DRIVE YOUR BUSINESS FORWARD

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2 DRIVE YOUR BUSINESS FORWARD Partnering with Endurance provides your customers with valuable incentives and diversifies your business with additional revenue sources. Endurance Dealer Services offers quality vehicle protection plans, backed up by the finest claims and customer service in the industry. BECOME A PART OF THE ENDURANCE DEALER SERVICES NETWORK AND DRIVE YOUR BUSINESS FORWARD. Integrity, simplicity and a comprehensive knowledge of the auto industry Dealer profit sharing programs that are among the most generous in the industry Technology that makes offering and managing plans simple and mistake proof Dealer reinsurance programs available Endurance is fully integrated with the top 20 menu and DMS systems in the nation All levels of vehicle protection are competitively priced Generous extended eligibility guidelines for vehicles 20 years old and up to 150k miles at time of sale 1

3 work directly WITH ENDURANCE At Endurance Dealer Services, we are the administrator and obligor of our own vehicle protection plans and programs. There s no middleman involved, so we can customize our offerings to meet your company s needs and work to maximize your profits. ALL OF OUR PRODUCTS ARE FULLY INSURED BY WESCO INSURANCE COMPANY, AN AMTRUST GROUP INSURANCE CARRIER RATED A (EXCELLENT) BY A. M. BEST, GIVING YOU AND YOUR CUSTOMERS THE PEACE OF MIND YOU VE BEEN LOOKING FOR. Most comprehensive e-contracting solution in the industry. Simple Internet-based rating tool (no confusing rate cards). Internet-claims monitoring and reporting 24-hours a day. Easy-to-use reporting for dealers and agents. Coverage for most high-line vehicles. Over $25,000,000 paid in total claims.. 2

4 PEACE OF MIND FOR YOUR CUSTOMERS Endurance protection plans are a great incentive for your customers, and can help to add value to any sale. VEHICLE PROTECTION ACCEPTED BY ALL LICENSED REPAIR FACILITIES RENTAL REIMBURSEMENT Endurance pays the manufacturer s suggested retail price for parts and your repair facility s posted labor rate, plus all teardown, diagnostic, fluids and taxes on covered repairs. Endurance protection plans are accepted by repair facilities nationwide. All claims are paid directly by corporate credit card. If you're in need of a rental vehicle due to covered repair work, Endurance will provide rental coverage with no deductible for up to 5 days at $40 per day. TOWING COVERAGE ROADSIDE ASSISTANCE INCREASED RETAIL VALUE Endurance plans provide for towing at no cost for the first 25 miles. 24-hour roadside assistance If customers sell their vehicle, the remaining Endurance coverage can be transferred to the new owner, allowing them the possibility of a higher resale price. Flat tire change Vehicle jump start Lockout key recovery Emergency fuel, oil or coolant delivery All services are subject to maximum reimbursement limits. Coverage may not be available in all states, please see your service agreement for all details. 3

5 PLANS AND OPTIONS FOR ALMOST ANY TYPE OF VEHICLE Endurance Dealer Services offers vehicle protection plans and additional add-on coverage for many of the vehicles you sell. Whether you deal in new or pre-owned vehicles, with low mileage or high, with or without an existing manufacturer warranty there s an Endurance plan that can add value to every car on the lot. EVERY APEX AND APEX XTRA PLAN WE OFFER INCLUDES THE FOLLOWING BENEFITS: Seal and gasket & wear and tear coverage. Reimbursement of deductible for parts covered under manufacturer s warranty. Car rental coverage while the vehicle is being repaired. Reimbursement for meals and lodging while the car is being repaired. Roadside service for minor mechanical issues, flat tires, dead batteries, and if the car is out of gas or the engine needs fluids. Towing service to a repair facility when the car is disabled. On-site locksmith service. 4

6 APEX Apex Auto Programs offer a series of coverage choices, ranging from comprehensive coverage to more economical plans that cover just core components Apex PRO Apex PREMIER Apex SELECT PLUS Apex SELECT Apex WRAP Apex CERTIFIED WRAP APEX XTRA Apex Xtra plans cover older, higher-mileage, vehicles that may not qualify for coverage under competitors products. It s a great way to add value to vehicles that have been on the road for a few years Apex Xtra select plus Apex Xtra select Apex Xtra APEX CERTIFIED LIMITED WARRANTY Whether you offer limited warranties for regulatory compliance, as a risk management tool or as a sales incentive, it s smart business all around. Limited warranties from Endurance Dealer Services allow you to limit exposure and shield your balance sheet from liabilities months/3,000 miles 6 months/6,000 miles 12 months/12,000 miles 5

7 APEX 1 Apex PRO The Apex Pro plan is Endurance s most comprehensive protection program, offering the highest possible protection to your customers. Anything that is not listed in the exclusion section of the contract is covered under this exclusionary plan. The following items are not covered: Scheduled maintenance such as oil, coolant, fluids, refrigerant, and others; wear items that routinely need replacement such as the battery, tires, brake pads, brake drums, brakeshoes, exhaust system, and shock absorbers; exterior items such as bright metal, vinyl, ornaments, wheel covers, and paint; interior items such as upholstery, buttons, carpet, door and window handles; any equipment not installed by the manufacturer. Apex Pro protection is available for vehicles with 100,000 miles or less at time of purchase. Seals and gaskets and wear and tear, 4x4 coverage, turbo/diesel, high-tech, and hybrid coverage are all included in every Apex Pro policy. See service agreement for exclusion details. 6

8 2 Apex PREMIER The Apex Premier Plan is the highest level of stated component coverage Endurance has to offer. From engine to power windows, Apex Premier will pay to repair or replace failed items that are included in the Schedule of Coverage section of the contract. This protection is available for vehicles 15 years old or newer with 150,000 miles or less on the odometer. Coverage includes: ENGINE Gas/Diesel: All internally lubricated parts within the engine plus the cylinder heads, engine block, engine mounts, flex plate, flywheel and ring gear, harmonic balancer, intake and exhaust manifolds, water pump, oil dipstick and tube, oil pump, oil pump drive sprocket, timing chain/belt, and timing chain tensioner. The oil pan and valve covers are only covered if damaged by an internally lubricated part. TURBO/SUPERCHARGER: All internally lubricated parts. Housing is only covered if damaged by an internally lubricated part. AUTOMATIC TRANSMISSION: All internally lubricated parts, torque converter, transmission mounts, vacuum modulator, all gears, governor, oil pumps, clutch plates, shafts, internal valves, rings, servo units, friction and steel drums, bearings and bushings, bands. Transmission case is covered if damaged by an internally lubricated part. MANUAL TRANSMISSION: All internally lubricated parts, all gears, all bearings, main drive gear, internal shifting components, synchronizing drum, shafts and spacers, main shaft, bushings. Transmission case is covered if damaged by an internally lubricated part. DRIVE AXLE ASSEMBLY (Front & Rear): All internally lubricated parts within the drive axle housing plus the center carrier bearings, constant velocity joints, double offset joints, drive shaft/yokes, four-wheel drive actuator, locking hub mechanisms, propeller shafts, and universal joints. The drive axle housing is only covered if damaged by an internally lubricated part. TRANSFER UNIT: All internally lubricated parts within the transfer case. Transfer case is only covered if damaged by an internally lubricated part. BRAKES: ABS control module, ABS pump, ABS sensors, ABS accumulator, ABS motor, brake booster, calipers, hydraulic lines and fittings, master cylinder, rear actuators, and wheel cylinders. STEERING: Power steering pump, rack and pinion, and all internally lubricated parts within the rack and pinion assembly. The steering box is only covered if damaged by an internally lubricated part. ELECTRICAL: All electrical manual switches, alternator, analog gauges, convertible top motor, cruise control module, cruise control servo, electronic instrument cluster, electronic level control compressor, electronic level control sensor, electronic off head lamp sensor, power antenna motor, keyless entry system, main wiring harness, power door lock actuators, power mirror motor, power seat motor, power sunroof motor, power window motor, starter drive, starter motor, starter solenoid, voltage regulator, washer motor, wiper circuit board, and wiper motor(s) (front and rear). Radio, compact disc player, and cassette player covered if manufacturer installed but limited to $1, repair or replacement, cam sensor, crank sensor, ignition module, engine control unit (ECU), engine control module (ECM), ignition control unit (ICU), coil pack, coil(s), pick-up coil, manifold air temperature sensor (MAT), camshaft position sensor, coolant temperature sensor, idle air control valve, idle speed control motor, knock sensor, mass air flow sensor (MAF), manifold absolute pressure sensor (MAP), oxygen sensor, Vehicle speed sensor, throttle position sensor. AIR CONDITIONING & HEATING (Factory Authorized Only): Accumulator, compressor, compressor clutch, compressor pulley, condenser, evaporator, expansion valve, high/low cut off switches, orifice tube, and receiver/dryer. FRONT & REAR SUSPENSION: Ball joints, struts, spindles, upper and lower control arms, wheel bearings and radius arm and bushings. FUEL SYSTEM: Fuel injection pump, fuel injectors, metal fuel lines, and primary fuel pump. COOLING SYSTEM: Blower motor, cooling fan clutch, cooling fan blade, cooling fan motor, heater core, radiator, and thermostat. SEALS & GASKETS: Covered for all components listed above. (Coverage included only for vehicles with less than 100,000 miles at the time of sale. For vehicles with more than 100,000 miles at the time of sale, available as additional coverage.) 7

9 3 Apex select plus The Apex Select Plus plan is the best way to stay secure on the road without breaking the bank. Apex Select Plus is available for vehicles 15 years old or newer with up to 150,000 miles on the odometer, and also includes a Hybrid electrical vehicle option. ENGINE Gas/Diesel: All internally lubricated parts within the engine plus the cylinder heads, engine block, engine mounts, flex plate, flywheel and ring gear, harmonic balancer, intake and exhaust manifolds, water pump, oil dipstick and tube, oil pump, oil pump drive sprocket, timing chain/belt, and timing chain tensioner. The oil pan and valve covers are only covered if damaged by an internally lubricated part. TURBO/SUPERCHARGER: All internally lubricated parts. Housing is only covered if damaged by an internally lubricated part. AUTOMATIC TRANSMISSION: All internally lubricated parts, torque converter, transmission mounts, vacuum modulator, all gears, governor, oil pumps, clutch plates, shafts, internal valves, rings, servo units, friction and steel drums, bearings and bushings, bands. Transmission case is covered if damaged by an internally lubricated part. MANUAL TRANSMISSION: All internally lubricated parts, all gears, all bearings, main drive gear, internal shifting components, synchronizing drum, shafts and spacers, main shaft, bushings. Transmission case is covered if damaged by an internally lubricated part. DRIVE AXLE ASSEMBLY (Front & Rear): All internally lubricated parts within the drive axle housing plus the center carrier bearings, constant velocity joints, double offset joints, drive shaft/yokes, four-wheel drive actuator, locking hub mechanisms, propeller shafts, and universal joints. The drive axle housing is only covered if damaged by an internally lubricated part. BRAKES: Brake booster, calipers, hydraulic lines and fittings, master cylinder, rear actuators, and wheel cylinders. STEERING: Power steering pump, rack and pinion, and all internally lubricated parts within the rack and pinion assembly. The steering box is only covered if damaged by an internally lubricated part. ELECTRICAL COMPONENTS: All electrical manual switches, alternator, analog gauges, cam sensor, ignition module, Engine control unit (ECU), engine control module (ECM), map sensor, mass airflow sensor, power door lock actuators, starter drive, starter motor, starter solenoid, and voltage regulator. AIR CONDITIONING & HEATING (Factory Authorized Only): Accumulator, compressor, compressor clutch, compressor pulley, condenser, evaporator, expansion valve, high/low cut off switches, orifice tube, and receiver/dryer. FUEL SYSTEM: Fuel injection pump, metal fuel lines, and primary fuel pump. COOLING SYSTEM: Blower motor, cooling fan clutch, cooling fan blade, cooling fan motor, heater core, radiator, and thermostat. SEALS & GASKETS: Covered for all components listed above. (Coverage included only for vehicles with less than 100,000 miles at the time of sale. For vehicles with more than 100,000 miles at the time of sale, available as additional coverage.) TRANSFER UNIT: All internally lubricated parts within the transfer case. Transfer case is only covered if damaged by an internally lubricated part. 8

10 4 Apex select The affordable Apex Select coverage plan provides protection for the vehicle components that are the most vital, and often the most costly to repair. Completely user-friendly, Apex Select protection is available for vehicles 15 years old or newer with up to 150,000 miles on the odometer. Coverage includes: ENGINE Gas/Diesel: All internally lubricated parts within the engine plus the cylinder heads, engine block, engine mounts, flex plate, flywheel and ring gear, harmonic balancer, intake and exhaust manifolds, water pump, oil dipstick and tube, oil pump, oil pump drive sprocket, timing chain/belt, and timing chain tensioner. The oil pan and valve covers are only covered if damaged by an internally lubricated part. TURBO/SUPERCHARGER: All internally lubricated parts. Housing is only covered if damaged by an internally lubricated part. AUTOMATIC TRANSMISSION: All internally lubricated parts, torque converter, transmission mounts, vacuum modulator, all gears, governor, oil pumps, clutch plates, shafts, internal valves, rings, servo units, friction and steel drums, bearings and bushings, bands. Transmission case is covered if damaged by an internally lubricated part. MANUAL TRANSMISSION: All internally lubricated parts, all gears, all bearings, main drive gear, internal shifting components, synchronizing drum, shafts and spacers, main shaft, bushings. Transmission case is covered if damaged by an internally lubricated part. DRIVE AXLE ASSEMBLY (Front & Rear): All internally lubricated parts within the drive axle housing plus the center carrier bearings, constant velocity joints, double offset joints, drive shaft/yokes, four-wheel drive actuator, locking hub mechanisms, propeller shafts, and universal joints. The drive axle housing is only covered if damaged by an internally lubricated part. TRANSFER UNIT: All internally lubricated parts within the transfer case. Transfer case is only covered if damaged by an internally lubricated part. SEALS & GASKETS: Covered for all components listed above. (Coverage included only for vehicles with less than 100,000 miles at the time of sale. For vehicles with more than 100,000 miles at the time of sale, available as additional coverage.) 9

11 Apex powerwrap The Apex PowerWrap plan is an essential coverage offering for vehicles that have an existing extended powertrain warranty. Customers can wrap the coverage and make it as comprehensive as the Apex Pro plan, but at a reduced cost. This protection is available for vehicles 5 years old or newer with up to 50,000 miles on the odometer. Coverage components include: Brakes Electrical Components Front & Rear Suspension Cooling System Steering Air Conditioning & Heating Fuel System Seals & Gaskets Apex certified powerwrap Apex Certified PowerWrap includes all the coverage and benefits of the Apex PowerWrap plan but requires manufacturer certification of inspection. It s an essential coverage offering for vehicles that have a manufacture certification. Customers can wrap the coverage and make it as comprehensive as the Apex Pro plan, but at a reduced cost. This protection is available for vehicles up to 7 years old or newer with up to 85,000 miles on the odometer. Coverage components include: Brakes Electrical Components Front & Rear Suspension Cooling System Steering Air Conditioning & Heating Fuel System Seals & Gaskets 10

12 APEX XTRA 5 Apex Xtra SELECT PLUS The Apex Xtra Select Plus protection plan is simple to understand, affordable and effective. This strong component protection covers the things that keep a vehicle running smoothly and passengers resting comfortably. Coverage components include: ENGINE: Crankshaft and bearings; connecting rods and bearings; thrust bearings and shims; pistons and piston rings; wrist pins; timing gears; timing belt or chain; timing belt tensioner; crankshaft pulley; harmonic balancer; oil pump; oil pump pressure relief valve and spring; oil dipstick; camshaft and bearings; lifters; pushrods; rocker arms; rocker arm shafts; cam followers; lash adjusters; intake and exhaust valves; valve springs; replaceable valve guides; balance shaft and bearings; water pump. Engine block and cylinder heads are only covered if damage resulted from the failure of an above listed covered part. TURBOCHARGER/SUPERCHARGER (Factory installed): internally lubricated parts including bearings, turbine and turbine shaft. Turbocharger/supercharger housings are only covered if damaged as the result of the failure of an internally lubricated part. DIESEL ENGINE: All of the above listed parts including diesel injection pump, injectors and vacuum pump. ROTARY ENGINE: All of the above listed components including rotary chamber, rotor and main bearing. AUTOMATIC TRANSMISSION/MANUAL TRANSMISSION: Torque converter; flexplate; front pump; planetary gear set; direct clutch; forward clutch; low and reverse clutch; clutch apply pistons; internal sealing rings; input and output shafts; roller clutches; bands; check balls; band apply servo; drums; center support; governor assembly; vacuum modulator; valve body; stator and stator shaft; bushings; pressure regulator valve and bearings. Transmission case is covered if damage resulted from the failure of an above listed covered component. For manual transmission: internal gears; shafts; bearings; bushings; input and output shafts; counter shaft; synchronizers and sleeves; detent balls; thrust washers; shift forks; levers; collars and springs. Transmission case is only covered if damaged as the result of the failure of an internally lubricated part. TRANSFER CASE: Internal gears; mainshaft; countershaft; input and output shafts; bearings and spacers; shift forks; synchronizers and sleeves; springs and viscous coupling. Transfer case is covered if damage resulted from the failure of an above listed covered component. DRIVE AXLE (FRONT OR REAR WHEEL DRIVE): Axle shafts; axle bearings; drive shafts; universal joints; constant velocity joints (unless damaged by the failure of a leaking CV boot or lack of lube); ring and pinion gears; spider gears; carrier assembly; bearings and shims; center support bearing; locking hubs; four-wheel drive actuator. ELECTRICAL: Alternator; voltage regulator; starter motor; starter solenoid and starter drive; turn signal switch and stop lamp switch engine control computer; power window motors; power seat motor; power seat switch; power door lock actuators; power door lock switches; windshield washer pump and switch; distributor; horn(s) and horn button; cruise control engagement switch; power mirror switch. STEERING: Power steering pump; rack and pinion gear and steering gearbox. FRONT AND REAR SUSPENSION: Upper and lower control arms; control arm shafts and bushings; upper and lower ball joints; king pins and wheel bearings. AIR CONDITIONER: Air conditioner compressor; clutch and pulley; evaporator and condenser. Accumulator/drier and orifice tubes are only covered in connection with replacement of an above listed component and only if they have failed. BRAKES: Master cylinder; wheel cylinders; disc brake calipers; vacuum assist booster; proportioning valve; hydraulic lines and fittings. FUEL/COOLING: Electric and mechanical fuel pumps; fuel pressure regulator; fuel tank sending unit; metal fuel lines and fuel tank. Electric fan motor and fan clutch and heater control valve. SEALS & GASKETS: For all components above, the following coverage applies: seals and gaskets of covered components designed to prevent the loss of necessary coolants, lubricants and fluids. Minor loss of fluid or seepage is considered normal and is not considered a mechanical breakdown and is not eligible for coverage. 11

13 6 Apex Xtra SELECT This coverage ensures that the most important and expensive to fix vehicle parts are always protected, so your customers can drive with peace of mind. Coverage components include: ENGINE: Crankshaft and bearings; connecting rods and bearings; thrust bearings and shims; pistons and piston rings; wrist pins; timing gears; timing belt or chain; timing belt tensioner; crankshaft pulley; harmonic balancer; oil pump; oil pump pressure relief valve and spring; oil dipstick; camshaft and bearings; lifters; pushrods; rocker arms; rocker arm shafts; cam followers; lash adjusters; intake and exhaust valves; valve springs; replaceable valve guides; balance shaft and bearings; water pump. Engine block and cylinder heads are only covered if damage resulted from the failure of an above listed covered part. TURBO/SUPERCHARGER (Factory installed): internally lubricated parts including bearings, turbine and turbine shaft. Turbocharger/supercharger housings are only covered if damaged as the result of the failure of an internally lubricated part. DIESEL ENGINE: All of the above listed parts including diesel injection pump, injectors and vacuum pump. ROTARY ENGINE: All of the above listed components including rotary chamber, rotor and main bearing. AUTOMATIC TRANSMISSION/MANUAL TRANSMISSION: Torque converter; flexplate; front pump; planetary gear set; direct clutch; forward clutch; low and reverse clutch; clutch apply pistons; internal sealing rings; input and output shafts; roller clutches; bands; check balls; band apply servo; drums; center support; governor assembly; vacuum modulator; valve body; stator and stator shaft; bushings; pressure regulator valve and bearings. Transmission case is covered if damage resulted from the failure of an above listed covered component. For manual transmission: internal gears; shafts; bearings; bushings; input and output shafts; counter shaft; synchronizers and sleeves; detent balls; thrust washers; shift forks; levers; collars and springs. Transmission case is only covered if damaged as the result of the failure of an internally lubricated part. TRANSFER CASE: Internal gears; mainshaft; countershaft; input and output shafts; bearings and spacers; shift forks; synchronizers and sleeves; springs and viscous coupling. Transfer case is covered if damage resulted from the failure of an above listed covered component. DRIVE AXLE (FRONT OR REAR WHEEL DRIVE): Axle shafts; axle bearings; drive shafts; universal joints; constant velocity joints (unless damaged by the failure of a leaking CV boot or lack of lube); ring and pinion gears; spider gears; carrier assembly; bearings and shims; center support bearing; locking hubs; four-wheel drive actuator. ELECTRICAL: Alternator; voltage regulator; starter motor; starter solenoid and starter drive; turn signal switch and stop lamp switch. STEERING: Power steering pump; rack and pinion gear and steering gearbox. SEALS & GASKETS: For all components above, the following coverage applies: Seals and Gaskets of covered components designed to prevent the loss of necessary coolants, lubricants and fluids. Minor loss of fluid or seepage is considered normal and is not considered a mechanical breakdown and is not eligible for coverage. 12

14 7 Apex Xtra This affordable coverage protects against mechanical breakdowns of key components. Coverage components include: ENGINE: Crankshaft and bearings; connecting rods and bearings; thrust bearings and shims; pistons and piston rings; wrist pins; timing gears; timing belt or chain; timing belt tensioner; crankshaft pulley; harmonic balancer; oil pump; oil pump pressure relief valve and spring; oil dipstick; camshaft and bearings; lifters; pushrods; rocker arms; rocker arm shafts; cam followers; lash adjusters; intake and exhaust valves; valve springs; replaceable valve guides; balance shaft and bearings; water pump. Engine block and cylinder heads are only covered if damage resulted from the failure of an above listed covered part. TURBO/SUPERCHARGER (Factory installed): internally lubricated parts including bearings, turbine and turbine shaft. Turbocharger/supercharger housings are only covered if damaged as the result of the failure of an internally lubricated part. DIESEL ENGINE: All of the above listed parts including diesel injection pump, injectors and vacuum pump. ROTARY ENGINE: All of the above listed components including rotary chamber, rotor and main bearing. AUTOMATIC TRANSMISSION/MANUAL TRANSMISSION: Torque converter; flexplate; front pump; planetary gear set; direct clutch; forward clutch; low and reverse clutch; clutch apply pistons; internal sealing rings; input and output shafts; roller clutches; bands; check balls; band apply servo; drums; center support; governor assembly; vacuum modulator; valve body; stator and stator shaft; bushings; pressure regulator valve and bearings. Transmission case is covered if damage resulted from the failure of an above listed covered component. For manual transmission: Internal gears; shafts; bearings; bushings; input and output shafts; counter shaft; synchronizers and sleeves; detent balls; thrust washers; shift forks; levers; collars and springs. Transmission case is only covered if damaged as the result of the failure of an internally lubricated part. SEALS & GASKETS: For all components above, the following coverage applies: seals and gaskets of covered components designed to prevent the loss of necessary coolants, lubricants and fluids. Minor loss of fluid or seepage is considered normal and is not considered a mechanical breakdown and is not eligible for coverage. 13

15 ADDitional add-on coverage options We believe in offering the right protection for every vehicle. If our standard coverage plans don't fulfill all of your customer's needs, we encourage you to offer add-on coverage for vehicles with unique systems. HIGH TECH OPTION (Available on Apex Premier only): High Tech coverage provides coverage for back up camera & sensors/perimeter warning; video system & display screen (does not cover minimal pixel damage); GPS/NAV systems; blind spot sensors; electronic driver information display; anti-theft systems (remote excluded). COMMERCIAL USE OPTION (Available on all Plans): Commercial coverage provides coverage for vehicles used for farming, ranching, route work, job-site activities, service or repair work, delivery of goods and snow removal. (Vehicles used for snow removal must be equipped with factory authorized snow plow package to be eligible for Commercial Use coverage.) Usage must not exceed the manufacturer s ratings and/or limitations. SEALS & GASKETS OPTION (Available on all plans for cars that have over 100,000 miles at time of purchase): Seals & Gaskets coverage provides coverage for leaking seals and gaskets on the component groups listed in the contract. However, minor loss of fluid or seepage is considered normal and is not considered a breakdown and is not eligible for coverage. TIRE MODIFICATION/BODY OR SUSPENSION LIFT OPTION (Available on all coverage Plans): Tire Modification/Body or Suspension Lift coverage provides coverage in accordance with the applicable terms of this contract even when oversized/undersized tires (not to exceed the maximum tire height and maximum tire width allowed by the lift kit manufacturer), body lifts and suspension lifts (maximum four inch combined lift) have been added to the vehicle. However, appropriate final drive gear change must be performed for oversize tires or resultant claims will be declined. This surcharge is mandatory as it applies. HYBRID VEHICLE OPTION (Available with Apex Premier and Apex Select Plus only): Electric motor, power controller, inverter assembly, generator(s), electronic air conditioning compressor, electronic power steering pump. Batteries are excluded. 14

16 APEX CERTIFIED LIMITED WARRANTY details Enhance the sale of pre-owned vehicles by including a certified limited warranty for every customer. Customers will feel protected and more confident and will likely be more receptive to extending the limited warranty coverage to upgraded comprehensive packages. Apex Certified Limited Warranties are a good fit for regulatory compliance, as a risk management tool and as a value add for your customers. Our Endurance Dealer Services warranties include the coverage below. Most common terms are for 6 months/6,000 miles months/3,000 miles 6 months/6,000 miles 12 months/12,000 miles ENGINE: Gas/Diesel All internally lubricated parts within the engine plus the timing chain/belt, timing chain tensioner, oil pump drive sprocket, oil pump, primary fuel pump, oil dip stick and tube, flywheel and ring gear, flex plate, engine mounts, intake and exhaust manifolds, harmonic balancer, engine block and cylinder heads. The oil pan and valve covers are only covered if damaged by an internally lubricated part. TURBOCHARGER/SUPERCHARGER: All internally lubricated parts. Housing is only covered if damaged by an internally lubricated part. TRANSMISSION: All internally lubricated parts located within the transmission case plus the torque converter, vacuum modulator and transmission mounts. Transmission case and oil pan are only covered if damaged by an internally lubricated part. TRANSFER UNIT: All internally lubricated parts within the transfer case. Transfer case is only covered if damaged by an internally lubricated part. DRIVE AXLE: All internally lubricated parts within the drive axle housing plus the constant velocity joints, double offset joints, drive shaft/yokes, center carrier bearings, propeller shafts and locking hub mechanisms. The drive axle housing is only covered if damaged by an internally lubricated part. ELECTRICAL: Starter motor, starter solenoid, starter drive, alternator, voltage regulator, ignition module, cam sensor, engine control computer (ECM), wiper motor, washer motor, analog gauges, electrical manual switches, electronic instrument cluster, electronic ignition management controls, electronic fuel management controls, power window motor, power door lock actuators, power sunroof motor, convertible top motor, cruise control servo, cruise control module, power seat motor, power antenna motor and power mirror motor. BRAKES: Master cylinder, brake booster, wheel cylinders, hydraulic lines and fittings, calipers, rear actuators, ABS sensors and ABS pump. STEERING: Power steering pump, all internal parts within the rack and pinion assembly, steering column shaft and steering shaft couplings. The steering box is only covered if damaged by an internal part. AIR CONDITIONING: Compressor, compressor clutch, compressor pulley, receiver/dryer, accumulator, evaporator, condenser, expansion valve, orifice tube, high-low cut off switches, A/C tensioner assembly and automatic temperature control programmer. FRONT & REAR SUSPENSION: Upper and lower control arms, ball joints, wheel bearings, spindles, torsion bar, stabilizer bar, linkage, stabilizer shaft and McPherson strut. FUEL SYSTEM: Fuel injection pump, metal fuel lines, mass air flow sensor, map sensor, fuel tank, fuel float and fuel sending unit. COOLING SYSTEM: Water pump, heater core, radiator, cooling fan motor, clutch blade, blower motor, and cooling recovery unit. SEALS & GASKETS: Seals and gaskets on all listed components are covered. 15

17 2nd Chance Program The Endurance 2nd Chance Program is a unique system which provides your organization an opportunity to sell your customers a service contract after they have left your dealership, agency, or credit union. This is a Turn-Key income generating program with absolutely no start up costs and minimal implementation time. It is a compliant, simple, and effective way to profit from all of your past sales and/or service customers with no extra work for you. Endurance simply utilizes your provided customer records to screen, process, and follow up with all selectively targeted candidates. This process relieves you from committing your own valuable time, material, and manpower costs and hands it over to our experienced, proven successful sales team. Again, it involves no risk or costs to you whatsoever; you just sit back and profit from customers that would have otherwise been completely lost or sold by a third party. Add revenue to your dealership Promote higher customer loyalty Virtually no overhead Capture countless lost opportunities and earnings with 2nd Chance All set-up costs, data acquisition costs, postage and mail costs covered by Endurance 16

18 Other Protection Products Tire & Wheel Hazard Program Optional curb and cosmetic available Various benefit levels Payments options available Vehicle Theft Deterrents (E.T.C.H.) Various benefit levels Dealer repurchasing incentives Vehicle replacement ETCH available G.A.P month terms Fully insured by Wesco Insurance Company, an AmTrust Group insurance carrier rated A (Excellent) by A. M. Best. For both new franchise and independent dealerships Key Remote Replacement Program $400 and $800 coverages Covers for lost, stolen or damaged Available terms: 1 5 years Customize with optional benefits (i.e., roadside assistance, rental and taxi assistance) Paintless Dent Repair Plus Includes travel benefits 3 5 year terms Unlimited occurrences Combo Product AKA 4/5 in 1, Lease Wrap, Titanium Includes tire & wheel hazard, paintless dent repair, 24-hour roadside assistance and key/remote replacement Available terms: 2 5 years Customizable benefit limits Customize with additional benefits (i.e., windshield repair) 17

19 Identity Theft and Legal Benefits Includes ID theft restoration benefits Free legal services 24-Hour Emergency Roadside Assistance 24/7 dispatch services Dealer tieback options Full service travel features Paint and Fabric Protection Available terms: 3 5 years Windshield Repair and Replacement Available terms: 3 5 years All Apex Vehicle Protection Plans are administered exclusively by Endurance Dealer Services LLC. 18

20 Call us toll free at: (877) or online at: EnduranceDS.com

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