NAF TOTAL FACILITIES MANAGEMENT

Transcription

1 AL NAJMA AL FAREEDA FBM Caring for your Environment INTERNATIONAL GROUP (Tot a l F a c i l i ti e s M a n a ge m e n t Se r vi c e s) NAF TOTAL FACILITIES MANAGEMENT Caring for your Environment (NAJMA)

2 Hard Services Sustainability Energy Management Soft Services

3 MISSION Facilities Management provides superior service, innovative leadership, stewardship, excellence in planning, design, construction, operation and maintenance of client s physical environment to support our organization mission. VISION Facilities Management is recognized for our pro-active and responsive service that exceeds customer expectations and our preservation and enhancement of client s physical environment. Our organization is an innovative, empowered, efficient and highly skilled team of professionals committed to shared values. CORPORATE SOCIAL RESPONSIBILITY Our aspirations for the organization and motivation this has been created internally is translated into performance offered to our clients, This performance has improved business focus and benefits on areas like Energy efficiency and emission reductions Sustainable products and designs to support obtaining sustainable development credits Implementation of techniques and practices to reuse or reduce water consumption Recycling activities to offset waste management costs Elimination or reduction in the use of chemicals in the cleaning process NAF TFM has created a collective understanding among our people of the business direction. Working together towards a common vision to reduce carbon foot prints and green initiatives. These embedded core principles have provided our clients with a higher level of service and greater value and is in turn helping them to achieve their own corporate social responsibilities and objectives.

4 Total Facilities Management A TFM Solution can incorporate all FM service lines from Maintenance and Building Fabric Repairs to Catering and Cleaning all from one trusted source. A TFM supplier will self-deliver wherever possible and will operate under One Team model that enables cross-skilling and multifunctional responsibilities throughout the various service streams. What are the benefits? A TFM solution provides a one stop shop for delivery and because the supplier will typically self deliver greater than 70% of the services they are able to aggregate spend and optimize the delivery model that generates savings for the customer. Saving levels will clearly depend on the relative scale and maturity of the existing service model. But customers can expect to reduce their annual operating cost by between 10% and 30% which provides a compelling rationale for any CFO. Customers that have taken the TFM steps are seeing a number of non cost benefits including; Increased security of business operations and mission critical areas. In today s business environment this can be a key factor for protection of both personnel and sensitive data Flexibility for adapting to any unforeseen circumstances including robust disaster recovery planning Improved accountability and tracking of service delivery performance. Any inhouse headcount will typically TUPE across to the service provider and because FM is the Bread and Butter of the organization staff morale and motivation often improves as there is greater scope for progression and growth. TFM providers are well versed in managing the transition from inhouse team plus multiple third party providers to a TFM solution and contract innovations are managed efficiently. Total cost transparency creating a pro-active culture developing a long standing relationship Continual development and improvement upon the delivery of services with reviews against measurable service level agreements In summary TFM can provide tangible cost improvements to your business and deliver greater control of your environment. ORGANIZATIONAL VALUES Customer Oriented Commitment Communication Teamwork Respects Empowerment Employee Development Diversity Integrity HARD SERVICES AT NAF TOTAL FACILITIES MANAGEMENT Mechanical / HVAC Electrical Plumbing Fire Safety Systems Fire Alarm Escalators & Elevators Water & Fire Fighting Pumps Closed Circuit Television Systems Access Control Systems Generators Emergency Exit Fixing

5 Specialist Subcontractor Management: Kitchen equipment service Laundry equipment service Civil works Carpentry / Furniture Repair Masonry work Painting Sustainablity & Energy Management: Energy Audits Energy Awareness Programs Utility Bill Tracking Energy Procurement Energy Reduction Programs Supply Optimization Help Desk Management Overview 24/7 Call center Help desk history Quality Management on Complaints Customer Relationship Management End user SERVICES PROVIDING BY NAF INHOUSE TEAM Al Fareeda headquartered in Dubai is in-charge of Total Facilities Management (TFM), which comprehensively focuses on Property Safeguarding that includes responsibilities such as Security, Maintenance, Janitorial service and Environment-friendly Pest Control. The company brings proven expertise in comprehensive Facilities Management with secure and intelligent technology. We offer top quality services in following areas: Soft service Management: General Cleaning / Housekeeping Security Pest Control Landscaping Office support staff House Keeping Services at NAF INHOUSE TEAM Types of House keeping sectors: Commercial Offices Domestic Cleaning Industrial Sites High Towers Construction Cleaning House Cleaning Move in / Move Out Cleaning SECURITY SERVICES AT NAF INHOUSE TEAM Security Solutions: Static security Event security Retail security Mobile patrol Building security Key holding services Crisis management Emergency assistance

6 PEST CONTROL SERVICES AT NAF INHOUSE TEAM Pest Control Services : Crawling &Flying Insects Spray Cockroach gel Treatment Flies Fogging Rats & Mice Bait station Cages Glue Drops LANDSCAPING, IRRIGATION SYSTEM AT NAF INHOUSE TEAM Designing the garden Maintaining lanscaped site green and clean Tress & Shrubs pruning & Triming Tress and other plants stalking Lawn moving, Lawn edging, Lawn compaction Gap Filling, Turfing & Airation Weeding & air flowing Mulching and replanting Fertilizer apllication at proper interval with optimum dozes We also take care of repairing irrigation system. What will you get from NAF Corporate TOTAL FACILITIES MANAGEMENT? Professional and experienced staff. 24/7 Hrs service including trades services. Highest Standard. Total Facility Management services under one roof. Customized solutions as per customer requirements Why NAF Corporate TOTAL FACILITIES MANAGEMENT? Vast industry experience. Strong team of experienced and trained staff Proactive approach to the customer Implement periodic cleaning schedule which will assist to minimize cleaning budget for customer. Excellent safety records with OHS Policy in Place. Contract management procedure. Commercial cleaning equipments available at call.

7 Dubai Abu Dhabi Sharjah Al Ain Ras Al Khaimah Fujairah FBM Caring for your Environment AL NAJMA AL FAREEDA INTERNATIONAL GROUP (Tot al Faci l i ti es Management Se r vic e s )

8 Determine your goals and develop a plan Customized outsource models for various Industries. Outsourcing made easy. Non Core Business is our key to support your core business. NAF TOTAL FACILITIES MANAGEMENT FBM Caring for your Environment AL NAJMA AL FAREEDA INTERNATIONAL GROUP (To t al Faci l i ti es Management Servi ces) P.O.Box: 83808, Al Qasseer Building, Al Riqqa Road Near ADCB Building, Dubai, United Arab Emirates. T / 62 / 63 F E info@alfareedagroupintl.com W