THY WAP Application User Manual. Istanbul, Turkey
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1 THY WAP Application User Manual Istanbul, Turkey 10 August 2009
2 2
3 Contents 1 GENERIC CONTROLS OVERVIEW START-UP MAIN MENU MOBILE TICKET Flight Planning Flight Planning Flight Planning Flight Details Pricing Information Passenger Information Ticket Options E-Ticket Credit Card Credit Card Information Billing Information Billing Information Reservation Verification Payment Information CHECK-IN Flight and Passenger Information Passenger and Flights Seat Selection Check-in Summary
4 6.5 Cell Phone Brand Selection Cell Phone Model Selection Check-in Notification DEPARTURE-ARRIVAL Search Based on the City Search Based on the City Search Based on the City Search Based on the Flight Search Based on the Flight Search Based on the Airport Search Based on the Airport Search Based on the Airport CARGO Cargo Main Menu Cargo Schedule Search Cargo Schedule Search Cargo Tracking AWB Details Manifest Details Delivery Details SCHEDULE Schedule Search Schedule Search Schedule Search MILES&SMILES Miles&Smiles Main Page
5 10.2 Login Miles&Smiles Total Miles Amount Minutes / Prepaid Minutes Purchase Personal Information BAGGAGE TRACKING Baggage Information Baggage Tracking Passenger Information RESERVATION INFORMATION Reservation Information Main Page Reservation View E-Bilet Görüntüleme
6 1 Generic Controls İleri (Continue) Gönder (Send) Tamam (OK) Seçenek (Menü) - Left Control - Left Control - Left Control - Left Control << - Önceki (Previous) - Left Control Vazgeç (Cancel) Geri (Back) Hakkında (About) Oyna (Play) Çıkış (Exit) Yeniden (Try Again) - Right Control - Right Control - Right Control - Right Control - Right Control - Right Control >> - Sonraki (Next) - Right Control 2 Overview THY Mobile application developed by Pozitron for Turkish Airlines is the most comprehensive mobile airline application of the world. The application contains all the content presented in the web address. 6
7 3 Start-Up Application starts with THY Mobile a Hoşgeldiniz (Welcome to THY Mobile) screen. Start-Up screen contains (Welcome to THY Mobile) text, main menu options and Yardım (Help) menu link. Main Menu Options are: 1. Mobil Bilet (Mobile Ticket) 2. Check-In 3. Kalkış-Varış (Departure - Arrival) 4. Kargo (Cargo) 5. Tarife (Schedule) 6. Miles&Smiles 7. Bagaj Takibi (Baggage Tracking) 8. Rezervasyon Bilgileri (Reservation Details) 7
8 3.1 Preferred Language : Preferred Language Description: A language will be chosen from the options of Turkish, English or German. The preferred language will be chosen from the jump menu. 8
9 3.2 Terms and Conditions : Kurallar ve Koşullar (Terms and Conditions) Description: The terms and conditons are to be read carefully. Kurallar ve Koşullar bölümünde yer alan maddeleri kabul ediyorum (I accept the terms and conditions) option is to be checked. Continue option launches the Ana Ekran (Main Menu) window. 9
10 4 Main Menu The main screen contains 8 submenus. Each submenu leads to their submenus. Fire opens the selected submenu window. : ANA MENÜ (Main Menu) Description: Application s main menu. Options are: 1. Mobil Bilet (Mobile Ticket) 2. Check-In" 3. Kalkış-Varış (Departure - Arrival) 4. Kargo (Cargo) 5. Tarife (Schedule) 6. Miles&Smiles 7. Bagaj Takibi (Baggage Tracking) 8. Rezervasyon Bilgileri (Reservation Details) Fire opens the selected submenu window. 10
11 5 Mobile Ticket 11
12 5.1 Flight Planning : Uçuş Planlama (Flight Planning) Description: Departure and Arrival locations are entered. Tek Yön (One Way) or Gidiş-Dönüş (Round-Trip) options are selected. Departure location is entered in the above text box. Arrival location is entered in the below text box. Continue option launches the Uçuş Planlama 1 (Flight Planning 1) window. Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 12
13 5.2 Flight Planning 1 : Uçuş Planlama 1 (Flight Planning 1) Description: Text boxes to be filled are: 1. Nereden (Departure Location) 2. Nereye (Arrival Location) 3. Gidiş Tarihi (Departure Date) 4. Gidiş Saat Aralığı (Departure Time Period) 5. Kabin Sınıfı (Class) a. Ekonomi (Economy) b. Sınırlı Ekonomi (Economy Restricted) c. Business 6. Yolcu Tipi (Passenger Type) a. Yetişkin (Adult) b. Bebek (Infant) c. Öğrenci (Student) d. Çocuk (Child) e. 65+ Departure location is entered in the above text box. Arrival location is entered in the below text box. 13
14 Continue option launches the Uçuş Planlama 2 (Flight Planning 2) window. Geri (Back) launches the (Flight Planning) window. 5.3 Flight Planning 2 : Flight Selection Description: Flight number, departure time and pricing information of the available flights are shown. Fire launches a new window when on pricing details section that consists of date selection option. Geri (Back) launches the (Flight Planning 1) window. 14
15 5.4 Flight Details : Uçuş Bilgileri (Flight Details) Description: Information shown is: 1. Flight Number a. Departure b. Arrival c. Departure Time 2. Total Price Kurallar ve Koşullardaki iptal kurallarını kabul ediyorum. (I accept the terms and conditions) option is to be checked. It consists of a jump menu that suggests the passenger type to be called by THY in case of a ticketing or reservation change. Fire ticks the options from the window. Continue option launches the Yolcu Bilgileri (Passenger Information) window. Back launches the Uçuş Planlama 1 (Flight Planning 1) window. 15
16 5.4.1 Pricing Information : Ücret Bilgileri (Pricing Information) Description: Information shown is: 1. Ücret Tipi (Pricing Type) 2. Ücret (Price) 3. Toplam Fiyat (Total Price) Back launches the Uçuş Bilgileri (Flight Details) window. 16
17 5.5 Passenger Information : Yolcu Bilgileri (Passenger Information) Description: Text boxes to be filled are: 1. Ünvan (Title) 2. İsim (Name) 3. Soyad (Surname) 4. Doğum Tarihi (Date of Birth) 5. Miles&Smiles No (opsiyonel) (Miles&Smiles Number (optional) ) 6. E-Posta ( ) 7. E-Posta (tekrar) ( (check)) 8. İrtibat Telefonu (Phone Number) SMS mesajı almak için lütfen işaretleyiniz seçeneği ( Please check to receive SMS message option) Fire ticks the options from the window. Continue option launches the Yolcu Bilgileri (Passenger Information) window. Back launches the Uçuş Bilgileri (Flight Details) window. 17
18 5.6 Ticket Options : Bilet Seçenekleri (Ticket Options) Description: There are 3 types of ticketing options. Options are: 1. Elektronik Bilet Kredi Kartı (E-Ticket Credit Card) 2. Elektronik Bilet EFT (E-Ticket - EFT) 3. Ofiste Biletleme Rezervasyon (Ticketing in Office - Reservation) Fire ticks the options from the window. Continue option launches the one selected from the E-Ticket Credit Card, E-Ticket - EFT or Ticketing in Airport - Reservation options. Back launches the Yolcu Bilgileri (Passenger Information) window. 18
19 5.6.1 E-Ticket Credit Card : : Kredi Kartı Sahibi Bilgileri (Credit Card User Information) Description: Text boxes to be filled are: 1. Kredi Kartı Sahibi) (Credit Card Owner) 2. E-Posta ( ) 3. E-Posta (tekrar) ( (check)) Fire ticks the options from the window. Continue option launches the Kredi Kartı Bilgileri (Credit Card Information) window. Back launches the Bilet Seçenekleri (Ticketing Options) window. 19
20 5.6.2 Credit Card Information : Kredi Kartı Bilgileri (Credit Card Information) Description: Contains below options: 1. Taksit Seçenekleri (Installment Options) i. No Installments ii. IsBank Installment Number is 2 iii. IsBank Installment Number is 3 iv. Ziraat Bank Installment Number is 2 v. Ziraat Bank Installment Number is 3 2. Kredi Kartı No (Credit Card Number) 3. Son Kullanma Tarihi (Expiration Date) 4. CVC2 No (CVC2 Number) 5. Kart Tipi (Credit Card Type) i. Visa ii. Master Card Fire ticks the options from the window. Continue option launches the Bilet Seçenekleri (Ticketing Options) window. Back launches the Kredi Kartı Sahibi Bilgileri (Credit Card User Information) window. 20
21 5.6.3 Billing Information : Fatura Bilgileri (Billing Information) Description: Passenger selection that is to be billed is done. Fire ticks the options from the window. Continue option launches the Fatura Bilgileri 1 (Billing Information 1) window. Back launches the Kredi Kartı Bilgileri (Credit Card Information) window. 21
22 5.6.4 Billing Information 1 : Fatura Bilgileri 1 (Billing Information) Description: Text boxes to be filled are: 1. T.C. Kimlik No (ID Number) 2. Adres (Address) 3. Şehir (City) 4. Ülke (Country) 5. Posta Kodu (Zip Code) 6. Firma Firm 7. Vergi No (Tax Number) 8. Vergi Dairesi (Assessment Office) Fire ticks the options from the window. Continue option launches the Rezervasyon Onay (Reservation Verification) window. Back launches the Fatura Bilgileri (Billing Information) window. 22
23 5.6.5 Reservation Verification : Rezervasyon Onay (Reservation Verification) Description: Reservation verification In case of a change request, pressing iptal (cancel) starts over the reservation process Yapmış olduğum rezervasyon için hesaplanan ücretin tamamının kredi kartımdan tahsil edilmesini onaylıyorum (I demand that the calculated cost of my reservation is received from the credit card information I prompted) check box Onay (Verification) option verifies the reservation. İptal (Cancel) option launches the Fatura Bilgileri (Billing Information) window. 23
24 Price Information : Ücret Bilgileri (Price Information) Description: Information shown is: 1. Price Type 2. Price 3. Total Price Back launches the Uçuş Bilgileri (Flight Information) window. 24
25 Passenger List : Yolcu Listesi (Passenger List) Description: Passenger List Back launches the Rezervasyon Onay (Reservation Verification) window. 25
26 5.6.6 Payment Information : Ödeme Bilgileri (Payment Information) Description: Contains following payment information: 1. Toplam Ücret (Total Price) 2. Kredi Kartı (Credit Card Number) 3. Otorizasyon Kodu (Authorization Number) 4. İşlem Zamanı (Processing Time) Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 26
27 6 Check-In 27
28 6.1 Flight and Passenger Information : Uçuş ve Yolcu Bilgileri (Flight and Passenger Information) Description: Text boxes to be filled are: 1. Yolcu Adı (Passenger Name) 2. Yolcu Soyadı (Passenger Surname) 3. Elektronik Bilet Numarası (E-Ticket Number) 4. Rezervasyon no (PNR) (Reservation Number (PNR)) Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 28
29 6.2 Passenger and Flights : Yolcu ve Uçuşlar (Passenger and Flights) Description: I read, understood and accept the Terms and Conditions option is to be checked. Information shown is: 1. Frequent Flyer Kart Numarası (Frequent Flyer Card Number) 2. İlgili uçuş seçim alanı (Preferred Flight Choose Area) 3. Sözleşme onaylama alanı ( Agreement Verification Area) Back launches the Rezervasyon Onay (Reservation Verification) window. Başa Dön (Back to the Start) launches the (Online Check-In Main Page) window. 29
30 6.3 Seat Selection : Koltuk Seçimi (Seat Selection) Description: Seat selection of the suggested flight number is to be completed. Continue option launches the Check-In Özeti (Check-In Summary) window. Başa Dön (Back to the Start) launches the (Online Check-In Main Page) window. 30
31 6.4 Check-in Summary : Check-in Özeti (Check-In Summary) Description: Mobile Boarding Pass of the specified flights can be requested. The preferred flights are to be checked. Continue option launches the Telefon Seçimi 1/2 Cell Phone Brand Selection) window. Başa Dön (Back to the Start) launches the (Online Check-In Main Page) window. 31
32 6.5 Cell Phone Brand Selection : Telefon Seçimi 1/2 (Cell Phone Selection) Description: The brand of the cell phone to which the Mobile Boarding Pass will be sent is chosen. Continue option launches the Telefon Seçimi 2/2 (Cell Phone Brand Selection) window. Back launches the Check-In Özeti (Check-In Summary) window. 32
33 6.6 Cell Phone Model Selection : Telefon Seçimi 2/2 (Cell Phone Model Selection) Description: Cell phone model is chosen from the jump menu. Moreover, the cell phone number to which the mobile boarding pass will be sent is entered in the text box. 1. Model seçimi (Cell Phone Model Selection) 2. Cep telefonu Numarası (Cell Phone Number) Continue option launches the Check-In Sonucu (Check-In Notification) window. Back launches the Telefon Seçimi 1/2 (Cell Phone Brand Selection) window. 33
34 6.7 Check-in Notification : Check-in Sonucu (Check-In Notification) Description: In order to send a notification for the mobile boarding pass, an address or a cell phone number is entered in the text boxes available. 1. E-posta adresi ( Address) 2. Cep telefonu Numarası (Cell Phone Number) 34
35 7 Departure-Arrival : Kalkış Varış Ana Menü (Departure-Arrival Main Menu) Description: (Departure-Arrival Main Menu) screen contains 3 submenus: 1. Şehire Göre Sorgula (Search Based on the City) 2. Uçuşa Göre Sorgula (Search Based on the Flight) 3. Havalimanına Göre Sorgula (Search Based on the Airport) Fire opens the selected submenu window. 35
36 7.1 Search Based on the City : Şehire Göre Sorgula (Search Based on the City) Description: Text boxes to be filled are: 1. Nereden (From) 2. Nereye (To) Uçuşa Göre Sorgula (Search Based on the Flight) launches the (Search Based on the Flight) window. Havalimanına Göre Sorgula (Search Based on the Airport) launches the (Search Based on the Airport) window. Continue launches the Şehire Göre Sorgula 1 (Search Based on the City 1) window. Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 36
37 7.1.1 Search Based on the City 1 : Şehire Göre Sorgula 1 (Search Based on the City 1) Description: Text boxes to be filled are: 1. Nereden (From) 2. Nereye (To) 3. Kalkış Tarihi (Departure Date) Continue launches the Şehire Göre Sorgula 2 (Search Based on the City 2) window. Back launches the Şehire Göre Sorgula (Search Based on the City) window. 37
38 7.1.2 Search Based on the City 2 : Şehire Göre Sorgula 2 (Search Based on the City 2) Description: Information shown is: 1. Uçuş Numarası (Flight Number) 2. Kalkış Limanı (Departure Airport) 3. Varış Limanı (Arrival Airport) 4. Uçak Tipi (Plane Type) 5. Tarifeli Kalkış (Scheduled Departure) 6. Tarifeli Varış (Scheduled Arrival) 7. Kalkış Durumu (Departure Status) 8. Varış Durumu (Arrival Status) 9. Havayolu (Airline) Başa Dön (Back to the Start) launches the (Search Based on the City) window. Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 38
39 7.2 Search Based on the Flight : Uçuşa Göre Sorgula (Search Based on the Flight) Description: Text boxes to be filled are: 1. Uçuş Numarası (Flight Number) 2. Kalkış Tarihi (gg.aa.yyyy) (Departure Date (dd.mm.yyyy)) Continue launches the Uçuşa Göre Sorgula 2 (Search Based on the Flight 2) window. Back launches the Şehire Göre Sorgula (Search Based on the City) window. 39
40 7.2.1 Search Based on the Flight 1 : Uçuşa Göre Sorgula 1 (Search Based on the Flight 1) Description: Information shown is: 1. Kalkış (Departure) a. Kalkış Limanı (Departure Airport) b. Uçak Tipi (Plane Type) c. Tarifeli Kalkış (Scheduled Departure Time) d. Gerçek Kalkış (Departure Time) e. Tahmini Kalkış (Estimated Departure Time) f. Kalkış Durumu (Departure Status) 2. Varış (Arrival) a. Varış Limanı (Arrival Airport) b. Tarifeli Varış (Scheduled Arrival Time) c. Tahmini Varış (Estimated Arrival Time) d. Gerçek Varış ( Arrival Time) e. Varış Durumu (Arrival Status) Başa Dön (Back to the Start) launches the (Search Based on the City) window. Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 40
41 7.3 Search Based on the Airport : Havalimanına Göre Sorgula (Search Based on the Airport) Description: Text boxes to be filled are: 1. Şehir (City) One of the Departure-Arrival options must be selected. Continue launches the Havalimanına Göre Sorgula 1 (Search Based on the Airport 1) window. Başa Dön (Back to the Start) launches the (Search Based on the City) window. 41
42 7.3.1 Search Based on the Airport 1 : Havalimanına Göre Sorgula 1 (Search Based on the Airport 1) Description: Text boxes to be filled are: 1. Nereden (From) 2. Tarih (Date (dd.mm.yyyy)) 3. Zaman (Time Period) Continue launches the Havalimanına Göre Sorgula 2 (Search Based on the Airport 2) window. Back launches the Havalimanına Göre Sorgula (Search Based on the Airport) window. 42
43 7.3.2 Search Based on the Airport 2 : Havalimanına Göre Sorgula 2 (Search Based on the Airport 2) Description: Information shown is: 1. Uçuş No (Flight Number) a. Varış Limanı (Arrival Airport) b. Uçak Tipi (Plane Type) c. Tarifeli Kalkış (Scheduled Departure Time) d. Tahmini Kalkış (Estimated Departure Time) e. Gerçek Kalkış (Departure Time) f. Kalkış Durumu (Departure Status) g. Havayolu (Airline) Başa Dön (Back to the Start) launches the (Search Based on the City) window. Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 43
44 8 Cargo 44
45 8.1 Cargo Main Menu : Kargo Ana Menü (Cargo Main Menu) Description: (Departure-Arrival Main Menu) screen contains 3 submenus: 1. Cargo Schedule 2. Cargo Tracking Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 45
46 8.2 Cargo Schedule Search : Kargo Tarife Sorgulama (Cargo Schedule Search) Description: Text boxes to be filled are: 1. Çıkış Limanı (Departure Airport) 2. Varış Limanı (Arrival Airport) Continue launches the Kargo Tarife Sorgula 1 (Cargo Schedule Search 1) window. Kargo Menüsü (Cargo Menu) launches the Kargo Ana Menu (Cargo Main Menu) window. 46
47 8.2.1 Cargo Schedule Search 1 : Kargo Tarife Sorgulama 1 (Cargo Schedule Search 1) Description: Text boxes to be filled are: 1. Nereden (From) 2. Nereye (To) 3. Tarih (Date) (dd.mm.yyyy) Continue launches the Kargo Tarife Sorgula 2 (Cargo Schedule Search 2) window. Back launches the Kargo Tarife Sorgula (Kargo ) window. 47
48 8.3 Cargo Tracking : Kargo Takip (Cargo Tracking) Description: Text boxes to be filled are: 1. AWB Numarası (AWB Number) Continue launches the AWB Detayları (AWB Details) window. Kargo Menü (Cargo Menu) launches the (Cargo Main Menu) window. (AWB Number) screen has three submenus: 1. AWB Detayları (AWB Details) 2. Manifesto Detayları (Manifest Details) 3. Teslim Detayları (Delivery Details) 48
49 8.3.1 AWB Details : AWB Detayları (AWB Details) Description: Information shown is: 1. Kalkış Limanı (Departure Airport) 2. Varış Limanı (Arrival Airport) 3. Malın Cinsi (Cargo Type) 4. Parça (Unit Amount) 5. Ağırlık (Weight) 6. Gönderici (Sender) 7. Alıcı (Receiver) Başa Dön (Back to the Start) launches the (Cargo Tracking) window. Continue launches the AWB Detayları (AWB Details) window. Kargo Menü (Cargo Menu) launches the (Cargo Main Menu) window. 49
50 8.3.2 Manifest Details : Manifest Details Description: Information shown is: 1. Sefer Tarihi (Flight Date) 2. Kalkış (Departure Location) 3. Kalkış Saati (Departure Time) 4. Varış (Arrival Location) 5. Varış Saati (Arrival Time) 6. Parça (Unit Amount) 7. Ağırlık (Weight) Back launches the AWB Detayları (AWB Details) window. 50
51 8.3.3 Delivery Details : Teslim Detayları (Delivery Details) Description: Information shown is: 1. Sefer Tarihi (Flight Date) 2. Teslim Tarihi (Delivery Date) 3. Teslim Alan (Receiver) Back launches the AWB Detayları (AWB Details) window. 51
52 9 Schedule 52
53 9.1 Schedule Search : Tarife Sorgulama (Schedule Search) Description: Text boxes to be filled are: 1. Nereden (From) 2. Nereye (To) Continue launches the Tarife Sorgulama 1 (Schedule Search 1) window. Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 53
54 9.2 Schedule Search 1 : Tarife Sorgulama 1 (Schedule Search 1) Description: Text boxes to be filled are: 1. Nereden (From) 2. Nereye (To) 3. Tarih (Date) Continue launches the Tarife Sorgulama 2 (Schedule Search 2) window. Back launches the Tarife Sorgulama (Schedule Search ) window. 54
55 9.3 Schedule Search 2 : Tarife Sorgulama 2 (Schedule Search 2) Description: Information shown is: 1. Uçuş No (Flight Number) a. Kalkış (Departure Date&Time) b. Varış (Arrival Date&Time) c. Uçak Tipi (Plane Type) Başa Dön (Back to the Start) launches the (Schedule Search) window. Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 55
56 10 Miles&Smiles 56
57 10.1 Miles&Smiles Main Page : Miles&Smiles Ana Sayfa (Miles&Smiles Main Page) Description: Contains Login link Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 57
58 10.2 Login : Üye Girişi (Login) Description: Text boxes to be filled are: 1. Üye Numarası (Membership Number) 2. Pin Kodu (Pin Code) Contains Pin Problemleri (Pin Problems) link Continue launches the (Miles&Smiles 1) window. Back launches the Miles&Smiles Ana Sayfa (Miles&Smiles Main Page) window. 58
59 Pin Problems : Pin Problemleri (Pin Problems) Description: Contains FAQ for Pin Problems Back launches the Üye Girişi (Login) window. 59
60 10.3 Miles&Smiles 1 : Miles&Smiles 1 Description: Miles&Smies 1 screen contains 5 submenus: 1. Mil Durumum (Total Miles Amount) 2. Mil Harcama (Miles Expenditure) 3. Turkcell Kontör/Dakika Alımı (Minutes / Prepaid Minutes Purchase) 4. Eksik Mil İşleme () 5. Kişisel Bilgilerim (Personal Information) Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 60
61 Total Miles Amount : Mil Durumum (Total Miles Amount) Description: Information shown is: 1. EP Geçerlilik Tarihi (Valid EP Usage Time Period) 2. Statü Milleri (Status Miles Amount) 3. Toplam Mil (Total Miles Amount) 4. Üyelik Başından İtibaren Toplam Mil (Total Miles Won from the Beginning of the Membership) Contains (Activities) link. Back launches the Miles&Smiles 1 (Miles&Smiles 1) window. 61
62 Activities : Etkinlikler (Activities) Description: Information shown is: 1. Toplam Etkinlik Sayısı (Total Miles Usage) 2. Etkinlik Tarihi (Miles Usage Date) a. Uçuş (Flight) b. Sınıf (Flight Class) c. Etkinlik (Activity) d. Açıklama (Description) e. Bonus Mil (Bonus Miles Amount) f. Statü Mil (Status Miles Amount) Çıkış (Logout) option terminates the user session and launches the (Main Menu) window. Başa Dön (Back to the Start) launches the (Miles&Smiles 1) window. Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 62
63 Miles Expenditure : Mil Harcama (Miles Expenditure) Description: Contains Miles Expenditure options: 1. Prize Type a. Ücretsiz Bilet / Ekonomi (Free Ticket / Economy) b. Ücretsiz Bilet / Business (Free Ticket / Business) c. Ücretsiz Bilet / First (Free Ticket / First) d. Refakatçi / Ekonomi (Accompanior / Economy) e. Refaketçi / Business (Accompanior / Business) f. Refakatçi / First (Accompanior / First) g. (Business) Uçuş Sınıfı Yükseltme (Flight Class Upgrade) h. (First) Uçuş Sınıfı Yükseltme (Flight Class Upgrade) 2. Flight Option a. Tek Yön (One Way) b. Gidiş-Dönüş (Round Trip) 3. Yer Garantili Uçuş (Seat Guaranteed Flight) Çıkış (Logout) option terminates the user session and launches the (Main Menu) window. Continue launches the (Miles Expenditure 1) window. Back launches the Miles&Smiles 1 (Miles&Smiles 1) window. 63
64 Miles Expenditure 1 : Mil Harcama 1 (Miles Expenditure) Description: From and To locations are to be selected and departure date is to be filled. Çıkış (Logout) option terminates the user session and launches the (Main Menu) window. Continue launches the (Miles&Smiles 1) window. Back launches the Mil Harcama (Miles Expenditure) window. 64
65 Minutes / Prepaid Minutes Purchase : Turkcell Kontör / Dakika Alımı (Minutes / Prepaid Minutes Purchase) Description: Text boxes to be filled are: 1. Turkcell Cep Telefonu No (Cell Phone Number) Information shown is: 1. Turkcell Kontör / Dakika Alımı bilgisi (Minutes / Prepaid Minutes Purchase Information) 2. Mil Bakiyeniz (Miles Left Amount) 3. Bu ay için talep edilen Dakika adedi (Minutes Requested for the Current Month) 4. Bu ay için talep edilecek Dakika adedi (Minutes Request for the Current Month) 5. Bu ay için talep edilen Kontör adedi ( Prepaid Minutes Requested for the Current Month) 6. Bu ay için talep edilecek Kontör adedi ( Prepaid Minutes Request for the Current Month) 7. Kampanya boyunca talep edilen Dakika adedi (Total Minutes Requested During the Campaign Period) 8. Kampanya boyunca talep edilen Kontör adedi (Total Prepaid Minutes Requested During the Campaign Period) Çıkış (Logout) option terminates the user session and launches the (Main Menu) window. Continue launches the Turkcell Kontör / Dakika Alımı 1 (Minutes / Prepaid Minutes Purchase 1) window. Back launches the Miles&Smiles 1 (Miles&Smiles 1) window. 65
66 Eksik Mil İşleme : Eksik Mil İşleme Description: Eksik mil işleme için doldurulacak alanlar: 1. Tarih (Date )(dd.mm.yyyy) 2. Uçuş Numarası (Flight Number)(TK-) 3. Sınıf Kodu (Class Code) 4. Bilet Numarası (Ticket Number) 5. Bilet Üzerindeki Yolcu Adı (Passenger Name Written on the Ticket ) 6. Bilet Üzerindeki Yolcu Soyadı (Passenger Surname Written on the Ticket) Çıkış (Logout) option terminates the user session and launches the (Main Menu) window. Continue launches the Eksil Mil İşleme 1 (Eksik Mil İşleme 1) window. Back launches the Miles&Smiles 1 (Miles&Smiles 1) window. 66
67 Personal Information : Kişisel Bilgilerim 1/2 2/2 (Personal Information 1/2 2/2) Description: Information shown is: 1. Üye Numarası (Membership Number) 2. İsim (Name) 3. Doğum Tarihi (Date of Birth) 4. Unvan (Title) 5. Uyruk (Nationality) 6. T.C. Kimlik No (ID Number) 7. Pasaport No (Passport Number) 8. Dil Tercihi (Preferred Language) 9. E-Posta ( ) 10. Medeni Durum (Marital Status) 11. Koltuk Tercihi (Seat Location Preference) 12. Yemek Tercihi (Food Preference) Contains (Address Information) link. Başa Dön (Back to the Start) launches the (Miles&Smiles 1) window. 67
68 Address Information : Adres Bilgileri (Address Information) Description: Information shown is: 1. Adres (Address) 2. Şehir (City) 3. Ülke (Country) 4. Cep Telefonu (Cell Phone Number) Back launches the Miles&Smiles 1/2 (Miles&Smiles 1/2) window. Başa Dön (Back to the Start) launches the (Miles&Smiles 1) window. 68
69 11 Baggage Tracking 69
70 11.1 Baggage Information : Bagaj Bilgisi (Baggage Information) Description: Text boxes to be filled are: 1. Referans (Reference) 2. Soyad (Surname) Continue launches the Bagaj Takibi 1 (Baggage Tracking 1) window. Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 70
71 11.2 Baggage Tracking 1 : Bagaj Takibi 1 (Baggage Tracking 1) Description: Information shown is: 1. Uçuş Bilgileri (Flight Information) a. Uçuş/Tarih (Flight Number & Flight Date) b. Güzergah (Flight Route) 2. Bagaj 1 (Baggage 1) a. Durum (Status) b. Etiket No (Barcode Number) c. Marka (Brand) d. Renk (Color) e. Cins (Type) f. Açıklama (Description) Contains (Passenger Information) link Back launches the Miles&Smiles 1/2 (Miles&Smiles 1/2) window. Başa Dön (Back to the Start) launches the (Baggage Information) window. Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 71
72 Passenger Information : Yolcu Bilgileri (Passenger Information) Description: Information shown is: 1. Yolcu Bilgileri (Passenger Information) a. İsim (Name) b. Unvan (Title) c. Dosya / No (File Number) 2. Adres (Address) a. Daimi (Permanent) b. Geçici (Temporary) c. Teslimat (Delivery) 3. Telefonlar (Phone Numbers) a. Daimi (Permanent) b. Geçici (Temporary) Back launches the Bagaj Takibi 1 (Baggage Tracking 1) window. 72
73 12 Reservation Information 73
74 12.1 Reservation Information Main Page : Rezervasyon Bilgileri Ana Sayfa (Reservation Information Main Page) Description: Rezervasyon Bilgileri Ana Sayfa screen contains 2 submenus: 1. Rezervasyon Görüntüleme (Reservation View) 2. E-Bilet Görüntüleme (E-Ticket View) Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 74
75 Reservation View : Rezervasyon Görüntüleme (Reservation View) Description: Text boxes to be filled are: 1. Rezervasyon Kodu (Reservation Code) 2. Soyad (Surname) Continue launches the Rezervasyon Görüntüleme 1 (Reservation View 1) window. Başa Dön (Back to the Start) launches the (Reservation Information Main Page) window. Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 75
76 Reservation View 1 : Rezervasyon Görüntüleme 1 (Reservation View 1) Description: Information shown is: 1. Uçuş No (Flight Number) a. Nereden Nereye (From To ) b. Havayolu (Airline) c. Kalkış (Departure Location) d. Varış (Arrival Location) e. Sınıf (Class) f. Kabin (Cabin) g. Statü (Status) Contains (Passenger List) link Başa Dön (Back to the Start) launches the (Reservation Information Main Page) window. Anasayfaya Dön (Back to the Main Menu) launches the (Main Menu) window. 76
77 Passenger List : Yolcu Listesi (Passenger List) Description: Displays the passenger list of the selected flight Back launches the Rezervasyon Görüntüleme 1 (Reservation View 1) window. 77
78 78
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