From QMS to IMS. Name: Arie Boer Function Risk Manager Date: 19 december 2014
|
|
- Bethanie Bates
- 2 years ago
- Views:
Transcription
1 Name: Arie Boer Function Risk Manager Date: 19 december 2014
2 Introduction EPZ is located in the south west of the Netherlands Vlissingen Borssele 2
3 Introduction EPZ has a coal fired plant, windmills and a NPP wind NPP Borssele 500 MW PWR 400 employees coal 3
4 Introduction History > first commercial production > government decision: NPP has to close in > employees started a lawsuit > result: no legal ground for closing the NPP Uncertainty until > new contract with government, open until 2033 Development and execution of a life time extension program Many retirements Many new employees 4
5 Introduction History of the management system The MS was developed in 1980, after the Three Mile Island accident The system fitted for use After that a lot was added Quality Management System 5
6 Risk Management Corporate objectives nuclear safety, industrial safety, security, availability, finance compliance, employee satisfaction Integral Integral & Integrated Risk management Integrated Quality Management System 6
7 Conclusion The QMS in 2012 High complexity Users got lost in the system, especially new employees Users did not see the added value anymore 7
8 Conclusion The QMS was not fitted for use anymore 8
9 What to do? Transform the QMS to a IMS, requirements are: Simple structure Process based Integral approach Added value for users Supports company goals Helps managing the risks In compliance with regulation and the relevant standards A 5 step plan was made 9
10 Step 1 Create awareness and support Realize quick wins Make a photo Better control of IMS New system structure Enhancement of process ownership Improve Processes Give support 10
11 risk level Create awareness & support Why do we need a management system? Goals resources spend electricity safety technique organisation processes money compliance behavior culture employee Satisfaction time social responsibility 11
12 Create awareness & support What are the challenges related to the MS? Non-conformities are the tip of the iceberg Key challenge OWNER SHIP Structure 12
13 Step 2 Create awareness and support Realize the quick wins Make a photo Better control of IMS New system structure Enhancement of process ownership Improve Processes Give support 13
14 Quick wins New view in the document control system Merge two databases New MS manual Better coordination with coal fired plant And other small items 14
15 Step 3 Create awareness and support Realize the quick wins Make a photo Better control of IMS New system structure Enhancement of process ownership Improve Processes Give support 15
16 Make a photo A process maturity model is developed The maturity of the processes is measured Purpose Define the status of the processes / QMS Define the objective for the processes / IMS Easy communication 16
17 Process maturity model 5 levels 5 areas Criteria 17
18 Maturity model areas, based on the process model (PDCA) Process ownership Performance Compliance Process owner Risk control plan manage check Process structure Execution execution 18
19 Maturity model levels 1. Not present 2. Adhoc 3. Activity 4. Process 5. System 19
20 Level 3 Activity ACTION EMPLOYEE ACTION ACTION PRODUCT PRODUCT EMPLOYEE EMPLOYEE ACTION ACTION EMPLOYEE PRODUCT PRODUCT ACTION EMPLOYEE ACTION ACTION 20
21 Level 4 - Process ACTION PROCES OWNER ACTION PROCESS ACTION ACTION ACTION ACTION PRODUCT ACTION EMPLOYEE ACTION EMPLOYEE 21
22 Level 5 - System PROCES EIGENAAR PROCES EIGENAAR SYSTEM PRODUCT PRODUCT PROCES EIGENAAR PROCES EIGENAAR PRODUCT PROCES EIGENAAR PRODUCT PRODUCT PROCES EIGENAAR PROCES EIGENAAR PRODUCT PRODUCT PROCES EIGENAAR 22
23 Eigenaarschap Resultaat Compliance Risicobeh. Inrichting Uitvoering From QMS to IMS Result: process maturity per process and aspect PROCES MATURITEIT Proces beoordeling gemiddeld Proces A ,0 Proces B ,5 Proces C ,8 Proces D ,5 23
24 NS relevant process to level 5 5 systeem niveau eigenaar is proactief en gericht op verbeteren klantgerichte attitude relaties met andere processen zijn gelegd en functioneren KPI's zijn bekend en worden gerealiseerd, incl. verbeteracties Risico's zijn bekend en worden geraliseerd Every process to level 4 4 proces niveau eigenaar gedraagt zich als eigenaar proces is compleet en afdoende gedocumenteerd proces functioneert naar behoren documentatie is actueel en beheerd compliance eisen zijn bekend en proces voldoet er aan 3 activiteit niveau eigenaarschap niet goed geregel of uitgevoerd proces versnippert proces uitvoering verloop t niet naar behoren documentatie niet actueel 2 adhoc niveau eigenaarschap niet goed geregel of uitgevoerd proces wordt adhoc uitgevoerd vereiste documentatie ontbreekt 1 niet aanwezig geen eigenaar proces is niet aanwezig The maturity of 20 processes is measured 24
25 Step 4 Create awareness and support Realize the quick wins Make a photo Better control of IMS New system structure Enhancement of process ownership Improve Processes Give support 25
26 Enhance the control of the management system Redefine requirements for the system Improve internal audits and inspection procedures Improve corrective action program Improve procedure for document control New format for procedures New document coding system Etc. 26
27 New process structure Integral processes (management) Tactical processes (from policy to operation) Organizing processes Operational processes 27
28 New process structure 28
29 Analysis of relations between processes determination of breakdown structur of the processes 29
30 Enhance owner ship Systeem responcible System requirements (level), provide resources, check on effectiveness of the system System owner Development and control of the system Process responsible Process requirements, provide resources, check on effectiveness of the process Process owner Development and control of a process (maintenance, purchasing, production, etc.) 30
31 The plan Create awareness and support Realize the quick wins Make photo and communicate objective Better control of IMS New system structure Enhancement of process ownership Improve Processes Give support 31
32 Improve the processes and the organization Leading roll for process owners System owner gives support Todo s: Process requirements clear Know the risks Know the compliance rules Analyse and improve process structure Use LEAN techniques Adaptation of the organization structure Transformation of Quality Department to continuous improvement department 32
33 Thanks for your attention Questions? N.V. EPZ Zeedijk 32, 4454 PM Borssele Telefoon epz.nl werkenbijepz.nl 33
34 Introduction My background Worked for 27 years in the chemical industry Chemical process development Industrial safety Environment Quality management Integrated management system Safety risk management system (ISRS) Now for 7 years at EPZ Development en implementation of integral & integrated risk management 34
Is het nodig risico s te beheersen op basis van een aanname..
Is het nodig risico s te beheersen op basis van een aanname.. De mens en IT in de Zorg Ngi 19 april 2011 René van Koppen Agenda Er zijn geen feiten, slechts interpretaties. Nietzsche Geen enkele interpretatie
Risk-Based Monitoring
Risk-Based Monitoring Evolutions in monitoring approaches Voorkomen is beter dan genezen! Roelf Zondag 1 wat is Risk-Based Monitoring? en waarom doen we het? en doen we het al? en wat is lastig hieraan?
Risks are Key, Processes Follow. Michiel Schuijt Chief Risk Officer, Mn Services
Risks are Key, Processes Follow Michiel Schuijt Chief Risk Officer, Mn Services Mn Services & Our Risk Management Philosophy 8 June 2011 ProcessWorld 2011 2 Pension Companies in the Netherlands APG Groep
ISO 9001:2008 Quality Systems Manual
ISO 9001:2008 [Company Name] ADDRESS Phone: Phone: Fax: Fax: The holder of this manual is cautioned that the information contained herein must not be loaned or circulated outside of [Company Name] except
Veilige software. Wie voelt zich verantwoordelijk?
Veilige software Wie voelt zich verantwoordelijk? Praktijkvoorbeeld (1/3) Een willekeurige Directeur ICT Zijn er incidenten? Wat is de omvang? De beheerorganisatie spreekt over een web application firewall?
Upside down you re turning me Tarte Tartin lean strategy. Marloes Hendriks, Henk Veraart Elisabeth TweeSteden Hospital, The Netherlands
Upside down you re turning me Tarte Tartin lean strategy Marloes Hendriks, Henk Veraart Elisabeth TweeSteden Hospital, The Netherlands Who are we? Marloes Hendriks, MSc, senior lean consultant broad experience
ISO 9001 Quality Management System Lead Auditor Training (IRCA)
ISO 9001 Quality Management System Lead Auditor Training (IRCA) Course Description BSI s Quality Management Systems (QMS) Auditor/Lead Auditor Training Course (ISO 9001) course teaches the principles and
GMP-Z Annex 15: Kwalificatie en validatie
-Z Annex 15: Kwalificatie en validatie item Gewijzigd richtsnoer -Z Toelichting Principle 1. This Annex describes the principles of qualification and validation which are applicable to the manufacture
GMP-Z Hoofdstuk 4 Documentatie. Inleiding
-Z Hoofdstuk 4 Documentatie Inleiding Het hoofdstuk Documentatie uit de -richtsnoeren is in zijn algemeenheid goed toepasbaar in de ziekenhuisapotheek. Verschil met de industriële is dat de bereidingen
Stork after leaving the exchange: Quiet before or after the storm!
CIO Track Session #2 The Future is yours! CIO Track Session #2 Stork after leaving the exchange: Quiet before or after the storm! CIO Track Session #2 The Future is yours! Bas van Werven Anchorman BNR
PinkRoccade Offshore Facilities Optimizing the Software Development Chain. PROF proposition. neral presentation
Optimizing the Software Development Chain PROF proposition neral presentation OF PinkRoccade Offshore: Near Offshore future Facilities Gartner: Offshore is no longer a strategic advantage it is a competitive
TRAINING BROCHURE 2015
CHAMBER CERTIFICATION ASSESSMENT SERVICES LIMITED TRAINING BROCHURE 2015 For the last 20 years, Chamber Certification Assessment Services Limited has been providing highly professional, quality training
INTEGRATED QUALITY MANAGEMENT TRAINING. (Albert Balogh)
INTEGRATED QUALITY MANAGEMENT TRAINING (Albert Balogh) Fig.1 BODY OF KNOWLEDGE FOR QUALITY MANAGERS TQM EXCELLENCE MODELS EFQM MODEL QMS ISO 9001 INTEGRATED MANAGEMENT SYSTEMS ISO (9001+14001+ 18001+27001)
Citrix Access Gateway: Implementing Enterprise Edition Feature 9.0
coursemonstercom/uk Citrix Access Gateway: Implementing Enterprise Edition Feature 90 View training dates» Overview Nederlands Deze cursus behandelt informatie die beheerders en andere IT-professionals
HR Transformation and Future of HR Brussel, 25 april 2013 Material part 1/2
HR Transformation and Future of HR Brussel, 25 april 2013 Material part 1/2 Doelstellingen Ideeën uitwisselen over hoe een HR transformatie te starten Ervaringen delen over hoe HR toegevoegde waarde kan
Quality Management HOW ISO PROCESSES CAN POWER YOUR BUSINESS MANAGEMENT SYSTEM. Welcome!! ERMC Operational Excellence.
ERMC Operational Excellence Quality Management HOW ISO PROCESSES CAN POWER YOUR BUSINESS MANAGEMENT SYSTEM June 12 th, 2013 Welcome!! ELK RIVER MACHINE COMPANY Bruce Roles Who am I? Operational Excellence
Evaluation of the Plant Shutdown Process Workshop
Evaluation of the Plant Shutdown Process Workshop PDM Bas Broods 13-01-2010 Contents Opening Introduction PDM 11.50-11.55 Case 11.55-12.10 Workshop exercise Explanation 12.10-12.20 Exercise 12.20-12.50
REPORT OF THE OPERATIONAL SAFETY REVIEW TEAM (OSART) MISSION TO THE EPZ - BORSSELE NUCLEAR POWER PLANT NETHERLANDS
NSNI/OSART/178/2015 ORIGINAL: English REPORT OF THE OPERATIONAL SAFETY REVIEW TEAM (OSART) MISSION TO THE EPZ - BORSSELE NUCLEAR POWER PLANT NETHERLANDS 1-18 September 2014 DIVISION OF NUCLEAR INSTALLATION
Specification by Example (methoden, technieken en tools) Remco Snelders Product owner & Business analyst
Specification by Example (methoden, technieken en tools) Remco Snelders Product owner & Business analyst Terminologie Specification by Example (SBE) Acceptance Test Driven Development (ATDD) Behaviour
Planning Poker. Planning Poker. Planning Poker. Agile. Agile. Agile. Planning Poker. Planning Poker. Planning Poker. Agile. Agile.
Win As Much Win As Much Win As Much Win As Much Win As Much Win As Much Win As Much Win As Much Win As Much Win As Much Win As Much Win As Much Win As Much Win As Much Win As Much Win As Much Win As Much
Lean in het digitale tijdperk. Hans Toebak, Arjen Markus, 13 november 2013
Lean in het digitale tijdperk Hans Toebak, Arjen Markus, 13 november 2013 Back to the future 2 2054 lijkt in 2013 toch al erg dichtbij 3 Klanten passen zich sneller aan dan ooit. 4 5 6 De hedendaagse consument
QUESTIONNAIRE TO ASSIST PREPARATION FOR AN ISO 14001 AUDIT
Questionnaire to prepare for a Certification Audit for Environmental Management Systems (EMS) 0.05.2010 of 9 1 General Details With the help of this questionnaire you can provide a detailed description
Kostenreductie update, actieplan en governance. Ernst van Zuijlen 17 februari 2016
Kostenreductie update, actieplan en governance Ernst van Zuijlen 17 februari 2016 Kostenreductie opties in Nederland What is the goal of the study? 1. Potential 2. Options for cost reduction 3. Further
Tuesday, February 26, 2008. Unit testen in de praktijk
Unit testen in de praktijk Indeling Algemene theorie van unit testing PHPunit Wat is het doel van testen? Controleren of software correct werkt. Voldoet software aan vooraf gegeven specificaties? Blijft
DEKRA Certification ISO 27000:2013 SHAPING THE FUTURE
DEKRA Certification ISO 27000:2013 SHAPING THE FUTURE Henk Keijzer, 24 september 2013 Over DEKRA DEKRA HQ based in Stuttgart, Germany Active in more than 50 countries worldwide Organised in 3 Business
Het Secure Datacenter
Het Secure Datacenter If trust and reliability matters Michiel Steltman CTO Siennax Drivers voor IT Security Financiële aansprakelijkheid Sox, Basel II Persoonlijke aansprakelijkheid van managers Operationele
3PM²: an integrated approach to enable the execution of organisational strategy. 3PM² - 16 november 2012 Stanwick Management Consultants
3PM²: an integrated approach to enable the execution of organisational strategy 3PM² - 16 november 2012 1 13u30 Welkom Agenda Afspraken 13u40 3PM²: Kader 14u15 Parallelle workshops 15u00 Break 15u15 Parallelle
Verticale tuin maken van een pallet
Daar krijg je dan je groendakmaterialen geleverd op een pallet. Waar moet je naar toe met zo'n pallet. Retour brengen? Gebruiken in de open haard? Maar je kunt creatiever zijn met pallets. Zo kun je er
Rotterdam Climate Initiative 50% CO2 reduction 100 % Climate proof
Rotterdam Climate Initiative 50% CO2 reduction 100 % Climate proof Gerrit J. van Tongeren Port of Rotterdam Chairman Deltalinqs Energy Forum Boardmember Rotterdam Climate Initiative Deltalinqs Energy Forum
IP-NBM. Copyright Capgemini 2012. All Rights Reserved
IP-NBM 1 De bescheidenheid van een schaker 2 Maar wat betekent dat nu 3 De drie elementen richting onsterfelijkheid Genomics Artifical Intelligence (nano)robotics 4 De impact van automatisering en robotisering
White Paper June 2009. Enabling the benefits of PAS 55: The new standard for asset management in the industry
White Paper June 2009 Enabling the benefits of PAS 55: The new standard for asset management in the industry Page 2 Contents 2 Introduction 2 The PAS 55 asset management standard 4 The scope of PAS 55
ISO 9001 Quality Management System
ISO 9001 Quality Management System DETAILED GUIDE ISO 9001 Background ISO 9001:2008 is the world s foremost quality management standard, used by hundreds of thousands of organizations in over 170 countries
Research data management: funder requirements, questions and solutions 3TU.Datacentrum Symposium 2014
Research data management: funder requirements, questions and solutions 3TU.Datacentrum Symposium 2014 The changing landscape of research data Looking back 3TU.Datacentrum established in 2007 As part of
Overview... Backup & Disaster Recovery... Quality Management...
Overview... We provide both a range of energy-efficiency, environmental and sustainability services to service all areas of the Lot 4 Specialist Cloud Services. Our services are offered through both digital
10 best practices voor een groen IT systeem
10 best practices voor een groen IT systeem Symposium Groene ICT en Duurzaamheid, mei 2015 Niels van der Zwan, Michiel Cuijpers Software Improvement Group Kennis Netwerk Groene Software +31 20 314 0950
IRCA Certificated QMS Lead Auditor Training Course. Programme
IRCA Certificated QMS Lead Auditor Training Course Programme Day 1 08.30 Registration 09.00 Introductions / Course overview / Delegate assessment IRCA and the Auditor Certification Scheme 09.45 An Overview
Understanding Principles and Concepts of Quality, Safety and Environmental Management System Graham Caddies
Understanding Principles and Concepts of Quality, Safety and Environmental Management System Graham Caddies Owner / Principal Advance Profitplan Understanding Principles & Concepts Page 1 of 10 Revision
Dutch Mortgage Market Pricing On the NMa report. Marco Haan University of Groningen November 18, 2011
Dutch Mortgage Market Pricing On the NMa report Marco Haan University of Groningen November 18, 2011 Introductory remarks My comments are complementary: I do not focus so much on this market as such, more
Power plant safety: a wise business move
Power plant safety: a wise business move Power plant safety: a wise business move Going to work in a controlled and safe environment is not an unreasonable expectation for any worker. In many occupations,
Voorbeeld. Preview ISO 9001 INTERNATIONAL STANDARD. Quality management systems Requirements
INTERNATIONAL STANDARD ISO 9001 Fourth edition 2008-11-15 Corrected version 2009-07-15 Quality management systems Requirements Dit document mag slechts op een stand-alone PC worden geinstalleerd. Gebruik
Making, Moving and Shaking a Community of Young Global Citizens Resultaten Nulmeting GET IT DONE
Making, Moving and Shaking a Community of Young Global Citizens Resultaten Nulmeting GET IT DONE Rianne Verwijs Freek Hermens Inhoud Summary 5 1 Introductie en leeswijzer 7 2 Achtergrond en onderzoeksopzet
QMS. Rev. 8.1. COMPANY PROPRIETARY INFORMATION Prior to use, ensure this document is the most recent revision by checking the Master Document List.
QMS WINS Quality Management System Manual Rev. 8.1 COMPANY PROPRIETARY INFORMATION Prior to use, ensure this document is the most recent revision by checking the Master Document List. QMS WINS Quality
Corporate Quality System Manual. Doc. No.: DOC-35187 Revision 5
Corporate Quality System Manual Doc. No.: DOC-35187 Revision 5 Page 1 of 13 Table of Contents 1 Introduction 1.1 Purpose 1.2 Scope 2 Corporate Overview 2.1 Scope of the QMS 2.2 Overview 3 Management Responsibility
MAYORGAME (BURGEMEESTERGAME)
GATE Pilot Safety MAYORGAME (BURGEMEESTERGAME) Twan Boerenkamp Who is it about? Local council Beleidsteam = GBT or Regional Beleidsteam = RBT Mayor = Chairman Advisors now = Voorlichting? Official context
Quality at GE Energy
Quality at GE Energy Table of Contents GE Energy and Quality Visions 2 Our Customer Commitments 3-5 The Quality Organization and Policy 6-8 Quality Management System 9-11 Key Business Processes 12-16
Vigilant Security Services UK Ltd Quality Manual
Quality Manual Date: 11 th March, 2014 Issue: 5 Review Date: 10 th March 2015 VSS-COM-PRO-001 SCOPE This Quality Manual specifies the requirements for the Quality Management System of Vigilant Security
Siemens Steam Turbine Generator Packages for Advanced Nuclear Power Plants
Siemens Steam Turbine Generator Packages for Advanced Nuclear Power Plants Olaf Bernstrauch (Speaker) Package Frame Owner Steam Turbine & Generators for NPP Dietmar Struken Product Line Marketing Steam
HOW TO IMPLEMENT ISO 9001 WITHOUT DOCUMENTATION
HOW TO IMPLEMENT ISO 9001 WITHOUT DOCUMENTATION HOW TO IMPLEMENT ISO 9001 WITHOUT DOCUMENTATION Here are several ways that you can eliminate the high volume of documentation when implementing ISO 9001
Martine de Bruijne, Cordula Wagner Safety 4 Patients www.onderzoekpatientveiligheid.nl
Patient safety and patient outcomes Martine de Bruijne, Cordula Wagner Safety 4 Patients www.onderzoekpatientveiligheid.nl TRIP symposium, 19 maart 2013 Safety 4 patients www.onderzoekpatientveiligheid.nl
Hot Topics Treasury Seminar
Hot Topics Treasury Seminar Supplier financing 18 June, 2015 Discover and unlock your potential 1 Program 1. A WCM Opportunity 2. The Concept 3. Business Case 4. Platforms 5. P2P Process Optimisation 6.
Sustainability in the Dutch Power Sector
Sustainability in the Dutch Power Sector Fact Sheet Series Eneco Joseph Wilde-Ramsing, Tim Steinweg, Maaike Kokke September 2008 Eneco 1 Introduction This series of fact sheets is designed to investigate
Offshore Engineering Data Harvey Johnman November 2013
Offshore Engineering Data Harvey Johnman November 2013 Achieving Collaborating Improving Growing Introduction Harvey Johnman Information Manager, AMEC Brownfield Engineering 25 Years in Data Management
4.0 - QUALITY MANAGEMENT SYSTEMS
Section Description 4.1 Quality System Processes Rev: A --- 01/1/04 --- New 4.0 - QUALITY MANAGEMENT SYSTEMS Bids, Quotations, Orders and Contracts CUSTOMER REQUIREMENTS CUSTOMERS Human Resources Planning
Netherlands National Contact Point OECD Guidelines for Multinational Enterprises. Lodewijk de Waal 23 October 2015
Netherlands National Contact Point OECD Guidelines for Multinational Enterprises Lodewijk de Waal 23 October 2015 De ondernemingsraad en MVO MVO moet geintegreerd onderdeel zijn van bedrijfsbeleid, het
QUALITY MANAGEMENT SYSTEM (QMS) MANUAL
Printed QMS Documentation is Uncontrolled Page 1 of 19 QUALITY MANAGEMENT SYSTEM (QMS) MANUAL ISSUE/ REVISION DATE DESCRIPTION ISSUE HISTORY PREPARED/ APPROVED BY 09/04/2014 Initial issue G.Rees 11/04/2014
Wat is nieuw in JD Edwards?
Wat is nieuw in JD Edwards? 1 Terug in de tijd Wat gebeurde er in februari 2005? 4 JD Edwards Product Roadmap 2005 5 JD Edwards Product Roadmap 2014 6 7 8 16 Hoe Cloudy is JD Edwards? Is het licentiemodel
SOA ervaringen bij de KLM
SOA ervaringen bij de KLM Het Electronic Booking Tool project Computable SOA Seminar 27 maart 2008 Theo Maas Lead Architect - KLM Passenger Commercial theo.maas@klm.com Inhoud. Waarom: Airlines, e-business
12-3-2014. After MGI. MGI celebration series. Hilbert Davelaar Project Manager GIS&ICT. Wageningen, 12 March 2013
After MGI MGI celebration series Hilbert Davelaar Project Manager GIS&ICT Wageningen, 12 March 2013 1 Introduction 2 Hilbert Davelaar MSc 2000 2003 WUR BLP 2003 2005 WUR MGI Thesis: Participatory planning
MAKANA MUNICIPALITY DR PRAVINE NAIDOO. Municipal Manager. Total Quality Management System ISO 9000: 2000
MAKANA MUNICIPALITY Total Quality Management System ISO 9000: 2000 DR PRAVINE NAIDOO B.Proc.(UDW) MBA (Netherlands) DBA (KwaZulu-Natal) Attorney of the High Court of South Africa Municipal Manager 1 Municipality
Correspondence between ISO 9001:2008 and 14001:2004, OHSAS 18001:2007, ISM and the SeaBird Management System
Correspondence between ISO 9001:2008 and 14001:2004, OHSAS 18001:2007, ISM and the SeaBird Management System Introduction (title Introduction Introduction Preamble Introduction General 0.1 --- --- ---
Oversight Management: een zinvolle aanvulling!
Oversight Management: een zinvolle aanvulling! Houfhoff Pension Fund Academy Christiaan Tromp info@fiduciaryservices.eu April 2012 1 Agenda The Fiduciary Management promise The evolution of Pension Fund
Tebodin ISO Integration of Engineering and Maintenance
Tebodin ISO 55000 Integration of Engineering and Maintenance Bunnik September 18 th 2014 Content Introduction Scope ISO 55000 Tebodin vision on Asset management ISO 55000 implementation Mission page 2
Market Intelligence & Research Services. CRM Trends Overview. MarketCap International BV Januari 2011
Market Intelligence & Research Services CRM Trends Overview MarketCap International BV Januari 2011 Index 1. CRM Trends generiek 2. CRM & IT 3. CRM in Nederland 2011 2 Index 1. CRM Trends generiek 2. CRM
Auteur. Onderwerp. Datum
Auteur DLA PIPER Be Aware Employment, Pensions and Benefits www.dlapiper.com Onderwerp Does the employee who uses a company car (even only occasionally) to transport a colleague have to possess a certificate
Voorbeeld. Preview ISO 10018 INTERNATIONAL STANDARD. Quality management Guidelines on people involvement and competence
INTERNATIONAL STANDARD ISO 10018 First edition 2012-09-01 Quality management Guidelines on people involvement and competence Dit document mag slechts op een stand-alone PC worden geinstalleerd. Gebruik
Moving from ISO 9001:2008 to ISO 9001:2015
ISO 9001 Transition guide ISO Revisions Moving from ISO 9001:2008 to ISO 9001:2015 The new international standard for quality management systems ISO 9001 - Quality Management System - Transition Guide
ISACA Roundtable. Cobit and Grab@Pizza 7 september 2015
1 ISACA Roundtable 7 september 2015 ISACA Roundtable Cobit and Grab@Pizza 7 september 2015 2015 KPN Corporate Market B.V. ISACA, is a registered trademark of the Information Systems Audit and Control Association
Information technology specialist (systems integration) Informatietechnologie specialist (systeemintegratie) Professional activities/tasks
Information technology specialist (systems integration) Informatietechnologie specialist (systeemintegratie) Professional activities/tasks Design and produce complex ICT systems by integrating hardware
Business improvement workshops
Business improvement workshops Performance Workshops Meet the challenge to improve performance After attending a SR Operational Boot Camp put on by the Strategic Business Services Division we immediately
Lost in Payroll Land? Join the debate to discover how to make your payroll costs shrink before your eyes!
Lost in Payroll Land? Join the debate to discover how to make your payroll costs shrink before your eyes! 1. Organising your Global payroll What does that mean? Why does it need to be done? Why it can
HSMS. Group Health AND Safety Management System
3 2 CONSULTATION AND EMPOWERMENT 4 RISK MANAGEMENT 1 AMBITION, POLICY AND RULES LEADERSHIP, ACCOUNTABILITY AND ORGANISATION PLAN AND COMMIT 5 EMERGENCY PREPAREDNESS 10 AUDIT AND MATURITY PATH 9 LEARN AND
Post Fukushima Stress Test of the EPZ Nuclear Power Plant in the Netherlands KFD review of the licensee s assessment
Post Fukushima Stress Test of the EPZ Nuclear Power Plant in the Netherlands KFD review of the licensee s assessment Colophon Inspectorate of Housing, Planning and the Environment Department for Nuclear
CMMI version 1.3. How agile is CMMI?
CMMI version 1.3 How agile is CMMI? A small poll Who uses CMMI without Agile? Who uses Agile without CMMI? Who combines both? Who is interested in SCAMPI? 2 Agenda Big Picture of CMMI changes Details for
Managed Security Services Als je het doet moet je het goed doen.
Managed Security Services Als je het doet moet je het goed doen. Peter Mesker CTO IT SECURITY IS TOPSPORT! SecurePROTECT Managed Security Services security is een proces, geen product De uitdaging Don
EA E S A A S Eerste uitbreiding
EASA Eerste uitbreiding EASA wetgevingsstructuur - Essential requirements Implementing rules Basic Regulation Part s AMC s Acceptable means of compliance Basic Regulation Grondwet voor de luchtvaart in
Concept Design. Gert Landheer Mark van den Brink Koen van Boerdonk
Concept Design Gert Landheer Mark van den Brink Koen van Boerdonk Content Richness of Data Concept Design Fast creation of rich data which eventually can be used to create a final model Creo Product Family
Duurzaam Supply Management
Duurzaam Supply Management Risico s en kansen NEVI Inkoopdag 24 juni 2014 Programma FIRA: De 3 minuten van de sponsor Opwarmen, wat is MVO/MVI eigenlijk? ING: De uitdaging van transparantie Vragen en discussie
Integral Engineering
Integral Engineering Ir. Marcel A.M. Grooten Managing Director FHI High Tech Equipment Engineering 1 februari 2011 Introduction Market Trends Integral Engineering Examples 1-2-2011 2 High Tech Market &
A Review ISO 9001:2015 Draft
A Review ISO 9001:2015 Draft ISO 9001 Why is it changing? Disclaimers Verbal statements made by the presenter may represent personal opinions and/or interpretations. The presentation includes information
Quality Manual. Dynamic Manufacturing 156 Armstrong Drive Freeport, PA 16229. Revision 6 Revision Date: 7/8/2013. www.dynamic-manufacturing.
Quality Manual Dynamic Manufacturing 156 Armstrong Drive Freeport, PA 16229 www.dynamic-manufacturing.com Page 1 of 5 Statement of Authority Dynamic Manufacturing recognizes its responsibilities to fully
ISO 9001:2008 The Standard for World-Class Quality
ISO 9001:2008 The Standard for World-Class Quality 2 ISO 9001:2008 The Standard for World-Class Quality THE HAND THAT GUIDES Change Management Consulting specializes in providing ISO 9001/QS-9000 implementation
Driving Performance Improvements with the Use of Key Performance Indicators
Driving Performance Improvements with the Use of Key Performance Indicators Patricia A. Jones, Senior Staff Health Physicist, Constellation Energy Nuclear Group, LLC, Calvert Cliffs Nuclear Power Plant,
Duurzaam Supply Management
Duurzaam Supply Management Risico s en kansen NEVI Inkoopdag 24 juni 2014 Programma FIRA: De 3 minuten van de sponsor Opwarmen, wat is MVO/MVI eigenlijk? ING: De uitdaging van transparantie Vragen en discussie
Architectuur hulpmiddelen TechnoVision & CORA. Maarten Engels Nieuwegein, 9 februari 2012
Architectuur hulpmiddelen TechnoVision & CORA Maarten Engels Nieuwegein, 9 februari 2012 AGENDA Hulpmiddel 1: TechnoVision Hulpmiddel 2: Common Reference Architecture Q&A Hulpmiddel 1: TechnoVision 4
IRCA QUALITY MANAGEMENT SYSTEMS AUDITOR/LEAD AUDITOR TRAINING IRCA Reg. No. A18021 (5 DAYS)
IRCA QUALITY MANAGEMENT SYSTEMS AUDITOR/LEAD AUDITOR TRAINING IRCA Reg. No. A18021 (5 DAYS) The purpose of the seminar is to present and analyze the requirements of the standard EN ISO 9001 and to train
Inclusive Education : An international perspective
Inclusive Education : An international perspective Dr Cor Meijer, director www.european-agency.org Member countries of the Agency Presently, the Agency has 27 full member countries: Austria, Belgium (French),
Active Security: Welfare to Work on the Work Floor
Active Security: Welfare to Work on the Work Floor Els Sol International research conference: The global financial crisis and new governance of labour market policies, Copenhagen, 24-25 June 2010 Content
ISO/TC 176/SC 2 2014-07-10 2014-10-10. Quality management systems Requirements
DRAFT INTERNATIONAL STANDARD ISO/DIS 9001 ISO/TC 176/SC 2 Secretariat: BSI Voting begins on: Voting terminates on: 2014-07-10 2014-10-10 Quality management systems Requirements Systèmes de management de
Relationele Databases 2002/2003
1 Relationele Databases 2002/2003 Hoorcollege 5 22 mei 2003 Jaap Kamps & Maarten de Rijke April Juli 2003 Plan voor Vandaag Praktische dingen 3.8, 3.9, 3.10, 4.1, 4.4 en 4.5 SQL Aantekeningen 3 Meer Queries.
Capacity Building and Human Resource Development for Nuclear Power Programmes
Technical Meeting on COOPERATION FOR HUMAN RESOURCE DEVELOPMENT (HRD) AMONG EMBARKING AND EXPERIENCED COUNTRIES Vienna, 04 06 June, 2013 Capacity Building and Human Resource Development for Nuclear Power
ABN AMRO Bank N.V. The Royal Bank of Scotland N.V. ABN AMRO Holding N.V. RBS Holdings N.V. ABN AMRO Bank N.V.
Op 6 februari 2010 is de naam ABN AMRO Bank N.V. (geregistreerd bij de Kamer van Koophandel onder nummer 33002587) gewijzigd in The Royal Bank of Scotland N.V. Op 1 april 2010 is de naam van ABN AMRO Holding
VIDEO CREATIVE IN A DIGITAL WORLD Digital analytics afternoon. Hugo.schurink@millwardbrown.com emmy.brand@millwardbrown.com
VIDEO CREATIVE IN A DIGITAL WORLD Digital analytics afternoon Hugo.schurink@millwardbrown.com emmy.brand@millwardbrown.com AdReaction Video: 42 countries 13,000+ Multiscreen Users 2 3 Screentime is enormous
COMPARISON OF ELECTRICITY GENERATION COSTS
Tarjanne Risto, Kivistö Aija COMPARISON OF ELECTRICITY GENERATION COSTS LAPPEENRANNAN TEKNILLINEN YLIOPISTO LAPPEENRANTA UNIVERSITY OF TECHNOLOGY TEKNILLINEN TIEDEKUNTA ENERGIA- JA YMPÄRISTÖTEKNIIKAN OSASTO
Introductions: Dr. Stephen P. Schultz
Introductions: Dr. Stephen P. Schultz Vienna, Austria 1 3 September 2015 Work Experience Current Member Advisory Committee on Reactor Safeguards, U.S. Nuclear Regulatory Commission, 12/2011 Chair, Fukushima
Products Solutions Services. High Level Alarms. Industrial Safety
Products Solutions Services High Level Alarms Industrial Safety Erwin Post Product Manager Level Tankgauging Praxis mit Gamma. Only a safe plant is economical Endress+Hauser B.V. Nikkelstraat 6 1411 AJ
Dutch wind energy strength
Dutch wind energy strength Chris Westra (senior consultant ECN) (general manager We@Sea) www.we-at-sea.org www.ecn.nl www.haveneilandopzee.nl 2010 The start in 1972 here we are now: 2010 Drivers for offshore
WHAT IS NATIONAL OWNERSHIP?
WHAT IS NATIONAL OWNERSHIP? In 2005, the Paris Declaration established country ownership as a key principle of aid effectiveness whereby partner countries exercise effective leadership over their development