Dell Statistica Statistica Enterprise Installation Instructions

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1 Dell Statistica 13.0

2 2015 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of Dell Inc. The information in this document is provided in connection with Dell products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Dell products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, DELL ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL DELL BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF DELL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Dell makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Dell does not make any commitment to update the information contained in this document. If you have any questions regarding your potential use of this material, contact: Dell Inc. Attn: LEGAL Dept 5 Polaris Way Aliso Viejo, CA Refer to our Web site (software.dell.com) for regional and international office information. Trademarks Dell, the Dell logo, and Statistica are trademarks of Dell Inc. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary interest in the marks and names of others. Legend CAUTION: A CAUTION icon indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING icon indicates a potential for property damage, personal injury, or death. IMPORTANT, NOTE, TIP, MOBILE, or VIDEO: An information icon indicates supporting information. Dell Statistica Enterprise Installation Instructions Updated September 2015 Version 13.0

3 Contents Notes... 4 Server installation... 5 Workstation installation... 8 Server uninstall... 9 Workstation uninstall Notes on failed registration About Dell Contacting Dell Technical support resources

4 1 Notes 1 The installation of the Statistica Enterprise network version entails two parts: a) a server installation, and b) workstation installations on each of the client machines. However, if you have a license for Statistica Enterprise to be used with Windows Terminal Server, you don t need to install the program on the workstations; users can remote log on to the server. 2 The server installation must be performed by a user with Administrator permissions to the server. The installation makes necessary changes to the system. Each client installation must be performed while logged on as an Administrator to the client computer. If you are prompted to reboot during the installation, you must log on with Administrator permissions after rebooting to complete the installation successfully. 3 If you have a previous version of Statistica on your computer, uninstall the program (see the Server uninstall and Workstation uninstall sections for uninstall instructions). Note that this method of removing Statistica will not affect or delete any data files created with previous installations. Once this is complete, proceed with the installation instructions. 4 All workstations must have Microsoft TM Internet Explorer version 7 or later installed. 5 The server must be installed to a Windows 2003 operating system or later. 6 This software performs an automatic license registration online. Therefore, it is necessary to perform this installation on a computer that is connected to the Internet. 7 The Statistica installation process creates firewall exceptions. The following program and ports are added to the firewall exception list. Name: Acresso Software Inc. Path: <flexlm install directory>\lmgrd.exe Name: Statistica License Manager daemon Path: <flexlm install directory>\sta_flxm.exe Name: Statistica License Manager Port: Protocol: TCP Name: Statistica License Manager Port: Protocol: TCP Name: WebStatistica Service (also known as Statistica Server) Port: 8081 Protocol: TCP 8 This software installs a Statistica Enterprise database schema to contain configuration information. A database management system that supports the database schema must be available and have a database with user access configured for use to install the schema. Database management systems currently supported include Oracle 7.0 or greater and SQL Server 2000 or greater (including express editions). Access databases are not supported. The user access will need permissions to create and delete tables, views, and indices and have SELECT, DELETE, INSERT, and UPDATE permissions on all objects created. The database schema will need from 100MB to 1GB+ of space depending on the number of audit logs created and the configuration settings. 9 All workstations and server must have any additional database client connectivity installed and configured to connect to the database server before running the installation including ODBC drivers. For SQL Server installations, no database client or drivers are required. For Oracle installations, the Oracle client must be installed with the TNSNAMES configuration set to connect to the Oracle database server, and if installing to 64-bit Windows, must also include the 64-bit Oracle ODBC driver. 4

5 2 Server installation 1 Ensure that no other applications are running. 2 Download the program from support.software.dell.com, and then double-click setup.exe to begin the installation process. Or, insert the Statistica DVD into the DVD drive. The installation process should begin automatically, and the Statistica installation dialog box will be displayed. Click the Install Statistica button. Note: If the DVD does not auto-start, browse the DVD and double-click setup.exe. 3 The Welcome dialog box is displayed. Click the Next button. 4 In the Serial Number / CD Key dialog box, enter the Serial Number and 20-character CD Key in the respective boxes. Note: It is important to use the complete keyset as provided by Dell. Click the Next button to continue. 5 In the Network ID / Install Code dialog box, enter the Net ID and Install Code. Click the Next button to continue. 6 In the License Agreement dialog box, read the software license agreement. Select the I accept the terms in the license agreement option button, and click the Next button if you agree with the terms and want to continue the installation process. 7 In the Setup Type dialog box, select either the Typical option button or the Custom option button. Typical setup installs Statistica with the most common options; this is the recommended selection. Custom setup options are not covered in these instructions. If you have questions about the custom installation, contact Dell technical support Click the Next button to continue. 8 In the Enterprise Database Install Type dialog box, choose the type of installation: either create a new database, or use an existing database. Click the Next button to continue. 9 Select the Database Management System of your choice. a b Access Create New: If you choose to install to a new Access database, ensure that bit-width between Statistica and your Microsoft Office match. That is, if you have 32-bit Microsoft Office, you need to install 32-bit Statistica Enterprise, or if you have 64-bit Microsoft office, you need to install 64-bit Statistica Enterprise. Click the Next button. In the Access Database Path dialog box, leave the default and click the Next button. Setup will then create the database SEWSS.mdb, using the Statistica Enterprise schema. If a previous SEWSS.mdb exists in the specified location, setup will create a backup of this database. Use Existing: If you choose to use an existing Access database, ensure that bit-width between Statistica and your Microsoft Office match. That is, if you have 32-bit Microsoft Office, you need to install 32-bit Statistica Enterprise, or if you have 64-bit Microsoft office, you need to install 64-bit Statistica Enterprise. In the Access Database Path dialog box specify the path where this database is located. Click Browse to select the path to the existing database. The path will be initially set to the assumed default. Once the appropriate path is defined, click the Next button. SQL Server Create New: If you choose to install to a new SQL Server database, a database must first be created specifically for Statistica Enterprise. Then, in the Data Link Properties dialog box on the Connection tab, enter or select the server name where the SQL Server Database is located, and enter the information required to gain access to the server. Then, select the existing Statistica Enterprise configuration database on the server. Click the Test Connection button to ensure that the connection information is correct. If the test connection is successful, click the OK button to apply the connection information. If the test is unsuccessful, verify that the connection information is correct and try again. 5

6 c d e Use Existing: If you choose to use an existing SQL Server database, in the Data Link Properties dialog box on the Connection tab, enter or select the server name where the SQL Server Database is located, enter the information required to gain access to the server, and select the database on the server where the Statistica Enterprise schema will be applied. Click the Test Connection button to ensure that the connection information is correct. If the test connection is successful, click OK to apply the connection information. If the test is unsuccessful, verify that the connection information is correct and try again. Oracle Create New: If you choose to install to a new Oracle database, a database must first be created specifically for Statistica Enterprise. Then, in the Data Link Properties dialog box on the Connection tab, enter the name of the server where the Oracle Database is located and enter the information required to gain access to the database. Click the Test Connection button to ensure that the connection information is correct. If the test connection is successful, click OK to apply the connection information. If the test is unsuccessful, verify that the connection information is correct and try again. Note that Statistica Enterprise assumes the Oracle client software is installed on the server and workstations. Use Existing: If you choose to use an existing Oracle database, in the Data Link Properties dialog box, on the Connection tab, enter the name of the server where the Oracle Database is located and enter the information required to gain access to the database. Click the Test Connection button to ensure that the connection information is correct. If the test connection is successful, click OK to apply the connection information. If the test is unsuccessful, verify that the connection information is correct and try again. Note that Statistica Enterprise assumes the Oracle client software is installed on the server and workstations. Other If you choose to install to another database, contact Dell technical support: 10 In the Start Menu Folder dialog box, enter the Start Menu folder name; the default name is Statistica 12. If you want to create a desktop shortcut to Statistica, select the check box. Click the Next button to continue. 11 In the Register with Dell dialog box, enter the requested information in the appropriate boxes. This information is required to obtain the final licensing file for your software. Click the Next button to continue. 12 In the next dialog box, select a method of software registration. Note that all Statistica products must be registered to obtain the full license. An Internet connection is needed to Automatically register, which is the recommended option. Click the Next button to continue. 13 Statistica will now attempt to register your software automatically. A dialog box stating that your license has been successfully registered is displayed. Click the OK button. If the registration process fails, a different dialog box is displayed indicating the failure. See the Notes on Failed Registration section for additional details of failed registration. 14 Statistica Enterprise is ready to install. To begin copying files to your machine, click the Install button. This may take several minutes. 15 You should receive a message stating that the installation is complete. You may be prompted to reboot now or reboot later, depending on the components that are installed on your machine. If you are prompted, it will be necessary to reboot before you run Statistica. Click the Finish button to complete the installation process. 16 Create a share to the Statistica executable directory. This share must be available to all users who need to run the workstation installation. Users must have read and execute permissions to all files and subfolders. 6

7 Users can connect to this shared directory by browsing for the server name in My Network Places or Network (varies based on the operating system). 7

8 3 Workstation installation 1 Ensure that no other applications are running. 2 Locate the share that you created (step 16 in the Server installation section) when the Statistica Enterprise program files were installed on the server. Double-click the setup.exe file in the Workstation Installer subfolder. 3 The Welcome dialog box is displayed. Click the Next button. 4 In the License Agreement dialog box, read the software license agreement. Select the I accept the terms in the license agreement option button, and click the Next button if you agree with the terms and want to continue the installation process. 5 In the Setup Type dialog box, select either the Typical option button or the Custom option button. Typical setup installs Statistica with the most common options; this is the recommended selection. Custom setup options are not covered in these instructions. If you have questions about the custom installation, contact Dell technical support: Click the Next button to continue. 6 In the Start Menu Folder dialog box, enter the Start Menu folder name; the default name is Statistica 12. If you want to create a desktop shortcut to Statistica, select the check box. Click the Next button to continue. 7 Statistica is ready to install on your workstation. To begin copying files to your machine, click the Install button. 8 Your system will be updated and program files will be installed. In the Setup Wizard Completed dialog box, click the Finish button. If you receive any Version Conflict messages, it is recommended that you keep your existing file (click the Yes button). If the workstation s system files need to be updated, you must restart your computer to finish the installation process. 9 To start using Statistica Enterprise, double-click the Statistica Enterprise shortcut, and type in the default login name admin and password abcdef. The Enterprise Manager application will start. At this point, you should change this default administrator password. 8

9 4 Server uninstall To remove the Statistica Enterprise server software, follow these steps: 1 Ensure that no other applications are running. 2 In the Control Panel, select Add or Remove Programs (Windows Server 2003) or Uninstall a program located under Programs (Windows Server 2008). 3 Scroll down through the list of programs and select Statistica. Click either Remove (Windows Server 2003) or Uninstall (Windows Server 2008) to uninstall the program. 4 A message is displayed to confirm that you want to uninstall Statistica from your computer. Click the Yes button, and Statistica files will be uninstalled. 5 When the uninstall process is complete, click the Yes button to notify the registration server. This makes it possible for you to install the server on another computer. 9

10 5 Workstation uninstall To uninstall a Statistica workstation, follow these steps: 1 Ensure that no other applications are running. 2 In the Control Panel, select Add or Remove Programs (Windows XP) or Uninstall a program located under Programs (Windows Vista or Windows 7). 3 Scroll down through the list of programs and select Statistica. Click either Remove (Windows XP) or Uninstall (Windows Vista or Windows 7) to uninstall the program. 10

11 6 Notes on failed registration The software registration process can fail for several reasons including exceeding the allowed number of installations for a serial number, lack of internet connection on the installed machine, incorrect serial number, or other technical difficulties. 1 If you want Statistica installed on an additional computer, contact Dell for information on our policy and additional pricing. 2 If some other issue has affected your registration, ensure that the computer is connected to the Internet, and verify your serial number. Start Statistica. If the Statistica Licensing dialog box is displayed, click the Register button. If the Statistica Licensing dialog box is not displayed, select the File tab. In the left panel, click Help/Support. In the right panel, under the Support heading, click Register. 3 If the registration process still cannot be completed, contact Dell technical support at 11

12 7 About Dell Dell listens to customers and delivers worldwide innovative technology, business solutions and services they trust and value. For more information, visit Contacting Dell Technical Support: Online Support Product Questions and Sales: (800) Technical support resources Technical support is available to customers who have purchased Dell software with a valid maintenance contract and to customers who have trial versions. To access the Support Portal, go to The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. In addition, the portal provides direct access to product support engineers through an online Service Request system. The site enables you to: Create, update, and manage Service Requests (cases) View Knowledge Base articles Obtain product notifications Download software. For trial software, go to Trial Downloads. View how-to videos Engage in community discussions Chat with a support engineer 12

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