area network. New Unicode Support: gives Open Text NFS the capability to process paths up to 32K characters in length. Support for SETUID and SETGID: allow raising and lowering users access privileges, giving users different privileged to execute UNIX commands. Connection-specific RPCSEC_GSS Type Service: separate RPCSEC_GSS services can be specified for each RPCSEC_GSS connection. Symbolic Link Creation: using a new command line utility and shell extension to create and delete symbolic links on NFS resources. 10 LDAP Support for Additional Servers: Directory Services Explorer supports four of the most popular LDAP schemata, with an option to allow users to create a new schema. Enhanced Kerberos Support: fully integrated the MIT-Kerberos distribution. Support for Hard Mount: ensures all NFS transactions across the connection proceed to completion. Remote Administration us MMC: allows an administrator to remotely manage various aspects of the products. Setting Migration Wizard: users can quickly export / import the Hummingbird user files directory for backup or hardware migration purposes.

17 17 W hite Paper What s new in Open Text Security 14 Family Compatible With Windows 7: Open Text Secure Shell supports some of the latest innovative designs promised by Windows 7. It is been awarded the Compatible with Windows 7 Logo. Citrix Ready: Open Text Secure Shell has earned the Citrix Ready Logo, indicating that it meets the verification criteria set by Citrix, confirming that Exceed can run on Citrix XenApp platform and the solution is designed to be deploy and managed by Citrix infrastructure. FIPS Validated 1 : the new Open Text Cryptographic Module takes advantage of the latest development in OpenSSL, and validated by NIST to be FIPS compliant. Open Text Cryptographic Module can be found in Open Text Secure Shell and Open Text Secure Terminal. HTTP Proxy Support: The tunnel profile Connection settings now let you enable and configure the HTTP proxy so that Connectivity Secure Shell opens an HTTP connection to a specified proxy host. Version History Highlight of features in previous versions 2008 Certified for Windows Vista: Open Text Security family (formerly Hummingbird Security) is independently and rigorously tested for compatibility, functionality, and reliability on Windows Vistabased PC s. It takes advantage of features in Windows Vista to deliver excellent performance, ease of use and the best experience possible. This logo also ensures Open Text Secure Shell (formerly Connectivity Secure Shell) and Open Text Secure Terminal (formerly Connectivity SecureTerm) is compatible with 32-bit and 64-bit editions of Windows Vista.

18 18 W hite Paper 2007 X509 Certificate Authentication for SSH: Open Text Secure Shell (formerly known as Connectivity Secure Shell) offers support for draft v2 of the SSH public key authentication based on a user X.509 certificate. Integrated SOCKS Support: SOCKS is a networking proxy protocol that enables hosts on one side of a SOCKS server to gain full access to hosts on the other side of the SOCKS server without requiring direct IP-reachability. This feature allows users to configure terminal sessions to use a SOCKS server. SOCKS Dynamic Port Forwarding: Dynamic port forwarding allows a socksified application (one that supports using a SOCKS proxy) to use an Open Text Secure Shell tunnel as a VPN to forward connections dynamically, to different hosts, from the tunnel endpoint. Microsoft Windows Kerberos Support for Authentication: The Open Text Secure Shell client now supports the Windows SSPI interface to acquire a security context which can be used to establish a Kerberos authentication in much the same manner as in an external Kerberos provider case and earlier Support for SmartCard authentication with SSL: This new SSL functionality allow users certificates to be automatically retrieved from SmartCard devices. Dynamic Tunneling: Dynamic Tunneling offers users the ability to configure secure tunnel from the terminal user interface or the file transfer utility user interface. Multiple Authentication Methods: Secure Shell tunnels can now be configured to support multiple authentication methods that will be sequentially tried during the connection authentication phase. Support for Protocol Compression: Protocol Compression allows user to configure the strength of the compression algorithm that will be used during the secure shell communication.

19 19 W hite Paper About Open Text Connectivity Solutions Group Open Text's leading Connectivity Solutions connect people, data and applications in mission-critical environments through a complete line of remote application access and data integration solutions. With 90 percent of Global 2000 companies relying on its award-winning solutions for over 20 years, Open Text understands the financial and operational challenges that most organizations face, whether they are multiple systems, disparate data sources, or geographically dispersed teams. About Open Text Open Text is a leader in Enterprise Content Management (ECM). With two decades of experience helping organizations overcome the challenges associated with managing and gaining the true value of their business content, Open Text stands unmatched in the market. Together with our customers and partners, we are truly The Content Experts, supporting 46,000 organizations and millions of users in 114 countries around the globe. We know how organizations work. We have a keen understanding of how content flows throughout an enterprise, and of the business challenges that organizations face today. It is this knowledge that gives us our unique ability to develop the richest array of tailored content management applications and solutions in the industry. Our unique and collaborative approach helps us provide guidance so that our customers can effectively address business challenges and leverage content to drive growth, mitigate risk, increase brand equity, automate processes, manage compliance, and generate competitive advantage. Organizations can trust the management of their vital business content to Open Text, The Content Experts. Sales: connsales@opentext.com To contact our international sales offices: www. o p e n text.com For more information about Open Text products and services, visit Open Text is a publicly traded company on both NASDAQ (OTEX) and the TSX (OTC). Copyright 2009 by Open Text Corporation. Open Text and The Content Experts are trademarks or registered trademarks of Open Text Corporation. This list is not exhaustive. All other trademarks or registered trademarks are the property of their respective owners. All rights reserved. SKU#_EN