ARIS Cloud Social BPA-as-a-Service

Transcription

1 BUSINESS WHITE PAPER ARIS Cloud Social BPA-as-a-Service TABLE OF CONTENTS 1 Better processes result in better business 3 Three editions to provide you the capabilities you need 3 ARIS Cloud Basic 3 ARIS Cloud Advanced 4 ARIS Cloud Enterprise 5 The democratization of process improvement through cloud and social 6 ARIS Cloud feature matrix Northern Gas Networks loves ARIS Cloud We use ARIS Cloud to continuously improve our processes collaboratively in the cloud. BPA-asa- Service delivers a fast time to value and helps us to scale the usage of ARIS Cloud based on our demand. It s easy, smart and powerful. Ruta Blazeviciute Innovation & Improvement Leader at Northern Gas Networks ARIS Cloud is a full-scale Business Process Analysis (BPA) as-a-service platform. It has been built for immediate process transparency and improvement projects. You can subscribe to ARIS Cloud to collaboratively design, analyze, share and improve processes on a subscription base without any participation barriers. ARIS Cloud is available in three editions: basic, advanced and enterprise, providing the right features for yourcurrent project needs. Better processes result in better business Processes are not just something your business does. Processes are your business. If you consider your business as the sum of its individual processes, it s obvious you have to manage them properly. But how can you manage or even improve your processes if you don t know them? The answer is simple you can t! This is where ARIS Cloud comes into play. By making all your processes explicit and improving them with an end-to-end approach that follows your business objectives, ARIS Cloud enables you to unleash process power for your entire enterprise.

2 By making all your processes explicit and improving them with an end-to-end approach that follows your business objectives, ARIS Cloud enables you to unleash process power for your entire enterprise. Running a process improvement project with ARIS Cloud enables you to: Ensure processes meet business objectives Respond faster to changing market and business environments Rapidly deliver new products and services Adapt to organizational change more quickly Ensure effective use of resources Litmus improves processes with ARIS Cloud ARIS Cloud gives us the opportunity to start process improvement projects immediately and to dynamically scale them based on demand and maturity. The new user experience and the social collaboration capabilities turn process management into an interactive dialog, increasing awareness and acceptance which significantly eases change management. Take advantage of new technology more effective and efficiently Accelerate process cycle times while improving quality Make your organization customer centric, increasing customer satisfaction and loyalty Fabian Erbach Partner at Litmus Group Singapore Figure 1: ARIS Cloud works across your organization to improve the customer experience. ARIS Cloud, Software AG s Software-as-a-Service for BPA, is not justabout process improvement projects. It s about transforming your processes to deliver business objectives by re-using and optimizing your business infrastructure, which incorporates IT, people,equipment and resources. By cleaning up your process mess with ARIS Cloud, you ll be able to: Understand the business environment Identify the strategy and key objectives Analyze critical success factors Define and follow standards Record an enterprise process landscape Define end-to-end processes Identify improvement opportunities Develop to-be concept and processes Transform the organization Implement BPM governance model Figure 2: Why businesses use ARIS 2

3 Three editions to provide you the capabilities you need ARIS Cloud is available in three editions basic, advanced and enterprise to provide you the right features for your current project needs. As your process improvement maturity grows, you can move from edition to edition. ARIS Cloud Basic ARIS Cloud Basic is for those who need to instantly describe and share process descriptions within a team or beyond. With this ARIS Cloud edition, you can start fast with limited investment and software that scales with your demand. Figure 3: Features of ARIS Cloud Basic Your starting point: Departmental processes are not transparent You need to document and improve working procedures Your requirements: Instantly describe and share process descriptions within your team Enable a fast start with limited investment and software that scales with your demand Your results: Departmental core processes are collaboratively described and distributed throughout the team Learn more about ARIS Cloud Basic: ARIS Cloud Advanced ARIS Cloud Advanced is for those that need to collaboratively engage a large and varied user group to describe end-to-end processes across departmental boundaries. To do this, you need a BPA-as-a-Service platform that is customizable and provides advanced administration capabilities. Figure 4: Features of ARIS Cloud Advanced 3

4 Your starting point: Processes are described at the departmental level You need to improve processes across departments, leveraging a large and varied user group Your requirements: Collaboratively engage your user group to describe end-to-end processes BPA software should be customizable and simplify administration Your results: End-to-end processes are optimized and shared Process thinking spreads through your organization Learn more about ARIS Cloud Advanced: ARIS Cloud Enterprise ARIS Cloud Enterprise is for those who want transform into a customer-centric organization achieving Business Process Excellence (BPE). To do this, you need to collaboratively engage a large and varied user group under the roof of solid governance. Business and IT work in sync based on your process models to provide the best customer experience possible. Figure 5: Features of ARIS Cloud Enterprise Your starting point: Your company transforms into a customer-centric organization, achieving BPE You need to establish a corporate-wide BPE platform, aligning business and IT Your requirements: Engage all stakeholders in your organization and beyond under the roof of solid governance Process models are to be used for automation Your results: Business and IT work in sync to provide the best customer experience possible Your organizations processes are the industry benchmark Learn more about ARIS Cloud Enterprise: 4

5 The democratization of process improvement through cloud and social BPA has been around for more than 25 years, focusing on identifying business process-related issues and finding solutions. Throughout the years, different approaches have been established to describe processes and improve them. Various model types, methodologies, frameworks or analytical techniques have been developed, enabling business folks to run their operations better. In the course of time, BPA has thus developed step by step. However, the rise of social and cloud technology is now bringing BPA to a complete new level. BPA + social + cloud form a great partnership to bring process improvement to the masses. Projects can be started instantly with no capital investment or on-premise installation. Based on the maturity of the projects, the number of participants can scale up or down dynamically. Social collaboration unlocks the wisdom of the crowd and increases awareness and acceptance of the project, while engaging all relevant stakeholders (business/technical). Through all this, change management becomes significantly easier. Most importantly, social collaboration is given a direction, unlocking its true potential. Why BPA-as-a-Service is the way to go: Improvement projects can start immediately with only limited investment (Capex vs Opex) Fast and easy procurement - IT involvement not required Software scales based on project maturity (pay for what you use) Participation barriers are removed - democratization of process improvement Reliable and high availability through cloud deployment BPA-as-a-Service is the way of the future BPA is an important discipline, but is sometimes considered arduous. BPA-as-a-Service makes process analysis speedy and effective. This will encourage more of the collaborative nature of BPA that is needed to deliver effective change in organizations today. BPA-as-a-Service changes the analysis game to more of a time-to-market approach while increasing the scope of participation and collaboration. - Jim Sinur, independent thought leader and BPA analyst Your next step There is no reason to wait. Get your free ARIS Cloud trial and make your processes better today: Social collaboration and cloud computing are changing process improvement In the past, BPA was performed mainly by specialized process analysts and architects, with very little involvement from other stakeholders and process participants. The quality and speed of the analysis can be greatly improved by including stakeholders in collaborative analysis and design, which requires easy to use, cloud-based BPA tools to remove any barriers to participation. - Sandy Kemsley, independent analyst & thought leader, specializes in BPM and the social enterprise Why analyze and architect in today s fast-paced world? BPA initiatives, performed in ways appropriate to today s business dynamics, provide a crucial map of knowledge about how strategy needs to be linked to execution and through this, they provide a platform that helps change practitioners and executives alike carry out evidencebased reasoning about how to manage and prioritize change and understand the opportunities and risks that change represents. - Neil Ward-Dutton, Research Director MWD Advisors 5

6 ARIS Cloud feature matrix Modeling features Sharing and analytics features 6

7 Administration features 7

8 Find out how to power up your Digital Enterprise at ABOUT SOFTWARE AG Software AG helps organizations achieve their business objectives faster. The company s big data, integration and business process technologies enable customers to drive operational efficiency, modernize their systems and optimize processes for smarter decisions and better service. Building on over 40 years of customer-centric innovation, the company is ranked as a leader in 14 market categories, fueled by core product families Adabas-Natural, Alfabet, Apama, ARIS, Terracotta and webmethods. Learn more at Software AG. All rights reserved. Software AG and all Software AG products are either trademarks or registered trademarks of Software AG. Other product and company names mentioned herein may be the trademarks of their respective owners. SAG_ARIS_Cloud_Nov14