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1 your facility our priority United Facilities Management Kuwait - Oman - Jordan
2 having the peace of mind knowing that your facility is our top priority
3
4 UFM is dedicated to deliver superior, consistent and successful services Our Company provide integrated facilities property through innovative and sustainable delivery of high efficient services to exceed our customer expectations To be the leading company in the facilities and properties management services industry in the Middle East United Facilities Management (UFM) is a leading provider of integrated facilities management services serving the MENA region for over a decade. Founded in Kuwait in 2008, UFM was the first company to offer fully integrated facilities and property management services and continues to apply innovation, technology and world-class operational standards to its services. UFM integrated facilities management solutions include a complete range of maintenance, safety and security, cleaning, integrated management and business support services. Our core objective is to effectively and efficiently manage facilities day-to-day operational needs while enabling our customers to solely focus on their core business. Our approach, expertise and know-how deliver effective deployment of integrated facilities management services based on latest technologies and proven procedures to render our customers facilities secure, inviting, comfortable and operationally efficient. UFM is part of Kuwait Projects Holding Company, commonly known as KIPCO, one of the largest and most diversified holding companies in the Middle East/North Africa region with consolidated assets of US$30.5 billion as of 2013.
5 Our Business has knowledge, experience and the financial strength to manage and service complex facilities We deliver all facets of facilities management services across a functionally integrated platform to service people, place, process and technology requirements of any facility irrespective of its complexity. With over a thousand of well-trained employees, UFM responds effectively to customers day-to-day operational requirements while maintaining strategic stewardship to obtain tangible results that reduce operational costs, minimize risks and optimize the value of the customers asset. Our approach to facilities management is holistic and integrated which enables us to have a comprehensive understanding of our customers organization, strategic goals and operational requirements. We then balance the skills and expertise required to deliver operational performance and build a robust platform upon which advanced services can be deployed. Our Markets Retail & Hospitality Commercial Public Sector Education United Facilities Management (UFM) is considered as one of the most advanced integrated facilities management companies offering the highest level of quality service to its customers for over a decade with a presence in many countries in the MENA region. Our current portfolio of facilities management projects includes commercial, retail, hospitality, public, residential, as well as mixed-use facilities in the MENA region. UFM clients include Marina World, KIPCO Tower, The Banking Complex, Burgan Bank, Gulf Investment Corporation, Ministry of Social Affairs, Saleh Shehab Resort in Kuwait and Salalah Gardens Mall in Oman. The combination of our facilities management expertise and our relentless strive for quality in the delivery and support of our services offers our customers superior experience with tangible results at the operational, financial and sustainability levels.
6 Our Services UFM understands the full cycle of any facility, from concept design to operation, maintenance and support. Whether embarking on the development of signature towers, multi-purpose or specialized facilities, UFM applies its expertise in integrated FM to assist and guide our customers, as early as the conceptual design phase, in striking a balance in the inter-relationships between architecture, engineering design, building services and the working environment. Soft Services Security Health and safety Cleaning Recycling Waste management Landscaping Pest control Visitor management Hospitality & catering Parking management Concierge & valet parking VIP valet parking Messenger Hard Services Building & fabric Infrastructural and civil Electro-mechanical systems MEP systems Building systems HVAC lift and escalator systems Fire safety systems Plumbing and drainage Decoration & refurbishment Consultancy Valuation & advisory services Technical reliability analysis IT system assessment Quality assurance Energy management Sustainability management Operational marketing services Risk assessment of critical infrastructure Property Management Property evaluation Property marketing Tenant screening and selection Contract management Rent collection Fit-out and move-in management Legal and legislative compliance management Move-out and handover management Emergency preparedness management Fit-out manual development and Facility Management Contract administration & management Space management Workplace health & safety Inventory management Facility Management System implementation (CAFM, BIM, CMMS) Business Support Condition assessment Capital planning Quality Control Information Technology Regulatory audits and compliance Supply chain management Stationary & office supplies Document management Mailroom & reproduction Special event services
7 Marina World Salmiya, Kuwait KIPCO Tower Kuwait City, Kuwait Marina Hotel Salmiya, Kuwait Salalah Gardens Mall Salalah, Oman Gulf Investment Corporation Kuwait City, Kuwait Saleh Shehab Resort Jleaah, Kuwait
8 your facility our priority Salhiya, Fahad Al Salem St, Souq Al-Mutahida, 4th Floor P.O. Box 1384 Dasman Kuwait T: F: Call Center 24/
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