HRG App for Apple ios Devices

Transcription

1 HRG App for Apple ios Devices iphone ipod touch ipad User Guide Document Rev A 07/2012

2 Revisions Issue Date Revisions A 07/2012 New document.

3 Contents 3 Contents 1 1 Introduction Overview Mobile Device Requirements Installing the HRG App Installing the App Running the HRG App Logging On About the Main Menu Managing Devices Adding a Device Editing a Device s Settings Deleting a Device Configuring Cameras Viewing Live Video Viewing Live Video Controlling PTZ Cameras Playing Recorded Video Managing Favorites Adding a Camera to Favorites Removing a Camera from Favorites Adding a Bookmark to Favorites Removing a Bookmark from Favorites Managing Alarms Enabling/Disabling Alarm Notifications Viewing Alarm Notifications Clearing Alarm Notifications Managing Local Configuration Adjusting Pan/Tilt Speed Enabling/Disabling Auto Login Changing the Password Troubleshooting

4 1 Introduction 1 Overview Honeywell s HRG mobile client app can be used to remotely monitor live video, search, play back, and control PTZ cameras from an embedded DVR via a wireless network connection. With this app installed on your smartphone or tablet device, you can log on to the front-end DVR or camera using WiFi, 2G, or 3G. If no public IP address is available, the device can be accessed by using a dynamic domain name (host name) or by forwarding ports to the public IP of the router. Note Carrier data rates may apply when using this software. Contact your carrier for information about your cellular data plan rates. Mobile Device Requirements The HRG mobile client app can be used with an ios device (ipod touch, iphone, or ipad) running ios 4.0 or higher.

5 2 Installing the HRG App 2 Installing the App To install the app: 1. Search for "HRG" (iphone/ipod touch) or "HRG HD" (ipad) in the App Store. 2. Download and install the app on your ios device. 3. Tap the HRG app icon to start the app.

6 3 Running the HRG App 3 Logging On You will need to register a user account the first time you start the app. To register a user account 1. Tap the HRG app icon. 1. Next to User name, enter a user name. 2. Next to Password, enter a password. The password must contain six or more characters. 3. Next to Confirm, re-enter the password. 4. Tap Register.

7 Running the HRG App 7 To log on to the app 1. Tap the HRG app icon. 1. Next to User name, enter your user name. 2. Next to Password, enter your password. 3. If you want your ios device to remember your user name and password the next time you start the app, move the Auto Login slider to. 4. Tap Login. The main menu appears.

8 Running the HRG App 8 About the Main Menu The main menu appears when you log on to the application. Scroll down to see all of the menu options. Menu Item Live Playback Devices Favorites Channel Config Alarm Manage* Local Config Account About User Action(s) View live video and control connected PTZ cameras. Play back recorded video clips. Display device list, add/delete/modify a new device or view device information. Set channels and bookmarks as favorites. Configure camera s stream type, resolution, frame rate, and bit rate. Manage alarm settings. Set auto login, PTZ step speed. Modify password. View software name and version information. * ipad: Alarm Management

9 4 Managing Devices 4 Adding a Device To remotely view video from a DVR or network camera, or to remotely control a network PTZ camera, you must add a device. You can add up to 100 devices. To add a device 1. On the main menu, tap Devices. 2. In Devices, tap Add. The following screen appears: 3. In New Device, do the following: a. Next to Device name, tap Input name, and then enter a name for the device. b. Next to Register mode, tap the right arrow, tap IP, Domain, or DDNS, and then tap Back. c. Next to Address, tap Input address, and then enter the IP address/domain address/dns address of the device. d. Next to Port, tap to enter a new port number. The default port number for IP/domain mode is The default port number for DDNS mode is 80.

10 Managing Devices 10 e. Next to User name, tap to enter a new user name. The default user name is admin. f. Next to Password, tap to enter a new password. The default password is g. Next to Chan No., tap to enter the number of channels that the selected device supports (for example, HRG4 = 4). The default number of channels is 4. Tap Save to save the settings. The device that you have added now appears in the Devices list. 5. Tap HRG to return to the main menu.

11 Managing Devices 11 Editing a Device s Settings You can edit the settings of a device that you have added. To edit a device s settings 1. In Devices, tap the right arrow next to the device that you want to edit. The following screen appears: 2. Tap Edit. 3. You can edit any of the following device properties: Device name Register mode Address Port User name Password Channel Number 4. Tap Save to save the settings.

12 Managing Devices 12 Deleting a Device You can delete a device that you have added. To delete a device 1. In Devices, slide the right arrow from right to left next to the device that you want to delete. The arrow is replaced by a red Delete button. 2. Tap Delete to remove the device from the Devices list.

13 5 Configuring Cameras 5 You can configure the live view parameters of each camera according to your network environment. To configure a camera 1. On the main menu, tap Channel Config. 2. In Select Channel, tap the right arrow next to the device that you want to configure to display a drop-down list of that device s channels. 3. Tap the right arrow next to the channel (camera) that you want to configure. The following screen appears:

14 Configuring Cameras In Channel Config, do the following: a. Next to Chan name, enter a name for the camera. b. Next to Param type, tap the right arrow, tap Customize (ipad: Custom) or General, and then tap Back. When the parameter type is set to General, not all parameters are configurable, and the following default settings are used: Parameter Description Encoding para. Sub stream Stream type Video Resolution QCIF Image quality Lowest Bitrate type CBR Max. bitrate 32K Frame rate 4 c. Next to Encoding para., tap the right arrow, select the video encoding type (Main stream or Sub stream), and then tap Back. d. Next to Stream type, tap the right arrow, select the video stream type (Video&Audio or Video), and then tap Back. e. Next to Resolution, tap the right arrow, select the video resolution type (camera dependant), and then tap Back. f. Next to Image quality, tap the right arrow, select the image quality level (Highest, Higher, Medium, Low, Lower, Lowest), and then tap Back. g. Next to Bitrate type, tap the right arrow, select the bit rate type (VBR [variable] or CBR [constant]), and then tap Back. h. Next to Max. bitrate, tap the right arrow, select the maximum bit rate for the camera depending on your network environment (from 32K to 16384K scroll down the list for more options), and then tap Back. i. Next to Frame rate, tap the right arrow, select a frame rate for the camera (from 25/30 to 22), and then tap Back. 5. Tap Save to save the settings.

15 6 Viewing Live Video 6 After you have configured the live view parameters of a camera on your ios device, you can remotely view live video from the camera and control PTZ movement. Viewing Live Video The Live screen has the following buttons: Buttons Description Buttons Description Add camera for live view Stop playing Bookmarks Switch camera for live view Picture capture PTZ control Audio on/off To view live video 1. On the main menu, tap Live. By default, the Live screen is divided into four panes.

16 Viewing Live Video Select the pane where you want to display live video, and then tap. 3. Tap the right arrow next to the device that you want to view video from to display a drop-down list of that device s channels. 4. Tap the channel that you want to view live video from. By default, Sub (sub stream) is selected. To view main stream video, tap Main. 5. Tap Live to return to the Live screen. To enlarge a live video pane On the Live screen, double-tap the pane that you want to enlarge. (Double-tap the pane again to return it to its original size.) To zoom in or out While touching the screen, stretch your thumb and forefinger apart (from the center outward) to zoom in, or pinch your thumb and forefinger together (from the outside inward) to zoom out. To add a bookmark 1. In the toolbar at the bottom of the Live screen, tap to save the current live view information as a bookmark. 2. Enter the bookmark name, and then tap Save. To capture a still image Select the pane where you want to capture the image (the active pane is outlined in red), and then, in the toolbar at the bottom of the Live screen, tap to capture a still image. When a still image is captured, the camera icon turns red and a shutter click sound is heard. Note Captured images are stored in the Photo folder of your ios device by default. Access the directory to view or delete an image.

17 Viewing Live Video 17 Controlling PTZ Cameras You can remotely control the pan and tilt movements of a PTZ camera. To enable PTZ control mode 1. Select the pane where you want to control the camera (the active pane is outlined in red), and then, in the toolbar at the bottom of the Live screen, tap to enable PTZ control mode. When PTZ control mode is enabled, the PTZ control icon turns red, and four white direction arrows appear on the screen. 2. Slide your finger over the screen in the direction that you want to move the camera. To set a preset 1. While PTZ control mode is enabled, move the camera to the position you want to set as a preset, and then tap. 2. Enter a preset number, and then tap Set. To call a preset 1. While PTZ control mode is enabled, tap. 2. Enter the number of the preset that you want to call, and then tap Call.

18 Viewing Live Video 18 To adjust the picture brightness 1. While PTZ control mode is enabled, tap. A slider appears. 2. Using your finger, move the slider left or right to adjust the picture brightness. Moving the slider to the left decreases the brightness, while moving the slider to the right increases the brightness. To disable PTZ control mode While PTZ control mode is enabled, tap to disable PTZ control mode. The icon changes to gray, indicating that PTZ control mode is disabled.

19 7 Playing Recorded Video 7 You can retrieve recorded video files from a remote storage device for playback. To retrieve recorded video for playback 1. On the main menu, tap Playback. The following screen appears: 2. In the Channel box, tap the right arrow to see the Select Channel screen. 3. Tap the right arrow next to a device to display a drop-down list of that device s channels. 4. Tap a channel to retrieve recorded video from. The selected channel now appears in the Channel box on the Playback screen. 5. In the Start Time and End Time boxes, tap the right arrow to enter a start time and an end time to search for. Enter a date and time (see below), and then tap Back (ipad: Playback).

20 Playing Recorded Video After you have entered a start time and an end time, tap File Search. The Remote Record File List is displayed. 7. Select the file that you want to retrieve, and then tap to start playing the video. During playback, you can: Tap to capture a still image. Tap or to mute/unmute the audio. Note Captured images are stored in the Photo folder of your ios device by default. Access the directory to view or delete an image.

21 8 Managing Favorites 8 You can add or remove a camera (channel) or bookmark from your Favorites list. Adding a Camera to Favorites To add a camera to Favorites 1. On the main menu, tap Favorites. 2. In Favorites, tap Channels, and then tap Add to add a camera. 3. In Select Channel, tap the right arrow next to a device to display a drop-down list of that device s channels. 4. Select the cameras that you want to add to Favorites, and then tap Confirm. The cameras are added to the Channels list.

22 Managing Favorites 22 Removing a Camera from Favorites To remove a camera from Favorites 1. On the main menu, tap Favorites. 2. In Favorites, tap Channels to view and manage the list of added cameras. 3. Slide your finger from left to right over the camera that you want to remove, and then tap Delete. The camera is removed from the Channels list. Adding a Bookmark to Favorites See To add a bookmark on page 16. Removing a Bookmark from Favorites To remove a bookmark from Favorites 1. On the main menu, tap Favorites. 2. In Favorites, tap Bookmarks to view and manage the list of added bookmarks. 3. Slide your finger from left to right over the bookmark that you want to remove, and then tap Delete. The bookmark is removed from the Bookmarks list.

23 9 Managing Alarms 9 You can view and manage alarm notifications. Enabling/Disabling Alarm Notifications To enable alarm notifications 1. On the main menu, tap Alarm Manage (ipad: Alarm Management). 2. Tap Receive Setting. 3. Tap the device that you want to receive alarm notifications from, and then move the slider to ON. To disable alarm notifications 1. On the main menu, tap Alarm Manage (ipad: Alarm Management). 2. Tap Receive Setting. 3. Tap the device that you want to disable alarm notifications from, and then move the slider to OFF. Viewing Alarm Notifications You can view alarm notifications from any screen that displays the alarm info button top right corner. Tap the button to go to the Alarm Info screen. in the To view alarm notifications in Alarm Manage 1. On the main menu, tap Alarm Manage (ipad: Alarm Management). 2. Tap Alarm Info to view a list of alarm notifications.

24 Managing Alarms 24 Clearing Alarm Notifications To clear an alarm notification 1. On the main menu, tap Alarm Manage (ipad: Alarm Management). 2. Tap Alarm Info to view a list of alarm notifications. 3. Tap the alarm notification that you want to clear from the list, and then tap. 4. A dialog box appears asking if you want to clear all the alarm information. Click Confirm to clear the alarm notification.

25 10 Managing Local Configuration 10 You can adjust the pan/tilt movement speed and turn auto login on or off in the Local Configuration settings. Adjusting Pan/Tilt Speed To adjust the pan/tilt movement speed 1. On the main menu, tap Local Config. 2. Move the PTZ step slider left or right to adjust the pan/tilt movement speed. Seven steps are selectable. The higher the number, the faster the speed. 3. Tap Confirm to save the setting. Enabling/Disabling Auto Login To enable auto login 1. On the main menu, tap Local Config. 2. In Local Config, move the Auto Login slider to. 3. Tap Confirm to save the setting. To disable auto login 1. On the main menu, tap Local Config. 2. In Local Config, move the Auto Login slider to. 3. Tap Confirm to save the setting.

26 11 Changing the Password 11 You can change the password of the current login user account in the Account settings. To change the password 1. On the main menu, tap Account. The following screen appears: 2. In the Old Password box, enter your current password. 3. In the New Password box, enter the new password. 4. In the Confirm Password box, re-enter the new password. 5. Tap Confirm to save the new password setting.

27 12 Troubleshooting 12 What kinds of devices are compatible with this app? Devices that adopt the H.264 standard are compatible with this app. I see a 'login failed' error message when I try to access a device via WiFi. Check whether the WiFi parameters are configured properly on your ios device. After starting to view live video, the video does not run smoothly and my ios device is noticeably slower. Try viewing less cameras at the same time, or decrease the frame rate and resolution in the Channel Config settings (see Configuring Cameras on page 13).

28 CCTV (North America only) Document Rev A 07/ Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice. Revisions or new editions to this publication may be issued to incorporate such changes.