DHL SERVICE POINTS - REST OF TANZANIA: Tanga Opposite Food Palace Restuarant P.O. Box 5086, Tanga Tel: Mobile:

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1 DHL (T) Limited Plot D, Nyerere Road P.O. Box 0 Dar-es-Salaam Tanzania NATIONAL CUSTOMER SERVICES: Tel: Fax: DHL SERVICES POINTS- DAR ES SALAAM: National Head Office DHL House Plot D Nyerere Road Peugeot House Ground Floor Bibititi/Upanga Road P.O. Box 0, Dar es Salaam, Tel: --7 Sanamu Building Ground Floor Samora Avenue Tel: --80 Fax: DIA Terminal One Tel: --80 / J.M. Mall Building Cnr. Samora Av / Mission St. Tel: Arcade Building Hakuna Matata Travel Ltd Old Bagamoyo Road, P.O. Box 9, Dar es Salaam Tel: 7000/ Fax: 7009 DHL SERVICE POINTS - ISLAND: Zanzibar Ocean Tours Limited. Kalele Square Opposite Zanzibar Serena Hotel Tel: --88// 7 Fax: - DHL SERVICE POINTS - REST OF TANZANIA: Tanga Opposite Food Palace Restuarant P.O. Box 08, Tanga Tel: Mobile: Mwanza Kenyatta Road Opposite NMB, Next to ATC. P.O. Box 8 Mwanza Tel: / /07 Fax: Arusha Fedha House Sokoine Road, P.O. Box 7, Arusha Tel: Fax: -7-0 Arusha AICC Building Makongoro Road, Arusha Tel: Moshi Moshi Town Tel: Mbeya Mbalizi Road/ Market Square Tel: / / 07 0 / Iringa Mshindo Street/Samora Area. Tel: / 07 8 Morogoro Morogoro Distributors Boma Road P.O. Box 9 Morogoro Tel: --08 Fax: --00 DHL DHL is a registered trademark of Deutsche Post AG / DHL Operations B.V. / DHL International GmbH Valid from January st, 008 Tanzania.indd //08 0:7: AM

2 DHL Rate and Transit Guide DHL RATE AND TRANSIT GUIDE 008 Tanzania Tanzania.indd //08 0:7: AM

3 International Products RELIABILITY. ANY TIME. ANYWHERE. AT ANY SPEED. International PRODUCTS DHL EXPRESS 0:0 With DHL Express 0:0, you can rely on prioritized handling to ensure your shipments are delivered on the next possible business day by 0:0 hrs., guaranteed *. And with the same convenient collection and standard cut-off times as all of our products, you have more time to prepare and add final touches to your shipments. DHL EXPRESS :00 When it really has to be there by noon the next possible business day, our DHL Express :00 delivery service is available to major business centres in Africa, Europe, USA, Middle East, Eastern Europe and Asia Pacific, with a money-back guarantee *. We offer this service for document shipments. DHL ECONOMY SELECT Our ECONOMY SELECT service is designed for your single or multi-piece shipments and pallets to anywhere in the world, offering the reliability and shipment transparency your business needs. Affordable prices for a convenient door-to-door service within days depending on destination. DHL AIRPORT TO DOOR EXPRESS Our international inbound Airport to Door delivery service is exclu sively for importing non-document shipments by the end of the next possible business day from a designated DHL facility at origin to your business address. There are no size or weight limits and we offer this service with the same speed, reli ability and customs clearance expertise you re accustomed to. Customs Services Call Customer Service All non-document shipments need to clear customs, and with our decades of experience with customs legislation, we focus on making this process as fast and as easy for you as possible. For help with your customs paperwork, pro cessing, legal issues or information on charges, please contact your local DHL office. * DHL Terms and Conditions apply. Available services may vary from country to country, please contact you Customer Service Advisor for further details. Tanzania.indd //08 0:7: AM

4 Domestic Products RELIABILITY AT ANY SPEED across TANZANIA. DOMESTIC PRODUCTS EXPRESS :00 When you need your documents and parcels delivered before noon to any major city in Tanzania, DHL domestic Express :00 service offers the perfect solution. You can send shipments of almost any shape, size or weight, door to door, and your shipment is backed by our money-back guarantee *. OTHER PRODUCTS DHL Globalmail BuSINESS The most efficient way of delivering your non-urgent international business correspondence to anywhere in the world. As part of Deutsche Post World Net, DHL can offer global advantages in delivering your unsorted and unfranked business mail. We offer this service to our account customers. * DHL Terms and Conditions apply. Available services may vary from country to country, please contact you Customer Service Advisor for further details. Tanzania.indd //08 0:7: AM

5 Rate and Transit Guide 008 one World, one Solution HOW IT WORKS Call Customer Service Prepare your shipment Courier pickup and delivery to local DHL station Customs clearance at origin Departure from origin country Transportation Arrival at destination country Customs clearance at destination Delivery to DHL station at destination Courier delivery to customer Package with customer Decide which service best suits your needs Please refer to page for international services and page for domestic services. Weigh your shipment For more information refer to volumetric section in this document. Calculate the rate for your shipment: Same Day Deliveries For international services: Refer to the list of destination countries available for this service Identify the rate for the weight and destination of your shipment For domestic services: Refer to the list of destination cities available for this service Identify the rate for the weight and destination of your shipment Time Definite Deliveries For international services: Refer to the list of destination countries available for this service Identify the rate for the weight and destination of your export shipment Identify the rate for the weight and destination of your import shipment For domestic services: Refer to the list of destination cities available Identify the rate for the weight and destination of your shipment Day Definite Deliveries For international services: Refer to the list of destination countries available Identify the rate for the weight and destination of your shipment For domestic services: Refer to the list of destination cities available Identify the rate for the weight and destination of your shipment Same Day Deliveries Time Definite Deliveries Day Definite Deliveries DHL SAME DAY DHL EXPRESS 9:00 DHL EXPRESS 0:0 DHL EXPRESS :00 DHL EXPRESS WORLDWIDE DHL ECONOMY SELECT Tanzania.indd //08 0:8:0 AM

6 Rate and Transit Guide 008 OPTIONAL SERVICES LET US SERVE YOU BETTER WITH THESE OPTIONAL SERVICES Insurance We recommend our comprehensive Shipper s Interest Insurance for your valuable or personal shipments, in the unlikely event of physical damage or loss. An insurance premium based on % of the value of the content can provide even greater peace of mind. Packaging To ensure further protection of your shipment during its transit, we recommend taking advantage of our packaging options that are available in many different shapes and sizes. Contact your local DHL office for details on options and availability. A DHL courier will deliver the packaging to make preparing your shipment even easier. Saturday Pickup If your business operates beyond Monday to Friday, we can arrange for a courier to pick up shipments from the address of your choice on Saturdays. This convenient service is avail able to all customers. Saturday Delivery We offer domestic and international Saturday delivery service to key cities. Please provide the destination postcode to the Customer Service Advisor and we ll take care of the rest. Proactive Tracking Service Let us track your shipment for you from the moment the courier collects it to the time the shipment is delivered. We will proactively advise you of the full delivery details upon arrival and any issues en route. Proof of Delivery When you need documented proof that your shipment has been delivered, DHL can provide a copy of the receiver s signature or delivery confirmation on DHL letterhead and either fax or it to you, whichever is more convenient. Remote Area Service If you need to send a parcel or document to a remote location, DHL will deliver for you. Your Customer Service Advisor will assist with identifying remote locations. Third Country Billing If you need to send a parcel from Germany to Turkey, but want to arrange and pay for this delivery in Tanzania, DHL has the billing solution for you. Our Third Country Billing option provides added flexibility, so that sending parcels from a foreign supplier to a branch office can be managed with full transparency. Pick and Pack Service Convenient, fast and reliable service for seasonal or irregular shipments that require extra resources for their preparation. DHL manages the process of air waybill preparation, con tent selection, labeling and packaging at its own premises, then sends the parcels to the designated domestic or inter national business addresses. Pre-printed Air Waybills To make shipment preparation even easier, we offer pre-printed air waybills for our regular shippers. Simply contact your Sales Executive or Customer Service Advisor, and we ll send the desired quantity of air waybills to you by courier. Available in packs of 0. DHL reserves the right to charge for these services and any other optional services. Available services may vary from country to country, please contact you Customer Service Advisor for further details. Tanzania.indd //08 0:8: AM

7 Rate and Transit Guide 008 E-Solutions for Booking and tracking e-solutions to support your business DHL esolutions DHL offers a choice of electronic solutions to suit even the most demanding requirements. We invest continually in our market-leading technologies to make it easier for you to send your shipments around the world. And leaving you with more time to focus on your business. DHL Connect If you ship regularly, this Internet-based shipping software is for you. An easy online tutorial serves as your guide to the shipment processing capabilities offered by DHL Connect. These include online shipment preparation, booking, tracking, address and shipment data storing. DHL EasyShip DHL EasyShip is the Windows-based shipment management tool designed for DHL account customers with daily shipping volumes. It provides quick and powerful control of your daily shipment process. DHL Web Shipping DHL Web Shipping is an online express shipping tool that helps you prepare documents, arrange pickups, store contact details and track deliveries. Ideal for busy office managers, business travelers or receptionists. No special software installation or training is required. DHL Web Site Our web site at is your comprehensive guide to DHL s products and services. You can access information on transport news, service updates or contact information. To make doing business with us even easier, the site features interactive tools such as online booking, tracking, and a volumetric weight calculator, among others. DHL Import Express Online Our web-based service to simplify the importing process for both you and the shipper who sends to you. This free service is available days a year to Import Express account holders. DHL Online Tracking Log on to our web site at to track your shipments. Enter the air waybill number(s) to receive status updates throughout the shipping process. Up to ten air waybill numbers can be tracked at any one time. DHL Toolbar The DHL Toolbar is a convenient and direct link from your Internet Explorer browser to DHL s online tracking service. It adds a permanent functionality to your existing Internet Explorer by installing a menu bar at the top of your browser s screen. This enables you to access full delivery updates without having to visit the DHL web site. DHL etrack Send an containing up to one hundred air waybill numbers to and the status on each shipment will be returned in seconds. Simple, free, and easy to use. DHL SMS Track Use your mobile phone to track your shipment. Just send the air waybill number as a text message to: (+) 77 0 at the cost of a local SMS. You can track your shipments even when you are on the move. DHL Express WAP You can use any WAP-enabled GSM network telephone to track your shipment at wap.dhl.com. This wireless offering is supported by DHL Internet services such as regular service bulletins. Available services may vary from country to country, please contact you Customer Service Advisor for further details. Tanzania.indd //08 0:8: AM

8 Rate and Transit Guide ORIGIN AND DESTINATION COUNTRIES Rate zones and transit times Transit Time Transit Time Transit Time Transit Time Country D P I* Country D P I* Country D P I* Country D P I* Afghanistan 0 East Timor 8 Lesotho + Serbia And Montenegro 0 Albania 9 Egypt Liberia Seychelles * Algeria El Salvador 0 Libya Sierra Leone American Samoa 0 Equador 0 Liechtenstein Singapore Andorra 8 Equatorial Guinea Lithuania 8 Slovakia Angola Eritrea Luxembourg Slovenia 8 Anguilla 0 Estonia 8 Macau 7 Solomon Islands 9 Antigua 0 Ethiopia Macedonia (Rep. Of) 8 Somalia * Argentina 9 Falkland Islands 9 * Madagascar Somaliland (Rep. Of) Armenia 9 Faroe Islands 9 * Malawi + South Africa + Aruba 0 Fiji 0 Malaysia Spain Australia Finland Maldives 8 Sri Lanka 8 Austria France (CDG) Mali St. Barthelemy 0 Azerbaijan 9 France (Rest Of) Malta St. Eustatius 0 Bahamas 0 French Guiana 0 Marshall Islands 0 St. Kitts (St. Christopher) 0 Bahrain 7 Gabon Martinique 0 St. Lucia 0 Bangladesh 7 Gambia Mauritania St. Maarten 0 Barbados 0 Georgia 9 Mauritius St. Vincent 0 Belarus 9 Germany (FRA) Mayotte Islands Sudan Belgium Germany (Rest Of) Mexico Suriname 0 Belize 0 Ghana Moldova (Rep. Of) 9 Swaziland Benin Gibraltar Monaco Sweden Bermuda 0 Greece Mongolia 9 Switzerland Bhutan 7 Greenland 9 * Montserrat 0 Syria 7 Bolivia 0 Grenada 0 Morocco Tahiti 0 Bonaire 0 Guadeloupe 0 Mozambique + Taiwan 8 Bosnia Herzegovina 9 Guam 9 Myanmar 8 Tanzania See Domestic Botswana + Guatemala 0 Namibia Tajikistan 9 Brazil 9 Guernsey Nauru (Rep. Of) 9 Thailand 8 Brunei 7 Guinea Bissau Nepal Togo Bourkina Faso Guinea Republic Netherlands Tonga 9 Bulgaria Guyana (British) 0 Nevis 0 Trinidad & Tobago 0 Burundi + Haiti 0 New Caledonia 9 Tunisia * Cambodia 0 Honduras 0 New Zealand Turkey Cameroon Hong Kong Nicaragua 0 Turkmenistan 9 Canada Hungary Niger Turks & Caicos Islands 0 Canary Islands 9 Iceland 9 Nigeria Tuvalu 9 Cape Verde India Niue 9 Uganda + Cayman Islands 0 Indonesia 7 Norway U.K. (Lhr) Central African Rep. Iran 7 * Oman 7 U.K. (Rest Of) Chad Iraq 0 * Pakistan Ukraine 8 Chile 0 Ireland (Rep. Of) Panama 0 United Arab Emirates China (People's Rep.) 8 Israel Papua New Guinea 9 Uruguay 0 Colombia 0 Italy Paraguay 0 U.S.A. (JFK) Comoros Jamaica 0 Peru 0 U.S.A. (Rest Of) Congo Japan Philippines, The 9 Uzbekistan 9 Congo (Dem. Republic) Jersey Poland Vanuata 9 Cook Islands 8 Jordan 7 Portugal Venezuela 9 Costa Rica 0 Kampuchea 9 Puerto Rico Vietnam 8 Cote D'Ivoire Kazakhstan 9 Qatar 7 Virgin Islands (British) 0 Croatia Kenya + Reunion (Island Of) Virgin Islands (U.S.) 0 Cuba 9 Kiribati 8 Romania Wallis & Fortuna Islands 0 Curacao 0 Korea (DPR Of) 8 * Russian Federation 9 Yemen 7 Cyprus 7 Korea (Rep. Of) 8 Rwanda + Yugoslavia 8 Czech Republic 8 Kuwait 7 Saipan 0 Zambia + Denmark Kyrgyzstan 9 Samoa 0 Zimbabwe + Djibouti Laos (Peoples' Dem. Rep) 8 Sao Tome & Principe * Dominica 0 Latvia 8 Saudi Arabia 7 Dominican Republic 0 Lebanon 7 Senegal D - Average transit time for Documents in number of working days. P - Average transit time for Non-document (parcel) in number of working days. I*- Import Express available from this country. Transit days are quoted to major cities. For city specific transit days, please contact our National Customer Services on Tanzania.indd 7 //08 0:8: AM

9 8 International Products DHL EXPRESS 9:00 Fast facts Express door-to-door international pre 9:00 hrs delivery of document shipments on the next possible business day. Up to 0kg Available to the destinations listed on this page Priority handling Proactive notification of delivery Transit days can be found on Rate zones and transit times table Money-back guarantee* in the unlikely event of late delivery Calculating the rate. Check the destination countries available for this service in the table on this page.. Identify the zone number of the destination country in the table.. On the chart below, look up the weight that applies to your shipment and match the identified zone to locate the appropriate rate. For assistance, please contact your Customer Service Advisor. * DHL Terms and Conditions apply. DHLEXPRESS9:00(doc) Weight inkg 0. 0,7 7, 9,70 9,00 99, 0,000 09,7,9 8,,.0 7,00 89,07 0,70,00 7,00,900 9,,7 0,7,0. 8,7 0,00 0,00 9,0,00,7 8,,0 0,8,00.0 9,00,,0,0,00 9,0 7, 7, 8,7 87,90. 0,7 8,0,0,0 70,00 7,9 8,0 9,900 0, 09,00.0,00 9,8 8,7 7, 8,80 9,80 0,,9 0,7 8,7. 0,,00 70,00 89,700 0,00 08,77,0 9,90 9, 8,0.0 9,0,7 8,8 0,87 7,0,700 8, 7,97 7,77 7,7. 8,07 7,90 9,0 8,00,00 0,,0,000 7, 87, ,000 8, 0,7, 8,80,0 7, 8,0 9,87 0,.,0 9,0,77,00,7 7,0 89,7 00,00,80,00.0,700 0,97,7 9,87 77,900 8,90 0,0,7 8,8,77. 9,00,00,77 7,700 9, 00,0 0,77,80,800 9, ,00, 7,7 87, 0,90,0, 9,,77 77, 7. 8,70,90 7,77 0,0,7 0,00,7,00 79,70 9, ,00 7,7 8,7,7,000,70 8,0 8,7 9,7, ,0 7,00 78,77 9,000 0, 9,0 8,77 97,90,700 0, ,800 7,9 89,7,8,00 7,0 99,, 0,7 7,8 9.,0 78,0 99,77,0 79,7 88,80,7 0,00 7,0, ,00 88,7 0,7 70,7 9,00 0,0,0,77, 8,7 +0.kg, 8,9 9,00,7,00,7,,00,9,0.0 8,70 77,8 0,7 87,7 7,00 8,00 7,7 97,7,87 7,7 0.0,000 7,07 9,7 0,97 0,00 7,00 7, 77,77 78, 8,7 +0.kg,00 8,7 8,9,7,90,,7,700,00,00 All rates are stated in TZS exclusive of VAT and fuel surcharge. Rates for specific weights not shown on the table above are available on request. Please contact your Customer Service Advisor for shipment prices weighing more than 0kg. Destination countries Kenya Botswana Congo DRC N/A Ghana Uganda Burundi Ethopia Lesotho Mozambique Malawi Rwanda South Africa Zambia Zimbabwe 0 DHL SAME DAY DHL EXPRESS 9:00 DHL EXPRESS 0:0 DHL EXPRESS :00 DHL EXPRESS WORLDWIDE DHL ECONOMY SELECT Tanzania.indd 8 //08 0:8: AM

10 International Products 9 DHL EXPRESS :00 Fast facts Express door-to-door international delivery pre :00 hrs of document shipments on the next possible business day. Up to 0kg Available to destinations listed on this page Priority handling Proactive notification of delivery Transit days can be found on Rate zones and transit times table Money-back guarantee* in the unlikely event of late delivery Calculating the rate. Check the destination countries available for this service in the table on this page.. Identify the zone number of the destination country in the table.. On the chart below, look up the weight that applies to your shipment and match the identified zone to locate the appropriate rate. For assistance, please contact your Customer Service Advisor. * DHL Terms and Conditions apply. DHL EXPRESS :00 (doc) Weight in kg 0.,70,0 79,00 8,800 8,00 90,000 9,00 97,0 0,0 0,80.0,00 7,0 9,00 9,900 00,800 0,00 0,80,0 0,0,00. 70,00 87,00 0,900 0,700,800,0 7,00,00 7,80, ,900 98,80,00,00 0,800,00,0 9,0,0,00. 87,70 0,00,700 8,00,800,0 9,0,00 7,0 79,00.0 9,00 9,80,70 0,0 9,00,00 7,0 8,0 89,0 9,00. 0,00 9,00,800,00 7,800 78,90 89,0 97,00 0,00, ,700 9,0,80 7,70 8,00 9,00 0,0,0 0,90 9,0. 8,0 9,00,900 8,900 99,800 0,0 9,0 8,000,80,000.0,000 8,80 7,90 99,00,00 9,900,0,0,70,0.,00 7,700 8,90 0,900,70,00 7,90 7,00 7,00 77, ,00 7,0 9,90,70 8,00,00,0 7,0 8,80 9,90.,900 8,00 0,90,00 0,0 7,700 7,90 8,00 9,00 08,00 7.0,00 9,0,90,0,00 70,00 88,0 99,0 0,90,0 7. 7,00 0,00 0,90 8,00 7,0 8,900 0,90,00,00 8,00 8.0,800,90 9,90 70,0 88,000 9,00,0 7,0 0,00, ,00 0,800 8,90 8,000 00,0 08,00 8,90,00,00 8, ,00 9,0 7,90 9,80,900 0,700,0,00 9,0 8, ,700 8,00,90 0,700,0,00,90 9,000 8,700 99, ,000 7,0,90 7,0 7,800,900 9,0 8,90 98,0,0 +0.kg,0 7,0 7,800 0,00,00,0,0,900,0,00.0,00,80,90 8,00,800,00 9,90,90,70, ,000 00,0,90 8,0,800 7,900 8,0 0,90 7,0 9,0 +0.kg,800 7,0 7,0 9,70,00,0,0,00,00,800 All rates are stated in TZS exclusive of VAT and fuel surcharge. Rates for specific weights not shown on the table above are available on request. Please contact your Customer Service Advisor for shipment prices weighing more than 0kg. Destination countries Kenya Botswana Congo DRC N/A Ghana Uganda Burundi Ethopia Lesotho Mozambique Malawi Rwanda South Africa Zambia Zimbabwe 0 DHL SAME DAY DHL EXPRESS 9:00 DHL EXPRESS 0:0 DHL EXPRESS :00 DHL EXPRESS WORLDWIDE DHL ECONOMY SELECT Tanzania.indd 9 //08 0:8: AM

11 0 International Products DHL EXPRESS WORLDWIDE Fast facts Express door-to-door international pre 8:00 hrs delivery of document and non-document shipments on the next possible business day. Transit days can be found on Rate zones and transit times table Calculating the rate. Check the destination countries available for this service in the table on Rate zones and transit times table.. Identify the zone number of the destination country in the table on Rate zones and transit times table.. On the chart below, look up the weight that applies to your shipment and match the identified zone to locate the appropriate rate. For assistance, please see an example on the right. Example. To send your kg document using DHL Express Worldwide to Canada:. Identify the zone number for Canada with Rate zones and transit times. It is zone.. The intersection of zone and kg weight in the table below shows the rate.. The rate for your shipment is TZS89,800. DHL EXPRESS WORLDWIDE (Xpd) Weight in kg ,900 9,800 9,00,000,00,00 7,900 0,00,00,00 Express door-to-door international pre 8:00 hrs delivery of express document shipments on the next possible business day. Up to 0 gram fixed weight. Identify the zone number of the destination country in the table on the Rate zone and transit times table on the chart below, look up the rate that applies to your 0 gram document. * DHL Terms and Conditions apply. All rates are stated in TZS exclusive of VAT and fuel surcharge. DHL EXPRESS WORLDWIDE (doc) Weight in kg ,00,00,000,00,700 0,000,700,00 7,00 9,900 0,800 0,900,000,00 7,00 70,800 7,900 7,900 80,00 8,000.,700 8,00 8,00 7,800 77,00 80,900 8,700 88,00 9,900 9,00,00,900 7,00 8,000 87,00 9,000 9,00 99,00 0,700 07,00. 8,00 7,00 8,800 9,00 97,00 0,00 0,00 0,800,00 9,00,00 79,900 90,00 00,00 0,00 0,00,00,00,00 0,700. 8,700 8,00 97,00 08,00,00 9,00,00,00,700,800 7,800 9,900 0,900,00,00 8,00,00,700 7,00, ,900 99,00 0,00,00,00 7,00,00,000 7,900,000 8,000 0,900 7,00,700,00,00,00,00 8,00 7,00. 88,00,800,00 0,00 0,00,000,00 7,00 78,00 8,00 9,00 7,700 9,00 8,00 8,800,00 7,00 80,900 87,900 9,00. 9,00,00,00,00 7,00 7,800 8,00 90,00 97,00 0, ,800 9,00,00,00 7,00 80,00 9,00 99,00 07,00, ,000,00 7,00 7,00 8,700 88,00 0,00 08,800 7,000, ,00,00,00 80,00 9,000 97,000 0,00 8,00,700,700 8.,00 7,00 9,00 88,000 00,00 0,00 9,00 7,00,00, ,00,00,00 9,900 08,00,800 8,00,700,00,900 9.,800 9,000 7,00 0,800,900,00 7,00,000,800,000 0,000,900 77,00,700,00 0,00,00,00,00 7,00 +0.kg,00,00,00,700 7,00 7,700 8,00 8,00 9,00 9,00,000,900 9,00 78,700 0,00 07,00 9,00,00,00 70,00 0 9,000,900 8,00,700 77,00 8,00,00 7,00 7,00,00 DHL SAME DAY DHL EXPRESS 9:00 DHL EXPRESS 0:0 DHL EXPRESS :00 DHL EXPRESS WORLDWIDE DHL ECONOMY SELECT Tanzania.indd 0 //08 0:8:0 AM

12 International Products DHL EXPRESS WORLDWIDE Fast facts Express door-to-door international pre 8:00 hrs delivery of document and non-document shipments on the next possible business day. Up to 0kg Global coverage Standard handling Transit days can be found on Rate zones and transit times table Optional services available upon request Calculating the rate. Check the destination countries available for this service in the table on Rate zones and transit times table.. Identify the zone number of the destination country in the table on Rate zones and transit times table.. On the chart below, look up the weight that applies to your shipment and match the identified zone to locate the appropriate rate. For assistance, please see an example on the right. Example. To send your kg document using DHL Express Worldwide to Canada:. Identify the zone number for Canada with Rate zones and transit times. It is zone.. The intersection of zone and kg weight in the table below shows the rate.. The rate for your shipment is TZS89,800. DHL EXPRESS WORLDWIDE (nondoc) Weight in kg 0.,00,00,00 7,900 9,00,000,700 8,00 70,700 7,00,00,800,00 7,000 9,00 7,00 7,00 79,700 8,900 8,000. 8,00 0,00 7,000 7,00 79,700 8,700 87,00 9,00 9,800 98,00,00 7,800 78,00 8,00 89,800 9,900 98,00 0,00 0,700 0,800. 0,00 7,00 8,00 9,900 99,900 0,00 09,00,900 8,00,00,00 8,900 9,000 0,00 08,900,00 9,00,00 9,00,00. 70,00 88,00 99,800,00 7,900,00 9,00,700 0,000,00 7,700 9,00 0,00 9,00,900,00 9,00,00 0,700, ,900 0,700,00 7,700,900 0,00 9,700,00,00 8,000 8,00 08,00 0,00,900,900 9,00 9,800,900 7,00 79,00. 90,00,00,00,900,00 8,00 8,800 7,00 8,900 89,00 9,00 0,00,00,900,700,00 77,800 8,700 9,700 99,00. 98,700,000 8,00 9,900 70,00 7,00 8,800 9,00 0,00 09, ,900,900,00 7,900 78,00 8,00 9,800 0,00,00 0, ,00 7,800 0,00 7,900 8,900 9,00 0,800,900,00 0,00 8,00,700,00 8,900 9,00 00,00,800,00 0,900 0,00 8.,00 9,00,00 9,900 0,700 09,00,800,700 0,700 0,00 9 9,700,00 8,00 99,900,00 7,00,800,00 0,00 0,800 9.,900,00 7,00 07,900 0,00,00 0,800 0,00 0,00 7, ,00 7,00 80,00,900 8,900,00 9,800 9,900 70,00 8,00 0.,700 7,00 8,00,700,00,00 8,00 8,00 79,00 90,700,00 77,700 90,800 9,00,00 0,00,00 77,00 88,00 00,00. 8,900 8,900 9,00,00,700 8,000 7,000 8,000 97,00 09,700,00 88,00 0,00,00 9,00,800 8,00 9,700 0,00 9,00.,00 9,00 0,700 9,900,900 7,00 9,800 0,00,00 8,700 9,700 98,00,000,700 7,00 8,00 00,00,00,700 8,00.,00 0,700 7,00,00 8,00 89,00 08,00 0,800,800 7,700,900 08,900,00 70,00 89,700 97,000 7,000 9,00,900 7,00. 0,00,00 7,900 77,00 97,00 0,800,00 8,00,000,700,00 9,00,00 8,900 0,900,00,800,900,00 7,00. 7,700,00 8,00 90,700,00 0,00,00,00 70,00 8,700 7,00 9,700,800 97,00 0,00 8,00 0,00,00 79,00 9,00. 7,900,900 9,00 0,00 7,700,000 9,000 7,000 88,00 0, ,00 0,00,00,00,00,800 7,00 8,700 97,00, ,00,00 9,700 7,900,900,00 7,800 90,00 0,00, ,700 0,00,000,700 0,00 9,00 8,00 99,00,700, DHL SAME DAY DHL EXPRESS 9:00 DHL EXPRESS 0:0 DHL EXPRESS :00 DHL EXPRESS WORLDWIDE DHL ECONOMY SELECT Tanzania.indd //08 0:8: AM

13 International Products DHL Express worldwide DHL EXPRESS WORLDWIDE (nondoc) Weight in kg ,00,700 70,00,00 8,00 7,00 9,00 07,800,800, ,900 0,900 7,00 8,00,700 7,000 0,000,00,900, ,00,00 80,900,00 7,00 8,800 09,00,00,000, ,00 7,00 8,00,900 80,900 90,00 7,800,900,00 7,00 +0.kg,00,000,00,00 7,00 7,00 8,00 8,00 8,900 9,00 0,700 8,00 9,00,00 9,700 0,00,00 0,900 9,900 89,800,00 9,00 07,000 78,00 0,00 0,00 0,00 7,900 87,700 08,00 9,900 0,00 7,00 9,00,00,00 7,000 8,900 0,00 7,000,00,00 7,800 0,700 0,00 0,00 8,00 0,900,00,00,00,00 8,00 7,900,900,00 99,800 8,900,00,00 9,700,00 8,00,00 9,700 80,00,00,900 8,900 8,800 7,00,00 9,000,00 8,00 9,00,00,900 7,700 0,00 8,900,00 9,00 7,00 99,00 0,00 9,000 9,900 9,00 0, ,00,00 79,800 70,700,00,00,00 8,900,00 8,00 0,00 7,00 90,00 8,900 8,900 0,00 8,800 0,900 0,00 7,00 +0.kg,00,800,00,00 7,00 7,00 8,00 8,00 8,800 9,00 0 0,00 7,00 9,00,900 7,900 90,00 7,800 77,900 80,00 8,00 0 9,00,00 9,00 79,900 80,900 80,00 90,800 9,900 98,00,0,00 +0.kg,000,700,000,00 7,00 7,00 7,900 8,00 8,700 9, ,00,0,00,09,00,9,900,0,900,70,00,9,800,78,900,8,00,9,00 +0.kg,900,00,800,00 7,00 7,00 7,800 8,00 8,00 9, ,00,9,00,7,00,989,900,0,900,90,00,7,800,,900,7,00,8,00 00,7,00,9,00,0,00,09,900,90,900,00,00,,800,,900,7,00,7,00 0,,00,,00,,00,9,900,70,900,70,00,0,800,7,900,,00,,00 All rates are stated in TZS exclusive of VAT and fuel surcharge. Rates for specific weights not shown on the table above are available on request. For shipments weighing over 0kg, or any one dimension greater than one metre, please contact your Customer Service Advisor. DHL SAME DAY DHL EXPRESS 9:00 DHL EXPRESS 0:0 DHL EXPRESS :00 DHL EXPRESS WORLDWIDE DHL ECONOMY SELECT Tanzania.indd //08 0:8: AM

14 International Products IMPORT EXPRESS SERVICES HOW IT WORKS You request an Import Express account number from your Sales Executive Call your supplier Your supplier calls his local DHL office when a shipment is ready for collection Courier collects the shipment from the supplier Departure from origin country Transportation Arrival in destination country DHL arranges customs clearance of the inbound shipment DHL delivers the shipment to the destination address When you set up an Import Express account with DHL, you can receive shipments from countries around the world and have complete control over the costs and process. Door to door. An Import Express account offers: One Account Handle all your inbound shipments through a single account number, simplifying tracking and supplier control. One Company Trust the world s leading air express company to take care of all your import shipments whenever your business needs them. One Phone Call Your suppliers phone our Customer Service Advisors in the usual way and we ll handle the rest, giving you more time for your business. One Network Your shipments travel through DHL s integrated delivery network, giving you the confidence in reliability that your business demands. One Price Whatever the origin country of your import shipments, you know the charges before anything is sent, avoiding any later surprises. One Invoice If you have one supplier or multiple suppliers from several countries, all your Import Express shipments will be shown on just one single invoice. One Speed The same DHL Express Worldwide delivery standard is promised for your inbound shipments as with your outbound ship ments. Your supplier only needs to have the shipment and relevant paperwork ready for our courier to make a collection. Tanzania.indd //08 0:8:8 AM

15 International Products Import Express worldwide Fast facts Express door-to-door international pre 8:00 hrs delivery of document and non-document ship ments on the next possible business day. Up to 0kg Global coverage Standard handling Transit days can be found on Rate zones and transit times table. Optional services available upon request DHLIMPORTEXPRESSWORLDWIDE(doc) Calculating the rate. Check the destination countries available for this service on Rate zones and transit times table.. Identify the zone number of the destination country on Rate zones and transit times table.. On the chart below, look up the weight that applies to your shipment and match the identified zone to locate the appro priate rate. For assistance, please see an example on the right. Example. To send your kg nondoc using DHL Import Express Worldwide to Canada:. Identify the zone number for Canada on Rate zones and transit times table. It is zone.. The intersection of zone and a kg weight in the table below shows the rate.. The rate for your shipment is TZS,00. Weight inkg ,00,00,800 7,700 8,00 8,700 87,000 9,000 9,00 9,900.0,00 7,00 8,700 98,000 0,00 07,00 0,00,00 8,00,000 DHLIMPORTEXPRESSWORLDWIDE(nondoc) Weight inkg ,000,800 70,00 8,00 90,00 9,00 9,800 0,00 0,00 0, ,000 78,00 9,00 08,000,00 8,00,00 7,00 0,00,00. 7,900 8,000 99,800 7,00,00 8,700,00 8,00,00, ,800 9,00 07,00,00,00 8,900,00 0,000,900 7,00. 8,700 0,000,000,900,700 9,00,00,00,700 9, ,900 07,00,800,000,700 8,00,00 7,700 7,00 80,00. 9,00,00 8,00,00,700 7,00 7,00 8,000 87,00 9,00.0 0,00 0,800,00 0,00 7,700 7,00 8,00 9,00 97,800 0,00. 0,00 7,00,00 8,00 8,700 8,00 9,00 0,00 08,00,700.0,700,000 9,000 7,00 90,700 9,00 0,00,900 9,00,800.,00 0,000,00 8,700 99,00 0,00,00,00 9,00, ,00,000,800 9,000 08,00,00,900,00 9,00,00.,900,000 8,00 0,00,800,000,00,700 9,00, ,00 8,000 7,00 09,00,00 9,800,700,00 9,00,00 7.,700,000 8,000 7,900,00 8,00,00 0,900 9,00 7, ,00 70,000 87,00,00,900 7,00 0,00 70,00 79,00 8,000 8.,00 7,000 9,800,00,00,00 9,900 80,00 89,00 9,00 9.0,900 8,000 00,00,800 0,00,000 79,00 89,700 99,00 0,00 9.,00 88,000 0,00,00 9,000 7,800 88,700 99,00 09,00,00 0.0,700 9,000,000 9,00 77,700 8,00 98,00 08,900 9,00,800 SAME DAY EXPRESS 9:00 EXPRESS 0:0 EXPRESS :00 DHL IMPORT EXPRESS WORLDWIDE ECONOMY SELECT Tanzania.indd //08 0:8:0 AM

16 International Products Import Express worldwide DHL IMPORT EXPRESS WORLDWIDE (nondoc) Weight in kg ,000 99,00 8,00,800 8,00 90,00 0,800 7,800 8,00,00,00 0,00,000 7,00 9,00 98,00,00,700 7,00,00.,00 09,900 9,00 78,00 0,00 0,00,00,00,00,000 8,900,00,000 8,000 08,900,00,900,00,00,00. 7,00 0,00 0,00 9,00,700,00,00,00,700 7,800 7,00,800,000 97,800,00 0,000 0,00,00 7,800 8,00. 78,800,00,00 0,00,00 7,900 9,000 7,00 8,900 9,00 8,00,00 7,000 0,00 0,00,800 7,700 80,00 9,000 0,000. 8,00,700,00 7,000 7,900,700 7,00 89,000 0,00,00 88,700 7,000 8,000,00,700,00 8,00 97,900 0,00 0,800. 9,000,00 7,00 9,800,00 9,00 9,800 0,800 9,00 0,00 9,00 7,00 79,000,00 7,00 77,00 0,00,700 8,00 9,00. 98,00,900 8,00,00 79,00 8,00,00,00 7,00 9, ,900 8,00 90,000 9,000 8,900 9,00 9,900,00,00 8, ,00 7,00 9,00,00 9,700 0,00 8,00,00,700 7, ,00 78,800 0,000,800 0,00 09,000 7,00,00,800 77,00 8.,800 8,00 0,00 8,00 0,00,900,000 0,00 7,900 8,00 9,00 89,00,000 7,00 8,00,800,700 9,00 8,000 9, ,00 9,700 7,00 8,000,900,700,00 78,000 9,00 0,00 0,700 00,000,000 87,00,700 0,00 7,00 8,900 0,00, kg,00,00,00,00 7,00 7,700 8,00 8,700 8,900 9,00 7,900 0,00,00 00,000 8,900,000 88,900 0,00 9,000,000,00 0,00,00,00,00 7,00 0,700,700,800,00 0,00 0,00,800,00 79,00 8,800,00 9,00,00 9,00,00 0,800,00 7,800 9,00 0,00 9,00,00 7,00 87,00,700,000 7,000 0,00 09,700 7,00,00 7,900 90,00 0,800 8,900,00 8,00,000,900,000 7,900 9,00 08,000,000 7,00 7,00 97,00 7,00 0,00 8,00 89,700 08,700,800,00 8 7,00 8,00 07,800 88,00,00,800 0,00,00,00 0, ,00 9,800 8,00 00,800 70,00 79,00,00,00,00 78,00 0 8,700 0,000 9,000,00 8,700 9,00 0,00 0,900 79,00 9, kg,000,800,00,00 7,00 7,00 8,00 8,00 8,800 9,000 0,700 98,000,000 7,00 7,700 7,00 80,00 8,900 8,00 87, ,700 9,000 7,000 7,00 88, ,00 97,00,00,900,0,00,0, kg,900,700,00,000 7,00 7,00 8,00 8,00 8,700 8, ,700,0,000,7,000,,00,,700,8,00,78,00,8,900,90,00,9, kg,700,00,800,900 7,00 7,00 7,900 8,00 8,00 8, ,700,,000,7,000,9,00,,700,88,00,7,00,7,900,7,00,8,800 00,,700,98,000,07,000,,00,0,700,8,00,,00,0,900,,00,70,800 0,0,700,,000,87,000,,00,78,700,88,00,,00,,900,8,00,8,800 All rates are stated in TZS exclusive of VAT and fuel surcharge. Rates for specific weights not shown on the table above are available on request. For shipments weighing over 0kg, or any one dimension greater than one metre, please contact your Customer Service Advisor. SAME DAY EXPRESS 9:00 EXPRESS 0:0 EXPRESS :00 DHL IMPORT EXPRESS WORLDWIDE ECONOMY SELECT Tanzania.indd //08 0:8: AM

17 Domestic Products Domestic Deliveries DOMESTIC ZONES Transit Transit Transit Region Districts Time Region Districts Time Region Districts Time Ex DAR Ex DAR Ex DAR ARUSHA (ARK) KAGERA (BUKOBA) (BKZ) MTWARA (MYW) ARX Dongobesh BKX Biharamulo MYX Mahuta ARX Ewor Endeke BKX Bugene MYX Masasi ARX Hydom BKX Chato MYX Newala ARX K.I.A BKX Kabanga MWANZA (MWZ) ARX Kibaya BKX Kaisha MWX Geita ARX Loliondo BKX Kamachumu MWX Magu ARX Longido BKX Kanyigo MWX Misungwi ARX Makuyuni BKX Kayanga MWX Nansio ARX Mang'ola BKX Kyaka MWX Ngudu ARX Mbulu BKX Muleba MWX Sengerema ARX Mererani BKX Ngara MWX Ukerewe ARX Monduli BKX Rulenge PEMBA ISLAND (ZNX) ARX Mto Wa Mbu KIGOMA (TKQ) PWANI (DAX) ARX Namaga TKX Kasulu DAX Bagamoyo ARX Oldean TKX Kibondo DAX Chalinze ARX Usa River KILIMANJARO (MOS) DAX Kibaha DAR ES SALAAM (DAR) MOX Hai DAX Kibamba DAX Africana MOX Moshi DAX Kisarawe DAX Boko MOX Moshi Vijijini DAX Mlandizi DAX Bunju MOX Mwanga RUKWA (SBX) DAX Chuo Kikuu MOX Same SBW Sumbawanga DAX Kariakoo MOX Sanya SBX Mpanda DAX Kigamboni LINDI (LDI) SBX Namanyere DAX Kijitonyama LDX Luangwa SBX Nkasi DAX Kimara LDX Nanchingwea SONGEA (SGX) DAX Kinondoni LDX Liwali SGX Songea DAX Kunduchi LDX Kilwa SGA Mbinga DAX Kurasini LDX Lindi Vijijini SGA Tunduru DAX Magomeni MAFIA ISLAND (DAX) SHINYANGA (SHY) DAX Maziwa MANYARA (ARX) MWX Bariadi DAX Mbezi Beach ARX Babati MWX Kahama DAX Mbweni Jkt ARX Karatu MWX Maswa DAX Metro ARX Katesh MWX Mwanhuzi DAX Mikocheni ARX Olkasmet SINGIDA (SGD) DAX Msasani MARA (MUSOMA) (MUX) SGB Itigi DAX Oysterbay MUX Bunda SGB Kiomboi DAX Pugu Road MUX Butiama SGB Manyoni DAX Sinza MUX Kiabakari TABORA (TBO) DAX Tabata MUX Mugumu TBX Bukene DAX Tangi Bovu MUX Nyamuswa TBX Igunga DAX Tegeta MUX Shirati TBX Nzega DAX Temeke MUX Tarime TBX Sikongwe DAX Ubungo MBEYA (MBI) TBX Urambo DAX Ukonga MBX Chunya TANGA (TGA) DAX University MBX Ileje TGX Amani DAX Upanga MBX Kyela TGX Bumbuli DAX Wageni MBX Mbalizi TGX Handeni DAX Wazo MBX Mbozi TGX Korogwe DODOMA (DOD) MBX Rujewa TGX Lushoto DOX Kongwa MBX Tukuyu TGX Mazinde DOX Mpwapawa MBX Tunduma TGX Mnyuzi IRINGA (IRI) MBX Uyole TGX Mombo IRX Kihesa MOROGORO (MRO) TGX Muheza IRX Ludewa MRX Gairo TGX Pangani IRX Mafinga MRX Ifakara TGX Soni IRX Makambako MRX Kibaigwa ZANZIBAR (ZNZ) IRX Makete MRX Kidatu IRX Mufindi MRX Kilosa IRX Njombe MRX Kimamba MRX Magubike MRX Mahenge MRX Mang'ula MRX Matombo MRX Mgeta MRX Mikumi MRX Ngerengere MRX Turiani MRX Wami All prices are quoted in Tanzania Shillings (TZS). All prices effective 0January 008 and subject to change without notice. All prices are subject to applicable VAT and fuel surcharge. DHL will charge temporary industry surcharges (fuel, security, airline levies) due to special events or costs not anticipated at the time of going to print. VAT Registration Number M Tanzania.indd //08 0:9:00 AM

18 Rate and Transit Domestic Guide Products Express 8:00 Fast facts Express door-to-door pickup and domestic delivery of documents and parcels pre 8:00 hrs delivery by the end of the next possible business day. Up to 00kg Please enquire from your Customer Service Advisor on weights above 00kg Available across all of Tanzania Remote destinations served Standard handling Transit time - business days Optional services available on request Example:. Check whether this service is available for the origin and destination you require.. If available, identify the zone number in the origin and destination zones table.. In the table below match your required shipment weight with the zone column, and select the rate at cross over point. * DHL Terms and Conditions apply. EXPRESS 8:00 Weight in kg 0.,00 9,800 0,700,00,00,00,00,00,00,700,00 7,700. 7,00,900,00 7,00 8,00 0,00 8,00,00 7,700 9,00,00,700. 9,00,700 0,000,900,00,00 0,00 7,00,00,00,00 7,700.,00 8,00,00,700 8,00 0,00,00 9,900,00 9,00,00,700.,00,00 8,800,00,00,00,00,700,000,900,00 7,700.,00,00,00,00 8,00 0,00,00,00,00 8,700,00,700. 7,00,900 7,00,00,00,00 7 8,00 8,00 9,800,00,00 7, ,00 9,700,000,900 8,00 0,00 8 0,00,00,00 8,00,00,700 8.,00,00,00 0,700,00,00 9,00,900 8,00,00,00 7,700 9.,00,00 0,800,00 8,00 0,00 0,00,700,000 7,900,00, kg 900,00,00,00,00,00,00 9,700 7,000 80,900 8,00 8,700 0,00,700 97,000 0,900 09,00 0, kg 800,00,00,00,00,00 0 8,00 8,700 9,000 7,900,00, kg 800,00,00,00,00,00 Up to 0kg 90,00,700,000,900 7,00 8,700 All rates are stated in TZS exclusive of VAT and fuel surcharge. Rates for specific weights not shown on the table above are available on request. SAME DAY EXPRESS 9:00 EXPRESS 0:0 EXPRESS :00 EXPRESS 8:00 ECONOMY SELECT Tanzania.indd 7 //08 0:9:0 AM

19 8 Other Services VALUE ADDED SERVICES OPTIONAL SERVICES - DOMESTIC Service Insurance Saturday Delivery Duty Tax Paid Service Description Protection against physical loss or damage that could occur due to external causes during transportation. Saturday Delivery is available to major business destinations in Africa and Europe. Allows you to arrange for any duties and taxes on your outbound shipments to be billed back to your local DHL account. Surcharge.% of Replacement or Repair Value USD0.00 minimum. $0 Surcharge per consignment. TZS00, % of duty amount if greater than USD Tanzania.indd 8 //08 0:9:0 AM

20 Rate and Transit Guide Your Guide to Completing an air waybill HOW TO FILL OUT AN AIR WAYBILL. Payer account number and insurance details. Please choose the method of payment. For transport charges to be paid by the receiver or rd party, specify the payer s account number. If this is not specified, the invoice will be sent auto matically to the sender. To insure your shipment, please specify the value of your shipment.. Shipper s account number. If you have an account number, please enter it here. If you do not have an account number, please leave this field blank.. Shipper s name. Contact person.. Shipper s reference. Enter any reference number that might help you to identify the shipment in the future. Please note that the first TWELVE characters of the sender s reference will appear on your invoice.. Shipper s company name.. Shipper s address. 7. Shipper s postal code. 8. Shipper s telephone, fax number or address. 9. Receiver s company name. 0. Full delivery address.. Receiver s postal code.. Receiver s name. Contact person.. Receiver s telephone, fax number or address.. Shipper s authorization and signature. The sender must sign and date the Air Waybill, thereby confirming that the stated details correspond to the contents of the shipment, and accepting DHL s terms and conditions as shown.. Shipment details. Enter the total number of pieces, the total weight rounded up to the nearest half kilo and the dimensions of your shipment in cm (length, width & height).. Full description of the contents. Give a full description of the items being shipped. The information provided must be accurate. If there is insufficient space, the Proforma or Commercial Invoice must give full details. The description of the contents on the Air Waybill should then state Refer to Invoice. 7. For non-document shipments only. Enter the declared value of the shipment s contents. 8. Services. Indicate the required service by marking the appropriate boxes. 9. Air Waybill number. 0. DHL will not deliver to post boxes. Tanzania.indd 9 //08 0:9: AM

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