Outsource IT Services

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1 Computer Systems and Network Solutions

2 Table of Contents 1. IT Services...3 a. Computer and Networking Solutions...3 b. Benefits DETAILS OF THE SERVICES COSTS AND TERMS...5 APPENDIX: List of IT Competencies... 6 Astron International, Inc. Page 2

3 1. IT Services Many organizations are inundated with the demands of their day-to-day operations. The use of computer technology helps to manage these demands but who is managing the technology? Outsourcing these tasks to Astron International, a Microsoft Certified Partner, will allow the organization to concentrate on its core business operations and leave the technical skills to us. We offer computer and networking solutions to build, secure and manage network infrastructures. We are a forward-thinking computer technology company capable of providing invaluable ongoing network services to businesses at reasonable costs. Astron s network consulting services include: Network strategy, project management, security, network planning and design, implementation, optimization and operation services. a. Computer and Networking Solutions Consultation includes an assessment of the network needs from installation to configuration. Installation of a network includes both hardware and software solutions tailored to your specific needs. If network architecture already exists, then we offer analysis and consultation to upgrade the system to optimal performance level. With the current climate of computer hacking, bugs and viruses, network security issues are a main concern for companies handling sensitive, private information. Astron can ascertain the permeability of your network security and offer solutions to strengthen defenses against future disasters. Our tactic is to provide procedures and implement solutions that scan all documents and warn of offensive files before danger occurs as well as firewall installation. We can put your network in the defensive mode guarding against flagrant attempts to destroy your resources and data. Astron s planning and strategic steps can help guard against systems going down and loss of data with the creation of data backup processes and data recovery systems. These measures will ensure your company has a shorter down time and is up and running again within a shortened time frame. Microsoft system updates are applied as they become available to the public. These preventative measures ensure the integrity and reliability of your network system and data. b. Benefits The major benefits of our IT services are as follows: 1. Lower your costs 2. Professionals provide technical service 3. System analysis and consultation 4. Guard against loss of data 5. Reduce downtime if any 6. Identify security holes and apply patches 7. System security Astron International, Inc. Page 3

4 2. SERVICES DETAILS This section describes Astron International s current offering of IT services. 1. Project Management Our management expertise offers customers a complete tracking of the project from the initial vision to the deployed solution. Technology industry expertise and quality development services merge to create a detailed overview of the project projection including instant tracking, processes, tasks, changes, risks and solutions. 2. Network Security With the ASA (Astron Security Assessment) package, customers will receive an in-depth audit of their network to identify and trigger potentially threatening security issues. Upon completion of the ASA, a consultation will follow with alternative solutions to safeguard the network against impending attacks. 3. Network Planning and Design Service includes a comprehensive diagnosis along with a detailed network architecture custom designed to fit your company s needs. Our IT team will look at all aspects from resources, access, security, architecture and data to design a solution catered to you. 4. Network Implementation Microsoft certified network specialists will incorporate both hardware and software solutions to create a LAN system designed to your specifications. All peripherals are configured to be shared by all workstations saving the customer both time and money. 5. Network Optimization and Operation For existing networks, a thorough assessment of the infrastructure will be conducted. After a review of the data, a detailed report of recommended modifications to enhance the system will be provided to the customer. There are numerous technology solutions that can be implemented to improve the overall function of your network. 6. Provide Fixes and Patches A report detailing the latest protection for your computer system will be compiled and sent to clients as they become available. This list will include updates, hotfixes and patches applicable to Microsoft related software. Astron International, Inc. Page 4

5 3. COSTS AND TERMS The costs and terms for the Technical Support Service from Astron International, Inc. will be determined based on the details of the services needed for each individual organization. Please contact Astron International, Inc. as indicated below for more information. Scott A. Jacobson Operations Manager Astron International, Inc. Tel: (281) Astron International, Inc. Page 5

6 APPENDIX: List of IT Competencies The Astron International IT services team supports the components listed below. Some components may not be applicable for all businesses. Operating Systems Windows 2003 Windows 2000 Windows NT Windows XP Windows ME Windows 98 Windows 95 Applications Microsoft.Net Framework Microsoft Active Directory Microsoft BizTalk Server Microsoft Windows 2000 Server Microsoft SQL Server 2000 Microsoft IIS 5.0 Microsoft Messaging (MSMQ) Microsoft Commerce Server 2000/2002 Microsoft SharePoint Portal Server Microsoft ISA Server Microsoft Office (Word, Excel, Access, Outlook) Microsoft Visio Microsoft Project Other Microsoft and third-party applications Astron International, Inc. Page 6

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