1 WHITE PAPER November 2013 Get Dynamic. Get Results. The Evolving Role of System z in the Dynamic Data Center David Hodgson CA Technologies System z Product Management
2 2 White Paper: The Evolving Role of System z in the Dynamic Data Center ca.com Table of Contents Executive Summary 3 Section 1: 4 Dynamic Business Demands Dynamic IT Section 2: 6 The Dynamic Data Center Section 3: 11 Deliver Greater Results in Less Time Section 4: 11 Conclusions
3 3 White Paper: The Evolving Role of System z in the Dynamic Data Center ca.com Executive Summary Challenge The moment of truth has arrived: corporate IT is no longer completely in charge of the data and computing assets that run the business. Consumerization of IT and the emerging tech savvy workforce are driving changes in the data center at an unprecedented pace. At the same time, technology trends such as Big Data, cloud and mobile computing are driving phenomenal growth in transaction and data volumes. As a result, business demands are outpacing IT capacity to deliver. With off-premise sourcing and access, the data center has become infinitely scalable with no boundaries; we call this the Dynamic Data Center. Opportunity These changes offer IT an opportunity to shift, adapt and become a valuable enabler of innovation. By transforming the data center to be more dynamic that is by bringing together people, process, tools and technology to dynamically expand and contract the data center to drive unbounded business enablement IT can: Dramatically change how the data center is managed. Optimize performance and visibility across the enterprise. Innovate across System z, distributed and into the cloud. Benefits CA Technologies helps organizations manage the growing complexities of the Dynamic Data Center by enabling IT to simplify, automate and integrate across platforms and management disciplines to become the vital source of service and expertise to the business. Solutions from CA Technologies can help customers deliver greater results in less time: Increase ROI up to 75% with integrated IT solutions 1 Reduce cost to manage workloads up to 70% 2 Drive productivity savings of up to 400 percent by simplifying management 3 Reduce storage costs by up to 80% 4
4 4 White Paper: The Evolving Role of System z in the Dynamic Data Center ca.com Section 1: Dynamic Business Demands Dynamic IT Businesses today are operating at a velocity that has introduced incredible and sometimes unexpected demands on the data center. The emergence of shadow IT and the explosion of mobile applications are forcing data center operations to dynamically expand and contract at the will of the users resulting in a state we call the Dynamic Data Center. The Dynamic Data Center Although in this dynamic reality the data center is still managed by IT, it is now at the center of an information ecosystem that cannot be fully controlled by IT at least not in the traditional command and control sense. To keep IT at the center of your enterprise data environment, you need a strategy to shift with the data center s changing dynamic. The Dynamic Data Center consists of four dimensions people, process, tools and technology all working to meet the needs of the business. As one dimension changes, the others need to adapt and would ideally work in unison. However, in today s IT environment, all four dimensions are rapidly changing at the same time. To be successful working inside such a dynamic environment, IT organizations should embrace these changes, and turn them into opportunities to accelerate delivery of services to the business. Dynamic People Today s dynamic workforce brings new skills, attitudes and values into the enterprise. The next generation of IT does not resemble the last; they work and learn differently. Generation Y is accustomed to cellphones, social media and instantaneous, pervasive connectivity. This tech-savvy workforce currently makes up 25% of the workforce and in 10 years will be over 70%. This demographic shift means that there will be fewer people skilled in operating mature technology. To address this shift, organizations need to empower IT staff to collaborate on what they re doing and how they do it, and continuously reevaluate how they are working. The Dynamic Data Center needs to facilitate knowledge sharing to enable new IT staff to be agile and effective at managing critical enterprise applications and systems. Dynamic Process The data center exists to put business processes into action. When business units can leverage the cloud to deliver applications and automate processes by themselves, IT s role in the business process changes. This shift from sole arbiter of process to enabler and integrator is critical, affecting compliance and security, risk and reliability. Process innovation must provide the insight and control essential for IT organizations to power business agility. Dynamic processes can provide key benefits, including the ability to: Generate the agility and flexibility to drive improved business responsiveness, cut costs and reduce risks. Accelerate business results through automation and integration to foster holistic management of complex computing environments.
5 5 White Paper: The Evolving Role of System z in the Dynamic Data Center ca.com Dynamic Tools IT executives often describe the biggest challenge they face as the 50:20:20 problem. They are being asked to build systems to handle 50% more transactions per year; increase capacity by 20% per annum; and reduce costs by 20% annually. To address this challenge, IT organizations need to transform from maintenance mode to becoming a dynamic enabler of innovation for the business. When the data center is dynamic, the tools that manage it must be equally adaptable. These tools must have modern interfaces more acceptable to a new generation of workers who need to come up to speed quickly. These tools must be flexible enough to transcend traditional IT structures to enable holistic management across System z, distributed and cloud. Dynamic tools are critical for maintaining accountability and order in an increasingly complex environment, integrating IT disciplines to reduce costs and improve efficiencies empowering your staff to work smarter, not harder. The benefits of using dynamic tools include the ability to: Automate routine and labor-intensive tasks to remove complexity and reduce risks. Instantly provide users with the information they need to accelerate service delivery and problem resolution. Manage risks to provide business continuity and optimal performance. Quickly deploy new applications across the enterprise with greater accuracy. Monitor your enterprise in real time and allocate IT resources based on demand. Dynamic Technology Business today requires the ability to spin up new workloads rapidly. SaaS companies offer same day, immediate startup as do IaaS partners like Amazon Web Services (AWS). Business related events and cycles might generate 100,000s of connections one day with a large drop off the next. A workload that runs well in one environment with one loading may be best suited to another platform under stress. The decision on workload placement is specific to a particular business, but includes all the factors of Quality of Service; cost, response time, reliability etc. The one thing that is consistent is that IT departments that can embrace and offer true agility in workload placement will bring a real competitive edge to their company. For our customers the Dynamic Data Center must support workloads in an expanding hybrid infrastructure that spans System z, distributed systems and the cloud. The Dynamic Data Center of the future also will see systems, storage and networks as software defined entities enabling IT managers to free themselves from hardware limitations and change and adapt their hardware components to meet any unique enterprise requirement. The dynamic nature of enterprise systems means the mix of services and environments can change rapidly; this means managers must be able to coordinate all components in an organized fashion to keep all the pieces moving in the same direction.
6 6 White Paper: The Evolving Role of System z in the Dynamic Data Center ca.com According to a study by technology economist Dr. Howard Rubin, mainframe-centric organizations experienced 35% lower costs on average (across all platforms) than those in server-centric environments. Dr. Howard Rubin, The Surprising Technology Economics of Mainframes vs. Distributed Servers, Oct. 1, 2012 For large enterprise customers IBM System z can be the cornerstone of a well architected Dynamic Data Center, addressing many critical needs: Because System z handles high transaction volumes in a highly secure manner with superior reliability and % availability, it is the ideal platform to handle the significant growth in transactions and data volumes resulting from new mobile applications, Big Data and cloud initiatives. Improvements in System z processor speed and cache make it ideal for processing data-intensive business analytics queries. System z has the ability to tightly-couple POWER- and x86-blades, providing consistent governance across each environment, which can lower the cost of physical and virtual systems management significantly. With its best-in-the-industry virtualization/provisioning/workload management tools and utilities, System z is ideally positioned to serve as a cloud-in-a-box environment or as an integration hub that can work seamlessly with distributed servers to deliver applications as services (clouds). System z front-ends much of the enterprise s run-the-business data, providing secure pathways to back-end data for users who want mobile access to that data from anywhere, anytime, on any device. Section 2: The Dynamic Data Center At the heart of the global economy sits the System z, processing billions of transactions and zetabytes of data every minute, every day. Organizations with System z need to evolve their data centers to reflect today s business realities, while reducing costs, increasing ROI and accelerating productivity. They need to embrace the concept of managing the Dynamic Data Center. Best-in-class software management solutions enable organizations to simplify, automate and integrate across a heterogeneous IT infrastructure to increase overall data center performance and efficiency. CA Technologies offers a rich portfolio of cross-enterprise management solutions designed to: Dramatically improve data center management. Optimize performance and visibility across the enterprise. Innovate across System z to distributed and into the cloud.
7 7 White Paper: The Evolving Role of System z in the Dynamic Data Center ca.com Dynamic Management To optimize the Dynamic Data Center, IT organizations need systems, infrastructures, networks, applications, and databases to work together in unison. Systems managers need a holistic view of systems resources, as well as storage and network resources. Database administrators need access to systems resources, and also need to validate that their databases are secure. Dynamic Management solutions such as CA Chorus help organizations respond more effectively to the demands of the Dynamic Data Centers by improving staff productivity and breaking down silos across disparate IT functions so IT can better manage System z and deliver improved services to customers. CA Chorus CA Chorus, the one and only platform of its kind, is revolutionizing data center management. CA Chorus provides a rich visual environment that integrates multiple management disciplines ranging from network and system infrastructure management, to DB2 databases, storage, security and compliance management. Using an innovative role-based management workspace that consolidates decision making, management and planning services from a single location, CA Chorus helps IT staff to work with maximum efficiency at reduced operational costs. By facilitating collaboration and knowledge sharing among expert and novice staff, CA Chorus gives IT valuable tools to help solve today s immediate challenges while laying the groundwork for the Dynamic Data Center of the future. Productivity savings of up to 400%. CA Chorus has helped the IT staff at Garanti Bank reduce the time they spend on routine tasks, freeing them to focus on new opportunities and meet the rapidly evolving needs of their business. Adnan Can, GT Principal Mainframe Specialist CA Database Management The Dynamic Data Center not only manages large amounts of traditional enterprise data but also must handle the significant growth of business analytics data resulting from Big Data initiatives. This requires greater emphasis on properly structuring and managing enterprise data. CA Technologies database performance, administration and backup and recovery solutions can help IT managers and administrators structure and manage DB2 for z/os and IMS for z/os databases.
8 8 White Paper: The Evolving Role of System z in the Dynamic Data Center ca.com The ease and simplicity of managing database performance with CA Database Management for DB2 for z/os across the enterprise has improved the performance of our staff by nearly 40 percent. This improvement in performance has enabled us to optimize the focus of our resources, allowing us to deliver a 30 percent service level agreement improvement to our customers. Roy Brickley, Director of IT Infrastructure for APL, a global container shipping business Dynamic Automation Optimizing performance in the Dynamic Data Center requires automation solutions that provide increased visibility and control across your enterprise. By automating across complex cross-platform IT environments and managing mission-critical workloads flexibly, you can reduce costs, increase speed and mitigate risk. CA Workload and Process Automation For decades IT executives have sought to build highly efficient systems architectures that speed the flow of business processes. And for decades CA Technologies has been building tools and utilities to help manage workloads on System z (including CA Workload Automation and job management software); as well as products that help automate the flow of business processes such as CA Process Automation. Both sets of tools help IT executives build high-performance systems environments that can support the automatic flow of business processes across the enterprise with limited human intervention. These automated tools are designed to enable a very small staff to manage enormous workloads and processes more seamlessly and effectively. CA Application Performance Management A key component of the Dynamic Data Center is its ability to zero in on and quickly resolve application performance problems wherever they occur. In addition to the consolidated network, systems and DB2 performance management provided by CA Chorus, CA Technologies also offers CA Cross-Enterprise Application Performance Management to help quickly identify the cause of a performance problem in applications that span multiple platforms, from the web to System z. Additional specialized solutions drill-down into System z application performance and provide real-time performance management of the WebSphere MQ environment.
9 9 White Paper: The Evolving Role of System z in the Dynamic Data Center ca.com According to TechValidate: A large enterprise health care company accelerated delivery of applications by over 100% by integrating their CA Endevor SCM and CA Testing Tools Solutions. Source: TechValidate: TVID: 0B6-8FC-DEF Dynamic Development and Testing CA Application Development and Testing The success of the Dynamic Data Center depends on well-tested applications performing as expected in production. Because most mission-critical applications touch the mainframe, it is especially important that mainframe applications are thoroughly tested and move into production under carefully managed change and configuration management procedures. With a comprehensive suite of mainframe Application Quality Management and Testing Tools that are tightly integrated with CA Endevor Software Change Manager, CA Technologies helps application development managers automate the process of building, testing and configuring applications to help provide optimal business services to internal and external customers. Dynamic Cloud A well managed Dynamic Data Center integrates and expands across physical and virtual environments and into the cloud. With an increasing number of mission-critical applications moving to the cloud, System z plays a key role in hybrid cloud infrastructures by providing unparalleled levels of security, performance and availability. CA Technologies helps you to innovate across System z and cloud to provide an optimum balance of speed, efficiency, cost and risk. CA Cloud Storage for System z CA Cloud Storage for System z simplifies the process of moving mainframe data storage into the cloud. It is designed to help organizations eliminate costly purchases and reduce the Total Cost of Ownership (TCO) for storing and managing their z/os data. When used with Amazon Web Services (AWS) cloud storage and the Riverbed Technology Whitewater cloud storage gateway, the CA Cloud Storage for System z can help you store, access, retrieve and recover z/os data more quickly and easily to improve your delivery of business services. The combined technologies also help reduce your dependency on expensive, proprietary hardware solutions and helps shrink your costs of acquiring and managing System z storage. By tapping into the cloud to provide fast and flexible access to endless capacity when you need it, CA Cloud Storage helps you avoid investing today in underutilized storage capacity for future growth. CA AppLogic for System z CA AppLogic for System z helps speed deployment of business services on System z and the cloud, and simplifies the management of the entire application lifecycle, making it easier for the Dynamic Data Center to respond to changing business needs at the highest possible speed and lowest cost and risk. Competing and succeeding in today s business climate requires greater levels of speed and efficiency, while today s economy continues to force operational budget cuts. A growing number of enterprises are adding Linux on System z to their IT infrastructures to address these demands as part of cloud computing, virtualization and server consolidation initiatives. CA AppLogic for System z helps organizations to significantly reduce the time and cost of creating, provisioning and managing these Linux on System z applications.
10 10 White Paper: The Evolving Role of System z in the Dynamic Data Center ca.com The growth of System z and the increased adoption of Linux on the mainframe make it an optimal platform for reliably and cost effectively delivering IT services that support opportunities around cloud, big data and mobile The innovations from CA Technologies help empower next-generation IT workers to bridge the hybrid IT gap and manage the cross-enterprise and cross-platform operations in today s dynamic data center with the speed and efficiency that businesses demand. Joe Clabby, president, Clabby Analytics. Linux on System z and Virtualization In the Dynamic Data Center we are describing, managers have ported many distributed applications to Linux on System z to take advantage of the significant cost savings and high availability and performance that this platform offers. CA Technologies offers a comprehensive set of solutions for managing and securing Linux on System z and z/vm, including CA VM:Manager Suite for Linux on System z. These solutions help CA customers to optimize Linux applications and resources on System z and hybrid computing environments. CA Technologies also offers CA LISA Service Virtualization to help organizations realize faster cycle times and cost efficiencies in the Dynamic Data Center through cloud-based development and testing for System z. This solution reduces or eliminates constraints or roadblocks that prevent on-time application delivery such as limited lab and system availability, and incomplete software and test data by modeling dependent systems and services. Dynamic Mobility The growing use of mobile devices within the data center is moving from trend to a business way of life. System z applications are becoming increasingly mobilized and cloud computing is increasing the need for mobile collaboration. The appeal of Access Anytime, Anywhere will change how enterprises manage smartphones and tablets securely, but without impeding productivity or efficiency.
11 11 White Paper: The Evolving Role of System z in the Dynamic Data Center ca.com CA Technologies understands our customers mobility needs and realizes the importance of delivering innovative solutions that help improve staff productivity and help provide for a great customer experience. Working with our customers, our goal is to address these day-to-day challenges in a holistic sense: Increase IT flexibility and efficiency through mobilization and automation processes. Improve workforce productivity and provide a secure mobile work environment. Grow your business through improved customer engagement and accelerated application delivery. Section 3: Deliver Greater Results in Less Time CA Technologies empowers the Dynamic Data Center with solutions designed to simplify, automate, and integrate across platforms and system management disciplines, helping organizations optimize performance, accelerate response to business demands and drive down costs. Embracing the Dynamic Data Center enables organizations to respond to changing market conditions more rapidly enabling swift adjustments to meet or create competitive pressures. Section 4: Conclusions Consumer-driven IT is changing everything. Technology disruption and shadow IT are already prevalent. With change comes opportunity! The role of the data center needs to rapidly evolve from simply supporting established business processes to continuously driving innovation through the optimal alignment of IT resources. Effective organizations will progress to a fully integrated and well managed Dynamic Data Center where: Information systems management is highly automated and IT staff are empowered to perform tasks and access relevant information quickly to accelerate service delivery and problem resolution. Applications execute across heterogeneous architectures and are managed as a whole, not within silos, allowing greater visibility into operations and performance. Portable workloads are assigned to the best-suited server, improving service quality to the business. CA Technologies is enabling the future of the Dynamic Data Center by helping organizations achieve these objectives so they can take control and provide vital services and expertise to the business.
12 12 White Paper: The Evolving Role of System z in the Dynamic Data Center Connect with CA Technologies at ca.com Agility Made Possible: The CA Technologies Advantage CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations leverage CA Technologies software and SaaS solutions to accelerate innovation, transform infrastructure and secure data and identities, from the data center to the cloud. CA Technologies is committed to ensuring our customers achieve their desired outcomes and expected business value through the use of our technology. To learn more about our customer success programs, visit ca.com/customer-success. For more information about CA Technologies go to ca.com. 1 According to TechValidate TVID: BDD-8B3-FA1 2 Based on companies interviewed in The Total Economic Impact of CA Workload Automation. Orchestrating Mainframe and Distributed Workloads In A Single Solution, Forrester Consulting, April Garanti Teknoloji Bank Simplifies Mainframe Management with CA Chorus Software Manager 4 Estimated savings is result of moving mainframe data storage into the cloud using CA Cloud Storage for System z, in combination with Amazon Web Services (AWS) cloud storage and Riverbed Technology Whitewater cloud storage gateway. This document is for your informational purposes only. CA assumes no responsibility for the accuracy or completeness of the information. To the extent permitted by applicable law, CA provides this document as is without warranty of any kind, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, or noninfringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, business interruption, goodwill or lost data, even if CA is expressly advised in advance of the possibility of such damages. Some information in this document is based upon CA s experiences with the referenced software product in a variety of development and customer environments. Past performance of the software product in such development and customer environments is not indicative of the future performance of such software product in identical, similar or different environments. CA does not warrant that the software product will operate as specifically set forth in this document. CA will support the referenced product only in accordance with (i) the documentation and specifications provided with the referenced product, and (ii) CA s then-current maintenance and support policy for the referenced product. Copyright 2013 CA. All rights reserved. IBM, z/os, System z, zenterprise, WebSphere, z/vm, DB2, POWER are trademarks of International Business Machines Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. All other trademarks, trade names, service marks and logos referenced herein belong to their respective companies. CS _1113