Appendix C to DIR Contract No. DIR-SDD-1894 Pricing Index

Transcription

1 Appendix C to DIR Contract No. DIR-SDD-1894 Pricing Index NOTE: Services pricing and/or desktop/laptop pricing may change from what is listed in this Appendix C based on customer requirements and changes to desktop and laptop configurations as set forth below. Desktop Specifications Components Low End User High End User Chassis Style Minitower Small Form Factor Chip (include brand) Intel H61 Express Intel Q67 Express Processor/Clock Speed G620, 2.60GHz i7 2600, 3.4 GHz Memory 2GB 4GB Hard Drive 250GB 1TB Optical Drive DVD ROM DVDRW Operating System Win 7 Pro 32bit Win 7 Pro 64bit Network Card/Sound High Definition Audio Video/Graphics Integrated Dedicated Speakers Internal Speaker Internal Speaker Keyboard USB Standard Keyboard USB Standard Keyboard Mouse USB optical USB optical Warranty 1yr NBD 3yr NBD Software Installed basic basic Monitor 17" 22" Assumptions Term of Agreement 3 or 4 years 3 or 4 years Payment Terms 30 days from date of invoice 30 days from date of invoice Quantity Needed 1 1 Shipping and Handling Delivery of New Equipment (include any minimum operating $0 $0 standards upon return) Return Boxing Materials and Shipping $31 per unit $31 per unit Pricing Pricing Per Seat (3 years) $18.00 $35.20 Pricing Per Seat (4 years) $12.33 $

2 Payment Per Term Stated Monthly payments Monthly payments 3 Year Total $ $1, Year Total $ $1, Notebook Specifications Components Low End User High End User Chip (include brand) Mobile Intel HM65 Express Chipset Mobile Intel QM67 Express Chipset LCD Resolution 1366 x x 900 Memory 4GB 4GB Processor i3-2350m, 2.3GHz i7-2640m, 2.80GHz Hard Drive 500GB SATA 128GB Solid State Optical Drive DVD RW DVD RW Operating System Win 7 pro 64bit Win 7 Pro 64bit Modem or Broadband No modem 56K v.92 high speed modem Network Card Realtek RTL8191SE b/g/n 1x1 WiFi Adapter Intel Centrino Advanced-N a/b/g/n Sound/ Graphics Intel HD 3000 Intel HD 3000 AC Adapter / Battery 65W/6-cell 45 Wh Li-Ion Battery 90W/6-cell 62 Wh Li-Ion Battery Wi-Fi (802.11) minipci card n/a HP Integrated Module with Bluetooth Wireless Technology 2.1 Warranty 1yr limited basic 3yr NBD elite Docking Station included Included Keyboard internal, not backlit internal, not backlit Mouse included included Cable Lock included included Software Installed basic basic Assumptions Term of Agreement 3 or 4 years 3 or 4 years Payment Terms 30 days from date of invoice 30 days from date of invoice Quantity Needed 1 1 Shipping and Handling Delivery of New Equipment $0 $0 2

3 (include any minimum operating standards upon return) Return Boxing Materials and Shipping $31 per unit $31 per unit Pricing Pricing Per Seat (3 years) $19.43 $41.00 Pricing Per Seat (4 years) $13.31 $28.10 Payment Per Term Stated 3 Year Total $ $1, Year Total $ $1, Bronze Silver Gold Provisioning Services ARC will perform the following service - Document and inventory equipment received on-site - Verify serial numbers and asset tags - Organize units for deployment Install equipment - Document the location of the equipment Install plus the serial number and asset tag into an electronic file - Remove all packaging materials - Troubleshoot all problems ARC will perform the following services: - Silver includes all of the services provided in Bronze plus the following - Migrate data from legacy systems to customer s network or external storage device - Move legacy system to predetermined location at the customer s site - Perform DOD hard drive wipe of legacy system - Migrate user s data from the legacy system to the new system. - Configure the computers based on customer specifications. - Remove all packaging materials ARC will perform the following services: - Gold services includes all the services offered in Bronze and Silver plus the following - Desktop/Laptop/Tablet Imaging - Delivery of units to the customer s locations. - Asset Tagging - Warehouse and Delivery Services one-time fee of $78 one-time fee of $160 one-time fee of $192 Help Desk Services 3

4 24/7 Help Desk - Phone support w/remote assist - Desktop hardware & software (Microsoft office) issues - 30-second or less response - Unlimited amount of calls $22.50/user/month On-Site Support and Moves/Adds/Changes (MACs) Services Silver On-site certified technician Mon-Fri, 8-5 CST and Single building (multiple floors) $8.75/user/month Gold Silver and Campus (one building to another) $11.25/user/month Platinum Gold and 10 mile radius, multiple addresses $13.75/user/month Remote Remote Monitoring and Support (up to 100 devices) 24x7 monitoring and management $7.38 per device per month Remote Monitoring and Support (101 to 250 devices) 24x7 monitoring and management $6.00 per device per month Remote Monitoring and Support (250 to 750 devices) 24x7 monitoring and management $5.50 per device per month Remote Monitoring and Support (750+ devices) 24x7 monitoring and management Custom pricing Central Asset Management Asset Tracking Services Complete asset management system including software licensing renewal dates, hardware warranty, hardware age, asset tag, physical network location, maintenance records. Purchase of Remote required. $2.70/PC/month Standard and Ad Hoc Reporting Standard and ad-hoc reporting is provided with subscription to any of the asset management, remote monitoring, and help desk. Asset management services can include upon request, electronic copies of the asset management data for Customer's authorized end-user. Included De-install, remove hard drive, data destruction/erasure (10 system minimum) De-install, remove hard drive, data destruction/erasure (100 systems+) Unwind/End of Engagement Services De-install, remove hard drive and erase data within 10 days De-install, remove hard drive and erase data within 10 days $88.35 per hard drive $75.05 per hard drive 4

5 Equipment Recycling (10-50 Assets) Equipment Recycling ( Assets) Equipment Recycling (101+ Assets) Unwind/End of Engagement Services (cont d) Package, removal, transport of retired assets complete with recycling, certificate of destruction - pickup within 15 days - Minimum 10 assets. Quantities under 10 assets will be quoted on a case by case basis. Package, removal, transport of retired assets complete with recycling, certificate of destruction - pickup within 15 days - Minimum 51 assets. Package, removal, transport of retired assets complete with recycling, certificate of destruction - pickup within 15 days - Minimum 101 assets. $40.85 per asset $34.20 per asset $27.55 per asset Break-Fix Vendor Owned Equipment Any vendor owned equipment includes break/fix services. Included Silver Package 24x7 monitoring and alerting for up/down status Network Management Services incl. in Remote Gold Package incl. Silver and Full management of all devices (unlimited configuration changes, including config restoration) $30.00 Platinum Package incl. Gold and Technical liaison to hardware vendors $45.00 Manage and provide services for network related issues, to include, but not be limited to: connectivity troubleshooting, eliminating bottlenecks, and monitoring. For DIR eligible telecom Customers, telecommunications connectivity services will be achieved through the DIR consolidated telecommunications system, Tex-AN. per device per month 12% $26.40 per device per month 18% $36.90 Software deployment and patch management Image Management Software Services Software packaging and automated distribution is included in our Remote Good: Emergency security patches applied within 2 business days, 8x5 M- F, Non-emergency patches applied: within 5 business days, standard reporting, "Standard Images" maintained (2) incl. in Remote $29.25 PC 10% $

6 Software Services (cont d) Better: Emergency security patches applied within 1 business days, 8x5 M- F, Non-emergency patches applied: within 3 business days, standard reporting, "Standard Images" maintained (5) Best: Emergency security patches applied within 1 business days, 8x5 M- F, Non-emergency patches applied: within 3 business days, standard reporting, "Standard Images" maintained (10) Manage services for software to include, but not be limited to: software configuration management, patches, automated distribution, imaging creation, and imaging implementations. Pricing Terms & Conditions: Pricing is based upon information provided by Texas DIR. Device is per seat pricing based on a 2,000 seats and a 3 year contract. Revised pricing can be provided for seat counts above/below the assumed Assumptions are that the client is using SMS and a remote tool is available. No licensing is included in the above pricing. Firewall Remote Assist, 24x7 Mgnt, Reporting Standard Firewall - VPN Price for 10 Users Standard Firewall - VPN Price for 25 Users Standard Firewall - VPN Price/Unlimited Users Security Services Includes: Firewall, VPN, Software Updates, Reporting, Mgmt and 24x7 Includes: Firewall, VPN, Software Updates, Reporting, Mgmt and 24x7 Includes: Firewall, VPN, Software Updates, Reporting, Mgmt and 24x7 Pricing Terms & Conditions: Requires a 3 year subscription $35.75 PC $42.00 PC $19.00 $35.00 $ % $ % $ % $ % $ % $

7 Enhanced UTM Management Premium Package - for 10 users Premium Package - for 25 users Premium Package - unlimited users Includes: Std Package+Intrusion Prevention(IPS), Antivirus, Anti-Spam, URL Filtering. Includes: Std Package+Intrusion Prevention(IPS), Antivirus, Anti-Spam, URL Filtering. Includes: Std Package+Intrusion Prevention(IPS), Antivirus, Anti-Spam, URL Filtering. Pricing Terms & Conditions: Requires a 3 year subscription $33.00 $72.00 $ % $ % $ % $ Additional Security Offerings Fortinet, 1-25 users) Firewall, fully managed 24x7 SOC Management, reporting $63.00 Fortinet, 26 - Firewall, fully managed 24x7 SOC Management, reporting $ users) Fortinet, Firewall, fully managed 24x7 SOC Management, reporting $ users) Fortinet, Firewall, fully managed 24x7 SOC Management, reporting $ users) Fortinet, Firewall, fully managed 24x7 SOC Management, reporting $ ,000 users) IDS - IPS, 1-25 users 7% $ % $ % $ % $ % $ Fully managed: Intrusion Prevention, Detection System, Secure Web Based $ % $ Reporting IDS - IPS, 26 - Fully managed: Intrusion Prevention, Detection System, Secure Web Based $ % $

8 50 users Reporting IDS - IPS, users IDS - IPS, users IDS - IPS, 251-1,000 users Remote Web vulnerability testing External/Intern al Remote vulnerability testing On site vulnerability testing Fully managed: Intrusion Prevention, Detection System, Secure Web Based Reporting Fully managed: Intrusion Prevention, Detection System, Secure Web Based Reporting Fully managed: Intrusion Prevention, Detection System, Secure Web Based Reporting Security assessment of web vulnerability for 3 IP addresses Security assessment of vulnerability for 10 external/ 50 internal IP addresses Test Vulnerability, Social Engineering, Compliance Review, Physical/Policies Manage security services as applicable to the equipment as described within Item 1, Provisioning of Equipment and Procurement Services, that may be provided. To include, but not be limited to: firewalls, passwords, and data protection, equipment shipped in a default secure configuration, and option to keep a hard drive is required within the applicable equipment configuration. DIR reserves the right to promulgate standards in relation to security services and such standards will be discussed with vendors selected for negotiation. $ $1, $2, % $ % $1, % $2, $2, Per Scan Fee 5% $2, $4, Per Scan Fee 5% $4, $7, Per On Site Engagement 5% $7,