July 2009 Visitor Profile
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1 RESEARCH DATA SERVICES, INC HENDERSON BOULEVARD SUITE 300 TAMPA, FLORIDA TEL (813) FAX (813) of 6 Naples, Marco Island, Everglades Convention and Visitors Bureau July 2009 Visitor Profile Prepared for: Collier County Board of County Commissioners and Naples, Marco Island, Everglades Convention and Visitors Bureau Prepared by: Walter J. Klages, Ph.D. President Research Data Services, Inc. Research@KlagesGroup.com
2 Naples, Marco Island, Everglades: July 2009 Summary 2 of 6 Executive Summary: July This July saw some 104,500 travelers staying in Collier County s commercial lodgings. Their combined economic impact created almost $49 million in direct visitor expenditures. Although same month, last year comparisons continue to reflect a contracting national economy (Visitors -3.4; Expenditures: -5.4), July showed the least contraction in occupancy of any month this year (2008: 66.3; 2009: ). 2. Importantly, the European market showed growth (+5.0) and the Florida market helped to stabilize visitation to the destination (-0.6). The origin distribution of Collier s July visitors is as follows: July Visitor Segments Visitor # Visitor # Florida 59,726 59, Southeast 6,492 6, Northeast 10,171 9, Midwest 8,440 5, Canada 1,948 1, Europe 13,633 14, Markets of Opportunity 7,790 7, Total 108, , Although Southwest Florida International remains the primary airport of deplanement (54.8), due to the strength of the European market, Miami International and Orlando International/Sanford both contributed a larger share of Naples, Marco Island, Everglades air travelers this year. 4. July again saw significant contractions in Collier s business/meetings market share -- a 27.8 drop in a same month, last year comparison. 5. Collier s July visitors are highly satisfied with their stay (2009: 93.5 satisfaction rating). The destination s positive image among repeat visitors is an important visitation generator. The ranks of returning guests grew by 4.9 points (2008: 56.9; 2009: 61.8). Additionally, 61.2 of visitors report plans to return to Collier next year (2008: 59.4) 6. Better than three of every four Collier visitors (78.1) use the Internet to get travel information for their trip (2008: 77.9). 7. This July s typical visitor is younger (2008: 48.4 years of age; 2009: 46.8 years of age) and commands a household income of $124,792. Research Data Services, Inc July 2009 Visitor Profile Copyright All Rights Reserved. FCD
3 July 2009 Visitor Profile Naples, Marco Island, Everglades Visitor Annual Year to Date July Volume / 09 08/ 09 Visitors (#) 1,413, , , , , Room Nights 2,110,580 1,407,450 1,301, , , Direct Exp. ($) $836,390,570 $611,891,970 $537,765, $51,427,100 $48,674, Visitor YTD # of Visitors (Jan. Jul.) July 2009 # of Visitors Origin 08/ 09 Rel 2008 Florida 315, , ,356 Southeast 70,213 61, ,061 Northeast 203, , ,510 Midwest 191, , ,957 Canada 25,904 21, ,672 Europe 96, , ,316 Markets of Opp. 51,092 44, ,628 Total 954, , ,500 3 of 6 # FL SE NE MW CAN EUR MO July Visitor Origins (in Thousands) FL SE NE MW CAN EUR MO July 2009 Visitor Origins () Occupancy Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. Occ Occ Occ Pts. ( 08/ 09) ADR 2007 $174.7 $242.9 $276.6 $239.5 $176.9 $137.2 $118.9 $107.8 $106.1 $120.3 $131.1 $176.2 ADR ADR ( 08/ 09) RevPAR 2007 $125.3 $212.8 $238.7 $186.3 $122.3 $90.6 $77.6 $56.6 $48.4 $65.4 $86.5 $107.7 RevPAR RevPAR ( 08/ 09) Research Data Services, Inc July 2009 Visitor Profile $ Occupancy Apr May Jun Jul Room Rates Apr May Jun Jul
4 July 2009 Visitor Profile -- Naples, Marco Island, Everglades 4 of 6 July 2008 July 2009 Transportation Mode (Multiple Response) Personal Car Plane Rental Car Transportation Airport Deplaned (Base: Flew) Southwest Florida International Miami International Orlando International/Sanford Tampa International Fort Lauderdale International Personal Car Plane Rental July 2008 July 2009 Purpose of Trip (Multiple Response) Vacation Business Travelers/Conferences/Business Meetings Visit with Friends and Relatives Special Event First Visit to Collier County ( Yes) First Visit to Florida ( Yes) Assisted by Travel Professional ( Yes) Length of Stay in Collier County (# of days) 5.0 days 4.9 days Party Size (# of People) 3.5 people 3.4 people Satisfaction with Collier County Very Satisfied Satisfied Satisfaction Level (Very Satisfied + Satisfied) Recommend Collier to Friends/Relatives Yes Days Airport Deplaned SW FL Miami Orlando Tampa Ft Laud Length of Stay in Collier County (Days) Days In Collier Research Data Services, Inc July 2009 Visitor Profile
5 July 2009 Visitor Profile -- Naples, Marco Island, Everglades July 2008 July 2009 Activities Enjoyed in Area (Multiple Response) Beach Dining Out Relaxing Pool Shopping Reading Swimming Sightseeing Everglades Adventures Walking Bars & Nightlife Shelling Golfing Fishing Visit Friends/Relatives Sunsets N/A 8.5 Boating Expense Relative to Expectations More Expensive Less Expensive As Expected Don t Know Plan to Return ( Yes) To Local Area Next Year (Base: Return to Local Area) Average Age Head of Household (Years) Median Annual Household Income $150,211 $124,792 See/Read/Hear Collier Message ( Yes) Type of Message Seen (Multiple Response) Internet Television Magazine Newspaper Travel Guides/Visitor Guides/Brochures Influenced by Collier Message (Base: Respondents Reporting See/Read/Hear Message) Activities Enjoyed in Area (Top Five) Beach Dining Relax Pool Shop See/Hear/Read Message of Yes 37.3 Type of Message Seen Influenced by Message Yes Internet TV Magazine Newspaper TG/VG 36.2 Research Data Services, Inc July 2009 Visitor Profile
6 July 2009 Visitor Profile -- Naples, Marco Island, Everglades 6 of 6 Visitors describe the Naples, Marco Island, Everglades area as follows: Beautiful. Busy in season. Calming. Charming, love this hotel. Classy. Clean, inviting. Comfortable. Easy. Eco-tourism destination. Enchanting. Entertaining. Expensive. Fantastic, better than Hawaii. Good shops, walkable. Great nature, animals. Homey. Hospitable. Hot, but nice. Humid. Laid back. Leisurely. Lots of retirees/old people. Lovely, upscale, well-manicured. Mature population. Nice people. Not touristy, relaxing. Off the beaten path, secluded. Overwhelming. Paradise. Peaceful. Pleasant, friendly. Prettiest white sand. Pristine. Quiet, calm, understated. Quieter. Rain. Refreshing. Relaxed. Scenic. Slower pace, no traffic. Small, easy to find things. Sophisticated. Stress-free. Sunny. Tidy. Tranquil. Tropical Wealthy. Well kept/maintained. Wonderful, picturesque. Research Data Services, Inc July 2009 Visitor Profile
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