For more information: CALL visit telstra.com/thub visit a telstra store or partner. Getting to know your
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1 For more information: CALL visit telstra.com/thub visit a telstra store or partner Getting to know your Telstra T-Hub 2
2 Let s get this show on the road What s inside The T-Hub 2 is a unique combination of Phone and Tablet, designed specifically for Telstra s home phone and internet services. This guide will help you get started as quickly and easily as possible. It ll help you get connected and show you all kinds of ways to get the most from your T-Hub 2. You ll be making calls and browsing a wide range of internet sites in no time. 03 Let s get started 08 Getting connected 14 A closer look at the Tablet 22 A closer look at the Handset 29 Extra bits you should know For more information on using your T-Hub 2 visit telstra.com/thub or contact T-Hub Support on
3 let s get started the T-Hub 2 is designed to work exclusively WITH THE FOLLOWING TELSTRA SERVICES: Telstra home phone service pre-selected to Telstra for local and long distance calls. BigPond or Telstra Broadband service. Home Network Gateway or Wi-Fi modem 1. Please note that this is not included with the T-Hub 2. MessageBank 2 or Telstra Home Messages 101. Flashing Message Indicator (a free service that enables you to view Voic ). Calling Number Display 2 enables the Tablet to display the name of the caller, as well as enabling you to take a second incoming call via the Tablet (if Call Waiting is activated). Contact T-Hub 2 Support on to arrange for any of these services to be activated. please check you have the following: Tablet 2. Tablet Dock 3. Tablet power supply 4. Base Station 5. Base Station / Handset power x 2 6. Telephone cable 7. Telephone connection adaptor 8. Handset 9. Handset batteries 10. Handset Dock 11. Ethernet cable 12. SD card key 3 4
4 your T-Hub 2 On your T-Hub 2 Tablet you can make calls and browse a wide range of internet sites wirelessly. Tablet Audio out jack Behind this flap you can access the Tablet micro USB, micro HDMI and DC In connections Retractable stand 1 Home Button - This button will return you to the Home screen when pressed regardless of what application is running. 2 Search Button - When pressed, the web search feature will appear. 3 Menu Button - Will bring up a menu with additional options relevant to the screen you are on. 4 Back Button - Use this button to take you back to the previous screen, action or webpage you were viewing. 5 Tablet Speakers 6 Volume Control - Press to increase or decrease audio volume. 7 Power Button - Press this to turn the Tablet On or Off. 8 LED Indicator SD card slot An SD card key has been included to help you insert and remove SD cards from the Tablet. 5 6
5 Getting connected 1. Insert Handset Battery Page button Power indicator Base Station Remove Handset back cover. Insert batteries in Handset and replace the cover. Place the Handset into the Handset dock and connect the Dock to mains power using one of the power supplies provided. Turn the Handset on by pressing and holding down the power key. Base Station with Handset Dock attached 7 8
6 2. Connect Base Station Power adaptor Ethernet cable Warning: When the Handset or Base Station LED is flashing red it means that they are in the process of downloading and installing a software update. Please do not remove the power or the Ethernet cable from the Base Station during an update otherwise you may damage them. 3. Set up Optional Base Station & Handset Dock Phone cable Connect the Base Station to the mains power using one of the smaller power adaptors. Connect the Base Station to your Home Network Gateway or Wi-Fi modem using the provided Ethernet cable. Connect the phone cable to your phone socket. Important: It s essential for the T-Hub 2 Base Station to be connected to your Home Network Gateway/Wi-Fi modem using the Ethernet cable provided. This enables the Base Station and Handset to receive updates. Your T-Hub 2 Tablet and Handset will continue to work if you are unable to keep this connection at all times using the Ethernet cable. However, it is recommended that you keep the Base Station connected to the Wi-Fi modem during the installation process. You will be alerted of updates in the future where you ll be required to connect the Base Station to the Wi-Fi modem again. To attach the Handset Dock to the Base Station remove the plastic cover from the bottom of the Base Station by pulling it towards you. Then push in Handset Dock to click into place. To remove, press down on the lever under the Handset Dock and pull towards you. Warning: Care should be taken when using the Handset when it has been left off the Handset Dock. The Handset includes a magnetic coupling feature in the receiver for use with hearing aids and, as a result, may also pick up and retain small pins and staples and other small magnetic items near the receiver. 9 10
7 4. connect Tablet Place the Tablet into the Tablet Dock and connect the Dock to the mains power using the larger of the power adaptors. Turn on the Tablet by holding down the power button on the top right hand corner for about 3 seconds. The Tablet will take a minute to get started and then the Installation Wizard will appear. 5. CHECK ALL ITEMS ARE SET UP CORRECTLY Once everything is connected, all the power supplies and cables should be correctly installed and the Tablet, Handset and Base Station turned on. Connect Power Here Note: It is recommended that both the Tablet and the Handset are charged initially overnight to get optimum battery performance. Warning: The T-Hub 2 Tablet and Handset require electricity to work. You will not be able to make any telephone calls or use other features such as SMS 3 and internet browsing when the power fails. Alternative arrangements should be made to access emergency services in times of power failure
8 A CLOSER LOOK AT THE TABLET 6. Installation Wizard You may wish to note the below details for easy reference as you will need them during installation. Follow the on-screen instructions on your Tablet to complete the installation process. During the installation process please keep the Tablet and Handset in their docks near your Wi-Fi modem. Battery level Base Station Signal strength Wi-Fi signal strength Quick launch bar Important: Before setting up your T-Hub 2, if you have never used MessageBank or Telstra Home Messages 101, dial 101 using your existing phone to activate your messaging service. If you are a MessageBank customer you may be prompted to enter a six digit PIN during installation. It is usually the last six digits of your telephone number. As it will take a minimum of 3 hours to activate your Telstra messaging service, you will need to set up Voic after completing the Installation Wizard. Telephone number Wi-Fi network name or SSID (usually printed on a sticker found on your Wi-Fi modem or Home Network Gateway) Screen location icon basic navigation Notification bar Security key or key code (WPA or WEP) for your Home Network Gateway, or Wi-Fi modem (usually printed on a sticker found on your Wi-Fi modem or Home Network Gateway) BigPond user name and password (you can choose to write your actual password or a password reminder question if you prefer) User Screen Scrolling: Scroll between screens by dragging your finger across the screen. Scrolling Web Pages or other applications: To scroll web pages or other applications drag your finger up to scroll down or drag down to scroll up. Pinch Zoom In and Out: The T-Hub 2 Tablet allows you to zoom in and zoom out of web pages and photos. To do this, pinch two fingers together to zoom out. To zoom in, reverse the action. Password 13 14
9 SCREEN LOCATION ICON This icon indicates which of the five screens you are on by displaying a dot to represent how many screens there are to the right and left of the screen you are on. You can customise each screen with your favourite applications for easy access. QUICK LAUNCH BAR Use the Quick Launch bar for easy access to functions outlined below. Refer to the following pages for more information on Quick Launch Applications. notification bar The notification bar is located at the top of the screen and includes details such as battery life and phone, Wi-Fi and data signal strength. From any screen on the Tablet you can select the notification bar to access updates and shortcuts to some commonly used settings including Silent, Lock Orientation and Bluetooth. The Clear button will clear all notifications. To access the notification bar touch and hold down on the black strip at the top on the Tablet screen and pull downwards. Phone Voice Mail Applications Menu Takes you to the phone application so that you can make a call, view your call log and more. Access your voice messages. Access a wide range of applications that may not be on your Tablet screens. SMS Compose and send your SMS messages. Web Browser Browse the Internet
10 USING THE PHONE ON YOUR TABLET Select the phone icon to make a call, access call log and contacts. Receiving Calls When you receive a call both the Tablet and Handset will ring. To answer an incoming call on the Tablet press the Answer button. To Ignore the call press the Ignore button. The Handset will continue to ring. USING VOIC ON YOUR TABLET The Tablet will show a visual display of your voice messages as set out below. Once you have opened the Voic application, you can listen to your voice messages, return calls and delete them. Use the tabs along the top of the screen to access Call log, Contacts, Groups and Favourites. You can also access Contacts by selecting the Contacts Application from the Home screen. You can Add and Edit by selecting the Menu button on the right hand side of the Tablet. Making Calls Use the on-screen keypad to dial number or select from contact list. Use the delete button to clear. Press the Phone icon to make call. You can redial by pressing the call button twice. Touch the message to play individual message. Or touch the menu button on the right hand side of your Tablet to select option to play all new messages. Voic messages will be deleted automatically after the message expiry date (according to the terms of your Telstra messaging service)
11 APPLICATIONS MENU Touch the Applications menu icon to access a list of all applications installed on the Tablet. Scroll up or down to view full list of applications. Create a shortcut to your favourite applications From the Home screen scroll right or left to choose one of the five screens where you would like to place your shortcut. Select the Applications menu from the Quick Launch Bar. Touch and hold down the selected application while slowly dragging into position. Release Application to lock into place. Download Apps from Google Play Use Google Play to download and install games, applications and more 4. To access Google Play applications you will need to have a Google account. Choose from thousands of free and paid applications. To purchase applications you will need to provide a valid credit card. SENDING AND RECEIVING SMS 3 Select the SMS icon from the Quick Launch Bar. Select New message to create a SMS. Select the To field to enter a number using the on-screen keyboard or select a contact by touching the Contact icon next to the To field. Touch Type to compose to enter message, then touch the send button. When a message is received a SMS icon will appear in the notification bar. USING THE WEB BROWSER To access the Web Browser on your Tablet, select the Web Browser icon. The Web Browser works similarly to other tablets and standard PC s. Functionality will differ from PCs where some websites will require plug-ins to be installed
12 A CLOSER LOOK AT THE HANDSET TIPS AND TRICKS Onscreen Keyboard Use the onscreen keyboard to input text when required. To access the keyboard touch any text field. For example touch the web address field in the web browser to bring up the keyboard Add to Home screen You can add shortcuts, widgets, folders and wallpapers to the T-Hub 2 screens by holding down on the screen until a pop up box appears. Recent Applications You can access recently used applications by holding down on the Home screen button until a pop up box appears titled Recent. Select a recently used application to switch back to that application
13 1 LED Indicator The LED indicator shows the status of the Handset. LED INDICATOR HANDSET STATUS Solid green Flashing green on dock Flashing blue Batteries near to fully charged. Batteries charging. You are receiving an internal or external call. You have one or more missed calls. You have one or more voice mails pending. 5 OK/Select button To confirm or select. From standby, to display new event messages on the display. Up Down To scroll up through menus/lists. From standby, to open the Dialled calls list. During a call, to increase the volume of the callers voice. To scroll down through menus/lists. From standby, to open the All calls list. During a call, to decrease the volume of the callers voice. Solid red off dock Low charge. Left To scroll left through menus/fields. Flashing red off dock Very low charge, batteries need charging. Right To scroll right through menus/fields. Flashing red on dock Charging batteries. 6 End/Power button To end a call. To exit a menu. When holding, to switch the Handset off or on. FEATURE DESCRIPTION 2 Volume control To control the volume of the speaker on your Handset. During a call use the Up/Down key to increase the volume of caller s voice. 3 Left soft key To select the option shown above it in the display. 4 Right soft key To select the option shown above it in the display. 7 Talk button To make or receive a call. During a call, to switch to and from handsfree mode. 8 Keypad To enter numbers/letters. 9 Voic Hold this button down for at least two seconds to check your Voic . 10 Internal calls Press this button to make an internal call to another Handset registered to the same Base station. 11 Recall Press and hold this button to switch to an incoming call (if Call Waiting is activated on your phone service)
14 making calls Use keypad to dial number or select from Contact List. Press Talk button to make call. To access contacts use scroll keys to select Contacts icon and press OK. Scroll through Contact List and press Talk button to call or press OK to select from a list of numbers. receiving calls When you receive a call both the Tablet and Handset will ring. To answer an incoming call on your Handset press the Talk key. To turn the Handset ringtone on or off, hold down the # key. USING HANDSET FUNCTIONS Contacts New voic indicator Voic Missed call indicator Call log Settings Contacts You can add, delete and view contacts by selecting the Contacts icon using the scroll keys and the enter button on the Handset. From here you can view contacts shared between the Handset and other devices registered to the same Base Station. Use the arrow keys to scroll through the Contact List. To view the contact details simply select a contact and press the OK button. To add a contact select Options and then the Add contact menu item
15 Call Log The Call Log details the list of calls that you have made, received and missed. To access recent calling history on your Handset select the Call Log icon using the arrow keys and the enter button. If you have missed a call, a small dot will appear on the Call Log icon. Once the missed call details have been viewed in the Call Log the indicator will disappear. To call a number from the Call Log list highlight a name/number using the Up/Down scroll keys and press the Talk key to call. VOIC A small dot will be displayed on the Voic icon to indicate you have new messages. By selecting the Voic icon this will call MessageBank or Telstra Home Messages 101, depending on the service you have activated. Follow the voice prompts to manage and listen to your messages. You can also access Voic by holding down the 1 key for 3 seconds. Important: Voic will only work if you have MessageBank or Telstra Home Messages 101 activated on your service. To activate contact Telstra on Note: You can also access Voic on the Tablet which provides a visual display of all messages. settings Use the Settings function to adjust the following settings: Sound Display Time Call Features System 27 28
16 EXTRA BITS YOU SHOULD KNOW 1. Wi-Fi modems that support b/g/n are compatible. 2. Subscription charges may apply. 3. You can send SMS from your T-Hub 2 Tablet to most Australian mobile numbers and most Australian fixed numbers with an area code. SMS can only be received on your T-Hub 2 Tablet when sent from phones connected to the Telstra network. If the recipient of an SMS you send does not have an SMS capable phone or is not connected to the Telstra network, they will receive the SMS as a Talking Text message. These messages are delivered between 8am and midnight but recipients may be able to customise the service to allow message delivery 24 hours a day. You cannot send or receive SMS from your T-Hub 2 Handset. 4. Excludes Google Play applications requiring GPS hardware. HDMI is a trademark of HDMI Licensing LLC. Bluetooth is a trademark of Bluetooth SIG Inc. Google Play is a trademark of Google Inc. and are trade marks and registered trade marks of Telstra Corporation Limited, ABN
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