Creating a Mobile Virtual Network Operator

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2 Creating a Mobile Virtual Network Operator Once a regulatory framework governing mobile virtual network operators (MVNOs) is in place, more and more companies get involved in the MVNO business and set about to recruit new customers. This brings along a whole range of new challenges, the critical one being the need to find a flexible, scalable, feature-rich billing solution capable of ensuring maximum performance at minimum cost. MVNO is an integrated platform providing the highest level of security and control. We offer a comprehensive carrier-grade solution that includes software and, if required, hardware components designed to create a virtual operator from scratch based on the core network of a mobile network operator (MNO) so as to meet the specific demands of this line of business and ensure seamless alignment with your needs. The solution is perfectly suitable for big geographically distributed companies (banks, IT companies, customer care centers, industrial holdings, transport companies) and government agencies. 2

3 FEATURES SERVICE MANAGEMENT: Creating service packages Creating and managing rate plans for services Defining pricing policies SECURITY AND CONTROL: Guaranteed security of corporate communications Full control over personal data Maintenance and storage of customer information in an in-house database Ability to deploy additional specialized information security applications on corporate smartphones and tablets SUBSCRIBER SPENDING CONTROL: Control over subscriber spending (including real-time control) A single account for every service provided to a subscriber (PSTN, broadband, GSM) Setting limits for groups; split billing to separate out corporate usage from personal activity, with separate limits and top-ups CORPORATE IMAGE MAINTENANCE: Branded SIM cards A unique name for the GSM network Branded self-service tools (My Account) ADDITIONAL BENEFITS: Minimizing communications costs by creating roaming-free zones for subscribers Improving the effectiveness of corporate communications Peter-Service has extensive experience in building and deploying successful MVNO solutions. We have an in-depth understanding of the virtual operators business processes and problems they have to deal with. Our solution includes every component that a virtual mobile operator may need to be successful and ensure its subscribers have the best experience possible. 3

4 ARCHITECTURE Payment systems, ATMs, dealers cash registers On- and off-site locations workplaces (customer care, call centers, dealers) Subscribers (self-service), Web Delivery channels ( , documents) Payment acceptance Customer care tools Self-service tools for subscribers Self-service tools for corporate customers Reporting CRM Batch document generation MVNO Operator s internal data network Roaming Inter-operator settlement (interconnect) Real-time control Database Integration with SMS-centers Offline/online-rating Charging center Operator s environment SMSC MSC and other equipment SCP A Typical Solution for an MVNO 4

5 MVNO ARCHITECTURE HIGHLIGHTS: An open data model allows the solution to evolve with the growing needs of the operator Maximum portability and scalability are ensured by the use of Oracle s relational database management system as the database server A three-tier architecture allows for a great number of users, high performance and high availability in dealing with big data volumes A BUSINESS CASE A big Russian holding company decided to reorganize its corporate telephone service. The provider of the holding used an outdated billing system that could not support complex settlement models in relationships with mobile and fixed communications providers. Peter-Service offered a solution specifically developed for inter-partner settlement (interconnect). At some point in the course of the project, the customer decided to change the strategy and set new goals, asking to install a set of BSS products that would allow the holding to deploy a full-scale MVNO and set up roaming-free zones for corporate subscribers all across the country. To achieve those goals, a line of specialized products was deployed, and PETER-SERVICE BSS, a convergent billing solution, was launched, allowing the customer to maintain full control over personal data and guarantee the security of corporate communications. After the project got positive feedback, it was expanded to implement such tasks as migrating the fixed-line and broadband subscribers, implementing CRM, providing M2M and DPI functionality, etc. PETER-SERVICE BENEFITS Extensive experience in implementing large-scale projects An open architecture, a modular approach Products as construction sets that can be easily tailored to a specific project Customization requests are welcomed A flexible pricing policy Technical support centers within easy reach of customers 5

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7 PETER-SERVICE, CJSC 36 Shpalernaya St. St. Petersburg, , Russia tel: +7 (812) fax: +7 (812) Any names and trademarks in this document may constitute intellectual property of the corresponding copyright holders. The document is intended for information purposes only and does not constitute a commercial proposal. Although every effort has been made to ensure accuracy and currency of the information, we cannot guarantee that it does not contain unintentional errors and is fully consistent with the latest software versions due to continuous enhancement of the products and services mentioned in this document. Information about products performance and possible user benefits is based on test results and practical application experience. We cannot guarantee consistency of the results and product adaptability in some instances. Any Information contained in this document may be altered without notice. PETER-SERVICE, All rights reserved #BR001-07E

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