NSW LOCAL GOVERNMENT HR CONFERENCE FIND A HEALTHIER WORKFORCE Carl Buik, Health Management Consultant, Corporate & International, Bupa

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1 NSW LOCAL GOVERNMENT HR CONFERENCE 2014 FIND A HEALTHIER WORKFORCE Carl Buik, Health Management Consultant, Corporate & International, Bupa NOVEMBER 2014

2 NSW LOCAL GOVERNMENT HR CONFERENCE 2014 UPDATE ON WORKPLACE HEALTH Why workplaces are investing in workplace health Latest achievements in workplace health What other organisations are doing in workplace health SOLUTIONS FOR COUNCILS How to know you are doing the right thing for your people and your council Support to develop strategic plans for workplace health Tools and resources available to assist Councils with their workplace health

3 WHY WORKPLACES ARE INVESTING IN WORKPLACE HEALTH

4 EMPLOYER OBJECTIVES DRIVING EMPLOYER OBJECTIVES DRIVING WELLNESS WELLNESS 1= Most Important 10= Least Important All Regions Australia/NZ Asia Europe United States Improving worker productivity/ reducing presenteeism Reducing employee absences due to sickness or disability Improving workforce morale/engagement Reducing health care or premium costs Improving workplace safety Furthering organizational values/mission Maintaining work ability Attracting and retaining employees Promoting corporate image or brand Fulfilling social/community responsibility SOURCE: Fifth Global Wellness Survey, Buck Consultants 2012

5 EMPLOYER OBJECTIVES OBJECTIVES DRIVING WELLNESS DRIVING WELLNESS $36,400 Cost of average musculoskeletal workers compensation claim in NSW 1 6 days Lost productivity on average from workers each year as a result of poor health 3 33% Lost productivity from workers with 5 or more health risk factors 2 1 Chu, C. et al (1997). The Health Promoting Workplace: An Integrative Perspective. Aust NZ Journal of Public Health, 21 (4): Musich et al (2006) The association between two productivity measures with health risks and medical conditions in an Australian employee population. American Journal of Health promotion, 20 (5). 3. Medibank Private (2007). The cost of presenteeism to your business, employees and the economy.

6 LATEST ACHIEVMENTS IN WORKPLACE HEALTH

7 EMPLOYER IMPACTS OBJECTIVES OF WELLNESS DRIVING WELLNESS PROGRAMS 2.3:1 8X ROI FOR EVERY DOLLAR INVESTED IN CREATING A MENTALLY HEALTHY WORKPLACE MORE LIKELY TO HAVE STAFF ENGAGED IN THE BUSINESS 3.5X 2.5X MORE LIKELY TO ENCOURAGE CREATIVITY & INNOVATION MORE LIKELY TO BE A BEST PERFORMER COMPANY 4X LESS LIKEY TO LOSE STAFF 3X MORE LIKELY TO BE MORE PRODUCTIVE World Economic Forum. Working towards wellness: The business rationale. In cooperation with Price Waterhouse Coopers. Price Waterhouse Coopers

8 EMPLOYER IMPACTS OBJECTIVES OF WELLNESS DRIVING WELLNESS PROGRAMS ACHIEVEMENT Improved worker productivity/reduced presenteeism Reduced employee absences due to illness or disability Improved workplace safety 52% 46% 53% 48% 54% 48% 63% 65% 65% Enhanced attraction and retention Improved workforce morale/engagement Improved organization image 71% 61% 54% 67% 56% 69% 57% 79% 80% 5+ years 2-5 years 0-1 year Reduced population health risks 54% 67% 80% External recognition (e.g. Awards, "Best places to work" lists) 55% 75% 82% Improved overall employee health 54% 64% 84% SOURCE: Fifth Global Wellness Survey, Buck Consultants 2012

9 WHAT OTHER ORGANISATIONS ARE DOING IN WORKPLACE HEALTH

10 COMMON WELLNESS PROGRAMS SOURCE: Sixth Global Wellness Survey, Buck Consultants 2014

11 EMPLOYER LATEST OBJECTIVES INNOVATIONS DRIVING WELLNESS IN WELLNESS Onsite Wellness Hubs Telehealth Health Technologies Multi-funders

12 HOW TO KNOW YOU ARE DOING THE RIGHT THING FOR YOUR PEOPLE AND YOUR COUNCIL

13 STRATEGICALLY DESIGNING WORKPLACE HEALTH 1. ASSESS 2. DESIGN 3. IMPLEMENT 4. EVALUATE

14 ASSESS WORK HEALTH INSIGHTS Executive Priorities Commercial needs Senior leadership needs HR & OHS Needs Turnover Productivity Engagement Occupational Incidents Workers Compensation Employee Health Profile Employee Medical Profile Work Health Insights Determinants of Health Employee lifestyles and behaviours Physical work environment Psychosocial work environment

15 AN EVIDENCE BASE OF WORKER HEALTH NEEDS 6 IN 10 Australian adults do not meet the recommended physical activity guidelines 5 8 IN 10 1IN 6 1IN 6 1IN 5 Australians have experienced chronic back pain in their lifetime 2 Australians will experience depression at some stage of their lives 3 Heart disease affects 1 in 6 Australians 4 Australian adults drink at levels considered risky 5 1 IN 5 9 IN 10 1 IN 20 6 IN 10 Australian adults are current smokers 5 Australian adults aren t eating the recommended amount of vegetables in their diet 5 Australians have diabetes 1 Australian adults are overweight or obese 5 1. AIHW; 2. MJA; 3. Beyondblue; 4. National Heart Foundation of Australia; 5. AIHW, Australia s food and nutrition 2012; AIHW, Australia s Health, 2012; ABS, Physical Activity in Australia: A Snapshot,

16 SAMPLE DATA SNAPSHOT WORKFORCE PHYSICAL ACTIVITY GUIDELINES 2014 RESULT HIGH RISK Less than 1 hour per week 21% MODERATE RISK 1-2 hour per week 24% LOW RISK Greater than 2 hours per week 55% READINESS FOR CHANGE ACTIVITY BY GENDER 60% 50% 40% 30% 20% 10% 0% Male Female Low Moderate High 0% 20% 40% 60% 80% 100% Not considering a change Intend to change in the near future Made changes already Change not required

17 DESIGN WORK HEALTH STRATEGY Bupa Healthier Workplace Framework Consider the physical and psychological aspects of employee health Review and plan to provide a supportive environment Four Pillars of workplace health to strategically guide business strategy

18 LIFESTYLE FACTORS e.g. nutrition, smoking, alcohol, physical activity. MEDICAL PROFILE e.g. blood sugar, blood pressure, cholesterol, weight, chronic disease and illness. KEY HEALTH FACTORS TO CONSIDER HEALTH MANAGEMENT e.g. health screenings/coaching, medical care.

19 IMPLEMENT Schedule a plan for the year ahead Develop a COMPREHENSIVE communication plan Engage the workforce as Wellness Champions SAMPLE CALENDAR

20 EVALUATE 4 KEY ASPECTS TO MEASURE 1. FORMATIVE Identifies needs Needs assessment Baseline metrics STEP 1 2. PROCESS Identifies fit and reach Participation rates Barriers and enablers STEP 2 STEP 4 4. OUTCOME Identifies stakeholder returns Employee health status Commercial benefits STEP 3 3. IMPACT Identifies program effectiveness Behavioural change Cultural change

21 TOOLS AND RESOURCES AVAILABLE TO ASSIST COUNCILS WITH THEIR WORKPLACE HEALTH

22 TOOLS & SUPPORT BUPA Work Health Benchmark Survey NOW OPEN FOR PARTICIPATION WORKSHOP: HEALTHY HABITS - Creating a Healthier Workforce in 2015 Work Health Radar Gap Analysis Planning Tool Personal Health Assessment Workforce Health Profiling Workplace Wellness Programs Get Healthy At Work Gethealthyatwork.com.au Support tools, interventions and resources Heart Foundation Healthy Workplace Guide 10 Steps to Implementing a Workplace Health Program Support tools, resources Heads Up Mentally Healthy Workplace Program Support tools, resources for supporting a mentally healthy workplace

23 HEALTHIER SOLUTIONS A healthier, happier workforce is a more productive workforce. At Bupa, we are dedicated to finding solutions for your organisation solutions that explore what it means to be healthy today. Carl Buik carl.buik@bupa.com.au Copyright. November 2014 Private and Confidential