Insurance Outsourcing Services

Transcription

1 Insurance Outsourcing Services

2 Committed to your future Outsourcing. It sounds like a great solution. Finding a partner who will liberate me from the back office. Helping me reduce fixed costs and limit my IT investment. Allowing me to concentrate on the aspects of my business that I do best. Freeing me to focus on growing revenue and accelerating my time to market for new products. Expanding my business. The right partner could really help me gain a competitive advantage. But it s such a big commitment. Who to choose? Some candidates have great technology credentials, but they don t understand insurance like I do. Others are so small, I m afraid it would be risky to trust my business to them. What if things don t work out... I need a partner who knows my business. One who is reliable, with a proven track record and in it for the long haul. A partner who is prepared to establish a relationship that I can trust.

3 Solutions that help you reach your goals from a partner you can trust IBM Insurance Outsourcing Services IBM Insurance Outsourcing Services (IIOS) is a full-spectrum solutions provider for life and annuity insurers. Whether you are considering an acquisition, launching a new product, entering (or exiting) markets, or looking for an opportunity to reduce costs, we are ready to step in as your partner! We are one of the largest third-party policy administrators of life and annuity products in North America, with approximately 4 million policies under administration. Our clients include some of the world s top-tier insurance companies. We offer a wealth of insurance experience in support of your business. Our heritage and culture date back to 1905, when we started as a division of Liberty Life Insurance Company. In 1991, we set out on our own, becoming a licensed third party administrator and a separate legal entity. In 2004, we became a wholly owned subsidiary of IBM, enabling us to benefit from their global reach, technology leadership, and financial strength. We can provide all of the functions needed to administer your day-to-day insurance operations. With more than 25 transitions using our proprietary business transfer methodology, we know how to start off on the right foot. You ll be fully operational in record time, typically within six months of contract signing, and we keep working with you to continually improve your operations.

4 Choosing us as your partner provides innovation in a safe and dependable environment. If it meets your business goals, we can deploy offshore resources using a robust infrastructure with standard workflow and strong business controls in place. Managed and operated by IBM, we take on the risks. The result: greater business flexibility and reliable cost savings delivered to you. Our deep understanding of insurance products and services allows us to support you where, when and how you need it. We are flexible we can perform your entire back-office operation or partner with you to take on a single component. You can choose to retain core processes utilizing our specialized tools to deliver seamless service to your customers. We take pride in our ability to customize solutions to meet specific business needs. We re willing to do it your way! IBM Insurance Outsourcing Services offers a full range of services which can be tailored to your specific needs: + Acquisition and conversion - due diligence and planning - system consolidation and conversion - business management and ongoing administration + Business transition + New business and underwriting + Life, health and annuity administration and customer services + Claims-only administration + Reinsurance administration + Financial reporting + Regulatory compliance including full SAS 70 Type II reporting

5 About IBM IBM is the largest combined IT and business services professional organization serving insurers today. Together with IBM s Global Business Services, a large-scale consulting practice, you ll find more than 15,000 employees who are dedicated to the insurance industry with expertise in strategic planning, change management, and operations improvement. And of course IBM also offers application management services, infrastructure support and software as well as hardware! IBM is a leader in business process outsourcing with over 60,000 employees dedicated to its clients success through an integrated network of delivery centers worldwide. For more insight into the benefits of partnering with IBM Insurance Outsourcing Services, please contact: Ted Coia Randy Kelley Business Development 2000 Wade Hampton Boulevard Greenville, SC telephone: tcoia@us.ibm.com rkelley@us.ibm.com

6 Copyright IBM Corporation 2008 IBM Business Transformation Outsourcing Insurance Services Corporation 2000 Wade Hampton Boulevard Greenville, SC U.S.A. Produced in the United States of America All Rights Reserved IBM and the IBM logo are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries or both. Other company, product and service names may be trademarks or service marks of others. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates.