VENDÉGLÁTÓ- IDEGENFORGALMI ALAPISMERETEK ANGOL NYELVEN
|
|
- Gordon Wade
- 8 years ago
- Views:
Transcription
1 középszint 0811 ÉRETTSÉGI VIZSGA május 26. VENDÉGLÁTÓ- IDEGENFORGALMI ALAPISMERETEK ANGOL NYELVEN KÖZÉPSZINTŰ ÍRÁSBELI ÉRETTSÉGI VIZSGA JAVÍTÁSI-ÉRTÉKELÉSI ÚTMUTATÓ OKTATÁSI ÉS KULTURÁLIS MINISZTÉRIUM
2 Important information The total sum of the points of the written examination can only be a whole number. If the score of the written examination is not a whole number then the rules of mathematical rounding off must be applied (scores ending in.5 or higher shall be rounded upwards; all others shall be rounded downwards). írásbeli vizsga / május 26.
3 Test Questions Basics of Catering and Tourism 1. Define the following concepts. 3*2 = 6 points Inventory: A report showing the stock of materials and objects in numbers and according to their value. / A report concerning the assets of the enterprise, which shows in detail the quantity and value of the business organization s assets at a specific time. Last Minute: An offer made in the last minute that makes travelling somewhere cheaper. Catering: English term used to describe a specific branch of the hospitality industry, serving aircraft passengers and guests attending various special events with a wide variety of cold/hot dishes and beverages. One should not expect students to reproduce the answers above word-by-word. Answers should correspond to the correct answers in terms of their content. All correct answers deserve 2 points. If a partial definition is given, 1 point should be given. 2. Name two locations where it would be profitable to establish a fast-food restaurant. Briefly explain your answer. (1+1)+2 = 4 points Locations: 1) Cinemas 2) Schools 3) Railway stations 4) Near clubs and pubs 5) Shopping malls, shopping centres Explanation: Fast-food restaurants are usually visited by casual guests, who do not want to spend a lot of time on their meals during the day. That is why it is better to place these restaurants in locations where there are a lot of people and traffic is big. These restaurants are very popular with students/young people, so they should be placed in areas where there are many students/young people. The student only has to name two of the above for the 1 point each, and the explanation is worth 2 points. The answers have to correspond to the above only in terms of content and other logical answers may also be accepted. írásbeli vizsga / május 26.
4 3. Add the appropriate concepts, terms to the following definitions. 3*1 = 3 points A travel agency sells trips and services organized by other travel bureaus, or is engaged in mediating other trips. Storage is the safekeeping (storing) of goods and raw materials in a safe location, in an environment that will not cause changes in either the quality, or the quantity of the items. An attraction is a natural, social and economic aspect of our environment with invaluable significance which prompts tourists to visit the given place. Only the above answers and only one answer can be accepted. All correct answers are worth 1 point. 4. What business lines do the following types of businesses belong to? Write the correct letter on the dotted lines. 6*1 = 6 points 1 Catering facility serving hot meals 2 Other catering facilities x None of the above Inn Confectioner s shop......x... Canteen Café Disco......x... Grill bar......x... Only the above answers can be accepted. All correct answers are worth 1 point. 5. Based on the following sample business letter complete the list below with the five missing structural components, keeping the common rules of business letter writing in mind. 5*1 = 5 points Structural elements of a business letter: 1. Letterhead 2. Reference to type of mailing 3. Address 4. Reference 5. Date 6. Subject of the letter 7. Greeting 8. Text 9. Signature 10. Attachments All correct answers are worth 1 point. Ciceró Szálloda Kft Horváth Pál managing director Budapest Pap utca Subject: Price quotation Dear Mr. Managing Director, Gastro-trend Vendéglátó és Turisztikai Kft Sopron Napfény u. 1. Telephone: 36-99/ gastrotrend@axelero.hu With reference to the Yours sincerely, Zoltán Voleszák Managing Director April 3, 2007 írásbeli vizsga / május 26.
5 6. Which phases of catering production do the following activities belong to? 3*1 = 3 points a. Selection, cutting, breading,: preparation b. Baking, cooking: making of the dish c. Keeping ready, serving, decorating: finishing operations Only the above answers can be accepted. All correct answers are worth 1 point. 7. List the post management work performed by travel agencies. a) Report by the tour guide b) Accounting c) Ex post facto calculation 3*1 = 3 points All correct answers are worth 1 point, regardless of the order. Other solutions deemed correct by the correcting teacher may also be accepted. 8. List four characteristics of catering demand. a) Sensitive to income changes b) Flexible c) Seasonal d) Difficult to influence 4*1 = 4 points Also acceptable: Sensitive to price changes. Influenced by the social and political situation All correct answers are worth 1 point; maximum 4 points can be awarded. írásbeli vizsga / május 26.
6 Basics of Hotel Management 1. Connect the jobs listed to their corresponding task. Write the letters of the tasks on the dotted lines next to the job titles. 5*1 = 5 points b.) Hotel journal manager a.) Errands on- and off-site a.) Boy b.) Collection and organisation of data d.) Maid c.) Answers incoming calls c.) Telephone operator d.) Cleans the rooms e.) Valet e.) Greets guests who arrive by car All correct answers are worth 1 point. 2. Describe conference hotels briefly in 5 points. 5*1 = 5 points 1. Has an adequate amount of appropriately sized rooms that can be used for conferences, congresses and meetings and the necessary ancillary equipment. 2. Should be placed into an area that has the following characteristics: easy to access, quiet, has a large parking lot. 3. Guests daily spending is much higher than average. 4. Guests stay for relatively short periods. 5. Relaxation and entertainment of the guests should be ensured. Also acceptable: The rate of utilisation of conference hotels in the pre-, and post-seasons is higher than that of traditional hotels. Must have state-of-the-art equipment. Other solutions deemed correct by the correcting teacher may also be accepted. Each characteristic is worth 1 point, maximum of 5 points can be awarded for the question overall. 3. Briefly define the following terms and phrases. 4*2 = 8 points Transit hotel A hotel built for people in transit, next to railway stations and airports to cater for the needs of those who only interrupt their travels for one night. Sanitary block Areas in hotel rooms and common areas with access to water, bathing and a toilet. Safe A facility designated to safeguard items of value, which can be central (at the reception) or in the room (in the guest room). All Inclusive An amount that has to be paid in advance covering all services and meals. Each correct definition is worth 2 points. Partial definitions are worth 1 point. írásbeli vizsga / május 26.
7 4. Which of the following statements is the odd one out and why? Underline and explain your answer. 1+2 = 3 points Night Bar, Breakfast lounge, Chambermaid storage, Drink Bar, black scullery, private room Explanation: The chambermaid storage belongs to the accommodation (floor) activity, while the other ones belong to catering. Other logical explanations may also be accepted. Correct choice is worth 1 point, and subsequent correct explanation is worth another 2 points. 5. List six hotel types. 1. City hotel 2. Temporary hotel 3. Vacation hotel 4. Sports hotel 5. Spa resort hotel 6. Health resort hotel 6*1 = 6 points All correct answers are worth 1 point. Also acceptable: Fitness hotel Wellness hotel Castle hotel Conference hotel Casino hotel transit hotel (airport, railway station) Apartment hotel Low-grade hotel Motel Mobile hotel A maximum of 6 points can be awarded overall. 6. Write down the English equivalent of the following work areas. Szobafoglalás: Reservation 3*1 = 3 points Szállodai portás: Concierge Földszinti munkaterület: Front Office Besides the above, other correct descriptions can also be accepted. Each correct answer is worth 1 point. írásbeli vizsga / május 26.
8 7. What are the advantages a hotel can realize if it becomes a member of an international hotel chain? List three. 3*1 = 3 points 1. Recognized, established (known) brand name 2. Common advertising (marketing) activity 3. Working, tried method of operation Also acceptable: Uniform standards Will have an independent reservation system Will acquire new clientele Professional consulting Professional training, further training Less expensive, central procurement, Other solutions deemed correct by the correcting teacher may also be accepted; however, those listed above contain the gist of correct answers. All correct answers are worth 1 point. írásbeli vizsga / május 26.
9 Basics of Marketing 1. Decide which era of marketing is described. Write your answer on the dotted line. 1 point The marketing concepts of today s economic and social life is an experimenting, innovative, demand-regulating activity reconciling market and entrepreneurial interests that takes the harmony of social interests into account. Society-oriented era Only the above answer can be accepted and it is worth 1 point. 2. Decide whether the following statements are true or false. Underline the correct letter. 4*1 = 4 points T F T F T F T F In the case of the artificial route the wholesaler takes on a bi-fold role. It operates a retail network and sells goods to other retailers. The main purpose of communication policy is to inform and influence consumers and guests, and to convince them to use the product or service in question. Sales policy refers to the decisions made in connection with product planning, product range and brand policy. The role of the human factor in the service sector is particularly important. A friendly, polite and well-trained staff is an indispensable part of servicemarketing. Answers do not have to be explained. All correct answers are worth 1 point. 3. Define the following terms. Price The equivalent of products and services expressed in money. 4*2 = 8 points Direct marketing Form of retail activity without an actual shop and that of sales promotion. / A system of marketing which strives to initiate two-way communication, or contact as well as receiving feedback from the targeted person by using a certain advertising tool. Secondary information The totality of available data gathered for another purpose. / Secondary information can provide opportunities to get acquainted with the market and to explore the basic processes characteristic of the market. írásbeli vizsga / május 26.
10 Marketing mix The combination of marketing tools used in different situations, leading to optimal results are referred to as the marketing mix, by which the marketing objectives can be realized. Two points can be awarded per definition if the answers contain the essence of the definitions above. In the case of incomplete definitions partial points (1 point) can be awarded. Alternative terms are indicated in the answer, and all alternative terms are to be accepted as correct. 4. Group the following concepts according to the given criteria. 4*1 = 4 points Employee discounts, contact with business partners, dealing with customers, bulletin board Internal PR: Employee discounts, bulletin board External PR: Contact with business partners, dealing with customers All correct answers are worth 1 point. The concepts can be listed under one heading only, otherwise no points can be awarded. 5. List four factors that influence buying behaviour. 1. Age 2. Trends 3. Financial situation 4. Lifestyle 4*1 = 4 points All correct answers are worth 1 point. Also acceptable: Profession Income situation etc. A maximum of 4 points can be awarded in total for the exercise. írásbeli vizsga / május 26.
11 6. Define the concept of advertising and list four internal marketing tools, which you would use in a Category II restaurant. 2+4*1 = 6 points The concept of advertising The series of steps bridging the gap between supply and demand without a personal relationship that inform potential guests about the available supply and which aim to convince them that it has advantages for them. / Totality of information, convincing and reminding tools. Internal advertising tools 1. Menu 2. Drinks menu 3. Product range of the business 4. Tasting Two points can be awarded per definition, if the answers contain the gist of the definitions above. In the case of incomplete definitions, partial points (1 point) can be awarded. Alternative terms are indicated in the answer and all alternative terms are to be accepted as correct. Each correct internal advertising tool is worth 1 point. Also acceptable: Packaging Objects equipped with business logos Gift objects or other solutions deemed correct by the correcting teacher. 7. List three advantages and three disadvantages of interviewing (verbal questions). 6*1 = 6 points Advantages 1. Questions can be made more accurate and obvious 2. Quick 3. It can be used to engender relationships Disadvantages 1. The person asking the questions may influence the person who answers them 2. Persons questioned do not always answer truthfully 3. Expensive Besides the above, other solutions deemed correct by the correcting teacher may also be accepted, but the above list contains the gist of correct answers. Each characteristic is worth 1 point, but a maximum of 3 points can be awarded. írásbeli vizsga / május 26.
VENDÉGLÁTÓ- IDEGENFORGALMI ALAPISMERETEK ANGOL NYELVEN
Vendéglátó-idegenforgalmi alapismeretek angol nyelven középszint 1021 ÉRETTSÉGI VIZSGA 2011. május 13. VENDÉGLÁTÓ- IDEGENFORGALMI ALAPISMERETEK ANGOL NYELVEN KÖZÉPSZINTŰ ÍRÁSBELI ÉRETTSÉGI VIZSGA JAVÍTÁSI-ÉRTÉKELÉSI
More informationVENDÉGLÁTÓ- IDEGENFORGALMI ALAPISMERETEK ANGOL NYELVEN
emelt szint angol nyelven 0812 ÉRETTSÉGI VIZSGA 2010. október 18. VENDÉGLÁTÓ- IDEGENFORGALMI ALAPISMERETEK ANGOL NYELVEN EMELT SZINTŰ ÍRÁSBELI ÉRETTSÉGI VIZSGA JAVÍTÁSI-ÉRTÉKELÉSI ÚTMUTATÓ NEMZETI ERŐFORRÁS
More informationVENDÉGLÁTÁS- IDEGENFORGALOM ALAPISMERETEK ANGOL NYELVEN
ÉRETTSÉGI VIZSGA 2014. május 20. VENDÉGLÁTÁS- IDEGENFORGALOM ALAPISMERETEK ANGOL NYELVEN EMELT SZINTŰ ÍRÁSBELI VIZSGA 2014. május 20. 8:00 Az írásbeli vizsga időtartama: 180 perc Pótlapok száma Tisztázati
More informationKÖZGAZDASÁGI ALAPISMERETEK (ÜZLETI GAZDASÁGTAN) ANGOL NYELVEN
Közgazdasági alapismeretek középszint (üzleti gazdaságtan) angol nyelven 0921 ÉRETTSÉGI VIZSGA 2010. május 14. KÖZGAZDASÁGI ALAPISMERETEK (ÜZLETI GAZDASÁGTAN) ANGOL NYELVEN KÖZÉPSZINTŰ ÍRÁSBELI ÉRETTSÉGI
More informationKERESKEDELMI ÉS MARKETING ALAPISMERETEK ANGOL NYELVEN
Kereskedelmi és marketing alapismeretek angol nyelven középszint 1311 ÉRETTSÉGI VIZSGA 2014. május 20. KERESKEDELMI ÉS MARKETING ALAPISMERETEK ANGOL NYELVEN KÖZÉPSZINTŰ ÍRÁSBELI ÉRETTSÉGI VIZSGA JAVÍTÁSI-ÉRTÉKELÉSI
More informationVENDÉGLÁTÓ- IDEGENFORGALMI ALAPISMERETEK ANGOL NYELVEN
Vendéglátó-idegenforgalmi alapismeretek angol nyelven emelt szint 0921 ÉRETTSÉGI VIZSGA 2010.május 14. VENDÉGLÁTÓ- IDEGENFORGALMI ALAPISMERETEK ANGOL NYELVEN EMELT SZINTŰ ÍRÁSBELI ÉRETTSÉGI VIZSGA JAVÍTÁSI-ÉRTÉKELÉSI
More informationVENDÉGLÁTÁS- IDEGENFORGALOM ALAPISMERETEK ANGOL NYELVEN
Vendéglátás-idegenforgalom alapismeretek angol nyelven középszint 1421 ÉRETTSÉGI VIZSGA 2014. október 13. VENDÉGLÁTÁS- IDEGENFORGALOM ALAPISMERETEK ANGOL NYELVEN KÖZÉPSZINTŰ ÍRÁSBELI ÉRETTSÉGI VIZSGA JAVÍTÁSI-ÉRTÉKELÉSI
More informationKÖZGAZDASÁGI- MARKETING ALAPISMERETEK ANGOL NYELVEN
emelt szint angol nyelven 0801 ÉRETTSÉGI VIZSGA 2009. május 22. KÖZGAZDASÁGI- MARKETING ALAPISMERETEK ANGOL NYELVEN EMELT SZINTŰ ÍRÁSBELI ÉRETTSÉGI VIZSGA JAVÍTÁSI-ÉRTÉKELÉSI ÚTMUTATÓ OKTATÁSI ÉS KULTURÁLIS
More informationVENDÉGLÁTÁS- IDEGENFORGALOM ALAPISMERETEK ANGOL NYELVEN
ÉRETTSÉGI VIZSGA 2016. május 18. VENDÉGLÁTÁS- IDEGENFORGALOM ALAPISMERETEK ANGOL NYELVEN EMELT SZINTŰ ÍRÁSBELI VIZSGA 2016. május 18. 8:00 Az írásbeli vizsga időtartama: 180 perc Pótlapok száma Tisztázati
More informationKÖZGAZDASÁGI ALAPISMERETEK (ÜZLETI GAZDASÁGTAN) ANGOL NYELVEN
ÉRETTSÉGI VIZSGA 2011. május 13. KÖZGAZDASÁGI ALAPISMERETEK (ÜZLETI GAZDASÁGTAN) ANGOL NYELVEN KÖZÉPSZINTŰ ÍRÁSBELI VIZSGA 2011. május 13. 8:00 Az írásbeli vizsga időtartama: 180 perc Pótlapok száma Tisztázati
More informationUpdating the International Standard Classification of Occupations (ISCO) Draft ISCO-08 Group Definitions: Occupations in Tourism and Hospitality
International Labour Organization Organisation internationale du Travail Organización Internacional del Trabajo Updating the International Standard Classification of Occupations (ISCO) Draft ISCO-08 Group
More informationVENDÉGLÁTÁS- IDEGENFORGALOM ALAPISMERETEK ANGOL NYELVEN
Vendéglátás-idegenforgalom alapismeretek angol nyelven középszint 1311 ÉRETTSÉGI VIZSGA 2014. május 20. VENDÉGLÁTÁS- IDEGENFORGALOM ALAPISMERETEK ANGOL NYELVEN KÖZÉPSZINTŰ ÍRÁSBELI ÉRETTSÉGI VIZSGA JAVÍTÁSI-ÉRTÉKELÉSI
More informationTYPES OF ACCOMMODATION
TYPES OF ACCOMMODATION a) A hotel www.bellavistalignano.it/img/sl/hotel/hotel-b. A hotel is an establishment providing paid accommodation. Hotels used to offer basic accommodation in the past, but nowadays
More informationUTAZÁS ÉS TURIZMUS ANGOL NYELVEN KÖZÉPSZINTŰ GYAKORLATI ÉRETTSÉGI VIZSGA
Utazás és turizmus angol nyelven középszint gyakorlati vizsga 1211 ÉRETTSÉGI VIZSGA UTAZÁS ÉS TURIZMUS ANGOL NYELVEN KÖZÉPSZINTŰ GYAKORLATI ÉRETTSÉGI VIZSGA JAVÍTÁSI-ÉRTÉKELÉSI ÚTMUTATÓ NEMZETI ERŐFORRÁS
More informationKÖZGAZDASÁGI ALAPISMERETEK (ÜZLETI GAZDASÁGTAN) ANGOL NYELVEN
Név:... osztály:... ÉRETTSÉGI VIZSGA 2012. május 25. KÖZGAZDASÁGI ALAPISMERETEK (ÜZLETI GAZDASÁGTAN) ANGOL NYELVEN KÖZÉPSZINTŰ ÍRÁSBELI VIZSGA 2012. május 25. 8:00 Az írásbeli vizsga időtartama: 180 perc
More informationÉRETTSÉGI VIZSGA 2007. május 25.
ÉRETTSÉGI VIZSGA 2007. május 25. KÖZGAZDASÁGI ALAPISMERETEK (ELMÉLETI GAZDASÁGTAN) ANGOL NYELVEN THE BASICS OF ECONOMICS (THEORETICAL ECONOMICS) 2007. május 25. 8:00 EMELT SZINTŰ ÍRÁSBELI VIZSGA ADVANCED
More informationKERESKEDELMI ÉS MARKETING ALAPISMERETEK ANGOL NYELVEN
ÉRETTSÉGI VIZSGA 2015. május 19. KERESKEDELMI ÉS MARKETING ALAPISMERETEK ANGOL NYELVEN KÖZÉPSZINTŰ ÍRÁSBELI VIZSGA 2015. május 19. 8:00 Az írásbeli vizsga időtartama: 180 perc Pótlapok száma Tisztázati
More informationTourist Destination Questionnaire
Tourist Destination Questionnaire Dear Sir or Madam! Good morning/afternoon and welcome to our tourist destination. We are pleased that you decided to stay here. If you have spent at least one night at
More informationINFORMATIKAI ALAPISMERETEK ANGOL NYELVEN
Informatikai alapismeretek angol nyelven középszint 1511 ÉRETTSÉGI VIZSGA 2015. május 19. INFORMATIKAI ALAPISMERETEK ANGOL NYELVEN KÖZÉPSZINTŰ ÍRÁSBELI ÉRETTSÉGI VIZSGA JAVÍTÁSI-ÉRTÉKELÉSI ÚTMUTATÓ EMBERI
More informationCANTERBURY LANGUAGE ACADEMY. English IN AUSTRALIA STUDY WWW.CLA-SYDNEY.COM
CANTERBURY LANGUAGE ACADEMY STUDY English IN AUSTRALIA WWW.CLA-SYDNEY.COM WELCOME TO CANTERBUR LANGUAGE Canterbury Language Academy (CLA) is a dynamic and growing English language institution which is
More informationB312 Hospitality and Tourism Management. Module Synopsis
B312 Hospitality and Tourism Management Module Synopsis According to United Nation World Tourism Organization (UNWTO) report, Tourism Highlights (2008), tourism has been experiencing positive growth over
More informationHotel Training Programme
Hotel Training Programme Santosh Koripella 300 Hotel Related Downloads (Checklists, Formats, Programmes, Software, Tools, Forms, Training Presentations, Calculation sheets and many more) A Complete Resource
More informationTOURISM, CATERING AND DOMESTIC SERVICES
TOURISM, CATERING AND DOMESTIC SERVICES Qualifications in Tourism, catering and domestic services Qualifications in tourism, catering and domestic services (vocational qualifications, further qualifications
More informationAvailable Vacancies April 15, 2016. 631 - Reception. Spanish (Intermediate), English (Advanced), German and Italian
631 - Reception Location: Lanzarote, Languages: Spanish (Intermediate), English (Advanced), German and Italian Fields: Hospitality, Reception and Tourism Extra benefits: Salary of 300-400. Includes accommodation.
More informationKÖZGAZDASÁGI ALAPISMERETEK (ELMÉLETI GAZDASÁGTAN) ANGOL NYELVEN
ÉRETTSÉGI VIZSGA 2010. május 14. KÖZGAZDASÁGI ALAPISMERETEK (ELMÉLETI GAZDASÁGTAN) ANGOL NYELVEN EMELT SZINTŰ ÍRÁSBELI VIZSGA 2010. május 14. 8:00 Az írásbeli vizsga időtartama: 180 perc Pótlapok száma
More informationHospitality manager apprenticeship standard
Hospitality s work across a huge variety of organisations including bars, restaurants, cafés, conference centres, banqueting venues, hotels and contract caterers. These s generally specialise in a particular
More informationTalking about Hotels and Restaurants
Unit 1 Talking about Hotels and Restaurants In this unit, you will: practice talking about hotels, restaurants, and vacation spots describe the features of hotels and vacation spots discuss hotel amenities,
More informationYOUR KEY TO A SMARTER LIFESTYLE
I MEMBERSHIP YOUR KEY TO A SMARTER LIFESTYLE You lead a busy life. Between work, family life, and leisure, every moment of your day is accounted for, but no matter how well you organize your time, there
More informationSIT40307 Certificate IV in Hospitality
SIT40307 Certificate IV in Hospitality Revision Number: 1 SIT40307 Certificate IV in Hospitality Modification History Not applicable. Description This qualification provides the skills and knowledge for
More informationSIT30707 Certificate III in Hospitality
SIT30707 Certificate III in Hospitality Revision Number: 1 SIT30707 Certificate III in Hospitality Modification History Not applicable. Description This qualification provides the skills and knowledge
More informationJDD#: 49586 Job Title: Retail Sales Associate / Host Host Company: Placement Director:
JDD#: 49586 Job Title: Retail Sales Associate / Host Host Company: Hard Rock Cafe- Hollywood FL Season: Summer 2010 Position Type: Front of the House Placement Director: Carmen Thomas Job JDD#: 49586 Minimum
More informationPACKAGES WITH ACCOMMODATION IN ART CITIES AND TOWNS ALL TICKETS SOLD OUT ASK FOR AVAILABILITY & BOOK IMMEDIATELY: 1. CREATE YOUR OWN PACKAGE
CONCERT OF ANDREA BOCELLI AT TEATRO DEL SILENZIO Sunday 20 th July 2014 Lajatico, Tuscany PACKAGES WITH ACCOMMODATION IN ART CITIES AND TOWNS ALL TICKETS SOLD OUT ASK FOR AVAILABILITY & BOOK IMMEDIATELY:
More informationCITY OF LAGO VISTA LAGO VISTA GOLF COURSE RESTAURANT OPERATIONS REQUEST FOR PROPOSAL FOR
CITY OF LAGO VISTA REQUEST FOR PROPOSAL FOR LAGO VISTA GOLF COURSE RESTAURANT OPERATIONS January 12, 2016 January 12, 2016 Dear Vendor: The City of Lago Vista, Texas invites you to submit a proposal to
More informationPRICING YOUR TOURISM BUSINESS A PRACTICAL STEP BY STEP GUIDE TO HELP YOU COMPLETE THE TOURISM BOOST ONLINE PRICING TOOLS
PRICING YOUR TOURISM BUSINESS A PRACTICAL STEP BY STEP GUIDE TO HELP YOU COMPLETE THE TOURISM BOOST ONLINE PRICING TOOLS INTRODUCTION It is very important to price your tourism business correctly. Basing
More informationACCOMMODATION SUGGESTION TIARA PARK ATLANTIC HOTEL * * * * *
TIARA PARK ATLANTIC HOTEL * * * * * The Tiara Park Atlantic Porto has 232 rooms divided into 6 categories: deluxe room, executive room, deluxe suite, junior suite, diplomatic suite and presidential suite.
More informationSituated in the picturesque County Durham area this hotel provides the highest quality food and service.
Situated in the picturesque County Durham area this hotel provides the highest quality food and service. As a privately owned four star hotel Ramside Hall Hotel is awarded for its excellent food and atmosphere.
More informationSHEFFIELD HALLAM UNIVERSITY STAFF EXPENSES POLICY MARCH 2015
SHEFFIELD HALLAM UNIVERSITY STAFF EXPENSES POLICY MARCH 2015 Owner: Louise Walsh Version number: 1.1 Last revised date: 16.11.15 (Minor changes) Next revised date: 01.03.16 Contents 1 Introduction... 4
More informationALL ABOUT TOURISM MEDIA PACK
ALL ABOUT TOURISM MEDIA PACK We provide marketing services to all businesses and the Leisure and Tourism sector. Connecting business to business and to millions of visitors, tourists and general public
More information9395 TRAVEL AND TOURISM
CAMBRIDGE INTERNATIONAL EXAMINATIONS GCE Advanced Subsidiary Level and GCE Advanced Level MARK SCHEME for the May/June 2013 series 9395 TRAVEL AND TOURISM 9395/32 Paper 3 (International Business & Leisure
More informationKERESKEDELMI ÉS MARKETING ALAPISMERETEK ANGOL NYELVEN
Kereskedelmi és marketing alapismeretek angol nyelven középszint 1212 ÉRETTSÉGI VIZSGA 2012. május 25. KERESKEDELMI ÉS MARKETING ALAPISMERETEK ANGOL NYELVEN KÖZÉPSZINTŰ ÍRÁSBELI ÉRETTSÉGI VIZSGA JAVÍTÁSI-ÉRTÉKELÉSI
More informationIllinois Department of Revenue Regulations TITLE 86: REVENUE CHAPTER I: DEPARTMENT OF REVENUE PART 130 RETAILERS' OCCUPATION TAX
Illinois Department of Revenue Regulations Title 86 Part 130 Section 130.2145 Vendors of Meals Section 130.2145 Vendors of Meals TITLE 86: REVENUE CHAPTER I: DEPARTMENT OF REVENUE PART 130 RETAILERS' OCCUPATION
More informationAPPROVED EDEXCEL BTEC CENTRE
GET A REALLY DEMANDED PROFESSION! The tourism and hospitality industry is a rising star of the world economy. It is estimated that in 2020 it will employ every 11th person on the planet! After studying
More informationTerms and condition of sales in Hotel Regnum Residence.
Terms and condition of sales in Hotel Regnum Residence. Hotel Regnum Kft is a Hungarian company situated on Ganz Utca 8, 1027 Budapest. The company s main task is running Hotel Regnum Residence, situated
More informationLECTURE - 3 RESOURCE AND WORKFORCE SCHEDULING IN SERVICES
LECTURE - 3 RESOURCE AND WORKFORCE SCHEDULING IN SERVICES Learning objective To explain various work shift scheduling methods for service sector. 8.9 Workforce Management Workforce management deals in
More informationSummer Promotion: Book before 30 Sep 2013 to enjoy the following offers! **Terms & conditions apply. Adult 24,450 26,560 30,780 35,000 33,420
Club Med La Plantation d'albion Villa, Mauritius - By Air Mauritius 7-Days 5-Nights Air Package - Tue/Mon, Sat/Fri Master Bedroom Secondary Bedroom Discounted Prices as follows: 2 / 3 / 4-Bedroom Seaview
More informationSample Company Expense Policy. SUBJECT: (Company Name) Business Travel and Expenses Policy
Sample Company Expense Policy SUBJECT: (Company Name) Business Travel and Expenses Policy PURPOSE The purpose of this document is to establish basic policy procedures for authorization and approval for
More informationHyatt Regency San Francisco Airport-Burlingame 1333 Bayshore Highway Burlingame, California 94010
Winner - 2012 TripAdvisor Certificate of Excellence: Guests have named us as one of the Top Rated hotels in the entire region. Hyatt Regency San Francisco Airport-Burlingame 1333 Bayshore Highway Burlingame,
More informationENGLISH FOR TOURISM INDUSTRY. Hotel Vocabulary. two hotel rooms with a door in the centre. local facilities such as stores and restaurants
ENGLISH FOR TOURISM INDUSTRY Hotel Vocabulary Word part of speech Meaning Example sentence oining rooms amenities attractions baggage Bed and Breakfast bellboy book verb booked brochures check-in verb
More informationHAMPSTEAD NORREYS COMMUNITY SHOP Coffee Shop Proposal 2014
HAMPSTEAD NORREYS COMMUNITY SHOP Coffee Shop Proposal 2014 HNCS current refreshment facilities do not meet customer demand or current customer refreshment purchase trends. Market Research (Allegra 2012)
More informationLesson 1 INTRODUCTION: SCOPE & NATURE OF HOTEL MANAGEMENT. Aim Explain the range of hotels in operation and their management policies.
Lesson 1 INTRODUCTION: SCOPE & NATURE OF HOTEL MANAGEMENT Aim Explain the range of hotels in operation and their management policies. For a successful career in the Hotel Management industry, you must:
More informationTOURISM IN THE CAPITAL CITY OF WARSAW IN 2015
STATISTICAL OFFICE IN WARSAW 1 Sierpnia 21, 02-134 Warsaw Brief information Prepared on 24.05.2016 r. Contact: e-mail: sekretariatuswaw@stat.gov.pl tel. 22 464 23 15, 22 464 23 12 fax 22 846 76 67 http://warszawa.stat.gov.pl
More informationSome aspects to be considered in the realization of a successful event are as follows:
Event Planning Planning and Conducting Dinners It is an indisputable fact that the degree of success of a bailliage is directly related to the quality of its dinners and other sponsored Chaîne events.
More informationWelcome to a lifetime of Free Vacations and to Business Opportunities.
Welcome to a lifetime of Free Vacations and to Business Opportunities. On behalf of Club Solaris I am so proud to present to our much loved members the enhancement of the Solaris Gratitude Rewards Program
More informationThe Vacation of a Lifetime
1.15.6 The Vacation of a Lifetime Grade Level 10-12 Take Charge of Your Finances Materials provided by: Deani Goyette, Forsyth High School, Forsyth, Montana Time to complete: 180 minutes (dependent upon
More informationGlossary of Hospitality/Tourism Terms
Glossary of Hospitality/Tourism Terms ABA - American Bus Association; comprised of bus companies, operators and owners Attendance Building - Marketing and promotional programs designed to increase attendance
More informationwww.gibside-hotel.co.uk 0191 488 9292 The Gibside Hotel Front Street, Whickham Newcastle Upon Tyne. NE16 4JG
www.gibside-hotel.co.uk 0191 488 9292 The Gibside Hotel Front Street, Whickham Newcastle Upon Tyne. NE16 4JG About us The Gibside Hotel is just 5 minutes from the A1M, situated in the centre of Whickham
More informationExpense Policy. and. Guidelines
Expense Policy and Guidelines Approved may 2011 HSRFH - Expense Policy and Guidelines Table of Contents Principles and Scope... 4 Definitions... 4 1.0 PERSONAL BUSINESS EXPENSES... 6 1.1 EXPENSE REIMBURSEMENT...
More informationPolicy Title Expense Reimbursement: Travel, Meals, Hospitality and Other Expenses Policy Type Organizational
Policy Title Expense Reimbursement: Travel, Meals, Hospitality and Other Expenses Policy Type Organizational Division Corporate Services Department Finance Topic Expense Reimbursement Approved By Senior
More informationPrivate Jet Charter. 23 Years in Private Aviation
Private Jet Charter 23 Years in Private Aviation Private Jet Charter One of the largest independent Aviation Consultants in the world, with multi-lingual staff Solid dependable company, in business for
More informationGFC CODE GLOBAL FOODSERVICE CLASSIFICATION
GFC CODE GLOBAL FOODSERVICE CLASSIFICATION GFC CODE [EN] MARKET SEGMENT Detailed Market Segment 1000 NON COMMERCIAL / SOCIAL FOODSERVICE 1100 BUSINESS & INDUSTRY (B&I) 1110 Companies 1111 Professional
More informationTHE ECONOMIC IMPACT OF BICYCLING IN COLORADO. Summary of Findings
THE ECONOMIC IMPACT OF BICYCLING IN COLORADO Summary of Findings Total economic benefit from bicycling in Colorado is over $1 billion annually Manufacturing Total annual revenue $763 million 513 FTEs -
More information1. What do they do? Write the sentences from the box into the correct columns.
Present simple positive 1. What do they do? Write the sentences from the box into the correct columns. He wears a uniform. She works in a clothes shop. He gets up very early and goes to the market. She
More informationExamples of assignments
Master s Degree Examples of assignments & Innovative Project Sales & Purchasing 2014-2015 Marketing Communication & Digital Media International Business Customer & Catering Services Retail, Sales Project
More informationCONTENTS. Welcome to the inaugural Premier Inn Business Travel Report 2015, highlighting the latest business travel trends across the UK.
BUSINESS TRAVEL REPORT 2015 CONTENTS Welcome to the inaugural Premier Inn Business Travel Report 2015, highlighting the latest business travel trends across the UK. Introduction 1 Welcome 2 Business Travel
More informationWHY CONVENTA FIVE MAIN REASONS TO CO-OPERATE 94% EXHIBITORS AND PARTNERS RETURN TO CONVENTA EVERY YEAR! - 2 -
WHY CONVENTA In six years Conventa has achieved remarkable results and has become synonymous with top-organized event committed to producing concrete results: 1,437 HOSTED BUYERS FROM 40 COUNTRIES 753
More informationOnline Distribution 101
Topic Online Distribution Tutorial 38 Online Distribution 101 Getting a handle on tourism distribution, commissions and channel managers can be a bit daunting, but once you read this tutorial it will become
More informationSCHOOL OF TOURISM AND HOSPITALITY MANAGEMENT EASTERN MEDITERRANEAN UNIVERSITY
SCHOOL OF TOURISM AND HOSPITALITY MANAGEMENT EASTERN MEDITERRANEAN UNIVERSITY ASSOCIATES DEGREE IN TOURISM AND HOSPITALITY MANAGEMENT COURSE DESCRIPTION 1. THRM111 Introduction to Tourism Industry This
More informationMinneapolis Special Local Taxes
www.revenue.state.mn.us Minneapolis Special Local Taxes 164M Sales Tax Fact Sheet What s New in 2015 We added the US Bank Stadium taxing information. This is a supplement to Fact Sheet 164, Local Sales
More informationA Brief Guide to Being a Wine Rep
A Brief Guide to Being a Wine Rep By The Wine Rep An outsiders view of a wine representative is often one of a free soul, not tied down to an office, free wine on tap, long lunches, golf days and endless
More informationA MARK OF DISTINCTION THE FINEST IN SWISS HOSPITALITY RESPECTED THROUGHOUT THE WORLD
A MARK OF DISTINCTION THE FINEST IN SWISS HOSPITALITY RESPECTED THROUGHOUT THE WORLD CULTURE, NIGHTLIFE, BUSINESS OR SHOPPING THE BEAUTIFUL CITY OF ZURICH Switzerland is synonymous with quality, reliability
More informationEconomic Impact Report 2014
Economic Impact Report 2014 Prepared by: Scott Minto, Director San Diego State University Sports MBA Program Executive Summary Total Participants 10,918 Total Finishers 10,229 Total Economic Impact $8,125,417
More informationAdvanced Hospitality Management updated 8-1-14
Indiana Department of Education Academic Course Framework ADVANCED HOSPITALITY MANAGEMENT Advanced Hospitality Management prepares students for employment in the hospitality industry. It provides the foundations
More informationWeek 3 - Hotels and Hotel Organisation
Activity: Week 3 - Hotels and Hotel Organisation Learner: Andries Lethole (letholea@yahoo.com) Tutor: Marlene Knoetze Signup Date: 2011-02-14 Due Date: 2011-02-18 Worksheet Score: 77 / 82 [1%] Week 3 -
More informationMOBILE MARKETING. A guide to how you can market your business to mobile phone users. 2 April 2012 Version 1.0
MOBILE MARKETING A guide to how you can market your business to mobile phone users 2 April 2012 Version 1.0 Contents Contents 2 Introduction 3 Skill Level 3 Terminology 3 Video Tutorials 4 What is Mobile
More informationINFORMATIKA ANGOL NYELVEN
ÉRETTSÉGI VIZSGA 2010. május 31. INFORMATIKA ANGOL NYELVEN KÖZÉPSZINTŰ GYAKORLATI VIZSGA 2010. május 31. 8:00 A gyakorlati vizsga időtartama: 180 perc Beadott dokumentumok Piszkozati pótlapok száma Beadott
More information7096 TRAVEL AND TOURISM
CAMBRIDGE INTERNATIONAL EXAMINATIONS Cambridge Ordinary Level MARK SCHEME for the October/November 2014 series 7096 TRAVEL AND TOURISM 7096/23 Paper 2 (Alternative to Coursework), maximum raw mark 100
More informationSPONSORSHIP BROCHURE BC S EVERYTHING HOSPITALITY EXPO NOVEMBER 3 & 4, 2014 VANCOUVER CONVENTION CENTRE WEST HALL C VANCOUVER, BC
SPONSORSHIP BROCHURE BC S EVERYTHING HOSPITALITY EXPO NOVEMBER 3 & 4, 2014 VANCOUVER CONVENTION CENTRE WEST HALL C VANCOUVER, BC WHY SPONSOR? CONNECT will bring together thousands of restaurant, bar, nightclub,
More informationTIM ANKER Commercial Properties (435) 575 5630 tanker@comre.com
, UTAH OFFICE & RETAIL SPACE FOR LEASE 374,000 sf approved mixed-use PHASE I: 34,000 SF OFFICE WITH 1,800 SF DELI FILM STUDIOS TM PROPERTY FEATURES ENTERTAINMENT DEAL MAKING CENTER Park City Film Studios
More informationPaid 300 Hospitality internship in a Resort in Lanzarote, Canary Island (Accommodation + meals provided)
Paid 300 Hospitality internship in a Resort in Lanzarote, Canary Island (Accommodation + meals provided) Our colleague is a high quality Hotel Resort in Lanzarote, in the Canary Island, Spain. It has been
More informationPractical arrangements for admissions candidates in King s
Practical arrangements for admissions candidates in King s Please read this document to the end. It would be worth also re-reading it just before you travel to Cambridge to remind yourself and because
More informationGOVERNANCE POLICY. Expense Guidelines Policy and Procedure
GOVERNANCE POLICY POLICY TITLE: Expense Policy and Procedure Section Governance Category Financial Services Number 3421-V1 Expense Guidelines Policy and Procedure Guiding Principles: Staff will be reimbursed
More informationHow to Hold Great Fundraising Events A Step by Step Guide. By Joe Garecht
How to Hold Great Fundraising Events A Step by Step Guide By Joe Garecht 2010 by Joe Garecht. All rights reserved. This e-book is protected by U.S. and international copyright law. You may not sell or
More informationWentworth Inn Housekeeper / Maintenance and basic food prep. Jackson, NH
Wentworth Inn Housekeeper / Maintenance and basic food prep. Jackson, NH Company Biography The Wentworth Hotel was built in 1869 and is located in the beautiful New England Village of Jackson. The hotel
More informationAccommodation & Travel Services Manual
Accommodation & Travel Services Manual 7 th Turkmenistan Gas Congress 2016 19 th -20 th May 2016 Berkarar Hotel, Turkmenbashi, Avaza Travel Department Contact person: Yuliya Shelepova Tel: + [44] (0) 207
More informationAGENT BOOKING User Guide
AGENT BOOKING User Guide Content WELCOME TO FJORD TOURS AGENT BOOKING SYSTEM 3 GETTING HELP 3 REGISTRATION 3 FJORD TOURS HOME PAGE FOR AGENTS 4 PRODUCT RANGE 5 LOGGING IN 6 BOOKING 7 CHOOSE TOUR 10 REVIEW
More informationHOSPITALITY & EVENT PLANNING PROJECT
HOSPITALITY & EVENT PLANNING PROJECT 1 Project Description You will plan an event of your choice from start to finish as if you were the event planner. You will create a visual of your event by creating
More informationBIOLÓGIA ANGOL NYELVEN
Biológia angol nyelven középszint 1512 ÉRETTSÉGI VIZSGA 2015. május 13. BIOLÓGIA ANGOL NYELVEN KÖZÉPSZINTŰ ÍRÁSBELI ÉRETTSÉGI VIZSGA JAVÍTÁSI-ÉRTÉKELÉSI ÚTMUTATÓ EMBERI ERŐFORRÁSOK MINISZTÉRIUMA Instructions
More informationHigher National Unit Specification. General information for centres. Unit code: DJ9P 35
Higher National Unit Specification General information for centres Unit title: Tour Operations Unit code: DJ9P 35 Unit purpose: This unit is designed to enable candidates to develop an in-depth knowledge
More informationACCOUNTING APPLICATIONS SERIES EVENT PARTICIPANT INSTRUCTIONS
CAREER CLUSTER Finance CAREER PATHWAY Accounting INSTRUCTIONAL AREA Financial Analysis ACT-15 ACCOUNTING APPLICATIONS SERIES EVENT PARTICIPANT INSTRUCTIONS PROCEDURES 1. The event will be presented to
More informationRESTAURANT AND FOOD SERVICE MANAGEMENT SERIES EVENT PARTICIPANT INSTRUCTIONS
CAREER CLUSTER Hospitality and Tourism RFSM-15 CAREER PATHWAY Restaurant and Food and Beverage Services INSTRUCTIONAL AREA Selling RESTAURANT AND FOOD SERVICE MANAGEMENT SERIES EVENT PARTICIPANT INSTRUCTIONS
More informationUK hiking tourism. CH - Visitnorway.com
UK hiking tourism CH - Visitnorway.com Contents 1. Executive Summary 3 2. Introduction 4 3. Research on the Internet: Phase 1 5 3.01: Tour operators: 5 3.02: Websites/forums: 5 3.03: Hiking/Outdoor magazines
More informationHow To Open A Successful Restaurant Business
How To Open A Successful Restaurant Business Short course - Monday 16th and Tuesday 17th November Running a business There are many reasons why restaurants fail, as entrepreneurs can t always foresee the
More informationTestimonials and Case Studies
Testimonials and Case Studies Tailormade Conference Management has been operating since September 2002. The main services that are offered are: VENUE SELECTION - FREE Venue finding service according to
More informationWELCOME TO WORLD TRADE
WELCOME TO WORLD TRADE Welcome to World Trade Center Ballerup Washington and Beijing have their centres and now the first World Trade Center in Denmark has opened. As a tenant at a World Trade Center
More informationHOSPITALITY SERVICES TEAM DECISION MAKING EVENT PARTICIPANT INSTRUCTIONS
CAREER CLUSTER Hospitality and Tourism INSTRUCTIONAL AREA Promotion HTDM-15 HOSPITALITY SERVICES TEAM DECISION MAKING EVENT PARTICIPANT INSTRUCTIONS The event will be presented to you through your reading
More informationSpa Success Tips to Enhance Every Aspect of Your Customer Experience
50 Spa Success Tips to Enhance Every Aspect of Your Customer Experience Reward your customers with loyalty points based on actions like purchases of products or services. Track customers activities and
More informationPOST HOLDINGS, INC. VENDOR EXPENSE POLICY (Updated 7/28/2015) Section 1 Expense Reimbursements
POST HOLDINGS, INC. VENDOR EXPENSE POLICY (Updated 7/28/2015) Section 1 Expense Reimbursements 1.1 - General This policy provides guidelines to be followed by all vendors of Post Holdings, Inc. and its
More informationHospitality and Tourism 2016 PROGRAMMES
Hospitality and Tourism 2016 PROGRAMMES Taste life. Right here Passion, service and flavour. These are some of the key ingredients we bring together in our School of Hospitality. Cookery. Patisserie.
More informationNORTH CAROLINA ALCOHOLIC BEVERAGE CONTROL COMMISSION Location: 400 EAST TRYON ROAD RALEIGH NC 27610 (919) 779-0700 abc.nc.gov
I. INSTRUCTIONS NORTH CAROLINA ALCOHOLIC BEVERAGE CONTROL COMMISSION Location: 400 EAST TRYON ROAD RALEIGH NC 27610 (919) 779-0700 abc.nc.gov MAIL TO ADDRESS ON BACK OF FORM HOW TO APPLY FOR AN ABC RETAIL
More informationHospitality Management-Lodging
Measuring What Matters in Job Ready Assessment Blueprint Hospitality Management-Lodging Test Code: 3080 / Version: 01 Copyright 2012 General Assessment Information Hospitality Management-Lodging Blueprint
More information