We have decided to proceed with Nebim V3 ERP.
|
|
- Dana Chandler
- 8 years ago
- Views:
Transcription
1 AĞUSTOS 2013 Sayı:15 Orka Group CEO, Süleyman Orakçıoğlu: We have decided to proceed with ERP. Interviews: Andoutdoor - Arzu Kaprol - B&G - Dagi - Erak - Hello Baby Justin Alexander - Karınca - Maraton Sport Wear - Sassofono - Sunglass Hut - Süvari - Yelss - Woody
2 The number of leading organizations that discover real productivity with ERP increases more and more. The comprehensive ERP, able to adapt rapidly to developing visions, is the key to productivity thanks to its speed and practicality. ERP will put you over the top from purchasing to production, from planning and budgeting to sales, and from finance management to store management with its applications that function in an integrated manner. THE ROAD TO LEADERSHIP GOES THROUGH PRODUCTIVITY MORE COMPREHENSIVE MORE EXPEDITIOUS MORE FLEXIBLE MORE PRACTICAL For more information:
3 As Turkey's leading fashion retailer, we are greatly pleased by our collaboration with Turkey's leading ERP software company. Yalçın Ayaydın İPEKYOL CEO
4 from the editor Hello, We are happy to greet you with the 15th issue of Nebim News Magazine. We hope you will enjoy our new issue. We had once again a lot of activities such as organizing client seminars, participating in trade shows and meetings. One of these was the Solution Partners Summit in Antalya, where all of our solution partners came together. In our related article, you can find all the details regarding information and opinions shared at the summit. Just like the previous year, we once again met with our clients and solution partners at our Nebim Planet event held in Istanbul in May. At Nebim Planet we had the opportunity to hear the experiences of users. We suggest that you read about these experiences covered by the article and watch the videos of the event. We continue to interview our clients - as we do on every Nebim News Magazine and Nebim e-news. In the interviews you can read in detail about the experiences these companies gathered, their expectations, and the solutions they implemented. The importance of social media is increasing day by day, and Nebim continues to be a part of this development. You can find news on us on our Facebook page. On our YouTube channel, you can watch the interviews we held with our clients, our product introduction films, and event videos. You can also reach our Facebook page and YouTube channel from our web site. You can find the most-watched videos we have prepared for you among our pages. The training of the human resources is another crucial aspect for us. We are aware of the importance of it and we keep investing in it. The educational activities that we conduct in collaboration with universities and educational institutions continue without slowing down. We continue to instruct new experts with the Nebim Application Expert (NAE) Certificate. Again, the details of the topic can be found in this issue. Enjoy reading Nebim News Magazine Goodbye NEBİM HABER; Nebim Neyir Bilgisayar Sanayii ve Hizmetleri A.Ş.'nin ücretsiz yayınıdır. Ağustos 2013 / Sayı: 15 Sahibi Nebim Neyir Bilgisayar Sanayii ve Hizmetleri A.Ş. İmtiyaz Sahibi Engin Demiroğlu Sorumlu Müdür Engin Demiroğlu Editör Meral Cebeci Tek Röportaj Reyhan Mörekli Fotoğraf Rıdvan Arda Gülşah Ekerel Yayın Türü: Yerel Süreli Hazırlayan Çizgi Reklam Araştırma Danışmanlık Ltd. Şti. Tel: (0212) Yönetim Yeri: NEBİM NEYİR BİLGİSAYAR SANAYİİ VE HİZMETLERİ A.Ş. Yıldız Posta Caddesi Dedeman İş Hanı No: 48 Kat: Gayrettepe / İstanbul Tel: (pbx) Faks: nebim@nebim.com.tr Destek Hattı: Nebim Haber'in adresinize ulaşması için, lütfen nebimhaber@nebim.com.tr'ye mail gönderiniz. Meral Cebeci Tek Please send your thoughts, suggestions, and complaints on what you read on Nebim News to meralc@nebim.com.tr. We will include your comments in our upcoming issues within the reader letters section. Copyright (C) 2013 Nebim Neyir Bilgisayar Sanayii ve Hizmetleri A.Ş. Nebim,, Winner, Halojen, WinExtra, NebimExtra, Nebim logosu ve logosu Nebim in tescilli markalarıdır. Adı geçen diğer şirket, ürün ve hizmet adları başka firmaların tescilli markalarıdır. Bu yayın yalnızca bilgi vermek amacına yöneliktir. İçerdiği belirtmeler önceden bildirilmeden değiştirilebilir. Nebim Haber içerisinde yer alan tüm yazı ve fotoğrafların hakları Nebim'e aittir NEBİM HABER AĞUSTOS 2013
5 contents 6 26 Nebim Joined with Its Customers and Solution Partners at the Nebim Planet 2013 Event Orka Group CEO, Süleyman Orakçıoğlu: We have decided to proceed with ERP. Product Strategy Murat Demiroğlu, Nebim Executive Board Member and Deputy Managing Director 4 Nebim Met Its Solution Partners in Antalya 14 Don t be Late for Change Sedat Taşçı, Nebim General Coordinator 20 Investment in Technology and Human Recourses to Ensure Profitability and Growth Serkan Yalçın, Nebim Ankara Regional Coordinator Your Are 1000 Steps Ahead with NebimExtra Ahmet Coşanay, Nebim Software Support Services Manager Interviews Andoutdoor Arzu Kaprol B&G Bella Tekstil (Woody) Cebir Tekstil (Maraton Sport Wear) Dagi Erak Hello Baby Justin Alexander Karınca Sassofono Sunglass Hut Süvari Yelss AĞUSTOS 2013 NEBİM HABER 03
6 from nebim Product Strategy Murat Demiroğlu Nebim Executive Board Member and Deputy Managing Director During the first half of 2013, Nebim s revenue grew 30% compared to the first half of last year. Moreover, the number of companies using exceeded 400. In this issue of Nebim News, I would like to share with you the product strategy of, which constitutes the backbone of Nebim s growth strategy. More Comprehensive and Integrated Taking into consideration the requirements of the retailers, wholesalers, and manufacturers, we aimed to provide more industry-specific features in comparison to other ERPs, and therefore to be more comprehensive and to offer all these features integrated on a single ERP platform. was introduced in Enabling operations abroad to be managed from the headquarters in Turkey with the multi-language and local currency support; allowing companies to manage multiple sales channels varying from their own stores to franchise stores, from export operations to e-commerce; providing companies with a functionally much richer product and price management than Nebim Winner thanks to the Merchandise planning applications; real time accounting integration and finance management were among the features rendering comprehensive. To make a comparison with s first edition introduced at the launch in 2011: We have enabled to become more comprehensive with added novelties such as TMS/IFRS support, human resources, export/import applications, a new POS interface, data gathering and cleansing features to enable CRM operations, parametric discount campaigns, combined product and inventory management, richer language support for operations abroad, installment sales and support for after-sales delivery, further out-of-the-box reports and queries, a new financial budgeting application, Dashboards designed according to user roles for business intelligence, and Merchandise Planning applications. Evaluating our road map until the end of 2013, we can see that we will be continuing to make even more comprehensive. We can name features for eyewear retailers, new mobile applications, e-invoice and e-ledger applications, CRM and CPM features as examples to the applications that we plan to develop until the end of the year. In summary, we are continuing to render more comprehensive in terms of function, the industry, and the countries it supports. Open to Change and Progress Another design principle we targeted as we promoted in 2011 was that easily supports companies to grow and to change their business processes. Therefore, s industry properties and its parametric structure were developed in order to easily conform to the companies changes in business processes, their developing sales channel structures, and increasing product range. continues to adapt to companies increasing rquirements with the integrations effectuated since its launch. Within the last two years, Nebim V3 was integrated with many e-commerce applications such as from Inveon, RND, and Bilginet; 3rd party logistic systems such as Ekol, Conmar, Ulustrans, and Barsan; workflow systems such as eba; analytical platforms like IBM SPSS; door counting systems; secure payment systems like VeriFone VPlatform. Thanks to its open structure and Software Development Kit (API support), continues to grow in the field of openness to change. Faster Implementation s third design principle was its speed of implementation compared to other ERPs. Longside industry-specific features and properties which are based on the software architecture, e.g. the parametric structure, thanks to the Nebim V3 implementation methodology, that covers all project phases from preparation to business analysis, from set-up to user trainings, from system testing to live usage support; it can be rapidly adapted according to companies requirements. In a nutshell, we continue to develop as we remain loyal to the three basic principles that I have summarized above. Hope to see you again on the next issue of Nebim News NEBİM HABER AĞUSTOS 2013
7 The number of leading organizations that discover real productivity with ERP increases more and more. The comprehensive ERP, able to adapt rapidly to developing visions, is the key to productivity thanks to its speed and practicality. ERP will put you over the top from purchasing to production, from planning and budgeting to sales, and from finance management to store management with its applications that function in an integrated manner. THE ROAD TO LEADERSHIP GOES THROUGH PRODUCTIVITY MORE COMPREHENSIVE MORE EXPEDITIOUS MORE FLEXIBLE MORE PRACTICAL For more information:
8 Nebim Joined with Its Customers and Solution Partners at the Nebim Planet 2013 Event Nebim, the leading domestic software developer with its Enterprise Resource Planning solutions geared towards retailers, wholesalers, and manufacturing companies, held its 2013 event with the participation of Nebim customers and solution partners once more in Istanbul. 06 NEBİM HABER AĞUSTOS 2013
9 AĞUSTOS 2013 NEBİM HABER 07
10 from nebim Turkey's leading ERP developer and implementer, Nebim, held its Nebim Planet event, which brought its customers and solution partners together on May 14 at the Grand Hyatt in Istanbul. At the event attended by approximately 350 Nebim customers and solution partners, executives of industryleading companies such as Dagi, Damat-Tween/D'S Damat, İpekyol, and Süvari, presented their success stories and opinions about the ERP software. Nebim Planet 2013 continued with presentations made by North the region as soon as possible, by adding solution partners to Nebim's distribution channel in Kazakhstan, Ukraine, and Germany. In his assessment, Taşçı said, We are closing off 2013's first quarter with 27% growth when compared with the first quarter of We target 35% growth by the end of the year. Taşçı also mentioned that the number of companies using Nebim V3 has exceeded 350. Referring to new projects, Taşçı talked about how the ERP project implemented for Bilsar, the manufacturing processes implemented at the manufacturing continues to develop Nebim Executive Board Member Murat Demiroğlu shared 's product strategy in his presentation. Demiroğlu mentioned additions to in 2012, including novelties on TMS/TFRS, new reports that especially companies with foreign partners use in the field of finance and accounting, a new financial budget application, foreign trade applications, novelties in human resources applications, and properties that meet the local Sedat Taşçı Nebim General Coordinator Murat Demiroğlu Nebim Executive Board Member and Deputy General Manager Burhan Çamlıca Orka Group CFO Özlem Tektaş Çelikkanat İpekyol Supply Chain Director Onur Tusa Baykal İpekyol Retail Director Atlantic, a company specialized in the field of CRM, on the topic of CRM in Retail and The Importance of Knowing The Customer and by the VeriFone company on the topic of The Integration of Verifone VPlatform Solution with. Cem Mergen, a guru of the retail world, also attended the event with his presentation on Managing Information in Retail. 27 % growth in the first four months of 2013 Nebim General Coordinator Sedat Taşçı, who gave the opening speech at Nebim Planet, mentioned that they serve with over 60 solution partners across Turkey, Russia, and Azerbaijan, and a team of 450 employees, and that they aim to expand Nebim's support structure in plant in Çorum, the operations, where the products of brands such as Fred Perry, Bilstore, and Muji are managed, all involve several processes from manufacturing to merchandise planning and to sales in stores. Taşçı, who also mentioned the ERP projects implemented abroad, said, We have transferred 20 stores from the Russian Bosca Fashion Group, a group consisting of 40 stores, to online. In Russia, we have integrated in a function where officially approved receipts can be printed at the cash register and also managed with the programs that are mandatory to be kept at the headquarters for accounting. With this project, we have established a mature infrastructure in Russia. requirements in Europe, Middle East, and Azerbaijan. Demiroğlu mentioned that they are continuing to expand the product coverage for even further in 2013 and underlined that the processes of installment-sales and deferreddelivery were enriched; that novelties specific to the local requirements of Russia, Ukraine, and Kazakhstan were developed; and that new applications for optical retail will be added to the new version of, which will be launched at the end of September. Demiroğlu also communicated that e-invoice and e-book applications are being added to. Demiroğlu also touched on the external solutions integrated with, besides the new applications and properties developed for, and said, 08 NEBİM HABER AĞUSTOS 2013
11 Prepared by: Reyhan Mörekli Marketing Communications Manager panorama Companies that use, can also integrate with other systems. Integrated solutions were developed for example, with VeriFone VPlatform in the area of safe electronic payment; with solutions such as Bilginet, Inveon, and RND in the field of electronic trade; with Ekol, Ulustrans, Conmar, and Balnak in terms of logistic systems; and with eba for work flow. Demiroğlu also emphasized that in the permission marketing field, regarding integration with systems that handle mass SMS sending and ing, the mass action feedback can be ERP at ORKA Group Burhan Çamlıca, CFO of Orka Group, which has been in 17-year collaboration with Nebim, started his speech by indicating that Orka Group chose as its new ERP. Çamlıca said, Orka Group, which consists of two brands, is a global group consisting of 210 stores. As a group that continues its operations with employees, we took our relationship with Nebim a step further, following a collaboration we have had for many years, and we kicked off the Nebim V3 ERP project. Çamlıca, who don't do these three things. For this, many properties, like well-developed reporting techniques and distribution, feeding, transfer, and the reportability of products, stand out. When compared to last year, the fact that we can reach the data on mobile platforms, instantly, will help us better manage our business. Çamlıca, who also talked about the importance of 's fast and flexible service, and understanding for Orka Group, said, The Nebim team's post-sales loyalty to its customer, and the fact that they have taken notice of all kinds of Şevket Çelikkanat İpekyol Information Technologies and Logistics Director Erkan Arslan Süvari Product Management Expert Cem Mergen Consultant Vedat Şengöz Dagi Accounting Deputy Manager Kerem Topuz North Atlantic Managing Partner Neda Seçkin VeriFone Retail Solutions Sales Director reloaded to and reported. Hinting at the fact that can be implemented quickly. Demiroğlu said, Within the past two years, we shortened the time period required for to become available for actual use. For this, we developed a Implementation Methodology, based on the experience we gathered during our implementation projects, and we trained all of our consultants on this methodology. He concluded his presentation by saying that their aim, as Nebim, is to guarantee the continuity of the gains companies obtained after the transition to live use of with the NebimExtra version update and support contract, and to offer a service that will always be by their side in order to increase the productivity of. underlined that Orka Group's collaboration with Nebim is one step ahead of a relationship with a supplier company, explained why they preferred : As a Turquality company, we had to take a step in order to grow and maintain our acceleration in markets abroad. Many qualifications stood out, like the fact that is multi-licensed, that different local permissions are obtained in different countries, the training opportunities, and that they have established their own consultants for foreign collaborations. We saw that all these qualifications would provide us with many advantages in implementation and in the phase of transition to live use. Mentioning that one has to be at the right place at the right time with the right product, Çamlıca continued, We are taking a risk if we requests we made, was very important to us. In this context, we thank the Nebim family for our collaboration, which has been going on for 17 years and with which we anticipate continuing for many years to come. Merchandise Planning at İpekyol with Supply Chain Director Özlem Tektaş Çelikkanat and Retail Director Onur Tusa Baykal of İpekyol, whose transition to ERP was important news for the industry, shared details of the projects, and the point arrived at in 2013, with Nebim Planet participants. Özlem Tektaş Çelikkanat, who presented first, made an introduction by saying We started using Nebim V3 live in When 2013 arrived, AĞUSTOS 2013 NEBİM HABER 09
12 from nebim we started the Merchandise Planning implementation, of which we had always dreamt. We defined the planning in four main functions: Channel plan, category plan, range plan, and assortment plan. And we divided these functions into two phases. We will start using the first phase, which involves the channel and the category plans, and then the next phase will follow right after that. Onur Tusa Baykal, who joined the presentation at this point, said, For us, one of the interesting aspects of this project was how we would handle the 'Like for Like' concept. At this point, Nebim offered us the 'like-store concept' solution. When we are about to open a new store, as we tell which one of our stores it will resemble, we can immediately see the details on that screen. Baykal continued his speech by saying, Nebim's planning application automatically displayed the sales data that are subject to normalization as if we have sales every week. Nebim developed the possibility to act upon it for special dates, such as holidays and vacation days, according to the course of each week. This way, we have the opportunity to forecast where our plans are headed in the upcoming weeks. We now have a complete normalization process, as we can see how it was last year and and how we must intervene manually this year. Özlem Tektaş Çelikkanat, who took the floor once more, mentioned 's advantageous properties and said, Instead of making all KPI's on gross income, average prices, discounts, and promotions in both channel and category plans, one by one, we can now enter them in one screen and have them used in all of the plans. It is an important property that our category and channel plans match. It is far more practical for us to bring the two plans side by side and to determine the company plan that is aligned with this plan, automatically distributing it to the channels and categories. The Nebim V3 Merchandise Planning application has very flexible, with user-friendly screens where the retail and sales teams can do channel planning separately. İpekyol Retail Director Baykal emphasized the flexibility of and said, Before Nebim V3, we couldn't speak a mutual language when we visited our stores; one store detailed the data with seasons and the other without; we had a problem focusing. Nebim carried us ahead, coming back to us with Dashboards. All the stores started seeing the Dashboards automatically as well. For example, all our managers receive the monthly sales report, simultaneously, so we do not have to create reports over and over. provided us with simplicity on this matter and some product-based conveniences. Çelikkanat, taking the floor for one final time, talked about the Bestseller report they use the most at İpekyol. Çelikkanat concluded her presentation with the statement, We can assign a certain criterion for each product and classify the products as the best, mediocre, and bad with the Bestseller report. The design team, the stores, the visual team, the sales team, and product management all use this report. Before, this was a difficult report to obtain. Even creating it took one hour then. Now it arrives automatically every morning. E-Trade Web Site integrated with at İpekyol Another speaker from İpekyol, Information Technologies and Logistics Director Şevket Çelikkanat shared with the Nebim Planet participants what was required for an e-trade Web site, how the necessary system should be built, and how İpekyol achieved this in integration with ERP, in his presentation. Çelikkanat mentioned that they are proceeding with RND in the visual department and with Ekol Lojistik in shipments, and that these three parties need to be able to work in an integrated manner for the operation to proceed in a healthy manner throughout the sales and post-sales processes. While summarizing the process, Çelikkanat explained that they make automatic transfers from through the product integration; whether the customer is on Nebim V3 is checked on the order; they keep the customer single; send the shipment order to Ekol Lojistik; the 10 NEBİM HABER AĞUSTOS 2013
13 panorama courier is integrated; when the shipment information arrives at RND, it is merged with all the necessary bank information and transferred to ; and all these integrations happen in real time. Product Management at Süvari with and Retailing Abroad The next speaker at Nebim Planet was Product Management Specialist Erkan Arslan from Süvari, which has a total of 108 stores in Turkey and abroad. Arslan began his presentation by mentioning that as Süvari, they started retailing in Arslan said that Süvari, which increased its number of stores after four years and needed a different product range, met Nebim with the requirements for management of campaigns and category groups. Arslan, who talked about the Nebim collaboration that started in 2001 and about the requirements that emerged as a result of the increased number of Süvari's stores at the end of 11 years contributing to their development and growth, said, The reason for our transition to Nebim V3 is Süvari's target of increasing stores abroad by the year We were aiming to create a big impact with instant touches on the operations abroad, just like we do domestically. In that sense, Nebim V3's multi-language option, and the local currencies abroad capability geared us towards. Now, our stores in Russia, Kazakhstan, and Ukraine can complete the transactions much faster with their own alphabets on POS and Store screens. They also have the opportunity to work with local currencies. For example, a transaction completed in Russia, using rubles, can be seen in TL at headquarters. Next, Arslan elaborated on the Discount Campaign application, which is an important application for Süvari. He talked about the multiple campaign options and the capability that makes it possible to simultaneously manage different campaigns at different locations. He continued his presentation by discussing the Product Restock and Transfer transactions and informed capability: We encountered these (functions) regarding the need to gather all the missing products in one store. The capability enables us to restock all the size breakdowns in the stores that have accelerated sales, with one small touch. Before, we could complete the shipment process in 48 hours by obtaining the data from 150 Excel tables, one by one. After 's Product Allocation application entered our lives, we decreased this duration to 24 hours. It saves us a significant amount of time. Arslan, who finally talked about the projects they are currently running with, concluded his presentation with the words, Another project we are running with Nebim is planning. We have a big operation regarding campaigns, with stock codes, on a stock code basis, and RPT and transfer projects. One of our biggest objectives is to be able to give information about these operations at Nebim Planet 2014, after we complete them. The Knacks of Information Management in Retail from Cem Mergen Cem Mergen, an expert trainer in the retail world, made a point of the importance of making decisions based on numbers and information during his presentation, called Managing Information in Retail. Cem Mergen, who talked about the relations between the speed and quality of decision making and the success and the risks taken, later mentioned the knacks of analysis processes. Mergen shared with the participants the importance of categorization and classification, as well as comparison and elimination in the analysis process. Finance Management and Accounting at Dagi with Dagi Accounting Deputy Manager started his presentation with the assessment, Dagi and Nebim's encounter happened due to the need for faster data management, with the increase in the manufacturing and business volume in AĞUSTOS 2013 NEBİM HABER 11
14 from nebim We determined that Nebim was the software company that could best meet these needs. In the beginning of 2012, we started using, live, at all our sales points and in all our processes. In April, we started using it, integrated with manufacturing and supply. We use at every point in all the processes of our brand from its manufacturing, its raw material, to its sales. Şengöz, who mentioned the importance of controlling the balance in the cost center usage, as well as presentation of the data to the management in a report, after being compared and checked, indicated that supported them on this matter. Şengöz said, We can say that we were saved from pages of trial balance, thanks to. We managed to distribute the costs of departments, such as finance, human resources, administrative affairs, which we call the Back office within our headquarters, and where we follow up on the costs of the points-of-sale at our headquarters, our stores and our branches separately, to these departments, taking their share from the revenue of the sales points with the properly assigned ratio. Looking at the items to be distributed, we were able to allocate them automatically, based on the turnover or the cost of the goods sold, depending upon how we would like to have it, also indicating the subbreakdowns of the cost centers located in our headquarter offices. We detailed all the sales, the turnovers, the expenses, and the expense portions that those points receive from the headquarters by creating a cost center hierarchy structure. Şengöz talked about another project that increased the productivity on the financial side and summarized, All our bank transactions, such as money orders, electronic funds transfers, depositing money, withdrawing money, are run through. We integrated the sales by the POS used at our sales points with. We can check whether there are any mistakes in the bank commission amount, or the service charges, by comparing the future and past POS revenues and creating reports to present to management. Şengöz, who finally mentioned another project that is very important for Dagi, shared the details, Account aging and closing off debts and receivables was a very important project for us. We can obtain the past and the future balance of the customer's term in detail, and cumulatively, with the aging report. This way, our colleagues, both in the finance and marketing departments, can check this report to see when the term of the collection from the customer is due and when the past term was, separately and in detail. During audits, when the auditors ask us for reports, we can create them in, instead of in Excel, and very easily present them. CRM and The Importance of Knowing The Customer From North Atlantic The second part of Nebim Planet started with the presentation called CRM and The Importance of Knowing The Customer in Retail by Kerem Topuz, the Managing Partner of North Atlantic, which is a consultancy firm in the field of CRM. Topuz defined CRM as an approach to understand the impact of a customer's behavior and how to increase the company's value by understanding the value of the customer base. Topuz underlined the fact that, it is important to create the maximum value out of each customer for customer share, just as it is important to create the maximum value out of each product for market share. Topuz then laid out the roadmap for retail companies, describing how to make the transition to a customer-focused structure. Topuz, who mentioned that customers first need to be observed, understood, and segmented, later talked about the planning and the management of announcements and the necessity to differentiate in terms of services, as well as products. Nebim Product Manager, Abdullah Bekmezci, who took the floor following Kerem Topuz's presentation, shared with the participants how meets all the requirements mentioned on the roadmap for transition to the customer-focused structure that Topuz had recommended for retail companies, and how companies can implement CRM using in his presentation titled, CRM with. 's Integration with VeriFone VPlatform VeriFone Retail Solutions Sales Director Neda Seçkin talked about The Integration of the Verifone VPlatform Solution with. Seçkin, who started her presentation by first telling about VeriFone and the mutual POS systems, talked about the operational advantages of VPlatform on discarding POS pollution, preventing cashier mistakes, and increasing operational productivity. Next, Seçkin touched upon the financial advantages of VPlatform. Nebim Product Manager Abdullah Bekmezci, who took the floor following Seçkin's presentation, where she introduced VPlatform, shared the details of how is integrated with VeriFone VPlatform with the participants. Nebim Manufacturing at Sarar Next, Nebim Manufacturing Manager Yılmaz Akgül gave a detailed presentation on Nebim's manufacturing software solutions. Yılmaz Akgül mentioned that Sarar, one of the leading companies in menswear, started using Nebim's manufacturing solutions in four plants and shared with the participants that in the implemented project there are processes regarding collection planning, fabric planning, barcoded production follow-up, retail integration, production productivity, and the integration of operations abroad. Nebim Planet 2013 ended with the closing cocktail party. 12 NEBİM HABER AĞUSTOS 2013
15 You can watch Nebim Planet event videos by scanning the square barcode. Nebim Planet Video Summary From The 2011 Launch To Today Sedat Taşçı, Nebim General Coordinator Product Strategy Murat Demiroğlu, Nebim Executive Board Member ERP in Orka Group Burhan Çamlıca, Orka Group CFO CPM Merchandise Planning Özlem Tektaş Çelikkanat, İpekyol Supply Chain Director Onur Tusa Baykal, İpekyol Retail Director E-trade Web Site Integrated with ERP at İpekyol Şevket Süreyya Çelikkanat İpekyol Information Technologies and Logistics Director Product Management and Retailing Abroad with ERP from Süvari Erkan Arslan, Süvari Product Management Expert The Knacks of Data Management in Retail Cem Mergen, Consultant Finance Management and Accounting with ERP at Dagi Vedat Şengöz, Dagi Accounting Deputy Manager CRM in Retail and The Importance Of Knowing The Customer from North Atlantic Kerem Topuz, North Atlantic Managing Partner Integration of with VeriFone VPlatform Neda Seçkin, VeriFone Retail Solutions Sales Director AĞUSTOS 2013 NEBİM HABER 13
16 14 NEBİM HABER AĞUSTOS 2013
17 Nebim Met Its Solution Partners in Antalya Nebim, one of the leading ERP software providers for retail, wholesale and manufacturing companies in Turkey, held its annual Solution Partners Summit in Antalya this year. AĞUSTOS 2013 NEBİM HABER 15
18 from nebim Into the Future Through Progress and Growth This year, Nebim 2013 Solution Partners Summit was th nd held in Antalya, February 28 through March 2. During the summit, Nebim, the most preferred software provider for ready-wear apparel, footwear, chain and multi-level eyewear merchandisers, assessed the results for 2012 and shared its 2013 plans with the solution partners and authorized vendors. 16 NEBİM HABER AĞUSTOS 2013
19 Prepared by: Reyhan Mörekli Marketing Communications Manager panorama Using the slogan Into the Future through Progress and Growth, the event was kicked off with presentations given by Nebim executives, where they shared Nebim's strategy and product road maps. The recent developments in, new methods in project implementation and Nebim's new support system were some of the subjects discussed in panels, which were then followed by Q&A sessions. The last day of the summit was filled with the excitement of the awards ceremony. The solution partners received awards from the Nebim executives based on their performance in 2012 in categories such as sales performance, project success and productivity. In his opening speech for the summit, Nebim General Coordinator Sedat Taşçı first assessed the 2012 results and then talked about the state of and the growth targets for Later, Taşçı congratulated the newest members of the Solution Partners family: Badel (Konya), Moliorus (Russia) and Yorka (Denizli). Other topics of the summit were Nebim's vision, which took shape with the 2011 launch of, the ERP solution, and the company's targets for In his presentation on this subject, Nebim Executive Board Member Murat Demiroğlu stated that is increasingly becoming popular since its introduction and an exemplary point was reached together with the Solution Partners. Demiroğlu assessed the market and the trends in technology and discussed 's target market and its growth strategy for Demiroğlu, while talking about the 2015 growth strategy studies done by Nebim, urged the Solution Partners to build technologically skilled teams who emphasize a customer-centered approach. One of the other important subjects in Demiroğlu's presentation was the road map for Nebim's support services. In the session held by Nebim ERP Project Implementation Director Volkan Yıldırım the details on some projects completed by Nebim and its Solution Partners in transitioning to and the new support platform NebimExtra were shared. AĞUSTOS 2013 NEBİM HABER 17
20 from nebim The summit continued with Nebim General Coordinator Sedat Taşçı's presentation, where he shared some of the processes and talked about his experiences. Taşçı pointed out that Nebim's approach, which targets client satisfaction and productivity in all phases, from initial contact through after-sales support, is widely recognized and used successfully by all the Solution Partners. Then he reviewed the road map related to the new sales support platform that Nebim is currently implementing to provide better support for Solution Partners, and the training/certification programs. The second day of the summit brought discussion of the support processes for the highly anticipated new support platform, NebimExtra, and the implementation methodologies. Final presentations of the summit were given by ERP Product Manager Abdullah Bekmezci, ERP/CPM Senior Analyst Çağrı Güngör, and Manufacturing Projects Manager Yılmaz Akgül. In these presentations, the most outstanding features of were shared with the participants. The Nebim Solution Partners Summit 2013, where the Solution Partners found some time outside of the sessions to enjoy themselves and meet the newest members of the Nebim network family, ended with a entertaining gala dinner and an awards ceremony. During the Solution Partners Summit, Nebim trained all of its solution partners on the new support service NebimExtra before the launch. Nebim offers faster and better quality service to its users thanks to NebimExtra which contains the version updates and the support services of the software. With the NebimExtra, effectuated on April 1, 2013, Nebim users can obtain the up-to-date versions of the licensed and Winner software as well as receive online support, support over the telephone, or one-to-one support at their companies. Thus, they can implement their new business processes in an agile manner by increasing the productivity they obtain from Nebim software. Different NebimExtra contract options are offered depending on the editions of the licensed Nebim software and the service level selections of the companies. Companies with a NebimExtra contract can do the following based on their contract type: They can reach the new versions of the licensed software, They can receive support online or over the call center, Receive one-to-one support at their companies from support consultants, They can measure the productivity they obtain from the software thanks to the Nebim Productivity Assessment service and plan activities to increase productivity, They can attend the Nebim Basic User Training free of charge. In order to obtain further information on NebimExtra, please either visit and download the NebimExtra Leaflet and the Frequently Asked Questions On NebimExtra or obtain information from your Account Executive or Support Consultant. 18 NEBİM HABER AĞUSTOS 2013
Martec International. Understanding Retail E-Learning Course
Martec International RST66 Martec International is a leading consulting and training firm specializing in the retail industry. Its client base includes retailers from around the globe, technology suppliers
More informationHow To Use Big Data To Help A Retailer
IBM Software Big Data Retail Capitalizing on the power of big data for retail Adopt new approaches to keep customers engaged, maintain a competitive edge and maximize profitability 2 Capitalizing on the
More informationretail Enterprise Management Software (EMS) for Retail A COMPLETE SOLUTION FOR THE RETAIL INDUSTRY Consider the benefits of end-to-end integration:
Enterprise Management Software (EMS) for Retail retail A COMPLETE SOLUTION FOR THE RETAIL INDUSTRY The retail business continues to grow more complex. New distribution channels and e-commerce alternatives
More informationReduce your markdowns. 7 ways to maintain your margins by aligning supply and demand
Reduce your markdowns 7 ways to maintain your margins by aligning supply and demand On average, On average, Step off the high-volume, low-price treadmill Browse through any online store or shopping mall
More informationSpecialised software For the Apparel & Footwear Industry
Specialised software For the Apparel & Footwear Industry SAP Business One Apparel and Footwear is an end-to-end, single, integrated and affordable ERP software solution for businesses whose core focus
More informationStore Manager POINT OF SALE Solution
Store Manager POINT OF SALE Solution Reasons to smile for you and your customers For you, each customer, each hour, each sale counts. Each day, your business has to be more profitable, more competitive
More informationMothernode CRM ENTERPRISE (ERP) EDITION
Mothernode CRM ENTERPRISE (ERP) EDITION Everything you need to run your business from sales to order fulfillment, inventory management to invoicing, and much more. Mothernode CRM The easiest way to run
More informationMaxxton introduces Newyse ERP: a new Hospitality Management solution for Vacation Rentals, Tourism and Holiday organizations
Maxxton introduces Newyse ERP: a new Hospitality Management solution for Vacation Rentals, Tourism and Holiday organizations Maxxton is the leading company in Enterprise Resource Planning Solutions for
More informationMINDBill. Point of Sale
MINDBill Billing and Customer Care Solution Point of Sale 2015 MIND CTI Ltd. Table of Contents Executive Overview... 3 Architecture Highlights... 3 Product Components... 4 The Sales Module... 4 POS Retail
More informationPerformance Management Applications. Gain Insight Throughout the Enterprise
Performance Management Applications Gain Insight Throughout the Enterprise Applications that Span the Enterprise Managers need a consolidated view of their key enterprise metrics and performance indicators
More informationMaximize Sales and Margins with Comprehensive Customer Analytics
Q Customer Maximize Sales and Margins with Comprehensive Customer Analytics Struggling to connect the dots between Marketing, Merchandising and Store Ops? With the explosion of customer interaction systems,
More informationThe FashionPro Retail Solution
TM Apparel Retail ERP System The FashionPro Retail Solution The FashionPro Helps.. Provide an integrated industry-based solution delivering visibility across the enterprise; Facilitate management of varied,
More informationSAP CUSTOMER RELATIONSHIP MANAGEMENT. Solution Overview
Solution Overview SAP CUSTOMER RELATIONSHIP MANAGEMENT CUSTOMER RELATIONSHIP MANAGEMENT AS A BUSINESS STRATEGY IS CHANGING 2 With SAP CRM, we optimized our sales resources, reduced administrative costs,
More informationA Mater Of Strategy. Your master wish is to be fully informed in order to make the crucial decisions on time.
A Mater Of Strategy You Have needs that must be directly covered by the most efficient way. You want to rely on a high quality, reliable and exceptionally easy-to-use IT system for your daily work. Your
More informationLuxury Fashion Retail Software loaded for the future
www.atelier98.com Luxury Fashion Retail Software loaded for the future Atelier 98 is the management software specific for the fashion retail, fully integrated, entirely modular and multilanguage. Data
More informationSpeed up your business
Speed up your business incadea is the leading provider of enterprise software solutions and services to the global automotive retail and wholesale market. With a proven industry focus and expertise, incadea
More informationTop 5 Transformative Analytics Applications in Retail
Top 5 Transformative Analytics Applications in Retail Learn how you can boost your bottom line and acquire engaged, happy customers with actionable insight from the world s most comprehensive analytics
More informationSoftware Editor & Business Consulting
Software Editor & Business Consulting 2013 NSD - All rights reserved 1 NSD Restaurants Management System NSD RMS - V 5.01 Overview 2 The NSD RMS is developed based on the best business practice and rules,
More informationCustomer Experience Management
Customer Experience Management Best Practices for Voice of the Customer (VoC) Programmes Jörg Höhner Senior Vice President Global Head of Automotive SPA Future Thinking The Evolution of Customer Satisfaction
More informationCHAPTER VII SUMMARY OF MAJOR FINDINGS AND RECOMMENDATIONS
CHAPTER VII SUMMARY OF MAJOR FINDINGS AND RECOMMENDATIONS 395 7.1 Findings Related to Secondary Data In the initial phase the analysis of secondary indicates that CRM is emerging as a strategic factor
More informationBunzl Distribution. Solving problems for sales and purchasing teams by revealing new insights with analytics. Overview
Bunzl Distribution Solving problems for sales and purchasing teams by revealing new insights with analytics Overview The need Bunzl wanted to leverage its data for improved business decisions but gathering
More informationPIVOTAL CRM RETAIL INDUSTRY
PIVOTAL CRM RETAIL INDUSTRY PROVIDING RETAIL ORGANIZATIONS WITH A COMPETITIVE EDGE Pivotal CRM for Retail delivers 36O o business insight to stay ahead of competition COMMITTED TO MEETING INDIVIDUAL NEEDS
More informationInfor CloudSuite Business
Business Achieve a next-generation business strategy in the cloud Whether you re providing services or moving inventory in your home-town, across the country or around the world with Infor CloudSuite Business,
More informationBRP SPECIAL REPORT. Loyalty Programs Rewarding the Customer Experience
Loyalty Programs Rewarding the Customer Experience BRP SPECIAL REPORT A supplemental report based on findings from the 2015 CRM/Unified Commerce Benchmark Survey https://bostonretailpartners.com/2015-crm-survey-report/
More informationIntelligent Business Solutions MALLSFORCE. Mall Management System www.mallsforce.com
Inspark Intelligent Business Solutions MALLSFORCE Mall Management System www.mallsforce.com 2 Increase your asset s value MALLSFORCE helps better management of your tenants by it s strong cloud computing
More informationIBM Social Media Analytics
IBM Analyze social media data to improve business outcomes Highlights Grow your business by understanding consumer sentiment and optimizing marketing campaigns. Make better decisions and strategies across
More informationWeb-Based Software Tools Enable Lean Sales and Distribution Fred Noble
Web-Based Software Tools Enable Lean Sales and Distribution Fred Noble During the last 25 years manufacturers have devoted much time to studying the concepts and practices of the Lean Enterprise, a continuous
More informationHong Kong Retail Technology Industry Association
Hong Kong Retail Technology Industry Association Hong Kong Retail Technology Industry Association Presented by: Mr. Ken K.K. Fong B.Soc Sc (HKU), M.Sc. (I.M), MBA, MCIM, MHKCS, MHKMA, Chartered IT Professional.
More informationThe Customer Experience:
The Customer Experience: The Holy Grail of Competitive Advantage. 1 A great customer experience has emerged as the holy grail of competitive advantage. Providing a great customer experience has emerged
More informationOMNICHANNEL SALES REVOLUTION
OMNICHANNEL SALES REVOLUTION Commerce as a service proposition Delivering Transformation. Together. 2 OMNICHANNEL SALES REVOLUTION Customers behaviour is changing BECAUSE THEY ARE CHANGING HOW TO MAKE
More informationINTEGRATED MARKETING PLATFORM
Please feel free to contact me for a chat or to arrange a meeting. Gary Howard T. +44 (0) 2074 626 161 M. +44 (0) 7973 304 459 E. Gary.Howard@tangentsnowball.com Tangent Snowball 84-86, Great Portland
More informationSee your business in a new way.
Operations and Distribution Management Brochure See your business in a new way. Realize the future of your business today. See your business in a new way. Realize the future of your business today. Distribution
More informationCONTENT INSURANCE CORE WITHIN CRM 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. LEVERAGE 5.1. 5.2. 5.3. 5.4.
CONTENT INSURANCE CORE WITHIN CRM 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. PROVEN INSURANCE DATA MODEL...6 GENERIC INTEGRATION INTERFACE...6 COMMUNICATION CHANNEL CENTRALIZATION...7 LOCALIZATION...7 MOBILE CRM INSURANCE2...8
More informationWHITE PAPER Analytics for digital retail
WHITE PAPER Analytics for digital retail Introduction The advent of organized retail propelled businesses to reach out to a wider spectrum of consumers in an effort to increase market share. This gave
More informationTranscript of Socket Mobile, Inc. Second Quarter 2015 Management Conference Call July 29, 2015
Transcript of Participants Jim Byers Investor Relations, MKR David Dunlap Chief Financial Officer Analysts Brian Swift Security Research Associates Al Troy Private Investor Presentation Greetings and welcome
More informationMagento brochure DEVELOPER PLUS FRONT END DEVELOPER
Magento brochure PLUS FRONT END KPMG Crimsonwing & ecommerce We re a global ecommerce solutions provider. We develop and implement fully integrated ecommerce solutions, primarily using Magento Enterprise.
More informationHOW TO TURN 9 RETAIL IT CHALLENGES INTO 9 BUSINESS OPPORTUNITIES
HOW TO TURN 9 RETAIL IT CHALLENGES INTO 9 BUSINESS OPPORTUNITIES Intro According to a recent market study on be the main driver of total retail sales Embracing mobility the state of the retail sector that
More informationFinancial Services AKBANK
sabanc hold ng 2007 annual report 32 Financial Services AKBANK As of the end of 2007, Akbank was Turkey's most valuable bank having the most profitable banking operations among privately owned banks in
More informationSOLUTION OVERVIEW SAS MERCHANDISE INTELLIGENCE. Make the right decisions through every stage of the merchandise life cycle
SOLUTION OVERVIEW SAS MERCHANDISE INTELLIGENCE Make the right decisions through every stage of the merchandise life cycle Deliver profitable returns and rewarding customer experiences Challenges Critical
More informationHoliday Readiness Guide: Strategies to Prepare Omni-channel tactics to maximize impact and results during HSS 2015
Market Track Perspective TM Holiday Readiness Guide: Strategies to Prepare Omni-channel tactics to maximize impact and results during HSS 2015 Market Track s Holiday Readiness Guide In this issue of Market
More informationReal time feedback simple way to Customer Experience Management
Real time feedback simple way to Customer Experience Management Zbigniew Nowicki Customer Experience Management Key facts about opiniac.com platform 2 opiniac.com a short story Web analytics offers you
More informationThe Global E-Commerce Gold Rush How Retailers Can Find Riches Overseas
The Global E-Commerce Gold Rush How Retailers Can Find Riches Overseas By Joanne Bethlahmy, Bharat Popat, and Paul Schottmiller E-commerce is going global as retailers from around the world take advantage
More informationHow to choose the best CRM implementation partner for your call center
WHITE PAPER How to choose the best CRM implementation partner for your call center Top benefits and technology considerations for selecting the CRM that matches your needs INTRODUCTION In the era of multi-channel
More informationSPORTING GOOD RETAILERS ebook
SPORTING GOOD RETAILERS ebook On Your Mark, Get Set, Go! Order Management Best Practices for Sporting Goods Retailers Technology levels the playing field to allow small to medium-sized sporting goods retailers
More informationRetail Analytics The perfect business enhancement. Gain profit, control margin abrasion & grow customer loyalty
Retail Analytics The perfect business enhancement Gain profit, control margin abrasion & grow customer loyalty Retail Analytics are an absolute necessity for modern retailers, it empowers decision makers
More informationOn Your Mark, Get Set, Go! ebook
On Your Mark, Get Set, Go! ebook Order Management Best Practices for Sporting Goods Retailers Technology levels the playing field to allow small to medium-sized sporting goods retailers to compete with
More informationHow To Get A Better At Writing An Invoice
Electronic Invoice Adoption Benchmark Report Based on the Results of PayStream s einvoice Survey Q1 2013 Featuring Insights on... Centralized vs. Decentralized AP Operations Underwritten in part by AP
More informationA New Retail Paradigm: Solving Big Data to Enhance Real-Time Retailing. Sahir Anand VP & Research Group Director Retail Practice
1 A New Retail Paradigm: Solving Big Data to Enhance Real-Time Retailing Sahir Anand VP & Research Group Director Retail Practice 2 Analyst Bio Sahir Anand Vice-President & Research Group Director, Retail
More informationCUSTOMER SATISFACTION BY BRANDS. Volkswagen Passenger Cars
CUSTOMER SATISFACTION BY BRANDS Volkswagen Passenger Cars Technologies easily understood by the customer Measurable and explicit features like fuel saving, low CO2 emission Technologies like TDI, TSI and
More informationThe Beginners Guide to ERP for Food Processors
The Beginners Guide to ERP for Food Processors Technically, ERP stands for Enterprise Resource Planning software, but really it could stand for Everything Right & Profitable or Easier Realized Profits.
More informationBI4Dynamics provides rich business intelligence capabilities to companies of all sizes and industries. From the first day on you can analyse your
BI4Dynamics provides rich business intelligence capabilities to companies of all sizes and industries. From the first day on you can analyse your data quickly, accurately and make informed decisions. Spending
More informationOverview, Goals, & Introductions
Improving the Retail Experience with Predictive Analytics www.spss.com/perspectives Overview, Goals, & Introductions Goal: To present the Retail Business Maturity Model Equip you with a plan of attack
More informationHow To Use Business Intelligence (Bi)
Business Intelligence: How better analytics can lead your business to higher profits. Introduction The economic downturn is forcing business leaders to rethink strategic plans. To remain competitive, businesses
More informationMastering Retail Systems of Engagement. Engage your customer like never before
Mastering Retail Systems of Engagement Engage your customer like never before The Retail Transformation The Equipped Customer Consumers demand to access information anytime, anywhere is posing challenges
More informationSocial Business Intelligence For Retail Industry
Actionable Social Intelligence SOCIAL BUSINESS INTELLIGENCE FOR RETAIL INDUSTRY Leverage Voice of Customers, Competitors, and Competitor s Customers to Drive ROI Abstract Conversations on social media
More informationPMS 295 PMS 348. Event Planning and Management
PMS 295 PMS 348 Event Planning and Management Successful Events Create Lasting Impressions New Signature provides full-service event and destination management knowledge and expertise that draw on the
More informationMaster Complexity with Apparel and Textile for Microsoft Dynamics AX 2012
Master Complexity with Apparel and Textile for Microsoft Dynamics AX 2012 White Paper This paper discusses how the makers and distributors of apparel and textiles can integrate item and process information,
More informationCustomer Analysis CUSTOMER VALUE CUSTOMER CUSTOMER ASSESSMENT SEGMENTATION MANAGEMENT
Customer CUSTOMER VALUE CUSTOMER CUSTOMER ASSESSMENT SEGMENTATION MANAGEMENT Companies are continuing to adopt a more customer-centric approach to doing business, realizing that in this competitive marketplace,
More informationSALES MANAGEMENT 1. Sales Management. Michele Morehouse. University of Phoenix MKT/445. Faith Werner
SALES MANAGEMENT 1 Sales Management Michele Morehouse University of Phoenix MKT/445 Faith Werner SALES MANAGEMENT 2 Sales Management Overview Different management techniques will be compared that are used
More informationCRM Solutions. Banking Sector
CRM Solutions Banking Sector BY COMMUNICATION PROGRESS Agenda Changing Sales/Marketing Trends Distinct Markets Banks Strategic Goals Introduction to CRM CRM as a Business Strategy Design an effective segmentation
More informationGES Global Enterprise Suite Integrate NGC SGSGM
GES Global Enterprise Suite Integrate all applications into one global enterprise solution WHY NGC Unmatched Industry Focus. For the past 30 years, NGC has been providing many types of solutions to the
More informationSage 300 ERP 2014 Get more done.
Sage 300 ERP 2014 Get more done. Get more done by connecting your business, providing a better customer experience, and increasing revenue. New web and mobile functionality: driving better customer experiences
More informationCONTROL the retail business solution for Jewellery and Giftware Retailers
CONTROL the retail business solution for Jewellery and Giftware Retailers CONTROL is a fully integrated and feature-rich retail business solution designed to manage multi- and single-store retail and wholesale
More informationTOUCHING THE SPEED OF RETAIL. Software Solutions for The Independent Retailer. Retail. Real Simple.
TOUCHING THE SPEED OF RETAIL Software Solutions for The Independent Retailer Retail. Real Simple. Demo It Integrate It Retail. Real Simple. Retail used to be a lot easier. You bought it, you sold it, you
More informationBusiness Management Made Simpler
SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Business Management Made Simpler Successfully manage and grow your small business Successfully manage and grow your
More informationEMC Documentum Solutions for Retail
industry solutions EMC Documentum s for Retail EMC Documentum Enriching Business Processes with Enterprise Content In retail, after all the numbers are crunched and the trends deconstructed, it comes down
More informationCustomer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012
What s New Maximizer CRM 12 Features New Mobile Access User Interface Enhanced Mobile Access Appointment Management Enhanced Web Access User Interface Improved Web Access Speed & Navigation LinkedIn Integration
More informationWe don't see Telenor Banka opening as a mere business opportunity, but also as an initiative that will change how people in Serbia do banking.
What Happens When a Telecom Provider Buys a Bank and is Powered by the IT Leader? A case study for the first mobile online bank in the SEE region: Telenor Banka We don't see Telenor Banka opening as a
More informationTEX-STORE TM. Visual sales area planning. For successful performance at the POS
TEX-STORE TM For successful performance at the POS Visual sales area planning Product presentation is a company s business card. Numerous people work together to stage the various products you offer to
More informationA Modern Sales Roadmap. 7 best practices to drive sales success. tellwise
A Modern Sales Roadmap 7 best practices to drive sales success tellwise Introduction Whether you re an inside sales rep or the Chief Sales Officer (CSO), you know sales is a demanding field, with countless
More informationTRADESHOW PUBLIC RELATIONS: A HOW-TO GUIDE
TRADESHOW PUBLIC RELATIONS: A HOW-TO GUIDE GET THE MOST OUT OF YOUR TRADESHOW INVESTMENT EDUCATION: WEDNESDAY, MARCH 26 SUNDAY, MARCH 30, 2014 EXHIBITION: FRIDAY, MARCH 28 SUNDAY, MARCH 30, 2014 Javits
More informationE-BUSINESS RELATIONSHIP MANAGEMENT
I International Symposium Engineering Management And Competitiveness 2011 (EMC2011) June 24-25, 2011, Zrenjanin, Serbia E-BUSINESS RELATIONSHIP MANAGEMENT Danilo Obradović * Higher School of Professional
More informationAccenture CAS: integrated sales platform Power at your fingertips
Accenture CAS: integrated sales platform Power at your fingertips Understanding the market It is a tough market out there: margins are tightening, competition is increasing and the retail landscape is
More informationAddonStore TM. Systems expertise in e-business
AddonStore TM Systems expertise in e-business AddonSoftware is a cost effective, modular, full-featured, and fully integrated enterprise resource planning solution for mid-market industries. E-Business
More informationBI & ANALYTICS FOR NAV & AX - RETAIL
BI & ANALYTICS FOR NAV & AX - RETAIL 63% of American consumers were planning on doing the majority of their holiday shopping online in 2012. And 32% of consumers under the age of 35 said they d be doing
More informationAffordable solutions designed for SMEs as well as large enterprises.
edition 3 The world around us is changing constantly. It s almost impossible to keep up with technological developments. But you can t change your ERP system overnight. After all, this is often a comprehensive,
More informationSHOPPING CENTER LOYALTY & CAMPAIGN MANAGEMENT SYSTEMS
SHOPPING CENTER LOYALTY & CAMPAIGN MANAGEMENT SYSTEMS 1 The loyalty business model relies on a specific paradigm; quality of product or service leads to customer satisfaction, which leads to customer loyalty,
More informationEfficiency, alignment, and insight: Using technology to drive manufacturing improvements
Efficiency, alignment, and insight: Using technology to drive manufacturing improvements 1 Regardless of specialty or size, manufacturing companies share common goals: grow business, control costs, and
More informationSOLUTIONS. Microsoft Dynamics Business Management Solutions
SOLUTIONS Microsoft Dynamics Business Management Solutions Integrated, adaptable business management solutions that work like and with familiar Microsoft software, helping you drive business success. ENABLE
More informationEnhancing Sales Efforts
Enhancing Sales Efforts Telecommunications Industry Boosting Sales with Lead Generation 2006 Forte Consulting. All Rights Protected and Reserved. Content Introduction Lead Generation Forte s Approach For
More informationApparel Importing/Manufacturing ERP Solutions
Apparel Importing/Manufacturing ERP Solutions Inventor y & Production Management Purchasing & Supplier Management Order Processing Sales & Client Management Accounting & Financials & Payroll Business Reporting
More informationChapter 3: Strategic CRM
Chapter 3: Strategic CRM Overview Topics discussed: CRM perspectives The components of strategic CRM Steps in developing a CRM strategy Case Study: CRM implementation at International Business Machines,
More informationLead the Retail Revolution.
Lead the Retail Revolution. The retail industry is at the center of a dramatic shift in the way consumers shop and interact with their retailers. After hundreds of years of customers going to the store,
More informationisotravel.com Customer Relationship Management for Tourism Companies
isotravel.com Customer Relationship for Tourism Companies Hier Emerald With Emerald, ISO has developed a tailor-made CRM solution for the needs of the tourism market. Emerald supports the whole process
More informationSo with these formalities out of the way, I d now like to turn the call over to our Co-Founder and CEO, Avishai Abrahami.
Wix.com Second Quarter 2014 Earnings Call Transcript August 6, 2014 Joe Pollaro, VP Strategic Partnerships and Investor Relations Good morning. I d like to welcome everyone to today s call to discuss Wix
More informationCustomer Relationship Management
IBM Global Business Services CRM Customer Relationship Management Solutions from IBM Global Business Services Do you really know your customers? How do they like to interact with you? How do they use your
More informationSAP ERP OPERATIONS SOLUTION OVERVIEW
SAP ERP OPERATIONS SOLUTION OVERVIEW YOUR SUCCESS Solving business problems is the general criterion for measuring success... SAP provides us with the powerful tools we need to solve our business problems.
More informationTOP 5 CRM SOFTWARE SUPPLIERS GUIDE 2012
TOP 5 CRM SOFTWARE SUPPLIERS GUIDE 2012 1. CLICKHQ BY CLICK INNOVATION CLOUD BASED CRM SOFTWARE FOR SMALL BUSINESS Overview Designed, developed and supported in the UK by people who have built and run
More informationPTC RETAIL PLM SOLUTION
PTC RETAIL PLM SOLUTION PTC Retail PLM Solution On Time, On Trend, On Cost The PTC Retail PLM Solution can transform the way your company collaboratively plans, designs, develops, and sources products.
More informationIBM Social Media Analytics
IBM Social Media Analytics Analyze social media data to better understand your customers and markets Highlights Understand consumer sentiment and optimize marketing campaigns. Improve the customer experience
More informationTradeshow Public Relations:
Tradeshow Public Relations: A How-To Guide Get the Most Out of Your Tradeshow Investment Education: Wednesday, september 16 saturday, september 19 sands expo & convention center Las vegas,nv VisionExpoWest.com
More informationThank You! Contents. Promoting SmartDollar... 3. Implementing SmartDollar... 4. SmartDollar Resource Center... 6. Internal Communications...
Promotion Guide Thank You! Thank you for adding SmartDollar to your benefits program. You are changing lives by helping your employees take control of their money and get on track for retirement! SmartDollar
More informationIBM Global Business Services Microsoft Dynamics CRM solutions from IBM
IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and
More informationGENERATE REVENUES WITH AN EFFECTIVE PARTS WHOLESALE STRATEGY.
GENERATE REVENUES WITH AN EFFECTIVE PARTS WHOLESALE STRATEGY. fueled by challenge. powering success. sm 1,500 dealer programs in 27 markets Parts wholesale has the potential to significantly contribute
More informationGlobis 9. Solution Overview
Globis 9 Solution Overview Small and Medium Enterprises employ over 67% of the total persons employed in the European union. But, as SME s are the place where real entrepreneurship and creativity thrives,
More informationSage 300 ERP 2014. What's new. Being connected helps get more done
Sage 300 ERP 2014 What's new Being connected helps get more done Get more done by connecting your business, providing a better customer experience, and increasing revenue. Sage 300 ERP (formerly Sage ERP
More informationOur job is. To Increase. Your sales
Our job is To Increase Your sales We bring you NEW CUSTOMERS u Trying your restaurant for the very first time u Excited about your special offer to them u Bringing family and friends with them u Seeking
More informationCFO s Perspective on Fast Data. Ralph Balestriere, EVP & CFO Red Wing Shoe Company
CFO s Perspective on Fast Data Ralph Balestriere, EVP & CFO Red Wing Shoe Company Our Brands Company Profile Founded 1905 Red Wing, MN Revenue greater than $600 M 2,300 employees world-wide 3 USA Factories
More informationWhat s Trending in Analytics for the Consumer Packaged Goods Industry?
What s Trending in Analytics for the Consumer Packaged Goods Industry? The 2014 Accenture CPG Analytics European Survey Shows How Executives Are Using Analytics, and Where They Expect to Get the Most Value
More informationIBM Commerce by CrossView, Order Management Order management in the cloud. IBM Commerce by CrossView, Order Management 1
IBM Commerce by CrossView, Order Management Order management in the cloud IBM Commerce by CrossView, Order Management 1 IBM Commerce by CrossView, Order Management is a solution that delivers strategy,
More information