Serenity s Web & Mobile Remote Access Concept

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1 Serenity s Web & Mobile Remote Access Concept

2 Communication Concept

3 INSTALLATION Panel first connection

4 Panel first connection The Serenity is supplied with unique serial number and Mac Address (factory default). The Server IP is programmed by default but can be modified by the installer. The system is installed and its accessories are learned (as usual) The installer connects the Serenity to the internet through the router (wired) Step 1: The Serenity calls the server by using the programmed Server IP. Step 2: The server receive the request from the Serenity and start its registration (Unique Serial Number and Mac Address) Step 3: The server acknowledges the registration to the Serenity. A message or signal should be indicated on the Serenity Screen

5 Panel first connection The Serenity Panel is now connected to the server through the internet. The Serenity Panel is registered in the Panels Data Base Hi Server, I m (S/N + MAC) alive, my IP is XXXXX OK Thanks! Only Port Forwarding in router. The router is just a gateway between the Serenity and the server. No need of Fix IP!

6 User Registration The Serenity Panel is supplied with label on it and on the box. This label indicates the Unique Serial number (S/N) and the Mac Address of the panel. The user register his Serenity in the Data Base (using computer, Smartphone or tablet). For example: Registration on the website The Serenity is registered on the Server. The user is registered in the Data Base. Interconnection between panels data base and users database.

7 User Registration form Step 1 Your Name: First Last Your Create Password: Confirm Password: Your Country: The user goes on website registration (Ex: thecrowcloud.com) Mobile Phone: +972XXXXXXXXX Your Panel Serial Number (S/N): International format Used for SMS Your Panel MAC Address: Label on Serenity I confirm conformity of all infos.. Create User Now!

8 User Registration form Step 2 Your Name: Smith John The user fill the form and submit it to the server by clicking on Create User Now! Your Create Password: Confirm Password: ******* ******* The server receives the request and send or SMS to the Mobile phone number for verification Your Country: Israel Mobile Phone: Your Panel Serial Number (S/N): C8 International format Used for SMS Your Panel MAC Address: EEAAB56 Label on Serenity x I confirm conformity of all infos.. Create User Now! The user receives or SMS with code

9 User Registration form Step 3 Final Please enter the code you received : 1458 Confirm! The user is now registered and its mobile phone number is verified. The user receives notification with his credentials. Panel is registered in Panels Database User is registered in Users Database Mobile phone will be used for SMS verification (for support access authorization)

10 Web User Interface SECTIONS Home Page Security Options Pictures Users Support & Info Date & Time System Status Notifications (like update available) System Status Area(s) Status (all active areas) Open Zone(s) Arm Disarm Partial Events History (by type or date) Troubles Outputs Last Pictures Search Pictures Take Picture(s) Delete Picture(s) User Info Update user info Change Password System Version System S/N System MAC address System IP Logs (last connections users and IP) Restart Instructions manuals

11 Web User Home Page Function Description Welcome Welcome John (User name from database) Date & Time System Date & Time System Status Notifications Ready / Not Ready Open Zone(s) Trouble(s) Latest version upgrade Eligibility for PIRCAM

12 Web User Home Page Welcome John! User name is retrieved from user database Date & time (from system) Log Out System Status (Armed / Disarmed / Partial) (Ready / Not Ready) Open Zone(s) Hyperlinks to Security section Trouble(s) Notification: Updated version is available for your system. To apply this update, make sure your system is disarmed and click the button below Upgrade Now!

13 Web User Security Page Function System Status Area(s) Status Zones Status Ready / Not Ready Trouble(s) Description Indicates all active partitions and their names Status of active partitions Open Zone(s) indicated in their dedicated area. Detailed Display of Open(s) zones with Bypass option Actions on Area Arm / Disarm / Partial Events History Outputs Display of Events history by type and/or date If Alarm event: Show alarm details and pictures Outputs status Possibility to activate/deactivate outputs

14 Web User Security Page My System Status Ready / Not Ready Date & time (from system) Log Out Armed / Disarmed / Partial Current Trouble(s) indicated here: Batt Low, RF Interference Outputs Status House (Area 1 Name) X Open Zone(s) View Area Status (Ready / Not Ready) Click to open the outputs page View Click view to see open zones and bypass them Garage (Area 2 Name) ARM DISARM PARTIAL Area Status (Ready / Not Ready) Events History View X Open Zone(s) View Click view to see open zones and bypass them ARM DISARM PARTIAL Click to open the outputs page

15 Web User Security Page Open zone(s) indicator in the specified area. Click on view button to open the dedicated Open Zone(s) page Zone # 05 Description Living Window Bypass 14 Kitchen The area name is retrieved From the Control Panel The user can manually bypass open zones House (Area 1 Name) Area Status (Ready / Not Ready) X Open Zone(s) View Click view to see open zones and bypass them ARM DISARM PARTIAL The user can Arm / Disarm / Enter in Stay Mode by clicking on buttons. IP request sent to the Control Panel.

16 Security Page - Outputs The user can see the status of outputs and activate or deactivate them. Outputs Status View Output # Description Internal Siren External Sounder Status Activated Activated Action 11 Garage Door Deactivated 12 Rear External Lights Deactivated

17 Security Page Event History The user can see the last events Events can be displayed by Type or by Date Same format as Easy Serenity PC Software Events History View

18 PIRCAM Section My System Status Concept: Inter-connection between user, server and panel: The PIR Camera is connected to the panel. The Panel is only a Gateway (no web server, no mail server, no storage) The Panel is connected to the server through the internet The server send requests to the Panel (Take pictures) The server receive pictures from the panel, store and send notification to the user The server store pictures. Possibility to search for pictures The web storage is 20MB/user. After 20MB oldest pictures are deleted

19 PIRCAM Alarm notification My System Status Picture transmission in case of alarm Pictures are Stored in Server Panel Armed 1. Intrusion detected 2. PIR Cam take picture(s) 3. Picture(s) are sent to the Panel 4. The panel receive pictures and forward them to the server 5. No pictures stored in Panel Users receive notification with picture in attachment. Picture can be stored on user s device

20 PIRCAM Picture Request My System Status Picture transmission in case of request User request picture from his device to the server (Take picture of the Living PIR Cam) Server send IP request to the Panel (Picture request from PIRCam 3) Panel receive IP command and send request to the selected PIRCam User receive picture on his device by Pictures are Stored in Server Panel send picture to the server PIR Cam take picture(s) and send it to the Panel

21 PIRCAM Picture Search - Optional My System Status Picture browsing By Date Results will show pictures stored on the selected date The user can browse pictures from the server By Period Results will show pictures stored during the selected period Last Pictures Results will show last pictures (20 last pictures for example)

22 Web User My Account My System Status Web User Account Management Web user s information and options: Current Username & Password , Phone number Change web access password Add addresses for notifications and alarm events

23 Web Support & Information My System Status Information on System & Support Panel Info Panel Options Web/App Info Support System Software Version (notification of update) Restart the System Mobile App: Software Version (notification of update) Manuals Downloads System IP (the internal IP is displayed) Reset Alarm events Web: LOGS Latest Connections (User + IP) Link to Company Website System Serial Number Refresh Server Connection MAC Address Server Connection Status

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