Alcatel-Lucent OmniPCX Enterprise Communication Server. Alcatel-Lucent IP Touch 4028 Phone Alcatel-Lucent 4029 Digital Phone

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1 Alcatel-Lucent OmniPCX Enterprise Communication Server Alcatel-Lucent IP Touch 408 Phone Alcatel-Lucent 409 Digital Phone

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3 User manual Introduction How to use this guide Thank you for choosing a telephone from the Alcatel-Lucent IP Touch 408 & 409 Digital Phone range manufactured by Alcatel- Lucent. Your IP Touch 408 & 409 Digital Phone terminal has a new ergonomic layout for more effective communication. A large graphic screen, in conjunction with various keys and the navigator, allows you to make calls, configure and program your telephone., Actions Lift the receiver. Hang up. Keypad Numeric keypad. Alphabetic keypad. a receiver that is pleasant to use: it fits nicely in the hand with a flexible grip section, Specific key on numeric keypad. communication is even more convenient using the audio keys (loudspeaker, handsfree),, the convenient alphabetic keypad, to call your parties by name, Navigator Move the navigation key up, down, to the left or to the right. To go back one level (press and release) or to return to the welcome page (press and hold) ; during a call, can be used to access the different pages (Menu, Main, etc.) and to return to the telephone screens. Display and display keys Audio keys Smith John Partial view of display. Display key. Speaker, Handsfree. Adjustment reduce. Adjustment increase. Programmable keys and icons Line key. Other fixed keys Hold and Transfer keys. Icon corresponding to key. MENU key. Voice mail access key. Other symbols used Means that the feature is accessible from the Menu page. pers. Main Means that the feature is accessible from the Main page. Means that the feature is accessible from the Info page. Means that the feature is subject to programming. If necessary, contact your installer. Means that the feature can be accessed by pressing a programmed key - see Program the keys for the Main page or the add-on module. These symbols may be supplemented by small icons or text.

4 How

5 Contents Toc Getting to know your telephone p. 1. Description of the screens p Welcome screens p Call management screen p Application screen p. 8. Using your telephone p. 9.1 Making a call p. 9. Answering a call p. 9. Using the telephone in "Hands free" mode p. 9.4 Activating the loudspeaker during a call (receiver lifted) p. 10. Calling your party by name (company directory) p. 10. Make calls via your programmed call keys p Calling from the common directory p Redial p Callback an unanswered call p Requesting automatic callback if internal is busy p Answering an internal call in intercom mode p Sending DTMF signals p Mute, so that your party cannot hear you p. 11. During a call p. 1.1 Making a second call during a call p. 1. Answering a second call during a call p. 1. Switching between calls (Broker call) p. 1.4 Transferring a call p. 1. Three-way conference with internal and/or external parties (conference) p. 1. Talk simultaneously to more than partys p. 1.7 Casual conference p. 1.8 Placing a call on hold (HOLD) p. 1.9 Parking a call p Barge-in/Intrusion into an internal call p Adjust audio volume p. 1.1 Signal malicious calls p Sharing p Answering a night or a general bell p Manager/assistant screening p Individual pick-up p Hunt groups p Calling an internal party on his/her pager p Answering a call on your pager p Calling a party on his/her loudspeaker p Sending a written message to an internal party p Sending a copy of a voice message p Sending a recorded message to a /a distribution list p Broadcasting a message on the loudspeakers of a station group p. 19. Keeping in touch p. 0.1 Diverting calls to another (immediate forwarding) p. 0. Forwarding your calls to your voice message service p. 0. When you return, review your recorded messages p. 0.4 Diverting calls to your pager p. 0. Forwarding your calls from the receiving terminal ( Follow me ) p. 0. Applying a selective forwarding p. 0.7 Cancelling all forwardings p. 1.8 Cancelling a specific forwarding p. 1.9 Diverting calls when your line is busy (forward if busy) p Do not disturb p Leaving a recorded message for internal callers p. 1.1 Consulting written messages p.. Managing your charges p..1 Charging your calls directly to business accounts p.. Finding out the cost of an outside call made for an internal user from your terminal... p. 7. Programming your telephone p Initializing your voice mailbox p Customizing your voice greeting p Modify the password for your phone set p Modify the password for your voice mailbox p Adjusting the audio features p. 7. Adjusting screen brightness p. 7.7 Selecting the welcome page p. 7.8 Selecting language p. 7.9 Program the keys for the Main page or the add-on module p Erase a programmed key p Programming an appointment reminder p. 7.1 Identifying the terminal you are on p Lock / unlock your telephone p Configuring the audio jack of your telephone p Call the associated set p Forward your calls to the associated p Modify the associated p The Tandem configuration p Create, modify or consult your intercom list (max. 10 s) p. 8 Compliance p. 9

6 Receiver Getting to know your telephone Adjust the tilt of the screen LED Green flashing: arrival of an internal call. Orange flashing: arrival of an external call. Red flashing: priority or alarm call. Display and display keys Contains several lines and pages providing information on calls and the features accessible via the 10 keys associated with the words on the screen. Forward icon: pressing the key next to this icon allows you to program or change the forward feature. Receiver connected. Silent mode enabled. Appointment programmed. Telephone locked. Display keys: pressing a display key activates the feature shown associated with it on the screen. Navigation OK key: used to validate your choices and options while programming or configuring. Left-right navigator: used to move from one page to another. Alcatel-Lucent IP Touch 408 Phone hold transfer Up-down navigator: used to scroll through the content of a page. redial Back/Exit key: to return to previous menu (short press) or return to first screen (long press): during a call, provides access to welcome screens (Menu, Info,..) and to return to the call icon screens. end Welcome screens Menu pers. Main Info Menu page: contains all features and applications accessible via the keys associated with the words on the screen. Main page: contains call line keys (allowing supervision of calls) and programmable call keys. Info page: contains information on the telephone and the status of its features: name, telephone, of messages, activation of forwar feature, appointment reminder, etc. Socket for connecting headphones or a handsfree/speaker unit Audio keys END key: to terminate a call. Alphabetic keypad Call display Incoming call Call in progress or outgoing call Handsfree/Speaker Key: to make or answer a call without lifting the receiver. Lit in handsfree mode or headset mode (short press). Flashing in speaker mode (long press). Intercom/Mute key During a call:press this key so that your party cannot hear you. Terminal idle:press this key so that you can automatically answer a call without lifting the receiver. Call on hold To adjust the speaker or receiver volume up or down If you get two calls at the same time, you can switch from one call to the other by pressing the display key associated with each call. Left-right navigator: used to check calls Extension unit Feature keys and programmable keys An extension unit can be fitted to your telephone. This provides additional keys which can be configured as feature keys, line keys, call keys etc. To affix labels: push the holding strip of the unit backwards to you and lift it. Install the label under the keypad, in the housing designed for, and place the keypad back into position. Guide key: used to obtain information on features of the 'menu' page and to program key of the 'main' page. Messaging key to access various mail services: if the key flashes, a new voice message or a new text message has been received. 'Redial' key: to access the 'Redial' feature. Hold: the call is placed on hold. Transfer: transfer the call to another.

7 1 Description of the screens 1.1 Welcome screens Other Main page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator is used to access all the speed dial keys (apart from those displayed by ault). Direct call keys are programmed or modified via the Information key. Tue 1 jan 004 Menu page Main page Info page Menu Main Info Date Tue 1 jan 004 Time and status icon Line Anne Pascal Scroll bar: shows the position on a page Menu Settings Appointment Main Info Lock Call forwarding icon Stationary: no forwarding activated. Rotating: forwarding activated - blue: immediate forwarding - orange: forwarding if busy or absent Displays the content of the page selected Info page: contains information on the telephone and the status of its features: name, telephone, of messages, activation of forwar feature, appointment reminder, etc. Tue 1 jan 004 Menu Main Info Name: Anne Number: 7794 Menu page: contains all features and applications accessible via the keys associated with the words on the screen. From this page, it is possible to adjust the ringer volume and screen brightness, program the time of an appointment, lock the terminal, ine the ault page displayed, configure voice mail, and access telephone features such as calling back one of the last 10 s or intercepting calls. Lun 1 jan 004 Menu Main Info Left-right navigator: used to move from one page to another. Settings Appointment Lock Up-down navigator: used to scroll through the content of a page. 7

8 1 Description of the screens 1. Call management screen 1. Application screen Date Incoming call icon Time and status icon Date Application name Tue 1 jan 004 Time and status icon Call holding icon Call in progress icon Pop-up display of features accessible while the call is taking place Conference Incoming call presentation screen. This screen is temporarily displayed when a call arrives and shows the name and/or of the caller. Events screen Application screen Each torresponds to a call, the status of which is symbolized by its icon (in progress, held, arrival of new call). When a call is in progress, use the left-right navigator to look at held or incoming calls. Application screen: displays information relevant to programming or configuring the telephone. Events screen: displays events connected to the programming or configuration operations in progress, confirmation, rejection, error, etc. Use the up-down navigator to display the features accessible. These features (transfer, conference, etc.) are directly related to the status of the call consulted. For example, the transfer feature will not be available between a call in progress or a held call and an incoming call. Back/Exit key: used to switch from a telephone screen to an application screen. For example, can be used while a call is in progress to look up a, program an appointment reminder, etc. Calls can also be managed from the Main page. While the call is in progress, press the Back/Exit key and display the Main page. Calls in progress or waiting are displayed on the different line keys. It is then possible to converse with the caller of your choice by pressing the key associated with him. 8

9 Using your telephone Other.1 Making a call. Answering a call is calling Dial the for your call Lift the receiver Number required Lift the receiver Handsfree Press the key next to the 'incoming call' icon Handsfree Number required Programmable line key Dial by name. Using the telephone in 'Hands free' mode Terminal idle: you are in handsfree mode 00:' You are on a call with the destination Press and release Call in progress: Terminate your call To make an external call, dial the outside line access code (9) before dialing your party's. The digit 9 is the ault code for an outside line. For the attendant, dial '0' (by ault). 00:' You are on a call with the destination Press and release If the internal or outside does not reply: During a call, you can lift the receiver without terminating the call. StSpkr announ. Call back Text mail Broadcast a message on the loudspeaker of the free terminal Request callback to a busy terminal Send a written message Text mail Send a voice message Go to next screen 9

10 Using your telephone.4 Activating the loudspeaker during a call (receiver lifted) - Speaker. Make calls via your programmed call keys pers. Main 10:0 00:' the loudspeaker key flashes PERS. Main Helen You are on a call with the destination Activate loudspeaker (long press) Access the 'Main' page Select the party you want to call from the programmed call keys Call the selected party The key is no longer lit.7 Calling from the common directory Adjust volume (9 levels) Deactivate loudspeaker (long press) Your terminal has access to a common directory of outside s. press and release the loudspeaker key to switch to handsfree mode (light steady).. Calling your party by name (company directory) Directory.8 Redial Display of all the parties meeting the search criteria Redial last redial Enter the name or initials or the surname and first name of your party Select the type of search you want (last name, last name and first name* or initials*) 'Redial' key 'Menu' page.9 Callback an unanswered call Display the Press the key Modify the search previous and associated with next names the party to call *Name must be entered in format name/space/first name. Call back the last caller Callback last caller No answer Last caller: This key is used to display the entire name when it is truncated. Call back the last caller 10

11 Using your telephone List of last callers: To deactivate - Terminal idle: No answer unreplied internal calls unreplied external calls The corresponding LED goes out.1 Sending DTMF signals Select a name or a Erase the list of unanswered calls: Recall No answer unreplied internal calls unreplied external calls Even if your system is not touchtone by ault, during a call you sometimes have to send DTMF signals, to a voice server, an automated attendant or a remotely consulted answering machine. 00:' You are on a call with the destination * Send DTMF To activate The feature is automatically cancelled when you hang up..10 Requesting automatic callback if internal is busy.1 Mute, so that your party cannot hear you Internal is busy Call back callback request acknowledged You can hear your party but he/she cannot hear you:.11 Answering an internal call in intercom mode You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in handsfree mode. The screen shows the caller s identity. To activate - Terminal idle: 00:' You are on a call with the destination Disable microphone The key lights up corresponding LED lights up The key is no longer lit Resume the call When your caller hangs up, intercom mode remains active. 11

12 During a call Other.1 Making a second call during a call During a call, you can call a second person (consultation call):. Answering a second call during a call A second party is trying to call you: h old menu main 10:0 info 00:' 00:' is calling You are on a call with the destination The first call is placed on hold You are on a call with the destination Name or no. of the caller displayed for seconds Number of Name of second party second party Other methods for calling a second party Dial the for your call. Name of second party. John 00: Answer displayed call:: Take call Line key for which The first call is placed on icon is flashing hold To return to your first caller and end the call in progress: John 00: - To access the 'Redial' feature (press and hold). - Call back one of the last 10 s dialed (short press). John 00: In conversation Programmable line key. Key associated with the 'incoming call' icon To cancel your second call and recover the first: John 00: Cons call off 00:'. Switching between calls (Broker call) During a call, a second call is put on hold. To alternate between calls: If you make an error, hang up: your telephone will ring and you will recover your first call. John 00: 00: Key associated with the 'incoming call' icon Place your first party on hold 1

13 During a call.4 Transferring a call. Talk simultaneously to more than partys To transfer your call to another : You are in a conference call with partys. To add another party to the conference: 00:' transfer transfer John Call back 00: Add You are on a call with the destination Press 'Transfer' key Dial the to be called Press to perform the transfer Insert main 4 party s name or Transfer between two outside calls may not be possible, depending on system configuration.. Three-way conference with internal and/or external parties (conference).7 Casual conference During a -way conference, you can add up to three additional participants. During a call, to establish a three-way conference: You are in a -way conference Add your party answers Conf Conf Code for Conference feature Number of second party Press to establish the three-way conference Insert required Cancel conference and return to first correspondant (if conference is active): End conference.8 Placing a call on hold (HOLD) Hang up on all correspondant (if conference is active): End conference Private hold: during a call, you may place the call on hold and recover it later, on the same telephone: h old After the conference, to leave your two parties talking together: 00:' Call back You are on a call with the destination Your call is placed on hold 1

14 Press 'Hold' to recover the call on hold: Common hold: to recover your call on any telephone in your system. 00:' On hold h old You are on a call with the destination Recover the call on hold from any telephone: 00:' Your call is placed on hold During a call To recover the parked call: Park/retrieve call To automatically take the parked call, pick up the handset of the parking destination set. reach the 'Menu' page Call pick up services Custo Services Consultation Park/retrieve call If the parked call is not recovered within a preset time (1 min 0 by ault), it is either transferred to the attendant or it rings back the extension that parked the call, depending on system configuration. Key associated with the 'incoming call' icon 00:'.10 Barge-in/Intrusion into an internal call Your party s line is busy. If the is not protected and if authorized, you can intrude into the call:.9 Parking a call Barge In Barge In Park/retrieve call You can park a call and retrieve it on another extension: Same key to exit Protection against Barge-in/intrusion: Intrusion protection Park the call 00:' You are on a call with the destination Press programmable key Enter the desired A parking announcement message is displayed on the screen of the parking destination set. Protection is cancelled when you hang up. 14

15 During a call.11 Adjust audio volume During a call, to adjust the volume level of the loudspeaker or receiver: in conversation You are on a call with the destination Adjust audio volume.1 Signal malicious calls Malicious This key lets you signal a malicious call. If this call has an internal source, it is signalled to the system by a special message. 1

16 4 Sharing Other 4.1 Answering a night or a general bell 4. Individual pick-up Night service call pickup When the attendant is absent, outside calls to the attendant are indicated by a general bell. To answer: You hear a telephone ringing in an office where no-one can answer. If authorized, you can answer the call on your own telephone. If the telephone ringing is in your own pick-up group: Group call pick up Custo Services Custo Services reach the 'Menu' page Consultation Call pick up services Night service call pickup Consultation Call pick up services Group call pick up 4. Manager/assistant screening If the telephone ringing is not in your pick-up group: Individual call pickup Screened list: System configuration allows manager/assistant groups to be formed, so that the manager s calls can be directed to one or more secretaries. From the manager s or assistant s telephone: reach the 'Menu' page Custo Services Consultation Press programmable key Incoming calls are screened by a designated person (assistant, etc.) Call pick up services Individ pick up Dial the of the ringing telephone The system can be configured to prevent call pick-up on certain telephones. Press the same key to cancel Screening is indicated on the manager s telephone by the icon corresponding to the screening programmed key. 1

17 4 Sharing 4.4 Hunt groups Hunt group call: Certain s can form a hunt group and can be called by dialing the group. 4. Calling an internal party on his/her pager The called does not answer and you know that the person called has a pager: Paging Group No. Temporary exit from your hunt group: Exit station hunt group called paging in progress is displayed called Custo Services Your party can answer from any telephone in the system. Consultation Additional services Exit hunt group 4. Answering a call on your pager Return into your group: Enter station hunt group Your group Paging answer A call on your pager can be answered from any telephone within the system. Custo Services your pager beeps Custo Services Consultation Paging Paging answer Consultation Additional services Enter hunt grp Your group Your extension Belonging to a group does not affect the handling of speed dials. A specific telephone within a group can always be called by using its own. 17

18 4 Sharing 4.7 Calling a party on his/her loudspeaker Your internal party does not answer. If authorized, you can remotely activate your party s phone: Your party does not answer StSpkr announ. you are connected to the loudspeaker on your party s phone (if he/ she has the handsfree feature) The 7 standard messages are shown below: 1 Call me back 1 Meeting on (*); Call me back tomorrow 1 Meeting on at _:_ (*) Call me back at _:_ (*) 17 Out for a while 4 Call back (*) 18 Absent for the rest of the day Call the attendant 19 Absent, back at _:_ (*) Call the assistant 0 Absent, back on at _:_ (*) 7 I will call back at _:_ (*) 1 On vacation, back on (*) 8 Use paging External meeting 9 Please retrieve your fax External meeting, back on (*) 10 Please retrieve your mail 4 I am in room nr (*) 11 Please cancel your forwarding In a meeting - do not disturb 1 Visitors are waiting At lunch 1 You are expected at reception 7 Indisposed 14 Meeting at _:_ (*) (*) Messages to be completed using numeric keypad 4.9 Sending a copy of a voice message 4.8 Sending a written message to an internal party new voice message New text messa Send Personal code Enter the of the terminal to receive the message Enter the first letters of the last name Display shows the of new and old messages Consult Predf message Forward msg Exit xxx xxx Select a preined message To complete Msg to create Spell name # Send Select a preined message to complete Compose a new message Dial the to be called Dial by name Send message xxxxxx xxx Apply Complete your message 18

19 4 Sharing 4.10 Sending a recorded message to a /a distribution list new voice message Personal code Send Exit Record message End recording Spell name # Dial the to be called Dial by name Send Exit Send message End of broadcast 4.11 Broadcasting a message on the loudspeakers of a station group A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group: speak, you have 0 seconds Number of broadcast group The message will only be broadcast on terminals not in use and which have a loudspeaker. 19

20 Keeping in touch Other.1 Diverting calls to another (immediate forwarding).4 Diverting calls to your pager The can be your home, cell or mobile, voice message, or an internal extension (attendant, etc.). Immediate forward Do not disturb activated Dial the to be called Radio paging Callers will be able to contact you while you are moving around the company: Press programmable key Do not disturb activated. Forwarding your calls from the receiving terminal ( Follow me ) You can make calls, but only the destination can call you. Remote forward You wish to receive your calls in your present location: Use the Follow me feature.. Forwarding your calls to your voice message service Other fwd Remote forward Imm fwd to VM Do not disturb activated your extension Do not disturb activated. When you return, review your recorded messages The light indicates that messages have been received. Press programmable key Your extension new voice message Personal code Display shows name of sender, with date, time and ranking of message. Applying a selective forwarding; You can forward your primary and your secondary or s to different sets. Custo Services Consultation Consult Replay Erase Listen to message Erase message Call back Save Exit Forward service Principal line selection Secondary line selection Call sender of message Archive the message Terminate consultation 0 Select the to forward Number receiving forwarding

21 Keeping in touch.7 Cancelling all forwardings.10 Do not disturb Do not disturb On/Off Deactivate Deactivate forward Program another type of forwarding, if desired You can make your terminal temporarily unavailable for all calls. Custo Services Consultation.8 Cancelling a specific forwarding programmed key corresponding to type of forwarding (group or selective) Do not disturb & locking Do not disturb On/Off Do not disturb activated.9 Diverting calls when your line is busy (forward if busy) Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their sets when they try to call. Forward on busy Callers will be able to contact you while you are moving around the company:.11 Leaving a recorded message for internal callers Forward Other fwd You can leave a message on your terminal which will be displayed on the screen of the terminal calling you. New text messa Fwd to text Forward on bus Number receiving forwarding forwarding is acknowledged Predf message Select a preined message To complete Select a preined message to complete forwarding is acknowledged Msg to create xxxxxx xxx Apply Press programmable key Number receiving forwarding Compose a new message Complete your message 1

22 Keeping in touch.1 Consulting written messages The light indicates that messages have been received. of messages received New text messa Read message Display shows name of sender, with date, time and ranking of message Recall Save Next message Call sender of message Record message Next message Text answer Answer with a text message Terminate consultation

23 Managing your charges Other.1 Charging your calls directly to business accounts You can charge the cost of your outside calls to business account s. Custo Services Consultation Additional services Business accoun code Number of business account Number required. Finding out the cost of an outside call made for an internal user from your terminal Custo Services Consultation Consultation & callbacks Charging information

24 7 Programming your telephone Other 7.1 Initializing your voice mailbox 7. Modify the password for your phone set Light flashes Enter your personal code, then record your name following the voice guide instructions Custo Set Password Your personal code is used to access your voice mailbox and to lock your telephone. Apply 7. Customizing your voice greeting Old code (4 digits) New code (4 digits) You can replace the greeting message by a personal message. Apply No new voice message Personal code Perso options Greeting msg Perso greeting Enter new password again to confirm Normal prompt Perso greeting End This code acts as a password controlling access to programming functions and the user ' Set Locking ' feature (code by ault: 0000). Press to return to the ault message Record message End recording 7.4 Modify the password for your voice mailbox Accept Restart Replay No new voice message Perso options Admin options Confirm Re-record a message Replay message Personal code Password My password # New code (4 digits) As long as your voice mailbox has not been initialized, the personal code is 11. 4

25 7 Programming your telephone Activate/deactivate discreet ring mode: 7. Adjusting the audio features One beep before ringing Three beeps before ringing One beep before ringing Three beeps before ringing Custo Set Ringing To activate To deactivate Adjust ringer volume while a call arrives Choose the tune: is calling Intern call Extern call Priority call Your telephone rings Adjusting the ringer volume Select the type of call to which the ringing is to be associated 7. Adjusting screen brightness Custo Set Cntrst Select the melody of your choice (1 tunes) Adjusting the ringer volume: Ringing level Activate/deactivate silent mode: Select the level of your choice (1 levels) Increase or decrease the contrast 7.7 Selecting the welcome page This feature is used to choose the page displayed by ault on the telephone. More options Silent mode Silent mode Custo Set Home page To activate To deactivate Activate/disable meeting mode (progressive ringing): More options Progressive ringing To activate Progressive ringing To deactivate Select the ault page

26 7 Programming your telephone Other possibilities: 7.8 Selecting language Modify Erase Custo Set Lang Modify contents of entry displayed Delete 'Menu' page 7.10 Erase a programmed key Enter your personal code Select the language of your choice 7.9 Program the keys for the Main page or the add-on module You can program call s and features for the 'Main' page keys and the add-on module keys. PERS. Main 10:0 Speed dial Services pers. Main Main page Access the 'perso' page if necessary Custo Set Key program Select the key to erase Erase Press the key you want to program To program a To program a feature 7.11 Programming an appointment reminder To program a : You can ine the time of a temporary reminder (one in 4 hours) or a permanent reminder (every day at the same time). Speed dial Apply Appointment Enter the Enter the name Confirm Enter time of appointment To program a feature: Services follow informations displayed on the screen Dial the of the appointment destination set The 'Appointment programmed' icon is displayed on the welcome page.

27 7 Programming your telephone At the programmed time, your telephone rings: 7.14 Configuring the audio jack of your telephone By ault, the audio jack of your telephone can be used to connect a headset, handsfree kit or loudspeaker. If your calls are forwarded to another terminal, the forwarding is not applied to the reminder call. To cancel your reminder request: 'Menu' page Custo Set Plug jack Appointment Erase Headset Hands-free Speaker The 'Appointment programmed' icon disappears from the welcome page. 7.1 Call the associated set 7.1 Identifying the terminal you are on The of another set can be associated with your set (see Modify the associated ). To call it: The of your telephone is displayed on the 'Info' page. Custo Services Consultation Access the Info page using the navigator. Associate servic Call associate 7.1 Lock / unlock your telephone Start the call Lock your telephone is locked/unlocked Depending the displayed informations, enter your password or confirm 7

28 7 Programming your telephone 7.1 Forward your calls to the associated 7.18 The Tandem configuration If you have previously ined an associated, you can forward your calls to this. Custo Services Consultation Associate servic This configuration lets you group two sets under a single call. Your set is then the main set and the second set, usually a DECT set, is the secondary set. Each set has its own directory, but the tandem is that of the main set. When you receive a call, the two sets ring simultaneously. When one of the sets answers, the other set stops ringing. When all the lines of the main set are busy, the secondary (DECT) set does not ring. The secondary set can still be called by its own, but in this case, the tandem function will no longer be taken into account. Most of the functions are common to the two sets, for example: forwarding, meet-me reminder, the various messages, etc., while others are specific to each set, for example: individual directory, last redial, out of service, set padlock, etc. For more information regarding this configuration, contact the person in charge of your installation. Overflow to associate For forwarding when you do not answer Overflow if bus to associate For immediate forwarding when your line is busy 7.19 Create, modify or consult your intercom list (max. 10 s) Ovflow busy/no to assoc For forwarding if you do not answer or if you are busy Deact overflow to associate To cancel the forwarding to associate function Apply reach the 'Menu' page Interphone Custo Services follow instructions given on display 7.17 Modify the associated The associated can be a phone set, the voice mail or the pager. My parameters Services associated Modify acceptance of the programming is displayed Enter your personal code Enter the new associated 8

29 Compliance howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a claim under the warranty. The warranty does not however confirm in the following cases: in the event of use that does not comply with the instructions given in this user s manual, faults or damage caused by natural wear, damage resulting from a cause external to the appliance (e.g. impact, fall, exposure to dampness, etc.), noncompliant installation or modifications or repairs carried out by people who are not approved by the manufacturer or retailer. Warning: never place your telephone in contact with water. To clean your telephone, you may however use a damp soft cloth. Never use solvents (trichlorethylene, acetone, etc.) which may damage the plastic parts of your telephone. Never spray it with cleaning products. To avoid accidentally damaging the set telephone line connector, make sure you position the cord correctly in the compartment intended for this purpose. The ear piece and microphone area of the handset may attract metallic objects that may be dangerous for the ear. The wording is not contractual and may be subject to change. Some features of your telephone are controlled by a software key and the configuration of the unit. Declaration of compliance EC countries: we, Alcatel-Lucent Enterprise, declare that the Alcatel-Lucent IP Touch 408 and 409 Digital Phone products (that can be equipped with a Bluetooth handset) comply with the essential demands of Directive 1999//CE of the European Parliament and Council. A copy of the original of this declaration of compliance can be obtained from your installer. This equipement has been tested and found to comply with the limits for a Class B digital device, pursuant to part 1 of the FCC Rules. This Class B digital apparatus complies with Canadian ICES-00. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed ans used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference, please contact your installer. Information relative to the environment This symbol indicates that at the end of its life, this product should be subject to special collection and disposal in member countries of the European Union, as well as in Norway and Switzerland. By ensuring this product is disposed of correctly, you will help to conserve natural resources and help prevent potential negative consequences to the environment and human health which could otherwise be caused by inappropriate disposal of this product. For further details about recycling this product, please contact the supplier who sold you the product. Alcatel-Lucent Enterprise, in keeping with its policy of constant product improvement for the customer, reserves the right to modify product specifications without prior notice. Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel- Lucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. Copyright 007 Alcatel-Lucent. All rights reserved. 9 MU1900USAB-E800ed01-807

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