Actiontec V1000W VDSL Gateway Static Business Class

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1 Issue Date: 04/23/2013 Page: 1 Actiontec V1000W VDSL Gateway Static Business Class Table of Contents VDSL2 Technology... 2 Deployment... 2 VDSL2 spectrum... 2 VDSL2 loop length... 3 VDSL2 service compatibility... 4 VDSL Splitter Requirements... 5 VDSL Splitter Requirement... 5 Suttle Whole House Splitter... 6 Actiontec V1000W VDSL Gateway Static Configuration... 7 Install Tasks at a glance... 7 Initial Gateway Setup... 7 WAN Setup VLAN UnTagging Lan Setup Disable NAT Test Internet Connection Disable Wireless Remote access Time Zone Check Connection Status Customer s CPE Requirements Overview Information Customer Requires Usable IP Addresses Subnet Mask Default Gateway DNS Example A Example B Revisions Revisions

2 Issue Date: 04/23/2013 Page: 2 VDSL2 Technology Deployment Remote Served: Not available at this time CO Served via: Adtran 5000 Calix C7 Frontier s initial deployment of VDSL2 is served out of the CO only. An Adtran 5000 or Calix C7 equipped with a VDSL2 card will serve only out of the CO. Serving VDSL2 from a remote is not an option at initial launch. VDSL2 spectrum The VDSL2 standard uses the same underlying DMT modulation code as ADSL and ADSL2+. ADSL has one frequency range devoted to upstream bandwidth and one range devoted to downstream bandwidth. VDSL as we deploy it, has two frequency ranges devoted to upstream bandwidth and two frequency ranges devoted to downstream bandwidth. (Bandplan 998 North American Extension, Profile 8b) ADSL2+ Upstream 138 KHz 2.2 MHz Downstream VDSL2 138 KHz 3.75 MHz 5.2 MHz 8.5 MHz 2

3 Issue Date: 04/23/2013 Page: 3 VDSL2 Technology, VDSL2 loop length Loop length affects the available bandwidth VDSL can deliver. As loop length is increased high frequency roll-off will first reduce download speed; then upload speed; then reduce download speed again. Long loop length Signal attenuation due to high frequency roll-off 138 KHz 3.75 MHz 5.2 MHz 8.5 MHz Longer loop length 138 KHz 3.75 MHz 5.2 MHz 8.5 MHz Even longer loop length 138 KHz 3.75 MHz 5.2 MHz 8.5 MHz 3

4 Issue Date: 04/23/2013 Page: 4 VDSL2 Technology, VDSL2 loop length () Here is the latest rate reach data as of July 20, 2012 Note: Installed service rate must be 75% or greater of the maximum upstream/downstream profile rate in order to achieve synch, if modem synch cannot be achieved, the next lower service rate should be offered to the customer. Small Business VDSL Distances Download/Upload Product Type 26 Ga 24 ga 40/10 VDSL 1,700 2,700 20/3 VDSL 2,200 3,534 15/2 VDSL 2,500 4,016 Bonded ADSL Distances Download/Upload Product Type 26 Ga 24 ga VDSL2 service compatibility The VDSL signal is impaired by certain plant conditions, including the presence of certain disturbers in the same binder group, and possibly as much as the same cable sheath. To prevent degradation of the other services and to ensure VDSL2+ performs as intended, the engineer must adhere to pair assignment rules in the table in Appendix B of EGL XX VDSL2 Services Design. Excerpt: If Parallel service is: Choose VDSL pairs in: T1, AMI Non-adjacent Binder Group ADSL2+ Annex M Separate Binder Group HDSL repeated Non-adjacent Binder Group Actelis non-repeated Separate Binder Group Actelis repeated Non-adjacent Binder Group 4

5 Issue Date: 04/23/2013 Page: 5 VDSL Splitter Requirements VDSL Splitter Requirement Like ADSL services, VDSL will be delivered with POTS service on the line which necessitates the use of a splitter. Technicians must use only approved XDSL splitters for all VDSL installations, VDSL utilizes a much higher frequency range than does standard ADSL services therefore requiring a splitter that is compatible with those higher frequencies. The following splitter is the only approved VDSL splitter at this time: Corning ULM-DSL-32U2 splitter (see picture below) This is the standard Corning DSL splitter that technicians currently use for ADSL services, and must be installed in one of the following Corning NID s for a VDSL service: UNI U1 3 pair NID UNI U1 6 pair NID See pictures below: 5

6 Issue Date: 04/23/2013 Page: 6 VDSL Splitter Requirements, Suttle Whole House Splitter Technicians must not use the Suttle 649A1 whole house splitter for VDSL installations. This Suttle splitter is not VDSL compatible and will cause service issues. 6

7 Issue Date: 04/23/2013 Page: 7 Actiontec V1000W VDSL Gateway Static Configuration Install Tasks at a glance This flowchart represents the tasks necessary to setup an Actiontec V1000 for Static Business service. Important: There is one task that is DSLAM dependant: VLAN Un-Tagging. It is only done on Calix C7 DSLAMs. Initial Gateway Setup The following table gives the steps necessary to Setup the Actiontec V1000W VDSL Gateway Step Action 1 Unpack the contents of the V1000W Gateway box and check to see that you have the following items: Gateway Power adapter Ethernet cable DSL cable 7

8 Issue Date: 04/23/2013 Page: 8 Initial Gateway Setup (continued) Step Action 2 Begin Gateway setup; 1. Wireless: Point wireless antennas up 2. DSL: Connect the DSL cable by plugging one end of the rj-11 line cord into the DSL port on the Gateway and the other end into the phone jack with the DSL. 3. Ethernet: Use the Ethernet cable to connect from any of the Ethernet ports on the gateway to the PC s Ethernet port. 4. Power: Use the included power adaptor to connect to an appropriate power source and plug into the power port on the gateway. 5. Push the power button to the ON position 3 Make sure the following lights on the gateway are green: Power The Ethernet port that is connected to the PC The WIFI light will also be on by default DSL Internet (should be red at this time) 4 Direct your web browser to

9 Issue Date: 04/23/2013 Page: 9 Initial Gateway Setup (continued) Step Action 5 Click Manual Setup 9

10 Issue Date: 04/23/2013 Page: 10 WAN Setup Step 1 Click Advanced Setup Action 2 From the left navigation menu; Click WAN IP Settings 10

11 Issue Date: 04/23/2013 Page: 11 WAN Setup (continued) Step Action 3 From the WAN IP Address screen make the following changes: 1. Select PPPoE 2. Enter the customers PPP Username (from service order) 3. Enter the customers PPP Password (from service order) 4. Click Apply Note: After the changes take effect the Internet light should now be green

12 Issue Date: 04/23/2013 Page: 12 VLAN UnTagging When deployed off of a Calix C7, the V1000 must have its VLAN tagging disabled. If SO indicates DSLAM is Calix C7 Then Perform the following steps to disable VLAN tagging in the V1000 If SO indicates DSLAM is NOT a Calix C7 Then Skip the UnTagging steps jump forward to LAN Setup, page 14. Step 1 Click Advanced Setup Action 2 Click Services/VLAN Settings 3 Locate VLAN Tagging under 4. Set VLAN values Click Disable 12

13 Issue Date: 04/23/2013 Page: 13 VLAN UnTagging (continued) Step Action 4 Click Modify Results: Continue on to LAN Setup 13

14 Issue Date: 04/23/2013 Page: 14 Lan Setup The following table gives the steps necessary to setup the customers Static Public LAN Network. Step Action 1 From the left navigation menu; Click LAN IP And DHCP Settings 14

15 Issue Date: 04/23/2013 Page: 15 Lan Setup (continued) Step Action 2 From the LAN IP screen enter the following: 1. Modem IP Address: (see example below) Note: The modem IP address is the LAN network IP address + 1 (from service order). Example: Service order s LAN IP is: /30 Modem s public IP address is then : Note: Modem Subnet Mask: (see key below) Subnet Mask: / / / Click Apply and Reboot

16 Issue Date: 04/23/2013 Page: 16 Lan Setup (continued) Step Action 3 Wait for DSL light to be solid green Click on index.html Note: V1000 should have assigned your PC an IP address from the Static LAN block (in this example ). Clicking the index.html link automatically connects to the V1000 via the newly assigned IP (in this example ) 4 Click Manual Setup 5 Click Advanced Setup 16

17 Issue Date: 04/23/2013 Page: 17 Lan Setup (continued) Step Action 6 Click LAN IP and DHCP Settings 17

18 Issue Date: 04/23/2013 Page: 18 Lan Setup (continued) Step Action 7 1. Disable DHCP * 2. Click Apply *Note: The DHCP server is broken for Static deployments. The install standard defines the DHCP server to be disabled. The DHCP server on the V1000 performs no error checking, assumes a mask of , and will not accept a range of 1 IP (for /30 deployments)

19 Issue Date: 04/23/2013 Page: 19 Disable NAT The following table gives the steps necessary to Disable NAT Step Action 1 From the left navigation menu under Security Click NAT 2 Select Disable Click Apply 19

20 Issue Date: 04/23/2013 Page: 20 Test Internet Connection Now that NAT is disabled, this is a good time to test the Internet connection, and be sure the Customer s Static LAB block is working on the Internet. Step Action 1 Open a new browser (we ll come back to the V1000 GUI soon) 2 Direct browser to 3 The IP address reported should be customer s (Static LAN block +3) Your PC s IP address. It should not be customer s WAN IP. Disable Wireless The following table gives the steps necessary to Disable Wireless Step Action 1 Switch back to the V1000 GUI browser. 2 Click on Wireless Setup Select Disable Click Apply 20

21 Issue Date: 04/23/2013 Page: 21 Remote access Use the following steps to enable remote management. Step Action 1 1. Click Advanced Setup 2. Click Remote GUI 3. Select Enable 4. Enter Admin Username: remoteadmin 5. Enter Admin Password: f+rr3m0te 6. Click Apply IMPORTANT Due to a bug in the V1000 code, this remote access user/pass will be necessary to login to the device locally as well. Do not setup any other user/pass on the V When prompted to login use the remote admin credentials you just setup. 21

22 Issue Date: 04/23/2013 Page: 22 Time Zone The following table gives the steps necessary to set the gateway internet time; this is required to ensure that gateway log times are correct. Step Action 1 From the Homepage; click on Utilities 22

23 Issue Date: 04/23/2013 Page: 23 Time Zone (continued) Step Action 2 From the Modem Utilities menu; click Time Zone 3 Select the Appropriate Time Zone Click Apply 23

24 Issue Date: 04/23/2013 Page: 24 Check Connection Status Technicians should review the connection status information to check for proper provisioned speeds, as well as verifying the PPP username and to view the gateway WAN address. The following table gives the steps necessary to view the Modem Status screen. Step 1 Click Status Action 2 Verify the PPP User Name Verify the following have been obtained: Modem IP Address DNS Address #1 DNS Address #2 24

25 Issue Date: 04/23/2013 Page: 25 Check Connection Status (continued) Step Action 4 From the left hand navigation menu click on WAN Status. Result: Scroll down the page to view full connection statistics. 25

26 Issue Date: 04/23/2013 Page: 26 Customer s CPE Requirements Overview For Static BHSI, the V1000 must have it s DHCP server disabled (LAN Setup-Step 7, page 18) Without a DHCP server, the customer must manually assign the Static LAN block IP addresses into their own CPE. Information Customer Requires The following network information must be provided to the customer: Usable IP addresses Subnet Mask Default Gateway DNS (Domain Name Servers) The following information will describe how to identify this network information. Usable IP Addresses This information can be determined by examining the Static LAN Block assigned on the Service Order. Example: Static LAN: /30 /30 indicates there are 4 IP addresses in the customer s assigned LAN. /29 indicates there are 8 /28 indicates there are 16. Not all of these IP addresses are available to the customer to use on their CPE. The very first IP address is the Network address : It is not available The second IP address is assigned to the V1000 LAN (LAN Setup-Step 2) The very last IP address is the Broadcast address : It is not available Therefore, out of the group of 4(/30), 8(/29), and 16(/28) IP addresses in the customer s Static LAN block, 3 of those IP addresses are not available to the customer. Any IP addresses not accounted for are available for customer s CPE. 26

27 Issue Date: 04/23/2013 Page: 27 Customer s CPE Requirements, Usable IP Addresses (continued) /30 4 IP addresses total only 1 usable for the customer (4-3=1) /29 8 IP addresses total only 5 usable for the customer (8-3=5) /28 16 IP addresses total only 13 usable for the customer (16-3=13) Example A: Static LAN: /30 /30 indicates 4 addresses in customer s LAN They are: (4 addresses starting from LAN block) st address not available Network address nd address not available Assigned to V1000 LAN last address not available Broadcast address Usable address(es): A /30 provides the customer 1 usable IP address Example B: Static LAN: /29 /29 indicates 8 addresses in customer s LAN They are: (8 addresses starting from LAN block) st address not available Network address nd address not available Assigned to V1000 LAN usable IP address for the customer last address not available Broadcast address Usable address(es): A /29 provides the customer 5 usable IP addresses

28 Issue Date: 04/23/2013 Page: 28 Customer s CPE Requirements, Subnet Mask /30 = /29 = /28 = Default Gateway The default gateway is always the IP you assigned to the V1000 [see LAN Setup-Step 2,p15] Example: Static LAN: /30 ( ) (Static LAN block +1) ( + 1 ) Default Gateway: ( ) DNS Always Primary: Secondary: Example A Static LAN: /30 Provide the customer with the following: Usable IP address(es): Subnet Mask: Default Gateway: DNS: , The subnet mask is determined by the /30, /29, or /28 The subnet mask also determines how many IP addresses are in the customer s LAN block (4, 8, or 16). The usable IP address(es) are whatever IPs remain after identifying the 1 st, 2 nd, and last. The default gateway is the FV2200 s LAN address (LAN block +1) [see LAN Setup-Step 2, p15] The DNS addresses are always and

29 Issue Date: 04/23/2013 Page: 29 Customer s CPE Requirements, Example B Static LAN: /29 Provide the customer with the following: Usable IP address(es): Subnet Mask: Default Gateway: DNS: , The subnet mask is determined by the /30, /29, or /28 The subnet mask also determines how many IP addresses are in the customer s LAN block (4, 8, or 16). The usable IP address(es) are whatever IPs remain after identifying the 1 st, 2 nd, and last. The default gateway is the FV2200 s LAN addrescs (LAN block +1) [see LAN Setup-Step 2, p15] The DNS addresses are always and

30 Issue Date: 04/23/2013 Page: 30 Revisions Revisions Name Ver Date Comment Mark Krasz V1.5 4/23/2013 Added C7 exception Only setup remote access Test connection with ipcow.com Customer CPE req. IP/mask/gw/dns 30

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