Last 3 years - Alcatel-Lucent working with the industry to develop mobile into a robust & credible advertising & marketing channel

Size: px
Start display at page:

Download "Last 3 years - Alcatel-Lucent working with the industry to develop mobile into a robust & credible advertising & marketing channel"

Transcription

1 Speaker Name Speaker Title Company Name Jerome Camerlynck Advertising Product Manager Alcatel-Lucent

2 About Optism Bridging the gap between advertisers and operators Last 3 years - Alcatel-Lucent working with the industry to develop mobile into a robust & credible advertising & marketing channel April 13, 2010 Launched Optism enabling operators to offer a compelling advertising proposition to both advertiser and consumer At the heart of our solution: Permission, Privacy and Preferences 2

3 Answering industry needs 1. Profitability/New revenue stream 2. Subscriber experience 3. Churn MNOs 1. ROI 2. Reach 3. Ease of use ADVERTISERS 1. Value 2. Ease of use 3. Transparency 4. Relevancy CONSUMERS

4 Power to the people Permission Privacy Preferences Empowerment leads to engagement Image by PictFactory on flickr.com 4

5 All medias are not offering the same potential Messaging-based Display-based Content-based Search-based Few questions to bring you the Best This Song is brought to you by What is your gender? 1) Male; 2) Female 1 or 2 Mobile operators Mobile web sites (long tail) Mobile Content owners Mobile search

6 Media Agency perspective : 1 campaign, 3 clicks 22 ALU Advertising Solutions, EMEA All Rights Reserved Alcatel-Lucent 2008

7 How do we learn? ask consumers to share their interests along the way Demographics Interests Location Response & Interaction 7

8 Understanding consumer sensitivities Objective 1: Gather feedback on a permission-based mobile advertising service offered by a mobile operator Objective 2: Delve into sensitivities for opt-in and rewards and test limits on campaign exposure. Objective 3: Understand privacy and permission based elements of profiling and explore brand preferences and loyalty among retail categories. Youth Trackers: Are ages (young consumers) Are approximately 50/50 male/female Own a cell phone Have wireless service (voice or voice/data) and highspeed internet Are early adopters that their friends look to for advice Mostly extroverted with a strong social network Approximately 10% English-fluency in each country

9 Respondent profiles Country Total Males Females Country Total Males Females China UK Japan US Brazil Canada Mexico Germany France Spain Italy Total survey completes: 11 countries

10 What subscribers told us 54% 78% 76% 63% Were likely to sign up for the Dialogue service Wanted control of their profile to address privacy concerns Felt that ads should be interest and preference based Were more likely to make purchases of preferred brands through the Dialogue service Source: Alcatel-Lucent Market Advantage Research, October 2009 n= 2,223, 11 countries

11 Strong media industry endorsement Endorsement from GroupM/Mediacom, part of WPP group, one of the largest media agencies in the world Built to meet the needs of media buyers and agencies globally Premium Member within Mobile Marketing Association, working to drive: standards development of mobile technologies new business models

12 Industry Reaction may well have hit upon a winning strategy. [ ] in an industry where the unknown is currently king-- and will probably be for some time yet--it may be just the ticket" Mobile advertising is attracting many new entrants, but Optism is sticking to the uniquely personal qualities of mobile." Operators could join together to offer a scalable onestop shop, which would ease the buying process Such an initiative may appear difficult to implement However, many of them are fully aware that the long-term fight is with Google. In this regard, the launch of Alcatel-lucent s mobile advertising solution in mid-april is promising, Clients are increasingly asking if they can run campaigns over multiple regions and at scale. Alcatel-Lucent s operating model and access to multiplemobile operators is a big step towards meeting these requirements David Kyffin Chief ROI & Direct Marketing Officer All Rights Reserved Alcatel-Lucent INTERNAL 12

13 The attributes that drive high ROI

14 Unlocking the highest potential

15 Simplicity and scalability are key Make the media buying process easy Provide web-based tools that are familiar and accessible Build scale through hosting and aggregating permissionbased inventory across several operators Create efficiencies in the ecosystem Connect consumers with the brands that they love 15

16 thank you Jerome Camerlynck

Opportunity. Patrick McCabe Senior Director Americas Advertising Alcatel-Lucent

Opportunity. Patrick McCabe Senior Director Americas Advertising Alcatel-Lucent The Mobile Advertising Opportunity Personalization, Interaction, and Permission Patrick McCabe Senior Director Americas Advertising Alcatel-Lucent Contents The overall market growth and potential of mobile

More information

Online Marketing Institute London, Feb 2012 Mike Shaw Director, Marketing Solutions

Online Marketing Institute London, Feb 2012 Mike Shaw Director, Marketing Solutions The State of Social Media Online Marketing Institute London, Feb 2012 Mike Shaw Director, Marketing Solutions comscore s Innovative Approach Revolutionizes Measurement 2 Million Person Panel 360 View of

More information

Find New Customers and Markets by Analyzing Mobile Network Operator Data

Find New Customers and Markets by Analyzing Mobile Network Operator Data SAP Brief SAP Mobile Services SAP Consumer Insight 365 Objectives Find New Customers and Markets by Analyzing Mobile Network Operator Data Mobile data a paradigm shift in connected consumer analytics Mobile

More information

Brazilian Mobile Advertising Services Market Application-to-peer SMS Advertising is Expected to Generate a CAGR of 55.

Brazilian Mobile Advertising Services Market Application-to-peer SMS Advertising is Expected to Generate a CAGR of 55. Brazilian Mobile Advertising Services Market Application-to-peer SMS Advertising is Expected to Generate a CAGR of 55.5% until 2019 9838-65 January 2015 Contents Section Slide Number Executive Summary

More information

A Prescription for Customer Engagement: An Inside Look at Email Marketing for the Pharmaceutical Industry

A Prescription for Customer Engagement: An Inside Look at Email Marketing for the Pharmaceutical Industry RESEARCH MARCH 2009 A Prescription for Customer Engagement: An Inside Look at Email Marketing for the Pharmaceutical Industry Epsilon s Email Branding Study Marketing As As Usual. Not Not A A Chance. Introduction

More information

Trends in Email, Mobile and Social Marketing

Trends in Email, Mobile and Social Marketing TRENDS Trends in Email, Mobile and Social Marketing www.smartfocus.com Page 1 Page 2 Trends Contents TREND 1 4 Using Customer Intelligence to send the Right marketing to the Right customers TREND 6 9 Businesses

More information

Critical Mass The Worldwide State of the Mobile Web Nielsen Mobile July 2008

Critical Mass The Worldwide State of the Mobile Web Nielsen Mobile July 2008 Critical Mass The Worldwide State of the Mobile Web Nielsen Mobile July 2008 INSIDE: U.S., U.K, and Italy Leaders in Mobile Internet Penetration 40 Million Strong in the U.S. Fixed Costs Unlimited Data

More information

An insight report by Kantar Worldpanel ComTech THE SMARTPHONE PURCHASE EXPERIENCE

An insight report by Kantar Worldpanel ComTech THE SMARTPHONE PURCHASE EXPERIENCE An insight report by Kantar Worldpanel ComTech THE SMARTPHONE PURCHASE EXPERIENCE THE SMARTPHONE PURCHASE EXPERIENCE Introduction As the smartphone market heads towards maturity across the globe, future

More information

FACEBOOK BY THE NUMBERS 2015 RESEARCH REPORT. Key findings on the trends and benefits of retargeting on the world s largest social network

FACEBOOK BY THE NUMBERS 2015 RESEARCH REPORT. Key findings on the trends and benefits of retargeting on the world s largest social network 9 46456 9378 2478 2478 Retargeting on Facebook by the Numbers 2015 456 2 2478 46 27841 92 29 FACEBOOK BY THE 46 9378 34 8 RESEARCH REPORT NUMBERS 2015 Key findings on the trends and benefits of retargeting

More information

Online Advertising Agency. www.m-m-g.com

Online Advertising Agency. www.m-m-g.com Online Advertising Agency MOBILE ADVERTISING EMAIL MARKETING IN-GAME ADVERTISING VIDEO MARKETING SOCIAL ADVERTISING AFFILIATE MARKETING DISPLAY & BRANDING ABOUT US Mars Media Group was founded in 2003

More information

MOBILE MARKETING PROSPECTUS

MOBILE MARKETING PROSPECTUS RED FISH MEDIA 2010. All Rights Reserved STRONGER SALES IN THE PALM OF THEIR HANDS Build brand loyalty, grow your customer database, and of course increase revenue by engaging your consumers with mobile

More information

2013 Ad Solutions. Cross Channel Advertising. (800) 296-7104 sales@admedia.com Partnership Opportunities 1. (800) 296-7104 sales@admedia.

2013 Ad Solutions. Cross Channel Advertising. (800) 296-7104 sales@admedia.com Partnership Opportunities 1. (800) 296-7104 sales@admedia. 2013 Ad Solutions Cross Channel Advertising Partnership Opportunity Partnership Opportunities 1 WHO WE ARE AdMedia works with top agencies and brands to bring digital marketing solutions with our cross

More information

2012 Trends in Email Marketing

2012 Trends in Email Marketing Information 2012 Trends in Email Marketing www.emailvision.co.uk Table of Contents Introduction... 3 Trend 1: Using Customer Intelligence to send the right marketing to the right customers... 3 Trend 2:

More information

Self-completion surveys via mobile phones

Self-completion surveys via mobile phones Self-completion surveys via mobile phones Content Global mobile phone penetration statistics Methods of collecting survey data via mobile phones The advantages and limitations of mobile phone research

More information

Customer Challenges. www.sony1.net

Customer Challenges. www.sony1.net Sony 1 Case Study Customer Challenges Sony Europe planned to launch a commercial channel programme Sony1 to B2B resellers, distributors and influencers but had some challenges: Strategy Processes Programs

More information

Accenture 2013 Global Consumer Pulse Survey. Global & U.S. Key Findings

Accenture 2013 Global Consumer Pulse Survey. Global & U.S. Key Findings Accenture Global Consumer Pulse Survey Global & U.S. Key Findings Contents Executive Summary Overview of the Switching Economy Key Findings Methodology and Survey Sample Copyright Accenture All rights

More information

Hyper-Personalization with MNO Subscriber Data

Hyper-Personalization with MNO Subscriber Data Hyper-Personalization with MNO Subscriber Data Approaches and Recent Trends Regarding the Use of MNO Data for Hyper-Personalization By Zach Cohen, Shahzad Zia and Carly Christian Private and public-sector

More information

Get on the Fast Track with RSS-Driven Automation.

Get on the Fast Track with RSS-Driven Automation. Get on the Fast Track with RSS-Driven Automation. Streamline your content delivery program through RSS, email, and social media. Maximize reach, increase engagement, build customer trust and, ultimately

More information

State of Mobile Commerce

State of Mobile Commerce State of Mobile Commerce Leading mobile retailers dominate and the gap is growing Netherlands - Q4 2015 State of Mobile Commerce Q4 Highlights Criteo s analysis of shopping data from Q4 2015 demonstrates

More information

ecommerce Industry Outlook 2016 Satisfying shoppers who want anything, anywhere, anytime!

ecommerce Industry Outlook 2016 Satisfying shoppers who want anything, anywhere, anytime! ecommerce Industry Outlook 2016 Satisfying shoppers who want anything, anywhere, anytime! Here s to a fantastic 2016! 2016 will be another amazing year for the ecommerce industry, as consumers increasingly

More information

Exceptional Customer Experience AND Credit Risk Management: How to Achieve Both

Exceptional Customer Experience AND Credit Risk Management: How to Achieve Both Exceptional Customer Experience AND Credit Risk Management: How to Achieve Both Lynn Brunner Experian and the marks used herein are service marks or registered trademarks of Experian Information Solutions,

More information

TO ACQUIRE FROM MICROSOFT CORPORATION

TO ACQUIRE FROM MICROSOFT CORPORATION TO ACQUIRE FROM MICROSOFT CORPORATION AUGUST 11, 2009 MAURICE LÉVY CHAIRMAN AND CEO, PUBLICIS GROUPE DAVID KENNY MANAGING PARTNER, VIVAKI JEAN-MICHEL ETIENNE EXECUTIVE VP, GROUP CFO 1 Disclaimer Certain

More information

<Insert Picture Here> Digital Advertising - Capturing new revenues with Oracle Communications Marketing and Advertising

<Insert Picture Here> Digital Advertising - Capturing new revenues with Oracle Communications Marketing and Advertising Digital Advertising - Capturing new revenues with Oracle Communications Marketing and Advertising January 2010 Discussion Topics Marketing and Advertising Market Today Scenarios to

More information

FUTURE CHALLENGES FOR THE LIFE INSURANCE INDUSTRY AN INTERNATIONAL PERSPECTIVE

FUTURE CHALLENGES FOR THE LIFE INSURANCE INDUSTRY AN INTERNATIONAL PERSPECTIVE FUTURE CHALLENGES FOR THE LIFE INSURANCE INDUSTRY AN INTERNATIONAL PERSPECTIVE ACLI Executive Roundtable 10 January 2013 Dr. Joachim Wenning Agenda 1 Economic growth and life business prospects 2 Product

More information

Welcome! Bienvenido! Bem-vindo!

Welcome! Bienvenido! Bem-vindo! Welcome! Bienvenido! Bem-vindo! Network with Sponsors Google Channel Sales Partnership Benefits Christine Merritt Head of Premier SMB Partnerships, Channel Sales U.S. Opportunity to create an incremental

More information

Alcatel-Lucent Targeted and Interactive IPTV Advertising Solution

Alcatel-Lucent Targeted and Interactive IPTV Advertising Solution Alcatel-Lucent Targeted and Interactive IPTV Advertising Solution Leverage IP networks to revolutionize the TV ad model and enhance the viewing experience As advertisers turn toward new digital media to

More information

Claims 2.0: Rethinking High Performance in Claims. White Paper. Changing Channels. Accenture Multi-Channel Distribution Insurance Consumer Survey

Claims 2.0: Rethinking High Performance in Claims. White Paper. Changing Channels. Accenture Multi-Channel Distribution Insurance Consumer Survey Claims 2.0: Rethinking High Performance in Claims White Paper Changing Channels Accenture Multi-Channel Distribution Insurance Consumer Survey Effective multi-channel distribution: the solution to an ever-changing

More information

Email Win-Back Programs: Everyone Recommends Them, But Do They Work?

Email Win-Back Programs: Everyone Recommends Them, But Do They Work? Email Win-Back Programs: 1 Everyone Recommends Them, But Do They Work? Email Win-Back Programs: Everyone Recommends Them, But Do They Work? We ve missed you! Yes, But Not the Way You Think Talk to a permission-based

More information

The Mobile Effect: Disrupting the Competitive Landscape in the Digital Travel Market

The Mobile Effect: Disrupting the Competitive Landscape in the Digital Travel Market Phocuswright White Paper The Mobile Effect: Disrupting the Competitive Landscape in the Digital Travel Market Sponsored by Written by Cathy Schetzina Walsh Researched by Marcello Gasdia This Phocuswright

More information

Seven Stages of Pay Per Click Management

Seven Stages of Pay Per Click Management Seven Stages of Pay Per Click Management Optimising the performance of your PPC Campaign PPC Management Pay per click management is increasing complex. And pay per click market categories are increasingly

More information

The Basics of SMS Messaging

The Basics of SMS Messaging The Basics of SMS Messaging Contents Introduction to SMS... 3 Types of SMS... 4 Standard Rate SMS... 4 Free to End User SMS (FTEU)... 4 Short Codes, Long Codes and Keywords... 5 Mobile Messaging Value

More information

1/2014. Integral Ad Science Semiannual Review. Key findings from Integral s analysis of the display advertising industry

1/2014. Integral Ad Science Semiannual Review. Key findings from Integral s analysis of the display advertising industry 1/2014 Integral Ad Science Semiannual Review Key findings from Integral s analysis of the display advertising industry Q3 and Q4 2013 Industry Analysis and Key Findings Integral Ad Science s Semiannual

More information

MAXIMISING VALUE FROM DIRECT MARKETING: CUSTOMER ENGAGEMENT

MAXIMISING VALUE FROM DIRECT MARKETING: CUSTOMER ENGAGEMENT MAXIMISING VALUE FROM DIRECT MARKETING: CUSTOMER ENGAGEMENT DATE: October 2013 Tim Gilmour Chief Marketing Officer aegon.com AEGON DIRECT & AFFINITY MARKETING SERVICES ADAMS (AND ITS SISTER COMPANIES WORLDWIDE)

More information

OVERVIEW IBT MEDIA. Who we are. What we provide. Why choose IBT MEDIA?

OVERVIEW IBT MEDIA. Who we are. What we provide. Why choose IBT MEDIA? 2013 Media Kit IBT MEDIA OVERVIEW Who we are Founded in 2006, IBT Media is a fast-growing, digital news organization that delivers global news to an audience of over 30+ million monthly readers worldwide

More information

The relevance of Stores for Digital Shoppers. Kees Jacobs September 2014

The relevance of Stores for Digital Shoppers. Kees Jacobs September 2014 The relevance of Stores for Digital Shoppers Kees Jacobs September 2014 Consumers increasingly weave in and out of multiple channels, including stores, during the All-Channel Shopping Journey Moments of

More information

What is Text Message Marketing?

What is Text Message Marketing? What is Text Message Marketing? SMS (Short Message Service) Text Message Marketing is the ability to send permission-based text messages to a group of people who have opted-in to your mobile list. The

More information

PRESENTED BY INFLUITIVE AND TANGO CARD

PRESENTED BY INFLUITIVE AND TANGO CARD Mitel s 240.9 136.5 First Class ADVOCATE MARKETING Program Blueprint PRESENTED BY INFLUITIVE AND TANGO CARD All around the world, Mitel powers over 2 billion business connections every day and unsurprisingly,

More information

Customer Experience Management

Customer Experience Management Customer Experience Management Best Practices for Voice of the Customer (VoC) Programmes Jörg Höhner Senior Vice President Global Head of Automotive SPA Future Thinking The Evolution of Customer Satisfaction

More information

Monetizing customer knowledge without upsetting the customer. Version 2 May 2014 Dr. Andy Tiller (VP Product Marketing)

Monetizing customer knowledge without upsetting the customer. Version 2 May 2014 Dr. Andy Tiller (VP Product Marketing) Monetizing customer knowledge without upsetting the customer Version 2 May 2014 Dr. Andy Tiller (VP Product Marketing) Customer Knowledge a new source of value for Operators Mobile Network Operators need

More information

AMDOCS INTERACTIVE CUSTOMER SUCCESS STORY HONG KONG CSL

AMDOCS INTERACTIVE CUSTOMER SUCCESS STORY HONG KONG CSL AMDOCS INTERACTIVE CUSTOMER SUCCESS STORY HONG KONG CSL At CSL, we have a commitment to deliver quality, innovative and relevant mobile data services to all of our 1010 and One2Free customers. The Interactive

More information

FACEBOOK BY THE NUMBERS 2015 RESEARCH REPORT. Key findings on the trends and benefits of retargeting on the world s largest social network

FACEBOOK BY THE NUMBERS 2015 RESEARCH REPORT. Key findings on the trends and benefits of retargeting on the world s largest social network 9 46456 9378 2478 2478 Retargeting on Facebook by the umbers 2015 456 2 2478 46 27841 92 29 FACEBOOK BY THE 46 9378 34 8 RESEARCH REPORT UMBERS 2015 Key findings on the trends and benefits of retargeting

More information

Winning Hearts and Markets with Mobile Customer Loyalty Programs Strategies and Solutions for Operators, Brands, Agencies, and Media Companies

Winning Hearts and Markets with Mobile Customer Loyalty Programs Strategies and Solutions for Operators, Brands, Agencies, and Media Companies Winning Hearts and Markets with Mobile Customer Loyalty Programs Strategies and Solutions for Operators, Brands, Agencies, and Media Companies 2 Overview Loyalty programs are a key part of the mobile marketing

More information

CONSUMERS' ACTIVITIES WITH MOBILE PHONES IN STORES

CONSUMERS' ACTIVITIES WITH MOBILE PHONES IN STORES CONSUMERS' ACTIVITIES WITH MOBILE PHONES IN STORES Global GfK survey February 2015 1 Global GfK survey: Consumers activities with mobile phones in stores 1. Methodology 2. Global results 3. Country results

More information

Integral Ad Science Semiannual Review

Integral Ad Science Semiannual Review 2012 Integral Ad Science Semiannual Review Key findings from Integral s analysis of the display advertising industry and 2012 Industry Analysis and Key Findings Understanding and analyzing the risk of

More information

Alcatel-Lucent 8920 Service Quality Manager for IPTV Business Intelligence

Alcatel-Lucent 8920 Service Quality Manager for IPTV Business Intelligence Alcatel-Lucent 8920 Service Quality Manager for IPTV Business Intelligence IPTV service intelligence solution for marketing, programming, internal ad sales and external partners The solution is based on

More information

Digital Video Advertising - Advantages and Disadvantages

Digital Video Advertising - Advantages and Disadvantages A Forrester Consulting Thought Leadership Paper Commissioned By Teads June 2015 Solving Digital Video Advertising s Premium Dilemma Table Of Contents Executive Summary... 1 Digital Video Advertising Is

More information

DISCOVER NEW BUSINESS WITH PAID SEARCH.

DISCOVER NEW BUSINESS WITH PAID SEARCH. DISCOVER NEW BUSINESS WITH PAID SEARCH. Paid Search marketing can put your dealership s website at the top of search engine rankings. Search is the # 1 resource used by today s digital driver. 2 Consumers

More information

Travel Flash Report. Booking on mobile goes mainstream

Travel Flash Report. Booking on mobile goes mainstream Travel Flash Report. Booking on mobile goes mainstream SEPTEMBER 215 1 TRAVEL FLASH REPORT: BOOKING ON GOES MAINSTREAM Introduction. Since 214, Criteo has analyzed more than 1 billion bookings generated

More information

NATIONAL INFORMATION BOARD. WORK STREAM 1.2 ROADMAP Enable me to make the right health and care choices

NATIONAL INFORMATION BOARD. WORK STREAM 1.2 ROADMAP Enable me to make the right health and care choices NATIONAL INFORMATION BOARD Personalised Health and Care 2020 WORK STREAM 1.2 ROADMAP Enable me to make the right health and care choices Providing citizens with access to an assessed set of NHS and social

More information

FINDING BIG PROFITS IN THE AGE OF BIG DATA

FINDING BIG PROFITS IN THE AGE OF BIG DATA FINDING BIG PROFITS IN THE AGE OF BIG DATA UNLOCKING THE ENTERPRISE POTENTIAL OF BEHAVIORAL SEGMENTATION Alex Tavera Senior Loyalty Consulting Manager Behavioral Segmentation / 2 SEGMENTATION HAS EVOLVED

More information

Programmatic Transparency is a Two-Way Street

Programmatic Transparency is a Two-Way Street AAM s 2016 Guide to Media Transparency: How Increasing Trust Helps Clear the Industry s Hurdles Part 2 Programmatic Transparency is a Two-Way Street For AAM s 2016 Guide to Media Transparency, we talked

More information

PATH TO ROI: Understanding Customers Through Social Profile and A WHITE PAPER BY GIGYA

PATH TO ROI: Understanding Customers Through Social Profile and A WHITE PAPER BY GIGYA PATH TO ROI: Understanding Customers Through Social Profile and Behavior Data A WHITE PAPER BY GIGYA This five-part content series, Path to ROI, focuses on the different technologies and tools that businesses

More information

Figure 1: Global Aggregates: Industrial Production (% MoM Ann., 3M moving average)

Figure 1: Global Aggregates: Industrial Production (% MoM Ann., 3M moving average) Figure 1: Global Aggregates: Industrial Production (% MoM Ann., 3M moving average) World Advanced Economies Emerging Market Economies Notes: Nowcasts are in red. World is the PPP-weighted average of US,

More information

Lionbridge 2014 Global Email Survey Results

Lionbridge 2014 Global Email Survey Results Lionbridge 2014 Global Email Survey Results Introduction Today s consumers are more connected and more savvy than ever. While mobile marketing on social media channels gets the Lion s share of attention,

More information

Is there an ROI from Social Media Marketing?

Is there an ROI from Social Media Marketing? TOM PISELLO, CHAIRMAN & FOUNDER Blog: http://blog.alinean.com/ Twitter: @tpisello http://www.alinean.com http://www.fightfrugalnomics.com Is there an ROI from Social Media Marketing? Agenda 1. Need for

More information

whitepaper 16 TIPS FOR BUILDING AN ENGAGING ECOMMERCE EXPERIENCE How to tackle the obvious and not-so obvious challenges

whitepaper 16 TIPS FOR BUILDING AN ENGAGING ECOMMERCE EXPERIENCE How to tackle the obvious and not-so obvious challenges whitepaper 16 TIPS FOR BUILDING AN ENGAGING ECOMMERCE EXPERIENCE How to tackle the obvious and not-so obvious challenges - 16 Tips for Building an Engaging Ecommerce Experience INTRODUCTION 1 INTRODUCTION

More information

Is All Data Created Equal?

Is All Data Created Equal? Is All Data Created Equal? A Comparison of First and Third-Party Data in Campaign Performance Is All Data Created Equal? Much of the data that digital marketers rely on to target their ideal prospects

More information

Plus, although B2B marketing budgets have increased, the number of channels may far surpass what you can do with your budget.

Plus, although B2B marketing budgets have increased, the number of channels may far surpass what you can do with your budget. 1 CNBC s list of the Top 10 Most Stressful Jobs of 2011 revealed that the sixth most stressful job was that of an advertising account executive. The reason today s account executives are so stressed is

More information

GfK 2016 Tech Trends 2016

GfK 2016 Tech Trends 2016 1 Contents 1 2 3 Evolving behavior today s connected consumers Driving you forward 10 tech trends for 2016 Growth from knowledge turning research into smart business decisions 2 Evolving behavior today

More information

Accenture 2010 Global Consumer Research executive summary

Accenture 2010 Global Consumer Research executive summary Accenture Global Consumer Research executive summary Introduction Accenture annually surveys consumers across geographies and industries about their experiences and behaviors. The Accenture Global Consumer

More information

SalesXperts Solution Marketing Technology Sales Leads

SalesXperts Solution Marketing Technology Sales Leads SalesXperts Solution Marketing Technology Sales Leads Qualified Sales Leads for Technology Firms 11871 Horseshoe Way, Suite 1121 Richmond, BC V7A 5H5 Canada 1-866-377-1980 info@salesxperts.com www.salesxperts.com

More information

Banking Customer 2020

Banking Customer 2020 Customer 00 Rising Expectations Point to the Everyday Bank Eight trends around customer attitudes, expectations and behaviors are directing the future of banking. For a decade now, the Accenture Global

More information

Global Insights on Succeeding in the Customer Experience Era. Copyright 2013, Oracle and/or its affiliates. All rights reserved.

Global Insights on Succeeding in the Customer Experience Era. Copyright 2013, Oracle and/or its affiliates. All rights reserved. Global Insights on Succeeding in the Customer Experience Era 1 Contents Introduction 3 Methodology 4 Executive Summary 6 Findings 7 Our Take 16 Industry & Regional Appendix 18 2 Introduction Today s consumers

More information

HIGHSNOBIETY MEDIAKIT 2015

HIGHSNOBIETY MEDIAKIT 2015 HIGHSNOBIETY MEDIAKIT 2015 Highsnobiety, a global content platform that builds brand relevance, establishes industry credibility while inspiring millennials, early adopters and style seekers. MEDIA KIT

More information

KEY FINDINGS. 2 New trends in global shopping habits. Smartphones are increasingly important during all stages of the consumer journey

KEY FINDINGS. 2 New trends in global shopping habits. Smartphones are increasingly important during all stages of the consumer journey KEY FINDINGS 1 Smartphones are increasingly important during all stages of the consumer journey 2 New trends in global shopping habits 3 Social media s influence varies widely by country METHODOLOGY To

More information

Autonomous Customer 2015.

Autonomous Customer 2015. Autonomous Customer 2015. Leading on interaction and insight. Graham Fagan BSc, MSc, CMC, CITP, FICS. Head of Customer Experience and Multi-Channel BT Global Strategy Team Graham.Fagan@bt.com @graham_fagan

More information

Consumer Views of Live Help Online 2012: A Global Perspective

Consumer Views of Live Help Online 2012: A Global Perspective RETAIL Consumer Views of Live Help Online 2012: A Global Perspective A consumer research study commissioned by Oracle March 2012 e Retail Talk SurVey BACkGrOund RETAIL In the fall of 2011, Oracle Retail

More information

Opportunities for Optimism? A New Vision for Value in Asset Management

Opportunities for Optimism? A New Vision for Value in Asset Management Opportunities for Optimism? A New Vision for Value in Asset Management Featuring the findings of the 2015 State Street Asset Manager Survey Opportunities for Optimism? A New Vision for Value in Asset Management

More information

Number of consumer customers (Million) Market share (% consumer subscribers)

Number of consumer customers (Million) Market share (% consumer subscribers) Customers Who are our customers? We are delighted to be able to report that we have grown to 23.4 million customers in total this year, which represents an increase of 8.3% from the previous year. Our

More information

Get the Most Out of Social Media to Stay Ahead of Your Competition and Win More Business. February 19 th, 2015

Get the Most Out of Social Media to Stay Ahead of Your Competition and Win More Business. February 19 th, 2015 Get the Most Out of Social Media to Stay Ahead of Your Competition and Win More Business February 19 th, 2015 About the Speaker Steve Weaver CEO, GrowthWeaver Steve Weaver is a successful entrepreneur,

More information

Advertising Opportunities State of Digital

Advertising Opportunities State of Digital Advertising Opportunities State of Digital Do you, like many others, find it hard to get to your exact target audience? They are everywhere! Are you looking for that new sign up for your workshop, your

More information

AMAZON SPONSORED PRODUCTS

AMAZON SPONSORED PRODUCTS AMAZON SPONSORED PRODUCTS Increase Sessions To Your Buy Box Offers On The Amazon Marketplace We Turn Browsers Into Buyers Table of Contents Introduction How To Use Sponsored Products To Advance Your Amazon

More information

The Cost of Movie Piracy. An analysis prepared by LEK for the Motion Picture Association

The Cost of Movie Piracy. An analysis prepared by LEK for the Motion Picture Association An analysis prepared by LEK for the Motion Picture Association Contents Overview Major Findings MPA Member Company* Losses Piracy Rates by Country Dollar Losses by Country Worldwide Motion Picture Industry

More information

Social media has CHANGED THE WORLD as we know it by connecting people, ideas and products across the globe.

Social media has CHANGED THE WORLD as we know it by connecting people, ideas and products across the globe. Social Media for Retailers: Six Social Media Marketing Tips to Drive Online Sales........................................................ 2 Social media has CHANGED THE WORLD as we know it by connecting

More information

RBTE: Big themes from Europe s biggest Retail show

RBTE: Big themes from Europe s biggest Retail show RBTE: Big themes from Europe s biggest Retail show The Pierhouse team joined thousands of visitors, retailers and exhibitors at the Retail Business Technology Expo in London to discuss the challenges and

More information

The Pitfalls of Cross-Border Payments: A Merchant s Guide to Global Expansion

The Pitfalls of Cross-Border Payments: A Merchant s Guide to Global Expansion The Pitfalls of Cross-Border Payments: A Merchant s Guide to Global Expansion Maximizing Payments Performance Table of Contents Cross-Border Retail s Hidden Challenges...2 Initial Setup...3 Regulations

More information

of Insight, Access Influence

of Insight, Access Influence Tapping into a Global Channel & GETTING ENGAGED WITH GLOBAL MARKETING LEADERS of Insight, Access Influence Mission & Mandate Powerful channel of insight, access and influence Trusted community with shared

More information

Are Your Video Ads Making an Impression?

Are Your Video Ads Making an Impression? May 2015 Are Your Video Ads Making an Impression? Video Ad Viewability Insights for Digital Marketers and Publishers WHAT WE WANTED TO KNOW We conducted research using our Active View technology to learn

More information

Turning Big Data into a Big Opportunity

Turning Big Data into a Big Opportunity Customer-Centricity in a World of Data: Turning Big Data into a Big Opportunity Richard Maraschi Business Analytics Solutions Leader IBM Global Media & Entertainment Joe Wikert General Manager & Publisher

More information

The Autonomous Customer 2015: On-hold for Intelligent Customer Service - Global

The Autonomous Customer 2015: On-hold for Intelligent Customer Service - Global The Autonomous Customer 2015: On-hold for Intelligent Customer Service - Global 1 Contents Autonomous Customer 2015 Global - Introducing the Autonomous Customer & Methodology 3 - Summary Global and Country

More information

BELGIUM S LEADING MULTI-PLAY SERVICE PROVIDER IMPROVES THE CUSTOMER EXPERIENCE AND AGENT EFFICIENCY WITH AMDOCS

BELGIUM S LEADING MULTI-PLAY SERVICE PROVIDER IMPROVES THE CUSTOMER EXPERIENCE AND AGENT EFFICIENCY WITH AMDOCS AMDOCS CUSTOMER success story BELGIUM S LEADING MULTI-PLAY SERVICE PROVIDER IMPROVES THE CUSTOMER EXPERIENCE AND AGENT EFFICIENCY WITH AMDOCS Amdocs OPS is a very powerful and useful tool and has had a

More information

SEPTEMBER 2015 RETAIL ADVERTISING REPORT CARD MAKING THE GRADE IN AN OMNICHANNEL WORLD

SEPTEMBER 2015 RETAIL ADVERTISING REPORT CARD MAKING THE GRADE IN AN OMNICHANNEL WORLD SEPTEMBER 2015 RETAIL ADVERTISING REPORT CARD MAKING THE GRADE IN AN OMNICHANNEL WORLD IS YOUR DIGITAL MARKETING MAKING THE GRADE? A 7% These days, everyone is an omnichannel consumer. We shop in stores,

More information

San Francisco Soccer Football League

San Francisco Soccer Football League San Francisco Soccer Football League 2015 MEDIA KIT YOUR SOLUTION TO REACHING 34,000 SOCCER HOUSEHOLDS 2424 Mariposa Street San Francisco, CA 94110 Contact: 415.863-8892, Fax: 415.863-8893 Email: pr.sfsfl@gmail.com

More information

DIGITAL WEALTH MANAGEMENT FOR MASS-AFFLUENT INVESTORS

DIGITAL WEALTH MANAGEMENT FOR MASS-AFFLUENT INVESTORS www.wipro.com DIGITAL WEALTH MANAGEMENT FOR MASS-AFFLUENT INVESTORS Sasi Koyalloth Connected Enterprise Services Table of Contents 03... Abstract 03... The Emerging New Disruptive Digital Business Model

More information

We can help you reach software developers effectively.

We can help you reach software developers effectively. 2013 Media Kit JavaScript Weekly Ruby Weekly HTML5 Weekly StatusCode Dart Weekly Postgres Weekly Node Weekly Last build: August 1, 2013 Note: Please contact us if any information you require is missing.

More information

The Future of Loyalty. Rupert Duchesne President & C.E.O. Groupe Aeroplan Inc.

The Future of Loyalty. Rupert Duchesne President & C.E.O. Groupe Aeroplan Inc. The Future of Loyalty Rupert Duchesne President & C.E.O. Groupe Aeroplan Inc. 1 Today s Talk Trends that are shaping our collective futures The Rise of the Datarati Credit Card Rewards under Pressure The

More information

FIVE MOST IMPORTANT TRENDS IMPACTING M-COMMERCE

FIVE MOST IMPORTANT TRENDS IMPACTING M-COMMERCE FIVE MOST IMPORTANT TRENDS IMPACTING M-COMMERCE Michelle Evans Consumer Finance Senior Analyst Euromonitor International @Euromonitor @MEvans14 THE FIVE TRENDS SHAPING MOBILE PAYMENTS TODAY Euromonitor

More information

The State of the Internet

The State of the Internet The State of the Internet 2 nd Quarter 2012 #SOI12 Agenda 1. The State of the Internet Overview 2. Competition in Online Music 3. Traffic Patterns in Online Video 4. The Changing Face of Social Media 5.

More information

Life Protection Metrics: Consumer Approaches to Protection-Related Life Insurance in Europe

Life Protection Metrics: Consumer Approaches to Protection-Related Life Insurance in Europe Life Protection Metrics: Consumer Approaches to Protection-Related Life Insurance in Europe Series Prospectus November 2012 1 Prospectus contents Page What is the research? Which titles are available?

More information

360 Degree Consumer Engagement

360 Degree Consumer Engagement 360 Degree Consumer Engagement Building Customer Loyalty for the Future Presented by: Bill Hanifin, Managing Director Hanifin Loyalty LLC Ragy Thomas, President Sprinklr Larry Filler, Partner Boire Filler

More information

Innovation Case Study: OutRank by Rogers Communications. Copyright Ovum. All rights reserved. Ovum is a subsidiary of Informa plc.

Innovation Case Study: OutRank by Rogers Communications. Copyright Ovum. All rights reserved. Ovum is a subsidiary of Informa plc. Innovation Case Study: OutRank by Rogers Communications 1 Copyright Ovum. All rights reserved. Ovum is a subsidiary of Informa plc. Innovation Service Provider "OutRank" is an online marketing service

More information

An insight report by Kantar Worldpanel Comtech MOBILE TRENDS THAT MATTER TOMORROW

An insight report by Kantar Worldpanel Comtech MOBILE TRENDS THAT MATTER TOMORROW An insight report by Kantar Worldpanel Comtech MOBILE TRENDS THAT MATTER TOMORROW A GLANCE BACK AT 2013 AND WHAT THE YEAR AHEAD MAY BRING 2013 was a year of significant change for the global mobile industry.

More information

The Cisco Connected World Technology Report

The Cisco Connected World Technology Report The Cisco Connected World Technology Report September 21, 2011 2011 Cisco and/or its affiliates. All rights reserved. 1 Timing and Sample Qualifications This report discusses the findings for 1,441 College

More information

ARE YOU READY. to unveil your next-generation services?

ARE YOU READY. to unveil your next-generation services? ARE YOU READY to unveil your next-generation services? Give your subscribers WHAT THEY WANT ( ) Subscribers want more. More services, more control, more flexibility. At Redknee, we help operators maximize

More information

Retail. Optimising the online payment journey for shoppers

Retail. Optimising the online payment journey for shoppers Retail Optimising the online payment journey for shoppers Introduction Retailers go to great lengths to attract shoppers to their websites in a race to boost their sales. Often, however, they mistakenly

More information

GreenLotus.ca Bassem@GreenLotus.ca

GreenLotus.ca Bassem@GreenLotus.ca The First Annual Conference of Islamic Economics & Islamic Finance, ECO-ENA, Inc., Canada Venue: Toronto University: Chestnut Conference Center August 30 th & 31 st, 2013 Bassem Ghali Founder & Head of

More information

Email Marketing in Ireland 2011 Email Usage by Irish Consumers and Marketers. April 2011

Email Marketing in Ireland 2011 Email Usage by Irish Consumers and Marketers. April 2011 Email Marketing in Ireland 2011 Email Usage by Irish Consumers and Marketers April 2011 89 Harcourt Street Dublin 2 Tel: + 353 1 475 9286 Email: info@circulator.com Web: www.circulator.com Table of contents

More information

GfK Crossmedia Link, Unlocking new insights

GfK Crossmedia Link, Unlocking new insights GfK Crossmedia Link, Unlocking new insights Helsinki, February 5 th 2015 GfK 2015 Intro GfK Crossmedia Link Helsinki, February 5 th, 2015 1 Changing Consumer Behaviour GfK 2015 Intro GfK Crossmedia Link

More information

whitepaper critical software characteristics

whitepaper critical software characteristics australia +613 983 50 000 brazil +55 11 3040 4700 canada +1 416 363 7844 cyprus +357 5 845 200 france +331 5660 5430 germany +49 2 131 3480 ireland +353 1 402 9439 israel +972 3 754 6222 italy +39 06 5455

More information

The Evolution of Online Travel. Angelo Rossini Euromonitor International

The Evolution of Online Travel. Angelo Rossini Euromonitor International The Evolution of Online Travel Angelo Rossini Euromonitor International THE ONLINE TRAVEL REVOLUTION THE INTERNET BECOMES MOBILE GEOSOCIAL NETWORKS AND SOLOMO TOWARDS A NEW BUSINESS MODEL EMERGING TRENDS

More information