GORKEM SARIYER BS degree Izmir University of Economics Software Engineering (3.94/4.00) (top rank of Faculty of Computer Sciences)

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1 GORKEM SARIYER Personal Information Address: Koç University Rumelifeneri Street Sarıyer Istanbul TURKEY Mobile Phone: Education PhD- Koç University, Industrial Engineering and Operations Management MSc degree Izmir University of Economics, Applied Statistics (3.65/4.00) BS degree Izmir University of Economics Software Engineering (3.94/4.00) (top rank of Faculty of Computer Sciences) High School Diploma Izmir Private Fatih Science High School (5.00/5.00) (top rank of whole college) Professional Experience Research Assistant at Koç University Industrial Engineering INDR 202 Engineering Economics ( spring) INDR 430/530 Decision Analysis ( fall) OPSM 405 Service Operations Management ( spring) INDR 430/530 Decision Analysis ( fall) INDR 100 Introduction to Industrial Engineering ( fall) INDR 483/583 Supply Chain Modelling and Analysis ( fall) INDR 354 Simulation Modeling and Analysis ( spring) ENGR200 Probability and Statistics for Engineers ( fall) Research Assistant at Izmir University of Economics Faculty of Engineering and Computer Sciences

2 ISE 104 Introduction to Materials Science ( spring) MATH 234 Engineering Statistics ( spring) ISE 203 Optimization I-Linear Models ( fall) ISE 216 Production Systems Analysis ( fall) ISE 204 Optimization II-Nonlinear Models ( spring) ISE 315 Production Planning, Design and Control ( spring) ISE 318 Quality Assurance and Reliability ( fall) Teaching Assistant at Izmir University of Economics Faculty of Computer Sciences SE 116 Introduction to Programming ( spring) CE 221 Data Structures and Algorithms ( fall) SE 115 Introduction to Programming ( fall) Thesis & Projects PhD thesis: Strategic Customers In Queueing Type Service Systems Considering Quality Issues (project funded by TUBITAK - joint work with University of Athens of Mathematics) Advisors : Prof. Fikri Karaesmen, Koç University, Industrial Engineering Prof. Zeynep Akşin, Koç University, Operations Management Research Project: Call Volume Forecasting and Capacity Sizing of a Call Center (project supported by a leading call center Global Bilgi- of Turkey)

3 Advisors : Prof. Fikri Karaesmen, Koç University, Industrial Engineering Prof. Zeynep Akşin, Koç University, Operations Management Master Thesis : Analyzing Serial Production Systems On The Distribution of Throughput of Transfer Lines Advisor: Prof. Cemal Dinçer, Izmir University of Economics, Industrial Engineering Senior Project: Software Development Imroving the Record Keeping of Health Center of Izmir University of Economics Advisor: Özlem Albayrak, Bilkent University, Computer Technology Information Systems Working Papers. Sarıyer G., Dinçer C. On The Distribution of Throughput of Transfer Lines. Sarıyer G., Aksin Z., Karaesmen F. Combining Forecasting and Capacity Sizing In Call Centers. Sarıyer G., Aksin Z., Karaesmen F., Burnetas A. Quality Conscious Strategic Customers in Queues. Sarıyer G., Lieberopoulus G., Aksin Z., Karaesmen F. Modelling the Quality and the Credibility Interaction In Queueing Systems With Strategic Customers

4 Conferences & Proceedings. INFORMS Manufacturing and Service Operations Management Conference and Special Interest Group Meetings - MSOM 2013, Strategic Customers in Multi-Stage Service Systems Considering Quality Issues. EURO - INFORMS Joint International Meeting 2013, Analyzing and Comparing the Problem Of The Profit Maximizer in Single-Stage and Multi-Stage Imperfect Quality Type Service Systems With Strategic Customers. EURO Working Group On Stochastic Modelling - STOCH-MOD 2012, Quality Conscious Strategic Customers In Queues (speaker, 1 st author). BERNOULLI SOCIETY - 8 th World Congress in Probability and Statistics 2012, Combining Forecasting and Capacity Sizing In A Call Center (Speaker, 1 st author, Session Chair, Organizing Committee Member). Production and Operation Management Society POMS 2012 Strategic Customers in Queues Considering Quality Issues (1 st author). Yöneylem Araştırması ve Endüstri Mühendisliği 32. Ulusal Kongresi YAEM 2012, Kuyruk Sistemlerinde Hizmet Kalitesinden Etkilenen Stratejik Müşteriler (1 st author). Stochastic Models of Manufacturing and Service Operations - SMMSO 2011, (Organizing Committee Member)

5 Certificates. PhD Summer Academy MIT Zaragoza International Logistics Program Courses Taken INSTRUCTORS Game-Theoretic Models In Supply Chain Management Prof. Mahmut PARLAR, McMaster University s De- Groote School of Business Operations Management Models With Supplier and Prof. Elena KATOK, Penn Customer Incentives State s Smeal College of Business Using Laboratory Experiments To Build Operations Management Models. Germany B1 Certificate Goethe Enstitute. EXCEL and SPSS Prof. Christopher TANG, UCLA Anderson School, Business Administration Honours & Awards Full graduate tuition waiver and stipend awarded by Tübitak, Full undergraduate and graduate tuition waiver awarded by Izmir University of Economics, Top rank student at Izmir University of Economics Faculty of Engineering and Computer Sciences, High Honour student in Izmir University of Economics. (all semesters) Top rank student of Private Fatih High Science School (2003) Success in the Chemistry Olympiad of Tubitak (2002) Full high school tuition waiver and stipend awarded by Private Fatih Science School Additional Information Native in Turkish, competence in English (Advance), German (Intermediate) Computer Skills: Microsoft Office 2007, C, C++, SQL, ARENA, MATLAB, GIS, MINITAB, Wolfram Mathematica, LATEX References INSTRUCTOR AFFILITATION CONTACT INFORMATION

6 Prof. Cemal Dinçer Prof. Fikri KARAESMEN Prof. Zeynep AKŞİN Izmir University of Economics, of Industrial Systems Engineering Koç University, of Industrial Engineering Koç University, Operations Management Prof. Apostolos BURNETAS University of Athens, of Mathematics Prof. Refik GÜLLÜ Boğaziçi University, of Industrial Engineering