Materials Software Systems Inc (MSSI). Mobile Web Application Technology Service White Paper

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1 Materials Software Systems Inc (MSSI). Mobile Web Application Technology Service White Paper

2 A New Generation of application technology is on the horizon of businesses and consumers MSSI powers a mobile web application technology including portals that lets small and mid-sized businesses and consumers make use of mobile technology to the fullest. This is driven by market changes such as a growing mobile workforce and its need for productivity even when not connected and an explosive growth of new devices such as personal digital assistants (PDA s), portable music players, and gaming consoles, creating exciting possibilities for new applications. These new applications place new demands on the data platform on which they are developed. To meet the needs of this changing application landscape, MSSI provides services to all it s newest technology of the available product line for all mobile web application development a maintenance-free, compact embedded database for single-user client applications for all Platforms, including Tablet PC s, Pocket PC s, Smart Phones and Desktops. This white paper outlines the current business and consumer environment and the key factors that influence the need for this new generation of applications. It describes how MSSI s services could be utilized to satisfy the data platform demands of these applications. Materials Software System, Allecingie Parkway, Richmond, VA-23235

3 Business Environment and Customer Challenges Evolving business and consumer needs are placing new demands on the next generation of applications. In the business sphere, more and more employees or information workers are mobile and are seeing the need to run their traditional desktop applications on mobile devices like PDA s and Tablet PC s. For example, sales personnel require Customer Relationship Management (CRM) applications on their mobile devices; field service employees need to check product specifications and perform online ordering from mobile devices, and so on. In addition, these mobile information workers cannot rely on being connected to the corporate network at all times, but need to have the same rich and complete application experience in the disconnected or occasionally connected state, as they would have in the connected state. A classic example of this is the offline e- mail experience, where users can work on their locally stored s in a disconnected state and synchronize with the server when connectivity is available. Information workers also expect a seamless integrated experience between multiple devices. For example, one may start entering data into an expense reporting application on a PDA and continue working on the same application from a desktop at a later point, starting from where he or she left off on the PDA. Another growing trend in businesses today is to gain competitive advantage by gaining insights from a plethora of data that is collected every day. This data is being gathered at the edges of the enterprise for example: inventory information gathered through scanning Radio Frequency Identification (RFID) tags at a warehouse and needs to be aggregated with data from other edge locations at a central site for analysis. Similarly, the mobile workforce that works at the edges of the enterprise needs relevant and current business information from the central data repository. Meanwhile, Information Technology (IT) departments that develop and deploy these Line-Of-Business (LOB) applications in their businesses continue to grapple with the challenge of providing robust IT services that are secure and reliable in spite of constantly falling budgets, we at MSSI, have a proven track record of developing these application benefiting our customers. Our IT departments continue to look for ways to develop new applications rapidly by leveraging existing skills and tools and to find ways to easily deploy and manage end-user applications, which helps to keep costs down. For consumers, rich personal applications continue to proliferate and evolve on desktops and home devices, such as gaming consoles and Digital Video Recorders (DVR s). These applications are becoming more and more connected as vendors sell additional personalized services through the Internet. For example, a vendor that sells a tax application can offer services to consumers to securely store their year-end data online for any future need. Similarly, vendors can offer enhanced end-user experiences with their client applications using this service model. For example, an online streaming

4 audio/video service that automatically downloads images of the album or video cover can enhance the end-user experience. Staying in touch with the customer through an Internet service can also help vendors track user preferences and better target their software offerings. Rich consumer applications also continue to grow rapidly in mobile phones and in the convergent devices arena. Applications such as calendaring that were in the business realm are now also increasingly being required in personal devices. As application paradigms change, application developers have new requirements for the platform on which these applications are built. In particular, there is a growing need for local-store application and databases that are: Embeddable to provide better application security, performance, and ease of distribution and deployment. Lightweight and compact to preserve system resources, especially in devices where processor and memory is premium. Componentizable to allow application vendors to choose essential functionality only, this keeps application size to a minimum. Supported on multiple devices so the same application code can be used to build applications on multiple devices and platforms. Capable of providing automatic synchronization to allow end-users to work with most recent data in an offline application experience and to push updates to a central location. Built with advanced security to protect against threats such as stolen mobile devices. Dilemma An effective technology solution requires technical expertise, strong software/ hardware architecture, domain knowledge, and a large pool of resources. Developing a technology solution is complex, particularly for the majority of small to mid-size businesses who fall short in IT capabilities and resources. Generally, it is too costly for all but the largest organizations to develop and maintain a system designed from scratch, bringing new infrastructure capabilities while driving the organization s ongoing system needs. The pure onshore development model is expensive and time consuming, and small to mid-size lenders rarely have the expertise or business connections to take full advantage of off-shoring capabilities.

5 A Solution As companies strive to do more, faster, and at a lower cost, alignment with a reliable technology partner with a proven capability is strongly recommended. MSSI, helps small and mid-size businesses propose the right offer to the right customer, at the right time with a best-of-breed technology tailored to the client s unique business model. Employing easy-to-use web/mobile-based and secured applications, MSSI s solutions help to: Faster results and increased productivity We develop custom solution Custom Expertise Advanced E-Commerce Platforms Corporate Intranets and Extranets Custom ERP Extensions Mobile and Handheld Applications Embedded Applications Content Management ebay API and Market Data 3rd-Party Systems Integration Platform Migration Device independent applications We use trusted and reliable platforms for the solution Integrate with third part applications SMS application gateway integrations Voice application integrations Audio/Video streaming and integrations System Administration support and maintenance Application support and maintenance reusable content management system for mobile users

6 Key benefits: Tapping into MSSI s state-of-the-art technology and knowledge of the Mobile industry, the client will be able to: Improve operational efficiencies by reducing processing costs and cycles. Eliminate large up-front technology development costs Improve time to market Avoid application re-keying saving time and reducing errors Retain customers through service excellence MSSI s Engagement model The typical Software product development Lifecycle at MSSI. MSSI has the project delivery know-how and proven methodology to create highly scalable solutions, using best-in-class technology, deployment and processes, that allow management to focus on strategic direction and growth rather than individual transaction details.

7 Our offerings are: Technical evaluation Resource augmentation Hybrid onshore-offshore solution delivery Custom solution delivery Technical implementation Client satisfaction is a must at MSSI, and each client is provided with a Guaranteed Service Level Agreement outlining rigorous performance standards. MSSI helps clients arrive at an IT strategy tailored to their needs through technology evaluation that includes process analysis and mapping. MSSI Mobile application service Industry Skills Matrix Mobile Industry strategic level expertise Mobile domain expertise in handset and application development, testing and roll out Mobile application System Package Implementation Custom Development Functional and business analysts with mobile industry knowledge Application architects/software developers (Java and Microsoft platform) platform independent Database architects/data warehousing/data mining experts Automated mobile application system implementation Audio/Video streaming, SMS, Payment gateway system implementation Business Intelligence (BI) for mobile industry Product integration support with legacy system System support (24x7), on-site, telephone, support Contact Palash Bharadwaj

8 Disclaimer The information contained in this document represents the current view of MSSI, on the issues discussed as of the date of publication. Because MSSI, must respond to changing market conditions, it should not be interpreted to be a commitment on the part of MSSI, and MSSI cannot guarantee the accuracy of any information presented after the date of publication. This White Paper is for informational purposes only. MSSI MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of MSSI.

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