Also available for MAN TGE. MAN ServiceContracts. No more variable costs.

Transcription

1 Also available for MAN TGE. MAN ServiceContracts. No more variable costs. 1

2 Protect yourself against the risk of unexpected repair costs and relieve the burden on your administrative team by choosing an MAN service product. MAN service products give you the freedom to focus fully on your core business. Good to know: MAN Service Contracts and extended warranties are valid throughout Europe. With over 1,500 MAN Service Centres at your disposal, you can rely on expert assistance. 2 3

3 Security that pays off. All the MAN ServiceContracts in detail. Do you need more cover? Your options for MAN ServiceContracts. Our three contract models have been designed especially for you. For your needs. For your requirements. For your job. Decrease costs, increase performance: this is how to create efficient fleets. Whether you opt for the MAN ServiceContract Comfort, the more comprehensive ComfortPlus package or the ComfortSuper full-service contract, MAN has the perfect efficiency solution for all your needs. Comfort. The MAN ServiceContract Comfort covers all service and inspection work listed in your vehicle s maintenance record. MAN also manages the contract for you, relieving you of the organisational and administrative burden. Your guarantee and goodwill rights are of course retained. ComfortPlus. Building on the MAN ServiceContract Comfort, ComfortPlus includes the MAN driveline guarantee which, if required, can be upgraded to the MAN overall vehicle guarantee. ComfortSuper. As a maintenance and repair contract, the MAN Service Contract ComfortSuper covers all service and inspection work within the scope of regular maintenance, as well as all wear-and-tear repairs and repairs to the overall vehicle. The contract therefore provides comprehensive cover for all the cost-intensive components of your vehicle that come under particular stress. And with this full-service contract you of course no longer need to worry about the administrative burden of managing the contracts MAN takes care of all this on your behalf. MAN ServiceCare. MAN ServiceCare is proactive mantenance management. The MAN Service Center takes over coordination and management of the vehicle service appointments. The forward-looking planning and intelligent bundling of maintenance appointments supports reducing major costs and vehicle downtime. To take advantage of MAN ServiceCare the vehicle must be equipped with MAN TeleMatics and have an enabled service package. All service-relevant data is transmitted online to the MAN Maintenance Data Portal. This is how due maintenance, preventative wear-and-tear repairs and repair stop scheduling is closely coordinated with customer needs.** Proactive Maintenance Maintenance & Service Contract Extended Warranty Driveline* Maintenance & Service Contract Wear & Tear Repairs Entire Vehicle Repair Maintenance & Service Contract Focus on your core business. We'll look after the rest. Legal measures All routine inspections required by government legislation to ensure that vehicles are in good working order Main, exhaust gas and safety inspections Top-up quantities Fluids and lubricants between maintenance checks in accordance with maintenance record Scope can be chosen individually General options Mobility options Attachment and installation options Flawless mobility at a fixed price guaranteed. Handle your orders with ease. MAN breakdown service Support provided by a breakdown assistance vehicle Flat rate fee for travel time with MAN Service Mobile24 Towing costs to the nearest MAN workshop Mobility across Europe at a fixed price Tyre service Replacement and fitting when minimum tread depth is reached Balancing Pro-rata costs in the event of damage Pick-up and delivery service Vehicle pick-up and delivery service from the customer's agreed location to the MAN Service Centre for routine maintenance and wear-and-tear repairs Every business has its own demands. We are committed to supporting you with yours. Refrigerating units Depending on the type of MAN ServiceContract chosen: Maintenance work in accordance with the manufacturer's specifications Wear-and-tear repairs Legal measures Available for all certified manufacturers Liftgate Depending on the type of MAN ServiceContract chosen: Maintenance work in accordance with the manufacturer's specifications Wear-and-tear repairs Legal measures MAN ServiceCare Comfort Maintenance ComfortPlus Maintenance & Extended Warranty Driveline ComfortSuper Maintenance & Repair including Wear-&-Tear 4 * The extended warranty driveline can be upgraded to cover the overall vehicle. 5 ** MAN ServiceCare is only available for MAN trucks not including MAN TGE. As from 08/2016.

4 Service contracts you can count on. The benefits at a glance. What are your advantages of a MAN ServiceContract? In short, it saves you time, money and worry. But why not have a closer look at the wide range of advantages and benefits listed here? We give you absolute planning and costing security. A service contract with MAN and fixed service intervals spare you any unwelcome financial surprises, considerably reducing the risk of unforeseeable costs for unexpected repairs to older vehicles. Optimally configured vehicle technology also means noticeable fuel savings. We ensure your vehicle is always in excellent condition. Professional maintenance and repairs performed by trained MAN workshop staff are the name of the game. Only by offering this service can we guarantee maximum safety and functionality for your MAN vehicle. What's more, the exclusive use of MAN Genuine Parts and MAN Genuine Parts ecoline increases the value of your MAN vehicle. One-stop shop : everything from a single source. Regardless of whether you need maintenance and repair work to be carried out on your MAN vehicle or body you're in good hands at your MAN Service Centre. We handle everything for you, including maintenance work, invoicing and clarifying guarantee and goodwill requests with you. The best thing about it? A single point of contact noticeably relieves the administrative burden and saves you time and money. We minimise vehicle downtimes. With preventive repairs and smooth processes we have one main concern above all else: achieving a distinctly higher level of operational safety for your MAN vehicle. For you this means high availability on the one hand and an additional cost saving on the other, all in all clearly enhancing efficiency in your company. Profiting over the long term: Reduced life cylce costs for MAN vehicles. Newest generation MAN Motor + MAN Genuine Oil = Extended oil change intervals and highly extended lifetime of Diesel particulate filter. 6 7

5 MAN extended warranties. The services for trucks, vans, buses and coaches at a glance. What is the scope of MAN repairs for the driveline? * All parts at a glance. MAN makes life easier. Guaranteed. MAN vehicles enjoy a warranty of two years on the driveline and one year on the complete vehicle or even two years on the complete vehicle for MAN TGE and all this without any mileage restrictions. For TGX and TGS with 4 2 or 6 2 wheel configurations, the extended warranty on the driveline applies for up to three years or a maximum mileage of 450,000 km. Guaranteed peace of mind and outstanding value. Why not also take advantage of our attractive extended warranties on the driveline and the complete vehicle: An individual extended warranty can be selected for each MAN vehicle based on the model, application and mileage. For MAN TG vehicles, we offer an attractive complete vehicle warranty for four or five years. Municipal and heavy-duty vehicles with a gross train weight of more than 60t and MAN HydroDrive can benefit from the complete vehicle and driveline warranty. MAN and NEOPLAN buses and coaches also have access to the complete vehicle and driveline warranties including all their benefits. Please contact your nearest MAN service outlet or sales representative for questions on extending your warranty. Engines Engine case With oil sump, cylinder liners, timing case with gears, PTO engine Cylinder head With valve parts, valve guide, head gasket Crankshaft drive With crankshaft, crankshaft bearing, connecting rod, connectingrod bearing, piston with piston rings and piston pin bearing, torsional vibration damper, counterbalancing gearbox, V-belt drive, ring gear on flywheel Interaction of engine components With camshaft and its bearings, camshaft drive, tappet, tappet rods, rocker arm and its bearings Injection system With injection pump, injection pump drive, pressure lines, injection nozzle EDC control unit Turbo charger With exhaust gas turbine, oil pipe, turbine wheel and shaft Intake/exhaust manifold With bolts and screws Manually operated gearbox Gearbox housing With housing cover Shafts With bearings, gears, synchroniser, drive flange Splitter box With housing, gears, shafts, synchroniser Range-change group With housing, planetary gear, bearings, synchroniser Shifting devices in the gearbox for splitter boxes and range-change groups With gear lever, gear shaft, shift finger, shift rods, shift forks including sliding blocks, locks PTO With housing, gears, shafts and bearings, shift sleeve, shift fork, sliding blocks, seals Lubrication system With oil pumps, oil cooler Hydraulic retarder With housing, turbo chargers, bearings, pump AS Tronic control unit Transfer case Gearbox housing With gears, shafts, bearings, claw clutches, oil pump, driven and drive flanges, compensation with lock, mountings and fasteners Rear axle and only driven front axle Axle housing With crown wheel and bevel gear including bearings, differential housing with gears and shafts, differential lock with shift fork and pneumatic cylinder, drive shafts, through-drive bearings, drive flanges, oil pumps Planetary gear With housing, planetary set, bearings, cover Differential With housing, balance bearings Propshaft Propshafts With vibration damper, intermediate bearing and mountings Auxiliary brake (electrical/hydraulic) The MAN maximum warranty it doesn t get better than this: It is now possible to extend MAN warranties up to 1,000,000 km. We guarantee to provide you with total transparency regarding costs and ensure you always travel safely and economically. Driveline Repair (excl. Wear & Tear) Extended warranty driveline Repair Entire Vehicle (excl. Wear & Tear) Extended warranty entire vehicle Engine brake EGR module Cooling system With coolant pump, fan/fan mounting, with MAN PriTarder Engine lubrication With oil pump, oil pump drive, oil cooler, oil pipes The driveline warranty will include the following compontents from first quarter 2017: generator, starter, exhaust gases after-treatment Euro 6 and air compressor. Hydraulic gearbox (automatic gearbox) Converter With housing, pump and turbine rotors, bearings Manually operated gearbox housing With housing, gears, shafts, clutches, bearings, pumps, switch wafer housing, oil sump, drive flange Gearbox brake Hydraulic gearbox brake * Differing services for MAN TGE. MAN HydroDrive The following mechanical and electronic parts (drive parts) are included in the driveline: MAN HydroDrive PTO, MAN HydroDrive PTO inner disc, MAN HydroDrive PTO outer disc, MAN HydroDrive steering knuckle and MAN HydroDrive wheel hub motor, MAN HydroDrive control unit, high-pressure lines, hydraulic pump/feed pump, air and oil cooler units, oil cooler for MAN HydroDrive, MAN HydroDrive hydraulic pump on PTO, pump block/valve block 8 9 9

6 MAN ServiceContracts. No more variable costs

7 Get more information on the Internet MAN Truck & Bus AG PO Box Munich, Germany D BV /EN Text and illustrations non-binding. We reserve the right to make changes in the course of technical progress. All data in this publication was up-to-date at the time of printing. MAN Truck & Bus A member of the MAN Group