Magento Ecommerce Magento Ecommerce 3rd September 2012

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1 Magento Ecommerce Magento Ecommerce 3rd September 2012

2 How to use your Magento site Introduction: This guide s purpose is to provide a basic guide to using the admin area of Magento, it will highlight various aspects of Magentos capability and how it can be used effectively. Getting Started: To log in to the admin area of your Magento site you must add /admin on the end of your website address, like this This will then take you to the login screen. From here you must enter your User details into the login boxes to access the admin area. 1. Creating Categories: First off, you ll need some categories for your products to be displayed in. To create a category, all you need to do is go to: Catalog -> Manage Categories. You ll then be presented with a range of fields categorised by tabs. These are as follows: General Information: The General Information tab is a set range of fields that define the generic information about this category, such as name, images and so forth. Below is an explanation of each field that can be filled in, and what it does. Make note that the fields with a red asteriks by them, are the ONLY required fields that need a value in them. Name: The name of the category (Example: Shoes) Is Active: Is Active: This is a Yes or No selection option, if you want the category to be active on the site, then choose Yes and vice versa. URL Key: This is where you would put the URL if you wanted it to be different from the category name (Example: If your category was called Shoes and you wanted the URL 1

3 to be /cheap-shoes then you d put in cheap-shoes ). Thumbnail Image: If this is applicable to your site, then this is where you would place a thumbnail image for the category to be displayed. You simply click Browse which then opens up a file transfer window, from which you can upload a image from your computer to the Magento server, for the site to use as this categories thumbnail. Description: This is where you would place in the description text that you want to appear when a viewer is on this category. Image: Again, if applicable then this is where you can upload a main category image. Page Title: This is where you would type in what you want to be displayed as a page title. Usually, it would be the same as the Category Name, but it can be whatever it needs to be. Meta Keywords: This is where Meta Keywords would go for this category. Meta data such as this is part of SEO. If you are unsure about SEO/we are doing your sites SEO, then you can leave these blank. Meta Description: This is more Meta data, but instead of keywords, it s a description of what this category is. Again, if you are unsure about SEO/we are doing your sites SEO, then you can leave this blank. Include in Navigation Menu: This is a Yes or No dropdown selection option, and it s asking you whether or not you would prefer this category to be in the top level navigation of your site. Display Settings: On the Display Settings tab, you are presented with a few more fields that need to be filled in. If this tab is untouched, then they will go by system defaults. Below, is an explanation of what each does: Display Mode: Usually, this will always be set as Products by default, and it is best to leave it as that unless told otherwise. This is basically saying how you want to display content on this page, and in this case, it will always be Products as you would want to display a range of products that fall under this category. CMS Block: Unless specifically told too, it is best to leave this option as Please select a static block... this option gives you the choice to display a CMS Block that has been created. Usually, you won t need to, as you don t need the Products page to display any additional CMS Blocks. We recommend that you leave it as the default option that is currently in place. Is Anchor: This is a Yes or No selection which basically tells the store if this category is 2

4 going to be using Layered Navigation this will be explained further on in the guide. If your site uses a range of filters on a category page, then you would want to set this to Yes, as then this page will use Attributes to filter products. This will be further explained in the Attributes section. Most ecommerce sites will use Layered Navigation, as this is how your products are structured. Available Product Listing Sort By: This is a basic filter system which tells the store what to filter the products by, by default. In most cases, you won t need to edit this. Default Product Listing Sort By: Again, this is another option you don t need to change, and so it is best to leave it as it is (on the default of Use config settings ). But what this would do is specify how products are listed in terms of Order when they are displayed. Custom Design: The Custom Design tab is a section where you can apply overrides to the systems already configured layout. This won t really be needed to change, as there is usually not much point in having a different layout compared to other categories, unless it is part of the design. But in those cases where it would be applicable to apply some overrides, then this is what each option does. Use Parent Category Settings: This is another Yes or No selection option, which is only applicable if the current category is a sub category of another. (Example: Red Shoes could be a sub category of Shoes, and so you may want the Red Shoes category to inherit the settings of it s parent category of Shoes). If you are unsure, then it is best to leave it as No. Apply To Products: Another Yes or No selection option, which allows you to choose if this category inherits its parents settings on the product pages. If you are unsure, it is best to leave this as No. Custom Design: Generally speaking, this is another option that you don t need to change, unless been told to specifically. This gives you the option to chose a different template layout for the category. If you are unsure, leave this as the default as this usually wouldn t have to be changed to anything else. Active From: This option allows you to specify a start date of the category to become active. This is where you would specify a date, if you wanted the category to be visible/ active from a certain start date. If you need the category to be active all the time, then 3

5 leave it as blank. Active To: This option is relevant to the Active From category, and so it allows you to set an end date to the category being active, that is if you wanted a category to only be active for a limited time. Page Layout: This allows you to change the layout of the page. If there is no need to change the layout, then leave this as No Layout Updates (default). Custom Layout Update: This field shouldn t really be touched unless you have knowledge of XML coding. So it is best to leave this unchanged. Category Products: The Category Products tab displays a table of all the products that have been entered that fall under the category. It shows the products Names, SKU, Price and Position. Once you are happy with your settings, then all you need to do is click the Save Category button located near the top right of the screen. 2. Creating Products: To create your first product, there are few things you need to know. Below is a step by step guide to creating your first product. There are various types of products that you can create, such as Simple Products, Configurable Products, Gift Vouchers (if applicable to your build) etc. The differences between a Simple Product and a Configurable Product is that a Simple Product should be used when there are no types of Options for the product. A configurable Product would be used when customers could purhcase different values. So for instance, you were selling a pair of trainers, then it would be a configurable product because you could list a range of sizes that they could choose from, or colour and so forth. So any product that has an option for the customer to choose when purchasing should be a Configurable Product. 4

6 2.1 Simple Products: First step in creating a Simple Product, is to go to Catalog -> Manage Products. When on that screen, you will see a list of all your products that have been created, or none if this is the first product. To create a new one, simply click Add Product to the top right of your screen on this page. Once you ve done that, you ll be presented with the New Products Settings. This will give you two optiosn to chose from which are: Attribute Set: You may already have attribute sets already made for you by us, which allows you to choose which attributes you want to be applicabe for this product. If there have been some made for your products, then you can choose the appropriate one for the product you are creating. If there arent, then simply choose default. Product Type: This is where you choose the type of product that this is going to be. For this, you need to choose Simple Product. But other options could be Grouped Product, Configurable Product, Virtual Product, Bundle Product, Downloadable Product, or if specified a Gift Voucher. Once you ve chosen your settings for the product, click Continue. You will be then taken to a new screen which provides a wide variety of options for you to choose from. The sections running down the left handside are pretty generic, and so these values will apply for when you need to create a Configurable Product, minus a few slight changes, but that will all be explained further on. General: In this section, you will be presented a range of generic/general settings that need to be defined for this product, such as name and the description. Name: This is where the name of the product would go. Description: This is where the whole description would go. This description will be shown when you are viewing the actual product. Short Description: This is a condensed version of the description, as this will display on the category page for the products listings. 5

7 SKU: SKU stands for Stock Keeping Unit which is applied to each product (but needs to be generated by the you). It is usually alphanumeric, and is used to keep track of products in terms of inventory. Weight: This is where you d put the weight of the product. Set Product as New from Date: This is where you would chose when you want the product to be available from if you would need it to be available from a certain date. If this doesn t apply, and the product will always be sold, then you can leave it empty. Set Product as New to Date: This is only applicable if you have set a New from Date, as it allows you to state a specific date of when this product won t be available from. Status: This is where you would select if the product is enabled, or disabled from the store front (If you want customers to be able to purchase it). Enabled means that the product will be active and viewable by customers, and Disabled means that it won t be. URL Key: This is where you would put the URL if you wanted it to be different from the product name (Example: If your product was called Red Shoes and you wanted the URL to be /cheap-red-shoes then you d put in cheap-red-shoes ). Otherwise, leave blank. Visibility: This is where you would select how you want this product to be found, by default it is best to leave it as Catalog, Search so that the product will be displayed in the category page, and it can be searched for. Country of Manufacture: If your site shows the country of manufacture on the product listings, then you can specify the origin of the product. Featured Product: This option will always be present if it is part of you design. If you don t see this there, then you don t need to worry. Featured Products allow you to set if this product is a featured product or not. Usually, this is applicable if you have a section called (For example) Our Favourite Products, then you would select the featured product to be Yes. If not, then leave it as No. Price: On the Price tab, you can enter information related to the pricing of the product that you are creating. 6

8 Price: This is where you would enter in the amount of how much you want to sell this product for. So if you sold it for 10.00, you would enter Group Price: If you store has different types of customers (trade customers for example), then this is where you can set up the pricing for those types of customers. If you click on Add Group Price, you ll then be presented with a dropdown that you can choose the types of customer group that you want to apply this price too (Wholesale for example) and then you would then type in the value that you would want them to see when they are logged into their Wholesale account. Special Price: If you want a product to be in a Sale or for it to have a reduced price, then this is where you would enter in the value of what you want the price too be. Special Price From Date: This is where you would enter in the date for when you want this special price to start. Special Price To Date: This is where you would enter in the ending date for this special price. Tier Price: Tier Pricing is promitional tool which you can use to specify prices for how much quntity they are going to purchase of this product. For instance, you could be selling Product X at a base value of 25.00, and you wanted it to be that if they buy 10 of Product X, instead of it being 10 x the base price ( 25.00, so ) then it would be sold at a cheaper price of something say, You would choose the type of customer that this would affect (General is all customers), and then in the Qty box you d enter how many they would be buying before the Tier Pricing comes into effect, and in the Price box you d enter how much you would want it to be. Apply MAP: Map in this sense stands for Minimum Advertised Price. This is only applicable if you are selling something cheaper than the actual retail price of a product (the minimum asking price). There will be very few cases where this will be used. But set it to Yes if you want to apply MAP. Display Actual Price: This will only apply if MAP is set to Yes. This is how you would choose where to show this, so you can either show it in Shopping Cart, Before Order Confirmation, On Gesture on the product page or Use config. Manufacturers Suggested Retail Price: Type in the actual price of the product (so this 7

9 would be more expensive than the price you have set for the actual product). Is Product Available for Purchase with Google Checkout: If this product is available to be purchased via Google Checkout then choose Yes, if not then leave it as No. Tax Class: This is where you would set the Tax Class. You can either choose None, Taxable Goods, or Shipping. If the product is taxable, then set it to Taxable Goods. Meta Information: In the Meta Information of a product you can define all of the Meta Data related for this product. This can usually be applied by us if your site is being SEO optimized. If not, then it is best to not edit this information unless you know what you are doing/have some knowledge of SEO. Meta Title: This is where the Meta Title of the product would go (Usually the name of the product). Meta Keywords: This is where the Keywords would go for this product. Meta Description: This is where the description of the product would go. Images: In this tabbed section, you can upload various images for your product. Images specific for the thumbnail, other views and the individual product page itself. To upload an image all you need to do is click on Browse Files, where you can choose which files to upload, and then you need to click on Upload Files. You can upload as many as you want as there isn t a limit. Once you ve uploaded your chosen images for the product, you will then be presented with a table with a choice of options/buttons for you to click on which specify what image is what. Those values are: Base Image: The Base Image is the image that will be displayed when you go through to the product itself. You can only have 1 Base Image. So this is the main image for the product itself. Small Image: The Small Image is the image that will be used on the categories page. If 8

10 you so wish, then you can use the Base Image as the Small Image too, but it s there as an option if you want to show a different image, or simply because it would be a smaller file. You can only have one of these images. Thumbnail Image: This is where you would choose if this image is a thumbnail image, which will be displayed in another window upon clicking on them. You can have any amount of these images. Design: The Design section is the exact same with the Design section that was looked at in Categories. Each of the options are the same except they apply to the product instead. Inventory: The Inventory section lets you decide how to keep stock, and it informs you how much stock you have of a product. Manage Stock: By default, this will be set to the default of Yes. Qty: This is where you d enter in the amount of stock you have of this item. Qty Use Decimals: This can either be set to Yes or No. If you want your quantity to deplete in decimals, and if your stock works on a decimal base, then you would choose Yes. Stock Availability: This is where you would choose if your product is available to purchase or not. If set to Out of Stock, it will not show on the website. Categories: This is where you would choose which categories that your product falls under. A product can be under as many categories as you need it to be. There are cases where a product can be in 2 or 3 categories. To choose the categories that the product goes under all you need to do is click on the tick box that is next to the list of categories that have been produced. 9

11 Related Products: To help customers find products that they want to buy, this feature allows you to relate products to one another. To do this, go to the related products tab. If you then click on Reset Filter to the right of your screen, and then a list of all the products that have been created will appear. It is from this list of products you can choose which products are related to the current product that you are creating. You relate the products by simply clicking on the tickboxes next to the product name on the list. Custom Attributes: With your site, your products may have custom attribute sets which will be specific to categories, or all products. Down the left handside there probably will be another tab which would be related to the product and site. These will most likely be required for the product, and will vary in what they say they are for. Once you are happy with your product settings, then you can click the Save button at the top right of the screen to save your Simple Product. 2.2 Configurable Products Configurable products are products that allow an option to be chosen on the point of purchase, ie. Colour or size. A Configurable product offers customers a variety of options, which are selected from dropdown lists. For example, a tee shirt that comes in three colours and three sizes would have two drop-down lists of options for Colour and Size. For example if you were to purchase a tee shirt it may appear to be a single product, however, if there are three sizes to choose from (s, m, l) and a selection of three colours (blue, green and red) there are actually nine associated Simple products to cover every possible combination of options: Blue (Small, Medium, Large), Green (Small, Medium, Large), and Red (Small, Medium Large). Each option in the drop-down list represents a separate Simple product with a distinct SKU, which makes it possible to track inventory for any variation the customer selects. Although you could achieve a similar effect using a Simple product with Custom Variants and Options, you would not be able to track inventory for the variations, you would not be able to track stock as it would all sit under one simple product. A Configurable Product does require 10

12 more SKUs as it applies a number of simple products to one configurable products (one to many relationship), it may initially take a little longer to set up, but it gives you more control of your inventory. Points to Remember A Configurable Product is essentially a collection of Simple products which are presented as options in drop-down lists. The drop-down list values are based on Attributes that must be set up in advance with required settings. The attribute Scope must be set to Global, and Use to Create Configurable Product must be True. The drop-down Attributes must be included in an Attribute Set, which is then used as a template for the Configurable Product. The Simple products associated with a Configurable Product cannot include Custom Variants or Options, and must be based on the same Attribute Set that is used to create the Configurable product. The associated products can be generated automatically from inside with Configurable product record. The image of the product that appears during checkout can be set to display either the Parent Image or the Product Thumbnail Itself. Configurable Product: Step 1 - Create the Dropdown Attributes Each option, or variant, in a drop-down list is based on an attribute that is set up in advance. A separate attribute is created for each product variation (for example colour, size), and contains the selection of options that appears in the drop-down list. Because attributes exist separately from the product record, they can be shared by other products and product types. For example, if your store already has a drop-down attribute for Colour, you don t need to create another one. All you need to do is update the existing attribute with the colours you need, so they will be available as options. So, if you have a large catalog with many items that share common attributes, this can represent a significant time savings. From the Admin panel, select Catalog > Attributes > Manage Attributes. Then, click the Add New button. 11

13 In the Attribute Properties section, do the following: 1. Assign a unique Attribute Code, using lowercase characters with underscores instead of spaces. 2. Set Scope to Global. 3. Set Catalog Input Type for Store Owner to Dropdown. 4. Set Values Required to Yes 5. Set the Apply To list to Select Product Types, Then in the list, select Simple Product. 6. Set Use to Create Configurable Product to Yes. In the Attribute Information panel on the left, select Manage Label / Options. In the Manage Titles section under Admin, enter a label for the drop-down list. By default, the same label is used in the Admin panel and store. If you want to use a different label in the store, or if your store is available in multiple languages, enter the appropriate label for each. In the Manage Options section, click the Add Option button. Then, do the following: 1. In the text field under Admin, type the first value you want to appear in the list. By default, the same value is used in the Admin panel and store. 2. If your store is available in multiple languages, enter the translation of the value in the appropriate text box. 3. Repeat this step to add as many options as needed. To assign a default value for the drop-down list, select Is Default to identify the option you want to use as the initial value. 4. To change the order in which the options appear in the drop-down list, enter a number in the Position column to set the position of each option in relation to the others. When complete, click the Save Attribute button. 12

14 Configurable Product: Step 2 - Create the Attribute Set: The drop-down attributes are included in an Attribute Set, which is used as a template to create both the Configurable product and the associated records for each product variation. How to create Attribute Sets, is explained further on in the guide. Configurable Product: Step 3 - Create the Configurable Product Record: The next step is to create the Configurable product record, based on the Attribute Set you prepared, and complete the basic required fields. 1. From the Admin panel, select Catalog > Manage Products. Then, click the Add Product button. 2. In the Create Product Settings section, select the Attribute Set you created to be used as a template for the product record. 3. Make sure that the Use Complex Product Types checkbox is selected. Then, set Product Typeto Configurable Product, and click the Continue button. Complete the Product Information as you would for a Simple product, with the following exceptions: 1. On the Prices tab, the Price is required, but is used as a default price. The price of individual associated products can be adjusted as needed. 2. On the Inventory tab, Manage Stock is set by default to No, because inventory is managed by each associated product. 3. Click the Save and Continue button. Configurable Product: Step 4 - Add the Associated Products: In this step, you will add associated products to the Configurable product record for each variation. You don t have to create the product records in advance, because they can be generated automatically from within the Configurable product record, we ll explain the 13

15 easiest way which is the Quick Simple Product Method. Each associated product is based on the same Attribute Set that was used to create the Configurable product record, and becomes a separate Simple product in your catalog Here s Where to Begin: From the Configurable product record, in the Product Information panel on the left, select the last option, Associated Products. Then, use one of the following methods to add associated products. Method: Quick Simple Product Creation This method automatically creates the associated product records and optionally, assigns a Name and SKU to each one. 1. In the Quick Simple Product Creation section, make sure that the Autogenerate checkbox is selected for Name and SKU. This optional setting adds the name and SKU from each associated product to those of the configurable product. 2. Complete these fields as follows: Enter the Weight. Set Status to Enabled. Set Visibility to Not Visible Individually. This setting prevents the associated product variations from being listed as separate products in your catalog. To complete the fields for the drop-down lists, do the following: 1. Select the value you need from each list to create the first product. 2. Enter the Qty,, and set Stock Availability to In Stock. 3. Click the Quick Create button to create the associated product record. 4. Repeat this step for the values needed for each associated product. As each 14

16 associated products is created, it is added to the list at the bottom of the page. You can use the Super Products Attributes section to increase the default price of an associated product. The price of the associated product will continue to appear in the Admin panel. From the store, the item will have a zero value unless you enter a new price as either a fixed amount or as a percentage of the default price of the Configurable product. Configurable Product: Step 5 - Manage Shopping Cart Images The thumbnail in the shopping cart can be set to display the image from the Configurable product record (Parent Product Thumbnail), or the image from the associated product (Product Thumbnail Itself). This setting is especially useful when you want to show the specific colour of the item selected. The configuration setting applies to all Configurable products in the store, or current view. 1. To configure the thumbnail images: 2. From the Admin panel, select System > Configuration. 3. In the Configuration panel on the left, under Sales, select Checkout. 4. In the Shopping Cart section, set Configurable Product Image to one of the following: Product Thumbnail Itself Parent Product Thumbnail 5. Click the Save Config button to save the setting. 3. Creating Attributes: With products, you do get certain attributes that can be used in terms of filtering, or even just a way to show extra information specific certain products, or categories. To create attributes, if you click on Catalog -> Attributes -> Manage Attributes, you ll be then taken to a list of all the current attributes that are applicable to all the products that get created. To create a new one, you need to click on Add New Attribute in the top right of your screen. 15

17 From that you ll be taken to a new screen which shows you all the options that need to be set out in terms of creating an attribute. Properties: Attribute Code: This is for internal use only, and should not have any spaces between letters. The attribute code is a unique identifier for the Magento store to make each Attribute unique. Scope: You have three choices for Scope, which can all be very effective if used correctly. They are as follows: Store: The value of this attribute for a given product can differ in all Websites and all Store Views. For example, if you were creating an attribute called Colour, with a Store View Scope, you would be able to set the colour of a product to green in one Store View, and Blue in another Store View. Website: Website means that the value of this attribute for a given product can differ in different Websites, however it cannot differ between Store Views contained under the same Website. Global: The value of this attribute for a given product must be the same for all websites and stores on this Magento installation With this in mind, it is important to know when to use each of the scopes for each attributes. If you are unsure on which one to use, then leave it as Store View. Catalog Input Type for Store Owner: This gives you a list of options to chose from on how the store owner inputs data into this field. So that could be plain text, using a tick box, dropdown option and so forth. This variable depends really on what attribute it is for. So if it was that you needed to enter in a bit of text for a product, then you would choose Text Field. Default Value: This value allows you to have a generic default for the input type, so that if every product that has this attribute, then that s what will be displayed, and obviously it can be changed if needed to in the actual product management section. Unique Value: This allows you to specify if this attribute is unique to a product. If it is, 16

18 then choose Yes, if not, then choose No. Values Required: This allows you to specify if the attribute is a required field on the insertion of products with this attribute present. Use in Quick Search: This lets you choose if the attribute is able to show the product in Quick Searching. Use in Advanced Search: This lets you choose if the attribute is able to show the product in Advanced Searching. Comparable on Front End: This lets you choose if the attribute is shown when comparing multiple products. Use in Layered Navigation: If the type of catalog input type was either Dropdown, Multiple, or Price, then selecting Yes to this allows the Layered Navigation to appear. Layered Navigation is a form of filtering products within a category, by their attribute. So if this was to be Yes, then on the category page, this attribute will appear down the left or right hand side, allowing the viewer to filter results by specific attributes. Use in Search Results Layered Navigation: This is the same as the above, but for Search Results. Position: If you want to order your attributes in the layered navigation block in a particular order (and so not by default of ASC) then you can type in a number, 1 being first and the highest number being last. Visible on Product View Page on Front-end: This option allows you to specify if it is actually visible on the front end or not. If you want to display the attributes in the layered navigation, then choose Yes. Manage Label/Options: Manage Titles: In this part you will see two labels called Admin and Default Store View which both specify what the Admin will see in the backend, and what people will see on the store view of the site. Below that you will see a number of things depending on what Input type was 17

19 chosen. If you see a Add Option then click on that. Upon clicking on that you will see 3 text fields appear. Admin: The name of the option that the ADMIN will see. Default Store View: What people will see on the store front. Position: Ordering of the labels/options. An example of one would be: If you chose Dropdown then you could have Colour as the title label for this, and then in the options you could have Blue, Red, Yellow, Green and so forth. And so then, when it comes to creating the product, they can then choose one of the four colours to be associated with the product. Once you are happy with the attribute created, click Save Attribute in the top right of the screen. Obviously, you may need more than 1 attribute, so you can create attributes for whatever you need them to be. To actually get them available for selection and usage in the product section, you need to create an Attribute Set, (which is what you choose when you create a new product). 4. Creating Attribute Sets: An Attribute Set allows the store to group attributes to a set which can be used to displayed for product creations. This is useful because then, if you have a certain category that has a range of attributes created for its products, then you can simply choose that set for that product. To create an Attribute Set, you need to go to Catalog -> Manage Attributes -> Manage Attribute Sets. You ll be taken to another screen listing all of the attribute sets that have been created. If you click Add New Set in the top right corner, you will then be taken to the screen which asks you which set to base this new one on. By default, it should always be default, as default will be the generic attribute set for products that aren t told to have a different one. You also have to give it a name, so give the new set a name, something that is easy to remember and for you to establish which products are meant to use it. 18

20 Once you ve created a new set, you will be presented with a screen which allows you to drag and drop attributes under a folder (which are the tabbed navigation that you will find on the left handside when creating a product). Obviously, it makes sense to create a new Attribute folder (label) for your attributes to go in. To do that, If you click on Add New under the word Groups, you will get a chance to give it a name. You can name this whatever you please, but it makes sense to have it something that is related to what this group is going to contain. Once you ve named your attribute group, you can then scroll to bottom of the groups to find your newely created group. From that, you can then simply drag the Attributes running down the right hand side (Under Unassigned Attributes ) and into/onto the folder icon that we ve just created. When you are happy with your newly created set, you can click Save Attribute Set at the top right screen. 5. Customer Groups: Customer Groups allow you to change what prices or products customers in a particular group see. It is incredibly useful for shops that have Wholesale customers, and so would buy products at a cheaper rate (for example) than the normal customer. To set up customers in certain groups, all you need to do is go to Customer -> Manage Customers. From there you will be presented with a list of all your customers. If you need to change a customers group, if you simply click on their name, you will be taken to a screen which has all the details about that customer. From there, if click on Account Information tab, then you can choose the group that the customer belongs too. To set up prices for groups, it is actually in the produc itself, and is explained previously in this guide. 6. CMS: CMS stands for Content Management System. Within this, you will find all of the pages that are Content Managed, and which you can edit. These will usually be information pages, to display a range of information related to the page name. An example would be a About Us page. It goes under CMS because an About Us page wouldn t be exclusive to the store, as this page isn t related to any categories, nor products. 19

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