Centrix Helps Banks Manage Risk Optimize Efficiency Simplify Compliance

Transcription

1 Western States User Group Centrix Helps Banks Manage Risk Optimize Efficiency Simplify Compliance Brad Johnson Director of Business Development - bjohnson@centrixsolutions.com

2 Software Solutions Beyond the Core PRODUCTS Financial Services Positive Pay BSA Due Diligence System ACH Notice of Change Collections (Loan/OD) Escheatment Tracking System Systems / IT Management Human Resources Management Secure & File Exchange Business Process Management Project Management System FTP & Workflow Manager On-line Time & Attendance Expense Workflow & Admin Salary Budgeting System

3 Operational Efficiency Using Software Solutions Beyond the Core Moving Data Request Related (enterprise wide) Business Process Management Data File Related (Internal) Data Processing File Management Data File Related (External) Secure messaging & file exchange

4 Business Process Management CentrixBPM

5 Business Process Management Definition Applying technology to a set of related, structured activities to optimize the workplace. Simply stated On-line request forms with business rules and workflow

6 Business Process Management Business Case Operational Efficiency Eliminate Paper Streamline Processes Accountability Was the task completed? Was the task completed in a timely manner? Who is responsible for the task?

7 Business Process Management Functional Use of BPM Request for loan docs File maintenance requests Address changes (Core / Mortgage / Trust, etc.) HR: New / terminated employee processes Facility or equipment requests / work orders Many more

8 CentrixBPM System Features Design your own request forms (screens) Web-based design tool Goes beyond file maintenance requests. Request for loan docs, facilities requests, help desk Requests are routed according to rules

9 Business Process Management CentrixBPM System Features Optionally require approval Currently Single level of approval Assigner assigns request to a processor Complete audit trail of all requests/approvals Historical reporting

10 Business Process Management CentrixBPM System Features Request forms are accessed from intranet (no need to login). RPS inherits the user security of the person logged in to the workstation Integrated with Active Directory for administrators and processors (who must login) Integrated with the Callback Processing System if it is a file maintenance request

11 Requestor Request Form --File Maintenance --Request for loan docs --Help desk request --Etc Callback System Business CentrixBPM Process Management If Rejected: Back to requestor Some requests may require approval. Others may not. Processor can request more info Processor Approver Reject Approve Assigner Assigner assigns request to processor Request Callback Processor Queue

12 Business Process Management DEMO

13 Data Processing File Management Centrix FTPA

14 The Reality of Data Processing Batch Files Renaming Files Execute Scripts Update Other Systems Execute Programs Alert When Complete Files to Employees Push Files Out via FTP Get Files via FTP Copy Files Delete Files

15 The Reality of Data Processing Operational Risk Lack of knowledge sharing / cross training Solution Eliminate disparity (centralize) Consequences if something is NOT done Solution Automation Troubleshooting can be difficult Solution Audit trail

16 The Reality of Data Processing Batch Files Renaming Files Execute Scripts Update Other Systems Execute Programs Alert When Complete Files to Employees Push Files Out via FTP Get Files via FTP Copy Files Delete Files

17 Renaming Files Push Files Out via FTP Delete Files Centrix FTPA AUDIT REPORTING AUTOMATION CENTRALIZED ADMINISTRATION Copy Files Execute Scripts Execute Programs Files to Employees Alert When Complete Update Other Systems Get Files via FTP Batch Files

18 Centrix FTPA Business Case Centralized administration Automation / eliminate manual intervention Audit trail for troubleshooting Mitigate risk

19 Centrix FTPA Automate the Backroom Scan for files Copy files Server to server Mainframe to server Server to mainframe Rename files, delete files FTP Get files / push files

20 Centrix FTPA Automate the Backroom Integrated on success or failure Send to cell phone files as attachments Execute other programs Workflow events Complete audit log of all activity

21 Centrix FTPA Case Study First Northern Bank Prime daily transfers Memopost trans to Online Banking (Postilion) History and Master file transfers to Online Banking EIM Returns file Positive Pay File transfers Memopost post updates for our Deposit Capture And more..

22 Centrix FTPA Case Study Union Bank & Trust Copy files from SFTP server to a network location, run a VB script, copy the files created from the VB script to multiple locations & send notifications when multiple processes are completed

23 Centrix FTPA Case Study Citizens Business Bank ITI TRAN POSTING FILES Users copy tran posting files to network share folder FTPA auto scans network share folder(s) for transaction files to be uploaded and posted to the core FTPA copies the file to the mainframe is sent to the computer room to alert that a file has been uploaded for posting is sent to the user to let them know the file has been uploaded to the mainframe

24 Secure Messaging & File Exchange CentrixSECURE

25 CentrixSECURE Secure Messaging & File Exchange NOT TRADITIONAL ! However Employees can access from client is used for notification to recipient SIMPLE: Functions like web-based SECURE: Data is transferred via SSL (i.e. internet banking) Full AUDIT TRAIL of all activity Automated delivery of files (OPTIONAL MODULE) FileScan Module

26 Employee to Business Partner/Client HOSTING FACILITY OR BANK CentrixSECURE Outgoing Communication SSL Business Partner or Client BANK Employee to notify the recipient Message and attachment transferred to hosting facility via SSL and stored until the recipient retrieves. Recipient downloads message/file via SSL

27 Business Partner/Client to Employee HOSTING FACILITY CentrixSECURE Notification SSL Incoming Communication Business Partner or Client BANK Employee to notify the recipient Message and attachment transferred to hosting facility via SSL and stored until the recipient retrieves. Recipient downloads message/file via SSL

28 Employees can access from corporate program

29 CentrixSECURE Secure Messaging & File Exchange In-house Or Hosted

30 Custom Development Services

31 Custom Development Centrix File Processing System Sample Case Studies Bridge Bank Bank of America OTC file Fremont Bank Wells Fargo Correspondent Deposit Analysis File Citizens Business Bank Wells Fargo White Cash Vault File Processing

32 Western States User Group Helping Banks Manage Risk Optimize Efficiency Simplify Compliance Brad Johnson Director of Business Development - bjohnson@centrixsolutions.com