Business Services. Product and Pricing Guide. Effective March 23, 2015

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1 Business Services Product and Pricing Guide Effective March 23, 205 Please note: The pricing in this guide applies only to BB&T accounts converting from itibank branches in Texas. For pricing of new accounts, please visit your BB&T financial center. BANKING INSURANE INVESTMENTS 48558_V2.indd

2 Table of ontents Account Name hange hart... hecking Solutions Business hecking Standard Benefits... 2 Other Products Offered... 2 Business Value 200 hecking... 2 Business Value 500 hecking... 2 Business Analyzed hecking... 3 Public Fund Analyzed hecking... 3 Business Interest hecking... 4 Public Special Money Rate hecking... 4 ommercial Interest hecking... 4 IOLTA hecking... 5 Savings Solutions Money Market Deposit Standard Benefits... 5 Business Money Rate Savings... 5 Public Fund Money Rate Savings... 5 ertificates of Deposit (Business and Public Fund)... 6 Borrowing Solutions BB&T Business Loans... 6 redit ards... 6 Additional Solutions at BB&T BB&T Business Debit ard... 7 BB&T ATMs... 7 BB&T Small Business Online and Online Bill Payment... 7 BB&T Alerts... 8 BB&T Mobile Banking... 8 BB&T Phone Important Information BB&T Overdrafts... 8 BB&T Overdraft Review... 8 Overdraft Protection... 8 Payment of Items... 9 Funds Availability... 9 Monthly Statements... 9 Online Statements... 9 Accessing Account History... 9 hecks... 9 FDI Insurance... 9 Other Services ash Management Services... 0 BB&T Safe Deposit Box... 0 Direct Deposit/Automatic Drafts... 0 Wire Transfers... 0 Image Statements... 0 Fee Schedule _V2.indd 2

3 Account Name hange hart Your new BB&T account name has been determined based on the specific terms and conditions of your itibank account. If you have any questions, please visit your nearest financial center. Our representative will explain specific BB&T products and discuss options that may be better suited to you. hecking and Savings Accounts itibank Account: New BB&T Account: itibusiness Streamlined hecking itibusiness Preferred Banking Healthcare Package Legal Package Accounting Package Manufacturers/Wholesalers Package itibusiness Flexible hecking itibusiness Preferred Banking Healthcare Package Legal Package Accounting Package Manufacturers/Wholesalers Package itibusiness hecking itiescrow ontrol hecking Escrow lient hecking SDA ontrol hecking Tenant hecking Deposit Administrator ontrol DDA Deposit Administrator Account lient hecking itibusiness Preferred Banking Healthcare Package Legal Package Public Funds hecking itibusiness Interest hecking Healthcare Package Legal Package Public Funds Interest hecking Public Funds hecking Public Funds Money Market Puerto Rico Sweep Nassau Sweep IOLTA hecking IOLTA itiescrow IOLTA ontrol hecking itibusiness IMMA itibusiness Savings Escrow lient IMMA Deposit Admin lient IMMA Healthcare Package Public Funds Money Market Public Fund Savings ourt Ordered Money Market Business Value 200 hecking Business Value 500 hecking Business Analyzed hecking Public Fund Analyzed hecking Business Interest hecking Public Special Money Rate hecking ommercial Interest hecking IOLTA hecking Business Money Rate Savings Public Fund Money Rate Savings Account Name hange hart Other Accounts itibank Account: New BB&T Account: ertificate of Deposit Public Fund ertificate of Deposit ommercial Loan Safe Deposit Box Internet Banking ertificate of Deposit Public Fund ertificate of Deposit BB&T Loan BB&T Safe Deposit Box BB&T Small Business Online 48558_V2.indd 3

4 hecking Solutions BB&T offers checking accounts for businesses, community organizations, public entities and nonprofit organizations. Your BB&T Relationship Manager at your local financial center can discuss your business checking needs and help you identify the solution that s best for you and your business. Please visit BBT.com for a complete listing of all BB&T checking and money market accounts. Business hecking Standard Benefits n BB&T Small Business Online with unlimited Bill Payment n BB&T Business Debit ard n Mobile banking with account alerts n Overdraft protection options available 2 n An optional monthly Account Analysis statement showing your checking, money market deposits and cash management services in one convenient statement, separate from your monthly Deposit statement Fees from your mobile or data carrier may apply. 2 BB&T offers a variety of accounts and credit options that can be linked to your checking account to provide overdraft protection. Some products may be subject to credit approval. hecking Solutions Other Products Offered n No annual fee BB&T Visa Business redit ard with BB&T Business Rewards 2 n Next-business-day funding to your BB&T business checking account with Visa, Masterard and Discover credit and debit card processing 3 through BB&T Merchant Services Subject to credit approval and business type. Member FDI. 2 BB&T Business Rewards is available only to BB&T Visa Business redit ard clients with an aggregate company credit line of less than $00, BB&T Merchant Services are subject to business type and credit approval. Business Value 200 hecking Business Value 200 hecking is a cost-effective account that is ideal for sole proprietorships, start-ups, and small businesses with minimal checking activity each month. In addition to our standard benefits (see above), Business Value 200 hecking offers you these features: n 200 free combined items per month n Up to $0,000 cash processing per month free n Waived maintenance fee Bright Banking personal account for one business client 7 n Discount on first order of checks Business Value 200 hecking Pricing Information: n Monthly maintenance fee... $0.00 n For each combined item over 200 per month... $0.50 n Fee for cash deposited in excess of $0,000 per month... $2.0 per $,000 Avoid the $0.00 monthly maintenance fee with any of the following: n $,500 average monthly balance OR n $6,000 combined average monthly balances in checking accounts (business/public fund/personal 2 ), Money Rate Savings accounts (business/public fund/personal 2 ), Business Investor s Deposit Accounts and/or outstanding balances on both business and/or personal loans 3, lines of credit 4 and credit cards 5 OR n A qualifying transaction from a BB&T Merchant Services account 6 ombined items represent checks paid, debit and credit memos, deposit tickets, checks deposited, online bill payments, electronic debits and credits (including debit card transactions). 2 Personal accounts of business owners only. 3 Personal loans include loans originated in a branch; including personal loans and loans secured by savings/ds/stocks (excludes st and 2nd closed end personal loans secured by a residence and Sales Finance Loans). 4 Personal lines of credit include Preferred Lines and Home Equity Lines. 5 Loans, lines of credit and credit cards are subject to credit approval. 6 Subject to business type and credit approval. A BB&T Merchant Services qualifying transaction is a payment card settlement (e.g. Visa, Masterard, American Express or Discover ) from a BB&T Merchant account deposited to a linked BB&T checking account at least once during the monthly statement cycle. 7 Ṡervice fees apply. A monthly maintenance fee applies if the Business Value 200 hecking account is closed. Business Value 500 hecking Business Value 500 hecking provides a comprehensive package of financial tools designed for businesses with moderateto-high checking activity and cash deposits. You ll enjoy the standard business checking benefits (see above) as well as these additional features: n 500 free combined items per month n Up to $20,000 cash processing per month free n Waived maintenance fee Elite Gold personal account for one business client 6 n Discount on first order of checks n No automatic overdraft protection transfer fee Business Value 500 hecking Pricing Information: n Monthly maintenance fee... $25.00 n For each combined item over 500 per month... $0.50 n Fee for cash deposited in excess of $20,000 per month... $2.0 per $,000 Avoid the $25.00 monthly maintenance fee with any of the following: n $5,000 minimum daily balance OR _V2.indd 4

5 n $5,000 average monthly balance OR n $50,000 combined average monthly balances in checking accounts (business/public fund/personal 2 ), Money Rate Savings accounts (business/managed/public fund/personal 2 ), business Ds and/or outstanding balances on both business and/or personal loans 3, lines of credit 4 and credit cards 5 OR n $50,000 average monthly balance in Business Investor s Deposit Account ombined items represent checks paid, debit and credit memos, deposit tickets, checks deposited, online bill payments, electronic debits and credits (including debit card transactions). 2 Personal accounts of business owners only. 3 Personal loans include loans originated in a branch, including personal loans and loans secured by savings/ds/stocks (excludes st and 2nd closed end personal loans secured by a residence and Sales Finance Loans). 4 Personal lines of credit include Preferred Lines and Home Equity Lines. 5 Loans, lines of credit and credit cards are subject to credit approval. 6 Ṡervice fees apply. A monthly maintenance fee applies if the Business Value 500 hecking account is closed. Business Analyzed hecking Business Analyzed hecking is a smart solution for all types of businesses and organizations with moderate-to-high levels of account activity and/or cash management needs. You ll enjoy an earnings credit allowance based on positive collected balances that can help you reduce or eliminate service charges. Standard business checking benefits apply (see page 2), plus many extras including: n No balance requirements n Unlimited check writing privileges n An Earnings redit: ER feature that is calculated by applying the earnings credit rate to the average positive collected balance for services in the account. The earnings credit rate is determined by the Bank and is subject to change at the Bank s discretion. n The ability to group multiple Business Analyzed hecking accounts, which allows a consolidated analysis of balances and services that can lower or cover your overall service costs n No-fee, monthly analysis statement, including detailed information regarding checking and cash management services separate from your deposit statement n For online services, you can choose between BB&T ashmanager OnLine for more sophisticated electronic banking needs, or BB&T Small Business Online with unlimited bill payment n Wide variety of cash management services such as ashmanager OnLine, BB&T OnSite Deposit, AH Preauthorized Draft Services, Wires, Lockbox Services, Vault and heck Imaging D-ROM Business Analyzed hecking Pricing Information: n Monthly maintenance fee... $20.00 n Deposit and other credit (per item)... $0.85 n Deposited items (per item) n BB&T... $0.2 n Other in-state institution... $0.2 n Out-of-state institution... $0.2 n heck paid and other debit (per item)... $0.8 n oin and currency (per $,000 deposited)... $.80 Service fees may apply. Please discuss with your local BB&T financial center. hecking Solutions Public Fund Analyzed hecking Public Fund Analyzed hecking is designed to meet the needs of state or federal government agencies, local municipalities and public agencies with high cash management activity. You ll enjoy an earnings credit allowance based on positive collected balances that can help you reduce or eliminate service charges. Standard business checking benefits apply (see page 2), plus many extras including: n No balance requirements n Unlimited check writing privileges n An Earnings redit: ER feature that is calculated by applying the earnings credit rate to the average positive collected balance for services in the account. The earnings credit rate is determined by the Bank and is subject to change at the Bank s discretion. n The ability to group multiple Public Fund Analyzed hecking accounts allows a consolidated analysis of balances and services that can lower or cover your overall service costs n No-fee, monthly analysis statement, including detailed information regarding checking and cash management services separate from your deposit statement n For online services, you can choose between BB&T ashmanager OnLine for more sophisticated electronic banking needs, or BB&T Small Business Online with unlimited bill payment n Wide variety of cash management services such as ashmanager OnLine, BB&T OnSite Deposit, AH Preauthorized Draft Services, Wires, Lockbox Services, Vault and heck Imaging D-ROM Public Fund Analyzed hecking Pricing Information: n Monthly maintenance fee... $20.00 n Deposit and other credit (per item)... $0.85 n Deposited items (per item) n BB&T... $ _V2.indd 5

6 n Other in-state institution... $0.2 n Out-of-state institution... $0.2 n heck paid and other debit (per item)... $0.8 n oin and currency (per $,000 deposited)... $.80 Service fees may apply. Please discuss with your local BB&T financial center. hecking Solutions Business Interest hecking Business Interest hecking is an interest-bearing checking account designed for small to medium businesses and nonprofit organizations looking to invest temporary excess funds, maintain a liquid reserve, and generate income. Features include the standard benefits package (see page 2), as well as: n 50 free combined items per month n Up to $5,000 cash processing per month free Business Interest hecking Pricing Information: n Monthly maintenance fee... $5.00 n For each combined item over 50 per month... $0.50 n Fee for cash deposited in excess of $5,000 per month... $2.0 per $,000 Avoid the $5.00 monthly maintenance fee by maintaining a $6,000 average monthly balance ombined items represent checks paid, debit and credit memos, deposit tickets, checks deposited, online bill payments, electronic debits and credits (including debit card transactions). Public Special Money Rate hecking Public Special Money Rate hecking is optimal for state and federal government agencies, local municipalities and public agencies that have a high level of checking activity and want to earn interest, or that require treasury services. This account earns competitive interest rates compounded daily on collected balances. Features include the standard benefits package (see page 2), as well as: n No balance requirements n Unlimited check writing privileges n omplimentary monthly analysis statement, including detailed information about checking and cash management services used n BB&T payment solutions that help you manage your payables and receivables n Your choice of BB&T ashmanager OnLine for more sophisticated electronic banking needs, or BB&T Small Business Online with unlimited bill payment n Wide variety of cash management services such as ashmanager OnLine, BB&T OnSite Deposit, AH Preauthorized Draft Services, Wires, Lockbox Services, Vault and heck Imaging D-ROM Public Special Money Rate hecking Pricing Information: n Monthly maintenance fee... $20.00 n Deposit and other credit (per item)... $0.85 n Deposited items (per item) n BB&T... $0.2 n Other in-state institution... $0.2 n Out-of-state institution... $0.2 n heck paid and other debit (per item)... $0.8 n oin and currency (per $,000 deposited)... $.80 ommercial Interest hecking ommercial Interest hecking is designed for medium to large businesses and non-profit organizations wanting to maximize earnings with interest. Features include the standard benefits package (see page 2), as well as: n ompetitive interest rates, compounded daily on collected balances n Maintain a liquid reserve n No balance requirements n Unlimited check writing privileges n omplimentary monthly analysis statement, including detailed information about checking and cash management services used n BB&T payment solutions that help you manage your payables and receivables n Your choice of BB&T ashmanager OnLine for more sophisticated electronic banking needs, or BB&T Small Business Online with unlimited bill payment n Wide variety of cash management services such as ashmanager OnLine, BB&T OnSite Deposit, AH Preauthorized Draft Services, Wires, Lockbox Services, Vault and heck Imaging D-ROM ommercial Interest hecking Pricing Information: n Monthly maintenance fee... $20.00 n Deposit and other credit... $0.85 n Deposited items n BB&T... $0.2 n Other in-state institution... $0.2 n Out-of-state institution... $ _V2.indd 6

7 n heck paid and other debit (per item)... $0.8 n oin and currency (per $,000 deposited)... $.80 IOLTA hecking (Interest on Lawyers Trust Accounts) IOLTA hecking is available exclusively to lawyers and law firms managing general (multi-client) trust funds. This checking account features an attractive interest rate and direct payment of interest to your state s bar foundation. IOLTA hecking features include: n No monthly maintenance fee n No minimum balance requirement n Unlimited deposits and other credits, items deposited, checks paid and other debits at no charge n Interest on gross amount funds remitted directly to the Texas Access to Justice Foundation n A monthly deposit account statement showing daily balance and detailed transaction information IOLTA hecking Pricing Information: n Please note that service charges are not debited from IOLTA. n This account complies with the requirements of the Texas Access to Justice Foundation. Attorneys are responsible for certain fees that the state program does not permit to be paid from the interest. Savings Solutions BB&T offers a variety of money market deposit accounts and other savings products for businesses, community organizations, public entities and nonprofit organizations. A BB&T Relationship Manager can help you find the right savings vehicle for your business. Money Market Deposit Standard Benefits n ompounded interest earned 365 days per year on collected balances pays at statement cycle n onvenience of check writing n heck safekeeping, a safe and convenient check storage method. You may request up to three copies of checks per statement cycle at no cost. heck copies can also be viewed through BB&T Small Business Online. n Six (6) transfers or withdrawals during any monthly statement cycle for the purpose of transferring funds to another BB&T account or making third-party payments by means of a check, draft, debit card, preauthorized or automatic transfer, telephonic transfer, online banking or similar order n Unlimited BB&T ATM and in-branch withdrawals at no cost (Money Market accounts are subject to fund transfer charges when transfers are made through a BB&T Phone24 associate.) n May be linked to any business/public fund checking account for overdraft protection to cover overdrafts. Overdraft protection transfers are included in the number of six (6) permissible automatic transfers allowed per monthly statement cycle. Regulation D limits this account to no more than six (6) transfers or withdrawals during any monthly statement cycle for the purpose of transferring funds to another BB&T account or making third-party payments by means of a check, draft, debit card, preauthorized or automatic transfer, telephonic transfer, online banking or similar order. Your account is subject to closure or conversion to a transaction account if you repeatedly exceed the permitted transactions. Some unlimited forms of transfers and withdrawals are permitted. See your ommercial Bank Services Agreement for details. Business Money Rate Savings Business Money Rate Savings, available to all types of businesses and nonprofit organizations, is the optimal account for businesses with moderate savings balances. Business Money Rate Savings Pricing Information: n Monthly maintenance fee... $0.00 n No fee for deposits and other credits n No fee for the first 20 deposited items per statement cycle n Fee for deposited items over 20 n BB&T... $0.39 n Other in-state institution... $0.39 n Out-of-state institution... $0.39 n heck paid and other debit (See money market transfer/withdrawal information under Standard Benefits) n oin/urrency deposited $5,000 or less...no charge n oin/urrency deposited greater than $5,000 (per $,000)... $2.0 n An excessive withdrawal fee of $5 will apply if there are more than six (6) preauthorized, automatic, computer, or telephonic transfers (including BB&T Small Business Online) and withdrawals Avoid the $0.00 monthly maintenance fee with any of the following: n $250 minimum daily balance OR n $500 average monthly balance OR n One recurring preauthorized deposit or incoming transfer of at least $00 per monthly statement cycle hecking/savings Solutions Public Fund Money Rate Savings Public Fund Money Rate Savings is available to public entities, including state or federal government agencies, local municipalities and public agencies. This account is optimal for organizations with low to moderate savings balances _V2.indd 7

8 Public Fund Money Rate Savings Pricing Information: n Monthly maintenance fee... $0.00 n No fee for deposits and other credits n No fee for the first 20 deposited items per statement cycle n Fee for deposited items over 20 n BB&T... $0.39 n Other in-state institution... $0.39 n Out-of-state institution... $0.39 n heck paid and other debit (See money market transfer/withdrawal information under Standard Benefits) n oin/urrency deposited $5,000 or less...no charge n oin/urrency deposited greater than $5,000 (per $,000)... $2.0 n An excessive withdrawal fee of $5 will apply if there are more than six (6) preauthorized, automatic, computer, or telephonic transfers (including BB&T Small Business Online) and withdrawals. Avoid the $0.00 monthly maintenance fee with any of the following: n $250 minimum daily balance OR n $500 average monthly balance OR n One recurring preauthorized deposit or incoming transfer of at least $00 per monthly statement cycle ertificates of Deposit (Business and Public Fund) BB&T ertificates of Deposit may provide you with interest rates higher than other accounts. We offer a variety of terms ranging from seven days to 60 months. We also offer special Ds designed to help you achieve specific goals. Please visit BBT.com or your local BB&T financial center for details about our D options. Your BB&T Fixed Rate D will include the following features: n Your current term, rate, accrual method and early withdrawal penalty routines will remain the same until your D matures. Please refer to the enclosed BB&T ommercial Bank Services Agreement for information on the conditions that will apply to your D after renewal. n A pre-renewal notice will be mailed 20 days prior to renewal on Ds with terms greater than 32 days. n If the ertificate of Deposit has a term of thirty-two (32) days or more, you may change the term of a ertificate of Deposit by notice to the Bank during the ten (0) day period beginning the day after the renewal date and including the next nine (9) calendar days. n If you don t make any changes during your grace period, your D will automatically renew with the same term and with the interest rate in effect for your term and account balance at the time of renewal. n At renewal, certificate early withdrawal penalties will revert to BB&T s early withdrawal penalties. n For single-maturity Ds, interest is not earned after the maturity date. n After renewal, your interest accrues as simple interest on collected balances. n You will benefit from expanded tiered interest rates, which may reward you with higher interest earned for higher balances. n BB&T offers a variety of terms from 7 days to 60 months with tiered interest rates based on term and balance. Interest is payable monthly, quarterly, semiannually or annually. Simple interest Ds pay at maturity if the term is 2 months or less. If the term is greater than 2 months, interest is paid annually. n Interest cannot be paid by AH (direct deposit) or by check to another financial institution. n You can receive a single check for interest payments on up to eight Ds, as long as those Ds pay interest on the same day and share the same name, address and Social Security number. n If you choose to combine your D with your BB&T checking account(s), you can receive a monthly statement showing D activity. Otherwise, no monthly statement will be issued for your D. Borrowing Solutions At BB&T, you ll find a complete range of loans and lines of credit that can help you manage your cash flow, finance expansion or real estate, purchase equipment and vehicles, or cover the costs of your business s industry-specific needs. BB&T Business Loans If you have a business loan, you will begin receiving BB&T loan statements after March 23, 205. Savings/Borrowing Solutions redit ards The BB&T Visa Business redit ard gives you the flexibility and security you need to manage the concerns of your small business. It also simplifies managing your company s expenses and cash flow, provides detailed reports and gives you and your employees the convenience of Visa acceptance at more than 30 million locations worldwide. Other benefits include: n No annual fee n Overdraft Protection options n Variable credit limits that can grow with your business n BB&T Business Rewards 2 n Flexible billing and payment options n onvenience of paying for travel and entertainment expenses n Easy purchase of business supplies n Fraud protection n Extended Protection and Purchase Security benefits n BB&T redit ard onnection complete online access to your account information BB&T credit cards are subject to business type and credit approval. 2 BB&T Business Rewards is available only to BB&T Visa Business redit ard clients with an aggregate company credit line of less than $00, _V2.indd 8

9 Additional Solutions at BB&T BB&T Business Debit ard If you have an active itibank Business Debit Masterard, you should receive a packet by March 20, 205, containing your new BB&T business debit card, activation instructions and additional usage information. You will also receive a system-generated Personal Identification Number (PIN), mailed separately. Please activate and begin using your new card after 4 p.m. T on March 22, 205. After you activate your card, you can change the system-generated PIN to a PIN of your choosing. If you have questions about your BB&T business debit card or PIN, contact the onversion Information Line at from 5 a.m. to :00 p.m. T, seven days a week. See the BB&T Business Debit ard Agreement for information about your new daily spending limits, ATM withdrawal limits and other important account information. Ask your relationship manager how to obtain business debit cards with controlled spending limits and restricted access to account information for employees who need to make purchases or deposits for the business. Here is a list of Visa benefits that come with your BB&T business debit card: n Purchase Security & Extended Protection n Lost/Stolen ard Reporting n BB&T Zero Liability n ardholder Inquiry Service n Emergency ard Replacement & Emergency ash Disbursement n Travel & Emergency Assistance Services n Auto Rental ollision Damage Waiver BB&T business debit card clients can enroll in Visa SavingsEdge, which enables clients to save automatically on qualifying purchases that will show as a credit on their checking account statement. Business debit card clients can enroll for free at VisaSavingsEdge.com/BBT. Make a statement with your purchase by adding your company logo, personal photo, photo ID image or gallery photo to your BB&T business debit card. Learn more about personalizing your card at BBT.com/ardDesign. 2 BB&T offers surcharge-free access 3 to Allpoint Network ATMs nationwide, including 2,900 ATMs throughout Texas. You receive unlimited no fee non-bb&t ATM transactions (cash withdrawals, balance inquiries and transfers) at Allpoint Network ATMs using your BB&T business debit card. As a BB&T account holder in Texas, you also receive four (4) surcharge rebates up to $3 each per statement from BB&T when you use your BB&T business debit card at any non-bb&t ATM. The ATM benefits provided at MoneyPass ATMs, Publix/Presto ATMs and 7-Eleven ATMs terminate on March 23, 205. All Masterard benefits associated with your itibank business debit card will terminate on March 23, 205. BB&T Zero Liability provides 00% reimbursement for most unauthorized transactions made with a lost or stolen BB&T business debit card. Please see the Business Debit ard Agreement for complete details. 2 A fee may apply. See the Business Services Pricing Guide for more information. 3 Surcharge-free means that no transaction fees are charged by the owner of the ATM. overage is limited to BB&T debit card, business debit card and ATM card clients whose accounts were opened in the state of Texas. Note: You may see a surcharge fee notice appear on the transaction screen when using an Allpoint Network ATM. Please disregard this notice as you will not be charged for a surcharge fee when using a BB&T debit card, business debit card or ATM card. Additional Solutions at BB&T BB&T ATMs Once you ve received and activated your new BB&T business debit card, you ll have the convenience of using our network of more than 2,900 BB&T ATMs to make instant cash withdrawals, deposits and transfers. You can also: n heck your balances, purchase mini-statements of recent transactions for a fee of $, or purchase a full statement for a fee of $2. n Purchase phone cards at most ATMs. n Withdraw cash at most non-bb&t ATMs. Please note that BB&T does not offer the ability to change your PIN number at an ATM machine. You may change your PIN by calling BB&T Phone24 at 800-BANK BBT ( ). BB&T Small Business Online and Online Bill Payment Manage your business accounts securely, 24 hours a day, seven days a week with BB&T Small Business Online Banking. Bank conveniently from your office, home or anywhere with a computer and Internet access. Gain a competitive edge with: n Online bill payments for an unlimited number of transactions n Alerts on account balances, transactions and more n Online statements with up to 24 months of account history n Transfers between accounts that are quick and convenient n Security at the highest level available n Use Directonnect to sync your BB&T account information with Quicken or QuickBooks (fee may apply) Optional Business Services are available through BB&T Small Business Online for a low monthly fee: n Multiple User Access - Allows customized account and transaction-level access for additional users n Payment Services - Features same-day domestic and international Wire Transfers, Next-Day AH payments, and Direct Deposit Beginning March 23, 205, please direct any questions regarding your BB&T Small Business Online account to BB&T Online Support at 888-BBT ONLINE ( ). BB&T Online Support is available seven days a week from 5 a.m. to :00 p.m. T _V2.indd 9

10 Quicken and QuickBooks are registered trademarks of Intuit, Inc. BB&T OnLine Banking services, which may be accessed through Intuit s Quicken and QuickBooks software, are owned by BB&T, not Intuit. To use Directonnect, Internet access is required. A monthly maintenance fee of $9.95 will apply for Quicken and monthly maintenance fee of $4.95 will apply for QuickBooks. BB&T Private Vantage clients, BB&T Wealth Vantage, Elite Gold, Elite lassic, and BB&T Asset Management Accounts, enjoy Quicken without a monthly fee. BB&T Alerts n BB&T Alerts are available for checking, savings, loan and credit card accounts. You can receive and text message notifications of your account balances and transactions, online profile changes, statement availability, AH and wire payments, bill payment and credit card transactions, NSF/overdraft activity, and many others. n Log on to online banking at BBT.com and go to Edit or Add Alerts to establish your alert settings. Additional Solutions/Important Information BB&T Mobile Banking n With BB&T Mobile Banking, you can use your mobile device to manage your finances securely and instantly. You can manage your accounts by using text message commands, accessing our mobile website, or downloading the free BB&T Mobile Banking app for iphone, ipad and Android devices. n BB&T Mobile Banking offers you another way to securely access your account balances, view online statements, review recent account history, pay bills, transfer funds between your accounts and deposit checks using your mobile device. n Log on to the BB&T Mobile Banking website and the BB&T Mobile Banking app using your BB&T Small Business Online user ID and password. n To get started with text banking, log on to online banking and enter your mobile number in My Profile. BB&T Phone24 BB&T Phone24 provides automated access to account information and other banking services 24 hours a day, seven days a week. You can check balances, obtain deposit and loan account information, transfer funds between accounts linked to your BB&T Business debit card, stop payment, activate your BB&T Business debit card, report a lost or stolen card, get tax information, and more. In addition, you can receive personal assistance from client service associates from 6 a.m. until midnight T, seven days a week. You may access BB&T Phone24 beginning at 5 a.m. T on March 23, 205. Simply dial 800 BANK BBT ( ) or visit a local financial center to request a security code. After you receive your security code, dial 800 BANK BBT ( ), then enter your Taxpayer Identification Number, followed by the pound (#) key, and your four-digit security code (PIN). You may also access BB&T Phone24 by entering your 6-digit Business debit card account number, followed by the pound (#) key, and your four-digit security code (PIN) associated with your card. Important Information BB&T Overdrafts The ommercial Bank Services Agreement provides you with important information governing your account with BB&T. We encourage you to read the following sections of the ommercial Bank Services Agreement: Payment of Items, which describes how BB&T posts transactions to your account; Overdrafts, which describes BB&T s Overdraft Review Program; Overdraft Protection, which describes the overdraft protection options at BB&T; and Funds Availability, which describes how BB&T makes funds available to your account. BB&T Overdraft Review n Please review the attached ommercial Overdraft Review Notice that includes information about our Overdraft Review Program. This program is different from and will replace your current overdraft service. n BB&T will set your account to opt-in for all transactions which means all transactions are automatically subject to Overdraft Review. You may opt-out of Overdraft Review if you want the Bank to not consider paying all types of transactions. If you opt-out, all of your debit card and ATM transactions will be declined at point of sale and all checks, AH, recurring debits and all other transfers and withdrawals will be returned unpaid or declined. Fees will apply to this Overdraft Review whether the checks or transactions are paid (Overdraft Fee) or declined (Returned Item Fee). Please visit a BB&T financial center or use one of the channels listed on the Overdraft Decision Notice if you would like to change your Overdraft Review decision. This decision cannot be made before March 23, 205. Overdraft Protection Overdraft Protection is available through linking your checking account to other accounts you have at BB&T. n When necessary, available funds can be manually or automatically transferred between accounts during nightly posting to prevent overdraft or returned item fees. n Overdraft protection can be linked to the following accounts: n Business Money Rate Savings n Public Fund Money Rate Savings (for public fund checking accounts only) n Business Investor s Deposit Account n BB&T Business Visa redit ard 2 n BB&T Business Advantage redit Line (secured only) 3 n redit Line Sweep 3 Please see your BB&T ommercial Bank Services Agreement for more information _V2.indd 0

11 An automatic overdraft protection transfer fee will apply. See Fee Schedule for details. 2 redit cards subject to credit approval. redit cards issued by BB&T Financial, FSB, a subsidiary of BB&T orporation and Member FDI. Overdraft maximum equals cash advance limit of the credit card account. 3 Subject to credit approval. Payment of Items (How we process your deposits and withdrawals) In general, BB&T will post most debit transactions to your account in chronological order. hronological posting is used when the bank can identify both date and time information for the transaction. For each processing day, we post transactions in the following order: n All credits (deposits) n Debits with date and time information in chronological order n Debits without date and time information in order of low to high dollar amount n hecks in sequential order When date and time information is available, prior day debits and fees will post before current day debits and fees. Items sent by merchants for authorization prior to being submitted for final payment will post according to the date and the time of the authorization request. Funds Availability (When your deposits will be made available) Our general policy is to make funds from BB&T check deposits available on the same business day that we receive the deposit, and to make funds from non-bb&t check deposits available on the first business day after the day we receive the deposit. In general, the first $00 of your branch check deposit will be made available immediately. Funds from an over-the-counter cash deposit will be available immediately. Funds from an electronic direct deposit will be available on the day we receive settlement for the deposit. If we place a two-day hold on a check deposit, the first $200 will be available during nightly processing on the business day of your deposit and you will be notified of the delay. Longer delays may apply. Please see the ommercial Bank Services Agreement for more information. Monthly Statements You should receive your last itibank statement(s) after March 20, 205. After the conversion, you should continue to receive your statements on approximately the same monthly cycle as you do now. BB&T may automatically combine your checking, savings, and overdraft protection account information into one statement. For the first few months after the conversion, you ll see both your itibank account number(s) and your new BB&T account number(s) on your statements. (Please see below for information about online statements.) Online Statements Your BB&T statements will be delivered by US mail unless you set online-only delivery for your statements. Do this by logging in to BB&T Online Banking, indicate your preferences and accept the applicable agreements. To turn off mailed statements for your first BB&T statement, log in by Thursday, April 9, 205 for personal accounts, or Friday, March 27, 205 for business accounts. You can set or text alerts to notify you when your statement and other account communications are available online. Accessing Account History Up until 4 p.m. T on March 20, 205, you can access and download up to 6 months of account history and transactions for your itibank account(s) through itibank s online banking. Your itibank account history will not transfer to BB&T. After March 20, please contact itibank for any account history or transactions associated with your itibank account(s). hecks Please continue to use your current itibank checks and deposit slips through March 22, 205. If you need additional checks before then, please order the minimum quantity. You will receive additional details on ordering new BB&T checks and deposit tickets shortly after March 2. Once you receive your new checks, begin using them immediately as your itibank checks will no longer be honored after September 8, 205. Any checks received with your old itibank account information after September 8, 205 will be returned to the originators. FDI Insurance Your deposits at BB&T will continue to be insured by the FDI up to the maximum amount allowed by law. At the time of the conversion, your deposits at the itibank branch that is converting to BB&T and any deposits that you may already have at BB&T will continue to be insured separately for a period of six months after the conversion date. ertificates of Deposit are insured separately for six months after the conversion date or until maturity, whichever is later. In addition, if you have a ertificate of Deposit that is renewed for the same term and amount during this six-month transition period, the ertificate of Deposit will continue to be insured separately until the next renewal date. After the six-month transition period, your deposits at the converting itibank branch and any deposits that you may already have at BB&T will be added together for the purpose of determining the amount of your FDI coverage. Your total deposits at BB&T Important Information _V2.indd 2/0/4 4:44 PM

12 that are in the same ownership rights and capacity will be insured up to $250,000. If you have more than $250,000 in total deposits at the combined banks, you may call the FDI directly at for more information on how your funds may be insured at BB&T. Other Services ash Management Services BB&T offers cash management services designed to help you effectively optimize your company s cash resources and manage payment risk. Our Treasury Services consultants can help you choose the right solutions for your business, including collection services, disbursement services and information management services. Information regarding the transition of your cash management services will be provided under separate cover. To learn more about cash management services offered by BB&T, please contact us at BB&T Safe Deposit Box If you currently have a itibank safe deposit box, it will become a BB&T Safe Deposit Box at conversion. Your Safe Deposit Box rent will remain the same for one year from the conversion date and will continue to be billed on the current schedule. Your rent will then convert to BB&T pricing at the first billing date after that one year. If your rent is unpaid, Past Due Notices will be sent to you at thirty (30), ninety (90), and one hundred eighty (80) days after rent becomes due. After one () year, the Bank will notify you by registered or certified mail, return receipt requested, that you must pay the rental within thirty (30) days or the Box may be opened and the contents stored at your expense. A certificate will then be sent to you showing your name, the date the Box was opened, and a list of the contents. If you have not claimed the contents of the Box and paid all accumulated charges after receiving the certificate, the contents will be sold or turned over to the state pursuant to applicable law. Any mailings will be sent to your last known address. Please keep this information with your BB&T documents. Direct Deposit/Automatic Drafts BB&T will continue to accept your direct deposits and automatic drafts (AH transactions) until September 8, 205. As we receive and post transactions that have valid information from your itibank account(s), we will send electronic Notifications of hange back to the originating financial institutions, providing your new BB&T account and BB&T routing/transit numbers. However, we also encourage you to confirm that the necessary changes to both your account and routing/transit numbers have been made by the companies involved in your direct deposits and other AH transactions. After September 8, 205, AH items received with your old account information will be returned to the originators. Wire Transfers Effective March 23, 205, please use the following wire instructions: n Receiving Bank Name: BB&T n Receiving Bank Routing: Beginning March 23, 205, and for a period of 30 days, BB&T will accept wires received with the old itibank account and routing/transit numbers. As these wires are received, BB&T will mail you a Wire Notification of hange, providing the new BB&T account number and routing/transit number. BB&T requests that you notify the appropriate parties of your new BB&T account information and ask that they make the necessary changes as soon as possible to prevent future wires from being returned. Image Statements BB&T offers the option to receive images of checks and other debit items in monthly statement; however, images of deposit tickets or other credits are not provided. Additional fees may apply for image statements. BB&T does not return deposit tickets or other credits in the bank statement. heck images are available free of charge through BB&T Small Business Online Banking. Important Information/Other Services _V2.indd 2

13 Fee Schedule BB&T Business Debit ard n Debit ard Replacement Fee...$5.00 n ATM and Purchase International Service Assessment Fee...3% of transaction amount (Fee charged for ATM and Point Of Sale (POS) purchase transactions performed or processed outside the United States, Puerto Rico and U.S. Virgin Islands. International transactions include purchase, credit voucher, ATM transaction, and cash disbursement original and reversal transactions.) n International ATM Transaction Fee...No harge (Fee charged for ATM transactions outside the United States, Puerto Rico and U.S. Virgin Islands.) n BB&T ATM Transaction Fee...No harge n Non-BB&T ATM Transaction Fee...No harge n ATM mini statement (last 0 transactions or pending)...$.00 n ATM full statement (all transactions since last statement)...$2.00 BB&T Phone24 n Automated and person-to-person inquiries...no harge ash Processing n urrency, per $,000 supplied...$.20 n oin (per roll supplied)...$0.4 n oin Rolling (per roll)...$0.05 harged-off Account Fee...$30.00 heck, Deposit and Withdrawal Slip Orders...Fee may vary (Based on account type and style selection) heck-paid Rejects 2 - per item...$0.50 PA onfirmation...$20.00 redit Inquiry by Third Party...$20.00 Deposit Account Usage Fee 3... Variable Deposit orrection, per item...$6.00 Early Account losing Fee (within 90 days of opening)...$25.00 Funds Transfer between BB&T Accounts n BB&T Small Business Online Transfer - redit...no harge n BB&T Small Business Online Transfer - Debit...No harge n BB&T Online Transfer - redit...no harge n BB&T Online Transfer - Debit...No harge n In-Branch Transfer - redit...$3.00 n In-Branch Transfer - Debit...$3.00 n Phone24 Transfer - Non-Automated redit...$2.00 n Phone24 Transfer - Non-Automated Debit...$2.00 n Phone24 Transfer - Automated redit...$.00 n Phone24 Transfer - Automated Debit...$.00 Inactivity 4 Fee...No harge International Services n Branch-Initiated Wire Transfer...$65.00 n ashmanager OnLine Wire Transfer...$30.00 n heck ollection Tracer (per message)...$20.00 n orporate all Wire Transfer...$50.00 n Incoming Wire Transfer...$8.00 n Foreign urrency Bank Note Buys/Sales...$0.00 n Foreign urrency Drafts...$30.00 n Foreign urrency Overnight Delivery...$20.00 n Foreign heck Returned Item...$30.00 (Plus any foreign bank fee) n Foreign heck ollection...$75.00 (Plus any foreign bank fee) n US Dollars hecks Drawn on anadian Banks...$7.50 n US Dollars hecks Drawn on European Banks...$35.00 n Wire/Draft Tracer/Amendment (per message)...$20.00 n Wire/Draft Recall/Stop Payment (per message)...$30.00 Legal Process... up to $00.00 (Levy/Garnishment/Attachment/etc.) Money Order...$5.00 Fee Schedule 48558_V2.indd 3

14 Fee Schedule Negative Account Balance Fee 5...$36.00 (Fee assessed to your checking or savings account on the seventh calendar day that your account is overdrawn.) Night Depository Service (per drop)...$2.00 Non-Depositor heck ashing Fee for non-bb&t hecks...$8.00 Non-Depositor heck ashing Fee for On Us (BB&T) hecks...$8.00 (Applies only to checks cashed greater than $50.00) Official heck...$0.00 Outgoing ollection Item...$20.00 Overnight Delivery (per package)...$0.00 Overdraft Protection n Automatic Overdraft Protection Transfer Fee (Limit of one fee per linked account, per day) Business Value 500 hecking lients...no harge All Other lients...$2.50 Overdraft/Returned Item...$36.00 Pre-Encoded Deposited Items n BB&T...$0.2 n Other In-State Institution...$0.2 n Out-of-State Institution...$0.2 n Pre-Encoded Rejects...$0.50 Research n heck photocopy, viewed or printed... $5.00/copy (heck Safekeeping and heck Image clients receive their first three copies at no charge.) n Account Research... $25.00/hour Returned Deposited Items n Returned Deposit / ashed Item...$2.00 Re-deposited (Reclear)... additional $5.00 Return Item - Branch... additional $5.00 (Branch of Deposit, Branch of Ownership, Branch Other) n Returned Deposited Item Special Handling Maintenance...$0.00 per month Safe Deposit Boxes... Varies (See a BB&T representative for current pricing and availability.) n Lost Key...$25.00 n Drilling ost...$50.00 Self-Service oin Machine (available in a limited number of financial centers) n BB&T lients Less than or equal to $ No charge Greater than $ % of total amount n Non lients All amounts...0% of total amount Small Business Online Services n Basic Service BB&T Small Business Online...No harge Unlimited Online Bill Payment...No harge Mobile Banking...No harge n Add Business Service Multiple User Access... $5.00/monthly Payment Services - AH & Wire... $5.00/monthly Multiple User Access with Payment Service... $7.00/monthly Directonnect for QuickBooks... $4.95/monthly Directonnect for Quicken... $9.95/monthly n Transaction Fees Stop Pay...$34.00 AH Payment Federal Tax...$3.00 Other AH Payments Direct Deposit Per Recipient...$.00 Business-to-Business...$.00 Business-to-onsumer...$.00 n AH Payment - Return...$3.00 n AH Payment - Notification of hange...$2.00 n Domestic Wire Transfer...$5.00 n International Wire Transfer...$30.00 n Returned Domestic Wire Transfer...$ _V2.indd 4

15 n Returned International Wire Transfer...$8.00 n Book Transfer Fee...$2.00 Statement Services n Deposit Statements Duplicate Statement Fee... $5.00 per monthly statement cycle (An additional current statement that is mailed to an alternate address) Statement opy... $ account research fees may apply (An additional copy of a statement after receiving the original) Hold Statement at Bank... $5.00 per monthly statement cycle Interim Statement...$25.00 (A statement that is produced on a day other than the normal statement cycle cut date (next regular statement will only include the activity since the interim statement cut)) Snapshot Statement...$5.00 (A statement that is produced on a day other than the normal statement cycle cut date (next regular statement will include all activity beginning with the last regular statement cycle cut date up to the current statement cut date)) n Account Analysis Statement Upon Request...No harge Duplicate opy... $5.00 per monthly statement cycle (A statement that is mailed to an alternate address) Account Analysis Invoice... $0.00 per monthly statement cycle (Billed lients) Statement Delivery and heck Options n Online Statements...No harge n heck Safekeeping...No harge (Paid checks are not included in the statement.) n heck Images with Statement... $3.00 per monthly statement cycle (Front and back images of paid checks are included in the statement.) n heck Returns with Statement (heck return is a substitute check a digital reproduction of an original check. It constitutes a legal check in lieu of the original check. Front and back of a check are presented.) Fee per monthly statement cycle...$5.00 Additional fee per enclosed check...$0.06 (Fee is waived for Business Value 200, Basic Public Fund, Business Value 500, Business Interest, Public Fund Interest, ommunity hecking, Business MRS, Public Fund MRS, Business Managed MRS, BIDA and IOLTA accounts.) Stop Payment Order...$34.00 Uncollected Funds harge 6...Prime Rate + 4.0% Wire Transfer Services n ashmanager OnLine Repetitive Wire Transfer...$0.00 n ashmanager OnLine Non-Repetitive Wire Transfer...$.00 n orporate all Wire Transfer...$7.00 n Branch-Initiated Wire Transfer...$60.00 n Incoming Wire Transfer...$4.00 n Standing Order Outgoing Wire...$0.00 n Wire Repair...$0.00 n Wire Advice Phone...$0.00 n Wire Advice Fax...$5.00 n Wire Advice U.S. Mail...$4.00 n Wire Advice ...$3.00 Fee Schedule Fee applies to cards replaced due to being lost, stolen, damaged, personalized card request and other circumstances. If card replacement is related to a valid dispute, the fee will be refunded. 2 Fee applies only to Business Analyzed hecking and Public Fund Analyzed hecking accounts. A heck-paid Reject is defined as an illegible item rejected by BB&T s items processing equipment. 3 The Deposit Account Usage Fee includes various expenses incurred by the Bank for servicing accounts. This fee applies only to Business Analyzed hecking, Public Fund Analyzed hecking, Earnings 2 hecking, Earnings 2 hecking Public Funds, ollateral Reserve hecking, and other checking accounts with ER. The fee is assessed monthly and disclosed on your periodic statement or client analysis statement. It is calculated per $,000 of the average monthly balances in the account. 4 Inactivity is defined as having no deposits (excluding interest) or withdrawals for 2 consecutive months in your checking account and 24 consecutive months for money market savings accounts. Applies only to clients with balances less than $,000. Preauthorized debits or drafts from the account are not considered to be activity. Electronic credits including, but not limited to, AH credits, direct deposits and incoming wire transfers are not considered to be activity. 5 Applies only to Business Value 500 hecking, Business Value 200 hecking, Business Interest hecking, Basic Public Fund hecking and ommunity hecking accounts. The charge is variable and subject to change at any time without notice. 6 Fee applies only to Business Analyzed hecking, Public Fund Analyzed hecking, Public Fund Interest hecking, ollateral Reserve hecking, Intercompany hecking, Intercompany Interest hecking, Public Special Money Rate hecking, ommercial Interest hecking, Earnings 2 hecking, Earnings 2 hecking Public Funds, Business Money Rate Savings, Pubic Fund Money Rate Savings and Business Investor s Deposit Account. For other fees, please contact your BB&T Relationship Manager or local BB&T financial center. Equal Housing Lender. 205, Branch Banking and Trust ompany. Member FDI _V2.indd 5 2//4 2:53 PM

16 BBT.com Equal Housing Lender. Member FDI. Only deposit products are FDI insured. BANKING INSURANE INVESTMENTS 48558_V2.indd 6

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