HICOM OPTISET FACILITIES

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "HICOM 300 - OPTISET FACILITIES"

Transcription

1 HICOM OPTISET FACILITIES STANDARD (WITH DISPLAY SCREEN) & ADVANCE PLUS TELEPHONES To Dial - Lift handset or press speaker key or dial straight onto keypad To End - Replace handset or press speaker key To Receive a call - Lift handset or press speaker key IMPORTANT INFORMATION: There is no mute button on the new telephone. The microphone is highly sensitive and if you place your hand over the mouthpiece the caller will be able to hear every word. It is therefore essential that you use your consultation key to put callers on hold. HOLD/TRANSFER FACILITY Putting a call on hold to "consultation?" Caller is automatically put on hold to "Return to held call?" Transfer a call - Unannounced to "consultation", caller is automatically put on hold Key in required extension number Replace handset If the call is not answered within a predetermined time the call will automatically transfer back to your extension number unless the person you are transferring to has a fixed forward. Transfer a call - Announced "consultation". (caller is automatically put on hold) Key in extension number required On answer, announce call and replace handset If there is no answer: to "Dial Again?", key another number if required If busy: to "Return to held caller?" CALLBACK FACILITY Callback on busy If an internal extension number is engaged when called, the number can be stored and will call you back when the called person replaces their handset. To set Dial number required On engaged tone press to "Callback?" Screen will confirm "will callback" Replace handset 1

2 When caller becomes free, your phone will ring to advise that the extension is now free. Check the display, this will show you which callback is ringing back to you. Lift the handset to acknowledge the callback. To cancel a callback request: When the callback request rings back to you to "Cancel Callback?" (NB: If another callback is set it will override last callback) Callback on no answer If there is no answer from an internal extension number, you can activate a callback request in the called persons mailbox. To set Dial number required Hear ringing tone to "Callback?" Screen will confirm "Will Callback" Replace handset Respond to callback request The Call Back button lights up. To display callback request Press lit mailbox key (the request is displayed with the caller s name, time of request and caller s number) Press > once to "Next Call Back" if you wish to go onto the next message Or press > again to "Delete" if you wish to delete callback request Or press > again to "Cancel" if you wish to cancel command and return to standard display CALL ALTERNATING (Toggle) The call alternating feature enables the user to toggle between two calls (Internal or External calls). The above calls can either be calls received by the user or set up by the user. With one call established, for "Consultation". Establish second call Press > to "Toggle", press to alternate between the callers (Use the display for information) To connect calls, replace handset CALL FORWARDING This feature enables the users to direct their extension number to another extension or, if available, voic , mobile numbers or external numbers. Two variants are possible: Fixed Variable 2

3 FIXED/PERMANENT CALL FORWARD To set a fixed call forward You can programme your telephone so that all calls to your extension are diverted to a pre-set destination. When activated, all your calls divert automatically to the programmed telephone number and your phone will not ring at your desk. When de-activated, your calls will only be diverted after a predetermined time (ie. if unanswered after 15 seconds). Press Service Menu to "Destinations?" Press > to "Fixed Call Forwd?" to "New Entry?" Key call forward destination to "Save?" The display will show "Forwarding to XXXX" All calls to the user will now forward to chosen destination. Programming fixed call forward to voic Press Service Menu to "Destinations?" Press > to "Fixed Call Forwd?" to "New Entry?" Key in 1 2 on the keypad followed by your own extension number to "Save?" The display will show "Forwarding to 12 Ext No PROCONNECT MSG" All calls to your extension will now be immediately diverted to voic . IMPORTANT NOTE. When programming a fixed call forward it automatically activates the call forwarding pre-set destination feature and your phone will not ring at your desk. Please remember to deactivate this feature so that your calls will only be diverted if unanswered after 15 seconds. To de-activate the call forward When you have programmed your pre-set destination (fixed call forward) you must deactivate it if you wish to receive calls as normal. The Call Forward button will be lit Press the Call Forward button and the light will go out Your Fixed Call Forward is now deactivated Calls will now be received as normal unless not answered after a predetermined time. If unanswered after 15 seconds the call will be diverted to your fixed/permanent call forward destination. If you are busy the phone will automatically divert to your fixed call forward destination. 3

4 To cancel the fixed call forward destination If you do not wish your calls to be forwarded to another destination you can delete the fixed call forward. Press service key "Destinations?" Press > to "Fixed Call Forwd?" Press > to delete option The fixed destination has now been deleted. Your calls will not divert to another destination but will ring until answered. VARIABLE/TEMPORARY CALL FORWARD Call forwarding - variable destination This will supersede the fixed destination until cancelled. Press Service Menu to "Destinations?" to "Variable call forw.?" Key the chosen destination to "Save" This feature can be used if you are working from another office and wish to take calls from there. Once you cancel the variable call forward the handset automatically reverts to your programmed fixed destination. IMPORTANT: Your variable (temporary) call forwarding automatically deactivates at midnight. If you are going on leave it is advisable to change your fixed call forwarding destination. To deactivate the variable call forward Press "Call Forward" function key Light will go out SAVE NUMBER REDIAL The "Save Number" function key allows you to store a number and redial at a later time. It is not a last number redial. Call the number you require If there is no answer or it is engaged Press the "Save Number" function key You can now make other calls as the saved number remains in the system until you key in another save number (which overrides the previous one). 4

5 SECOND CALL WAITING If this feature is activated the user will receive an indication that a second caller is waiting (DDI or internal). Activate second call Press the "2 nd Call" function key If you are on a call you will hear a warning beep to notify you that you have another incoming call. The caller will not get the engaged tone, they will hear a ringing tone. Answer second call Press the "Call Pickup" key The first call will automatically be held The call alternating feature can then be used to toggle between the calls "Toggle?" will be displayed on your screen If not press > to "toggle?" to alternate between the callers De-activate second call When "2 nd Call" is lit Press it to deactivate "2 nd Call" light will go out and this facility is now deactivated SPEED DIALING INDIVIDUAL SPEED DIALLING Each user has the ability to store 10 destinations via the handset keypad. To store a number: Press Service Menu key to "Destinations" Press > to "Speed Dialling" Key index number 0-9 "Nothing stored new entry" will appear on screen Key required number (remember to include external access code '9') to save To use individual speed dialling number Dial speed dialling access code 63 Key index number SYSTEM SPEED DIALLING The system administrator (Mick Lucette) has the ability to store commonly used numbers centrally and each user on the system can have access to these. (A list of these numbers appears in the internal telephone directory). The access code is 61 followed by the three digits listed. 5

6 To use system speed dialling: Key system speed dialling access code (61) Key index number CONFERENCE CALLS You have the ability to add a third party to an existing call (or a maximum of 8 people, internal or external) With an existing call established Press > to "Start Conference" Establish second call to "Conference" All parties will receive a warning tone All parties will now be included in the Conference. To join another party to the conference Press > to "Add on to Conference" Establish third call to "Conference". All parties will receive a warning tone. All parties will now be included in the Conference Please note:. The user who has instigated the conference will see how many people they have in the conference via their display. The conference controller is the only person able to join another party to the conference and if they hang up, all parties will automatically be disconnected. Release conference participant The display shows the existing conference A position number is shown on the display for each partner included (eg ) The instigator of the conference is position number 1. Select the position number of relevant conference partner you wish to release (If you do not remember which number they are, press a number on the keypad and the details will be displayed (ie. if you press 2 it will tell you caller 2's telephone number if external, or if internal it will display their name and ext. no) Once you have selected the call number Press > to "Release partner?" to confirm Transfer conference call to another participant If you wish to leave the conference call you can transfer the control to another participant. Press > until display screen shows "Transfer conference?" to confirm You have now excluded yourself from the conference Please note: you must have 4 or more people on a conference call to be able to transfer the Conference. 6

7 TIMED REMINDERS This feature enables a user to set a chosen time to be reminded. For example, an appointment. A user can set up to five reminders. To set a timed reminder Press service key Press > to "Reminder" to "New Reminder" Key chosen time (ie: 1430) to "Save" The users handset will now ring at that chosen time and the display will also show the time the reminder was set for. To acknowledge the timed reminder Lift handset 7

8 FACILITIES FOR MANAGER/SECRETARY PHONES Managers are able to set their fixed (permanent) call forward destination to their secretary's phones so that their phones do not ring at their desk, but at their secretary's. Set the Fixed Call Forward destination (see notes on "Fixed Call forwarding") Press the "Call forward" button so it is lit All calls will now ring at the secretary's telephone. The secretary is the only person who can transfer calls to the Manager. DIRECT STATION SELECT (DSS) This feature enables the user to access their manager via a one key operation. Users can also transfer calls using the DSS without pressing "Consultation". The DSS key overrides other functions so that if the Manager is on another call, yet has not set up the "2 nd Call" feature, their phone will give a warning tone when his Secretary phones (see notes on "To use DSS key"). Programme a DSS key Press service key Press > to "Key Function" Press the key that you wish to programme to "Change" the feature Press > to "Direct Station Select" to select to "Save" Although you have specified a DSS key you have not yet saved a number under this key. Programme a number under the DSS key Press service key Press the DSS key to "New Entry" Key internal destination number to "Save" To use DSS key Press relevant DSS key If the LED is lit, then the user is busy If the LED is flashing, it indicates that the extension is ringing and you can pickup the call by pressing the flashing DSS key 8

9 NAME KEYS This feature enables the user to programme frequently used internal or external numbers for one key operation. To programme name keys Press service menu key Press free name key (one of the top two function keys on right, if available) to "New Entry" Key chosen number (include any access codes required) to "Save". To use the name key Press relevant name key VOLUME CONTROL Ringing Volume Press the + key The display will show "Ringer Volume" Use the + and - keys by the side of the handset to adjust the volume to set Ringing Pitch Press the + key The display will show "Ringer Volume" Press > to "Ringer Pitch" Use the + and - keys by the side of the handset to adjust the pitch to set Handset Volume While on call Press the + and - keys to adjust the handset volume Only press the if you wish to set it at this level If you don't press, the handset volume will default back to the normal level Warning Tone The warning tone is the indication for a call pickup Press + key The display will show "Ringer Volume" Press > to "Warning Tone" Use the + and - keys by the side of the handset to adjust the tone to set 9

10 THE FUNCTIONS LISTED BELOW ARE NOT AVAILABLE TO ALL USERS. CALL PARK If you answer a call at your extension and you wish to Park it at another extension within your Pick Up Group. Press your Park key and replace your handset. You may now retrieve your parked call from any of the extensions within your Pick Up Group by pressing Park key which will also have a flashing red light by the side CALL PICKUP The system administrator can programme users into pickup groups. This function will only be available if Managers have asked the system manager for this facility. A maximum of 25 digital handsets can be programmed into pickup groups. A display handset enhances this feature as the user will be able to see which handset is being called and the type of call that is incoming to that handset. To activate call pickup Press Call Pickup key STATION HUNT GROUPS There are two types of hunt groups - Linear and Cyclic Linear A call to a linear hunt group will always be routed to the first station in the hunt group unless that extension is busy/no answer or unavailable, then the call is routed to the next free extension in the hunt group. Cyclic A call to a cyclic hunt group will be routed to the next extension which should receive a call, therefore distributing the calls on an even basis. 10

HICOM 300 - OPTISET FACILITIES ENTRY (BASIC) TELEPHONE

HICOM 300 - OPTISET FACILITIES ENTRY (BASIC) TELEPHONE HICOM 300 - OPTISET FACILITIES ENTRY (BASIC) TELEPHONE IMPORTANT INFORMATION: There is no mute button on the new telephone. The microphone is highly sensitive and if place your hand over the mouthpiece

More information

Hicom 300 optiset E standard optiset E advance / advance plus optiset E memory

Hicom 300 optiset E standard optiset E advance / advance plus optiset E memory s Hicom 300 optiset E standard optiset E advance / advance plus optiset E memory 2 User Guide Introduction... 5 Executive / Secretary Features... 7 Dial Executive / Dial Secretary... 7 Answering Calls

More information

Set T24/T25 Operating Instructions

Set T24/T25 Operating Instructions Hicom 300 Set T24/T25 Operating Instructions TU 22.11. 10:45 Call Forward Rep Secretary Programme Save Number Block Intercom Call Back Delete Alternating Call Queue Conference Message Retrieve Message

More information

YOUR TELEPHONE SYSTEM

YOUR TELEPHONE SYSTEM YOUR TELEPHONE SYSTEM Introduction All staff will become users on the Senate House telephone system and will have access to all the features of an integrated telecommunication platform. The Siemens digital

More information

Model PBX 308 Plus. Extension User Guide

Model PBX 308 Plus. Extension User Guide Model PBX 308 Plus Extension User Guide Introduction 3 Internal Calls 3 Making Outgoing Calls 3 - From Direct Dial Extensions - Last Number Redial Transferring Calls 4 - Manually - Automatically Calls

More information

Telephone Training Guide

Telephone Training Guide [TELEPHONE TRAINING GUIDE] Fall 2010 Telephone Training Guide Ericsson Multi- Button and Single Line Telephones Office of Information Technology, UC Irvine 1 P a g e Table of Contents Multi- Button Telephone

More information

3904 USER GUIDE. Stores one phone number per key for quick dial.

3904 USER GUIDE. Stores one phone number per key for quick dial. AUTO DIAL To Program NOTE To Dial CALL PARK - Park a call - Retrieve the call CALL PICKUP Without Call Pickup key With Call Pickup key CALLING PARTY PRIVACY Stores one phone number per key for quick dial.

More information

DIALOG 26XX SERIES DIGITAL TELEPHONE USER GUIDE Ericsson UK Ltd

DIALOG 26XX SERIES DIGITAL TELEPHONE USER GUIDE Ericsson UK Ltd DIALOG 26XX SERIES DIGITAL TELEPHONE USER GUIDE Ericsson UK Ltd Introduction The Dialog Telephone is one of the range of telephones for use with the Ericsson MD110 digital PABX (Private Automatic Branch

More information

Guide to using your CISCO IP 6941 phone at Imperial College

Guide to using your CISCO IP 6941 phone at Imperial College Cisco IP Phone 6941 Cisco IP 6941 Phone Screen 1. Header Displays date, time and extension number 2. Programmable feature button - Shows feature button programming depending on your confi guration 3. Primary

More information

AMHERST COLLEGE SIEMENS HIPATH 4000 OPTIPOINT TELEPHONE TELEPHONE QUICK REFERENCE GUIDE LCD (DISPLAY) VERSION

AMHERST COLLEGE SIEMENS HIPATH 4000 OPTIPOINT TELEPHONE TELEPHONE QUICK REFERENCE GUIDE LCD (DISPLAY) VERSION AMHERST COLLEGE SIEMENS HIPATH 4000 OPTIPOINT TELEPHONE TELEPHONE QUICK REFERENCE GUIDE LCD (DISPLAY) VERSION Welcome! The OptiPoint digital telephone gives you advanced, easy-to-use features. The display

More information

Hicom 150 Analogue Telephone

Hicom 150 Analogue Telephone s Hicom 150 Analogue Telephone 2 User Guide Introduction... 4 Standard Features... 5 Internal and External Dialling... 5 Dialling the Switchboard... 5 Call Transfer... 6 Enquiry Call... 7 3 Way Conference...

More information

IP Office 9508 Telephone Quick Guide

IP Office 9508 Telephone Quick Guide 9508 Telephone Quick Guide Your 9508 Telephone The supports the 9408 and 9508 telephones. The phone supports 24 programmable call appearance/feature buttons. The labels for these are displayed in the main

More information

2 line (1 symbol, 1 display) / 16 character display

2 line (1 symbol, 1 display) / 16 character display Aastra Office 60 & 60IP Overview of the phone 2 line (1 symbol, 1 display) / 16 character display Message and Phone Status LEDs Absence Redial Phone Book Loudspeaker Microphone key Volume (+ / -) Call

More information

Telephone User Instructions

Telephone User Instructions Telephone User Instructions Telephone User Guide Snom 300 1 Contents Contents 1. Key Panel... 3 2. Making and Receiving calls... 4 2.1 Incoming calls... 4 2.2 Outgoing calls... 4 2.3 Re-dial... 4 2.4 Missed/Received

More information

Mitel 5000 Telephone System

Mitel 5000 Telephone System Mitel 5000 Telephone System Phone Keys & Key Descriptions The following telephone feature descriptions identify the keys on the key panel of your 8528 phone. Handset If you are using a headset or if you

More information

Digital Handset. User Guide. General Sales Phone 1800423181 Fax 08 8234 6700. Installation and Service (office hours) Phone 1800423181

Digital Handset. User Guide. General Sales Phone 1800423181 Fax 08 8234 6700. Installation and Service (office hours) Phone 1800423181 General Sales Phone 1800423181 Fax 08 8234 6700 Digital Handset Installation and Service (office hours) Phone 1800423181 Fax 08 8234 6700 e-mail telcoservice@boileau.com.au User Guide KX-T7636AL+ KX-T7630AL

More information

IP Office (R3.0) 4602 User s Guide

IP Office (R3.0) 4602 User s Guide IP Office (R3.0) 4602 User s Guide Page ii - Contents Contents The 4602 Telephone... 3 Overview of the 4602... 3 Call Appearance Keys... 4 Call Appearance Key Icons... 4 Basic Call Handling Features...

More information

User Guide for Alcatel Telephone Advanced Phone Features For 4035

User Guide for Alcatel Telephone Advanced Phone Features For 4035 The Alcatel 4035 set is equipped with the following elements: 1. Handset 2. Loudspeaker 3. Voice message indicator 4. Navigator key ; this is used to scroll the dynamic keys labels pages or lines (upwards

More information

Star Access Codes. Feature Access Code Instruction Call Forwarding No Answer Activation

Star Access Codes. Feature Access Code Instruction Call Forwarding No Answer Activation Automatic Callback Deactivation ex. #8 1. Lift Telephone handset. Press the assigned access code (ex.#8). 2. Replace telephone handset 3. The Automatic Callback Deactivation is now off Call Forwarding

More information

IP Office 9608 Telephone Quick Reference Guide

IP Office 9608 Telephone Quick Reference Guide 9608 Telephone Quick Reference Guide Your 9608 Telephone The supports the 9608 telephone. The phone supports 24 programmable call appearance/feature buttons. The labels for these are displayed in the main

More information

Training Guide for Cisco IP Phones 7940/7960

Training Guide for Cisco IP Phones 7940/7960 Training Guide for Cisco IP Phones 7940/7960 LCD Display Indicator Light Foot Stand Adjustment Line Keys Soft Keys Navigation button 1 2 3 4 5 6 7 8 9 * 0 # i Menu buttons Volume Control Sound Control

More information

u s e r g u i d e Centrex

u s e r g u i d e Centrex user guide Centrex Welcome to your Centrex phone Congratulations! You are now using the Centrex service from Telecom. Centrex has many practical features to make using the phone easier. This Guide introduces

More information

Ringer Tone ~ Select one of four ringing tones Ringer Status: Press FEATURE [3]

Ringer Tone ~ Select one of four ringing tones Ringer Status: Press FEATURE [3] COMPLETE TELEPHONE AND VOICEMAIL GUIDE Getting Started... 2 Your Telephone Number Assistance & Problem Reporting Things You Should Know About Your Telephone Service 1 Calling Into the University Emergency

More information

Common abbreviated dialling...2. Last number redial...2. To transfer a call...2. Enquiry calls...2. Group call pick-up...3

Common abbreviated dialling...2. Last number redial...2. To transfer a call...2. Enquiry calls...2. Group call pick-up...3 To call another extension...2 To call the operator...2 To make an external call...2 Common abbreviated dialling...2 Last number redial...2 To transfer a call...2 Enquiry calls...2 Group call pick-up...3

More information

Cisco Phone Overview. Voicemail: Internal Hit messages (Envelope) button or dial 10000

Cisco Phone Overview. Voicemail: Internal Hit messages (Envelope) button or dial 10000 Cisco Phone Overview Providence School Department extensions are 5 digits. Dial 8 to place an outside call. Voicemail: Internal Hit messages (Envelope) button or dial 10000 To place a call, choose one

More information

End User Phone Training 7945/7965 Reference Guide

End User Phone Training 7945/7965 Reference Guide End User Phone Training 7945/7965 Reference Guide Page 1 Navigation (Scroll) The user may display his/her last calls out using the blue navigation button. Please note that the phone handset will display

More information

TADIRAN PHONE MANUAL May 2000

TADIRAN PHONE MANUAL May 2000 TADIRAN PHONE MANUAL May 2000 1 INTERNAL CALLS PLACING CALLS To place an internal call: Lift handset and dial desired extension number OR Simply dial the extension number. It is not necessary to lift the

More information

DS-5000 Series. Keysets. Quick Reference Guide

DS-5000 Series. Keysets. Quick Reference Guide DS-5000 Series Keysets Quick Reference Guide This QUICK REFERENCE GUIDE provides the basic operation of your Samsung DS 5021D, DS 5014D and DS 5007S telephones.the DS 5007S operates the same as the DS

More information

Cisco IP Phone 7942 User Training Guide

Cisco IP Phone 7942 User Training Guide Cisco IP Phone 2 User Training Guide 1 1 Key to the Cisco 2: 1 2 = Line Buttons = Foot Adjust Button = Message Button = Mute Button = Headset Button = Volume Button = Directories Button = Help Button =

More information

M5316 Quick Reference Guide

M5316 Quick Reference Guide Station to Station Calling M5316 Quick Reference Guide 2. Dial desired 7-digit telephone number. External Calling 2. Dial outside telephone number. (do not dial 8) 3. To dial Hospital Operator 0 4. To

More information

User Guide. Centrex. A step by step start up

User Guide. Centrex. A step by step start up User Guide Centrex A step by step start up Spark Centrex User Guide A step by step start up 1 Welcome to your Centrex phone Congratulations! You are now using the Centrex service from Spark. Centrex has

More information

ABOUT YOUR PHONE... 1 TIPS FOR YOUR COMFORT AND SAFETY... 2. Don't cradle the handset!... 2 Protect your hearing... 2 Adjusting the viewing angle...

ABOUT YOUR PHONE... 1 TIPS FOR YOUR COMFORT AND SAFETY... 2. Don't cradle the handset!... 2 Protect your hearing... 2 Adjusting the viewing angle... USER GUIDE Contents ABOUT YOUR PHONE... 1 TIPS FOR YOUR COMFORT AND SAFETY... 2 Don't cradle the handset!... 2 Protect your hearing... 2 Adjusting the viewing angle... 2 CUSTOMIZING YOUR PHONE... 4 Ringer

More information

eircom advantage IP Professional phone user guide

eircom advantage IP Professional phone user guide eircom advantage IP Professional phone user guide DM Specifications subject to change without notice. Facilities described may or may not be supported by your network. eircom advantage is the registered

More information

Dialog 4220 Lite/Dialog 4222 Office

Dialog 4220 Lite/Dialog 4222 Office Dialog 4220 Lite/Dialog 4222 Office System telephones for MD110 Communication System User Guide Flinders University Table of Contents Description 2 Incoming Calls... 10 Outgoing Calls... 12 During Calls

More information

Faculty & Staff Quick Reference Guide to Smith College Telephone & Voicemail Systems

Faculty & Staff Quick Reference Guide to Smith College Telephone & Voicemail Systems Faculty & Staff Quick Reference Guide to Smith College Telephone & Voicemail Systems Table of Contents New Employees...2 Setting up Voicemail...3 - Accessing the Voicemail System - Changing your Password

More information

eircom advantage advantage eircom

eircom advantage advantage eircom eircom advantage advantage eircom standard phone D4Phone user guide Standard System D4 User Guide 1 Specifications subject to change without notice. Facilities described may or may not be supported by

More information

Quick Reference Book. Cisco 7940 & 7960 Series IP Phones. Business Feature Set T6000 Release 6.0 SCCP Protocol

Quick Reference Book. Cisco 7940 & 7960 Series IP Phones. Business Feature Set T6000 Release 6.0 SCCP Protocol Quick Reference Book Cisco 7940 & 7960 Series IP Phones Business Feature Set T6000 Release 6.0 SCCP Protocol 2007 Red Gap Communications, Inc. All rights reserved. Revision 20070309 Important Phone Numbers

More information

Humboldt State University. 661Digital User Guide. TNS User Support 826-5000. 661 Digital

Humboldt State University. 661Digital User Guide. TNS User Support 826-5000. 661 Digital Humboldt State University TNS User Support 826-5000 661 Digital 661Digital User Guide Humboldt State University owns and operates its own telephone switch, often referred to as a PBX (Private Branch Exchange).

More information

Release Date Version Supersedes Description. June 2006 Initial Release Initial Release

Release Date Version Supersedes Description. June 2006 Initial Release Initial Release 45p SLT User Guide Record of Revision Release Date Version Supersedes Description June 2006 Initial Release Initial Release Copyright XBLUE Networks, LLC 2006 XBLUE Networks reserves the right to make

More information

TABLE OF CONTENTS TABLE OF CONTENTS. 1. Introduction:

TABLE OF CONTENTS TABLE OF CONTENTS. 1. Introduction: TABLE OF CONTENTS TABLE OF CONTENTS 1. Introduction: General... 4 Telephone Layout... 4 Key Definitions... 5 IP Telephone Log In/Out Hot Desking... 16 Speed Dial Programming Personal or Station... 17 Speed

More information

Guide to using your CISCO IP 7945 phone at Imperial College London

Guide to using your CISCO IP 7945 phone at Imperial College London Cisco IP Phone 7945 To transfer a call To make an inquiry call Announce to the caller you are going to transfer their call 1. Press the Transfer button. The call will go on hold. 2. Dial the extension

More information

Polycom IP321 User Guide

Polycom IP321 User Guide Polycom IP321 User Guide Polycom IP320 Layout Graphical LCD LED Indicator Hook switch Context Sensitive Soft Keys Line 1 Key Hands Free Speaker LED Indicators Dial Key Menu Key Navigation Keys Line 2 Key

More information

USING THE TELEPHONE SYSTEM A GUIDE FOR STAFF

USING THE TELEPHONE SYSTEM A GUIDE FOR STAFF USING THE TELEPHONE SYSTEM A GUIDE FOR STAFF OVERVIEW This document is designed as a guide for users of the University telephone network. ABOUT THE TELEPHONE SYSTEM The University telephone network comprises

More information

AASTRA 9110 User Guide

AASTRA 9110 User Guide AASTRA 9110 User Guide Key Descriptions Redial Save Flash Mute Handset Ringer Switch Set Indicator Light Volume Bar Dial Pad Handsfree/Mute 7 Memory Keys Making and Answering Calls Making a call With your

More information

Information Technology Services

Information Technology Services Voice Over Internet Protocol Information Technology Services Quick Reference Guide 2 MAIN MENU and SHORTCUTS Before message begins Key Action 1 Hear New Message 2 Send a Message 3 Review old Message 31

More information

CCI Hosted Voice Services Special Calling Features Quick Reference Guide

CCI Hosted Voice Services Special Calling Features Quick Reference Guide CCI Hosted Voice Services Special Calling Features Quick Reference Guide Feature Access Code Calls NOTE: Feature access codes provided in this guide are examples. Anonymous Call Rejection Activation 1.

More information

Telephone Set Capabilities & Instructions

Telephone Set Capabilities & Instructions CALL FORWARD ALL CALLS PERMANENT HOLD SPEED CALL LAST NUMBER REDIAL RING AGAIN CALL PARK CALL PICKUP CALL TRANSFER CONFERENCE CALL (3rd PARTY) Telephone Set Capabilities & Instructions CALL FORWARD ALL

More information

3 Com Phone System Training

3 Com Phone System Training 3 Com Phone System Training If you have any questions about the phone system contact: Karen Escavage Phone: 521-7526 Email: kjescavage@lpssonline.com Richard Blackwell Phone: 521-7544 Email: jrblackwell@lpssonline.com

More information

eircom advantage executive phone programming guide eircom advantage executive phone D3 user guide

eircom advantage executive phone programming guide eircom advantage executive phone D3 user guide eircom advantage executive phone programming guide eircom advantage executive phone D3 user guide 1 Specifications subject to change without notice. Facilities described may or may not be supported by

More information

User Guide for Alcatel Telephone

User Guide for Alcatel Telephone User Guide for Alcatel Telephone The Alcatel 4020 set is equipped with the following elements : 1. Handset 2. Loudspeaker 3. Alphanumeric display 20 characters 4. Information key 5. System programmed key

More information

2 Session buttons. 1 Phone Screen

2 Session buttons. 1 Phone Screen 1 Phone Screen 2 Session buttons Shows information about your phone, including directory number (extension), call information (for example caller ID, icons for an active call or call on hold) and available

More information

SOUTHERN COMMUNICATIONS LTD

SOUTHERN COMMUNICATIONS LTD SOUTHERN COMMUNICATIONS LTD NEC Aspire Telephone Systems Keystation Basic Training Notes (non-specific) Glebe Farm, Down Street, Dummer, Hampshire RG25 2AD Tel 08450 567765 www.southern-comms.co.uk Aspire

More information

32 Switchboard User Guide

32 Switchboard User Guide Speed Dial Numbers # Telephone Number Telephone Destination Hymax Service Information When you require service from any Hymax Service Centre, please ensure that you supply as much information as possible

More information

Quick Start Guide Cisco 7912 IP Telephone

Quick Start Guide Cisco 7912 IP Telephone Quick Start Guide Cisco 7912 IP Telephone Contents: Cisco 7912 IP Phone Feature and Key Overview...3 Basic Features...5 Installing the IP Phone and Connecting to the Network...5 Placing a Call...5 Answering

More information

IP Office 3.2 2402 and 5402 User Guide

IP Office 3.2 2402 and 5402 User Guide IP Office 3.2 2402 and 5402 User Guide [15-601075] Issue [11] (5 June 2006) 2006 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document

More information

UAB DIGITAL TELEPHONE SET USER GUIDE

UAB DIGITAL TELEPHONE SET USER GUIDE UAB DIGITAL TELEPHONE SET USER GUIDE MERIDIAN SL-100 M2616 MERIDIAN SL-100 M2008 UAB DIALING PLAN... 1 BASIC OPERATION... 2 ON-HOOK DIALING... 2 Optional Handsfree (M2008HF and M2616)... 2 Optional Mute

More information

City University VoIP Quick Reference Cisco IP Phone 7945, 7971-7975

City University VoIP Quick Reference Cisco IP Phone 7945, 7971-7975 For enquiries and service appointment, please call CSC Help Desk at 3442 7658 Warning: Do not unplug, remove or change the location of IP phone yourself. Otherwise, network interruption may be resulted.

More information

Using Basic Call Management Functions

Using Basic Call Management Functions Using Basic Call Management Functions This chapter provides instructions on using your basic phone functions. It includes the following sections: Managing the Audio Source and Volume, page 28 Answering

More information

Quick reference guide. 1040 4-Line small business system with speakerphone

Quick reference guide. 1040 4-Line small business system with speakerphone Quick reference guide 1040 4-Line small business system with speakerphone This quick reference guide provides basic instructions For additional installation options and complete instructions that enable

More information

RIT Extension to Cellular User Guide

RIT Extension to Cellular User Guide RIT Extension to Cellular User Guide Welcome GETTING STARTED Welcome to being connected wherever you are! Instead of waiting for a call at your desk, the RIT Extension to Cellular solution (hereafter called

More information

VIP (Traditional) Home Phone Calling Features

VIP (Traditional) Home Phone Calling Features VIP (Traditional) Home Phone Calling Features This document details each calling feature and its usage. Please note that this document applies only to our VIP Home Phone service for Kitchener-Waterloo,

More information

managedip Hosted TDS Table of Contents Calling Features User Guide

managedip Hosted TDS Table of Contents Calling Features User Guide Table of Contents Anonymous Call Rejection... 2 Automatic Callback... 2 Call Forwarding... 3 Call Park/Directed Call Park... 7 Call Park Retrieve... 8 Call Pickup... 8 Call Retrieve... 8 Call Return...

More information

TABLE: The 2420 Telephone Components

TABLE: The 2420 Telephone Components 2420 Telephone TABLE: The 2420 Telephone Components 1. Display, Call Appearance and Feature buttons: Call Appearance Keys allow the user to handle multiple calls and the display shows call information.

More information

SAMSUNG HANDSET USER GUIDE FOR DS-5007S / DS-5014S / DS-5038S / DS-5014D / DS-5021D ITP-5107 / ITP-5114D / ITP5121D

SAMSUNG HANDSET USER GUIDE FOR DS-5007S / DS-5014S / DS-5038S / DS-5014D / DS-5021D ITP-5107 / ITP-5114D / ITP5121D SAMSUNG HANDSET USER GUIDE FOR DS-5007S / DS-5014S / DS-5038S / DS-5014D / DS-5021D ITP-5107 / ITP-5114D / ITP5121D FOR TECHNICAL TIPS PLEASE VISIT OUR WEBSITE www.prptelecom.co.uk 2 Table of Contents

More information

Alcatel OmniPCX Enterprise Alcatel 4018/4019

Alcatel OmniPCX Enterprise Alcatel 4018/4019 Alcatel OmniPCX Enterprise Alcatel 4018/4019 First User manual How Introduction How to use this guide Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel. Your terminal

More information

Voice over IP Phone Feature Guide

Voice over IP Phone Feature Guide Voice over IP Phone Feature Guide STANDARD FEATURES Caller ID Caller ID displays an incoming caller s telephone number on your handset or softphone. There is no further action required as this feature

More information

Cisco 504 IP Phone. Quick User guide. Produced by: The Nomis Support Desk. support@nomisconnections.co.uk

Cisco 504 IP Phone. Quick User guide. Produced by: The Nomis Support Desk. support@nomisconnections.co.uk Cisco 504 IP Phone Quick User guide Produced by: The Nomis Support Desk 0844 880 0018 support@nomisconnections.co.uk Nomis Connections, Connections House, 11a Kings Road, Fleet, Hampshire, GU51 3AA 0844

More information

1. Change your greeting You may choose from 3 types of greetings:

1. Change your greeting You may choose from 3 types of greetings: A. Setting up the mailbox 1. Change your greeting You may choose from 3 types of greetings: a. Standard greeting b. Name greeting c. Personal greeting Note: If you choose the name or personal greeting

More information

Polycom IP331 User Guide

Polycom IP331 User Guide Polycom IP331 User Guide 1 Introducing your Polycom IP331 Phone A Polycom IP Phone is a full feature telephone that provides voice communication over an IP (Internet Protocol) network. This phone functions

More information

Avaya 9608 IP Phone Quick Reference User Guide

Avaya 9608 IP Phone Quick Reference User Guide Avaya 9608 IP Phone Quick Reference User Guide The phone supports 24 programmable call appearance/feature buttons. The labels for these are displayed in the main display and can be controlled by the adjacent

More information

Using the Cisco IP Phone 7910 Series

Using the Cisco IP Phone 7910 Series CHAPTER 3 Read these sections to learn how to use your Cisco IP Phone 7910 Series telephone: How to Use the Handset and Speaker, page 3-2 Customizing Phone Settings, page 3-4 Making Telephone Calls, page

More information

Ipiphony Phone System. User Manual. 1 P a g e

Ipiphony Phone System. User Manual. 1 P a g e Ipiphony Phone System User Manual 1 P a g e About this Guide This guide explains how to use the basic features of your new Aastra phones. Not all features listed are available by default. Contact your

More information

Information Systems Cisco 7945 IP Phone Quick Reference Guide

Information Systems Cisco 7945 IP Phone Quick Reference Guide Information Systems Cisco 7945 IP Phone Quick Reference Guide Contents Cisco 7945 IP Phone Quick Reference Guide Contents Page 2 Introduction 3 Overview of Phone 3 How Do I: 4 Place a Call? 4 Put a Call

More information

Hosted VoIP User Guide

Hosted VoIP User Guide Hosted VoIP User Guide Cisco 500 series Handset Cisco 500 series handset 1 Hosted VoIP Services Welcome to GCI Hosted VoIP services. Detailed below is a basic user guide outlining the simplicity of the

More information

Student Quick Reference Guide to Smith College Telephone & Voicemail Systems

Student Quick Reference Guide to Smith College Telephone & Voicemail Systems Student Quick Reference Guide to Smith College Telephone & Voicemail Systems Table of Contents Setting up Voicemail...2 - Accessing the Voicemail System - Changing your Password - Recording your Name -

More information

Using the Cisco IP Phone System

Using the Cisco IP Phone System Using the Cisco IP Phone System Chapter 0 The Cisco IP Phones 7970 and 7960G are full-feature telephones that provide voice communication over the same data network that your computer uses, allowing you

More information

Crane Telecommunications Ltd 2004. LDP7004N/D Digital Telephone Quick User Guide

Crane Telecommunications Ltd 2004. LDP7004N/D Digital Telephone Quick User Guide Crane Telecommunications Ltd 2004 LDP7004N/D Digital Telephone Quick User Guide Servicing and Safety Precautions Preset Messages Preset Messages Do not drop or subject the phone to physical shock Do not

More information

AVAYA VOICE OVER INTERNET PROTOCOL (VOIP) TELEPHONE USER MANUAL. Revised by Leeward CC IT October 2012. University of Hawaiʻi Community Colleges

AVAYA VOICE OVER INTERNET PROTOCOL (VOIP) TELEPHONE USER MANUAL. Revised by Leeward CC IT October 2012. University of Hawaiʻi Community Colleges AVAYA VOICE OVER INTERNET PROTOCOL (VOIP) TELEPHONE USER MANUAL Revised by Leeward CC IT October 2012 University of Hawaiʻi Community Colleges Hawaiian Telecom Copyright 2012 Table of Contents PLACING

More information

Featuring the Vertical Xcelerator IP Phone System DESK PHONE USER GUIDE V1.5

Featuring the Vertical Xcelerator IP Phone System DESK PHONE USER GUIDE V1.5 Featuring the Vertical Xcelerator IP Phone System DESK PHONE USER GUIDE V1.5 For Service Purchased After May 1 st 2009 Table of Contents INTRODUCTION TO YOUR XCELERATOR DESK PHONE... 2 WELCOME... 2 XCELERATOR

More information

VoIP User Guide. Polycom VVX300/310. Polycom VVX300-310 1

VoIP User Guide. Polycom VVX300/310. Polycom VVX300-310 1 VoIP User Guide Polycom VVX300/310 Polycom VVX300-310 1 Hosted VoIP Services Welcome to GCI Hosted VoIP services. Detailed below is a basic user guide outlining the simplicity of the service. Depending

More information

" (877)MY T4 TEL " " " " " " " (877)698-4835

 (877)MY T4 TEL        (877)698-4835 Display Features The display on your phone is interactive. As you use the phone the information will change and different features and functions will appear on the display. The 8 buttons above the display

More information

Single Line Telephone User Guide

Single Line Telephone User Guide Record of Revision Release Date Version Supersedes Description March 2008 Initial Release Initial Release Copyright 2006 We reserves the right to make changes in specifications at any time without notice.

More information

Quick Start Guide Cisco 7940/7960 IP Telephone

Quick Start Guide Cisco 7940/7960 IP Telephone Quick Start Guide Cisco 7940/7960 IP Telephone Contents: Cisco 7960/7940 IP Phone Feature and Key Overview...2 Basic Features...5 Installing the IP Phone and Connecting to the Network...5 Adjusting the

More information

Towson University Using The Phone And Voicemail System

Towson University Using The Phone And Voicemail System Towson University Using The Phone And Voicemail System OTS PUBLICATION: PAVS REVISED 07-01-2006 TRAINING@TOWSON.EDU OFFICE OF TECHNOLOGY SERVICES Using Your Voicemail From Your Desk 1. Press the VOICEMAIL

More information

User Guide. for the. Coral. Phone System. and. T3 Voice Mail System

User Guide. for the. Coral. Phone System. and. T3 Voice Mail System User Guide for the Coral Phone System and T3 Voice Mail System July 2010 Accessing Help on Using the Phone System Help Desk 581-4000 option 1 The following materials may be found on-line: The Coral User

More information

Information Systems Cisco 7940/7942 IP Phone Quick Reference Guide

Information Systems Cisco 7940/7942 IP Phone Quick Reference Guide Information Systems Cisco 7940/7942 IP Phone Quick Reference Guide Contents Page: Cisco 7940/7942 IP Phone Quick Reference Guide Contents 2 Introduction 3 Phone Overview 3 How Do I: 4 Place a Call? 4 Put

More information

PROPRIETARY INFORMATION

PROPRIETARY INFORMATION Centrex User Guide Centrex is a central office-based telecommunications system that lets you customize your telephone service to suit your unique business needs. With Centrex, you can grow from two lines

More information

Mitel SX-2000 ONS/ANALOG TELEPHONE USER GUIDE. Phone 800-328-7181 / 563-322-7181

Mitel SX-2000 ONS/ANALOG TELEPHONE USER GUIDE. Phone 800-328-7181 / 563-322-7181 Mitel SX-2000 ONS/ANALOG TELEPHONE USER GUIDE Phone 800-328-7181 / 563-322-7181 PREFACE This guide is for users with single line telephones. It explains how to use the telephone and the system features

More information

Information Systems Cisco 7965 IP Phone Quick Reference Guide

Information Systems Cisco 7965 IP Phone Quick Reference Guide Information Systems Cisco 7965 IP Phone Quick Reference Guide Contents Cisco 7965 IP Phone Quick Reference Guide Contents Page 2 Introduction 3 Overview of Phone 3 How Do I: 4 Place a Call? 4 Put a Call

More information

User Guide. IP Multimedia 1110, 1120, 1140 & 1150 phones

User Guide. IP Multimedia 1110, 1120, 1140 & 1150 phones User Guide IP Multimedia 1110, 1120, 1140 & 1150 phones Content 1. IP Phone buttons & usage 2. Logging on / off your IP Phone 3. Changing your password 4. Making a call 5. Receiving a call 6. Placing a

More information

Basic Features. Placing a Call. Answering a Call. Ending a Call. Placing a Call on Hold. Redialing a Call. Press the Phone button. Dial the number.

Basic Features. Placing a Call. Answering a Call. Ending a Call. Placing a Call on Hold. Redialing a Call. Press the Phone button. Dial the number. Basic Features Placing a Call Press the Phone button. Dial the number. Answering a Call Press the Phone button or the Answer softkey. The active call appears in the active call list in the LCD screen.

More information

USER GUIDE MITEL 200 SUPERSET 4025. Rev. 4/02

USER GUIDE MITEL 200 SUPERSET 4025. Rev. 4/02 USER GUIDE MITEL 200 SUPERSET 4025 Rev. 4/02 TO ANSWER AN INCOMING CALL Lift handset of ringing telephone or Press flashing line button TO PLACE AN OUTGOING CALL Dial outside access code [9] Dial number

More information

Volume NEC DT ERM SERIES E PHONE MANUAL

Volume NEC DT ERM SERIES E PHONE MANUAL Volume 1 NEC DT ERM SERIES E PHONE MANUAL ALPHA VOICE NEC Dterm Series E Alpha Voice 12345 Main Street Suite 100 Phone 123.456.7890 Fax 123.456.7890 Table of Contents Overview Purpose BASIC CALL FUNCTIONS

More information

Setting up & using your IP Telephone

Setting up & using your IP Telephone Setting up & using your IP Telephone Version: 1.8 Last Edited: 09/02/15 Welcome to your new IP Telephone! In order to help you get acquainted with your new phone this helpsheet provides a basic description

More information

Featureline. Site User Guide To make an external call press 9 followed by the telephone number

Featureline. Site User Guide To make an external call press 9 followed by the telephone number Featureline Site User Guide To make an external call press 9 followed by the telephone number Call forwarding for when I m out and about - well that s a real bonus We find it s the best way of dealing

More information

2616 TELEPHONE. Listed below are the basic key functions that can be added to the phone.

2616 TELEPHONE. Listed below are the basic key functions that can be added to the phone. 2616 TELEPHONE The 2616 Telephone is a multi-line, digital, business phone that has a display. The display provides additional information such as the telephone number calling and the building and room

More information

INTRODUCTION TO YOUR COMMANDER CONNECT SYSTEM...7 System description...7 System options...8 Commander Contact Details...8 USING THIS HANDBOOK...

INTRODUCTION TO YOUR COMMANDER CONNECT SYSTEM...7 System description...7 System options...8 Commander Contact Details...8 USING THIS HANDBOOK... INTRODUCTION TO YOUR COMMANDER CONNECT SYSTEM...7 System description...7 System options...8 Commander Contact Details...8 USING THIS HANDBOOK...9 INTRODUCING THE KEYSTATIONS...10 Standard Keystation...10

More information

Featureline and Featureline Corporate

Featureline and Featureline Corporate Featureline and Featureline Corporate Site User Guide Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time.

More information

IP Office 4602/5602 Phone User Guide

IP Office 4602/5602 Phone User Guide 4602/5602 Phone User Guide 15-601076 Issue 04d - (12 December 2008) 2008 AVAYA All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete

More information

AVAYA Voicemail Messaging System

AVAYA Voicemail Messaging System The AVAYA Messaging System is similar to your previous voicemail system with a few added features. The phone will automatically route all incoming calls to your voicemail after the third ring or you may

More information