DRUG AND ALCOHOL SERVICE DIRECTORY A Comprehensive Guide to the Royal Borough of Windsor & Maidenhead s Substance Misuse Services

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1 DRUG AND ALCOHOL SERVICE DIRECTORY 2015 A Comprehensive Guide to the Royal Borough of Windsor & Maidenhead s Substance Misuse Services July 2015

2 Contents SMART Drug and Alcohol Recovery Service Substitute Prescribing Young People s Drug & Alcohol Team Drug & Alcohol Action Team Pharmacy Needle Exchange Needle Finds and Drug Dealing Drug Classifications Other Useful Local Services National Contacts 1

3 SMART Drug and Alcohol Recovery Service INNOVATIONS IN DRUG SERVICES SMART is the first point of contact for adults living in the Royal Borough of Windsor & Maidenhead with a drug or alcohol problem. They offer a free and confidential service to all those who want to reduce their intake or stop using drugs or alcohol altogether. Clients are usually seen in Maidenhead, but appointments may also be made at locations in Windsor and Ascot. The SMART Service offers: Substance misuse advice, information and treatment Drop in sessions A range of groups and activities Needle Exchange Harm minimisation advice, screening/vaccinations Acupuncture Detox for alcohol clients You can call SMART direct or ask your GP or any other agency to refer you to the service. CONTACT US: SMART Tel: RE-BUILD@Reform Road Fax: Maidenhead SL6 8BY contactwam@smartcjs.org.uk 2

4 Substitute Prescribing The Substitute Prescribing Service offers heroin users a free and legal alternative (such as methadone or buprenorphine) to replace their heroin use. This helps them to take back control of their lives. Drug testing and one to one work are carried out alongside the prescribing. There are 3 tiers of prescribing services and at each level the client receives one to one support from SMART drugs workers. Specialist Prescribing Service: Service for chaotic or complex drug users with a high level of need such as those who are pregnant or have mental health problems. GPs from Claremont Surgery, Maidenhead run this service from RE-BUILD@Reform Road, Maidenhead. Community Prescribing Service: Service for those who are more stable, but are not able to be seen within their own GP surgery. This service is also run from RE-BUILD@Reform Road, Maidenhead. Shared Care Scheme: If clients are stable and have a GP signed up to the scheme, then they will be prescribed by their GP at their surgery. CONTACT US: 3 This service can be contacted through SMART. See page 2 for details.

5 Young People s Drug & Alcohol Team This service is for under 18s living in the borough who need help with their own drug or alcohol use or that of a family member. The Young People s Drug & Alcohol Team offers free and confidential information, advice and one to one support. The team provides drug awareness talks and presentations to youth groups on request. It also runs the Royal Borough s peer education programme whereby pupils in years 10 and 11 are trained to run awareness sessions to their younger peers in school. Young people can call or the team direct or can be referred by an adult. CONTACT US: Office: Theresa Allen, Young People s Worker Mob: Sarah Dobinson, Young People s Worker Mob: daat@rbwm.gov.uk 4

6 Drug & Alcohol Action Team The Royal Borough s Drug & Alcohol Action Team are responsible for delivering the National Drug Strategy at a local level. They: Commission high quality drug and alcohol services for adults (SMART drug and alcohol recovery service) Run a high quality young people s service (the young people s drug & alcohol team) Raise awareness of the dangers of drug and alcohol misuse Work in partnership with the Police, Probation Service and others to reduce the crime and anti-social behaviour associated with substance misuse. 5 CONTACT US: Drug & Alcohol Action Team Tel: REBUILD@Reform Road Fax: Maidenhead SL6 8BY daat@rbwm.gov.uk

7 Pharmacy Needle Exchange Injecting drug users (including those who use anabolic steroids) can safely return their used needles and collect a new sterile needle pack from the pharmacies listed below. SMART also provide a needle exchange service and offer advice on safer injecting, a pick and mix needle exchange service and one hit kits. Pharmacies in the Maidenhead and Cookham area Boots, High St, Maidenhead SL6 1PY. Tel: Cookham Pharmacy, Lower Rd, Cookham Rise, Maidenhead SL6 9HF. Tel: Kays Pharmacy, 24 Ross Rd, Maidenhead SL6 2SZ. Tel: Olive Pharmacy, 18 Hampden Rd, Maidenhead SL6 5HQ. Tel: Park Pharmacy, 4 Cookham Rd, Maidenhead SL6 8AJ. Tel: Superdrug, The Nicholson Centre, Maidenhead SL6 1LL. Tel: Woodlands Park Pharmacy, Waltham Rd, Woodland Park, Maidenhead SL6 3NH. Tel: Pharmacies in the Windsor and Ascot area Ascot Pharmacy, 13 Brockenhurst Road, South Ascot SL5 9DJ. Tel: Boots, Peascod St, Windsor SL4 1DU. Tel: Boots, 83 Dedworth Rd, Windsor SL4 5BB. Tel: CJ Reid, 30 High St, Eton, Windsor SL4 6AX. Tel Datchet Village Pharmacy, The Green, Datchet SL3 9JH. Tel: Lloyds Pharmacy, 4 Broomhall Buildings, Chobham Rd, Sunningdale SL5 0DH. Tel:

8 Needle Finds and Drug Dealing If you find any discarded needles or other paraphernalia, please do not touch them. If they are on housing association property then please call your housing officer for removal. If they are in a public place such as a park, then please call the council on: am 4.30pm weekdays pm 8pm weekdays 8am 8pm weekends Falcon is the name of the Thames Valley Police drug strategy, which targets drug dealers and drug related crime. The police work together with their partners and the community to make the borough a safer place to live in. Fight back against drug dealers and drug related crime by reporting dealing or suspicious activity to: Crimestoppers on: Police Enquiry Centre on: 101 7

9 Drug Classifications Illegal drugs are divided into three categories: Class A, B and C with Class A drugs being the most harmful and having the biggest penalties. Class A Cocaine, crack cocaine, heroin, Methadone, ecstasy/ MDMA, crystal meth, LSD and magic mushrooms. Class B Amphetamines (becomes Class A if prepared for injection), ketamine, mephedrone, cannabis and synthetic cannabinoids such as Spice, K2, Black Mamba and Annihilation. Class C Anabolic steroids, GHB, GBL, BZP and the illegal possession of prescription drugs like tranquillisers. Penalties for possession and supply Class A Up to seven years in jail for possession and up to life for supply. Class B Up to five years in jail for possession and 14 year for supply. Class C Up to two years in jail for possession and 14 years for supply. A criminal record could affect your chances of getting a job or going on holiday abroad. Also, remember that drug driving is illegal and carries the same penalties as drink driving. The above information was correct at the time of press (July 2015). Please check the national drugs website which has detailed and up to date information on all drugs. 8

10 Other useful local services YOT (Youth Offending Team) The YOT offers a preventative service called the YISP (Youth Inclusion Support Programme). It is aimed at supporting young people aged 8 to 17 who are at risk of becoming involved with anti-social behaviour and crime. A programme of support/activities is developed around the young person s needs. Anyone can refer to the YISP including the young person themselves. The referral criteria is: The young person is between 8 and 17 years old The young person lives within the Royal Borough The parent/carer and the young person have given their signed consent to the referral There is known pre-court offending or there is a risk of them becoming involved with crime or anti-social behaviour The young person is exposed to risk factors which may cause them to become involved in risky behaviour The YOT also offers a mentoring service to all young people aged 8 to 18 who may need a little extra help or focus in their lives. They have a group of highly trained, experienced and skilled mentors who can give their help and support to benefit young people. To refer a young person, please call or yot@rbwm.gov.uk. 9 CONTACT US: Tel: Fax: YISP The Project Centre Reform Road Maidenhead SL6 8BY

11 Other useful local services Talking Therapies, East Berkshire Provides a free and confidential service for those suffering from anxiety, depression, phobias and stress. A team of advisors and therapists can help you to overcome life s difficulties and problems or manage them better. Therapy may include: Structured individual work Well being courses and workshops Telephone support Tel: adminiapteast@berkshire.nhs.uk Community Mental Health Team, Common Point of Entry (CPE) New referrals to mental health services should be made via the CPE number below. Tel: Parenting Team Provides Triple P parenting courses for parents of primary aged children (2-9 years), teens (10-16 years) and Family Transitions for those parents who are divorcing or separating. Tel:

12 Other useful local services Number 22 and Youth Talk Number 22 and Youth Talk are free, confidential counselling services based in Maidenhead and Windsor. They offer one to one counselling on a weekly basis. Sessions last for 50 minutes and are with the same counsellor. Most of the counsellors work from a person centred perspective, which means that the client leads the session and that they talk about what they think is important. All sessions are by appointment only and appointments can be easily made over the phone. Number 22: Tel: , 4 Marlow Rd, Maidenhead, SL6 7YR. Youth Talk: Tel: , Windsor Youth & Community Centre, Alma Rd, Windsor, SL4 3HD. Family Friends Family Friends helps families with young children needing short term support. This can be for emotional or practical issues such as postnatal depression, stress or illness. Parents experiencing difficulties managing their children s behaviour can also receive support. Support is available for children (13 or under) with issues such as low self-esteem, bullying, parental separation/divorce, witnessing domestic abuse, loss/bereavement, managing anger, friendship problems and worries/anxiety. Referrals can be made by the family or any other agency. Tel: /

13 Other useful local services Thames Valley Cruse Bereavement Care Provides free support to adults and children pre and post bereavement. It also provides walk-in locations, support and friendship groups to help you with your loss. Tel: or Citizens Advice Bureau Helps people resolve their legal, money and other problems by providing free independent and confidential advice. Tel: Marlow Road, Maidenhead, Berks SL6 7YR The Garden Clinic The Garden Clinic is a sexual health clinic based in the grounds of Upton Hospital, Slough. The service is free and confidential and can offer advice and information on contraception, screening and the treatment of sexually transmitted infections. Walk in sessions are available (weekdays), a weekly Speakeasy session is held for under 17 s and pre-booked appointments can be made. For timetable details or to make an appointment please call the number below. Tel: Upton Hospital, Albert Street, Slough, SL1 2BJ. 12

14 Other useful local services Tenancy Support Service The Tenancy Support Service provides support for those having difficulty managing their tenancy. Help could be around financial management (benefit advice, budgeting and debt advice), accessing health services (including substance misuse), training and employment or any other community services. If you are in a housing association property, please contact your housing officer and ask for a referral. If you are in private rented accommodation please contact the Housing Options Team below. Tel: (council switchboard) York House, Sheet Street, Windsor, SL4 1DD. Domestic Abuse Domestic abuse is a serious crime and should not be tolerated. To report domestic abuse to the police in an emergency, call 999 or 101 in a non emergency. For confidential support and advice, contact The Dash Charity (formerly Berkshire East and South Bucks Women s Aid), supporting women, men and children. Tel: For further information and advice, including a full list of local and national domestic abuse services, visit 13

15 National Contacts DRUG & ALCOHOL SUPPORT Alcoholics Anonymous Fellowship of men and women sharing their experience helping others to recover from alcoholism. Tel: Drinkline National alcohol helpline. Tel: Marijuana Anonymous UK Fellowship of men and women sharing their experiences and helping others to recover from marijuana addiction. Tel: Narcotics Anonymous Recovering drug users meet to support each other. Tel: National Drugs Helpline FRANK 24/7 information or advice about drugs. Tel: Over-Count Drugs Information Agency Small charity supporting those who are addicted to over the counter medication. Tel: (7pm-10pm Tuesdays only) Re-Solv Anyone concerned about solvents or volatile substances. Tel: SMART Recovery Secular, science based self help meetings to help people recover from addictive behaviour. FAMILY SUPPORT Adfam Helps families facing problems with drugs or alcohol. Al-Anon Family Groups Support for the families of alcoholics. Tel: COAP (Children of Addicted Parents & People) Online community for young people living with a family members addiction to drugs or alcohol. 14

16 DrugFAM Provides support to families, friends and carers who are struggling to cope with a loved one s addiction. Tel: Family Lives (formerly Parentline Plus) Supporting parents in a range of ways. Tel: NACOA (National Association of Children of Alcoholics) Supporting the children of alcoholics. Tel: Relate Relationship advice. Tel: OTHER SUPPORT Debt Support Trust National charity who advises on suitable debt solutions. Tel: Depression Alliance Brings people together to end the loneliness and isolation that often comes with depression. Gamcare Supporting problem gamblers and their families and friends. Tel: NAPAC (National Association for People Abused in Childhood) Supporting adult survivors of child abuse. Tel: Samaritans Someone to talk to in a crisis. Tel: jo@samaritans.org SANE National out of hours mental health helpline. Tel: (6pm-11pm every day) The Survivors Trust Supporting survivors of rape, sexual violence and childhood sexual abuse. Victim Support Confidential help for anyone affected by crime. Tel: To order more copies of this directory, or for more information on drug and alcohol services in the Royal Borough of Windsor & Maidenhead, please contact the Drug & Alcohol Action Team on: Tel: or daat@rbwm.gov.uk

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