C1 ecommerce Core Building Successful Online Shops

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1 C1 ecommerce Core Building Successful Online Shops

2 Building a Basic Online Shop: 6 Steps: Se#ng Up Catalogs 5 mins Adding Products 15 mins Customizing Layout (invoice, shopping cart) 15 mins Shipping 5 mins Payment Gateways 5 mins Looking Up Orders and Shop Reports 10 mins

3 Concepts: Catalogs Catalogs are like a special module. Customers browse the online shop by browsing catalogues. You add an online shop to your website by either: Linking to the catalog Adding the catalog to your dynamic menus Sometimes you may want to put a catalog on a page. Main Site Nav Menu Page 1 Page 2 Main Catalog Sub Catalog 1 Product 1 Product 2 Product 3 Product 4 Sub Catalog 2 Product 5 Product 6 Product 7 Product 8 Online shop navigation is self-contained including cart and checkout

4 1. Catalogues & SEO Search Engine Optimization is key to online success. That s why you can use SEO Friendly URLs for your catalogues. Search Engine Friendly Catalogue URLS Catalogue Titles for deeper customization

5 Creating Catalogs Add your catalogs to the system, then link to them from your menus. 3 important points: - Template (use the correct one?) - Parent Catalog (is this a sub-catalog?) - Secure? (Only people who register and login can see your special catalog)

6 2. Adding Products Create your new products in the back-end, add pricing and then add them to catalogues. 3 Important Points: - On Sale? (Use when you want to discount your products individually) - Dimensions required for Automated Shipping - Exclude from Search Results if the Product is to be placed in a restricted access shop. Product on Sale at StreetSmartShopper.com.au

7 More Product Options Group Products Together Create Cross-Sell Add Poplet Images Attribute Groups

8 Adding Products - Bulk Import You can manage large numbers of products by using the product import. 1. Create your catalogs and upload your images first 2. Download our import template 3. Insert your products in bulk by following the template save as a tab delimited or CSV file, and import all your products at once.

9 3. Customizing Online Shop Layouts Customize almost anything in your online shop, via the administration menu. Products and Catalogs also have Advanced Layout Customization

10 Customizing With Tags Business Catalyst uses a system of tags to customize your online shop layouts. Customize even further using CSS via ModuleStylesheets.css

11 Customizing the Checkout You can customize and replace the checkout form to suit your needs. Most important ones are: Step 1: Cart Customize Tags, Layout and Content Step 2: Registra0on (Buy) Webform Online Shop Purchase Form Step 3: Receipt (Buy) Customize Tags, Layout and Content

12 4. Setup Shipping Options You can integrate directly with shipping providers to get up-to-the-minute and accurate shipping charges for each order. Each product must have a weight and dimensions specified You will need an account with the shipping provider

13 User Defined Shipping Options You may want to define your own shipping options. In this case, simply choose User Defined Specify your own price for each option. Specify the weight and size ranges that this option applies for.

14 5. Setup a Payment Gateway Unless you are using PayPal, your client needs a merchant account with their bank, and to create an account with a supported gateway. Watch how we use the Test Payment Gateways

15 Using PayPal We support PayPal s Website Payments Standard. Enter your paypal account details as seen below. Please note that you cannot collect payments on web forms using PayPal.

16 6. Managing Orders Every order is created and linked to a customer record. You can modify and update orders at any time.

17 Invoices and Order Workflows If you encounter problems in steps 5 or 6, you may want to customize the invoice or designate an Order Workflow. Customize your Invoices under Admin->Customize System s Designate an Order workflow under Admin->Workflows. Tick the Orders box so the workflow initiated when an Order is submitted.

18 Reporting Report on the performance of your online shop under the reporting tab!

19 Custom ecommerce Reports You can create custom ecommerce reports with special filters and on different areas using the report generator.

20 Final Remark: Test, Test, Test! 1. Create a 1 cent product, and add it to your catalogue. 2. Purchase the product using all available payment methods. 3. Ensure the order is created. If using PayPal, ensure the payment status is set to success 4. Check your invoice that you were ed 5. Ensure the site owner has received their order workflow

21 Advanced Topics Affiliate Programs Discount Codes Tax Codes Drop Shipping Inventory Control

22 Questions?

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