Cybage Electronic Medical Record (EMR) Usability
|
|
- Vincent Waters
- 8 years ago
- Views:
Transcription
1 White Paper Cybage Electronic Medical Record (EMR) Usability Table of Contents Introduction Usability Goals In EMR Usability Principles In Action Information Architecture Interaction Design Visual Design 1.3 Usability Grid Introduction In the Electronic Medical Record (EMR) product space, usability is often ignored as the focus is on regulatory compliance, standard certifications, and enterprise interoperability of a product. Usability affects almost the entire care-delivery lifecycle of an EMR product. Some of the impacts such as decline in clinical error rate and clinical documentation compliance rate are tangible and can be measured. In this paper, we shall discuss ways to apply the established usability principles and thereby improve the usability of the EMR applications. However, before we discuss these principles, we will touch upon the goals we intend to achieve by improving the overall usability of the EMR applications. We will also discuss concrete example(s) for implementation of a usability principle. 01
2 1.1 USABILITY GOALS IN EMR From an end user perspective, the following can be the goals of any usabilityenhancement exercise: To prevent clinical errors To improve staff productivity To improve user satisfaction and thereby the adoption rate These goals are often interlinked and hence are difficult to achieve in isolation. For example, if an EMR product does not allow a provider to be productive, it immensely reduces the probability of the provider completely embracing the Electronic Health Record (EHR) product. Following is a brief explanation of the goals mentioned earlier: To prevent or reduce clinical errors Clinical errors can occur due to multiple reasons and at any stage of the caredelivery process. Some of the reasons for such errors are unavailability of information, information not captured properly, or absence of appropriate checks and balances. Apart from the fact that these errors can lead to potentially costly and complicated consequences, they set back the primary goal of a feature-rich EMR that helps providers deliver quality care. Hence it would be prudent to say that preventing or even reducing clinical errors should be the topmost goal of any usabilityenhancement exercise. To improve productivity Doctors are a harried lot. Hundreds of patients rush to them every day for medical assistance. Each decision that a doctor takes calls for subsequent actions that in turn require multiple data points or information types. Complexity in accessing relevant information or in carrying out required actions reduces the productivity of the providers and increases the overall frustration. The problem becomes more complicated for the staff responsible for medical documentation. Hence it is imperative that all stakeholders in a care-delivery cycle execute their job with optimal efficiency in any usability-enhancement exercise. To improve adoption and satisfaction All usability principles ultimately strive to improve user acceptance and satisfaction; that is what users feel after using the application. Needless to say that if providers or staff perceive their experience with a given EMR product to be good, it greatly increases the probability that they will adopt it and use all its features effectively. This usability goal is important for software vendors selling EMRs because if a product has good user feedback, chances are that it will sell more! 02
3 1.2 USABILITY PRINCIPLES IN ACTION In this paper, we shall discuss the usability principles that we intend to leverage upon to achieve the aforementioned goals. The usability principles can be categorized along multiple axes, here the classification and grouping is done based on how the users interact with an application INFORMATION ARCHITECTURE To carry out any action, providers need access to varied information at various levels of granularity. These could include medication history, patient s vital information, social background, and immunization history, among others. The efficiency with which providers can consume and assimilate this information largely depends on how this information is organized and presented to them. In the current section, we will discuss some of the related nuances, which can be referred to as information architecture of the referred EMR application. These are: Availability of relevant information Relevance of information is the key and probably this is what makes the implementation of this particular usability principle challenging. Primary function of every screen in an EMR is to help users perform a particular clinical action or decision. As a thumb rule, only information required to perform given clinical action should be present on the given screen. Irrelevant information increases the time and effort required by providers to locate required information and may even lead the providers to overlook the available information. For example, a provider wants to prescribe a drug to a patient. In this case, on a given screen, information such as allergy history, medication history, and disease history should be made available. Relevant information grouping This is a corollary to the previously discussed principle of availability of information. Care delivery is an information-intensive process. Presenting all relevant information on a single screen can be challenging. Hence it is imperative that all relevant clinical information be grouped appropriately based on its type and presented at the right granularity. There are two primary aims of this exercise to help the users organize available information for easy access, and provide the information with the adequate level of detail so that the providers can make sense out of the information without getting overwhelmed by it. For example, while displaying medication history on a drug prescription screen, the name of the drug and the current usage status can be the first level of detail while dosage, drug label information, dispense mechanism, and administration schedule, among others, can form the next level of detail, which the providers can access by either a mouse-over, pop-up, slide-over, or similar drilldown mechanism. 03
4 Effective visual representation To make clinical decisions, providers have to interpret clinical data. Visual representations of such textual clinical information prove to be a useful aid for comprehension and interpretation. Color coding can be used as an alert for probable allergies or to convey status of patients vitals or lab reports. Similarly, trending graphs can be used to comprehensively track status of a vital parameter over a given period of time INTERACTION DESIGN After the initial cognition of the EMR application screen and information assimilation, the next logical step for a provider or staff member is to use the application during the caredelivery process. What affects the user experience here is the intuitiveness of the implemented workflows in the application and the ability of these workflows to help prevent clinical workflows, among others. In this section, we shall discuss these aspects of the user experience. Parameters such as responsiveness and reliability of the EMR application, while delivering patient care, are of critical importance in the usability experience of an EMR application, but are beyond the purview of this white paper. Intuitiveness Providers will find an EMR application user-friendly if the workflows implemented, closely mimic the existing workflows implemented in the practice. This greatly reduces the learning curve and thereby increases the probability that the provider will be able to use the EMR application effectively. This is also referred to as intuitiveness of an EMR application. The challenge in the clinical world is that there can never be a onesize-fits-all approach. For example, workflows of an obstetrics practice will be drastically different from that of an orthopedic practice. To achieve this goal, the EMR vendors have to enable creation of customizable workflows and templates to capture clinical data. Given the complexities involved, EMR vendors often fall short of this goal. This is why we have specialty-specific EMR implementations. Error feedback Clinical errors can prove costly and defeat the goal of helping providers deliver quality patient care by using a feature-rich EMR. The EMR should warn a provider about any potential clinical or compliance error before the provider commits it. The idea is to force the provider to read the relevant warning message and rethink the decision or course of action. It is akin to asking Are you sure you want to do this? Or Have you done this? Ideally a provider or staff should not be allowed to continue using the given care-delivery workflow till the relevant warning question is answered. 04
5 An example here can be a check for drug-drug or drug-disease allergies or interaction checks during the drug prescription process. Another example can be a check for the absence of recommended diagnosis test for a given illness. For giving out a warning, a warning question or alert pops up. The provider has to answer this question before being allowed to move ahead. The provider can also be reminded about HIPAA compliance disclosure agreements while sharing Protected Health Information (PHI). The intelligence for these warnings should be implemented in the clinical decision management component of the EMR or implemented as a part of configurable checklists or workflow tweaks. Forgiveness This is in continuation of or a corollary to the usability principle discussed previously. It, however, has a larger scope. While there will be system identified clerical or clinical errors during care-delivery process, it is imperative that the EMR application does not penalize a provider or staff for committing these errors by increasing their workload. For example, if a provider has mistakenly selected a drug that has an adverse interaction in a given allergic condition, the EMR application should not force the provider to resubmit the entire encounter data. The provider should be allowed to change the drug and continue with the care-delivery workflow. Effective interactions The implementation specifics of the users interaction with an EMR application largely depend on the underlying platform (desktop or web or tablet, but a key yardstick to the users productivity remains the number of steps (and time) required to execute a given clerical or care delivery workflow. This interaction efficiency depends on a number of usability principles discussed so far, namely availability or grouping of information and naturalness of workflows, among others. It can also be influenced by simple user interface decisions such as layout of screen, amount of scrolling required to access a given part of screen, and use of auto tabbing for desktop-based applications, among others. It is also influenced by functional decisions such as availability of auto-complete feature while searching for a given item in a long list. For example, instead of making providers use an extensive dropdown list, an autocomplete feature can allow the providers to search for a given drug VISUAL DESIGN Before a provider or staff starts using an EMR application, what happens is the subconscious cognizance of what the given EMR screen has to offer. In broader terms, this can be referred to as the general look-and-feel of the application. Apart from the fact that perception or the mood of the users is set by this process of subconscious cognizance, what is also determined here is the next most probable course of action by users. Hence the goal of all usability principles related to visual design is to aid the process of cognition and to make the experience pleasant. These are: Simplicity A lot of information or a cluttered EMR screen creates cognitive load on users and can overwhelm or confuse them. It is imperative that the screen be kept 05
6 simple, organized, and without too much clutter. This can be achieved either by reorganizing available information, eliminating the irrelevant information, or making it available on demand. The principle of simplicity can be applied to other usability aspects such as information organization and user interaction. Consistency After providers or staff members start using a given EMR, they subconsciously derive a pattern about expected application behavior. For example, if a window of a desktop-based application is closed by the Esc key, providers or staff members will expect all windows of the application to behave accordingly. However, if behavior in a given flow or screen of the application belies this set expectation, it may frustrate them and also may lead to inadvertent error. Readability Providers often need to read clinical information that includes referral reports and detailed drug reference reports, among others. Hence it is important for providers to scan and comprehend this clinical information quickly. Simplicity, intuitiveness, use of comprehensive language, density, and color; all contribute to readability. Use of appropriate font size can help in attaining better efficiency and in error prevention. Users should be able to adjust the font size according to their preference. Other measures include use of standard fonts and appropriate contrast between text and background. 06
7 1.3 USABILITY GRID All usability principles discussed in this article help to achieve the usability goals that we had outlined earlier; to reduce error rate, to improve productivity, user satisfaction, and adoption rate. However, it can be argued that there are situations where a particular goal in the list may be more prominent than the others. The following grid is an attempt to summarize this more prominent applicability of a usability principle vis-à-vis the given goal. Improve productivity Visual design Reduce error rate Improve user satisfaction Simplicity Consistency Information architecture Grouping or availability of relevant information Readability Meaningful use of color Interaction design Naturalness Forgiveness or feedback Effective interactions Cybage Software Pvt. Ltd. [An SEI-CMMI Level 5 & ISO Company] HQ: Cybage Towers, Survey No 13A/ 1+2+3/1, Vadgaon Sheri, Pune Tel: Fax: Pune Hyderabad Gandhinagar Seattle New Jersey San Francisco Atlanta Austin London Frankfurt Amsterdam Sydney Cybage Software Pvt. Ltd. All rights reserved. 07
ELECTRONIC MEDICAL RECORDS. Selecting and Utilizing an Electronic Medical Records Solution. A WHITE PAPER by CureMD.
ELECTRONIC MEDICAL RECORDS Selecting and Utilizing an Electronic Medical Records Solution A WHITE PAPER by CureMD CureMD Healthcare 55 Broad Street New York, NY 10004 Overview United States of America
More informationHow To Use Zh Openemr
ZHOpenEMR A Fully Integrated Certified EHR and Practice Management System Z&H Healthcare Solutions, LLC ZHOpenEMR ONC-ATB Ambulatory EHR 2011-2012 Certified Incentive Reporting No License fees Used in
More informationEHR Software Feature Comparison
EHR Comparison ELECTRONIC MEDICAL RECORDS Patient demographics Manages the input and maintenance of patient information including demographics, insurance, contacts, referrals, notes and more. Consents
More information15 things you should know before shopping for an EHR
PO Box 173661, Arlington, TX 76003 Office: 800-499-7027 Fax: 817-231-0047 15 things you should know before shopping for an EHR 1. Alerts (required for meaningful use) Alerts generated by an EHR system
More informationTransforming Healthcare in Emerging Markets with EMR adoption
Transforming Healthcare in Emerging Markets with EMR adoption Author Ann Geo Thekkel User Experience. Accenture, India Ann.geothekkel@accenture.com Abstract Compromising 24 countries, 35 percent of the
More informationMona Osman MD, MPH, MBA
Mona Osman MD, MPH, MBA Objectives To define an Electronic Medical Record (EMR) To demonstrate the benefits of EMR To introduce the Lebanese Society of Family Medicine- EMR Reality Check The healthcare
More informationInSync: Integrated EMR and Practice Management System
InSync: Integrated EMR and Practice Management System From MD On-Line InSync Version 5.4 End-to-End Medical Office Software Suite It took me a long time to feel comfortable with purchasing an EMR system.
More informationElectronic Health Records
What Do Electronic Health Records Mean for Our Practice? What Are Electronic Health Records? Electronic Health Records (EHRs) are computer systems that health & medical practices (including mental health
More informationSolution Series. Electronic Medical Records. Patient Portal
Solution Series Electronic Medical Records Practice Management Enterprise-wide Scheduling Document Management Patient Portal Mobile Charge Capture e-mds Solution Series e-mds Solution Series is a suite
More informationMedweb Telemedicine 667 Folsom Street, San Francisco, CA 94107 Phone: 415.541.9980 Fax: 415.541.9984 www.medweb.com
Medweb Telemedicine 667 Folsom Street, San Francisco, CA 94107 Phone: 415.541.9980 Fax: 415.541.9984 www.medweb.com Meaningful Use On July 16 2009, the ONC Policy Committee unanimously approved a revised
More informationPlan for Successful CDS Development, Design, and Deployment
1 Plan for Successful CDS Development, Design, and Deployment CDS Roll-Out Requires Careful Preparation and Capacity-Building Deploying CDS rolling out a new CDS intervention should only start after a
More informationGuest Article: What will make healthcare software usable?
(From: http://www.healthcareguy.com/2009/04/13/guest-article-what-will-make-healthcare-softwareusable/) Guest Article: What will make healthcare software usable? Last month I posted several entries about
More informationMeaningful Use. Goals and Principles
Meaningful Use Goals and Principles 1 HISTORY OF MEANINGFUL USE American Recovery and Reinvestment Act, 2009 Two Programs Medicare Medicaid 3 Stages 2 ULTIMATE GOAL Enhance the quality of patient care
More informationHostrings EMR Software
Hostrings EMR Software Hostrings Technologies Hostrings Technologies is a provider of an ONC-ATCB Certified electronic Health Records Software called Hostrings EMR. Hostrings began working with non-profits
More informationDefining and Testing EMR Usability: Principles and Proposed Methods of EMR Usability Evaluation and Rating
Defining and Testing EMR Usability: Principles and Proposed Methods of EMR Usability Evaluation and Rating HIMSS EHR Usability Task Force June 2009 CONTENTS EXECUTIVE SUMMARY... 1 INTRODUCTION... 2 WHAT
More informationElectronic Health Records and Practice Management Software
Electronic Health Records and Practice Management Software Electronic Health Records and Practice Management Software Medical practices deserve a single software system that handles both practice management
More informationIntelledox Designer WCA G 2.0
Intelledox Designer WCA G 2.0 Best Practice Guide Intelledox Designer WCAG 2.0 Best Practice Guide Version 1.0 Copyright 2011 Intelledox Pty Ltd All rights reserved. Intelledox Pty Ltd owns the Intelledox
More informationMEANINGFUL USE. Community Center Readiness Guide Additional Resource #13 Meaningful Use Implementation Tracking Tool (Template) CONTENTS:
Community Center Readiness Guide Additional Resource #13 Meaningful Use Implementation Tracking Tool (Template) MEANINGFUL USE HITECH s goal is not adoption alone but meaningful use of EHRs that is, their
More informationGoing beyond Meaningful Use with EMR solutions from the Centricity portfolio
Going beyond Meaningful Use with EMR solutions from the Centricity portfolio The IT tools and services you need now. The support you need for the future. GE Healthcare is focused on providing customers
More informationMAKING HEALTH INFORMATION ACCESSIBLE & SECURE. w w w. i m e d i c o r. c o m
MAKING HEALTH INFORMATION ACCESSIBLE & SECURE w w w. i m e d i c o r. c o m SOFTWARE FEATURES ONC COMPLETE AMBULATORY EHR CERTIFIED MU- 2 Fully hosted and managed solution Intuitive interface Accessible
More informationAre the financial incentives worthwhile if my job gets harder to do?
? The purchase and implementation of an electronic health record system (EHR) is no small feat especially for small practices, who frequently have limited resources, staff, and capital to invest. What
More informationLook at what innovation can do
Clinic Information System Practice Management Tool Look at what innovation can do Despite all the innovative solutions we have put into CIS, the most amazing result might just be what you can get out of
More informationCertified Electronic Health Record Scheduling Billing eprescribing. Why Consider ABELMed for your practice?
Med EHR -EMR /PM Certified Electronic Health Record Scheduling Billing eprescribing Better Patient Care... Faster... Why Consider ABELMed for your practice? ABELMed EHR-EMR/PM seamlessly integrates the
More informationOPTIMIZING THE USE OF YOUR ELECTRONIC HEALTH RECORD. A collaborative training offered by Highmark and the Pittsburgh Regional Health Initiative
OPTIMIZING THE USE OF YOUR ELECTRONIC HEALTH RECORD A collaborative training offered by Highmark and the Pittsburgh Regional Health Initiative Introductions Disclosures Successful completion of training
More informationWHITE PAPER. QualityAnalytics. Bridging Clinical Documentation and Quality of Care
WHITE PAPER QualityAnalytics Bridging Clinical Documentation and Quality of Care 2 EXECUTIVE SUMMARY The US Healthcare system is undergoing a gradual, but steady transformation. At the center of this transformation
More informationExtending HIS to Support Meaningful Use. October 21, 2010
Extending to Support Meaningful Use October 21, 2010 Stage 1 Meaningful Use Requirements 15 Core Stage 1 Requirements 10 Requirements (5 can be deferred until Stage 2) Stage 1 Meaningful Use Criteria for
More informationSoftware Re-Engineering and Ux Improvement for ElegantJ BI Business Intelligence Suite
2011 2012 2013 2014 Q1 Q2 Q3 Q4 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Sales Performance by Category 2014 Product
More informationEMR BIG BOX DISSATISFACTION Pushes Demand for Specialty Specific Systems
WHITE PAPER EMR BIG BOX DISSATISFACTION Pushes Demand for Specialty Specific Systems ONE SIZE DOES NOT FIT ALL General Practice EMR Dissatisfaction Pushes ONE SIZE DOES NOT FIT ALL Due to the unique needs
More informationElectronic Medical Records
Electronic Medical Records Are your patient records stored in manner that is - inefficient and ambiguous? Tracking of information or Documents Are they leading to non-productive environment and escalation
More informationBEYOND THE EHR MEANINGFUL USE, CONTENT MANAGEMENT AND BUSINESS INTELLIGENCE
WHITE PAPER BEYOND THE EHR MEANINGFUL USE, CONTENT MANAGEMENT AND BUSINESS INTELLIGENCE By Richard Nelli, Senior Vice President and Chief Technical Officer, Streamline Health PAGE 2 EXECUTIVE SUMMARY When
More informationWhy EHR systems are Failing Doctors (and costing them thousands of dollars) by Robert J. Foley
Why EHR systems are Failing Doctors (and costing them thousands of dollars) by Robert J. Foley Electronic Health Record system (EHR for short, and also referred to as EMR ) adoption is on the rise in the
More informationMeaningful Use and Engaging Patients: Beyond Checking the Box
RelayHealth Clinical Solutions Executive Brief Meaningful Use and Engaging Patients: Beyond Checking the Box Contents Contents Introduction The term patient engagement has become entrenched in the healthcare
More informationI couldn t believe that a simple internet browser can help me so much, thanks to Health Highway.
I couldn t believe that a simple internet browser can help me so much, thanks to Health Highway. Making You Successful Your problems are ours.... We welcome you to the 21st Century with Health Highway's
More informationW E L C O M E. Event or Meeting Title. Jiajie Zhang, PhD 2013 WISH Closing Keynote
W E L C O M E Event or Meeting Title Jiajie Zhang, PhD 2013 WISH Closing Keynote EHR Usability: The Emotional Stages Some time in the past We are here Some time in the future http://cabarettheatreblog.files.wordpr
More informationHL7 & Meaningful Use. Charles Jaffe, MD, PhD CEO Health Level Seven International. HIMSS 11 Orlando February 23, 2011
HL7 & Meaningful Use Charles Jaffe, MD, PhD CEO Health Level Seven International HIMSS 11 Orlando February 23, 2011 Overview Overview of Meaningful Use HIT Standards and Meaningful Use Overview HL7 Standards
More informationQualifying for Medicare Incentive Payments with Crystal Practice Management. Version 4.1.25
Qualifying for Medicare Incentive Payments with Crystal Practice Management Version 4.1.25 01/01/ Table of Contents Qualifying for Medicare Incentive Payments with... 1 General Information... 3 Links to
More informationwww.sequelmed.com 800.965.2728 www.sequelmed.com
Practice Management Document Management Medical Records e-prescribe e-health Patient Portal One Integrated Solution Our practice has been working with Sequel Systems for many years and is extremely satisfied.
More informationWhite Paper: Designing Resourceful Graphical User Interfaces (GUIs) for Healthcare Applications
Accelerate Development Reduce Time to Product Automate Critical Tasks White Paper: Designing Resourceful Graphical User Interfaces (GUIs) for Healthcare Applications The ASHVINS GROUP, Inc. 6161 Blue Lagoon
More information2013 Meaningful Use Dashboard Calculation Guide
2013 Meaningful Use Dashboard Calculation Guide Learn how to use Practice Fusion s Meaningful Use Dashboard to help you achieve Meaningful Use. For more information, visit the Meaningful Use Center. General
More informationEHR: The Prescription for the Health Records Problem
GBS White Paper EHR: The Prescription for the Health Records Problem The Crisis State For nearly two decades the word crisis has been applied to the state of healthcare in the United States. While the
More informationSUSTAINING QUALITY HEALTHCARE IN A LAGOON HOSPITALS. Dr Olajide Ojo Medical Director, Lagoon Hospital, Ikeja PAPERLESS ENVIRONMENT EMR AT
SUSTAINING QUALITY HEALTHCARE IN A PAPERLESS ENVIRONMENT EMR AT LAGOON HOSPITALS Dr Olajide Ojo Medical Director, Lagoon Hospital, Ikeja EMR An electronic record of health-related information on an individual
More informationThe Continuity of Care Document. Changing the Landscape of Healthcare Information Exchange
The Continuity of Care Document Changing the Landscape of Healthcare Information Exchange 1 Electronic Clinical Document Exchange Prior to the approval of the Continuity of Care Document (CCD) as an ANSI
More informationCentricity Practice Solution An integrated EMR and Practice Management system
Centricity Practice Solution An integrated EMR and Practice Management system Flexibility for today s challenges Centricity Practice Solution is an integrated EMR and Practice Management system designed
More informationPACS A WEB-BASED APPLICATION DESIGNED TO AUTOMATE YOUR WORKFLOW.
A WEB-BASED APPLICATION DESIGNED TO AUTOMATE YOUR WORKFLOW. Our Company Our Mission is Simple Our company is Canadian and was established in 1994. After 20 years, we continue to be a leading IT software
More informationRECORD ELECTRONIC HEALTH (EHR) PATIENT SYSTEM CARE WORKFLOW MANAGEMENT AN INNOVATIVE AND
AN INNOVATIVE INTERNET-BASED ELECTRONIC HEALTH RECORD (EHR) AND PATIENT CARE WORKFLOW MANAGEMENT SYSTEM 717 Ponce De Leon Boulevard, Suite 301 Coral Gables, Florida 33134 Phone: 305.648.0028 Fax: 305.675.2208
More informationCertified Electronic Health Record Scheduling Billing eprescribing. The ABEL Meaningful Use Criteria Guarantee
Med EHR - EMR / PM Certified Electronic Health Record Scheduling Billing eprescribing ABELMed EHR-EMR/PM v11 CC-1112-621996-1 ABELMed EHR-EMR/PM is one of the first products to achieve ONC-ATCB 2011/2012
More informationThe Crucial Role of the Nurse in EHR Implementation
MED3OOO White Paper The Crucial Role of the Nurse in EHR Implementation By Jay Anders, M.D., Chief Medical Information Officer, and Terry Daly, R.N., Vice President of Clinical Systems As residents coming
More informationElectronic Health Records
What Do Electronic Health Records Mean for Our Practice? What are Electronic Health Records? Electronic Health Records (EHRs) are computer systems that medical practices use instead of paper charts. All
More informationHospital Performance Management: From Strategy to Operations
Hospital Performance Management: From Strategy to Operations Every hospital wants to be on top in terms of revenue and quality of care. It is tough enough to get to the top, but tougher still to stay there.
More information4 Tips for Switching from Paper to Electronic Medical Records. DocuTAP White Paper
4 Tips for Switching from Paper to Electronic Medical Records DocuTAP White Paper 4 Tips for Switching from Paper to Electronic Medical Records Change requires a willingness to challenge the status quo
More informationRethinking the Decision to Replace Your EHR Michelle Holmes, MBA MHA, principal, ECG Management Consultants Inc, Seattle; and Taraq Mazher, MBA,
Rethinking the Decision to Replace Your EHR Michelle Holmes, MBA MHA, principal, ECG Management Consultants Inc, Seattle; and Taraq Mazher, MBA, director, United Regional Physician Group, United Regional
More informationCMS & ehr - An Update
Health Informatics in Hong Kong CMS & ehr - An Update Dr NT Cheung HA Convention 2010 CMS / epr is essential in the HA Each Day... 12,000 users 90,000 patients 8M CMS transactions 700,000 epr views In
More informationClintegrity 360 QualityAnalytics
WHITE PAPER Clintegrity 360 QualityAnalytics Bridging Clinical Documentation and Quality of Care HEALTHCARE EXECUTIVE SUMMARY The US Healthcare system is undergoing a gradual, but steady transformation.
More informationTable of Contents. Preface... 1. 1 CPSA Position... 2. 1.1 How EMRs and Alberta Netcare are Changing Practice... 2. 2 Evolving Standards of Care...
March 2015 Table of Contents Preface... 1 1 CPSA Position... 2 1.1 How EMRs and Alberta Netcare are Changing Practice... 2 2 Evolving Standards of Care... 4 2.1 The Medical Record... 4 2.2 Shared Medical
More informationContents. Specialty Answering Service. All rights reserved.
[Type text] Contents 1 Introduction... 3 2 Background and History... 4 2.1 The Concept of Universal Agents... 4 3 Technology... 6 3.1 Agent Assisted Voice Systems... 6 3.1.1 Configuring an Agent Assisted
More informationVIII. Dentist Crosswalk
Page 27 VIII. Dentist Crosswalk Overview The final rule on meaningful use requires that an Eligible Professional (EP) report on both clinical quality measures and functional objectives and measures. While
More informationSwitching your EMR? The challenges involved in moving to a new EMR/EHR. Copyright (c) 2013 ELLKAY, LLC. All rights reserved.
Switching your EMR? The challenges involved in moving to a new EMR/EHR Prepared by Kamal Patel, Co-founder & CIO Michael Fishweicher, VP of Business Development 259 Cedar Lane, Teaneck, NJ 07666 P: (201)
More informationThe few ambulatory surgery centers (ASC) that use full electronic medical records
Ambulatory Surgery Centers Is it time for a surgery center EMR? The few ambulatory surgery centers (ASC) that use full electronic medical records (EMR) systems are not only ahead of their colleagues in
More informationMICROMD EMR RELEASE NOTES VERSION 10.0, DECEMBER 2014
MICROMD EMR RELEASE NOTES VERSION 10.0, DECEMBER 2014 Welcome to the new MicroMD EMR! We have been busy with modifications and enhancements to the program that will help overall usability. This list briefly
More informationHome Screen Once logged in, the user is presented with a home screen that displays all items needing his/her attention. Those include: Appointments
Comtron Medgen EHR Medgen is an Electronic Health Record System that is extremely customizable and easy to use. With a rich set of features for your convenience, it can be tailored to your practice. Home
More informationTurning Patient Portals into Major EHR Assets Edward Fotsch, M.D. Douglas Gentile, M.D.
Turning Patient Portals into Major EHR Assets Edward Fotsch, M.D. Douglas Gentile, M.D. DISCLAIMER: The views and opinions expressed in this presentation are those of the author and do not necessarily
More informationTips for Success. Documenting Practice Workflows and Envisioning the Future. 1. Involve All Areas of Practice
Documenting Practice Workflows and Envisioning the Future Tips for Success The many and varying clinical and administrative processes, workflows and documents that currently drive and control the daily
More informationDeveloping accessible portals and portlets with IBM WebSphere Portal
Developing accessible portals and portlets with IBM WebSphere Portal Level: Introductory IBM Human Ability and Accessibility Center Austin, Texas February, 2006 Copyright International Business Machines
More informationDr. Peters has declared no conflicts of interest related to the content of his presentation.
Dr. Peters has declared no conflicts of interest related to the content of his presentation. Steve G. Peters MD NAMDRC 2013 No financial conflicts No off-label usages If specific vendors are named, will
More information101 ways to use SysAid
101 ways to use SysAid Keep IT simple by letting SysAid do what it does best- help you manage your IT. Print out this handy checklist of everything you can do with SysAid, and make sure you are taking
More informationSocial Media Campaigns for travel Industry
White Paper Social Media Campaigns for travel Industry Overview Social media has made a huge impact on every major industry, and the travel and hospitality industry is no exception. Travel industry is
More informationDecember 2014. Federal Employees Health Benefits (FEHB) Program Report on Health Information Technology (HIT) and Transparency
December 2014 Federal Employees Health Benefits (FEHB) Program Report on Health Information Technology (HIT) and Transparency I. Background Federal Employees Health Benefits (FEHB) Program Report on Health
More informationPractice Partner Electronic Medical Record and Practice Management Solution
Practice Partner Electronic Medical Record and Practice Management Solution The power to improve productivity The power to improve quality of care The power to improve health care A Better Way to Practice
More informationDISTRIBUTED ARCHITECTURE FOR ELECTRONIC HEALTH REFERRAL SYSTEM UTILIZING COMPUTATIONAL INTELLIGENCE FOR CLINICAL DECISION SUPPORT
DISTRIBUTED ARCHITECTURE FOR ELECTRONIC HEALTH REFERRAL SYSTEM UTILIZING COMPUTATIONAL INTELLIGENCE FOR CLINICAL DECISION SUPPORT By Majd Misbah Al-Zghoul Supervisor Dr. Majid Al-Taee, Prof. This Thesis
More informationOffice Ally EHR 24/7 Meaningful Use Getting Started
Office Ally EHR 24/7 Meaningful Use Getting Started 1 Table of Contents What is Meaningful Use.3 Enrolling with Medicare and Medicaid Incentive Programs.4 Who qualifies..4 How to Register.5 Using EHR 24/7
More informationINTERMEDIATE. CLINICAL DECISION SUPPORT: More Than Just Alerts Tipsheet EHR. Background
EHR 02 CLINICAL DECISION SUPPORT: More Than Just Alerts Tipsheet Background Clinical decision support, or CDS, is a key functionality of health information technology. When CDS is applied effectively,
More informationDRAFT. Medical School Health IT Curriculum Topics. Matthew Swedlund, John Beasley, Erkin Otles, Eneida Mendonca
Medical School Health IT Curriculum Topics DRAFT Matthew Swedlund, John Beasley, Erkin Otles, Eneida Mendonca PC3. Use information technology to optimize patient care. 1. Attributes relating to appropriate
More informationMeaningful Use Stage 2 Certification: A Guide for EHR Product Managers
Meaningful Use Stage 2 Certification: A Guide for EHR Product Managers Terminology Management is a foundational element to satisfying the Meaningful Use Stage 2 criteria and due to its complexity, and
More informationProcess Mapping Guidelines
Process Mapping Guidelines The most important change in your office workflow will be the advent of the. All patient care will be handled in the. This represents a fundamental change to the way the office
More informationSystem: Menu option System Files has been renamed
07/10/2012 MEDGEN EMR Release Notes: Version 6.0 Build 103.6.13 Attached please find recent updates that were made to your Medgen EMR system: Navigation / Display: A significant difference in Version 6
More informationUsing EHRs, HIE, & Data Analytics to Support Accountable Care. Jonathan Shoemaker June 2014
Using EHRs, HIE, & Data Analytics to Support Accountable Care Jonathan Shoemaker June 2014 Agenda Allina Health overview ACO framework- setting the stage Health Information Technology and ACOs Role of
More informationMedPeds. Where Compassion Meets Technology for a Healthier You
Where Compassion Meets Technology for a Healthier You MedPeds The Challenge MedPeds, a private practice of eight providers and 23 employees, situated in Laurel, Maryland, understood its current paper -based
More informationINTER TRIBAL HEALTH AUTHORITY ELECTRONIC MEDICAL RECORD (EMR) CASE MANAGEMENT TRAINING MANUAL
EMR CLINICAL TRAINING MANUAL INTER TRIBAL HEALTH AUTHORITY ELECTRONIC MEDICAL RECORD (EMR) CASE MANAGEMENT TRAINING MANUAL PROFILE VERSION 7 July 1, 2014 TABLE OF CONTENTS Module 1: Case Management - Administration
More informationTransforming Healthcare Delivery: Care Coordination and Population Health. September 29, 2009
Transforming Healthcare Delivery: Care Coordination and Population Health September 29, 2009 Meaningful Use of Healthcare IT for Population Health--- a Physician s View SIDE BAR: CULTURE AND COMPANY BACKGROUND
More informationGoals and Objectives for Electronic Health Record (EHR) Implementation
Goals and Objectives for Electronic Health Record (EHR) Implementation Guidelines Provided By: The National Learning Consortium (NLC) Developed By: Health Information Technology Research Center (HITRC)
More informationNortec. ACT Now! Nortec EHR. Qualify & Receive $44,000. An Integrated Electronic Health Record Software. www.nortecehr.com
ACT Now! Qualify & Receive $44,000 Nortec Version 7.0 EHR Visit and Register to learn how to meet Meaningful Use requirements An Integrated Electronic Health Record Software Electronic Medical Records
More informationWhat Physicians Want in an EHR
What Physicians Want in an EHR Next evolution of the Small Practice EHR software for personalized health management 2 What Physicians Want in an EHR Article citation: Butterfield, Blair. What Physicians
More informationUser Manual for Web. Help Desk Authority 9.0
User Manual for Web Help Desk Authority 9.0 2011ScriptLogic Corporation ALL RIGHTS RESERVED. ScriptLogic, the ScriptLogic logo and Point,Click,Done! are trademarks and registered trademarks of ScriptLogic
More informationWhich Apps Does FDA Regulate?
Which Apps Does FDA Regulate? Bradley Merrill Thompson 2015 EPSTEIN BECKER & GREEN, P.C. ALL RIGHTS RESERVED.. 1 Topics for Discussion Which apps does FDA regulate? Enforcement Discretion Pharma Apps Future
More informationOpen-EMR Usability Evaluation Report Clinical Reporting and Patient Portal
Open-EMR Usability Evaluation Report Clinical Reporting and Patient Portal By Kollu Ravi And Michael Owino Spring 2013 Introduction Open-EMR is a freely available Electronic Medical Records software application
More informationEHR Association: Detailed Commentary on Specific Objectives and Questions
EHR Association: Detailed Commentary on Specific Objectives and Questions CPOE Stage 1 Final Rule CPOE for medication orders (30%) EHRA Applause: CPOE (by licensed professional) for at least 1 medication,
More information& Your HIS. Electronic Health Record System. The Dynamic Duo. Everything you need to know to create a Paperless and Process efficient Hospital.
Electronic Health Record System & Your HIS The Dynamic Duo Everything you need to know to create a Paperless and Process efficient Hospital. www.lifetrenz.com Table of Contents Introduction 2 What is EHR?
More informationWith more and more family physicians
If you re thinking of moving to electronic records, the results of this survey may help. User Satisfaction With EHRs: Report of a Survey of 422 Family Physicians Robert L. Edsall and Kenneth G. Adler,
More informationDefense Healthcare Management Systems
Defense Healthcare Management Systems DoD Electronic Health Records & Interoperability Strategy July 9, 2014 Mary Ann Rockey Deputy Program Executive Officer Defense Healthcare Management Systems Distribution
More informationEHR Implementation Best Practices: An EHR implementation that increases efficiencies versus an EHR that is under utilized, abandoned or replaced.
EHR Implementation Best Practices: An EHR implementation that increases efficiencies versus an EHR that is under utilized, abandoned or replaced. By Tana Goering, M.D. EHR Implementation Best Practices:
More informationDemonstrating Meaningful Use of EHRs: The top 10 compliance challenges for Stage 1 and what s new with 2
Demonstrating Meaningful Use of EHRs: The top 10 compliance challenges for Stage 1 and what s new with 2 Today s discussion A three-stage approach to achieving Meaningful Use Top 10 compliance challenges
More informationNortec. ACT Now! Nortec EHR. Qualify & Receive $44,000. An Integrated Electronic Health Record Software. www.nortecehr.com
ACT Now! Qualify & Receive $44,000 Nortec Version 7.0 EHR Visit and Register to learn how to meet Meaningful Use requirements An Integrated Electronic Health Record Software Electronic Medical Records
More information1. Introduction - Nevada E-Health Survey
1. Introduction - Nevada E-Health Survey Welcome to the Nevada E-Health Survey for health care professional providers and hospitals. The Office of Health Information Technology (OHIT) for the State of
More informationThe Electronic Medical Record (EMR)
Journal of Applied Medical Sciences, vol. 2, no. 2, 2013, 79-85 ISSN: 2241-2328 (print version), 2241-2336 (online) Scienpress Ltd, 2013 The Electronic Medical Record (EMR) PeterChris Okpala 1 Abstract
More information9 Features Your Next EMR Needs to Have. DocuTAP White Paper
9 Features Your Next EMR Needs to Have DocuTAP White Paper 9 Features Your Next EMR Needs to Have An efficient workflow is paramount to an urgent care s success. The difference between making a profit
More informationAttesting for Meaningful Use Stage 2 in 2014 Customer Help Guide
Attesting for Meaningful Use Stage 2 in 2014 Customer Help Guide Table of Contents PURPOSE OF THIS DOCUMENT 4 MEANINGFUL USE STAGE 2 OVERVIEW 4 ATTESTING FOR CORE OBJECTIVES 5 CORE OBJECTIVE #1: CPOE 7
More informationWHITE PAPER. M-Health: Challenges, benefits, and keys to successful implementation. Abstract
WHITE PAPER M-Health: Challenges, benefits, and keys to successful implementation Kaushal Modi and Radha Baran Mohanty Abstract The outlook towards healthcare has changed drastically in recent times. Mobile
More informationMeaningful Use Qualification Plan
Meaningful Use Qualification Plan Overview Certified EHR technology used in a meaningful way is one piece of a broader Health Information Technology infrastructure intended to reform the health care system
More informationAdvantages of an Allergyspecific
Advantages of an Allergyspecific EHR How careful evaluation of solutions can help prevent buyer s remorse When it comes to electronic health record (EHR) systems, specialists prefer those that avoid a
More information