Setting Up the Mercent Marketplace Price Optimizer Extension

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1 For Magento ecommerce Software

2 Table of Contents Overview... 3 Installing the Mercent Marketplace Price Optimizer extension... 4 Linking Your Amazon Seller account with the Mercent Developer account... 5 Configuring the Mercent Marketplace Price Optimizer extension... 8 Scheduling your feed Getting started with the Mercent Marketplace Price Optimizer extension Troubleshooting Extension doesn t install error or blank page Logs Mercent Feed Page 2

3 Overview The Mercent Marketplace Price Optimizer extension is a free download available in the Magento Extension Marketplace. After installing and setting up the extension, you may use the Mercent Marketplace Price Optimizer tools in Mercent Retail free for 30 days to reprice 100 products/hour. Following the free trial period, Mercent s simple, tiered pricing structure allows for repricing up to 200,000 products/hour. Contact Mercent (sales@mercent.com) for details. This document is intended for a merchant s Magento site administrator, and provides step-bystep instructions on everything you need to do to install and set up the Mercent Marketplace Price Optimizer extension, including: Installing the Mercent Marketplace Price Optimizer extension Linking your Amazon Seller account with the Mercent Application Developer Account Configuring the Mercent Marketplace Price Optimizer extension Scheduling your feed Getting Started with the Mercent Marketplace Price Optimizer tools Troubleshooting Page 3

4 Installing the Mercent Marketplace Price Optimizer extension The first step to setting up the extension is to install the Mercent Marketplace Price Optimizer extension in your Magento store admin panel. Install the Mercent Marketplace Price Optimizer extension: 1. Login to the Magento Connect Marketplace at 2. Go to 3. Select your version of the Magento platform, and then click Install Now. 4. Select the checkbox to agree to the extension license agreement, and click Get Extension Key. 5. Copy the extension key. 6. Log into your Magento store admin panel. 7. Navigate to System > Magento Connect > Magento Connect Manager. 8. Paste in the extension key and click Install. Page 4

5 Linking Your Amazon Seller account with the Mercent Developer account Before you can use the Mercent Retail platform to sell and reprice your products on Amazon.com, you need to link your Amazon Seller account to the Mercent Application Developer Account, and then provide Mercent with your Amazon Merchant ID, Marketplace ID, and Merchant Token. The process requires these six simple steps: 1. Go to and login with your Amazon Seller account. (If you have multiple Amazon Seller accounts that you want to manage using the Mercent Retail platform, you need to repeat these steps for each Amazon Seller account.) 2. Set the following options, and then click Next. Select I want to use an application to access my Amazon seller account with MWS For Application Name, enter "Mercent" For Application s Developer Account Number, enter " ". Page 5

6 3. Read the agreement and disclaimer that Amazon displays, select both checkboxes, and then click Next. 4. Make a copy of the Merchant ID and the Marketplace ID that Amazon presents to you in the browser. You will need those IDs for the next step. Page 6

7 5. Go to and enter the Merchant ID and Marketplace ID that Amazon presented to you in the previous step, and your Amazon Merchant Token. (To identify your Amazon Merchant Token, login to your Amazon Seller Central account at and go to Settings > Account Info.) 6. Fill out the rest of the form and click Send. Our Technical Services team will follow up with you within two business days to provide you with your Mercent Retail user credentials. Once you have your Mercent Retail credentials, you can proceed to the next task, Configuring the Mercent Marketplace Price Optimizer Extension. Page 7

8 Configuring the Mercent Marketplace Price Optimizer extension Once you have your Mercent Retail credentials from our Technical Services team, you can perform the following steps to configure the Mercent Marketplace Price Optimizer extension. Note: If you have more than one Amazon Seller account for the Magento stores that will use the Mercent Marketplace Price Optimizer extension, please fill out the Setup Request form at for each Amazon Seller account. Each Amazon Seller account requires a unique Mercent Retail account and credentials. Page 8

9 Configure the Mercent Marketplace Price Optimizer Extension: 1. Log into your store s Magento Admin Panel. 2. Go to System > Configuration. 3. Under Mercent Retail on the left, click Mercent Price Optimizer. (If you don t see the extension, see the Troubleshooting section of this document.) 4. For the Current Configuration Scope setting on the far left side of the page, do one of the following: If you have only one store for your Magento account, select Default Config and go to step 5. If you have multiple stores and want to use the extension with all of them, and you use one Amazon Seller account for all of the stores, select Default Config and go to step 5. If you have multiple stores and want to use the extension with all of them, and you have a different Amazon Seller account for at least one of the stores, select Page 9

10 Default Config, set Generate Feed to No, and click Save Config. Next, select a store you want to use the extension, and then go to step 5 to enter the FTP settings; you will need to select a store and repeat step 5 for each store you want to use the extension. If you have multiple stores and want to use the extension with some but not all of the stores, select Default Config, set Generate Feed to No, and click Save Config. Next, select a store you want to use the extension, and then go to step 5 to enter the FTP settings; you will need to select a store and repeat step 5 for each store you want to use the extension. For stores you do not want to use the extension, select the store, and then under Price Optimizer FTP Settings, set Generate Feed to No, and click Save Config. (If you haven t already, select Default Config for the Current Configuration Scope, set Generate Feed to No, and click Save Config.) You can skip step 5 for these stores. 5. Enter the following Price Optimizer FTP settings. Generate Feed: Select Yes Merchant ID: Enter the merchant account id provided to you by Mercent FTP Server: Leave the default value of sfeeds.mercent.com FTP Folder: Leave the default value of {{merchant_id}}/feeds FTP Password: Enter the FTP password provided to you by Mercent Page 10

11 Scheduling your feed The Mercent Marketplace Price Optimizer settings include Price Optimizer Scheduling options that define how often Magento sends your product feed to Mercent. Clients typically send a product feed once a day, but you can send the feed more often depending on your needs. For example, if you frequently add and remove products from your feed, you could send the feed more often than once a day. Note: Your installation of Magento can send scheduled feeds to Mercent only if you have enabled your installation of Magento to run cron jobs. If you have ever installed and used a Magento extension that runs on a schedule, then you have probably already done this. If you are not sure, see our guide Setting Up Magento for Scheduling at Schedule Magento to send a feed to Mercent: 1. Log into your store s Magento Admin Panel. 2. Go to System > Configuration. 3. Scroll the page until you see Mercent Retail on the left, then click Mercent Price Optimizer. Page 11

12 4. For the Current Configuration Scope setting, select Default Config. 5. Configure the following Price Optimizer Schedule settings: Enable Automation: Select Yes. Start Time: Select the time when Magento should first send your feed to Mercent Retail each day. Frequency: Select the frequency that meets your needs: Daily, 4 hours, 6 hours, or 12 hours. Page 12

13 Getting started with the Mercent Marketplace Price Optimizer tools If you ve successfully completed all of the previous tasks in this document, congratulations! You re ready to log into your Mercent Retail account at and begin using our platform to reprice your products on Amazon.com. To get started with Mercent Retail and your free trial of the Mercent Marketplace Price Optimizer solution, see our Getting Started guide at Thank you for trying out the Mercent Marketplace Price Optimizer extension for Magento! Page 13

14 Troubleshooting Extension doesn t install If you ve installed the extension but the Mercent Marketplace Price Optimizer does not appear in your Magento Admin panel, try one of the following: Enable the Mercent modules: In your Magento Admin Panel, go to System > Configuration. Scroll down to Advanced, and click Advanced. For both Mercent_Export and Mercent_Repricing, select Enable, and click Save Config. Clear your cache: In your Magento Admin Panel, go to System > Cache Management. To the right of the Cache Storage Management heading, click Flush Magento Cache. 404 error or blank page If you get a 404 error or blank page when you click the Mercent Price Optimizer link in your Magento Admin Panel, sometimes you can fix this by resaving the administrator role in Magento. In the Magento Admin Panel, go to System > Permissions > Roles. Click Administrators, and then click Save Role. (No configuration changes are needed.) Logs Each time Magento sends a feed to Mercent, Magento generates a log named MercentRepricingFeed_log.txt in the Magento root directory on your server under media > Mercent_repricing. The log keeps track of feed success and failure, and can help you troubleshoot issues. Each time Magento generates a log, the new log replaces the old log. You can also troubleshoot issues by viewing the standard Magento system and exception logs on your server, at {MagentoRootDirectory}/var/log. Mercent Feed While Magento generates a feed for Mercent, the feed appears in the Magento root directory on your server under {MagentoRootDirectory}/media/mercent_repricing. Magento deletes the feed after FTP ing the feed to Mercent. Page 14

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