2012 Perceptive Software. Date: 10/31/2012. Version: 2.8

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1 Supported Platforms

2 2012 Perceptive Software Date: 10/31/2012 Version: 2.8 BPMone is a trademark of Lexmark International Technology SA, registered in the U.S. and other countries. Perceptive Software is a stand-alone business unit within Lexmark International Technology SA. All other brands and product names mentioned in this document are trademarks or registered trademarks of their respective owners. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or any other media embodiments now known or hereafter to become known, without the prior written permission of Perceptive Software.

3 Contents Supported Platforms About... this guide 4 BPMone... Personal / BPMone Design Personal 6 BPMone... Client 8 BPMone... Server (Windows) 11 BPMone... Server (AIX) 13

4 About this guide Introduction This supported platform guide lists all platforms supported by BPMone 2.8. Listed platforms are tested and supported. Unlisted platforms are not supported. Please inform Perceptive Software Product Support about your platform preferences if your current or future platform is not on this list now. Included in this guide This guide lists operating systems and other software BPMone will run on. In general, a BPMone server requires an operating system and a database management system to run. A BPMone client requires a web browser. Which operating system, DBMS or web browser is supported, is stated in this guide. In this guide you will also find information about additional software which is required for BPMone to function correctly. Components Requirements are listed for the following components: BPMone Personal BPMone Design Personal BPMone Client BPMone Server Not included in this guide 1. Hardware requirements This guide does not mention hardware requirements. Sometimes hardware requirements are requested by customers to determine which server hardware should be used for the BPMone server to guarantee specific software performance. System performance has never been an unsolvable issue in the past for our software. But regretfully, stating general hardware requirements is virtually impossible, because performance will also depend on many functional variables, such as the number of cases, the type of activities, the number of users and required server integration. 2. Virtualization setup This guide does not mention support for virtualization software. Many of our customers use our software within VMware or Citrix environments. Our statement is that if the software runs on a specific operating system, it should also run on that operating system in the virtualization software, providing that software is configured correctly. Please consult Perceptive Software Product Support or services in your country to assist you with installation of BPMone. 3. Database information/ database schema The database schema is not published. Perceptive Software reserves the right to alter the database schema to improve performance or add functionality. A published schema would lend itself to static assumptions for access to data. If the schema is changed, those assumptions are no longer valid. 4

5 Because the schema is not available, Perceptive Software strongly recommends that you do not query the BPMone database directly. Instead, you should perform queries for information through the available APIs or through the provided report features. 5

6 BPMone Personal / BPMone Design Personal Introduction BPMone Design Personal and BPMone Personal both offer a full modelling environment for one user on one machine. Additionally, BPMone Personal allows a limited number of runtime users to test the case type designs. Display A minimum monitor display resolution of 1024 x 768 is required..net Framework Microsoft.NET Framework 2.0 is required for BPMone Personal and BPMone Personal Design. BPMone Personal will automatically install and configure the database management system MS SQL Server 2005 Express. This also requires the installation of Microsoft.NET Redistributable Package. Java Virtual Machine Some of the BPMone client components use JAVA technology and therefore a Java Runtime Engine needs to be installed. The following Java Runtime Engines are supported: Oracle JRE 1.5 Oracle JRE 1.6 (recommended) Operating system The following operating systems are supported by BPMone Personal: Microsoft Windows XP Professional (exclusively SP3) Microsoft Vista Business (SP1 and SP2) Microsoft Vista Enterprise (SP1 and SP2) Microsoft Vista Ultimate (SP1 and SP2) Microsoft Windows 7 Professional SP1 Microsoft Windows 7 Ultimate SP1 Microsoft Windows 7 Enterprise SP1 BPMone Personal is only supported on 32 bits editions of Windows XP, Windows Vista or Windows 7. Microsoft Office integration The RTF export of BPMone, the import of Microsoft Visio drawings, and functionality of Microsoft Outlook are supported by the following versions of Microsoft Office: Microsoft Office 2007 (SP1, SP2 and SP3) 6

7 Microsoft Office 2010 (SP1 and SP2) Internet browser In order to use the BPMone Portal you must have an internet browser installed on the operating system you are using. The following internet browsers are supported for use with BPMone: Microsoft Internet Explorer 8 and 9 Firefox 10 (the first ESR release) Javascript needs to be enabled in the internet browser. If you use Internet Explorer on Windows Vista or Windows 7, we recommend that you add BPMone to your trusted sites. If you use Oracle JRE 1.5 and older versions of JRE 1.6 together with Mozilla Firefox 10, BPMone can not be executed. This is a result of Mozilla's policy to block these add-ons. Flash Player For optimal use of Process Mining, Adobe Flash Player 9.0 or higher is required. 7

8 BPMone Client Introduction Support for BPMone has been divided into a client-side and a server-side part. This section contains information on the platforms and applications that are supported for the BPMone browser-based client. Display A minimum monitor display resolution of 1024 x 768 is required. Java Virtual Machine Some of the BPMone client components use JAVA technology and therefore a Java Virtual Machine needs to be installed. The table below gives an overview of the Java Runtime Engine versions that are supported in BPMone 2.8. If you use BPMone Portal, Administration menu in large server environments with several thousands of users, and Java 5 Update 23 (and higher versions) and Java 6 Update 21 up to Java 6 Update 28 are installed, then they may cause JRE to crash and display a black screen. In these cases we recommend that you use Java 6 Update 29 or newer. Operating System Supported Java versions Microsoft Windows Oracle JRE 1.5 Oracle JRE 1.6 Mac OS X Java for Mac OS X 10.7* * OS X Lion does not offer a Java Runtime Environment by default. Java runtime will have to be installed separately (please read After installation, the applet plug-in needs to be enabled by checking Enable applet plug-in and Web start applications in the Java settings. Operating system The table below gives an overview of the client-side operating systems supported by BPMone. Operating system Microsoft Windows Mac OS X Supported versions Microsoft Windows XP Professional (exclusively SP3) Microsoft Vista Business (SP1 and SP2) Microsoft Vista Enterprise (SP1 and SP2) Microsoft Vista Ultimate (SP1 and SP2) Microsoft Windows 7 Professional SP1 Microsoft Windows 7 Ultimate SP1 Microsoft Windows 7 Enterprise SP (Lion) 8

9 Mac OS X support BPMone Portal on Mac OS X is only supported for executing cases. Microsoft Office integration The RTF export of BPMone, the import of Microsoft Visio drawings, and functionality of Microsoft Outlook are supported by the following versions of Microsoft Office: Microsoft Office 2007 (SP1, SP2 and SP3) Microsoft Office 2010 (SP1 and SP2) Internet browser To use the BPMone Portal you must have an internet browser installed on the operating system you are using. The table below gives an overview of internet browsers that are supported for use with BPMone: Operating system Supported Internet Browsers Microsoft Windows Microsoft Internet Explorer 8 and 9 Firefox 10 (the first ESR release) Mac OS X Safari 5.1 Only 32-bit web browsers are supported in Windows. Firefox 10 (the first ESR release) Javascript needs to be enabled in the internet browser. If you use Internet Explorer on Windows Vista or Windows 7, we recommend that you add BPMone to your trusted sites. If you use Oracle JRE 1.5 and older versions of JRE 1.6 together with Mozilla Firefox 10, BPMone can not be executed. This is a result of Mozilla's policy to block these add-ons. Flash Player For optimal use of Process Mining, Adobe Flash Player 9.0 or higher is required. Alternative local folder for design applications Design applications are executables which are started from an internet browser. Before these applications can be started, they must be downloaded to a local folder on the client system. The default download folder is the TEMP folder. However, some organisations do not allow starting executables from the TEMP folder. It is also possible that the files in the TEMP folder are deleted when you log out from your system. This means that design applications must be downloaded again when you log in to your system. In BPMone 2.8 you can configure an alternative folder for downloading design 9

10 applications. Contact Perceptive Software Product Support for more information about configuring an alternative folder. 10

11 BPMone Server (Windows) Introduction This section contains information on the platforms and applications that are supported for BPMone Server on a Microsoft Windows platform. Operating system The following server-side operating systems are supported for BPMone Server: Microsoft Windows Server 2003 SP1, SP2 and SP3 Microsoft Windows Server 2008 R2 SP1 and SP2 Microsoft Windows Server 2008 SP1 and SP2 Microsoft Windows Server 2008 R2 SP1 Supported are Windows Server 2008 Standard, Enterprise and Datacenter editions. Windows Server 2003 and 2008 both are available as 64-bit versions. BPMone requires that 32-bits compatibility is available on these systems. For database communication 32-bits drivers and/or a 32-bits database client must be used. IIS Either Internet Information Services (IIS) 5.0, 6.0, 7.0 or 7.5 is required for Monitoring. IIS may be installed on a different machine than the BPMone Server. If Monitoring is not to be used, there is no need to install IIS for BPMone. Database system The table below gives an overview of the database systems that are supported for BPMone on Windows. Database system Microsoft SQL Server Supported versions Microsoft SQL Server 2005 Microsoft SQL Server 2008 Microsoft SQL Server 2008 R2 Client version SQL Server Native Client v9.0 (2005) SQL Server 2008 Native Client Oracle Oracle version Client version (including ODBC)* Oracle 10.2 on Windows Server bit Oracle 10.2 on other platforms Installing BPMone on Oracle requires installation of Oracle patch Oracle Oracle Oracle 11.1 on Windows Server Oracle

12 bit Oracle 11.1 on other platforms Oracle Oracle 11.2 Oracle *The Oracle client must support ODBC. 12

13 BPMone Server (AIX) Introduction This section contains information on the platforms and applications that are supported for the server-side when you install BPMone on an AIX platform. If BPMone is installed on an AIX server, the functionality is limited compared to an installation on a Windows server. As BPMone Design does not support AIX, the following functions are not available: Reporting to RTF Reporting to HTML Process mining Simulation The menu options for this functionality are disabled or not available. Operating system The following version is supported by BPMone: IBM AIX v6.1 (64 bits) Database system An Oracle database must be available on the BPMone Server, preferably on a different server machine. The database system that is supported for BPMone is: Oracle 11.2 C-compiler If you want to be able to compile case types and related C/C++ Modules, you need to have a compiler installed on the BPMone Server. We recommend that you use a recent version of the compiler below in order to prevent problems with compiling modules you have developed yourself. The compiler that is supported for BPMone is: C++ For AIX SSL The following version is supported by BPMone: OpenSLL 0.9.8h BPMone Monitoring BPMone Monitoring can be used only in combination with IIS. For this reason the Monitoring server components must be installed on a different machine than the BPMone Server. 13

14 Integration Framework Integration Framework Designer is not available on AIX. The runtime part of Integration Framework, however, is supported on AIX. In that case integration projects should be developed on Windows, and deployed for testing and runtime on an AIX server. 14

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