Take payment, wherever payment takes you

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1 Take payment, wherever payment takes you making card payment mobile Elliot House, Allington Street, London, SW1E 5EH tel: fax: making card payment mobile

2 123 Send and 123 Hire are proud to be the UK s leading provider of terminals to mobile merchants. We provide a dedicated service that truly makes cashpointless Susie James, Managing Director, 123 Send Ltd 123 are proud to be the UK s leading provider of completely wireless, mobile card payment solutions. Incorporated in 1999, 123 have striven to help merchants take advantage of the benefits available to their businesses when accepting electronic card payments in a truly mobile environment. 123 have the experience to completely understand the mobile payment market. We have used this experience to put together the solutions we offer today through 123 Send Ltd and 123 Hire Ltd. Businesses of all types and sizes, trading in a huge variety of sectors, are becoming more reliant on being able to accept secure credit and debit card payments wherever they are. If you need to take payments on the road, at your customer s home or place of business, or at a show or event, then the GPRS Mobile Terminal from 123 is the solution for you. Our approach is not simply about the technology. We have a strong belief in providing superior customer service and support, and we constantly look to work with our customers to continue to improve our service. 123 Send and 123 Hire a flexible approach for our customers Long-Term Hire option Purchase option Full range of mobile accessories Dedicated helpdesk Short-Term Hire option, from 3 days to 6 months Fully managed service Perfect for events, exhibitions, shows, live events, auctions, seasonal business, queue busting 1 2

3 The benefits of accepting card payments Select the service that s right for you Before providing a mobile terminal to take card payments from your customers, it is first necessary to apply for a merchant services account. The role of the merchant service provider is to process credit and debit card transactions on behalf of you, the merchant. This process includes checking the availability of funds and depositing payments into your business account. The benefits of accepting card transactions include: Competitive advantage over non-card-accepting businesses Protection against fraud when processing with chip and PIN Opportunity to increase business customers increasingly want to pay by card Professional image Increased security less cash to handle Purchase & long-term hire with 123 Send Total flexibility all year round wherever you are. 123 Send have two long-term options to suit your needs: LONG-TERM HIRE: terminals are available to hire on a minimum 36-month (3-year) contract. The airtime contract for the terminal is all included in your monthly/quarterly rental payment to 123 Send. PURCHASE: if you would prefer to buy the equipment, you are able to do so. 123 Send will supply you with the terminal and the airtime agreement for the GPRS network (on a Short-term hire with 123 Hire The perfect service for any event. Take advantage of 123 Hire s specialist service perfect for any event. Terminals are available to hire on short-term contracts (min. 3 days), enabling you to take advantage of all sales opportunities and to continue to portray a professional image. If you need to accept cards in a mobile environment for a short period of time, be it an exhibition, trade fair, live event, auction or one-off busy period then this is the perfect service for you. Improved cash flow minimum 12-month contract). No chasing payment or bounced cheques Peace of mind from 123 Send: Flexibility through 123 Hire: Terminals delivered ready to use Software updates available Full technical support available 365 days a year Purchased terminals delivered with 12-month manufacturer s warranty Repair options available Hassle free payment via direct debit A fully managed service from order to terminal return The flexibility of a short-term contract Terminals are delivered ready to use to your chosen delivery address 1 working day before your hire No engineer will need to call Full technical support is available every day of the year To speak with one of our sales advisors CALL now on

4 The 123 GPRS mobile terminal The completely mobile terminal that s helping make the nation cashpointless The GPRS mobile terminals provide tangible benefit to merchants: Our terminals use the GPRS network for communication with the banking host. They allow complete mobility and are ideally suited for merchants on the move. Once the terminal is connected to the GPRS network, it remains in an always-on state, significantly reducing transaction times compared to a standard desktop POS terminal. Terminals are fully chip and PIN compliant to provide you with the ultimate protection against fraudulent transactions. Easy paper loading facility Being a business involved in Motorsport Merchandising on a global basis, it was important Easy menu navigation for us to choose a partner who Re-chargeable battery offered a credit card solution Completely wireless that gave us international flexibility, was reliable and was simple to operate. The GPRS machines provided by 123 Send met this criteria. Since these were introduced to our business we have enjoyed a substantial improvement in bad debts, better cash flow, a reduction in paperwork and machines that portray a professional image to our customers. David Banks, Sales & Marketing Director, FIVA Marketing Ltd 3 5 second average transaction time Chip and PIN and AVS software as standard 5 6 Accessories 1 Till rolls Our terminal uses thermal paper. The size of the rolls required is 57mm by 45mm. Each roll will process approx 80 transactions, depending on the number of reports printed. 2 Protective carry case This case gives complete protection and is ideal for transporting a terminal. The case can hold a terminal, charging cables and a spare till roll. 3 Terminal holster A leather case and strap designed to hold/protect the terminal whilst in use. 4 In-car charger Enables you to charge the terminal whilst away from mains power. It simply plugs into your cigarette lighter. All terminals are supplied with a mains charger as standard. The mobile credit card terminals 123 Hire provided for us on the night were excellent. They took all the hassle out of taking payments at the tables the customer s card never left their sight, and there was none of the chaotic running from table to static machine and back again allowing our guests to concentrate on the partying! The Hospitality Network Helpdesk support 24 Hour Call Answering Service, with full technical support available from: Monday Saturday 08:00 23:00 Sunday and Bank Holidays 08:00 18:00 To speak with one of our sales advisors CALL now on

5 Case Studies Amnesty International Before we used 123 Hire we used to rely on old fashioned imprint machines at external events to record card details and to get a signature, then brought the slips into the office for processing. This method meant: (1) delays in processing transactions; (2) risk of losing the vouchers in transit to the office, thus risking losing the transaction; (3) people at events unwilling to sign a voucher on trust for us to process the transaction later; (4) a big-name organisation like Amnesty looking silly for having such an antiquated payment system! We knew there had to be a better way of doing things and we contacted 123 on a recommendation from Streamline. Since we have started to use the 123 Hire service, we have seen an increase in sales at events and, more importantly, an increased confidence in our ability to accept payment has led us to view more events as potential fundraisers. We now process the transaction instantly, so time is saved and security improved. All the problems mentioned earlier have been solved! We would have no hesitation in recommending the service to anyone else; the service is always efficient, machines always arrive on time with clear instructions, they always work and the return process is simple. Adrian Stockman, Financial Controller, Amnesty International Whether you already accept card payments, or wish to speak with one of our sales advisors to apply for a merchant services account, CALL now on Gruffs Royal Albert Hall Since using 123 Send terminals, motorsport art specialists Gruffs takings have increased by 30%. Before signing up with 123, Gruffs was only able to take cash, cheques and some cards through a manual machine. As Gruffs do a lot of their business at events around the country, this was far from ideal: We weren t able to take some cards, and had to ring through for authorisation for each one we did, which could be quite time consuming, says Caroline Jones. After another trader recommended 123 Send to Gruffs; There was no looking back. Our product is very much an impulse buy and the terminal s very helpful when trying to get money out of people! And on the odd occasion there s a problem, things get sorted out very quickly. Caroline Jones, proprietor of Gruffs Artwork and Gruffs Studio In a building the size of the Royal Albert Hall, using fixed-line terminals was simply not an option when they decided to upgrade from the old fashioned paper system. GPRS saved the venue from having to install miles of phone lines and the new mobile terminals provide faster processing times than the fixed-line system previously used. We have a short window of opportunity during a show to maximise sales and therefore it is essential that we can manage authorisations quickly and efficiently 123 Send allows us to do this. This increase in speed and the ability to have the terminals in all sales locations have resulted in an increase in sales, decreased charge-backs, and saves both the customers and us time enabling them to spend more time enjoying their evening. Graeme concludes, We have always found 123 Send fast and efficient in their service, from initial testing to final delivery of the terminals, and our business has benefited greatly from working with 123 Send. I would not hesitate to recommend 123 Send in the future. Graeme Bell, Sales Supervisor, Pantheon Franchise Ltd, Programme and Merchandise Concessionaire, Royal Albert Hall cashpointless

6 It really is as easy as 123 Whether you need a terminal on a long-term or short-term basis, contact 123 today to ensure you can make the most of every sales opportunity! Whatever your mobile payment requirement, we have the package to suit you. In order to take advantage of the benefits of accepting secure payments wherever your business takes you, simply contact 123 and our friendly sales team will organise the rest. 1 Contact : Tel: sales@123send.net hire@123hire.net Visit: Our sales advisors will talk you through all of the options available. We ll provide the assistance you need and process all the relevant paperwork required to get you processing secure, mobile card payments. Your terminal(s) will be delivered ready to use. Make the most of it! Call now on or visit