Disk Arrays Fiber Channel connectivity NAS Data Movers Backup/Recover media and software

Size: px
Start display at page:

Download "Disk Arrays Fiber Channel connectivity NAS Data Movers Backup/Recover media and software"

Transcription

1 NAS Storage SLA Purpose: The purpose of this document is to outline the service level agreement for the Emory NAS storage offering. This document will define roles and responsibilities of the Emory NAS storage provider (storage team) and Emory server administration (customer). This document also lays out the NAS certification process for the delivery of NAS services and creation of NAS storage performance agreements. Description of the Emory NAS Storage Offering: The Emory NAS storage offering will provide campus wide CIFS and NFS file services to Emory schools and departments. Storage will be provided based on a yearly charge back model. In this model, Emory schools and department will be charged a flat rate per GB. This rate will cover the cost of the management of the storage infrastructure. The storage infrastructure is defined as the following: Disk Arrays Fiber Channel connectivity NAS Data Movers Backup/Recover media and software The cost of this service does not cover Netcom related expenses incurred by the end user. Netcom related SLA issues such as network uptime are not covered by this SLA. Storage availability will be measured from the NAS Data Mover network interface in the North Decatur Building. The following online backup/recovery services will be provided at no extra cost: 2 weeks of daily file system online snaps (14 days of online file recovery) This will give the customer the option recovering the file from a daily snapshot. Fourteen days of snapshots will be available. This feature allows online recovery or reference to the aged files. There is no provision to recovery any data older than fourteen days in the base offering. The NAS service will also provide an optional backup/recovery from tape media. This service will be provided at an addition cost. Weekly full NDMP Backup controlled by the customer via TSM 3 weeks backup tape retention

2 All tape backup/recovery will be managed and controlled by the customer. The storage group will provide the infrastructure configuration and management for the backup/recovery environment only. Any backup client license fees will have to be charged to the customer. NAS Service Qualification Process: In order to assure achievable service level and identify potential configuration issues prior to service role out, each NAS customer must go through a NAS service qualification process; This process will document network paths, possible firewall issues, and determine expected customer performance to selected desktops. The results of the performance testing will be used to construct the customer performance component of the NAS SLA. The following process will be used for service qualification: Step 1: Define required storage A: Determine initial storage sizing B: Assign initial SLA C: Add storage to capacity planning projections Step 2: Certify network connection A: Document network path, latency, and transfer rates B: Identify any firewall configuration requirements C: Perform performance testing D: Update client performance SLA based on test results Step 3: Design file system layout A: Design nested or non-nested layout B: Determine number of shares and sizes C: Define quota s Step 4: Configure Data Mover and Network A: Request IP Addresses for virtual mover B: Request network connection if needed

3 C: Request firewall changes if needed Step 5: Provision Storage A: Setup virtual data mover B: Create storage pool and assign storage C: Build file shares D: Set quotas (if required) Step 6: Configure-test Backup/Recovery A: Setup of backup and snapshots (if required) B: Execute initial backup and do a restore test Step 7: Setup Capacity planning schedule and turnover storage to users A: Setup schedule for capacity planning review with customer B: Activate storage, and the local IT group begins management of storage Once the storage qualification has been completed, the final performance specification can be constructed. A customer expected performance average will be used as the local performance SLA. This SLA will be measured from specific desktops and will be based on a 24 hour average. Changes in documented local performance will require analysis from both Netcom and the storage team. The general performance number is used as base lines and is guaranteed under the SLA (performance at Data Mover). Base NAS Storage SLA The following is the base NAS storage SLA for the Emory NAS service offering. The NAS service offering cost is based on this SLA. Description: NAS is a transport technique for storage using file shares. CIFS and NFS share types are support. NAS can technically be used to transport any class of storage. Due to network constraints, bronze level storage will be used. The following diagram describes the Emory NAS service offering infrastructure.

4 Performance: Performance at the Data Mover NIC: 8MB/s Note on Performance: Overall performance to the user desktop can vary based on both storage and network speed. The storage qualification process will be used to determine the average storage performance for each customer. Storage speed for the general SLA will be measured at the data mover port in the North Decatur building (8MB/s). The performance SLA maybe reduced based on measured network transfer rates to selected customer desktops. Availability: 24X7 (with the exception of schedule maintenance) Availability is measured at the data mover in the North Decatur Building.

5 Maintenance Windows: Two 8 hours maintenance windows per year Problem Resolution Response Times: Defined Sev 1 Problems: (30 minutes after ticket is entered with help desk) 1. No access to existing file shares Defined Sev 2 Problems: ( 8 hours after ticket is entered with help desk) 1. File share is at 100% capacity and storage quota expansion is required (high priority storage add) Storage provisioning SLA: Storage on Demand: A storage on demand model will be used. Storage will be allocated as requested on the initial storage request. An applications quota expansion can be requested by the application as needed to grow file shares. Initial storage on demand setup (if capacity exists): 2 weeks Planned quota expansion of 10% or less (1 per 90 day period): 2 weeks Planned quota expansion of greater than 10%: 90 days Application responsibility for Storage on Demand: Capacity planning forecasts must be provided by the application. The storage team will maintain a 10% storage buffer over current storage allocation. Any growth greater than 10% may require the possible purchase of new storage and must be forecast 90 days in advance. A quarterly capacity planning and SLA review meeting will be held between the storage team and the storage customers. Backup/Recovery: The storage team will manage all snapshot pools and maintain require snapshot space. The storage team will also manage the tape infrastructure and TSM. The customer is responsible the scheduling and monitoring of there file share backups/restores. It is also the responsibility of the customer to perform recovery testing. Customer File share Storage Quotas:

6 The NAS service will support customer file share quotas. If requested, quotas can be set for customer file shares. These quotas allow the customer to limit end user storage utilization. Currently customer file shares quotas can only be configure by the storage team. The following SLA will apply for the configuration of customer file shares storage quotas: At the time of initial storage setup: 2 weeks (this is included in the initial storage setup SLA) Additions or changes after storage setup: 2 weeks Compliance and Security: Data Mover and file shares are configured for general access. Access control for file shares will be managed by the customer using Active Directory. The storage team will not manage user level access control. Special data movers can be configured to isolate sensitive data such as (HIPPA) data if requested. Monitoring and Management of File shares The storage team will not monitor customer file share capacity. It is the customers responsibility to manage the capacity of there file shares. This can be done though purging files, archiving files, or increasing file share space allocations (see provisioning SLA). Monitors will be available to the IT management team when file shares threshold are reached. The storage on demand provisioning SLA will apply if file share expansion is required. Performance Compliance Measurements: NAS storage performance will be actively monitored and reported at the North Decatur data movers. Local customer performance will be verified by the storage team at the request of the customer. The storage team will engage Netcom as necessary to troubleshoot any network NAS performance issues. The storage team will be the owner of all NAS related performance issues. The customer must be available to assist with local configuration and testing in the event of performance issues. Uptime will be monitored and measured at the data movers in the North Decatur building. Network outages are not measured as part of the NAS uptime SLA. Service and support measurements will be determine through the service request process. Measure will be made based on initial service request to resolution. Account Review: The storage team will conduct an account review with each customer quarterly. In this review, service issues and SLA compliance will be discussed. This meeting can be combined with the quarterly capacity planning meetings.

7

Get Success in Passing Your Certification Exam at first attempt!

Get Success in Passing Your Certification Exam at first attempt! Get Success in Passing Your Certification Exam at first attempt! Exam : E22-290 Title : EMC Data Domain Deduplication, Backup and Recovery Exam Version : DEMO 1.A customer has a Data Domain system with

More information

Virtual Server and Storage Provisioning Service. Service Description

Virtual Server and Storage Provisioning Service. Service Description RAID Virtual Server and Storage Provisioning Service Service Description November 28, 2008 Computer Services Page 1 TABLE OF CONTENTS INTRODUCTION... 4 VIRTUAL SERVER AND STORAGE PROVISIONING SERVICE OVERVIEW...

More information

Backup Solutions with Open-E Data Storage Software (DSS V6)

Backup Solutions with Open-E Data Storage Software (DSS V6) Solutions with Open-E Data Storage Software (DSS V6) Software Version: DSS ver. 6.00 up40 Presentation updated: September 2010 Different s opportunities using Open-E DSS The storage market is still growing

More information

Version: 1.5 2014 Page 1 of 5

Version: 1.5 2014 Page 1 of 5 Version: 1.5 2014 Page 1 of 5 1.0 Overview A backup policy is similar to an insurance policy it provides the last line of defense against data loss and is sometimes the only way to recover from a hardware

More information

EMC BACKUP MEETS BIG DATA

EMC BACKUP MEETS BIG DATA EMC BACKUP MEETS BIG DATA Strategies To Protect Greenplum, Isilon And Teradata Systems 1 Agenda Big Data: Overview, Backup and Recovery EMC Big Data Backup Strategy EMC Backup and Recovery Solutions for

More information

Quantum StorNext. Product Brief: Distributed LAN Client

Quantum StorNext. Product Brief: Distributed LAN Client Quantum StorNext Product Brief: Distributed LAN Client NOTICE This product brief may contain proprietary information protected by copyright. Information in this product brief is subject to change without

More information

Driving the New Paradigm of Software Defined Storage Solutions White Paper July 2014

Driving the New Paradigm of Software Defined Storage Solutions White Paper July 2014 Sanapptx Driving the New Paradigm of Software Defined Storage Solutions White Paper July 2014 Page 1 The New Software Defined Storage Opportunity Organizations everywhere are experiencing an explosion

More information

E20-385. Data Domain Specialist Exam for Implementation Engineers. Version: Demo. Page <<1/7>>

E20-385. Data Domain Specialist Exam for Implementation Engineers. Version: Demo. Page <<1/7>> E20-385 Data Domain Specialist Exam for Implementation Engineers Version: Demo Page 11. A customer is looking for a solution to backup their 20 TB of image and video data on a Microsoft Windows

More information

IBM TSM DISASTER RECOVERY BEST PRACTICES WITH EMC DATA DOMAIN DEDUPLICATION STORAGE

IBM TSM DISASTER RECOVERY BEST PRACTICES WITH EMC DATA DOMAIN DEDUPLICATION STORAGE White Paper IBM TSM DISASTER RECOVERY BEST PRACTICES WITH EMC DATA DOMAIN DEDUPLICATION STORAGE Abstract This white paper focuses on recovery of an IBM Tivoli Storage Manager (TSM) server and explores

More information

EMC ViPR Controller. Version 2.4. User Interface Virtual Data Center Configuration Guide 302-002-416 REV 01 DRAFT

EMC ViPR Controller. Version 2.4. User Interface Virtual Data Center Configuration Guide 302-002-416 REV 01 DRAFT EMC ViPR Controller Version 2.4 User Interface Virtual Data Center Configuration Guide 302-002-416 REV 01 DRAFT Copyright 2014-2015 EMC Corporation. All rights reserved. Published in USA. Published November,

More information

The safer, easier way to help you pass any IT exams. Exam : 000-115. Storage Sales V2. Title : Version : Demo 1 / 5

The safer, easier way to help you pass any IT exams. Exam : 000-115. Storage Sales V2. Title : Version : Demo 1 / 5 Exam : 000-115 Title : Storage Sales V2 Version : Demo 1 / 5 1.The IBM TS7680 ProtecTIER Deduplication Gateway for System z solution is designed to provide all of the following EXCEPT: A. ESCON attach

More information

Long term retention and archiving the challenges and the solution

Long term retention and archiving the challenges and the solution Long term retention and archiving the challenges and the solution NAME: Yoel Ben-Ari TITLE: VP Business Development, GH Israel 1 Archive Before Backup EMC recommended practice 2 1 Backup/recovery process

More information

University Systems Desktop Support Service Level Commitment

University Systems Desktop Support Service Level Commitment University Systems Desktop Support Service Level Commitment The Purpose of this Service Level Commitment (SLC) is to formally define the level of service University Systems will provide to UVic faculty,

More information

Backup to attached Tape Drive using Open-E DSS V6

Backup to attached Tape Drive using Open-E DSS V6 Backup to attached Tape Drive using Open-E DSS V6 Software Version: DSS ver. 6.00 up13 Presentation updated: March 2010 TO SET UP A BACKUP TO AN ATTACHED TAPE DRIVE, PERFORM THE FOLLOWING STEPS: 1. Hardware

More information

Using the NDMP File Service for DMA- Driven Replication for Disaster Recovery. Hugo Patterson

Using the NDMP File Service for DMA- Driven Replication for Disaster Recovery. Hugo Patterson Using the NDMP File Service for DMA- Driven Replication for Disaster Recovery Hugo Patterson Connectathon 2006 Data Protection Today Clients DMA App Server Tape library Offsite Storage Backup to tape Put

More information

Blackboard Managed Hosting SM Disaster Recovery Planning Document

Blackboard Managed Hosting SM Disaster Recovery Planning Document BLACKBOARD MANAGED HOSTING Blackboard Managed Hosting SM Disaster Recovery Planning Document Prepared By: MH Services Modified Date: March 2009 Revision: 1.8 1. OBJECTIVES... 3 2. SCOPE... 3 3. ASSUMPTIONS...

More information

Service Level Agreement and Management By: Harris Kern s Enterprise Computing Institute

Service Level Agreement and Management By: Harris Kern s Enterprise Computing Institute Service Level Agreement and Management By: Harris Kern s Enterprise Computing Institute Service Level Management Service Level Management deals with how user service requirements are understood and managed.

More information

1.1 SERVICE DESCRIPTION

1.1 SERVICE DESCRIPTION ADVANIA OPENCLOUD SERCVICE LEVEL AGREEMENT 1.1 SERVICE DESCRIPTION The service is designed in a way that will minimize Advania s operational involvement. Advania administrates the cloud platform and provides

More information

Vodafone Primary Storage NAS

Vodafone Primary Storage NAS G-Cloud 6 Primary Storage NAS Service Definition Vodafone Primary Storage NAS Overview Vodafone Primary Storage Network Attached Storage (NAS) gives you a flexible way to provide file storage for your

More information

CONFIGURATION GUIDELINES: EMC STORAGE FOR PHYSICAL SECURITY

CONFIGURATION GUIDELINES: EMC STORAGE FOR PHYSICAL SECURITY White Paper CONFIGURATION GUIDELINES: EMC STORAGE FOR PHYSICAL SECURITY DVTel Latitude NVMS performance using EMC Isilon storage arrays Correct sizing for storage in a DVTel Latitude physical security

More information

EMC Backup and Recovery for Microsoft Exchange 2007 SP2

EMC Backup and Recovery for Microsoft Exchange 2007 SP2 EMC Backup and Recovery for Microsoft Exchange 2007 SP2 Enabled by EMC Celerra and Microsoft Windows 2008 Copyright 2010 EMC Corporation. All rights reserved. Published February, 2010 EMC believes the

More information

MICROSOFT EXCHANGE 2003. best practices BEST PRACTICES - DATA STORAGE SETUP

MICROSOFT EXCHANGE 2003. best practices BEST PRACTICES - DATA STORAGE SETUP MICROSOFT EXCHANGE 2003 best practices BEST PRACTICES - DATA STORAGE SETUP TABLE OF CONTENTS E-mail has become a business critical communication tool 3 Build a disaster recovery solution with VSS and Data

More information

CA ARCserve Backup: Protecting heterogeneous NAS environments with NDMP

CA ARCserve Backup: Protecting heterogeneous NAS environments with NDMP WHITE PAPER: CA ARCserve Backup Network Data Management Protocol (NDMP) Network Attached Storage (NAS) Option: Integrated Protection for Heterogeneous NAS Environments CA ARCserve Backup: Protecting heterogeneous

More information

VDC SLA Annex Additional Terms for Virtual Data Centre - SLAs

VDC SLA Annex Additional Terms for Virtual Data Centre - SLAs CONTENTS 1 Introduction... 2 2 Infrastructure Service Level Objectives... 2 2.1 Availability Calculation:... 2 3 Compute Platform... 2 3.1 Availability Service Level... 2 3.1.1 Availability Objectives...

More information

VDC SLA Annex Additional Terms for Virtual Data Centre - SLAs

VDC SLA Annex Additional Terms for Virtual Data Centre - SLAs CONTENTS 1 Introduction... 2 2 Infrastructure Level Objectives... 2 2.1 Availability Calculation:... 2 3 Compute Platform... 2 3.1 Availability Level... 2 3.1.1 Availability Objectives... 2 3.1.2 Unavailability...

More information

Installing and Configuring Windows 10 MOC 20967-1

Installing and Configuring Windows 10 MOC 20967-1 Installing and Configuring Windows 10 MOC 20967-1 Course Length: 5 Days Course Delivery: Traditional Classroom Online Live On Demand Overview This course is designed to provide students with the knowledge

More information

REDCENTRIC MANAGED SERVER SERVICE DEFINITION

REDCENTRIC MANAGED SERVER SERVICE DEFINITION REDCENTRIC MANAGED SERVER SERVICE DEFINITION SD062 V1.4 Issue Date 01 July 2014 1) OVERVIEW The Managed Server service (MSS) provides access to Redcentric s 24x7 support capability, technical skills and

More information

REMOTE INFRASTRUCTURE MANAGEMENT COURSE CURRICULUM

REMOTE INFRASTRUCTURE MANAGEMENT COURSE CURRICULUM On a Mission to Transform Talent REMOTE INFRASTRUCTURE MANAGEMENT COURSE CURRICULUM Table of Contents Module 1: Introduction to Hardware and Networking (Duration: 1.5 Weeks)...1 Module 2: Windows XP Professional

More information

Rapid Data Backup and Restore Using NFS on IBM ProtecTIER TS7620 Deduplication Appliance Express IBM Redbooks Solution Guide

Rapid Data Backup and Restore Using NFS on IBM ProtecTIER TS7620 Deduplication Appliance Express IBM Redbooks Solution Guide Rapid Data Backup and Restore Using NFS on IBM ProtecTIER TS7620 Deduplication Appliance Express IBM Redbooks Solution Guide This IBM Redbooks Solution Guide provides an overview of how data backup and

More information

Installing and Configuring Windows 10 20697-1; 5 Days; Instructor-led

Installing and Configuring Windows 10 20697-1; 5 Days; Instructor-led Installing and Configuring Windows 10 20697-1; 5 Days; Instructor-led Course Description This course is designed to provide students with the knowledge and skills required to install and configure Windows

More information

Service Level Agreement

Service Level Agreement This document outlines the Service Level Agreement (SLA) between University Technology Services (UTS) and our Customers for the delivery and support of Emory s service. The purpose of this agreement is

More information

Isilon OneFS. Version 7.2.1. OneFS Migration Tools Guide

Isilon OneFS. Version 7.2.1. OneFS Migration Tools Guide Isilon OneFS Version 7.2.1 OneFS Migration Tools Guide Copyright 2015 EMC Corporation. All rights reserved. Published in USA. Published July, 2015 EMC believes the information in this publication is accurate

More information

WASHTENAW COUNTY FINANCE DEPARTMENT Purchasing Division

WASHTENAW COUNTY FINANCE DEPARTMENT Purchasing Division WASHTENAW COUNTY FINANCE DEPARTMENT Purchasing Division P. O. Box 8645, 220 N. Main, Ann Arbor, MI 48107-8645 Phone (734) 222-6760, Fax (734) 222-6764 www.purchasing.ewashtenaw.org May 22, 2014 RFP 6783

More information

EMC NetWorker. EMC Data Domain Boost Integration Guide. Version 9.0 302-001-769 REV 05

EMC NetWorker. EMC Data Domain Boost Integration Guide. Version 9.0 302-001-769 REV 05 EMC NetWorker Version 9.0 EMC Data Domain Boost Integration Guide 302-001-769 REV 05 Copyright 2001-2016 EMC Corporation. All rights reserved. Published in the USA. Published April, 2016 EMC believes the

More information

Hosting Solutions Made Simple. Managed Services - Overview and Pricing

Hosting Solutions Made Simple. Managed Services - Overview and Pricing Hosting Solutions Made Simple Managed Services - Overview and Pricing NETRACKservers Internet Security Package: NETRACKservers's Internet Security Package is an ideal security service for business that

More information

Next Generation Cloud Services. White Paper

Next Generation Cloud Services. White Paper Next Generation Cloud Services White Paper Ash Ashutosh, CEO, Actifio February 2012 Table of Contents Introduction... 3 Uncovering Opportunities in Copy Data... 4 The Impact of Margin, Quality of Service

More information

Customized Cloud Solution

Customized Cloud Solution Customized Cloud Solution (Overall Cloud Performance Expectations) Last Updated: June 5, 2012 Prepared by: Polleo Systems, Inc. Notice of Confidentiality: The enclosed material is proprietary to Polleo

More information

ISS Student Data Storage Policy Security: Internal Only

ISS Student Data Storage Policy Security: Internal Only Student Data Storage Policy Security: Internal Only Author: Mark Barrow Version: 1.2 Date: 11 September 2015 +44 (0)20 7133 4511 m.barrow@londonmet.ac.uk London Metropolitan University Tower Building 166

More information

ISS Student Data Storage Policy Security: Internal Only

ISS Student Data Storage Policy Security: Internal Only Student Data Storage Policy Security: Internal Only Author: Mark Barrow Version: 1.2 Date: 11 September 2015 +44 (0)20 7133 4511 m.barrow@londonmet.ac.uk London Metropolitan University Tower Building 166

More information

ITCertMaster. http://www.itcertmaster.com. Safe, simple and fast. 100% Pass guarantee! IT Certification Guaranteed, The Easy Way!

ITCertMaster. http://www.itcertmaster.com. Safe, simple and fast. 100% Pass guarantee! IT Certification Guaranteed, The Easy Way! ITCertMaster Safe, simple and fast. 100% Pass guarantee! http://www.itcertmaster.com IT Certification Guaranteed, The Easy Way! Exam : E20-895 Title : Backup Recovery - Avamar Expert Exam for Implementation

More information

HITACHI NAS PLATFORM F1140 CUSTOMER OVERVIEW

HITACHI NAS PLATFORM F1140 CUSTOMER OVERVIEW HITACHI NAS PLATFORM F1140 CUSTOMER OVERVIEW JUNE 2013 1 Hitachi Data Systems Corporation 2013. All Rights Reserved. HOW CAN I ADDRESS MY SMALLER FILE SERVING NEEDS TODAY AND TOMORROW? My remote, branch

More information

Clustered Data ONTAP 8.3 Administration and Data Protection Training

Clustered Data ONTAP 8.3 Administration and Data Protection Training Clustered Data ONTAP 8.3 Administration and Data Protection Training Format: Duration: Classroom, Online 5 days Description This course uses lecture and hands-on exercises to teach basic administration

More information

Distributed Hosting. Service Description. Administrative Information Technology Services

Distributed Hosting. Service Description. Administrative Information Technology Services Administrative Information Technology Services Distributed Hosting Release: 1.5 : 3/29/12 Owner: Production Engineering group Service Description AITS provides centrally managed hosting solutions for customers

More information

Is VMware Data Recovery the replacement for VMware Consolidated Backup (VCB)? VMware Data Recovery is not the replacement product for VCB.

Is VMware Data Recovery the replacement for VMware Consolidated Backup (VCB)? VMware Data Recovery is not the replacement product for VCB. VMware Data Recovery Frequently Asked Questions (FAQ), June 2010 Product Overview What is VMware Data Recovery? VMware Data Recovery is a backup and recovery product for VMware vsphere 4.x environments

More information

TSM Backup Service. Standard Service Level Agreement

TSM Backup Service. Standard Service Level Agreement TSM Backup Service Standard Service Level Agreement University Of Michigan Information Technology and Services 7/1/2008 1.0 Overview Service Level Agreements (SLAs) are between Information Technology and

More information

ntier Verde Simply Affordable File Storage

ntier Verde Simply Affordable File Storage ntier Verde Simply Affordable File Storage Current Market Problems Data Growth Continues Data Retention Increases By 2020 the Digital Universe will hold 40 Zettabytes The Market is Missing: An easy to

More information

Cloud Gateway. Agenda. Cloud concepts Gateway concepts My work. Monica Stebbins

Cloud Gateway. Agenda. Cloud concepts Gateway concepts My work. Monica Stebbins Approved for Public Release; Distribution Unlimited. Case Number 15 0196 Cloud Gateway Monica Stebbins Agenda 2 Cloud concepts Gateway concepts My work 3 Cloud concepts What is Cloud 4 Similar to hosted

More information

BlueArc unified network storage systems 7th TF-Storage Meeting. Scale Bigger, Store Smarter, Accelerate Everything

BlueArc unified network storage systems 7th TF-Storage Meeting. Scale Bigger, Store Smarter, Accelerate Everything BlueArc unified network storage systems 7th TF-Storage Meeting Scale Bigger, Store Smarter, Accelerate Everything BlueArc s Heritage Private Company, founded in 1998 Headquarters in San Jose, CA Highest

More information

The safer, easier way to help you pass any IT exams. Exam : E20-895. Backup Recovery - Avamar Expert Exam for Implementation Engineers.

The safer, easier way to help you pass any IT exams. Exam : E20-895. Backup Recovery - Avamar Expert Exam for Implementation Engineers. http://www.51- pass.com Exam : E20-895 Title : Backup Recovery - Avamar Expert Exam for Implementation Engineers Version : Demo 1 / 7 1.An EMC Avamar customer is currently using a 2 TB Avamar Virtual Edition

More information

Addendum No. 1 to Packet No. 28-13 Enterprise Data Storage Solution and Strategy for the Ingham County MIS Department

Addendum No. 1 to Packet No. 28-13 Enterprise Data Storage Solution and Strategy for the Ingham County MIS Department Addendum No. 1 to Packet No. 28-13 Enterprise Data Storage Solution and Strategy for the Ingham County MIS Department The following clarifications, modifications and/or revisions to the above project shall

More information

Enterprise Backup Solution Vendor Questions

Enterprise Backup Solution Vendor Questions Enterprise Backup Solution Vendor Questions What is the size of a single full back up? If Backups comprise 28% of the 19TB, can we assume that a single full (not compressed) is approximately 6TB? The approximate

More information

Redefining Oracle Database Management

Redefining Oracle Database Management Redefining Oracle Database Management Actifio PAS Specification A Single Solution for Backup, Recovery, Disaster Recovery, Business Continuity and Rapid Application Development for Oracle. MAY, 2013 Contents

More information

DIR Contract Number DIR-SDD-2263 Appendix C Pricing Index (per Amendment 6)

DIR Contract Number DIR-SDD-2263 Appendix C Pricing Index (per Amendment 6) Infrastructure as a DIR Contract Number DIR-SDD-2263 Appendix C Pricing Index (per Amendment 6) All customer data is located entirely in the contiguous United States. When required the data will be located

More information

PREMIER SUPPORT STANDARD SERVICES BRONZE SILVER GOLD

PREMIER SUPPORT STANDARD SERVICES BRONZE SILVER GOLD SERVICE SUMMARY ITonDemand provides four levels of service to choose from to meet our clients range of needs. Plans can also be customized according to more specific environment needs. PREMIER SUPPORT

More information

Quality of Service (bandwidth limitation): Default is 2 megabits per second.

Quality of Service (bandwidth limitation): Default is 2 megabits per second. Worksheets for Configuring Nasuni Filers, Volumes, and Shares Filer Configuration You can use the worksheet below to plan the features of a Nasuni Filer. These settings appear on the Configuration tab

More information

Blackboard Collaborate Web Conferencing Hosted Environment Technical Infrastructure and Security

Blackboard Collaborate Web Conferencing Hosted Environment Technical Infrastructure and Security Overview Blackboard Collaborate Web Conferencing Hosted Environment Technical Infrastructure and Security Blackboard Collaborate web conferencing is available in a hosted environment and this document

More information

CXS-203-1 Citrix XenServer 6.0 Administration

CXS-203-1 Citrix XenServer 6.0 Administration Page1 CXS-203-1 Citrix XenServer 6.0 Administration In the Citrix XenServer 6.0 classroom training course, students are provided with the foundation necessary to effectively install, configure, administer,

More information

SERVICES BRONZE SILVER GOLD PLATINUM. On-Site emergency response time 3 Hours 3 Hours 1-2 Hours 1 Hour or Less

SERVICES BRONZE SILVER GOLD PLATINUM. On-Site emergency response time 3 Hours 3 Hours 1-2 Hours 1 Hour or Less SERVICE SUMMARY ITonDemand provides four levels of service to choose from to meet our clients range of needs. Plans can also be customized according to more specific environment needs. SERVICES BRONZE

More information

MCSE SYLLABUS. Exam 70-290 : Managing and Maintaining a Microsoft Windows Server 2003:

MCSE SYLLABUS. Exam 70-290 : Managing and Maintaining a Microsoft Windows Server 2003: MCSE SYLLABUS Course Contents : Exam 70-290 : Managing and Maintaining a Microsoft Windows Server 2003: Managing Users, Computers and Groups. Configure access to shared folders. Managing and Maintaining

More information

Citrix XenApp Server Deployment on VMware ESX at a Large Multi-National Insurance Company

Citrix XenApp Server Deployment on VMware ESX at a Large Multi-National Insurance Company Citrix XenApp Server Deployment on VMware ESX at a Large Multi-National Insurance Company June 2010 TECHNICAL CASE STUDY Table of Contents Executive Summary...1 Customer Overview...1 Business Challenges...1

More information

Continuous Data Protection. PowerVault DL Backup to Disk Appliance

Continuous Data Protection. PowerVault DL Backup to Disk Appliance Continuous Data Protection PowerVault DL Backup to Disk Appliance Continuous Data Protection Current Situation The PowerVault DL Backup to Disk Appliance Powered by Symantec Backup Exec offers the industry

More information

State of Wisconsin DET Managed Backup and Restore Service Offering Definition (SOD)

State of Wisconsin DET Managed Backup and Restore Service Offering Definition (SOD) State of Wisconsin DET Managed Backup and Restore (SOD) Document Revision History Date Version Creator Notes 08/08/08 1.0 Sari Awadalla Initial draft 01/29/09 1.1 Nan Linde Modify based on review/discussions

More information

Solution Brief: Creating Avid Project Archives

Solution Brief: Creating Avid Project Archives Solution Brief: Creating Avid Project Archives Marquis Project Parking running on a XenData Archive Server provides Fast and Reliable Archiving to LTO or Sony Optical Disc Archive Cartridges Summary Avid

More information

VIPERVAULT STORAGECRAFT SHADOWPROTECT SETUP GUIDE

VIPERVAULT STORAGECRAFT SHADOWPROTECT SETUP GUIDE VIPERVAULT STORAGECRAFT SHADOWPROTECT SETUP GUIDE Solution Overview Thank you for choosing the ViperVault cloud replication, backup and disaster recovery service. Using this service you can replicate your

More information

SmartFiler Backup Appliance User Guide 2.0

SmartFiler Backup Appliance User Guide 2.0 SmartFiler Backup Appliance User Guide 2.0 SmartFiler Backup Appliance User Guide 1 Table of Contents Overview... 5 Solution Overview... 5 SmartFiler Backup Appliance Overview... 5 Getting Started... 7

More information

Installing and Configuring Windows 10 20697-1B; 5 Days, Instructor-led

Installing and Configuring Windows 10 20697-1B; 5 Days, Instructor-led Installing and Configuring Windows 10 20697-1B; 5 Days, Instructor-led Course Description This course is designed to provide students with the knowledge and skills required to install and configure Windows

More information

Data Domain Overview. Jason Schaaf Senior Account Executive. Troy Schuler Systems Engineer. Copyright 2009 EMC Corporation. All rights reserved.

Data Domain Overview. Jason Schaaf Senior Account Executive. Troy Schuler Systems Engineer. Copyright 2009 EMC Corporation. All rights reserved. Data Domain Overview Jason Schaaf Senior Account Executive Troy Schuler Systems Engineer 1 Data Domain: Leadership and Innovation Deduplication storage systems > 10,000 systems installed > 3,700 customers

More information

TSM Backup and Restore Strategy and Overview (Draft)

TSM Backup and Restore Strategy and Overview (Draft) TSM Backup and Restore Strategy and Overview (Draft) Prepared by: Trevor Leigh Version: 1.1 Page 1 of 13 Document Owner: Name/Position Steve Wicks, Servers & Storage Manager Revision History Version Description

More information

Virtualization, Business Continuation Plan & Disaster Recovery for EMS -By Ramanj Pamidi San Diego Gas & Electric

Virtualization, Business Continuation Plan & Disaster Recovery for EMS -By Ramanj Pamidi San Diego Gas & Electric Virtualization, Business Continuation Plan & Disaster Recovery for EMS -By Ramanj Pamidi San Diego Gas & Electric 2001 San Diego Gas and Electric. All copyright and trademark rights reserved. Importance

More information

DCML Framework Use Cases

DCML Framework Use Cases DCML Framework Use Cases Introduction Use Case 1: Monitoring Newly Provisioned Servers Use Case 2: Ensuring Accurate Asset Inventory Across Multiple Management Systems Use Case 3: Providing Standard Application

More information

Using SmartFiler for Microsoft Exchange Server Backup

Using SmartFiler for Microsoft Exchange Server Backup Using SmartFiler for Microsoft Exchange Server Backup Introduction The SmartFiler Backup Appliance Exchange Server backup solution is integrated with the Symantec Backup Exec System Recovery 2010. Using

More information

CA ARCserve Backup for Windows

CA ARCserve Backup for Windows CA ARCserve Backup for Windows NDMP NAS Option Guide r12.5 This documentation and any related computer software help programs (hereinafter referred to as the Documentation ) is for the end user s informational

More information

EMC DATA DOMAIN OPERATING SYSTEM

EMC DATA DOMAIN OPERATING SYSTEM ESSENTIALS HIGH-SPEED, SCALABLE DEDUPLICATION Up to 58.7 TB/hr performance Reduces protection storage requirements by 10 to 30x CPU-centric scalability DATA INVULNERABILITY ARCHITECTURE Inline write/read

More information

Introduction to the Network Data Management Protocol (NDMP)

Introduction to the Network Data Management Protocol (NDMP) Intelligent Network Computing Introduction to the Network Data Management Protocol (NDMP) The explosion of data generation and storage in recent years has led to the introduction of new technologies for

More information

The remedies set forth within this SLA are your sole and exclusive remedies for any failure of the service.

The remedies set forth within this SLA are your sole and exclusive remedies for any failure of the service. The remedies set forth within this SLA are your sole and exclusive remedies for any failure of the service. NETWORK INTERNAL NETWORK The internal network includes cables, switches, routers, and firewalls

More information

Hitachi Essential NAS Platform, NAS Gateway with High Cost Performance

Hitachi Essential NAS Platform, NAS Gateway with High Cost Performance , NAS Gateway with High Cost Performance 80, NAS Gateway with High Cost Performance Katsumi Hirezaki Seiichi Higaki Hiroki Kanai Toru Kawasaki OVERVIEW: Over recent years, within the changing business

More information

Maximize Your Virtual Environment Investment with EMC Avamar. Rob Emsley Senior Director, Product Marketing

Maximize Your Virtual Environment Investment with EMC Avamar. Rob Emsley Senior Director, Product Marketing 1 Maximize Your Virtual Environment Investment with EMC Avamar Rob Emsley Senior Director, Product Marketing 2 Private Cloud is the Vision Virtualized Data Center Internal Cloud Trusted Flexible Control

More information

Selling Compellent NAS: File & Block Level in the Same System Chad Thibodeau

Selling Compellent NAS: File & Block Level in the Same System Chad Thibodeau Selling Compellent NAS: File & Block Level in the Same System Chad Thibodeau Agenda Session Objectives Feature Overview Technology Overview Compellent Differentiators Competition Available Resources Questions

More information

Hosted SharePoint: Questions every provider should answer

Hosted SharePoint: Questions every provider should answer Hosted SharePoint: Questions every provider should answer Deciding to host your SharePoint environment in the Cloud is a game-changer for your company. The potential savings surrounding your time and money

More information

MICROSOFT CERTIFIED SYSTEMS ENGINEER Windows 2003 Track

MICROSOFT CERTIFIED SYSTEMS ENGINEER Windows 2003 Track MICROSOFT CERTIFIED SYSTEMS ENGINEER Windows 2003 Track In recent years Microsoft s MCSE programs has established itself as the premier computer and networking industry certification. For the Windows 2003

More information

Backup to attached Tape Library using Open-E DSS V6

Backup to attached Tape Library using Open-E DSS V6 Backup to attached Tape Library using Open-E DSS V6 Software Version: DSS ver. 6.00 up30 Presentation updated: April 2010 TO SET UP A BACKUP TO AN ATTACHED TAPE LIBRARY, PERFORM THE FOLLOWING STEPS: 1.

More information

DAS to SAN Migration Using a Storage Concentrator

DAS to SAN Migration Using a Storage Concentrator DAS to SAN Migration Using a Storage Concentrator April 2006 All trademark names are the property of their respective companies. This publication contains opinions of StoneFly, Inc. which are subject to

More information

State of Alaska. Service Level Agreement. for. Enterprise Technology Services Infrastructure Services Hosting. June 25, 2012 VERSION 1.

State of Alaska. Service Level Agreement. for. Enterprise Technology Services Infrastructure Services Hosting. June 25, 2012 VERSION 1. State of Alaska Service Level Agreement for Enterprise Technology Services Infrastructure Services Hosting June 25, 2012 VERSION 1.0 Date Author(s) Version Change Summary 3/23/12 Corey Kos Initial Draft

More information

Understanding Unmetered Managed Backup

Understanding Unmetered Managed Backup Understanding Unmetered Managed Backup Rackspace maintains one of the industry's most highly successful backup operations and infrastructures in the world. Because we are a hosting provider, Rackspace

More information

Hosting Services - Dedicated Service Agreement Page 1 of 6

Hosting Services - Dedicated Service Agreement Page 1 of 6 Hosting Services - Dedicated Service Agreement Page 1 of 6 This Hosting Services - Dedicated Service Agreement ( Service Agreement ) sets forth the specific terms and conditions under which LightEdge Solutions,

More information

Backup and Recovery Solutions for Exadata. Ľubomír Vaňo Principal Sales Consultant

Backup and Recovery Solutions for Exadata. Ľubomír Vaňo Principal Sales Consultant Backup and Recovery Solutions for Exadata Ľubomír Vaňo Principal Sales Consultant Fundamental Backup and Recovery Data doesn t exist in most organizations until the rule of 3 is complete: Different Media

More information

DNS must be up and running. Both the Collax server and the clients to be backed up must be able to resolve the FQDN of the Collax server correctly.

DNS must be up and running. Both the Collax server and the clients to be backed up must be able to resolve the FQDN of the Collax server correctly. This howto describes the setup of backup, bare metal recovery, and restore functionality. Collax Backup Howto Requirements Collax Business Server Collax Platform Server Collax Security Gateway Collax V-Cube

More information

Cloud Storage and Backup

Cloud Storage and Backup Cloud Storage and Backup Cloud Storage and Backup Cloud Storage and Backup services from iomartcloud have been designed to deliver the performance, capacity, security and flexibility needed to address

More information

Administration GUIDE. Exchange Database idataagent. Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 233

Administration GUIDE. Exchange Database idataagent. Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 233 Administration GUIDE Exchange Database idataagent Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 233 User Guide - Exchange Database idataagent Table of Contents Overview Introduction Key Features

More information

LifeSize Video Center Administrator Guide March 2011

LifeSize Video Center Administrator Guide March 2011 LifeSize Video Center Administrator Guide March 2011 LifeSize Video Center 2200 LifeSize Video Center Adminstrator Guide 2 Administering LifeSize Video Center LifeSize Video Center is a network server

More information

ADVANCED NETWORK CONFIGURATION GUIDE

ADVANCED NETWORK CONFIGURATION GUIDE White Paper ADVANCED NETWORK CONFIGURATION GUIDE CONTENTS Introduction 1 Terminology 1 VLAN configuration 2 NIC Bonding configuration 3 Jumbo frame configuration 4 Other I/O high availability options 4

More information

Vess A2000 Series. NVR Storage Appliance. Windows Recovery Instructions. Version 1.0. 2014 PROMISE Technology, Inc. All Rights Reserved.

Vess A2000 Series. NVR Storage Appliance. Windows Recovery Instructions. Version 1.0. 2014 PROMISE Technology, Inc. All Rights Reserved. Vess A2000 Series NVR Storage Appliance Windows Recovery Instructions Version 1.0 2014 PROMISE Technology, Inc. All Rights Reserved. Contents Introduction 1 Different ways to backup the system disk 2 Before

More information

e22-290 http://www.gratisexam.com/ Number: 000-000 Passing Score: 800 Time Limit: 120 min File Version: 1.0

e22-290 http://www.gratisexam.com/ Number: 000-000 Passing Score: 800 Time Limit: 120 min File Version: 1.0 e22-290 Number: 000-000 Passing Score: 800 Time Limit: 120 min File Version: 1.0 http://www.gratisexam.com/ EMC E22-290 EMC Data Domain Deduplication, Backup and Recovery Exam Version: 5.1 Exam A QUESTION

More information

The Benefits of Managed Services at

The Benefits of Managed Services at The Benefits of Managed Services at When I first joined Kinross in early 2009, I realized we had a lot of work to do to improve our deployment and utilization of JD Edwards. The only area related to JDE

More information

EMC Business Continuity for Microsoft SQL Server 2008

EMC Business Continuity for Microsoft SQL Server 2008 EMC Business Continuity for Microsoft SQL Server 2008 Enabled by EMC Celerra Fibre Channel, EMC MirrorView, VMware Site Recovery Manager, and VMware vsphere 4 Reference Architecture Copyright 2009, 2010

More information

Dell Storage MD & NX Series. Storage designed for value and performance. Versatile options within easy reach

Dell Storage MD & NX Series. Storage designed for value and performance. Versatile options within easy reach Dell Storage MD & NX Series Storage designed for value and performance Versatile options within easy reach Dell Storage MD & NX Series The Dell difference Deployment flexibility and scalability Modular

More information

Enterprise Backup Overview Protecting Your Most Important Asset

Enterprise Backup Overview Protecting Your Most Important Asset Enterprise Backup Overview Protecting Your Most Important Asset For more information, please contact: Email: sales@canadianwebhosting.com Phone: 888-821-7888 Canadian Web Hosting (www.canadianwebhosting.com)

More information