Broadband Cables Providers - A Working Principle

Transcription

1 Discover the world of The sorglos Paket for broadband cable providers. It assures the unproblematic data exchange between the different software solutions. Tel.:+49(0) Fax.:+49(0)

2 Discover the world of Applicable packets for each broadband cable provider. Broadband Provider Switch Cablerouter VPN Computer Center SEV Firewall Billingserver ProvAccoserver Mailserver Webserver Broadband Provider Switch Cablerouter Billingserver ProvAccoserver VPN Computer Center SEV Firewall Mailserver Webserver Broadband Provider Switch / Firewall Cablerouter Billingserver ProvAccoserver Mailserver Webserver Support Computer Center SEV Tel.:+49(0) Fax.:+49(0)

3 Management for your cable modems System description ProvAcco is a multi-client capable software solution for broadband cable providers (BCP). This software enables you to configure cable modems for internet access (provisioning) and to count the internet traffic according to the CPEs behind the cable modem (accounting). This provides a volume based traffic counting. Transparent interfaces give the possibility for information exchange with existing billing systems. 1 Prerequisites Server with high availability Redundant power supplies Redundant NICs Hard disk drives wit RAID 2 Multi-client capability Common usage of one cable router through many BCPs Keeps the independency of the different BCPs ProvAcco also supports the use of more than one cable router. Configuration/data input/administration: IP address rooms for: cable modems CPEs real IPs customer s data customer MAC address configuration file

4 Internet traffic data Billing data 3 Software Use of well-proven open source solutions like My-SQL and DHCP servers. 4 Unser Service ProvAccoserver Actual patches and upgrades for operating systems and software Extensive debugging tools like DHCP logger figure: customary data process Please request us for interfaces, descriptions and prices. COSO-APPLIANCE 1 BILLINGSYSTEM... Main module of the COSO Appliance product group. This software was developed based on practical experiences and perfectly meets the requirements of each broadband cable provider. Easy provisioning of the internet and telephone connections through the official in charge. 2 SERVICEMODUL 3 KUNDENPORTAL... Puts a huge amount of network details at the technical experts disposal.... Provides contract relevant information to each customer (via the internet) through a customer portal. 4 PROVACCO... Provisioning of modems and accounting of traffic customer specific. Tel.: +49(0) Fax.: +49(0)

5 The administration of your cable customers System description The Billingsystem is the basic element of the COSO Appliance product family. It allows a fast, efficient and clearly administration of TV, Internet and Telephone services. It is optimized for broadband cable providers requirements. This software solution is famous for its various functions and its practical relevance. 1 The Billingsystem is: Central management of customer and system data Easy to use Clearly arranged forms reasoned 2 Encashment Volume based accounting of traffic Importing and processing of telephone data Importing and entering of balance data Accounting of all bills outstanding (TV+Internet+Telephone) and other payables (electricity, other standing orders) Additionally the Billingsystem contains: Order management Billing of contractors Proving of switching status Abstract of the accounts Management of outstanding items Report designer Import and export of data Statistics Book of accounting arrivals Serial letters Etc.

6 3 Every further mouse click is one click to much The sophisticated link concept makes it easy to navigate through forms. 4 Network plan Configured and charted via the Billingsystem figure: amplifier with basic claims data The integrated device and technique management provides important information to all employees. The status of each amplifier is incidental of the assigned HF transponders and respectively the cable modems. COSO-APPLIANCE 1 BILLINGSYSTEM... Main module of the COSO Appliance product group. This software was developed based on practical experiences and perfectly meets the requirements of each broadband cable provider. Easy provisioning of the internet and telephone connections through the official in charge. 2 SERVICEMODUL 3 KUNDENPORTAL... Puts a huge amount of network details at the technical experts disposal.... Provides contract relevant information to each customer (via the internet) through a customer portal. 4 PROVACCO... Provisioning of modems and accounting of traffic customer specific. Tel.: +49(0) Fax.: +49(0)

7 The tool for the technical engineer System description Relevant costumers data are transferred from the Billingsystem to the Servicemodul. At the same time technical information about cable routers, cable modems, USV etc. are collected in the Servicemodul. Appropriate outlines, forms and reports generate an adequate allocation and useful representation of all existing data. 1 Access from everywhere The Servicemodul is an internet application useable from everywhere by the service engineer. Insufficient information inside the company or between the company and the service engineers can be avoided as far as possible. 2 Overview The introduction of multimedia services leads to higher claims on availability. This can only be managed through preventive activities or fast reaction in case of annoyance. The Servicemodul contributes to that in a high degree. Bild: Interfaces der CMTS & schnelle Modemübersicht Bild: Netzplan Easy to use Elaborate design short loading time fast and detailed overview actual technical data to related hardware event history and SMS notification in case of annoyance

8 3 Quick error locating The fusion of customer data and technical data within the Servicemodul serves you adequate support for locating and analysing of possible error sources. Outline over common jobs and telephone orders Special lists about traffic or cable modem software Bild: Berichte, Aufträge 4 Updated device data Information about related devices is collected via SNMP. Information update rate is individually configurable. COSO-APPLIANCE 1 BILLINGSYSTEM... Main module of the COSO Appliance product group. This software was developed based on practical experiences and perfectly meets the requirements of each broadband cable provider. Easy provisioning of the internet and telephone connections through the official in charge. 2 SERVICEMODUL 3 KUNDENPORTAL... Puts a huge amount of network details at the technical experts disposal.... Provides contract relevant information to each customer (via the internet) through a customer portal. 4 PROVACCO... Provisioning of modems and accounting of traffic customer specific. Tel.: +49(0) Fax.: +49(0)

9 Central information for cable customers System description The Kundenportal is a necessary software solution for small and medium broadband cable providers (BCP). The Kundenportal is a module of the COSO Appliance product group. It serves as a communication platform between the BCP and the costumers. 1 Nothing more than necessary Every unneeded function within the portal is avoided. The standard solution is capable of being extended by other modules through the BCP or our company. 2 Transparency cares for trust Customer-specific data (bookings, services, dunning letters, accounts, traffic data and itemized bills) are imported from the Billingsystem database to the Kundenportal and customized to the clients. figure: reference sample Firma Andreas Muth Antennenbaubetrieb figure: reference sample Firma Andreas Muth Antennenbaubetrieb Easy to use Modular structure Separate module for administrators Password protected customer area Welcome page after login to the portal. It is pointed at activities inside the portal. Furthermore the portal shows the current traffic.

10 3 Every further handshake is one handshake to much Accounts, itemized bills and dunning letters are not only electronically generated but also electronically delivered to the customers via the Kundenportal. This saves time and money. figure: reference sample Firma Andreas Muth Antennenbaubetrieb Outline over all important ledger data with options for direct printing or saving as PDF file. 4 Integration of reliable solutions Use functions and software solutions which are tried and tested e.g. fully integrated web mail application. COSO-APPLIANCE 1 BILLINGSYSTEM... Main module of the COSO Appliance product group. This software was developed based on practical experiences and perfectly meets the requirements of each broadband cable provider. Easy provisioning of the internet and telephone connections through the official in charge. 2 SERVICEMODUL 3 KUNDENPORTAL... Puts a huge amount of network details at the technical experts disposal.... Provides contract relevant information to each customer (via the internet) through a customer portal. 4 PROVACCO... Provisioning of modems and accounting of traffic customer specific. Tel.: +49(0) Fax.: +49(0)