Temporary Accommodation

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Temporary Accommodation"

Transcription

1 Service Standards What you can expect from Welwyn Hatfield Community Housing Trust 15 Temporary Accommodation Working in Partnership with Welwyn Hatfield Borough Council Find us on Facebook and Twitter

2

3 Temporary Accommodation We understand that becoming homeless can be a worrying experience and the Temporary Accommodation team can assist you by: 1. Providing good quality temporary accommodation 2. Giving you comprehensive and realistic advice and information 3. Being on-site or regularly visiting the main temporary accommodation sites. Who is temporary accommodation for? Temporary accommodation is allocated to households who have made a homeless application and to whom we believe we have a duty to house under the Housing Act 1996, amended by the Homelessness Act Most households entering temporary accommodation will not know whether the council has a duty to house them in more settled accommodation this will be determined during their stay in temporary accommodation. If we have a duty to house you, you will move from temporary accommodation to settled accommodation, if we do not have a duty to you then you will be required to leave temporary accommodation. The Trust will provide you with advice on finding alternative accommodation yourself.

4 Our temporary accommodation facilities We have two main hostels: Howlands House in Welwyn Garden City These are shared-facilities with individual bedrooms, a shared kitchen and a shared bathroom. Hazel Grove House in Hatfield These are self-contained units but can only be used for smaller households. We also have supported accommodation and some other dispersed units. In some instances it is necessary to use a bed and breakfast which may be out of the area. Bed and breakfast accommodation is only used when it is not appropriate for the applicant to stay in our temporary accommodation units. The Temporary Accommodation team try to match what is available to the requirements of each household in need. We take a range of factors in to consideration when deciding which temporary accommodation facility a household will accommodate such size, type and location. We cannot promise to provide temporary accommodation in a particular area as we have to look at the spaces we have and the needs of all our customers. Furnishings Our accommodation has basic furniture which comprises of a bed, sink in the bedroom, fridge, freezer (Howlands House only), and a cooker. Washing machines are provided in some units and there is a laundry facility either on-site or nearby. In cases of hardship we can provide some second-hand bed-linen, towels, saucepans and crockery. We require residents to sign an inventory when they move in and they may be charged for anything damaged beyond reasonable wear and tear. If residents have their own furniture, they will need to make arrangements to store these items. We may be able to offer you a council garage for this purpose, subject to availability. Rights & Responsibilities Your Licence / Non-Secure Tenancy Agreement outlines your responsibilities to us and ours to you. You must ensure that your account is kept up to date by paying the amount that you are responsible for and ensuring the Housing Benefit team at Welwyn Hatfield Borough Council have all the information they need from you. You must also ensure that you abide by the terms of your Licence or Tenancy Agreement. If breaches are made, such as anti-social behaviour, then you could lose your temporary accommodation. Residents staying in temporary accommodation will need to be aware that your lifestyle may be very different to that of your neighbours, shift working and sleeping patterns are two examples of how you and your neighbour s

5 lifestyle can differ. It is essential that residents are tolerant and respectful of their neighbours. Temporary accommodation costs All new residents moving into our temporary accommodation will be issued with a payment card in order to pay their charges. There are three elements to the charges: 1. Rent / licence charges Anyone moving into temporary accommodation can apply for Housing Benefit and their claim will be assessed. Residents are responsible for claiming Housing Benefit and providing all the necessary documentation although help will be offered with this 2. Running costs Charges include; Council Tax (at Howlands House only), facilities including cleaning of external communal areas, staff on site at Howlands House and twice-weekly visits to Hazel Grove House; maintenance of site including grass cutting and window cleaning 3. Utilities Charges are made for gas, electricity and water, these are not covered by Housing Benefit and you will need to pay for this weekly in advance. Council Tax is included in the charges for Howlands House but not for Hazel Grove House or Northfield. How to get help At Howlands House we have an office that is open every weekday morning as well as in the afternoon on Mondays and Wednesdays. Our staff are there to answer questions, give information, book appointments and generally assist you. Temporary accommodation staff make regular visits to Hazel Grove House at least twice a week. We also have a Tenancy Support Officer who can assist with a variety of issues including helping you to maintain your Licence / Tenancy Agreement and to apply for benefits. If you have a query about your homeless application then you need to contact your Housing Options Officer.

6 What you can expect from the Community Housing Trust The Temporary Accommodation team will: Contact you several days before you need temporary accommodation in order to give you time to prepare to move in Take into consideration the residents preferred site, although this cannot be guaranteed Ensure the accommodation will be clean, tidy and ready to move into Ensure the accommodation will have basic furniture including a bed and a fridge Ensure the accommodation will be suitable for the size of your household Arrange a comprehensive sign-up meeting where residents will be given copy of your Licence / Tenancy Agreement and an explanation of the facilities Sign-post residents to the Tenancy Support Officer when required Ensure our staff are easily available onsite, or at the times advertised, to deal with any queries or questions from residents Encourage feedback from residents about their experience of staying in temporary accommodation and take into account any suggestions received Give residents the opportunity to comment on their temporary accommodation. Please note that this is not an appeal process Treat you with respect at all times Respect your confidentiality. Details about how we manage and process personal information is provided to all residents living in temporary accommodation Provide information that is clear and consistent. Customer Satisfaction surveys Customer satisfaction surveys will be undertaken annually to ask our customers for their views on the service and how we can improve it. We will use customer feedback to improve our services and tell our customers about the improvements we have made as a result of their feedback. Monitoring our performance We will work with our customers to review our service standards each year. This is to make sure we are reaching the agreed levels of performance. We will also use the review process to look at how we can improve services for the future. If you would like to be involved in reviewing our service standards please contact our Communications and Customer Services team on or

7

8 How to contact us Temporary Accommodation team Telephone: Write to: 51 Bridge Road East, Welwyn Garden City, Herts, AL7 1JR Your feedback is important to us. We would like to hear from you if: you feel that the Community Housing Trust is not meeting the standards set out in this leaflet you have any questions about our services you wish to make a comment, compliment or complaint about our services. You can give feedback by: contacting the service or team you have been dealing with direct contacting your local Housing Office completing a Comments, Compliments and Complaints form, which is available on our website (www.welhat-cht.org.uk), from our offices, or can be sent to you on request. Access to information We want our customers to be able to access information and services as easily as possible, in ways that suit them. We can provide information in different formats or other help where this is needed. The type of help we can provide includes: Translations into: Different languages Braille Easy Read Large print Audio Accessible pdf documents Telephone interpreting Face-to-face interpreting (including sign language) Please contact your local Housing Office or our Communications and Customer Service team if you need help accessing any information about our services. Approved by NEW CODE HERE Working in Partnership with

The Types of Standard 2 Guidance on the Standards 2 Changes to Legislation 2

The Types of Standard 2 Guidance on the Standards 2 Changes to Legislation 2 CONTENTS INTRODUCTION 2 The Types of Standard 2 Guidance on the Standards 2 Changes to Legislation 2 SCOTTISH CORE STANDARDS FOR ACCREDITED LANDLORDS 3 1 Communication with the Tenant 3 2 Equality Issues,

More information

What you need to know

What you need to know Running an Aspire Home What you need to know Running a home can prove to be very expensive and if it s your first time it can be quite a scary experience. This booklet contains information and advice about

More information

community alarms an alarm system to help you in your home www.neighbourhoodinvestor.com

community alarms an alarm system to help you in your home www.neighbourhoodinvestor.com community alarms an alarm system to help you in your home Please note that our Plus Dane customer contact telephone numbers refered to throughout this leaflet have now changed to: 0800 169 2988 [free from

More information

Renting a property fact sheet

Renting a property fact sheet Renting a property fact sheet Renting a property with Cornwall Council For a lot of people renting a house for the first time can be scary. But it doesn t need to be. In this fact sheet you will find information

More information

Please sign here. What is the relationship?

Please sign here. What is the relationship? Housing Benefit Rent Details form We need some more information about your rent so that we can decide your Housing Benefit. Please complete this form and return it to Customer Accounts, Watling House,

More information

Pay As You Go Home Contents Insurance

Pay As You Go Home Contents Insurance Pay As You Go Application Peace of mind at an affordable cost # Personal Details PLEASE USE CAPITAL LETTERS WHEN FILLING IN THIS FORM Are you a tenant of the London Borough of Camden? Your Full Name (Mrs/Ms/Miss/Mr/other)

More information

Information sheet for exchange students

Information sheet for exchange students Information sheet for exchange students Dear student, Here s some information about the apartments Stubor can offer exchange students. First of all, it is International Relations Office at Linnaeus University

More information

Terms and Conditions 1. 3.8. 2. 3.9. 3. The Tenant will: 3.1. 3.2. 3.10. 3.3. 3.11. 3.4. 3.12. 3.5. 3.13. 3.6. 3.14. 3.15. 3.7. 3.16.

Terms and Conditions 1. 3.8. 2. 3.9. 3. The Tenant will: 3.1. 3.2. 3.10. 3.3. 3.11. 3.4. 3.12. 3.5. 3.13. 3.6. 3.14. 3.15. 3.7. 3.16. Terms and Conditions 1. This Agreement is intended to create an Assured Shorthold Tenancy as defined in the Housing Act 1988 (as amended) and the provisions for the recovery of possession by the Landlord

More information

landlord information

landlord information landlord information where do i start? NEW PROPERTY INSPECTION - THE VALUATION PROCESS Joining our LUSU Lets headlease scheme could not be easier. Interested property owners should contact LUSU Living

More information

Reducing the impact of works, dealing with complaints

Reducing the impact of works, dealing with complaints Local Needs, Local Solutions, Local Services Subject/Title: Compensation Policy Relevant to: All Departments Date of Document: July 2015 Date for Review: July 2016 Version: Update Author(s): Chief Executive,

More information

news Membership statistics update Under One Roof is the service for letting affordable rented homes in St Helens. In this issue...

news Membership statistics update Under One Roof is the service for letting affordable rented homes in St Helens. In this issue... news Under One Roof is the service for letting affordable rented homes in St Helens. May 2012 In this issue... Bid for a home online Find out more about our Under One Roof TV site Welfare Reform updates

More information

Visual guidelines for student charges

Visual guidelines for student charges Visual guidelines for student charges The following information will be used as guidelines when looking at a re-charge for End of Tenancy and Inspections for all Damage and Deep Cleaning of accommodation.

More information

Applying for new council homes in Little London

Applying for new council homes in Little London Applying for new council homes in Little London From spring 2015 we will be letting new homes in Little London under a new local lettings policy We will let 50% of our new homes to Leeds City Council tenants

More information

IT S YOUR HOME : DON T LOSE IT.

IT S YOUR HOME : DON T LOSE IT. As household finances are being squeezed left, right and centre, remember that paying your rent is a priority if you want to make sure that you keep the roof over your head. IT S YOUR HOME : DON T LOSE

More information

RENTING PRIVATELY. Information about renting from a private landlord. Finding a property Rent, deposits and housing benefit Tenancy agreements Repairs

RENTING PRIVATELY. Information about renting from a private landlord. Finding a property Rent, deposits and housing benefit Tenancy agreements Repairs March 2009 RENTING PRIVATELY Information about renting from a private landlord Finding a property Rent, deposits and housing benefit Tenancy agreements Repairs Renting privately Renting from private landlords

More information

Hampshire Home Choice Scheme Guide

Hampshire Home Choice Scheme Guide Hampshire Home Choice Scheme Guide Your guide to finding affordable homes in the East Hampshire, Eastleigh, Havant, Test Valley and Winchester City Council areas. The guide includes: - A summary of how

More information

When you make a holiday rental booking using Wotusee.com the following terms and conditions apply.

When you make a holiday rental booking using Wotusee.com the following terms and conditions apply. When you make a holiday rental booking using Wotusee.com the following terms and conditions apply. You must be 18 years and over to book holiday rental displayed on Wotusee.com. 1) Supplier goods and services

More information

Houses in Multiple Occupation

Houses in Multiple Occupation Houses in Multiple Occupation Licensing Guide for Landlords in the East Midlands Contents What is an HMO? 2 Why does the Government want all HMOs to be licensed? 2 Do all HMOs have to be licensed? 3 How

More information

Concerns, Complaints and Compliments

Concerns, Complaints and Compliments Concerns, Complaints and Compliments Exceptional healthcare, personally delivered Welcome to North Bristol NHS Trust North Bristol NHS Trust is the largest hospital trust in the South West of England,

More information

Privacy Policy First National Real Estate Cremorne ACN 32096182571

Privacy Policy First National Real Estate Cremorne ACN 32096182571 Privacy Policy First National Real Estate Cremorne ACN 32096182571 First National Group of Independent Real Estate Agents Limited 1 Contents Privacy Statement... 3 Overview... 3 Collection of your personal

More information

McMillan Student Village Accommodation Information (2014/15)

McMillan Student Village Accommodation Information (2014/15) McMillan Student Village Accommodation Information (2014/15) Comprehensive information for students of Trinity Laban Conservatoire of Music and Dance Where is McMillan Student Village? McMillan Student

More information

Tenants Guide to the Right to Buy

Tenants Guide to the Right to Buy Contents Section Page No. 1 Welcome to our Right to Buy Guide 2 2 Our Service Standards 3 3 Warning Cold Callers 4 4 Introduction to Right to Buy 5 5 Steps in the Right to Buy process 6 6 The Section 125

More information

If you want to sell your empty property then follow these 7 simple steps:

If you want to sell your empty property then follow these 7 simple steps: Step-by-Step Guide to Selling Your Empty Property INTRODUCTION This leaflet will guide you through the process that is involved in selling a property, from preparing the property to accepting an offer

More information

Pay As You Go Home Contents Insurance

Pay As You Go Home Contents Insurance Pay As You Go Home Contents Insurance Application Peace of mind at an affordable cost # Personal Details PLEASE USE CAPITAL LETTERS WHEN FILLING IN THIS FORM Are you a tenant of Basildon Borough Council?

More information

Can I receive Housing Benefit for two homes?

Can I receive Housing Benefit for two homes? Can I receive Housing Benefit for two homes? Claiming Housing Benefit for two homes Under the Housing Benefit rules, you can usually only receive Housing Benefit for the home you are living in. But, in

More information

IMPORTANT INFORMATION

IMPORTANT INFORMATION FOR OFFICIAL USE ONLY Receipt Number Date issued Date Received Returned for Cert. HOUSING BENEFIT, COUNCIL TAX BENEFIT - (For Applicants of Pensionable Age only) This form should only be completed to advise

More information

WIN. Factoring Services News. Factoring Services News. Common repairs what happens! page 6. worth of vouchers

WIN. Factoring Services News. Factoring Services News. Common repairs what happens! page 6. worth of vouchers Factoring news for homeowners in mixed tenure blocks in East Renfrewshire www.eastrenfrewshire.gov.uk/housing Winter 2015 Factoring Services News Complete our customer satisfaction survey inside this edition

More information

Residential Tenancy Agreement

Residential Tenancy Agreement Tenancy Residential Tenancy Agreement This tenancy agreement has been approved for use by The Office of the Tenancy Tribunal. HOW TO USE THIS AGREEMENT 1. This is a legally binding contract. 2. All tenancy

More information

Your gas and electricity supplier may be able to help you if you have fuel debts.

Your gas and electricity supplier may be able to help you if you have fuel debts. Brentwood Borough Council and its partners offer a range of services to help residents and businesses who might be struggling to cope with the credit crunch. For business advice, please see the leaflet

More information

cairn HMO Tenant Information Property Address: Letting: 0141 270 7878 Maintenance: 0141 270 7856

cairn HMO Tenant Information Property Address: Letting: 0141 270 7878 Maintenance: 0141 270 7856 cairn HMO Tenant Information Property Address: Letting: 0141 270 7878 Maintenance: 0141 270 7856 1 1. Use of communal areas In most properties you share the common stair and door entry systems with your

More information

ACCOMMODATION SERVICE HOMESTAY GUIDE FOR STUDENTS

ACCOMMODATION SERVICE HOMESTAY GUIDE FOR STUDENTS ACCOMMODATION SERVICE HOMESTAY GUIDE FOR STUDENTS welcome Our mission is to deliver good quality affordable accommodation to our students and lead by example in the private sector. This guide is to help

More information

Pay As You Go Home Contents Insurance

Pay As You Go Home Contents Insurance Pay As You Go Home Contents Insurance Application Apply for cover over the phone call Wolverhampton Homes on freephone: 0800 408 0440 Peace of mind at an affordable cost # # Personal Details PLEASE USE

More information

There are two checking out processes, one for tenants leaving before or after 31 July and one for those leaving on 31 July.

There are two checking out processes, one for tenants leaving before or after 31 July and one for those leaving on 31 July. Estates Services Graduate Accommodation Office Checking out In accordance with your Tenancy Agreement we ask that all tenants check out of their properties by 12pm (midday) on the day of departure. If

More information

Where you first start to let out a property, you will need to compile the following information:

Where you first start to let out a property, you will need to compile the following information: FACT SHEET ON LETTING A RESIDENTIAL PROPERTY If you own (whether in full or partially) property which is let out, you will need to report the rental profits or losses on a self assessment tax return. Thus

More information

Basic Account Basic Account

Basic Account Basic Account Basic Account Basic Account Looking after your money, everyday Contents Basic Account 3 Using your Basic Account 5 Getting more from your Visa debit card 6 How to pay money into your account 8 Paying your

More information

Housing Benefit and Council Tax Reduction Change of Address form.

Housing Benefit and Council Tax Reduction Change of Address form. Housing Benefit and Council Tax Reduction Change of Address form. Name Address Don t delay claim today! Please return this form as quickly as possible, even if you do not have everything we ask for. You

More information

Landlord s Guide to Letting Residential Property

Landlord s Guide to Letting Residential Property Landlord s Guide to Letting Residential Property Mellway Lettings are a Residential Lettings and Management Company based in Lichfield, Staffordshire. We deal with properties in Lichfield, Burntwood, Armitage,

More information

This branch is closing but your bank is always open

This branch is closing but your bank is always open This branch is closing but your bank is always open This branch is closing, but your bank is always open Now more than ever, the way people choose to bank is changing as the digital revolution continues.

More information

THE ROOMMATE WORKSHOP

THE ROOMMATE WORKSHOP THE ROOMMATE WORKSHOP Military & Post-Traditional Student Services BRIGHT FUTURES: DECIDING TO GET A ROOMMATE Financial benefits of roommates: The big financial benefit of getting a roommate(s) is that

More information

IF YOU OWE RENT YOU PUT YOUR HOME AT RISK

IF YOU OWE RENT YOU PUT YOUR HOME AT RISK Paying Your Rent IF YOU OWE RENT YOU PUT YOUR HOME AT RISK Paying your rent and service charges is a condition of your tenancy agreement. Your rent is due every Monday, however with our agreement you can

More information

Information for Landlords

Information for Landlords Information for Landlords About Ourselves Specialists We are a local, independent firm specialising in Residential Lettings and Property Management. As specialists we are fully focused on the priorities

More information

Patient Experience Team (PET)

Patient Experience Team (PET) Patient Experience Team (PET) We are here to help with: Comments Concerns Compliments Complaints Information for patients This leaflet can be made available in other formats including large print, CD and

More information

Greenwood James Landlord Guide. Landlord Guide. Greenwood James 2014 Page 1 of 5

Greenwood James Landlord Guide. Landlord Guide. Greenwood James 2014 Page 1 of 5 Landlord Guide Page 1 of 5 Greenwood James property management services are available to landlords with properties in Bolton and surrounding areas. We operate on a no let, no fee basis. Greenwood James

More information

WILTSHIRE EXTRA CARE SCHEME ELIGIBILITY CRITERIA NOMINATION ALLOCATIONS IN GENERAL

WILTSHIRE EXTRA CARE SCHEME ELIGIBILITY CRITERIA NOMINATION ALLOCATIONS IN GENERAL WILTSHIRE EXTRA CARE SCHEME ELIGIBILITY CRITERIA NOMINATION ALLOCATIONS IN GENERAL FOR PROPERTIES PROVIDED AS EXTRA CARE HOUSING SCHEMES OWNED BY RIDGEWAY COMMUNITY HOUSING ASSOCIATION Note: This agreement

More information

A guide for Landlords. easilivinguk.co.uk

A guide for Landlords. easilivinguk.co.uk A guide for Landlords easilivinguk.co.uk We specialise in providing a variety of stylish accommodation for rental. Our professional ethos enables us to connect with clientele from first year students to

More information

Haringey Council - Test of Tenant Opinion

Haringey Council - Test of Tenant Opinion TENANT NAME ADDRESS LINE 1 ADDRESS LINE 2 ADDRESS LINE 3 TOWN/CITY POSTCODE Survey Reference number: 123456 If you would prefer to complete this questionnaire online, please visit www.m-e-l.co.uk/haringey.aspx

More information

Leasing scheme information

Leasing scheme information Leasing scheme information Introduction Thank you for your interest in Genesis Housing Association leasing scheme. This information booklet sets out the stages, the requirements and the factors you will

More information

Statement of Purpose. Child Protection/Safeguarding Service

Statement of Purpose. Child Protection/Safeguarding Service Statement of Purpose Child Protection/Safeguarding Service 1. What we do Child Protection/Safeguarding is part of the South Eastern HSC Trust s Children s Services which provides services to ensure the

More information

London Borough of Redbridge

London Borough of Redbridge London Borough of Redbridge Private Rented Sector Scheme www.redbridge.gov.uk 1 London Borough Of Redbridge Private Rented Sector (PRS) Scheme Redbridge Council is aiming to increase its work within the

More information

In simple terms your return on investment of renting out a property is affected by two main things: rental income and your expenses.

In simple terms your return on investment of renting out a property is affected by two main things: rental income and your expenses. Copyright 2015 Letcom property agents 2015 Table of Contents 1 Introduction...2 2 Return on Your Investment...2 2.1 Rental Income...2 2.2 Expenses...3 3 Agreements and Legal Requirements...3 3.1 Agency

More information

PROPERTY MANAGEMENT AGREEMENT

PROPERTY MANAGEMENT AGREEMENT St Leger Homes of Doncaster PROPERTY MANAGEMENT AGREEMENT Property Management Agreement between St Leger Homes of Doncaster hereafter, referred to as the Agent and hereafter, referred to as Landlord The

More information

Section 1: Overall satisfaction with your social care and support. 1. Overall, how satisfied are you with the care and support services you receive?

Section 1: Overall satisfaction with your social care and support. 1. Overall, how satisfied are you with the care and support services you receive? Section 1: Overall satisfaction with your social care and support 1. Overall, how satisfied are you with the care and support services you receive? By care and support services we mean any care provided

More information

Houses in Multiple Occupation

Houses in Multiple Occupation Houses in Multiple Occupation in the West Midlands Contents What is a HMO? 1 Why does the government want HMOs to be licensed? 1 Do all HMOs have to be licensed? 2 How will it work? 3 What is in a licence?

More information

Inspection report for early years provision. Unique Reference Number EY300368 Inspection date 17 August 2005

Inspection report for early years provision. Unique Reference Number EY300368 Inspection date 17 August 2005 Inspection report for early years provision Unique Reference Number EY300368 Inspection date 17 August 2005 Inspector Usha Shah Type of inspection Type of care Childcare Childminding ABOUT THIS INSPECTION

More information

Guide to living on the London estate Residential Market Lets

Guide to living on the London estate Residential Market Lets Guide to living on the London estate Residential Market Lets Welcome to Grosvenor s London estate Customer Centre Available 24 hours, 7 days a week For all property maintenance, services, customer accounts

More information

Community Care Services Occupational Therapy

Community Care Services Occupational Therapy Community Care Services Occupational Therapy Background Adult Social Care Departments across the Country have a duty to work out the care needs of people who may benefit from Community Care Services. If

More information

Housing and Council Tax Benefit

Housing and Council Tax Benefit Factsheet 17 April 2011 Housing and Council Tax Benefit About this factsheet Housing Benefit (HB) helps with rent and Council Tax Benefit (CTB) helps with Council Tax. Both benefits are based on income

More information

Why outsourcing is the dependable option for independent hotels. A white paper from Berendsen

Why outsourcing is the dependable option for independent hotels. A white paper from Berendsen Why outsourcing is the dependable option for independent hotels A white paper from Berendsen The UK s pipeline of hotels in development is strong and occupancy rates are forecast to increase. As the UK

More information

Coastal Lettings. Landlord Information Pack

Coastal Lettings. Landlord Information Pack Coastal Lettings Landlord Information Pack Forging the relationship Once we begin speaking to a prospective landlord about our service, we will first establish whether their property is one which we would

More information

Inspection report for early years provision. Unique Reference Number EY300466 Inspection date 13 May 2005

Inspection report for early years provision. Unique Reference Number EY300466 Inspection date 13 May 2005 Inspection report for early years provision Unique Reference Number EY300466 Inspection date 13 May 2005 Inspector Wendy Fitton Type of inspection Type of care Childcare Childminding ABOUT THIS INSPECTION

More information

Cambridge Supported Lodgings Host Starter Pack

Cambridge Supported Lodgings Host Starter Pack Cambridge Supported Lodgings Host Starter Pack 1 IMPORTANT NOTE: Cambridge Supported Lodgings acts as an introductory agent between potential hosts and potential lodgers. Whilst every care is taken to

More information

RUSHEY GREEN PRIMARY SCHOOL LETTINGS POLICY 2014/15. 4. Booking Procedures, Times & Cancellation Procedures

RUSHEY GREEN PRIMARY SCHOOL LETTINGS POLICY 2014/15. 4. Booking Procedures, Times & Cancellation Procedures RUSHEY GREEN PRIMARY SCHOOL LETTINGS POLICY 2014/15 CONTENTS 1. Introduction 2. Conditions Of Booking 3. Conditions Of Usage 4. Booking Procedures, Times & Cancellation Procedures 5. Hire Rates 6. Complaints

More information

KIT & HOME CONTENTS INSURANCE Policy Summary

KIT & HOME CONTENTS INSURANCE Policy Summary 1 Kit & Insurance Policy Summary KIT & HOME CONTENTS INSURANCE Policy Summary This Kit & Insurance is underwritten by Royal & Sun Alliance Insurance plc. It is an annual contract and may be renewed each

More information

NFoPP Technical Award in Residential Inventory Management and Practice. Example Examination Questions

NFoPP Technical Award in Residential Inventory Management and Practice. Example Examination Questions NFoPP Technical Award in Residential Inventory Management and Practice Example Examination Questions The following questions are designed and made available so as to show candidates the type and level

More information

Change of Address Form Help with your Rent and Council Tax

Change of Address Form Help with your Rent and Council Tax Change of Address Form Help with your Rent and Council Tax Please do not write in this box. It is for office use only. Office receipt date stamp of issue: Please read all of the notes shown on this page

More information

Housing Related Support Contract Management Framework 2009/10

Housing Related Support Contract Management Framework 2009/10 Housing Related Support Contract Management Framework 2009/10 0 If you would like this information in large print, audio tape or in any other format or language please contact the public information officer

More information

Home Contents Insurance Application Form

Home Contents Insurance Application Form Home Contents Insurance Application Form Peace of mind at an affordable cost Home Contents Insurance North Ayrshire Council does not insure your furniture, belongings or decorations against theft, fire,

More information

Pay As You Go Home Contents Insurance

Pay As You Go Home Contents Insurance Farsi.تسا هناخ تایوتحم همیب هرابرد روشورب نیا نفلت هرامش اب افطل رگید مرف ای نابز هب تاعالطا نیا هب زاین تروص رد سردآ هب ای و هتفرگ سامت ٠۱٢۱٧۱٧۱۵۱۵ info@solihullcommunityhousing.org.uk.دییامن لاسرا لیمیا

More information

WANT TO BECOME A LANDLORD? A handbook for new landlords renting in London.

WANT TO BECOME A LANDLORD? A handbook for new landlords renting in London. SO YOU WANT TO BECOME A LANDLORD? A handbook for new landlords renting in London. Table of Contents Marketing Your Unit.. 2 Types of Rentals 2 Ontario Legislation...2 Leases/Agreements..3 Property Standards..3

More information

The Government s tax changes for buy-to-let landlords could significantly eat into profits and potentially wipe them out completely.

The Government s tax changes for buy-to-let landlords could significantly eat into profits and potentially wipe them out completely. Buy-to-Let and Tax Implications The Government s tax changes for buy-to-let landlords could significantly eat into profits and potentially wipe them out completely. Chancellor George Osborne has announced

More information

Landlords Insurance. Policy Summary. Page 1

Landlords Insurance. Policy Summary. Page 1 Landlords Insurance Policy Summary Page 1 Landlords Insurance Policy Summary Your Landlords Insurance Underwriter is Aviva. Your Landlords Insurance is an annual contract and may be renewed each year subject

More information

Pay As You Go Home Contents Insurance

Pay As You Go Home Contents Insurance Pay As You Go Home Contents Insurance Application Peace of mind at an affordable cost # Personal Details PLEASE USE CAPITAL LETTERS WHEN FILLING IN THIS FORM Are you a tenant of Norwich City Council? Your

More information

The Consumer Council. Consumer. for life. Shopping for home contents insurance for people who rent their home VANDALISM THEFT FIRE

The Consumer Council. Consumer. for life. Shopping for home contents insurance for people who rent their home VANDALISM THEFT FIRE The Consumer Council Consumer for life Shopping for home contents insurance for people who rent their home WATER VANDALISM FURNITURE THEFT FIRE An educational pack for tutors and family workers www.consumercouncil.org.uk

More information

FACTORING POLICY. This policy sets out the scope of and management arrangements for the Association s Factoring Service.

FACTORING POLICY. This policy sets out the scope of and management arrangements for the Association s Factoring Service. FACTORING POLICY 1.0 INTRODUCTION This policy sets out the scope of and management arrangements for the Association s Factoring Service. 2.0 FACTORING DEFINITION a property management service provided

More information

Leicester Charity Link t: 0116 222 2200 20a Millstone Lane f: 0116 222 2201 e: info@charity-link.org w: www.charity-link.org

Leicester Charity Link t: 0116 222 2200 20a Millstone Lane f: 0116 222 2201 e: info@charity-link.org w: www.charity-link.org Over 130 years of helping people in need across Leicester, Leicestershire and Rutland. We re here to help! If you are working with individuals or families who are experiencing hardship, then we may be

More information

Hiring a Support Worker. A guide for Ontarians with a developmental disability

Hiring a Support Worker. A guide for Ontarians with a developmental disability Hiring a Support Worker A guide for Ontarians with a developmental disability Please note: This guide is not financial or legal advice. It is intended to provide general information to help you learn more

More information

Buying or Selling a Park Home?

Buying or Selling a Park Home? Park LIFE Buying or Selling a Park Home? we re doing more to get you moving Buyers are attracted to park homes for a number of reasons: Security, neighbours, social aspect, community, independent living,

More information

Pay As You Go Home Contents Insurance

Pay As You Go Home Contents Insurance Pay As You Go Application You can get instant cover by telephoning 0800 276 1018 Peace of mind at an affordable cost # # Personal Details PLEASE USE CAPITAL LETTERS WHEN FILLING IN THIS FORM Your Full

More information

Lettings Inner 19/1/11 12:24 Page 1 residential lettings

Lettings Inner 19/1/11 12:24 Page 1 residential lettings residential lettings Choosing your agent At Michael Jones we do everything we can to make choosing us to let your home a good move. Right from the moment you call, visit our website, or one of our offices,

More information

Research your new area for information about local news and facilities. Transfer children s school records and order new uniform

Research your new area for information about local news and facilities. Transfer children s school records and order new uniform Moving checklist 2 months before you move You ve found a home, your offer has been accepted. With two months until you move, it is time to compare quotes and reviews and select your Conveyancing Solicitor.

More information

Steps to Maximize the Sale Price of your Property.

Steps to Maximize the Sale Price of your Property. Steps to Maximize the Sale Price of your Property. Presentation First impressions are important. Take a careful look around your home and surrounding grounds. Is there anything that could be improved?

More information

Pay As You Go Home Contents Insurance

Pay As You Go Home Contents Insurance Pay As You Go Application Peace of mind at an affordable cost # Personal Details PLEASE USE CAPITAL LETTERS WHEN FILLING IN THIS FORM Are you a tenant of the Hackney Homes? Your Full Name (Mrs/Ms/Miss/Mr/other)

More information

Exceptional Hardship Payments

Exceptional Hardship Payments Revenues and Benefits Civic Centre The Water Gardens For Official Use Only Harlow, Essex, CM20 1WG Council Tax ref: Date Issued: Date Received: Telephone: 01279 446688 E-mail: council.tax@harlow.gov.uk

More information

Important Notice. This document is available in large print and braille if required.

Important Notice. This document is available in large print and braille if required. Declaration Important Notice PLEASE READ THE DECLARATION BELOW CAREFULLY BEFORE SIGNING IT (to be completed after entering the information requested opposite and overleaf) 1. I/We agree to advise the Company

More information

Moving in and moving out of your council property. Our promise to you

Moving in and moving out of your council property. Our promise to you Moving in and moving out of your council property Our promise to you Moving in and moving out of your council property Medway Council Housing Services is committed to providing excellent customer service

More information

INVENTORY OF FIXTURES, FITTINGS & FURNISHINGS

INVENTORY OF FIXTURES, FITTINGS & FURNISHINGS INVENTORY OF FIXTURES, FITTINGS & FURNISHINGS ADDRESS DATE PREPARED AT CHECK IN DAY MONTH YEAR DATE PREPARED AT CHECK OUT DAY MONTH YEAR METER READINGS AT CHECK IN AT CHECK OUT Gas Electricity Water Oil

More information

Mutual Exchange Application Form

Mutual Exchange Application Form Mutual Exchange Application Form Translation service If you need help to complete this form, or need any part of it to be translated or in another format, please contact your local office. Please let us

More information

Application for Landlord Improvement Grant

Application for Landlord Improvement Grant Application for Landlord Improvement Grant What is a Landlord Improvement Grant? A Landlord Improvement Grant is financial help to landlords who let certain dwellings within houses in multiple occupation

More information

Occupational Therapy Services

Occupational Therapy Services Occupational Therapy Services May 2014 For a copy of this leaflet in braille, large print, CD or tape call 01352 803444. The Purpose of this leaflet This leaflet has been given to you to provide some basic

More information

HOUSING BENEFIT AND COUNCIL TAX BENEFIT. Help with rent and Council Tax for pensioners

HOUSING BENEFIT AND COUNCIL TAX BENEFIT. Help with rent and Council Tax for pensioners HOUSING BENEFIT AND COUNCIL TAX BENEFIT Help with rent and Council Tax for pensioners Revised April 2010 Help with paying your rent and Council Tax if you are a pensioner We have written this leaflet for

More information

28 DAYS ABSTINENCE PRIOR TO THE MOVE IN DATE IS COMPULSORY. ABSTINENCE WHILST LIVING WITHIN THE HOUSE IS ALSO COMPULSORY.

28 DAYS ABSTINENCE PRIOR TO THE MOVE IN DATE IS COMPULSORY. ABSTINENCE WHILST LIVING WITHIN THE HOUSE IS ALSO COMPULSORY. Referral Form ALL SUPPORTED HOUSING SERVICES AVAILABLE ARE RUN AS DRY HOUSES: 28 DAYS ABSTINENCE PRIOR TO THE MOVE IN DATE IS COMPULSORY. ABSTINENCE WHILST LIVING WITHIN THE HOUSE IS ALSO COMPULSORY. DHI

More information

The Imperial College Healthcare NHS Trust. A guide to your onsite key worker accommodation

The Imperial College Healthcare NHS Trust. A guide to your onsite key worker accommodation The Imperial College Healthcare NHS Trust A guide to your onsite key worker accommodation Welcome to the accommodation at the Imperial College Healthcare NHS Trust. We hope you enjoy your stay. This guide

More information

Community Alarm Information Booklet

Community Alarm Information Booklet Community Alarm Information Booklet 1 Contents About the Walsall Community Alarm Service 3 Community Alarm Service Benefits 4 How will we deal with an enquiry regarding the Community Alarm Service Making

More information

Pay As You Go Home Contents Insurance

Pay As You Go Home Contents Insurance Important Notice Data Protection Act Information Uses For the purposes of the Data Protection Act 1998, the Data Controller in relation to any personal data you supply is Allianz Insurance plc. Insurance

More information

Haringey Local Safeguarding Children Board. A Guide for Parents and Carers. The Child Protection Process

Haringey Local Safeguarding Children Board. A Guide for Parents and Carers. The Child Protection Process A Guide for Parents and Carers The Child Protection Process www.haringey.gov.uk A Guide for Parents and Carers Introduction This booklet has been written to give you more information about what happens

More information

Crystal Insurance Scheme

Crystal Insurance Scheme TC0992A_Andy.qxd:TC0632 18/2/11 09:43 Page 1 Contents Insurance for Tenants Prospectus and Application Form The affordable way to protect your possessions TC0992A_Andy.qxd:TC0632 18/2/11 09:43 Page 2 Have

More information

Home Contents Insurance

Home Contents Insurance Home Contents Insurance The Consumer Council WATER VANDALISM FURNITURE THEFT FIRE A guide for people who rent their home Home Contents Insurance A step-by-step guide on what to do Step 1 Read over A guide

More information

Subsequent to approval of this Citizen Participation Plan by the City, the Plan shall be effective until it is amended or otherwise replaced.

Subsequent to approval of this Citizen Participation Plan by the City, the Plan shall be effective until it is amended or otherwise replaced. CITY OF JERSEY CITY, NEW JERSEY AMENDED CITIZEN PARTICIPATION PLAN RELATING TO THE CONSOLIDATED PLANNING PROCESS FOR U.S. DEPT. OF HOUSING AND URBAN DEVELOPMENT (HUD) PROGRAMS Pursuant to the citizen participation

More information

T E N A N T R I S K S. www.thistlemyhome.co.uk

T E N A N T R I S K S. www.thistlemyhome.co.uk My Home Contents Insurance A special service for tenants and residents Application Pack T E N A N T R I S K S www.thistlemyhome.co.uk # Personal Details PLEASE USE CAPITAL LETTERS WHEN FILLING IN THIS

More information

T E N A N T R I S K S

T E N A N T R I S K S A special service for tenants and residents National Housing Federation My Home Contents Insurance T E N A N T R I S K S # Personal Details PLEASE USE CAPITAL LETTERS WHEN FILLING IN THIS FORM Are you

More information