Information we collect and how we use it

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1 Information we collect and how we use it When you use the Services you will have the option to provide us with personal information. This means that any information concerning the personal or material circumstances of an identified or identifiable natural person, such as name, postal address, e- mail address, telephone number but also the usage data such as the IP address, UDID, of a device, have to be handled trustfully. We collect information about you in two ways. First, we collect personal information provided to us directly by you, such as when you apply to become a user of our services i.e. place a booking, e- mail us, authenticate an order, or request information from us. Second, we automatically receive information from your browser, including, but not limited to Internet protocol (IP) address (host name of the device used), UDID (unique device identifier), information about type/version of your browser, operating system, referrer URL (source of a link), time of the server inquiry cookie and web beacon or web bug information. When visiting our Website, we may place one or more cookies on your device. A cookie is a small file, typically of letters and numbers, downloaded on to a device when the user accesses certain websites. Cookies are then sent back to originating website on each subsequent visit. Cookies are useful because they allow a website to recognize a user s device. Cookies are used to keep track of your movements within the website, help you resume where you left off, remember your registered login, preferences and other customization functions. The Pages store a corresponding file (with same ID tag) to the one they set in your browser and in this file they can track and keep information on your movements within the site and any information you may have voluntarily given while visiting the website. This Privacy policy is subject to constant changes, since we always strive to improve our services and Pages. By using our Pages you consent to the changes and agree that you will check this policy from time to time and opt out if any of the changes are unacceptable for you Session cookies expire at the end of a browser session and persistent cookies are stored on a user's device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. First party cookies in basic terms are cookies set by a website visited by the user - the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than the one being visited by the user. Analytic cookies are used to gather information about how you access and use a webpage.

2 Your Benefit Collected Data & Nature Our Use You are We collect data about the pages of provided with our website that were viewed during the content Your visit, any actions or movements that is most within the website or store and appealing to movements to/from the website majority of from/to another website, e.g. the full users Uniform Resource Locator (URL) clickstream to, through, and from our You attribute Web site, including date and time, to removal of page response times, download malfunctions and improving user experience errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse- overs), and methods used to browse away from the page, IP address, UDID, domain types like.co.uk and.com, Identification of Your device, Your browser type, version, and time zone setting, browser plug- in types and versions, Your operating system, computer specific ID, the country and telephone area code where Your device is located. analytical cookies, session and persistent cookies, used also for (behavioral) advertising as stated below For our internal purposes of conducting analysis - measuring appeal of specific items, topics and tailoring the content in accordance with what majority of users prefer. Data are collected via third party system called 'Google analytics' and by conducting user tests. Data are used solely for our internal purposes. You are provided with the content that is most appealing to majority of users You attribute to removal of malfunctions and improving user experiance A random unique number or string of letters and numbers to identify your browser, the times and dates that you interacted with the site recently and the marketing materials or referring pages that led you to the site. We use Google Analytics, which is a web analytics service provided by Google, Inc. ( Google ), to help us see how our Pages are used. In doing so information about your use of our Pages, including your IP address, may be transmitted to Google and stored on servers in the United States. The data collected by Google Analytics is used to analyse how frequently the same people revisit the Page, how the Page is found (from advertising or referring websites), and which pages are most frequently

3 viewed. This information is combined with data from other users to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. We can create anonymized interest categories and similar audiences groups. For more info: privacy/ Cookies from Google Analytics in detail The analytics.js JavaScript library is party of Universal Analytics and uses a single first- party cookie containing an anonymous identifier used to distinguish users. The ga.js JavaScript library uses first- party cookies to: 1. Determine which domain to measure 2. Distinguish unique users 3. Remember the number and time of previous visits 4. Remember traffic source information 5. Determine the start and end of a session 6. Remember the value of visitor- level custom variables 7. Cookie Time Description _utma 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing utma cookies exists. The cookie is updated every time data is sent to Google Analytics _utmb 30 minutes from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. _utmc End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the utmb cookie to determine whether the user was in a

4 new session/visit. _utmz 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. _utmv 2 years from set/update Used to store visitor- level custom variable data. This cookie is created when a developer uses the _setcustomvar method with a visitor level custom variable. This cookie was also used for the deprecated _setvar method. The cookie is updated every time data is sent to Google Analytics. _utmx, _utmxx Six months For AB testing - to display different services, ads to a _utm_xpid One day group of aggregated and anonym users Additional Superstar cookies used for advertising Preference Cookies used for advertising id is stored in browsers under the domain doubleclick.net; we use these cookies for behavioral advertising; Sometimes a cookie may be set on the domain of the site you are visiting. In the case of our DoubleClick product, a cookie called gads may be set on the domain of the site you are visiting. Other Google properties like YouTube, may also use the Doubeclick cookie to personalize ads. Persistent 2 years Conversion cookies id, _drt_, FLC, NID and exchange_uid. Help us to determine how many people who click on our ad end up purchasing their products. Tell us that you clicked on the ad and proceeded to our site. We do not link your browsing between our sites and they persist for a limited time.

5 Advertising by using Google services doesn`t enable to use information that could identify you directly. We may control how often an ad is shown to a browser, how long it is shown for and how often it will appear. We may check what section of our website are you browsing and send you ads we believe are of your interest. We collect unique ID from you browser and track how you use the site, when you visit sites from other parties, we may do the remarketing of our services. We may set a group of words and if you use these words while surfing, we may display you an ad. We may can create remarketing lists and use one of predefined visitor segments for advertising. Data from Google s Interest- based advertising or third party audience data (such as age, gender and interests) is used in a non- personal anonymous manner, solely for statistical purposes.