Software Support Registration workflow

Size: px
Start display at page:

Download "Software Support Registration workflow"

Transcription

1 Software Support Registration workflow Schlumberger Information Solutions March 2014

2 Copyright Notice 2014 Schlumberger. All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or translated in any form or by any means, electronic or mechanical, including photocopying and recording, without the prior written permission of Schlumberger Information Solutions, 5599 San Felipe, Suite100, Houston, TX Disclaimer Use of this product is governed by the License Agreement. Schlumberger makes no warranties, express, implied, or statutory, with respect to the product described herein and disclaims without limitation any warranties of merchantability or fitness for a particular purpose. Schlumberger reserves the right to revise the information in this manual at any time without notice. Trademark Information Software application marks used in this publication, unless otherwise indicated, are trademarks of Schlumberger. Certain other products and product names are trademarks or registered trademarks of their respective companies or organizations. An asterisk (*) is used throughout this document to designate a mark of Schlumberger.

3 Purpose This document is to show the multiple workflows for registering for online access to the Software Support site for Schlumberger. Contents Quick Guide... 2 New registration... 2 Known customer... 2 Pre-registered... 2 New registration... 3 My Account... 4 Known customer... 8 My Account Pre- Approved My Account

4 Quick Guide New registration A customer who has not registered before with their existing company. Complete workflow Known customer A customer who has previously contacted the Customer Care Center for software support. Complete workflow Pre-registered A customer who has previously contacted the Customer Care Center for software support and has received an invitation to complete an online account. Complete workflow Go to Click on Register Complete the verification Click on the registration ID link within the sent Complete your personal details, select the support option and chose your company Review Click Finish to Submit for approval Go to Click on Register Complete the verification Click on the registration ID link within the sent Review the personal details, select the support option and review your company details Review Click Finish to Submit for approval Go to Receive invitation to complete registration Click on Register Complete the verification Click on the registration ID link within the sent Review the personal details, the authorization support option, and your company details Review Click Finish Log-in 2

5 New registration Site URL: A new registration is defined as a customer who has not registered before with their existing company and has not contacted the Customer Care Center (CCC) for support. From the Support Home page, click on Register using either the link at the top right of the page or the Call To Actions (CTA) buttons on the middle right. Figure1 Figure 1 Support Register link On the My Account page, enter and confirm your company address. NOTE: we recommend that you register the company address that your company server uses to Send out your messages. The auto-create ticketing system for the Customer Care Center can only recognize the server account. Read and Agree to the Schlumberger Terms of Service and Privacy Policy, tick the box indicating that you agree with the terms and conditions. (Figure 2) 3

6 Figure 2 My Account verification and Terms and Conditions acknowledgement Click Register The following message will be presented. Figure 3 Figure 3 My Account verification message Click OK The message sent will include a registration ID link to complete your registration. Figure 4 Figure 4 registration ID link Click on or Copy & Paste the entire link into your browser. My Account Contact details You are presented with a contact details page. Complete each of the fields. Figure 5 4

7 NOTE: your address is pre-filled based on the information you provided in the verification process. Your address cannot be changed at this point. Figure 5 My Account Complete the required information NOTE: fields marked with an asterisk (*) are required Registration options 1 Software Support must have a current software maintenance agreement University must have an academia license Ocean plug-in buyer will allow access to purchase and download plug-ins from the Ocean Store Ocean plug-in developer for current licensed Ocean Developers. You must have an Ocean SDK license to develop plug-ins for Petrel. Create a password using the criteria indicated. Figure 6 Click Next 1 The list of registration options are subject to change 5

8 Figure 6 My Account creating a password Choosing your company To locate your company using the search tool, start typing the name of your company and wait for the auto-complete to display results. From the list of options, chose your company. Figure 7 NOTE: your country will be pre-filled based on the information you provided on the Contact Details page. Figure 7 My Account selecting your company If your company is not listed in the search results, click on Add Company. You will be presented with a template to complete your company information. Figure 8 Figure 8 My Account Add your company details 6

9 Once you have either chosen your company from the search results or added a company, click on Next. You will be presented with a page to review the information you have entered. To edit any section, click on the Edit links next to the section title. Figure 9 Figure 9 My Account review information with Edit options Your request for access is pending approval. The details you have provided will be verified against your company details and maintenance agreement for support. Figure 10 7

10 Figure 10 My Account pending approval Known customer A known customer is a registering customer who has previously contacted the Customer Care Center (CCC) for software support via phone or by . When you contact the CCC, your profile details are created in our customer database. This will reduce the amount of information you will need to provide when you register. From the Support Home page, click on Register using either the link at the top right of the page or the Call To Action (CTA) buttons on the middle right. Figure 11 Figure 11 Support Register link On the My Account page, enter and confirm your company address. NOTE: your profile information in our database will be associated with the address you used to contact the CCC. Please refer to a past correspondence from the CCC to complete the verification process. Read and Agree to the Schlumberger Terms of Service and Privacy Policy, tick the box indicating that you agree with the terms and conditions. Figure 12 8

11 Figure 12 My Account verification Click Register The following message will be presented. Figure 13 Figure 13 My Account verification message Click OK The message sent will include a registration ID link to complete your registration. Figure 14 Figure 14 registration ID link 9

12 Click on or Copy & Paste the entire link into your browser My Account Contact details You are presented with a completed contact details page. Complete any required information or you may edit your details, except the address. Figure 15 NOTE: fields marked with an asterisk (*) are required Figure 15 My Account pre-filled contact details Registration options 2 Software Support must have a current software maintenance agreement. University must have an academia license. Ocean plug-in buyer will allow access to purchase and download plug-ins from the Ocean Store. Ocean plug-in developer For current licensed Ocean Developers. You must have an Ocean SDK license to develop plug-ins for Petrel. 2 The list of registration options are subject to change 10

13 Create a password using the criteria indicated Click Next You will be presented with a page to review the complete profile details. To edit any section, click on the Edit links next to the section title. Figure 16 NOTE: your address, your company information and your country will not be editable. If any of these fields are incorrect, please submit a ticket to the CCC. Figure 16 My Account final review with Edit options Click on Finish Your request for access is pending approval. The details provided by you and the CCC will be verified against your company details and maintenance agreement for support. Figure 17 11

14 Figure 17 Pending approval message Pre- Approved A pre-authorized customer is someone who has previously contacted the Customer Care Center (CCC) for software support via phone or by . When you contact the CCC, your profile details are created in our customer database. New customers that go through the verification process prior to registering will be pre-approved for access to the Software Support site without having to wait for an administrator to complete your request. NOTE: you will have received an invitation to complete your registration by first completing an verification step and then creating a password. Figure 18 Figure 18 Support Pre-Approval invitation to complete registration From the Support Home page, click on Register using either the link at the top right of the page or the Call To Action (CTA) buttons on the middle right. Figure 19 12

15 Figure 19 Support Register link On the My Account page, enter and confirm your company address. NOTE: your profile information in our database will be associated with the address you used to contact the CCC. Please refer to a past correspondence from the CCC to complete the verification process. Read and Agree to the Schlumberger Terms of Service and Privacy Policy, tick the box indicating that you agree with the terms and conditions. Figure 20 13

16 Figure 20 My Account verification Click Register The following message will be presented. Figure 21 Figure 21 My Account registration verification message Click OK The message sent will include a registration ID link to complete your registrations. Figure 22 14

17 Figure 22 registration ID link Click on or Copy & Paste the entire link into your browser My Account Contact details You are presented with a completed contact details page. Your registration type is already completed based on the pre-approval process. Complete any required information or you may edit your details, except the address and country. Figure 23 NOTE: fields marked with an asterisk (*) are required 15

18 Figure 23 My Account pre-filled contact details and pre-approved registration option Create a password using the criteria indicated Click on Next You will be presented with a final review page, which will include your company information. You may edit most of your personal information by selecting the Edit button on this page. You will not be able to edit the address, the company or the country information. Your approval for access is based on the information used to provide you support. Figure 24 If any of the non-editable information provide in this section is incorrect please contact us at 16

19 Figure 24 My Account final confirmation Click Finish You are presented with a Thank you page. Figure 25 17

20 Figure 25 My Account Thank you page Click on Login Enter your username/ address and the password you created during the registration process. Figure 26 Figure 26 Software Support login page 18

Software Support Registration

Software Support Registration Software Support Registration Purpose This document is to show the multiple workflows for registering for online access to the Software Support site for Schlumberger. Contents Software Support Registration...

More information

Scotia Bill Payment Remittance Reporting Service

Scotia Bill Payment Remittance Reporting Service Payment Services Getting Started Scotia Bill Payment Remittance Reporting Service July 2010 Table of Contents 1 Registration & Login...........................................................3 a. Your

More information

Pipeliner CRM Phaenomena Guide Getting Started with Pipeliner. 2015 Pipelinersales Inc. www.pipelinersales.com

Pipeliner CRM Phaenomena Guide Getting Started with Pipeliner. 2015 Pipelinersales Inc. www.pipelinersales.com Getting Started with Pipeliner 05 Pipelinersales Inc. www.pipelinersales.com Getting Started with Pipeliner Learn How to Get Started with Pipeliner Sales CRM Application. CONTENT. Setting up Pipeliner

More information

A Step-By-Step Guide

A Step-By-Step Guide ONLINE SUPPORT SYSTEM A Step-By-Step Guide Contents About This Guide...3 Who Should Read This Guide...3 Overview...4 Login...5 Report a Problem...7 View Existing Tickets...9 Request a Modification...10

More information

PayPal By PayDollar. Setup Guide

PayPal By PayDollar. Setup Guide PayPal By PayDollar Setup Guide (Leave Blank Intentionally) PayDollar By PayPal Setup Guide Page 1 Copyright Information AsiaPay (HK) Limited Room 1702, 17/F K. Wah Centre 191 Java Road Hong Kong. Telephone

More information

TSI Support for Autodesk Fabrication Software on Zendesk Help Desk Platform

TSI Support for Autodesk Fabrication Software on Zendesk Help Desk Platform TSI Support for Autodesk Fabrication Software on Zendesk Help Desk Platform Table of Contents 1 Introducing TSI Support for Autodesk Fabrication Software on Zendesk Platform... 2 2 Initial Zendesk Login...

More information

Client Administrator Quick Reference Guide

Client Administrator Quick Reference Guide Client Administrator Quick Reference Guide Thank you for using ADP's ipaystatements to view your payroll information. Use this Quick Reference Guide to learn how to view your pay statement, understand

More information

Online Statements. About this guide. Important information

Online Statements. About this guide. Important information Online Statements About this guide This guide shows you how to: View online statements, including CommBiz Activity Statements (Billing summaries) and online statements for Transaction Accounts, Credit

More information

RealShot Manager Compression Server software

RealShot Manager Compression Server software RealShot Manager Compression Server software User Guide Software Version 1.0 RealShot Manager 2004 Sony Corporation Copyright Notice 2004 Sony Corporation. All rights reserved. This manual may not be reproduced,

More information

XTM Drupal Connector. A Translation Management Tool Plugin

XTM Drupal Connector. A Translation Management Tool Plugin XTM Drupal Connector A Translation Management Tool Plugin Published by XTM International Ltd. Copyright XTM International Ltd. All rights reserved. No part of this publication may be reproduced or transmitted

More information

PCS Internet Security User Guide. User Guide for Clients

PCS Internet Security User Guide. User Guide for Clients PCS Internet Security for Clients August 2005 The ADP Logo is a registered trademark of ADP of North America, Inc. All other trademarks are the property of their respective owners. Copyright 2005 Automatic

More information

Clearview Customer Web Access

Clearview Customer Web Access Clearview Customer Web Access This document outlines the Clearview Process flows for Logging in to Customer Web Access Service Listing o Service Order Desktop o Service Tasks o Viewing Service Schedules

More information

CRM to Exchange Synchronization

CRM to Exchange Synchronization CRM to Exchange Synchronization Product Registration Instructions VERSION 2.0 DATE PREPARED: 1/1/2013 DEVELOPMENT: BRITE GLOBAL, INC. 2012 Brite Global, Incorporated. All rights reserved. The information

More information

AvePoint SearchAll 3.0.2 for Microsoft Dynamics CRM

AvePoint SearchAll 3.0.2 for Microsoft Dynamics CRM AvePoint SearchAll 3.0.2 for Microsoft Dynamics CRM Installation and Configuration Guide Revision C Issued February 2014 1 Table of Contents Overview... 3 Before You Begin... 4 Supported and Unsupported

More information

Pipeliner CRM Phaenomena Guide Add-In for MS Outlook. 2015 Pipelinersales Inc. www.pipelinersales.com

Pipeliner CRM Phaenomena Guide Add-In for MS Outlook. 2015 Pipelinersales Inc. www.pipelinersales.com Add-In for MS Outlook 205 Pipelinersales Inc. www.pipelinersales.com Add-In for MS Outlook Learn how to use sales lead management with Pipeliner MS Outlook Add-In. CONTENT. Setting up Pipeliner Add-In

More information

TIBCO Slingshot User Guide

TIBCO Slingshot User Guide TIBCO Slingshot User Guide v1.8.1 Copyright 2008-2010 TIBCO Software Inc. ALL RIGHTS RESERVED. Page 1 September 2, 2011 Documentation Information Slingshot Outlook Plug-in Important Information SOME TIBCO

More information

Schools Remote Access Server

Schools Remote Access Server Schools Remote Access Server This system is for school use only. Not for personal or private file use. Please observe all of the school district IT rules. 6076 State Farm Rd., Guilderland, NY 12084 Phone:

More information

Employee Quick Reference Guide

Employee Quick Reference Guide Employee Quick Reference Guide Thank you for using ADP's ipaystatements to view your payroll information. Use this Quick Reference Guide to learn how to view your pay statements, W-2s, 1099s, and adjustments.

More information

RedBlack CyBake Online Customer Service Desk

RedBlack CyBake Online Customer Service Desk RedBlack CyBake Online Customer Service Desk Publication Date: June 2014 Copyright Copyright 2014 RedBlack Software Ltd. All rights reserved. Complying with all applicable copyright laws is the responsibility

More information

formerly Help Desk Authority 9.1.3 HDAccess Administrator Guide

formerly Help Desk Authority 9.1.3 HDAccess Administrator Guide formerly Help Desk Authority 9.1.3 HDAccess Administrator Guide 2 Contacting Quest Software Email: Mail: Web site: info@quest.com Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo, CA 92656

More information

Secure File Transfer Guest User Guide Updated: 5/8/14

Secure File Transfer Guest User Guide Updated: 5/8/14 Secure File Transfer Guest User Guide Updated: 5/8/14 TABLE OF CONTENTS INTRODUCTION... 3 ACCESS SECURE FILE TRANSFER TOOL... 3 REGISTRATION... 4 SELF REGISTERING... 4 REGISTER VIA AN INVITATION SENT BY

More information

ACT State Testing Online Services Tutorial

ACT State Testing Online Services Tutorial ACT State Testing Online Services Tutorial Back-up Test Supervisor Version Released July, 2009 2009 by ACT, Inc., All rights reserved. Back-up Test Supervisor Online Profile Form Introduction The Back-up

More information

Configuring and Monitoring Event Logs

Configuring and Monitoring Event Logs Configuring and Monitoring Event Logs eg Enterprise v5.6 Restricted Rights Legend The information contained in this document is confidential and subject to change without notice. No part of this document

More information

AvePoint SearchAll 3.0.2 for Microsoft Dynamics CRM

AvePoint SearchAll 3.0.2 for Microsoft Dynamics CRM AvePoint SearchAll 3.0.2 for Microsoft Dynamics CRM Installation and Configuration Guide Revision E Issued April 2014 1 Table of Contents Overview... 3 Before You Begin... 4 Supported and Unsupported Web

More information

Swisscom Mobile Device Services Quick Start Guide: Set-up Remote Management basic. Mobile Device Services Februar 2014

Swisscom Mobile Device Services Quick Start Guide: Set-up Remote Management basic. Mobile Device Services Februar 2014 Swisscom Mobile Device Services Quick Start Guide: Set-up Remote Management basic Mobile Device Services Februar 2014 Contents 2 Login «Welcome to Swisscom MDS» First steps Step 1: Installing the MDM certificate

More information

Abila Nonprofit Online. Connection Guide

Abila Nonprofit Online. Connection Guide Abila Nonprofit Online This is a publication of Abila, Inc. 2014 Abila, Inc. and its affiliated entities. All rights reserved. Abila, the Abila logos, and the Abila product and service names mentioned

More information

Using Internet or Windows Explorer to Upload Your Site

Using Internet or Windows Explorer to Upload Your Site Using Internet or Windows Explorer to Upload Your Site This article briefly describes what an FTP client is and how to use Internet Explorer or Windows Explorer to upload your Web site to your hosting

More information

Copy Tool For Dynamics CRM 2013

Copy Tool For Dynamics CRM 2013 Copy Tool For Dynamics CRM 2013 Page 1 of 15 Copy Tool 2013 Copyright Warranty disclaimer Limitation of liability License agreement Copyright 2013 Dynamics Professional Solutions. All rights reserved.

More information

Lab 05: Deploying Microsoft Office Web Apps Server

Lab 05: Deploying Microsoft Office Web Apps Server Lab 05: Deploying Microsoft Office Web Apps Server DISCLAIMER 2013 Microsoft Corporation. All rights reserved. Microsoft, Active Directory, Hyper-V, Internet Explorer, Lync, PowerPoint, Silverlight, SQL

More information

End-User Reference Guide

End-User Reference Guide Guide Websense Advanced Email Encryption v7.x Websense Advanced Email Encryption Copyright 1996-2014 Websense, Inc. All rights reserved. This document contains proprietary and confidential information

More information

Contents Firewall Monitor Overview Getting Started Setting Up Firewall Monitor Attack Alerts Viewing Firewall Monitor Attack Alerts

Contents Firewall Monitor Overview Getting Started Setting Up Firewall Monitor Attack Alerts Viewing Firewall Monitor Attack Alerts Firewall Monitor Contents Firewall Monitor Overview...1 Getting Started...1 Setting Up Firewall Monitor Attack Alerts...2 Configuring/Editing Attack Alerts...3 Enabling Attack Notification...4 Configuring

More information

CRM - Word Connector (CWC) For the vtiger CRM User s Manual Manual Version 1.0

CRM - Word Connector (CWC) For the vtiger CRM User s Manual Manual Version 1.0 CRM - Word Connector (CWC) For the vtiger CRM User s Version 1.0 Copyright 2004-2012 CWC CRM Word Connector User s Copyright 2004-2012, All rights reserved. 1 st Edition Trade Marks Many of the designations

More information

Project management integrated into Outlook

Project management integrated into Outlook y Project management integrated into Outlook InLoox PM 7.x Help for the configuration for MySQL-Server An InLoox Whitepaper Published: October 2011 Copyright: InLoox GmbH 2011 You find up-to-date information

More information

Email Archiving User Guide Outlook Plugin. Manual version 3.1

Email Archiving User Guide Outlook Plugin. Manual version 3.1 Email Archiving User Guide Outlook Plugin Manual version 3.1 Copyright 2012 Omniquad Ltd. All rights reserved. Omniquad Ltd Crown House 72 Hammersmith Road Hammersmith London W14 8TH United Kingdom Omniquad

More information

End-User Reference Guide

End-User Reference Guide Guide Websense Advanced Email Encryption v7.6 Contents Receiving secure email....................................... 1 How do I open a secure message?............................ 1 How do I register for

More information

End-User Reference Guide

End-User Reference Guide Guide Websense Advanced Email Encryption v7.6 Websense Advanced Email Encryption Copyright 1996-2011 Websense, Inc. All rights reserved. This document contains proprietary and confidential information

More information

Sophos Mobile Control User guide for Apple ios. Product version: 2 Document date: December 2011

Sophos Mobile Control User guide for Apple ios. Product version: 2 Document date: December 2011 Sophos Mobile Control User guide for Apple ios Product version: 2 Document date: December 2011 Contents 1 About Sophos Mobile Control... 3 2 Set up Sophos Mobile Control on an Apple iphone... 4 3 Set up

More information

Sophos Mobile Control User guide for Windows Mobile

Sophos Mobile Control User guide for Windows Mobile Sophos Mobile Control User guide for Windows Mobile Product version: 2 Document date: December 2011 Contents 1 About Sophos Mobile Control... 3 2 Set up Sophos Mobile Control on a Windows Mobile device...

More information

Unleash the Power of e-learning

Unleash the Power of e-learning Unleash the Power of e-learning Version 1.1 July 2011 Edition 2002-2011 ICS Learning Group 1 Disclaimer ICS Learning Group makes no representations or warranties with respect to the contents or use of

More information

Secure File Transfer Protocol Updated Procedures. June 20, 2011

Secure File Transfer Protocol Updated Procedures. June 20, 2011 Secure File Transfer Protocol Updated Procedures June 20, 2011 Table Of Contents Section Subject 1 Overview 2 Installation and Environment Considerations 3 Preparing the Files for Transfer 4 Connecting

More information

Provider Express Obtaining Login Access. Information for Network Providers

Provider Express Obtaining Login Access. Information for Network Providers Provider Express Obtaining Login Access Information for Network Providers November 2013 Objectives This presentation will review the following features: How to Log in to Provider Express Retrieve a forgotten

More information

Virtual Contact Center

Virtual Contact Center Virtual Contact Center Zendesk Integration with 8x8 Contact Center Agent Guide Revision 1.0 Copyright 2014, 8x8, Inc. All rights reserved. This document is provided for information purposes only and the

More information

Google Cloud Print. Administrator's Guide

Google Cloud Print. Administrator's Guide Google Cloud Print Administrator's Guide October 2014 www.lexmark.com Contents 2 Contents Overview...3 Configuring the application...4 Acquiring a Google account...4 Accessing the configuration page for

More information

Cloud Identity Management Tool Quick Start Guide

Cloud Identity Management Tool Quick Start Guide Cloud Identity Management Tool Quick Start Guide Software version 2.0.0 October 2013 General Information: info@cionsystems.com Online Support: support@cionsystems.com Copyright 2013 CionSystems Inc., All

More information

Access your Insurance Agent s web site using the URL the agency has provided you. Click on the Service 24/7 Link.

Access your Insurance Agent s web site using the URL the agency has provided you. Click on the Service 24/7 Link. 1 Access your Insurance Agent s web site using the URL the agency has provided you. Click on the Service 24/7 Link. You will need to enter your Email Address and Password assigned to you by your Agent.

More information

SOLARWINDS ORION. Patch Manager Evaluation Guide for ConfigMgr 2012

SOLARWINDS ORION. Patch Manager Evaluation Guide for ConfigMgr 2012 SOLARWINDS ORION Patch Manager Evaluation Guide for ConfigMgr 2012 About SolarWinds SolarWinds, Inc. develops and markets an array of network management, monitoring, and discovery tools to meet the diverse

More information

ATT8367-Novell GroupWise 2014 and the Directory Labs

ATT8367-Novell GroupWise 2014 and the Directory Labs ATT8367-Novell GroupWise 2014 and the Directory Labs ATT8367 Novell Training Services AUTHORIZED COURSEWARE www.novell.com Legal Notices Novell, Inc., makes no representations or warranties with respect

More information

Unicenter NSM Integration for BMC Remedy. User Guide

Unicenter NSM Integration for BMC Remedy. User Guide Unicenter NSM Integration for BMC Remedy User Guide This documentation and any related computer software help programs (hereinafter referred to as the Documentation ) is for the end user s informational

More information

Pipeliner CRM Phaenomena Guide Sales Pipeline Management. 2015 Pipelinersales Inc. www.pipelinersales.com

Pipeliner CRM Phaenomena Guide Sales Pipeline Management. 2015 Pipelinersales Inc. www.pipelinersales.com Sales Pipeline Management 2015 Pipelinersales Inc. www.pipelinersales.com Sales Pipeline Management Learn how to manage sales opportunities with Pipeliner Sales CRM Application. CONTENT 1. Configuring

More information

Telstra Wholesale Digital Certificates

Telstra Wholesale Digital Certificates Telstra Wholesale Digital Certificates LinxOnline User Guide Issue Number 2, 31 July 2007 Version 2, 31 July 2007 TW Digital Certificate Management User Guide Copyright 2007, Telstra Corporation Limited.

More information

Contractor Signer Installation and Usage Guide. October 2014

Contractor Signer Installation and Usage Guide. October 2014 Contractor Signer Installation and Usage Guide October 2014 Prepared By Address: 5700 SW 34th Street, Suite 1235, Gainesville, Florida 32608-5371 Web: www.infotechfl.com Customer support for the Bid Express

More information

Technical Brief for Windows Home Server Remote Access

Technical Brief for Windows Home Server Remote Access Technical Brief for Windows Home Server Remote Access Microsoft Corporation Published: October, 2008 Version: 1.1 Abstract This Technical Brief provides an in-depth look at the features and functionality

More information

Dell Statistica 13.0. Statistica Enterprise Installation Instructions

Dell Statistica 13.0. Statistica Enterprise Installation Instructions Dell Statistica 13.0 2015 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or

More information

Virtual Contact Center

Virtual Contact Center Virtual Contact Center Zendesk CTI Integration Configuration Guide Version 8.0 Revision 1.0 Copyright 2013, 8x8, Inc. All rights reserved. This document is provided for information purposes only and the

More information

MadCap Software. Upgrading Guide. Pulse

MadCap Software. Upgrading Guide. Pulse MadCap Software Upgrading Guide Pulse Copyright 2014 MadCap Software. All rights reserved. Information in this document is subject to change without notice. The software described in this document is furnished

More information

EMC VoyenceControl Integration Module. BMC Atrium Configuration Management Data Base (CMDB) Guide. version 4.1.0 P/N 300-008-456 REV A01

EMC VoyenceControl Integration Module. BMC Atrium Configuration Management Data Base (CMDB) Guide. version 4.1.0 P/N 300-008-456 REV A01 EMC VoyenceControl Integration Module version 4.1.0 BMC Atrium Configuration Management Data Base (CMDB) Guide P/N 300-008-456 REV A01 EMC Corporation Corporate Headquarters Hopkinton, MA 01748-9103 1-508-435-1000

More information

Polar Help Desk 4.1. User s Guide

Polar Help Desk 4.1. User s Guide Polar Help Desk 4.1 User s Guide Copyright (legal information) Copyright Polar 1995-2005. All rights reserved. The information contained in this document is proprietary to Polar and may not be used or

More information

Wordware Family Website Instructions

Wordware Family Website Instructions Registering on the Family Website Wordware Family Website Instructions Important: You must fully complete registration in one session in order to guarantee that there are no problems with activating your

More information

EASTPOINTE SECURE E MAIL SYSTEM SETUP INSTRUCTIONS

EASTPOINTE SECURE E MAIL SYSTEM SETUP INSTRUCTIONS EASTPOINTE SECURE E MAIL SYSTEM SETUP INSTRUCTIONS In order to send and receive protected health information (PHI) on consumers between Eastpointe and your provider agency you will need to do the following.

More information

Sophos Mobile Control User guide for Apple ios

Sophos Mobile Control User guide for Apple ios Sophos Mobile Control User guide for Apple ios Product version: 1.0 Document date: April 2011 Contents 1 About Sophos Mobile Control... 3 2 Set up Sophos Mobile Control on an Apple iphone... 4 3 Set up

More information

Universal Management Service 2015

Universal Management Service 2015 Universal Management Service 2015 UMS 2015 Help All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording,

More information

MANAGED SOFTWARE CENTER USER S GUIDE

MANAGED SOFTWARE CENTER USER S GUIDE U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A MANAGED SOFTWARE CENTER USER S GUIDE JANUARY 2015 U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A 2015 UNIVERSITY OF SOUTHERN CALIFORNIA.

More information

Omniquad Exchange Archiving

Omniquad Exchange Archiving Omniquad Exchange Archiving Deployment and Administrator Guide Manual version 3.1.2 Revision Date: 20 May 2013 Copyright 2012 Omniquad Ltd. All rights reserved. Omniquad Ltd Crown House 72 Hammersmith

More information

Windows SharePoint Services Installation Guide

Windows SharePoint Services Installation Guide Windows SharePoint Services Installation Guide Michael@SchmittDotNet.com www.schmittdotnet.com Version 1.4 10/11/2010 Copyright and Disclaimers This guide is for informational purposes only. THE AUTHOR

More information

Security Analytics Engine 1.0. Help Desk User Guide

Security Analytics Engine 1.0. Help Desk User Guide 2015 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement.

More information

Registering the Digital Signature Certificate for Bank Officials

Registering the Digital Signature Certificate for Bank Officials Registering the Digital Signature Certificate for Bank Officials Overview When Bank officials login to the MCA21 application for the first time, they need to register their Digital Signature Certificate

More information

New Participant Digital Certificate Enrollment Procedure

New Participant Digital Certificate Enrollment Procedure New Participant Digital Certificate Enrollment Procedure Now that your account has been setup in the ETS system, you need to access it. As this is a secure site, a digital certificate will be required

More information

Lab 06: Experiencing Microsoft Lync Server 2013 Collaboration Features

Lab 06: Experiencing Microsoft Lync Server 2013 Collaboration Features Lab 06: Experiencing Microsoft Lync Server 2013 Collaboration Features DISCLAIMER 2013 Microsoft Corporation. All rights reserved. Microsoft, Active Directory, Hyper-V, Internet Explorer, Lync, PowerPoint,

More information

Integration Guide. SafeNet Authentication Service. Using SAS with Web Application Proxy. Technical Manual Template

Integration Guide. SafeNet Authentication Service. Using SAS with Web Application Proxy. Technical Manual Template SafeNet Authentication Service Integration Guide Technical Manual Template Release 1.0, PN: 000-000000-000, Rev. A, March 2013, Copyright 2013 SafeNet, Inc. All rights reserved. 1 Document Information

More information

emix Sending Guide emix Release 1.2

emix Sending Guide emix Release 1.2 emix Sending Guide emix Release 1.2 1 Contents About emix 3 Benefits... 3 How emix works... 3 1 Login to the emix Gateway 4 Logging in... 4 2 Send Study from PACS to emix Gateway 5 Attaching a document

More information

Health Insurance Oversight System (HIOS) Portal User Manual

Health Insurance Oversight System (HIOS) Portal User Manual (HIOS) Last updated March 27, 2013 Table of Contents 1 Introduction... 1 2 HIOS System Access... 2 2.1 Existing HIOS Users... 2 2.2 New Users Registration... 9 3 Register an Organization... 14 3.1 Company...

More information

Integration Module for BMC Remedy Helpdesk

Integration Module for BMC Remedy Helpdesk EMC VoyenceControl Integration Module version 4.0.1 BMC REMEDY HELPDESK P/N 300-007-481 REV A01 EMC Corporation Corporate Headquarters Hopkinton, MA 01748-9103 1-508-435-1000 www.emc.com COPYRIGHT Copyright

More information

Pipeliner CRM Phaenomena Guide Opportunity Management. 2015 Pipelinersales Inc. www.pipelinersales.com

Pipeliner CRM Phaenomena Guide Opportunity Management. 2015 Pipelinersales Inc. www.pipelinersales.com Opportunity Management 205 Pipelinersales Inc. www.pipelinersales.com Opportunity Management Learn how to manage sales opportunities with Pipeliner Sales CRM Application. CONTENT. Creating and sharing

More information

1. How to Register... 2. 2. Forgot Password... 4. 3. Login to MailTrack Webmail... 5. 4. Accessing MailTrack message Centre... 6

1. How to Register... 2. 2. Forgot Password... 4. 3. Login to MailTrack Webmail... 5. 4. Accessing MailTrack message Centre... 6 MailTrack How To Document 27 March 2014 Table of Contents 1. How to Register... 2 2. Forgot Password... 4 3. Login to MailTrack Webmail... 5 4. Accessing MailTrack message Centre... 6 5. Creating a MailTrack

More information

Pipeliner CRM Phaenomena Guide Administration & Setup. 2015 Pipelinersales Inc. www.pipelinersales.com

Pipeliner CRM Phaenomena Guide Administration & Setup. 2015 Pipelinersales Inc. www.pipelinersales.com Administration & Setup 05 Pipelinersales Inc. www.pipelinersales.com Administration & Setup Learn how to manage your sales team with Pipeliner Sales CRM Application. CONTENT. Managing Pipeliner s Users

More information

Generating an Apple Push Notification Service Certificate

Generating an Apple Push Notification Service Certificate www.novell.com/documentation Generating an Apple Push Notification Service Certificate ZENworks Mobile Management 2.6.x January 2013 Legal Notices Novell, Inc., makes no representations or warranties with

More information

Perceptive Interact for Microsoft Dynamics CRM

Perceptive Interact for Microsoft Dynamics CRM Perceptive Interact for Microsoft Dynamics CRM Readme Version: 2.2.x Written by: Product Documentation, R&D Date: August 10, 2013 2013 Perceptive Software. All rights reserved CaptureNow, ImageNow, Interact,

More information

DeviceAnywhere Automation for Smartphones Setup Guide Windows Mobile

DeviceAnywhere Automation for Smartphones Setup Guide Windows Mobile DeviceAnywhere Automation for Smartphones Setup Guide Windows Mobile Page 1 of 11 Copyright Copyright 2010 Mobile Complete, Inc. All Rights Reserved. June, 2010. Notice 2010 Mobile Complete, Inc. All rights

More information

Sophos SafeGuard Native Device Encryption for Mac quick startup guide. Product version: 7

Sophos SafeGuard Native Device Encryption for Mac quick startup guide. Product version: 7 Sophos SafeGuard Native Device Encryption for Mac quick startup guide Product version: 7 Document date: December 2014 Contents 1 About SafeGuard Native Device Encryption for Mac...3 2 Working with SafeGuard

More information

MC EDT Designee Maintenance Procedure Summary. Ministry of Health and Long-Term Care

MC EDT Designee Maintenance Procedure Summary. Ministry of Health and Long-Term Care MC EDT Designee Maintenance Procedure Summary Ministry of Health and Long-Term Care Version 6.0 June 2013 Designee Maintenance (Refer to Medical Claims Electronic Data Transfer (MC EDT) Reference Manual

More information

How to Print Using the PrinterOn Hosted Service & FAQs

How to Print Using the PrinterOn Hosted Service & FAQs How to Print Using the PrinterOn Hosted Service & FAQs Version 1.0 February 2013 1. How to Print with PrinterOn... 3 1.1. Email Printing... 3 1.2. Web Portal Printing... 3 1.3. Mobile Apps... 3 1.4. PrintWhere

More information

Contents Notice to Users

Contents  Notice to Users Web Remote Access Contents Web Remote Access Overview... 1 Setting Up Web Remote Access... 2 Editing Web Remote Access Settings... 5 Web Remote Access Log... 7 Accessing Your Home Network Using Web Remote

More information

Amadeus Customer Extranet. Registration and Billing Services User Guide

Amadeus Customer Extranet. Registration and Billing Services User Guide Amadeus Customer Extranet Registration and Billing Services User Guide Table of Contents Introduction... 3 Registration... 3 My Account... 4 Updates you can make as a Manager, Owner or Accountant...4 Turn

More information

Information Technology Services

Information Technology Services Document Imaging Training Information Technology Services IT Training and Communications 3694 West Pine Mall Phone: (314) 977-2553 Email: ittrain@slu.edu http://www.slu.edu/its/ 2006 by Saint Louis University,

More information

Accessing the Across Ticket System

Accessing the Across Ticket System Accessing the Across Ticket System September 2015 Version 2.3 Copyright Across Systems GmbH The content of this document may only be reproduced in any form or communicated to any third party with the prior

More information

Web Remote Access. User Guide

Web Remote Access. User Guide Web Remote Access User Guide Notice to Users 2005 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior

More information

Patient Portal. Accessing the Patient Portal. How to Begin: Enter first and last name, date of birth and create a user name and password.

Patient Portal. Accessing the Patient Portal. How to Begin: Enter first and last name, date of birth and create a user name and password. Patient Portal How to Begin: If you provided an email address when you registered as a patient, you can expect an email after your discharge that will be sent directly from CPSI, our Electronic Health

More information

Integrating ConnectWise Service Desk Ticketing with the Cisco OnPlus Portal

Integrating ConnectWise Service Desk Ticketing with the Cisco OnPlus Portal Integrating ConnectWise Service Desk Ticketing with the Cisco OnPlus Portal This Application Note explains how to configure ConnectWise PSA (Professional Service Automation) application settings and Cisco

More information

Installation Guide. Before We Begin: Please verify your practice management system is compatible with Dental Collect Enterprise.

Installation Guide. Before We Begin: Please verify your practice management system is compatible with Dental Collect Enterprise. Installation Guide Before We Begin: Please verify your practice management system is compatible with Dental Collect Enterprise. Compatibility List: https://www.sikkasoft.com/pms-fs-supported-by-spu/ NOTE:

More information

Credit Card Processing

Credit Card Processing Microsoft Dynamics AX 2009 Credit Card Processing Technical White Paper This white paper is intended for professionals who are involved in the implementation and support of the Credit Card Processing functionality

More information

StarWind iscsi SAN Software: Installing StarWind on Windows Server 2008 R2 Server Core

StarWind iscsi SAN Software: Installing StarWind on Windows Server 2008 R2 Server Core StarWind iscsi SAN Software: Installing StarWind on Windows Server 2008 R2 Server Core www.starwindsoftware.com Copyright 2008-2011. All rights reserved. COPYRIGHT Copyright 2008-2011. All rights reserved.

More information

Online Academic and Administrative Service System. (GRIPS Gateway) Operation Manual (Student)

Online Academic and Administrative Service System. (GRIPS Gateway) Operation Manual (Student) Online Academic and Administrative Service System (GRIPS Gateway) Operation Manual (Student) Contents 1. Access from GRIPS homepage... 1 2. Log in to GRIPS Gateway (G-way)... 1 3. If pop-up blocker appears...

More information

January 23, 2010 McAfee SaaS Email Continuity User Guide

January 23, 2010 McAfee SaaS Email Continuity User Guide January 23, 2010 McAfee SaaS Email Continuity User Guide COPYRIGHT Copyright 2001 2010 McAfee, Inc. All Rights Reserved. This document contains proprietary information of McAfee Inc. and is subject to

More information

Server Installation Guide ZENworks Patch Management 6.4 SP2

Server Installation Guide ZENworks Patch Management 6.4 SP2 Server Installation Guide ZENworks Patch Management 6.4 SP2 02_016N 6.4SP2 Server Installation Guide - 2 - Notices Version Information ZENworks Patch Management Server Installation Guide - ZENworks Patch

More information

VIRTUAL PRIVATE NETWORK (VPN) USER S GUIDE FOR WINDOWS

VIRTUAL PRIVATE NETWORK (VPN) USER S GUIDE FOR WINDOWS U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A VIRTUAL PRIVATE NETWORK (VPN) USER S GUIDE FOR WINDOWS MARCH 2015 U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A 2015 UNIVERSITY

More information

Migrating Cirrus. Revised 7/19/2007

Migrating Cirrus. Revised 7/19/2007 Migrating Cirrus Revised 7/19/2007 Procedure Overview...3 Requirements...3 About the Cirrus Configuration Management Database...4 Migrating Cirrus Configuration Management...4 Migrating Jobs...5 Migrating

More information

Introduction to Version Control in

Introduction to Version Control in Introduction to Version Control in In you can use Version Control to work with different versions of database objects and to keep the database updated. You can review, manage, compare, and revert to any

More information

Enabling Remote Management of SQL Server Integration Services

Enabling Remote Management of SQL Server Integration Services Enabling Remote Management of SQL Server Integration Services Michael@SchmittDotNet.com www.schmittdotnet.com Version 1.0 10/14/2010 Copyright and Disclaimers This guide is for informational purposes only.

More information

Configuring and Monitoring FTP Servers

Configuring and Monitoring FTP Servers Configuring and Monitoring FTP Servers eg Enterprise v5.6 Restricted Rights Legend The information contained in this document is confidential and subject to change without notice. No part of this document

More information

7. In the boxed unlabeled field, enter the last 4 digits of your Social Security number.

7. In the boxed unlabeled field, enter the last 4 digits of your Social Security number. CREATE YOUR MYVIEW LOGIN To access myview while ensuring security, you will be given an encrypted access key token. You will use this token the first time you log into myview. Once you have successfully

More information