The Importance of Well Being for Employee and Organisation Health. Susan Stark, Procter & Gamble

Transcription

1 The Importance of Well Being for Employee and Organisation Health Susan Stark, Procter & Gamble

2 What we will cover The importance of focusing on Well Being To share P&G s Program on Well Being

3 Procter & Gamble : A Company of Leading Brands

4 Benefits of Focusing on Well Being Improved Productivity Richer Diversity Greater Retention Increased Employee Engagement

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6 Vibrant Living P&G Vibrant Living is about learning to live well and helping employees to be at their best. It represents a united approach to P&G s health and wellness programs, and helping our employees to manage their health, their family s health, and the longterm health of our business.

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8 Vibrant You: 3 Pillars Principle: keep it simple Health Services, Stress Management, Nutrition Corporate Athlete, Life Balance, 80/20 Pill Strengths Training Tools on how to best leverage P&G s Flexible Work Arrangements,

9 Pillar 1

10 Health Services 1. Occupational Health with Well Being Clinics 2. Wellness Assessment 3. Full EAP Program 4. Stress Management Toolkit Stress/ Work-Life Balance Burnout

11 2.Wellness Assessment Inspire Health & Wellness Wellness Assessment Participation Lifestyle Index Metric: Tobacco Use Physical Activity Nutrition Health Index Metric: Body Mass Index (BMI) Blood Pressure Total Cholesterol Blood Glucose Measure # employees participating (% Participation) Average % within Target Level(s) Average % within Target Level(s)

12 Source: Cooper. CIPD Webinar 2014 Symptoms of Stress Sources of Stress Individual Intrinsic to the Job Role in the Organisation Relationships in at work Disease Individual Depressed Mood Excessive drinking Irritability Chest pains High Blood Pressure Coronary Heart Disease Mental Illness Career Development Organisational structure and Climate Home/Work Interface Organisational High absenteeism High labour turnover Poor quality control Prolonged Strikes Frequent and severe accidents Apathy

13 Managers Experience of Ill-health (Source: CMI Quality of Working Life 2012)

14 Healthy Minds - Case for Action Internal Productivity: Fewer, Bigger Roles Experience: Individual cases, EAP Data Well-being: Business Value, Not just a Nice to Have Stretching Top Talent External Reality: 1 in 4 will experience mental health difficulties. Ever Tougher FMCG Market Dynamics Increasing Public Recognition

15 Healthy Minds 3 Pillar Approach: Awareness & Culture Proactivity & Prevention Support & Medical

16 Healthy Minds - Results Healthy Minds has challenged the taboos of talking about Mental Health at work Making it as mainstream as: Physical First Aid Driving Resilience and Productivity

17 Healthy Minds - Results Robust Program: Speaker Series Both External/Internal Speakers 20 Trained Healthy Mind Champions Testimonials from Employees at all levels and shared in Poster Campaign Line Manager Capability Program

18 Pillar 2

19 A Complex Subject It s about How balanced you feel Sense of fulfillment at work Sense of fulfillment outside of work The satisfaction of family and loved ones Your Health and well-being Relationships Time how you use it

20 Life Balance Influencers Employee Company Manager

21 What drives our Behaviours? There s been a lot of research on this issue : At most, our personality can only explain 30% of our behaviours The remaining 70% is explained by the social context (or underlying environment ) in which we find ourselves

22 Implication The Underlying Environment determines how people behave If you want to change how they behave, you need to change the environment

23 What YOU Need to Do Tweak the Environment so as to: Make the right behaviours a little bit easier Make the wrong behaviours a little bit harder

24 Examples of how to do this for Well Being Educate everyone Well Being and Healthy Living Break down Presenteeism Culture by role modelling at the top Have Vibrant Living focused weeks twice per annum Incorporate a Gym On-Site Subsidise the Salad Bar and Healthy Option lunch in the restaurant Introduce sports and social clubs

25 Key Life/Balance Trainings 1. Corporate Athlete: A highly successful training enabling employees to learn to better balance their physical, emotional, spiritual, and mental energies. 2. Life Balance: Tips on how to best learn to find your personal balance in life. It s all about Life Balance with work being just one part of it /20 Vitamin Training 4. Strengths Training:

26 Pillar 3

27 Importance of Flexible Work Arrangements 1. Attraction of top talent 1. Retention of top talent Employees go through different life stages and request flexibility

28 Key driver for Employee engagement and Wellbeing Scores on Employee Survey

29 Employee Survey Questions Personal Well Being I take the initiative to be personally fit and healthy. My work environment allows me to live a fit and healthy lifestyle. I am well equipped to manage the amount of stress I feel at work.

30 Employee Survey Questions Work Life Effectiveness Questions My immediate manager supports my efforts to balance my work and personal life. I have sufficient flexibility to effectively manage my work and personal life.

31 Employee Survey Questions Work Life Effectiveness Questions My organization supports the use of flexible work arrangements / flex@work. My workload leaves me reasonable time for my personal/family activities. When I leave work, I continue to have energy for the things I enjoy.

32 What employees would not change about P&G Use of Flexible Work Arrangements Our Purpose, Values and Principles Culture of Values and Respect Relationship with Manager P&G People

33 When we are as healthy as we can be, we re more productive and more engaged in fulfilling P&G's Purpose of touching and improving lives. It s that simple and it s that important.