SmartLink-G, SmartLink-GP GSM Dialler. Programming Manual PATENT PENDING

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1 0470 SmartLink-G, SmartLink-GP GSM Dialler Programming Manual PATENT PENDING

2 Copyright The information contained in this document is the sole property of INIM Electronics s.r.l. No part may be copied without written authorization from INIM Electronics s.r.l. All rights reserved. Directive 1999/5/CE (R&TTE) compliance. Hereby INIM Electronics s.r.l. declares that the SmartLink-G and SmartLink-GP are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/CE. The full declarations of conformity of the abovementioned devices are available at URL: 2

3 Table of contents Chapter 1 Overview...5 Chapter 2 General information In-box documentation Manual details Addressees Software information Intellectual property rights Key 6 Chapter 3 Programming the SmartLink-GP Introduction Installing the SmartLeague software SmartLeague software Recommended programming flow Settting up contact data Setting up the SmartLink parameters Programming the Inputs and Outputs IN&OUT Programming the SmartLink-GP as an Intrusion control panel Associating incoming and outgoing calls with actions Programming event generated actions Programming periodic events Remote control of the SmartLink-GP via SMS text messages Programming the device via SMS messages Remote control of SmartLink-GP via DTMF tones 52 Appendix A Example wiring diagram intrusion control Appendix B Features not managed by the Smart- Link-G model

4 Appendix C Default settings of the Smartlink-GP...60 Appendix D Inhibit events for output control...61 Notes

5 Chapter 1 Overview The SmartLink is available in the following models: SmartLink-GP SmartLink-G Besides the features of the SmartLink-G model, the SmartLink-GP model also provides the following advanced features: 1. Intrusion control panel facility 2. Voice dialler (requires SmartLogos60 accessory board) 3. PSTN line call management The Smartlink-G model does not provide these features. This manual describes the Smartlink-GP features and programming process. SmartLink-G users can skip the sections which refer to the advanced features. Refer to Appendix B for a detailed list of the Smartlink-GP advanced features and flexibility-optimized software. Overview 5

6 Chapter 2 General information 2.1 In-box documentation Installation manual Programming manual (this manual) The Installation manual is inside the device package. For extra copies of the installation manual, please contact INIM electronics specifying the order code shown in the Installation manual Appendix B. 2.2 Manual details Title: SmartLink-G and SmartLink-GP Programming Manual Edition,Version: 2.00 Month and Year of issue: October 2009 Code: DCMPINE0SLINK 2.3 Addressees Installer Technical assistance 2.4 Software information Smartleague software version: 3.x.x Firmware version : 2.x.x 2.5 Intellectual property rights The information contained in this document is private property. All rights reserved. No part of this document may be copied or reproduced unless expressly authorized in writing by INIM Electronics, in particular the parts regarding the device specified in the Installation Manual paragraph 2.8 Device identifier INIM Electronics s.r.l. shall not be responsible for damage arising from improper application or use. 2.6 Key Glossary and terminology Device: refers to the device specified in the Installation Manual paragraph 2.8 Device identifier. 6 General information

7 Left, right, behind, above, below: indications using the operator's position in front of the mounted device as the reference point. Pulse output: same as "monostable output" Dialler (phone, SMS, digital): same as "communicator" Qualified personnel: those persons whose training, expertise and knowledge of the respective laws and bylaws regarding service conditions and the prevention of accidents, are able to identify and avoid all possible situations of danger. Click on: click to select a specific item (from drop-down menu, options box, graphic object, etc.). Select: click on a video button Graphic key Text in italics: indicates the title of a chapter, section, paragraph, table or figure in this manual or other published reference. <text>: editable space, for example #<CustomerCode># may become #0001#. [Uppercase letters] (e.g..[a]): indicate the device parts or video objects. The detached notes contain important information about the respective text. Attention: The attention prompts indicate that total or partial disregard of the procedure could damage the connected devices. Danger: The danger warnings indicate that total or partial disregard of the procedure could injure the operator or persons in the vicinity. General information 7

8 Chapter 3 Programming the SmartLink-GP 3.1 Introduction The SmartLink-GP can be programmed to manage: Intrusion control SMS dialler Contact ID Dialler Remote appliance control Voice dialler (optional feature) If the SmartLink-GP is used as a reserve line generator, no programming is required. SmartLink-GP programming requirements: a portable computer for parameter downloading to the powered-up wallmounted device RS232 link cable SmartLeague software 3.2 Installing the SmartLeague software Installing SmartLeague from the CD If included in your purchase order, you will have the SmartLeague Installation CD containing the software for the respective SmartLink-GP firmware. Check the software version, refer to Help, About SmartLeague. New versions of the SmartLeague software can be downloaded from the INIM electronics Web address at After installing the SmartLeague software, contact the Web address to find out about new versions. Internet connection required. Installation instructions 1. Insert the Installation CD into your service computer. 2. Select 'Computer Resources' on your desktop. 3. Find the CD unit, double click on the icon: the CD contents will be displayed. 4. Double click on Setup.exe: the Welcome to the installation program window appears. 5. Select 'Continue': the Folder selection window appears. 8 Programming the SmartLink-GP

9 You should select the suggested folder. 6. Select 'Continue': file installation initializes, the progress bar will indicate completion. Always complete installation, do not select Cancel during the installation phase. 7. Once installation has been completed, the SmartLeague icon will appear on your desktop (if requested by the user) and in the program list: Check for the availability of a new version of the SmartLeague software. 8. Connect with us at to find out about SmartLeague software upgrades. 9. View the differences between the new version and the installed version. 10. Work carefully through the upgrade instructions Check for the availability of a new version of the firmware. 11. Connect with us at to find out about SmartLink-GP firmware upgrades. 12. Work carefully through the download and installation instructions. All upgrades come with the revised version of the manual. 3.3 SmartLeague software SmartLeague is the SmartLink-GP configuring software. The program is designed to run on your service computer and will allow you to program most of the SmartLink-GP parameters without actually being connected to the system. Your service computer must be connected to the mounted powered-up SmartLink-GP during the parameter downloading phase. The connection cable must be long enough to reach the mounted device without difficulty. Refer to the Installation Manual - paragraph 7.13 Connecting the RS232 PC serial link. The parameter settings can be saved to the SmartLeague database and used for service purposes or as a 'standard configuration' for other SmartLink-GP devices. During service sessions, you will be able to view and change the SmartLink- GP parameter settings. Programming the SmartLink-GP 9

10 3.3.1 General information SmartLeague is the configuring software of the entire INIM electronics product spectrum. You can configure numerous devices/systems on your office service computer, regardless of the type of device/system. You can configure a device on your service computer, then write the data to the device EEPROM when you get to the customer's premises. You can work on several parameter groups ('solutions') at the same time, for example, you can copy a device/system configuration and download it to another device/system of the same type. Each solution has its own configuration file: If you wish to create a 'solution', you must first select the device type and model: The start page of the SmartLeague software is connected to the INIM Web providers, if you are connected to internet, it will show all the updated information regarding software and firmware upgrades, revised manuals, instruction inserts and newsletters, etc. 10 Programming the SmartLink-GP

11 To change the Web address of the page and reconnection interval, select Settings, Application data, Miscellaneous Setting up the computer serial output Using the Settings, Application data, Serial Ports menus, check that the selected settings match the serial cable you intend using for the computer to SmartLink-GP connection Configuring a new system 1. Create a new solution (select File, New), or open a solution previously used for a similar system (select File, Open), and save it in the name of the new customer with the new account code. 2. Customize the parameter settings. 3. Save (select File, Save) and if necessary, print the details (menu File, Print). 4. Connect the computer to the RS232 serial port of the device. 5. Download the 'solution' (configuration) to the device, select Program, Download): all six LEDs will blink during this phase. If an error occurs during the downloading phase, you must repeat the operation. The new data will overwrite the previous configuration Programming an installed device 1. Connect the computer to the RS232 serial port of the device. 2. Create a new solution (select File, New), or open the current solution (configuration) of the system (select File, Open). 3. To load the current parameters, select Program, Upload: all six LEDs will blink during this phase. 4. Customize the parameter settings. 5. Save (select File, Save) and if necessary, print the details (menu File, Print). Download the 'solution' (configuration) to the device, select Program, Download: all six LEDs will blink during this phase. If an error occurs during the downloading phase, you will have to repeat the operation. The new data will overwrite the previous configuration. Programming the SmartLink-GP 11

12 3.3.5 Status enquiry 1. Connect the computer to the RS232 serial port of the device. 2. Select Control panel, Status enquiry: a window appears showing the IMEI code, SIM data, installed version and battery, GSM network and input statuses. 3. Select Send SMS, to send an SMS Test text from the SmartLink Viewing the Events log 1. Connect the computer to the RS232 serial port of the device. 2. Create a new solution (select File, New), or open the current solution (configuration) of the system (select File, Open). 3. To view the contents of the events log, select Log. 4. Select the icon. The recorded events will appear on the bottom left. 5. The recorded events appear. The contents of the event log can be printed or saved to the database Print 1. Define the printout header (e.g. Logo, Company name, etc.). 2. To type in the respective data, select Printer settings, from Settings, Application settings. 3. Select the icon and click on the file you wish to print. 3.4 Recommended programming flow Due to the flexibility-optimized SmartLink-GP software, many ways of preparing the parameters exist, depending on the type of application. Generally, you can proceed as follows. 1. Prepare the data: phone numbers for Contact ID reports, SMS texts and voice messages SMS text messages voice messages Caller ID codes 2. Configure the device parameters 3. Configure the inputs and outputs (for intrusion control and reserve line applications). 4. Associate the incoming/outgoing calls with specific actions. 5. Program the events which will: Send pre-set SMS text messages Send Contact ID reports Send voice messages 12 Programming the SmartLink-GP

13 Activate/Deactivate outputs Generate constraint 6. Program periodic events 3.5 Settting up contact data Settting up outgoing call numbers Figure 1 - Phonebook The SmartLink-GP sends outgoing Contact ID reports, voice message calls and event-generated SMS text messages (direct or diverted) to the 10 phone numbers in the phonebook. For example, Central station numbers for Contact ID reports or the phone numbers for SMS text messages. International numbers must be entered in the following format: +xxyyyyyyyyy (e.g ). To view events which generate outgoing calls to the phone number concerned, select + next to the progressive number: Programming the SmartLink-GP 13

14 Parameter Description Note No. Description Phone number Diverted messages Phone number slot Description which identifies the event-associated phone number. number including national and, if necessary, international phone code. Diverts SMS text messages from enabled phone numbers to the phone number (Divert SMS option from the Phone number functions table). For example, this option will allow you to view which SMS text messages SmartLink- GP receives from the numbers concerned Setting up the SMS dialler messages Figure 2 - SMS table The SmartLink-GP manages 10 SMS text messages to communicate recognized events (trouble, input status change, periodic events, etc.) to the numbers in the Phonebook. For example, you can pre-set an SMS text message to warn users of 'flood below deck or basement flood'. When programming the SMS dialler, you must at least define the SMS text message description, the text can be entered successively. Parameter Description Note No. Description SMS text message slot The description which identifies the eventassociated SMS text message. 14 Programming the SmartLink-GP

15 Parameter Description Note Message Message text The underline in the message box indicates the maximum length of the message. 80 characters for messages 1 to 5; 40 characters for messages 6 to Setting up the voice dialler messages (requires SmartLogos60 voice board) Figure 3 - Voice Message table SmartLink-GP manages eight voice messages to communicate recognized events (trouble, input status change, periodic events, etc.) to the numbers in the Phonebook. More than one voice message can be included in a single call. This option optimizes the voice message feature. You can create a group of event messages and a group of messages associated with the places the events may occur. For example, as illustrated, you can select Msg4= Attempted Tamper and Msg6= Jenner St offices" for one call and Msg3= Attempted Intrusion and Msg6= Jenner St offices for another call. Parameter Description Note No. Description Voice message slot assigned during the recording phase. Description which identifies the event generated voice message. The SmartLink will start the voice message as soon as the recipient answers the call. Programming the SmartLink-GP 15

16 Recording voice messages You can record the voice messages by connecting an ordinary touch-tone phone to connector J6 on SmartLogos60 board. Refer to the Installation Manual - paragraph 7.9 Connecting the SmartLogos60 (accessory item). The recording procedure is as follows: 16 Programming the SmartLink-GP

17 3.5.4 Setting up Caller ID codes Figure 4 - Codes table The SmartLeague application uses the installer, user and customer ID codes for SMS or DTMF caller identification (Caller ID) and for SmartLink-GP identification during Contact ID report transmissions to central stations. Parameter Description Note Installer code User code Customer code This is the access code that SmartLeague uses during communications with the SmartLink-GP. This is the access code the user must enter in SMS text message or DTMF commands to the SmartLink-GP. This is the code which identifies the SmartLink- GP during Contact ID report transmissions to central stations. See paragraph 3.12 Remote control of the SmartLink-GP via SMS text messages and paragraph 3.14 Remote control of SmartLink-GP via DTMF tones. Programming the SmartLink-GP 17

18 3.6 Setting up the SmartLink parameters This table contains the general parameters of the SmartLink-GP. Group Parameter Description Note Intrusion control parameters Enable intrusion protection parameters Delay (input/output) If selected, the SmartLink-GP will operate as an intrusion control panel. The inputs and outputs and associated events will be used for intrusion control management. If the SmartLink-GP intrusion control panel is disarmed, the is the interval between the moment of arming and the instant the device detects alarm status on an input. If the intrusion control panel is armed, it is the time the user has to disarm the SmartLink-GP after violating a delayed input. If the user does not disarm the intrusion control panel before the delay ends the SmartLink-GP will generate an alarm event. See paragraph 3.7 Programming the Inputs and Outputs IN&OUT, section Inputs, Parameter Type. PSTN (land line) parameters Tone check Pulse dialing If selected, the device will check the line for the dialing tone before dialing. If selected, the device will use pulse dialing, otherwise it will use DTMF dialing. 18 Programming the SmartLink-GP

19 Group Parameter Description Note Trouble warning parameters Enable 'PSTN (land line) down' warning Enable 'No GSM Service' warning If selected, it will enable the Land line down event and visual signaling on the trouble LED. If selected, it will enable the No GSM Service event and visual signaling on the trouble LED. Answerphone parameters Enable land line (PSTN) answerphone Enable GSM answerphone If selected, it will enable remote control of the device via DTMF tones on the land line (PSTN). If selected, it will enable remote control of the device via DTMF tones on the GSM network. If SmartLink-GP is connected to a fax machine or modem, you must also enable the Double call option. Enable Double Call Useful if the SmartLink-GP is connected to a fax machine or modem that will answer after a set Number of rings. To stop a fax machine or modem from answering a DTMF maintenance call, first enable the Double call option then call the panel and hang up (the call rings must be less than the set Number of rings), make a second call within 60 seconds of hanging up. The SmartLink-GP will pick up the call on the first ring of the second call and will be ready to accept DTMF commands. Only if Enable PSTN answerphone option has been selected. Program the fax machine or modem to answer after the set Number of rings. Number of rings The number of rings which must be detected before answering an incoming call. Programming the SmartLink-GP 19

20 Group Parameter Description Note Dialler parameters Call all Contact ID numbers If selected, the device will call alternately the two or more numbers associated with an event (to transmit Contact ID reports) until all numbers successfully receive the communication. If not selected, the device will call until one number only successfully receives the communication. Call all voice numbers Confirm with * Bypass voice check Same as Call all Contact ID numbers, for voice message calls. If enabled, the SmartLink will consider the voice call successful when the recipient presses * on the telephone keypad. If enabled, the SmartLink will start the voice message 5 seconds after dialing the respective contact number. Call attempts Replay message The maximum number of call attempts the SmartLink-GP will make when operating as a dialer. If a call is unsuccessful (i.e. unanswered) the SmartLink-GP will retry for the set number of call attempts. Indicates the number of times voice messages must be played during a call. If, for example, a call includes messages 2 and 4 and the Replay message parameter is set at 5, messages 2 and 4 will be played five times before the Smartlink-GP ends the call. From 1 to 10. From 1 to Programming the SmartLink-GP

21 Group Parameter Description Note Dialing parameters Remove no. digits Add area code Number of digits to be removed from the prefix of every phone number dialed on the GSM network. Area code consisting of numbers, '*' and '#' to be added to every phone number dialed on the GSM network. Example: phone number , with Remove no. digits=4 result Example: to be applied in countries where the area code is not required for local dialing but is necessary for GSM network calls. Hidden call If selected, incoming and outgoing calls will not generate visual signals on the "Ongoing call" LED. This feature is a useful way of hiding intrusion-panel generated communications from intruders. Credit Parameters Warning each unit of remainingcredit used Automatic credit residue notification If selected, the SmartLink will generate a Low Credit event when credit reaches the "Remaining credit level" and each time the remaining credit decreases by a further unit (,,$, etc.). When the SIM credit goes below this value, the SmartLink will generate a Low credit event. Example: If the Remaining credit level is 12 and the "Warning each unit of remaining-credit used" option has been selected, the first warning will appear when the balance reaches 11.90, then at and 9.94, etc. Programming the SmartLink-GP 21

22 Group Parameter Description Note Other parameters GSM network priority If selected, all calls generated by the voice and ContactID dialler or diverted to reserve line generator will be diverted to the GSM network. Under these circumstances, the land line (if available) will act as the GSM network reserve line. If this option is selected, in the event of 'No GSM service, the device will switch to the land line (PSTN) and check for GSM service restoral every 3 minutes. If the GSM service restores during land line (PSTN) free status, the device will switch back to the GSM network instantly. Ring for blacklist numbers If selected, it will generate a ring on the phone terminals connected to terminals 13 and 14, when the SmartLink-GP receives a call from a Black list phone number. This parameter applies to incoming calls only. DTMF menu without code If selected, DTMF commands can be sent without user code entry during outgoing calls from the device. Press '#'. 22 Programming the SmartLink-GP

23 Group Parameter Description Note Other parameters Simplified management of bistable outputs the SmartLink-GP will restore an event associated output automatically (restore to initial status ON or OFF) when the toggle event clears. This option applies to bistable outputs activated by the following events: 1. Low battery If this option is enabled, it will not be necessary to program restoral of outputs associated with the respective restoral events (e.g. Restore low battery, output 2=OFF) 2. PSTN line down 3. No GSM Service 4. Emergency calls only 5. Arm 6. Ring begin Disable automatic credit-residue notification If selected, the device will not make periodic SIM-creditresidue enquiries to the service provider. SIM-credit residue enquiries can be made via the STATUS message and using the methods the service provider consents to. Status enquiry answer heading Customized heading for the status enquiry answer (see paragraph SmartLink- GP status enquiry). Max. 12 characters. Volume Input Volume Output Volume Increases or decreases the volume of the speaker utilized by the telephone connected to SmartLink. Increases or decreases the volume of the microphone utilized by the remote user. Changes to these parameters may jeopardize the functionality of the other features of the device (Contact ID, DTMF menu). If these features are used, and you wish to change the volume, you must carry out functionality tests. Programming the SmartLink-GP 23

24 3.7 Programming the Inputs and Outputs IN&OUT Figure 5 - Inputs/Outputs table The IN&OUT terminal board provides 5 terminals (5 to 9), each of which can be used as an input or as an output or both. The Use as drop-down menu will allow you to select the operating mode of the terminal. SmartLeague refers to the terminals as input or output using this numeration: In this chapter the terminals are identified by their type and number (e.g. input 1 or output 3). Refer to the Installation Manual - paragraph 5.1 Terminal board for the terminal board Inputs The inputs can be used for devices with two statuses only (active-standby) or for devices with three or four statuses (e.g. standby, alarm, tamper and short-circuit). The four statuses are determined by two termination resistors which determine the three threshold windows. Each exceeded threshold generates an event which can be associated with an outgoing SMS text message, Contact ID report, voice message or activation of outputs and constraint. 24 Programming the SmartLink-GP

25 Input default settings The SmartLink-GP input default settings determine the following conditions: The default settings allow management of the normally closed (or open) contacts and the terminated line (EOL or DEOL), typical of intrusion control panels. See paragraph 3.8 Programming the SmartLink-GP as an Intrusion control panel. To view the events associated with input status change, expand the structure by selecting + next to the input number: Outputs The Open-Collector, pulse or bistable outputs can also be programmed to activate the external LEDs or buzzer. In this case, they will operate with specific characteristics. The outputs can be activated by: events generated by status changes on other outputs, or by internal events incoming calls from recognized phone numbers incoming SMS text messages containing commands DTMF tone sequences Programming the SmartLink-GP 25

26 3.7.3 Inputs/Outputs The IN&OUT terminals can operate as inputs or outputs. 1 For example, during testing, you can command an output then check its status (as an input) and verify the result (i.e. command received or command not received). For example you can: 1. Using DTMF tones, activate output 2 programmed as normally open and bistable. 2. Program event 8 (input 2, that is, the status of output 2) to send an SMS text message to toggle output 3 to ON status. 3. Result: the remote command will close output 2 to ground. The status change will be detected as the input of the event programmed to trigger the send SMS message and activate output 3 actions. If an input signal generates an output-activating event, a different terminal to the input signal terminal must be used. Parameter Description Note Description Output - Polarity Output - Type The customizable name given to the terminal. The identifier (or name) is necessary during remote-activation operations relating to one or more terminals via SMS messages. Output standby status If the output is a pulse output, activation will change its status for the set time only. If the output is a bistable output, activation will change its status until the output is deactivated. Normally open, normally closed (to ground). Pulse or bistable. For example, low battery event, bistable: the warning persists until the battery is properly charged. Pulse: the output generates a pulse to signal low battery status. 1. Patent pending 26 Programming the SmartLink-GP

27 Parameter Description Note Input - Type Output - Confirm Output - LED Output - Buzzer Output - ON Time For pulse outputs only determines the pulse length. To be used when the output is connected to an external buzzer. In this case, activation generates an audible signal (beep) which persists for the entire ON status (if the output is a pulse output for the set ON Time, if the output is a bistable output until standby status is restored). During ON Time, a signal between 0 and 1KHz frequency will be present on the terminal. To be used when the output is connected to an external LED. In this case, activation generates a visual signal (LED ON) which persists for the entire ON status (if the output is a pulse output for the set ON Time, if the output is a bistable output until standby status is restored). If an output activates/deactivates as the result of an incoming call or SMS text command, SmartLink-GP can be set up to send a feedback ring and/or SMS text to the caller. Caller ID must be enabled. Enabled when SmartLink-GP is used as an Intrusion control panel. If you want the LED to blink, click on the respective check box. 2Hz frequency (0.25 seconds ON an 0.25 seconds OFF). Do not click on the check box, if you want the LED to be solid. For example, if the name assigned to the output is "Heating system" (refer to Descriptions), the Output- Confirm SMS will be"heating system OK". See paragraph 3.8 Programming the SmartLink-GP as an Intrusion control panel. Programming the SmartLink-GP 27

28 Parameter Description Note Input - Threshold 3 Input - Threshold 2 Input - Threshold 1 Input - 24h Input - Line termination Enabled when SmartLink-GP is used as an Intrusion control panel. Enabled when SmartLink-GP is used as an Intrusion control panel. The value of the balance resistor which determines the transition threshold from status 1 to status 2, and triggers the status 2 event. The value of the balance resistor which determines the transition threshold from status 2 to status 3, and triggers the status 3 event. The value of the balance resistor which determines the transition threshold from status 3 to status 4, and triggers the status 4 event. See paragraph 3.8 Programming the SmartLink-GP as an Intrusion control panel. See paragraph 3.8 Programming the SmartLink-GP as an Intrusion control panel. 28 Programming the SmartLink-GP

29 Parameter Description Note Calibration The button used to calibrate an input and reduce the effect of loss of component characteristics. a Proceed as follows: 1. Connect a calibration resistor (10K, 12K or 15K as required, between IN&OUT terminal concerned and ground (terminal 4). 2. Connect the SmartLink-GP to a computer. 3. Select the button in the Resistance column: the box will show the value read on the terminal. 4. If the value differs greatly from the value of the resistor connected to the terminal, proceed with the calibration. If the values are very similar, calibration will not be necessary. 5. Otherwise, select Calibrate: answer YES to the confirm request. 6. Click on the value of the resistor used then select Ok. SmartLink-GP compares the selected value and the current value on the input. It will indicate any notable difference and request confirmation to continue. 7. Wait 3-4 seconds: a calibration done message appears. Select the button in the Resistance column to verify the value on the terminal after calibration. Send the parameters to SmartLink-GP before switching off. This is the only way to make the calibration definite! Calibration is recommended on systems using dated components, in order to allow signals coming from these components to have values suitable to detect exceeded balance thresholds and subsequent status changes. You can use the View button in the Resistance column at any time to view the value of the resistance on a specific terminal. The terminal open string indicates a value of over 30K. a. Patent pending 3.8 Programming the SmartLink-GP as an Intrusion control panel Figure 6 - Inputs/Outputs table Programming the SmartLink-GP 29

30 SmartLink-GP can operate as an intrusion control panel by simply programming the inputs and outputs accordingly. For example: Sounder In this example the keyswitch arms/disarms the intrusion control panel. During armed status, any status changes on the entrance and/or store room inputs which occur after the programmable delay will activate an alarm sounder and an external LED and will generate the voice and central station calls. To set up the system as per this example, you must: 1. Enable the SmartLink-GP intrusion control panel option from the Parameters, Intrusion control parameters table: in this way, input 5 will be set up automatically to manage the keyswitch (normally open). 2. Program the other four terminals as inputs to monitor and outputs to activate. 3. Program the events in the Events table for each status of the two inputs used. A typical connection for SmartLink-GP intrusion control applications can be found in the attached wiring diagram. See Appendix A Example wiring diagram intrusion control. You can enable a phone number to arm/disarm the system from remote locations (see Chapter Associating incoming and outgoing calls with actions) Parameter Description Note Input - Type Inputs with the Delayed attribute will not generate the "status-change" event during the programmed delay (defined in Intrusion control panel parameters table). A series of slow beeps emitted by the buzzer indicate that the status change has been detected and the programmed delay is running. Inputs with the Instant attribute will signal status change instantly and will generate the respective event. For example, the Entrance input is delayed long enough for the user to reach the arm/disarm keyswitch of the intrusion control panel at the entrance/ exit of the premises. 30 Programming the SmartLink-GP

31 Parameter Description Note Input - Line termination The line termination type determines the logic of the intrusion control panel input statuses: Input - 24h If 24h is not selected, only Short-circuit and Tamper will be monitored during panel disarmed status. If 24h is selected, all conditions will be monitored, even when the panel is disarmed. For example, this option is useful for duress and device tamper reports. 3.9 Associating incoming and outgoing calls with actions Figure 7 - Phone number functions SmartLink-GP can identify up to 100 phone numbers. Caller ID can be applied to incoming calls or SMS texts and outgoing calls. Caller ID must be enabled otherwise caller/sender identification will not be possible. Incoming calls can either have no effect or be programmed to activate the outputs or the incorporated buzzer. Incoming SMS texts can be diverted to a pre-set number, used for status enquiries or to activate the outputs or the incorporated buzzer. Outgoing calls to black-list numbers can be barred. The SmartLink-GP accepts five numbers with wildcard, that is, with the operator * that accepts any digit (e.g * indicates all Rome numbers that start with 11 ). The five numbers concerned must occupy the first five positions in the list. SmartLink-GP does not answer incoming calls but on caller identification, generates the specified action (e.g. activate an output) and ends the call Programming the SmartLink-GP 31

32 only when a feedback ring is required (see paragraph Inputs/Outputs). In other cases, the call will proceed normally. If Caller ID is disabled, the SmartLink-GP will be unable to identify the caller, therefore, will manage the call as a normal call. Attention: SmartLink-GP can identify these numbers during incoming calls or SMS texts or outgoing calls, on the GSM network only. For wildcard numbers, indicate the numbers with and without the international code (e.g * and 0611* ). For all other numbers, you can enter the number with or without the respective international code). For examples refer to the respective parameters in the following table. Parameter Description Example Divert SMS Black list - Incoming If selected, the SmartLink-GP will divert incoming SMS text messages from the phone number concerned to the phone number indicated in the title of the column, that is, the number selected as Receive diverted messages in the Phonebook. NOTE Texts must not contain more than 70 characters. Texts with more than 70 characters will be cut. If selected, calls from the number concerned will be barred. Wildcard can be used for the first five numbers of the list (e.g. 0611*). In this way, all incoming calls from numbers starting with the digits concerned will be barred. See Black list call warning to find out how the device deals with these calls. For example, you can assign one of the 100 phone numbers available to the SIM card provider for the credit balance messages; in this way Low credit" warnings will be sent to the assigned phone number. For example, you can bar calls coming from a hostile telephone number or code. NOTE You must enter at least two digits followed by *, and not more the seven digits for Wildcard numbers. 32 Programming the SmartLink-GP

33 Parameter Description Example Black list - Outgoing Caller ID Outputs 1-5 Caller ID - Buzzer Caller ID - Arm - Dis. If selected, calls to the number concerned will be barred. Wildcard can be used for the first five numbers of the list. In this way, all outgoing calls to numbers starting with the digits concerned will be barred. If selected, the call coming from the number concerned will activate the corresponding output. The output must be configured as a pulse output in the Inputs/ Outputs window. If selected, a call from the number concerned will activate the SmartLink-GP buzzer which will emit 3 beeps at one second intervals. If the call is from a black list number, the SmartLink-GP will emit 5 audible signals. If selected, and if the intrusion control facility of the SmartLink is operating, incoming calls from the number concerned will arm/ disarm the panel (input 5) and end automatically. The panel will send a feedback ring. For example, you can bar outgoing calls to 'pay numbers' (e.g. " ", "899*", etc.). NOTE You must enter at least two digits followed by *, and not more the seven digits for Wildcard numbers. For example, you can program a call to open a gate or garage. NOTE If an output has already been associated with one of the events included in Appendix D Inhibit events for output control, it cannot be used as a command output. For example, to signal calls from nuisance callers or specific phone numbers. For example, to avoid using the keyswitch. NOTE The panel will send a 4 to 8 second feedback ring as confirmation of the performed arm/ disarm operation. Programming the SmartLink-GP 33

34 Parameter Description Example Enable SMS without user code - Out Enable SMS without user code - Buzzer Enable SMS without user code - Status If selected, SmartLink-GP will accept SMS text commands (to activate/deactivate one or more IN&OUT outputs) from the number concerned without User code entry. The action/s will be as per the setup in the Inputs/ Outputs window. See paragraph Change user code and paragraph Setting up Caller ID codes. If selected, SmartLink-GP will accept SMS text commands to activate the buzzer from the number concerned without User code entry. See paragraph Activating the on-board buzzer and paragraph Setting up Caller ID codes. If selected, SmartLink-GP will accept SMS text status enquiries from the number concerned without User code entry. See paragraph SmartLink-GP status enquiry. For example, to allow the central station operator to bar entrance to the premises. For example, to allow the central station operator to activate the buzzer and warn people on the SmartLink-GP protected premises of nuisance situations. For example, to allow the service technician to check the SIM credit balance and battery status Programming event generated actions Figure 8 - Events table The events are the core of the system and allow SmartLink-GP to manage external conditions (e.g. input signals) and internal conditions (e.g. low battery). The events can generate the following actions: 34 Programming the SmartLink-GP

35 Send SMS text message Send Contact ID report Send voice message Activate/Deactivate outputs Constraint and commands The SmartLink-GP manages four status-change events per IN&OUT input (i.e. 20 events) and other pre-set events generated by SmartLink-GP. Among such events are trouble restoral events such as: Low battery restored. Bistable outputs toggled to ON status by an event must be restored to OFF status, for example Low battery. Or use the Simplified management option. See paragraph 3.7 Programming the Inputs and Outputs IN&OUT. Calls triggered by internal events will take priority over any calls sent through the SmartLink by the device on terminals 13 and 14. Therefore, calls coming from the device concerned will be interrupted automatically, if a dialer-trigger event occurs (Voice, SMS or Contact ID. If several events occur at almost the same time, SmartLink-GP will create a Call queue and will deal with the calls in chronological order. For example, an input short-circuit event can be programmed to activate an output which will act on the shorted device. Or, an Incoming black list number event can be programmed to send a voice message. Parameter Description No. Description Intrusion input logic status Save event Event number Event description Enabled when SmartLink-GP is used as an Intrusion control panel. This shows the statuses (Standby, Alarm, Short-circuit and Tamper) the input manages in accordance with the balance type selected in the Inputs/Outputs table. If selected, the event concerned will be saved to the SmartLink-GP event log with the respective date, time and description. The log stores 32 events. Once the log is full, new events will automatically overwrite the oldest events in the log. The stored events are available for viewing in the Log table, and can be viewed separately from the other parameters. See paragraph Viewing the Events log. Programming the SmartLink-GP 35

36 Delete event programming The event programming can be deleted, for example, if programming errors occur. To perform this operation, select, bottom left, Delete, click-on one or more groups then select Delete: all the selected boxes will be deleted Send event-triggered voice message (SmartLogos60 required) Figure 9 - Events table - Voice messages Each event can trigger and send one or more voice messages to a specific phone number. To allow this, the voice messages must be set up as per the instructions in paragraph Setting up the voice dialler messages (requires SmartLogos60 voice board). In this way, the description of the message to send will appear in the message list. For example, to warn one or more persons of active intrusion. Parameter Description Note Voice dialler Voice messages Folder containing 'send voice message' parameters. Double click to open: columns containing the successive parameters will appear. Double click to close. Check boxes corresponding to the voice messages defined in the Voice message table. The message description appears when you mouse over the respective number on the tooltip bar. You can select several voice messages to be played one after another. For example, you can record a single "address" message to be added to all the event messages. =no parameter has been set =some parameters have been set. 36 Programming the SmartLink-GP

37 Parameter Description Note Phone numbers Check boxes corresponding to the phone numbers for outgoing calls set up in the Phonebook. The phone number description appears when you mouse over the respective number on the tooltip bar. See the Call all voice numbers option to choose whether the message must reach only one of the dialed phone numbers or all of them successfully Send event-triggered SMS text Figure 10 - Events table - SMS Each event can trigger and send an SMS text message to a specific phone number. To allow this, the SMS text messages must be defined as per the instructions in paragraph Setting up the SMS dialler messages. In this way, the description of the SMS text to-be-sent will appear in the SMS menu. For example, to warn the service technician about low battery status. Parameter Description Note SMS dialler SMS text Phone numbers Folder containing 'send SMS text message' parameters. Double click to open: columns containing the successive parameters will appear. Double click to close. List of SMS text messages (preset in the SMS table) available for the event. Check boxes corresponding to the phone numbers for outgoing calls set up in the Phonebook. The phone number description appears when you mouse over the respective number on the tooltip bar. =no parameter has been set =some parameters have been set. Programming the SmartLink-GP 37

38 Send an event-triggered Contact ID report Figure 11 - Events table - Contact ID Each event can trigger and send a Contact ID report to a specific phone number. For example, an input zone alarm event to the central station. Parameter Description Note Contact ID dialler Protocol class Folder containing Contact ID report parameters. Double click to open: columns containing the successive parameters will appear. Double click to close. ContactID protocol class The event protocol class must be approved by the central station. =no parameter has been set =some parameters have been set. Event code 2 digit hexadecimal code The Code must be approved by the central station. Qualifier Phone numbers New for a new event, Restored for a cleared event. In report coding New=1 and Restore=3. Check boxes corresponding to the phone numbers for outgoing calls set up in the Phonebook. The phone number description appears when you mouse over the respective number on the tooltip bar. See the Call all Contact ID numbers option to choose whether the message must reach only one of the dialed phone numbers or all of them successfully. 38 Programming the SmartLink-GP

39 The code which allows the central station to identify the system must be entered in the Codes window (refer to paragraph Setting up Caller ID codes). Setting Contact ID at default Select Default Contact ID bottom left: SmartLink-GP will apply Contact ID default configuration to all events. The event default codes are DCS (Digital Communication Standard) international reporting protocol, for example: Event Protocol class Event code Qualifier Low battery 3 A2 1 Indicates 3=trouble A2=Low Battery 1=New event You can create model solutions tailored to the needs of specific central stations, for each solution you can: 1. select default Contact ID reporting protocol 2. customize the Codes to central station requirements 3. print the Contact ID table using File, Print. Using the SmartLink-GP as an intrusion control panel The event associated with status change on input 5 (arm/disarm intrusion panel) does not have a Contact ID code. The events associated with status change on the inputs will have Contact ID codes which depend on the logic status of the input and its balance: Input logic status Intrusion control Protocol class Event code Qualifier Alarm 1 3A 1 Standby 1 3A 3 Tamper Short-circuit Programming the SmartLink-GP

40 Activate an output in response to an event Figure 12 - Events table - Outputs Each event can activate/deactivate a pulse or bistable output. To allow this, the outputs must be set up beforehand as per the instructions in paragraph 3.7 Programming the Inputs and Outputs IN&OUT. In this way, the output description will appear in the selectable Outputs list. For example, if an event occurs on an input connected to flood detectors, it will be possible to cut off the water supply at the mains. Attention: Bistable outputs (activated by events) do not deactivate automatically when the event clears. You must program deactivation by selecting the respective 'restore' event. Or use the Simplified management option. See paragraph 3.7 Programming the Inputs and Outputs IN&OUT. Parameter Description Note Outputs ON Folder containing the output activation parameters. Double click to open: columns containing the successive parameters will appear. Double click to close. Check boxes corresponding to the Inputs/Outputs configured in the Outputs table. If selected, they will activate the respective output. The output description appears when you mouse over the respective number on the tooltip bar. =no parameter has been set =some parameters have been set. If the output is a pulse output, activation will change its status for the set time only. 40 Programming the SmartLink-GP

41 Parameter Description Note OFF Check boxes corresponding to the Inputs/Outputs configured in the Outputs table. If selected, they will deactivate the respective output. The output description appears when you mouse over the respective number on the tooltip bar. Deactivation of a pulse output ends any ongoing pulse signal, otherwise, it has no effect Implement constraint after event Figure 13 - Events table - Constraint Each event can implement constraint and generate commands. For example, a No GSM Service event will switch dialing to the land line (PSTN). Parameter Description Note Options Land line (PSTN) constraint Folder containing Constraint parameters. Double click to open: columns containing the successive parameters will appear. Double click to close. If selected, all outgoing calls (voice messages and Contact ID reports) generated by the event will be sent on the land line (PSTN), thus ignoring the SmartLink-GP reserve line feature and GSM network priority option. =no parameter has been set =some parameters have been set. If this option is selected, the device will be unable to make any calls associated with the event during 'land-line down' conditions. Programming the SmartLink-GP 41

42 Parameter Description Note GSM network constraint Clear call queue Periodic warning constraint Hide outgoing call If selected, all outgoing calls (voice messages and Contact ID reports) generated by the event will be sent on the GSM network, even when the land line (PSTN) is working. If selected, this event will interrupt the ongoing call and cancel any event generated calls. If selected, this event will generate a Programmable periodic event. If selected, the visual/audible ongoing call signal will be hidden when the event occurs: LED On Start call event End call event If, for the Start call and End call events, you select Save event, these events will be saved even if the audible/visual signal has been excluded. If this option is selected, the device will be unable to make any calls associated with the event during 'No GSM Service' conditions. For example, this option is useful when users want to stop unnecessary calls generated by false alarms. Within limits, for events relating to input 4, this parameter has the competency to "Divert all calls to the GSM network for 3 minutes. For example, if you want to hide SmartLink-GP calls to the central station during a robbery. 42 Programming the SmartLink-GP

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