Copyright 2012, SAS Institute Inc. All rights reserved. USING ANALTYICS IN GOVERNMENT
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1 Copyright 2012, SAS Institute Inc. All rights reserved. USING ANALTYICS IN GOVERNMENT
2 AN INTRODUCTION TO ANALYTICS THE CONTINUUM OF ANALYTICS CAPABILITIES BI Advanced Analytics Analytics Copyright 2012, SAS Institute Inc. All rights reserved.
3 AND ANALYTIC COMPETENCE
4 AND ANALYTIC COMPETENCE How many patients did we serve across the state?
5 AND ANALYTIC COMPETENCE
6 AND ANALYTIC COMPETENCE
7 AND ANALYTIC COMPETENCE How many patients were served by more than 4 programs across multiple Agencies and at what cost per family?
8 AND ANALYTIC COMPETENCE
9 AND ANALYTIC COMPETENCE
10 AND ANALYTIC COMPETENCE How can we best optimize the use of Mental Health program expenditures across our most vulnerable citizens?
11 AND ANALYTIC COMPETENCE
12 AND ANALYTIC COMPETENCE
13 AND ANALYTIC COMPETENCE How do we best manage risk and maximize return on our State Pension fund investments?
14 AND ANALYTIC COMPETENCE
15 AND ANALYTIC COMPETENCE
16 ANALYTICS 3.0 THE USE OF DATA AND ANALYTICS IS RAPIDLY EVOLVING 1.0 Traditional Analytics 3.0 Fast Business Impact for the Data Economy 2.0 Big Data Source: International Institute for Analytics/Tom Davenport, 2013
17 ANALYTICS UNDERSTANDING OF HOW TO ACHIEVE GOALS & OBJECTIVES Who is benefiting from our services? How well are our programs working? What services do we need to provide in the future? How much will we spend? How do we keep kids safe? What is the best combination of services? How can we reduce the tax gap? How can we reduce improper payments? How can we facilitate a healthier population? What are our customers saying right now? A holistic view of citizens, services and providers! Copyright 2012, SAS Institute Inc. All rights reserved.
18 ADVANCED ANALYTICS INSIGHT TO HELP YOU TAKE ACTION What is the RISK of a specific person/case/return What is the BEST thing to do in a given situation to have the desired outcome
19 ADVANCED ANALYTICS RISK Advanced analytics that identify: Tax returns or claims that are fraudulent People who are at risk for abuse and/or neglect How dangerous a person or situation is The risk of a health outbreak
20 ADVANCED ANALYTICS BEST ACTION Advanced analytics to tell you the best actions to take, requiring the least effort/intervention in order to: Change behavior (health, compliance) Collect amounts owed Reduce operational costs Increase revenues/customers Help children/adults advance academically
21 ADVANCED ANALYTICS IMPACT Continuously identify the most important things to work on Have all the information needed for decisions at your fingertips Reduce risk by understanding a situation completely Eliminate manual processes Reduce improper payments Increase revenue Achieve outcomes
22 OPPORTUNITIES TO USE ANALYTICS IN GOVERNMENT Justice & Public Safety Criminal Justice Integration Criminal Justice Outcomes Law Enforcement Transportation Public Finance Tax/Revenue Audit Tax/Revenue Collections Performance Management Budget Fraud, Waste & Abuse Medicaid TANF (Child Care, Cash Assistance) SNAP Workers Comp/Unemployment Govt. Services & Education Student/Teacher Assessment Natural Resources/Environment System Modernization Resource Health & Social Services Master Patient/Citizen Index Eligibility Health Outcomes Program Effectiveness Child Support Enforcement Copyright 2012, SAS Institute Inc. All rights reserved.
23 THANK YOU! Sarah Gates State Client Executive, Oregon and Washington Cell: Copyright 2012, SAS Institute Inc. All rights reserved.
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