LEAFLET 62 TRANSFER HOUSING POLICY SUMMARY. Streszczenie polityki w zakresie transferu mieszkań

Size: px
Start display at page:

Download "LEAFLET 62 TRANSFER HOUSING POLICY SUMMARY. Streszczenie polityki w zakresie transferu mieszkań"

Transcription

1 LEAFLET 62 TRANSFER HOUSING POLICY SUMMARY Streszczenie polityki w zakresie transferu mieszkań

2 This leaflet can be provided in other formats, such as large print, Braille or audio. We welcome calls through typetalk For further information call Page 2 of 16

3 We aim to make best use of our properties and create and maintain balanced, sustainable communities through our housing policies. We would like residents to have the home that best suits their needs. As these needs change you may need to move to another of our properties. We have a transfer policy to help you move. Below is how our vacancies are split between different the lists: Housing list 40% of our vacant properties are let through the Housing List, which includes the Local Authority nomination agreements detailed in this pack. Transfer list We have to take into consideration existing residents who wish to transfer. Therefore 40% of our remaining vacancies are offered to transfer residents. Other groups list 20% of vacant properties are let through this list, which includes Management Lettings. The transfer list We assess transfer requests using a points system which reflects your housing needs. We encourage transfer requests to deal with overcrowding, the need to give or receive family support and for under occupation. Page 3 of 16

4 We will consider transfer requests to help victims of harassment and violence. We call these Management Transfers. We do not assess these using the points scheme. If you wish to transfer you should have had a minimum of 6 months as a tenant in your current property before we would normally consider a transfer request unless there is a severe medical need or urgent need for a Management Transfer. You should normally have a clear rent account and owe no other housing related debt to us at the date the transfer takes place. You should normally have kept your tenancy satisfactorily and have kept the property in a clean and reasonable condition. If a Notice of Seeking Possession (NOSP) or a Suspended Possession Order (SPO) has been served for a breach of tenancy, and is still in force, we would not normally allow a transfer until the conditions of the NOSP or SPO have been satisfied. It is a condition of the transfer that on leaving the property it should be in a satisfactory decorative condition, without any repairs for which you are responsible. Medical points will not be added to your application unless you can provide supporting evidence eg GP letter or evidence from a suitably qualified person. We will suspend a registration from the housing list where there has been/previously a proven breach of tenancy Each case will be treated on its own merits and the breach of tenancy will be considered alongside your housing needs, using the housing list policy for guidance. We will review each case after 12 months Page 4 of 16

5 Management lettings In exceptional circumstances, where no other housing solution is possible, the Trust would consider a Management Letting. The Director of Housing and Community Services would be allowed, after discussing the case with the Chair of the JRHT Board, to offer a management letting. These cases would be in exceptional circumstances where no other housing solution is possible where an applicant s circumstances are such that they need urgent housing, and no alternative housing solution is possible under the points based Waiting List scheme. Management Lettings would be considered in the following circumstances: severe harassment severe violence urgent social reasons urgent medical reasons Where the request was for urgent medical reasons the following criteria will apply: 1. Where there is an immediate high risk of injury or death if the family remained in their current home or 2. Where there is an immediate high risk of family breakdown or mental illness if the family remain in their current home and the only solution would be an urgent move from their current home. All medical request cases must be supported by appropriate agencies. Page 5 of 16

6 Offers of accommodation and refusals of offers Applicants are limited to 3 reasonable offers of accommodation within a 24 month period after which their application will be suspended for 12 months. A reasonable offer is: In the applicant s area of choice A property type and size that meets the applicant s needs Takes account of any specific circumstances of the applicant Applicants are given an opportunity to appeal against what is considered to be a reasonable offer. At the point an applicant refuses their third offer of accommodation, before the refusal is accepted, they will be visited and advised of the implications of that third refusal; this will present an opportunity to discuss your application for re-housing in more detail with a member of JRHT staff. Property modernisation programme: transfers Where we are carrying out substantial modernisation of your home, we may need you to move out to allow us to carry out the work. This move may be on a temporary or a permanent basis. Transfers to another property to help with capital works programmes are given priority. What type of accommodation can I choose? We would consider the following as suitable: Single Person Couple (no children) Family with children Studio apartment or a 1 bedroom Flat/ Bungalow/Maisonette 1 bedroom Flat/ Maisonette/Bungalow 2/3/4/5 bedroom House, Maisonette or Bungalow Page 6 of 16

7 Pregnant applicants will be considered for accommodation suitable for the family composition, including the expected child(ren). We will consider you for a property that has one more bedroom than you need if you request it. However we retain the right to prioritise our list for larger properties where appropriate to make the best match of property size with household size, ie an applicant with 3 children may take priority for a 3 bedroom house over an applicant with only 1 child A single person or a couple with no children would not be eligible for a house. Applicants who are pregnant will be considered for accommodation suitable for their family composition, which will include the expected child(ren). Families with children UNDER the age of 10 years old will not be considered for accommodation (flat or maisonette) above the ground floor. Transfer scheme points details Category Description Points Overcrowding Special considerations We consider that a separate bedroom is necessary for: a. each couple living together 20 b. a parent in a single parent family 20 c. each adult aged 18 or over 20 d. each child aged 11 or over having to 20 share with a child of the opposite sex e. each person considered medically to need a separate bedroom 20 f. 2 children sharing parents bedroom 30 these points are awarded as well as points for a-e Page 7 of 16

8 Category Description Points Points will only be awarded for your household, excluding lodgers, subtenants Living at height A maximum of 10 points is awarded in this category These points will be awarded to families who have a child under the age of 11 living in a first floor flat (or above) with a common entrance. 10 Medical need a. Part of the home cannot be used 15 because of ill health or disability. (the "unsuitable part must be essential living accommodation: that is bathroom/ toilet/ kitchen/ bedroom) Registrations under this section must be supported by a Doctor s confirmation. b. If we are satisfied that you or anyone included in your registration is in poor health, which is made worse by where you live, medical points can be awarded up to a maximum of 35 points Registrations under this section must be supported by a medical assessment form (supplied by JRHT) Older people a. Applicants over pensionable age living above the ground floor without the use of a lift b. Health problems or disability prevents maintenance or upkeep of the current home or garden 10 Page 8 of 16

9 Category Description Points Under occupation JRHT tenancy points Social need Points will be awarded for moving to a smaller property. We will award 5 points for each complete 12-month period of JRHT tenancy (or from the date of succession/ assignation), the applicant has occupied their current property before the date of making the transfer registration. Points will be awarded in only one category (a-c) with points from d if appropriate. We will award points to take into account other housing related problems or needs: 40 5 per complete 12 month period a. sufferers of domestic violence * 15 b. sufferers of racial or other harassment (including serious neighbour disputes) * c. moving from one JRHT estate to another to take up employment in the area d. special considerations 5-15 * Where possible the above should be supported by confirmation from social services, police, doctor, landlord. Family separation Note 1 Points will be awarded where children have to live separately from both their parents because of overcrowding 10 Page 9 of 16

10 A bedroom under 50-sq. ft will not be counted as accommodation and will be treated as if not available for use. A bedroom under 80-sq. ft will only be suitable for the use of one person. If 2 or more people occupy it 20 points will be awarded as if the room is suitable for use by one person. Note 2 We do not award points for the length of time you are registered on the transfer list HomeSwapper A Mutual Exchange is an easy option for existing tenants to move homes. We are pleased to inform you that we have joined HomeSwapper, a mutual exchange service. As a valued tenant you are able to use this service for FREE to help you find a new home. A mutual exchange or swap may offer you a quicker way of finding a new home rather than waiting for a transfer. HomeSwapper is easy to use and automatically matches you with tenants who are interested in your home and have a home that you may be interested in. All you need to do is register at then, once your registration has been approved by us, you will be able to access information about tenants who may wish to exchange properties with you. HomeSwapper will also you at regular intervals with details of suitable exchange partners. If you do not have access to the internet, HomeSwapper will send you match alerts via your mobile phone every two weeks. If you do not have a computer at home there are other ways for you to register and access the HomeSwapper website; Page 10 of 16

11 Family or friends Local libraries have internet access available to the public, as well as internet cafes Once you have found a mutual exchange, then please contact us on and we will send you a Mutual Exchange Request form to complete. You cannot assign (exchange) until we have given you our written consent. Once we have received your fully completed written request form we have 42 days to deal with your request. During that period we will either: 1. Give our written consent to your exchange request; or 2. Give our written conditional consent to your exchange request a. We will tell you what these conditions are and what you have to do; or 3. Write advising that our consent is being withheld (your request refused) a. We will tell you why you cannot assign (exchange) your tenancy The terms and conditions of exchanging tenancies are as follows: Tenancies are usually exchanged by a Deed of Assignment. We will deal with your request to exchange within 42 days of receiving your written request. We will only refuse consent for you to exchange under one of the grounds contained in Schedule 3 of the Housing Act Page 11 of 16

12 Providing the following conditions are met it is unlikely that we would refuse your request to exchange: you have consent in writing from both us and any other landlord involved, before you move; you are not in arrears at the time of the exchange; you do not owe any other housing related debt to us; your tenancy has been conducted in a satisfactory mannerthere is not a Notice of Seeking Possession (NOSP) or Suspended Possession Order (SPO) currently in force; the exchange will not result in overcrowding or underoccupation* * one bedroom more than your family needs would be seen as under-occupation and you will need to be aware of the changes to Housing Benefit on this subject. You may have to pay for an extra bedroom under the new Housing Benefit Reform. You should check this with the Housing Benefit Department before making a final decision. if there has been a minor breach of tenancy, which you can easily correct, for example small arrears or minor damage to the property, we may give you conditional consent to exchange. If we agree to your request then all parties involved will need to agree a date for you to move. Before then you will need to sign a Deed of Assignment. You cannot move until you have signed this document. Page 12 of 16

13 We will maintain the structure and fittings of the property under the tenancy agreement. Tenants who exchange accept the property as seen. Any damage caused by the outgoing tenant becomes the responsibility of the incoming tenant, who is liable either to carry out, or pay for the repair. Other useful information Making a complaint It is our aim to provide good quality housing services. We take complaints seriously. If you are unhappy with how your registration has been dealt with you can complain using our complaints procedure. Diversity We are committed to providing equal access to our housing and aim to have policies and procedures that are non-discriminatory. The Joseph Rowntree Foundation/ Joseph Rowntree Housing Trust has its origins in the traditions of the Religious Society of Friends (Quakers), and the liberal views of its founder. We believe in the inherent value of each human being. We aim to treat all people registering for a new home equally regardless of their: Race, gender, age, disability, sexual orientation, religious beliefs or on other grounds. Confidentiality statement The information, which is supplied to us about a request for a new home, will be treated in the strictest confidence. You have the right to see the information, which we hold about your registration. To see this information you should contact : Page 13 of 16

14 Neighbourhood Services Manager The Joseph Rowntree Housing Trust The Garth White Rose Avenue New Earswick York YO32 4TZ Page 14 of 16

15 Useful Contacts Neighbourhood Services Manager Neighbourhood Services Team Scarborough Neighbourhood Services Team Hartlepool Neighbourhood Services Team Money and Benefit Advisers or Page 15 of 16

16 Residents Editorial Panel Joseph Rowntree Housing Trust The Garth White Rose Avenue New Earswick YORK YO32 4TZ Tel: We welcome calls through typetalk Fax: Updated April 2014 Page 16 of 16

Introduction... 3. Moving to another Newlon property... 3. How to apply... 4. If you are not happy with your number of points... 4

Introduction... 3. Moving to another Newlon property... 3. How to apply... 4. If you are not happy with your number of points... 4 Transfers Contents Introduction... 3 Moving to another Newlon property... 3 How to apply... 4 If you are not happy with your number of points... 4 Allocation of properties... 4 Review... 5 Other ways to

More information

ALLOCATIONS POLICY AND PROCEDURE 3 YEARS KATE SPENCER OPERATIONS DIRECTOR BOARD

ALLOCATIONS POLICY AND PROCEDURE 3 YEARS KATE SPENCER OPERATIONS DIRECTOR BOARD ALLOCATIONS POLICY AND PROCEDURE Date Created: 19 JULY 2012 (Amendment 18.07.13) Review Period: 3 YEARS Previous Review: Next Review Due: JULY 2015 EIA Screening: 27.02.09 Review By: Responsible Director:

More information

Housing allocation scheme:

Housing allocation scheme: Birmingham City Council Housing allocation scheme: summary Contents Introduction 4 Working within the law 4 The housing register 5 How we decide who needs housing first 6 Helping you to understand where

More information

A summary of our housing allocation scheme

A summary of our housing allocation scheme A summary of our housing allocation scheme www.southwark.gov.uk Not for profit landlords like the council, housing associations, and housing trusts rent out almost 60,000 homes in Southwark. Some landlords

More information

Guide to applying for housing

Guide to applying for housing Guide to applying for housing www.sanctuary-housing.co.uk Contents 1 Using this guide 2 About us / Who can apply for housing? 3 How do I apply? 5 How are homes allocated? 7 Being offered a home 8 Tenancy

More information

The Trust. Tenancy Management Policy. Neighbourhood Team. Draft: Final. Effective Date: February 2015. Affected Teams: All

The Trust. Tenancy Management Policy. Neighbourhood Team. Draft: Final. Effective Date: February 2015. Affected Teams: All The Trust Tenancy Management Policy Neighbourhood Team Draft: Final Effective Date: February 2015 Affected Teams: All Peaks & Plains Tenancy Management Policy February 2015 Page 1 of 12 TABLE OF CONTENTS

More information

MIDLOTHIAN COUNCIL HOUSING ALLOCATION POLICY

MIDLOTHIAN COUNCIL HOUSING ALLOCATION POLICY MIDLOTHIAN COUNCIL HOUSING ALLOCATION POLICY VERSION: April 2013 INDEX 1. Applying for a House 2. Making Offers of Housing 3. Description of Groups 4. Making Offers of Immediately Available Homes 5. General

More information

Waterloo Group Policy Tenancy Management

Waterloo Group Policy Tenancy Management Waterloo Group Policy Tenancy Management Scope of Policy This policy sets out the Group s approach to tenancy management. It covers the type and length of tenancies granted, how the Group will tackle tenancy

More information

What is a tenancy agreement? Types of tenancy. What happens at the end of 12 months? My Tenancy Explained

What is a tenancy agreement? Types of tenancy. What happens at the end of 12 months? My Tenancy Explained What is a tenancy agreement? When accepting your tenancy we will ask you to sign two copies of the Tenancy Agreement. One is retained for our records and one is for you to keep in a safe place. Please

More information

Transfers and Exchanges

Transfers and Exchanges Transfers and Exchanges Tenants Handbook Book Five Finding a New Home - Service Standard We want to offer local people a fair opportunity to find a suitable home, and to build strong communities that meet

More information

tenancy management Introduction Care of Neighbourhoods Car Parking

tenancy management Introduction Care of Neighbourhoods Car Parking tenancy management Introduction The term Tenancy Management covers many of the services we provide in our role as a landlord. Your Housing Officer is your main point of contact and you can arrange to see

More information

Borders. CHOICE HOMES Borders Choice Homes Guide. Welcome to Borders Choice Homes. Homehunt Scotland Common Housing Register

Borders. CHOICE HOMES  Borders Choice Homes Guide. Welcome to Borders Choice Homes. Homehunt Scotland Common Housing Register Borders CHOICE HOMES www.homehunt.info Borders Choice Homes Guide Welcome to Borders Choice Homes Homehunt Scotland Common Housing Register Registering: Page 2 Applying for Properties: Page 3 Offers of

More information

Housing allocations policy Summary

Housing allocations policy Summary Housing allocations policy Summary 2 Note: this document is intended to give an indication of how we will assess your needs in accordance with our Housing Allocation Policy. It is not intended to cover

More information

Would you like a mutual exchange?

Would you like a mutual exchange? Would you like a mutual exchange? Mutual exchange is an arrangement that enables you to swap your home with a tenant of any housing association or council across the country. Most of our tenants can ask

More information

BRACKNELL FOREST COUNCIL ALLOCATIONS POLICY

BRACKNELL FOREST COUNCIL ALLOCATIONS POLICY BRACKNELL FOREST COUNCIL ALLOCATIONS POLICY Introduction This document sets out Bracknell Forest Council s Allocations Policy which determines the basis for allocating RSL vacancies in the Borough. In

More information

Housing Application Form

Housing Application Form Housing Application Form 1 Red Row Renton Office Use Only: G82 4PL Date received: 01389 721216 Reference Number: 07974 745 462 info@cordalehousing.org.uk www.cordalehousing.org.uk This is a housing application

More information

Registration Form National Housing Trust properties at The Glen Coalsnaughton

Registration Form National Housing Trust properties at The Glen Coalsnaughton Ochil View Housing Association Ochil House Marshill Alloa FK101AB 01259 722899 customerservices@ochilviewha.co.uk Registration Form National Housing Trust properties at The Glen Coalsnaughton Mid-market

More information

Compensation Policy Including statutory compensation, service failure and loss of amenities

Compensation Policy Including statutory compensation, service failure and loss of amenities Compensation Policy Including statutory compensation, service failure and loss of amenities Version Final By: Watkin Morgan Senior Manager Maria McCarron BOM approved: 22 March 2010 CONTENTS Section Page

More information

HOME Argyll HOUSING ALLOCATION POLICY A joint approach to housing in Argyll involving:

HOME Argyll HOUSING ALLOCATION POLICY A joint approach to housing in Argyll involving: HOME Argyll HOUSING ALLOCATION POLICY A joint approach to housing in Argyll involving: 1 Contents 1. INTRODUCTION... 3 2. AIMS OF THE POLICY... 5 3. LEGAL AND REGULATORY CONTEXT... 7 4. APPLYING FOR A

More information

TENANCY AGREEMENT (2010 Edition)

TENANCY AGREEMENT (2010 Edition) Grove Housing Association Ltd TENANCY AGREEMENT (2010 Edition) SECTION 1 INTRODUCTORY AND SECURE TENANCIES 1. Introductory tenancies On becoming a Tenant of Grove Housing Association for the first time

More information

Useful contacts. Supporting services. Extra support for tenants. NORWICH City Council

Useful contacts. Supporting services. Extra support for tenants. NORWICH City Council Useful contacts Supporting services Extra support for tenants NORWICH City Council There are a variety of services that can provide help to people who may need extra support in maintaining their tenancy

More information

MUTUAL EXCHANGE POLICY

MUTUAL EXCHANGE POLICY MUTUAL EXCHANGE POLICY 1.0 Introduction and Aim 1.1 This policy is designed to provide a set of principles and a framework for the management of the Weaver Vale Housing Trust (the Trust) s mutual exchange

More information

1.1 CHISEL's main activity is providing homes for our tenants to rent.

1.1 CHISEL's main activity is providing homes for our tenants to rent. Maintenance Policies 1. Introduction 1.1 CHISEL's main activity is providing homes for our tenants to rent. 1.2 These homes have been provided with the aid of loans and are the security against which the

More information

The Portsmouth Allocation Scheme Affordable Homes for local People

The Portsmouth Allocation Scheme Affordable Homes for local People www.portsmouth.gov.uk The Portsmouth Allocation Scheme Affordable Homes for local People For more information about the allocation scheme please contact Housing Options: Tel 023 9283 4989 Email housing.options@portsmouthcc.gov.uk

More information

North Warwickshire Borough Council. Lettings Scheme

North Warwickshire Borough Council. Lettings Scheme North Warwickshire Borough Council Lettings Scheme If you would like this document in another language or format, or if you require the services of an interpreter, please contact us. 10 June 2013 revised

More information

Somewhere to Live A guide to Cannock Chase Council s Choice Based Lettings Policy

Somewhere to Live A guide to Cannock Chase Council s Choice Based Lettings Policy Somewhere to Live A guide to Cannock Chase Council s Choice Based Lettings Policy www.cannockchasedc.gov.uk Somewhere to Live Our commitment to you The Council want you to be happy in your home. We are

More information

Housing Register Application Form

Housing Register Application Form Housing Register Application Form creating communities to be proud of Housing Register Application Form Page About Us...1 Section 1: You and Your Household...2 Section 2: Your Eligibility...4 Section 3:

More information

HOUSING ALLOCATIONS SCHEME 2013

HOUSING ALLOCATIONS SCHEME 2013 HOUSING ALLOCATIONS SCHEME 2013 Adopted by the City Council on 13 th January 2014 Housing Allocations Scheme 2013 Section 1. Introduction 1.1 Introduction 1.2 Housing Areas 1.3 Transfer Applications from

More information

Housing Allocation Policy ABERDEEN CITY COUNCIL

Housing Allocation Policy ABERDEEN CITY COUNCIL Housing Allocation Policy ABERDEEN CITY COUNCIL Published in 31 October 2012 CONTENTS Item Page 1. Introduction 3 2. Aims and Objectives 3 3. How it Works 3 4. Who can Apply 4 5. Members of an Applicant

More information

Operational Procedure 15. Tenancy Management Policy

Operational Procedure 15. Tenancy Management Policy Operational Procedure 15 Tenancy Management Policy Responsible Officer: Team Leader Housing Management Document Reference: OP15 Abandoned Tenancies... 3 Assignation of Tenancy... 4 Homeswapper Scheme...

More information

Compensation Policy. When we have failed to carry out emergency or urgent repairs

Compensation Policy. When we have failed to carry out emergency or urgent repairs Compensation Policy Hexagon aims to give good standards of service in housing and care, but occasionally things do go wrong. If a tenant makes a complaint, we will investigate and put the matter right

More information

Our customers have choice in the way our services are delivered and over the look of their home within our normal business constraints.

Our customers have choice in the way our services are delivered and over the look of their home within our normal business constraints. CUSTOMER service charter Introduction Our approach is based on the belief that our customers expect our homes and services to be of the highest quality and provide excellent value for money. This Customer

More information

Tenant transfer application

Tenant transfer application For office use Registration No. Tenant transfer application Main applicant Place passport sized photo of main applicant here Place passport sized photo of joint applicant here If you would like any part

More information

GOOD LANDLORD CODE OF PRACTICE FOR PRIVATE RENTED SECTOR MANAGEMENT

GOOD LANDLORD CODE OF PRACTICE FOR PRIVATE RENTED SECTOR MANAGEMENT GOOD LANDLORD CODE OF PRACTICE FOR PRIVATE RENTED SECTOR MANAGEMENT GUIDANCE DOCUMENT Each section contains general information on why the standard was set (Yellow text boxes). In many cases, the standards

More information

GOOD MANAGEMENT PRACTICE GUIDE FOR HOUSES IN MULTIPLE OCCUPATION MAY 2004. The Regional Strategic Housing Authority for Northern Ireland

GOOD MANAGEMENT PRACTICE GUIDE FOR HOUSES IN MULTIPLE OCCUPATION MAY 2004. The Regional Strategic Housing Authority for Northern Ireland GOOD MANAGEMENT PRACTICE GUIDE FOR HOUSES IN MULTIPLE OCCUPATION MAY 2004 The Regional Strategic Housing Authority for Northern Ireland Introduction This Guide is supplementary to the Statutory Registration

More information

Your move. A guide to help you choose a new home.

Your move. A guide to help you choose a new home. Your move A guide to help you choose a new home www.southwark.gov.uk/aylesbury Contents Introduction 3 Overview of tenant rehousing opportunities 4 Step 1: Meet and greet 5 Step 2: Considering your options

More information

The Trust. Compensation Policy. Customer Experience Team. Draft: Final Version. Effective Date: May 2014. Affected Teams: All

The Trust. Compensation Policy. Customer Experience Team. Draft: Final Version. Effective Date: May 2014. Affected Teams: All The Trust Compensation Policy Customer Experience Team Draft: Final Version Effective Date: May 2014 Affected Teams: All Compensation Policy May 2014 Page 1 of 8 CONTENTS 1. INTRODUCTION... 3 2. POLICY

More information

Resident Services. Allocations & Lettings Policy. Version: New. Revision. Effective Date: July Review Date: July 2014.

Resident Services. Allocations & Lettings Policy. Version: New. Revision. Effective Date: July Review Date: July 2014. New Revision Resident Services Allocations & Lettings Policy Version: 11.0 Version: 11.0 Effective Date: July 2013 Review Date: July 2014 Scope: Signed Off: Author: Policy Owned by: This framework applies

More information

Your Right. to Buy Your Home. A guide for Scottish Secure Tenants

Your Right. to Buy Your Home. A guide for Scottish Secure Tenants Your Right to Buy Your Home A guide for Scottish Secure Tenants Your Right to Buy Your Home About this booklet This booklet is for Scottish secure tenants. If you are not a Scottish secure tenant, you

More information

Violence takes many forms. It is unacceptable whenever it happens.

Violence takes many forms. It is unacceptable whenever it happens. FAMILY VIOLENCE Violence takes many forms. It is unacceptable whenever it happens. Violence by a family member who is loved and trusted can be particularly devastating. Family violence happens where the

More information

Help with your Rent and Council Tax Change of Address form

Help with your Rent and Council Tax Change of Address form Help with your Rent and Council Tax Change of Address form Name: New address: For office use only Reference : Date Stamp Postcode: Prop ref of new address: Date you moved into your new address: Complete

More information

West Cheshire Homes Allocations Policy

West Cheshire Homes Allocations Policy West Cheshire Homes Allocations Policy WEST CHESHIRE HOMES ALLOCATIONS POLICY From 1 ST October 2013 reviewed July 2014 Contents Section One Overview of scheme and policy 1.1 Background 1.2 Our vision

More information

Help With Adaptations To Your Home

Help With Adaptations To Your Home Help With Adaptations To Your Home A guide for disabled people in private housing in Renfrewshire revised August 2013 Introduction This leaflet is for people living in owner-occupied and privately rented

More information

Application for Housing

Application for Housing Application for Housing Please complete this form if you want to seek housing from the Council or a transfer from your current Council property. We assess your housing application in line with our Allocation

More information

WILTSHIRE EXTRA CARE SCHEME ELIGIBILITY CRITERIA NOMINATION ALLOCATIONS IN GENERAL

WILTSHIRE EXTRA CARE SCHEME ELIGIBILITY CRITERIA NOMINATION ALLOCATIONS IN GENERAL WILTSHIRE EXTRA CARE SCHEME ELIGIBILITY CRITERIA NOMINATION ALLOCATIONS IN GENERAL FOR PROPERTIES PROVIDED AS EXTRA CARE HOUSING SCHEMES OWNED BY RIDGEWAY COMMUNITY HOUSING ASSOCIATION Note: This agreement

More information

REGISTRATION FORM HOUSING REGISTER

REGISTRATION FORM HOUSING REGISTER REGISTRATION FORM HOUSING REGISTER LEAFLET 76 Formularz rejestracyjny: lista mieszkaniowa Please ensure all questions are answered fully as we can only assess the information provided What sort of accommodation

More information

Water Street. Providing Intensive Housing Management for Vulnerable Tenants

Water Street. Providing Intensive Housing Management for Vulnerable Tenants Water Street Providing Intensive Housing Management for Vulnerable Tenants Table of Contents What is Horton Housing?... 3 What is Water Street?... 3 What do we hope to achieve at Water Street?... 3 Who

More information

Bridgend Social Housing Allocation Policy APPENDIX 1

Bridgend Social Housing Allocation Policy APPENDIX 1 Bridgend Social Housing Allocation Policy APPENDIX 1 Contents Section Page Number 1.0 General Principles 1 2.0 Introduction 3 3.0 Making an Application: 3 Housing Enquiry 3 Housing Solutions Interview

More information

Epping Forest District Council. Current. Scheme. Housing Allocations. Scheme. 1 December 2010 (Amended September 2012)

Epping Forest District Council. Current. Scheme. Housing Allocations. Scheme. 1 December 2010 (Amended September 2012) Current Housing Allocations Scheme Housing Allocations Epping Forest District Council Scheme 1 December 2010 (Amended September 2012) Housing Allocations Scheme 1. Introduction 1.1 The Council is required,

More information

Deferred Payment Agreement Scheme

Deferred Payment Agreement Scheme Adult Social Care and Health Deferred Payment Agreement Scheme Information about the Council s Deferred Payment Agreement Scheme an option to help you manage care home costs if you own your property www.reading.gov.uk/carecharges

More information

Application for Housing

Application for Housing For Office Use Only Date Initial Ref Number Received Band Interview Application for Housing CROSBY HOUSING ASSOCIATION LTD 10 Church Road Waterloo Liverpool L22 5NB Tel: 0151 920 7300 Fax: 0151 949 0717

More information

your council house Buying your council house Buying

your council house Buying your council house Buying Buying your council house your council house ing your council house ncil house Buying your council house il house Buying your council house Buying uncil house Buying your council house Buying council house

More information

Rent Supplement Handbook

Rent Supplement Handbook Rent Supplement Handbook Housing Connections is a subsidiary of Toronto Community Housing Corporation that manages the waiting list for rent geared to income housing and also manages a rent supplement

More information

Council Tax Benefit and Housing Benefit

Council Tax Benefit and Housing Benefit Guide 22: Council Tax Benefit and Housing Benefit Council Tax Benefit and Housing Benefit are means-tested benefits administered by local councils to assist people on low incomes to meet their housing

More information

Mutual Exchanges. Connect Housing Association. Tel: A charitable housing association

Mutual Exchanges. Connect Housing Association. Tel: A charitable housing association Mutual Exchanges Connect Housing Association Tel: 0300 5000 600 www.connecthousing.org.uk A charitable housing association What is a mutual exchange? A mutual exchange is a way of moving home by finding

More information

Starter Tenancies Policy

Starter Tenancies Policy Starter Tenancies Policy Author/s Head of Housing Management Ratified by forum & date Operations Committee February 2016 Implementation date February 2016 Review date February 2018 Page 1 of 7 Introduction

More information

A guide to RENT ARREARS

A guide to RENT ARREARS A guide to RENT ARREARS An Information Booklet INTRODUCTION The importance of Regular Rent Payment Cadder Housing Assocation is responsible for the management and maintenance of approximately 650 properties.

More information

Offer. Moving to your New Home BOOKLET THREE

Offer. Moving to your New Home BOOKLET THREE Booklet3_MovingNewHome_A5:Layout 1 28/6/07 13:09 Page 1 Offer BOOKLET THREE Moving to your New Home This is an official document, which tells you about the proposed transfer of your home to a new landlord

More information

Fyne Homes Ltd. Common Factoring Policy

Fyne Homes Ltd. Common Factoring Policy Fyne Homes Ltd Common Factoring Policy First Approved : -- Policy Reviewed : November 2014 Next Review Date : Version No : 5 Page 1 of 11 Index 1. POLICY STATEMENT... 3 2. TERMS AND CONDITIONS... 3 3.

More information

Tenure Policy This is a new group-wide policy and must be read in full by all colleagues

Tenure Policy This is a new group-wide policy and must be read in full by all colleagues Tenure Policy This is a new group-wide policy and must be read in full by all colleagues Policy statement Home Group offers a range of tenure types to ensure that we are using the most appropriate form

More information

Appendix 1. Housing Allocation Scheme For Sunderland

Appendix 1. Housing Allocation Scheme For Sunderland Appendix 1 Housing Allocation Scheme For Sunderland 1 Contents page Subject Page Section 1: Introduction 3 Section 2: Our Policy and Aims 4 Section 3: Overview of how the Scheme works 7 Section 4: Application

More information

HOUSING BENEFIT AND COUNCIL TAX SUPPORT 2015-16. www.havering.gov.uk

HOUSING BENEFIT AND COUNCIL TAX SUPPORT 2015-16. www.havering.gov.uk HOUSING BENEFIT AND COUNCIL TAX SUPPORT 2015-16 www.havering.gov.uk What are Council Tax Support and Housing Benefit? Council Tax Support helps people pay their Council Tax. The Government decided to replace

More information

Westminster City Council Tenancy Policy (for the City Council s own housing stock) June 2014

Westminster City Council Tenancy Policy (for the City Council s own housing stock) June 2014 Westminster City Council Tenancy Policy (for the City Council s own housing stock) June 2014 1 Westminster City Council Tenancy Policy Contents 1. Introduction 3 2. Regulatory requirements 3 3. The types

More information

Domestic Violence and the Law

Domestic Violence and the Law Domestic Violence and the Law 1 New Zealand Family Courts 2 INTRODUCTION This pamphlet provides a brief overview of how domestic violence is dealt with in the courts and how protection orders can help

More information

Highland Housing Register Allocations Policy

Highland Housing Register Allocations Policy Highland Housing Register Allocations Policy January 2016 1 Change Control Section Details Who August 2011 6.3 Updated to reflect change in homelessness LK policy agreed HSW June 2011 April 2013 3.1 Giving

More information

Mutual Exchange A guide to moving home

Mutual Exchange A guide to moving home Housing Mutual Exchange A guide to moving home www.milton-keynes.gov.uk/housing 1 Contents page Page number The benefits of doing a mutual exchange 3 What is a suitable swap? 3 What size property will

More information

A guide to Mutual Exchange Tenancy Services

A guide to Mutual Exchange Tenancy Services I D S O S T R I H U T C K E T S T O C E U V E N L I C N your council working for you A guide to Mutual Exchange Tenancy Services Introduction You have the right to move between homes, if you can arrange

More information

Housing & Council Tax Benefit A Landlord s Guide

Housing & Council Tax Benefit A Landlord s Guide Housing & Council Tax Benefit North Yorkshire Training Group Benefits Leaflet also available in large print Contents: Part 1 - About this booklet Part 2 - What is Housing Benefit and Council Tax Benefit

More information

Please keep this guidance sheet for your information and send the application form on completion to:

Please keep this guidance sheet for your information and send the application form on completion to: GUIDANCE ON APPLYING FOR PRIORITY REHOUSING ON MEDICAL GROUNDS Important: Please read the following guidance notes before completing the application form. This form is for applying for priority in obtaining

More information

Tenancy Strategy 2013

Tenancy Strategy 2013 Tenancy Strategy 2013 Environmental and Health www.staffordbc.gov.uk Contents Key Facts about Affordable Housing in Stafford Borough Pg 4 Introduction 5 Background 5 Aims of the Strategy 7 Regulatory Requirements

More information

A Guide to Moving Home. Important information and available options for Notting Hill Housing residents to move to a new home.

A Guide to Moving Home. Important information and available options for Notting Hill Housing residents to move to a new home. A Guide to Moving Home Important information and available options for Notting Hill Housing residents to move to a new home. Contents Introduction Moving to a smaller home Swapping your home with someone

More information

I am an existing social housing tenant. Will these changes affect me?

I am an existing social housing tenant. Will these changes affect me? Frequently Asked Questions From April 2013, Central Bedfordshire Council is introducing Introductory and Fixed-Term tenancies for new council tenants, instead of lifetime secure tenancies. To help you

More information

Spectrum Housing Group, Spectrum House, Grange Road, Christchurch, Dorset, BH23 4GE. Dear Sir/Madam. Shared Ownership

Spectrum Housing Group, Spectrum House, Grange Road, Christchurch, Dorset, BH23 4GE. Dear Sir/Madam. Shared Ownership Spectrum Housing Group, Spectrum House, Grange Road, Christchurch, Dorset, BH23 4GE Dear Sir/Madam Shared Ownership Thank you for your recent enquiry concerning Shared Ownership accommodation with the

More information

Get advice now. Are you worried about your mortgage? New edition

Get advice now. Are you worried about your mortgage? New edition New edition July 2009 Are you worried about your mortgage? Get advice now If you are struggling to pay your mortgage, act now to stop your situation becoming worse. Working with Citizens Advice Bureaux

More information

LEICESTERSHIRE Choice based lettings

LEICESTERSHIRE Choice based lettings 1 LEICESTERSHIRE Choice based lettings Housing Options Blaby District Council Council Offices Desford Road Narborough Leicester LE19 2EP Tel: 0116 272 7770 Fax: 0116 272 7601 Minicom: 0116 284 9786 2 Your

More information

Application for a Discretionary Housing Payment

Application for a Discretionary Housing Payment RBBNBDHP Benefit Ref : Date of issue:... To :........ Application for a Discretionary Housing Payment Please return this form by post to: Harrogate Borough Council, Benefit Services, PO Box 787, Harrogate,

More information

RICHMOND HOUSING REGISTER

RICHMOND HOUSING REGISTER For office use only App. type Initial Surname Registration. RICHMOND HOUSING REGISTER CHANGE OF CIRCUMSTANCES FORM GUINNESS TRUST RICHMOND HOUSING REGISTER CHANGE OF CIRCUMSTANCE FORM Please answer all

More information

Cash Incentive Scheme. Money to move to a smaller property for Westminster City Council tenants

Cash Incentive Scheme. Money to move to a smaller property for Westminster City Council tenants Cash Incentive Scheme Money to move to a smaller property for Westminster City Council tenants Do you wish you were top priority for a housing transfer? Would you like money to help you move? Our Cash

More information

A Landlord s Guide to Housing Benefit

A Landlord s Guide to Housing Benefit A Landlord s Guide to Housing Benefit October 2009 A landlord s guide to Housing Benefit; Table of Contents Introduction...3 Standards Of Service...3 Processing Housing Benefit Claims...3 Changes in circumstances...3

More information

Housing allocation scheme 2015

Housing allocation scheme 2015 www.islington.gov.uk/housing scheme 2015 This document sets out Islington Council's Allocation Scheme for allocating council homes and nominations to housing associations. Contents Go directly to a chapter

More information

DOMESTIC VIOLENCE, HOUSING AND HOMELESSNESS

DOMESTIC VIOLENCE, HOUSING AND HOMELESSNESS DOMESTIC VIOLENCE, HOUSING AND HOMELESSNESS Domestic violence accounts for around a quarter of all recorded crime and is one of the leading causes of homelessness for women. This guide sets out your housing

More information

Questions and answers about public housing. For inmates and people on community orders

Questions and answers about public housing. For inmates and people on community orders Questions and answers about public housing For inmates and people on community orders Contents Section 1 I want to apply for public housing Q1 How can the Department of Housing help me? 3 Q2 Who is eligible

More information

Get advice now. Are you worried about your mortgage? New edition

Get advice now. Are you worried about your mortgage? New edition New edition July 2010 Are you worried about your mortgage? Get advice now If you are struggling to pay your mortgage, act now to stop your situation becoming worse. Working with Citizens Advice Bureaux

More information

Remember: if you exchange by Assignment you will have all the rights and responsibilities of the current tenancy transferred to you.

Remember: if you exchange by Assignment you will have all the rights and responsibilities of the current tenancy transferred to you. MUTUAL EXCHANGES: QUICK FACTS AND FREQUENTLY ASKED QUESTIONS QUICK FACTS Remember: if you exchange by Assignment you will have all the rights and responsibilities of the current tenancy transferred to

More information

Ideal Choice Homes User Guide

Ideal Choice Homes User Guide Ideal Choice Homes User Guide Ideal Choice Homes is a choice based lettings scheme for rented accommodation in the Lancaster district. Under choice based lettings you are given information about available

More information

HOUSING APPLICATION FORM

HOUSING APPLICATION FORM For office use only: Name: Application No: HOUSING APPLICATION FORM We are aware that this is a long form; however it is important that you should answer all of the questions relevant to your application

More information

CHANGING PLACES. Housing Options for Westminster Council Tenants

CHANGING PLACES. Housing Options for Westminster Council Tenants M A Y 2 0 1 0 H OUSING OPTIONS BOOKLET NUMBER 2 CHANGING PLACES Westminster Housing Options Service 101 Orchardson Street London NW8 8EA Phone: 020 7641 1000 Minicom: 020 7641 8200 Email: hoscustomerservices@cwh.org.uk

More information

December 2013. Housing. Application Guide

December 2013. Housing. Application Guide December 2013 Housing Application Guide Introduction HOUSING APPLICATION GUIDE Applying for housing Demand for social housing in South Kesteven is high. This means we have to make sure we act fairly when

More information

Compensation Policy. 1. Aim of policy. Version Number: 2.0 UNCONTROLLED IF PRINTED

Compensation Policy. 1. Aim of policy. Version Number: 2.0 UNCONTROLLED IF PRINTED Compensation Policy Policy Ref: POL-BA-COMPEN Version Number: 2.0 Policy Owner Customer Insight Lead UNCONTROLLED IF PRINTED 1. Aim of policy 1.1. City West Housing Trust (City West) is constantly striving

More information

Application for housing with 24hr support.

Application for housing with 24hr support. Application for housing with 24hr support. Please state which Care Plus development you are applying for: Eligibility for assistance Are you and all members of your household either: British Citizens?

More information

Tenancy Strategy for Social Housing

Tenancy Strategy for Social Housing Tenancy Strategy for Social Housing Adopted June 2012 Runnymede Borough Council, Runnymede Civic Centre Station Road, Addlestone, KT15 2AH www.runnymede.gov.uk 01932 838383 1 1. Introduction The Localism

More information

Empty Dwelling Management Orders Guidance for residential property owners. housing

Empty Dwelling Management Orders Guidance for residential property owners. housing Empty Dwelling Management Orders Guidance for residential property owners housing Contents Introduction 2 Summary 3 Key facts for property owners 4 Making of Empty Dwelling Management Orders 5 Money Matters

More information

Are you in danger of losing your home?

Are you in danger of losing your home? Are you in danger of losing your home? Help is at hand. Mortgage to Rent scheme Mortgage to Shared Equity scheme The Scottish Government Home Owners Support Fund What are the Mortgage to Rent and Mortgage

More information

Your Right. to Buy Your Home. A guide for Scottish Secure Tenants

Your Right. to Buy Your Home. A guide for Scottish Secure Tenants Your Right to Buy Your Home A guide for Scottish Secure Tenants Your Right to Buy Your Home About this booklet This booklet is for Scottish secure tenants. If you are not a Scottish secure tenant, you

More information

Welwyn Hatfield Council Housing Allocations Policy

Welwyn Hatfield Council Housing Allocations Policy Welwyn Hatfield Council Housing Allocations Policy About this policy document This document tells you about the Council s Housing Allocations Policy. It is divided into nine key sections: Section Page

More information

Darlington Occupational Therapy, Rehabilitation, Adaptations and Equipment to help you at home

Darlington Occupational Therapy, Rehabilitation, Adaptations and Equipment to help you at home Darlington Occupational Therapy, Rehabilitation, Adaptations and Equipment to help you at home Leaflet A5 Introduction Adult Social Care, Health and independent organisations work in partnership to provide

More information

Help with Council Tax

Help with Council Tax WR4 April 2011 Welfare rights information sheet Help with Council Tax About this information sheet... 1 Who is liable to pay Council Tax?... 1 Council Tax bills and payment... 1 Help with reducing the

More information

5. Non-Emergency Housing Options for LGBT People Facing Hate Crime

5. Non-Emergency Housing Options for LGBT People Facing Hate Crime 5. Non-Emergency Housing Options for LGBT People Facing Hate Crime This information sheet is for Lesbian, Gay, Bisexual and Trans (LGBT) people who are considering their housing options because of homophobic,

More information

YOUR HOUSING OPTIONS. December 2009

YOUR HOUSING OPTIONS. December 2009 YOUR HOUSING OPTIONS December 2009 Having problems with your housing can be very worrying. Having problems at home or not knowing where you and your family are going to live next can make things feel

More information

Looking after your home. Housing compensation. A guide for tenants and leaseholders

Looking after your home. Housing compensation. A guide for tenants and leaseholders Looking after your home Housing compensation A guide for tenants and leaseholders Why do we pay compensation? Norwich City Council is committed to providing high quality services to our residents. Very

More information