Helping Physicians Drive Better Practice Health

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1 McKesson Business Performance Services Revenue Cycle Management Services Helping Physicians Drive Better Practice Health

2 McKesson Business Performance Services Our staff of 7,000+ includes 500+ certified coders Annually bill for 30,000 physicians and other providers coding accuracy required by experienced coders across multiple specialties, not just a few select specialties Process 40+ million claims and $22 billion in physician charges 200,000 commercial, Medicare and Medicaid managed care patients

3 Practice Health Solutions Reimbursement cuts and tougher compliance rules have become the new normal, making it more difficult for physician practices to grow revenue and maintain positive cash flow. Understanding how coding and billing impact revenue is critical, but increasingly this requires a level of financial expertise that many practices don t have in-house. As a leader in revenue cycle management services across the healthcare continuum, McKesson Business Performance Services has the depth of experience your organization needs to help improve collections and capture hard-to-collect payer reimbursements. Revenue Cycle Management Services Coding and Compliance With years of experience navigating the complexities of coding and documentation, we can help you mitigate compliance risk, enhance charge capture and improve accuracy. Gap analysis Onsite/remote coding Integrate with most major software systems Coding for inpatient/outpatient/ambulatory Days-not-final-billed (DNFB) reconciliation Compliance reporting Educational feedback to physicians Denials & Appeals Management We can help you develop and implement billing and collection improvement strategies that are designed to minimize accounts receivable days, reduce denials and optimize collection results. Manage denied claims Analyze payer adjustment codes Contact payers to dispute discrepancies

4 Collections We can help decrease bad debt and increase revenue by handling the hard to collect claims. Outstanding claims, across payer types, by age and by balance Patient balance follow-up Customized payment plans Medicare secondary reimbursement Billing and Insurance Follow-Up We provide you with detailed monthly reporting of net revenue calculations and cash flow projections based on payer mix and monthly trending. Delinquent claim management, including determining claim status and root causes Claim resubmission and/or appeals Identify potential overpayments or credit balance accounts Process refund requests

5 Financial Reporting We can help you better understand the financial health of your practice with a range of tools. Reporting and analytics Industry benchmark data on compensation and productivity Cost savings analyses Vulnerability assessments Full Revenue Cycle Management McKesson Business Performance Services has the most comprehensive array of services available to help physicians adapt to the post-reform environment. Performance improvement Clinical effectiveness Insights & analytics We partner with medical groups to help them efficiently manage the daily business of medicine. Practice operation Administration management Finance Complete Practice Management Accounting Human resources Payroll support and compliance Advanced medical billing software McKesson Business Performance Services has the most comprehensive array of services available to help physicians adapt to the post-reform environment. We can help your organization optimize revenue, reduce operational costs and minimize audit risk. For more information, visit our website at mckesson.com/bps or call us at

6 My advice to most physicians is to practice medicine, let someone else do the management. Select a management partner like McKesson who will give you the kind of support you need in managing your practice and who has extraordinary resources to understand what s going on in the healthcare industry. Arnold DoRosario, M.D., Medical Director of PriMed Medical Group in Shelton, CT, a member of Northeast Medical Group, Yale New Haven Health. McKesson Business Performance Services 5995 Windward Parkway Alpharetta, GA Copyright 2015 McKesson Corporation and/or one of its subsidiaries. All rights reserved. All product or company names mentioned may be trademarks, service marks or registered trademarks of their respective companies. BPSRCM-12/15

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