COMMUNITY OUTREACH AND ASSISTANCE MISSION STATEMENT: Evergreen apheartments is a program created and directed by the Evergreen Apartment Group

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1 COMMUNITY OUTREACH AND ASSISTANCE MISSION STATEMENT: Evergreen apheartments is a program created and directed by the Evergreen Apartment Group which focuses on our commitment and dedication to the community. The program reaches out not only to each individual Evergreen apartment community but it also extends into the larger outside communities where our properties are located. What drives this program is our commitment to resident care and support, civic duty, our desire to build long term relationships with our residents and the community at large and to enhance the communities where our properties are located. apheartments FOR RESIDENTS: apheartments starts at home with our commitment and dedication to resident care and support. When you choose to rent at an Evergreen property, you will find a great home AND a wonderful community. Building that sense of community starts with you knowing that there is always someone there to lend a helping hand. By providing heartfelt resident care and support, Evergreen builds communities to call home. That is apheartments and that is living Evergreen. Attached please find information regarding various organizations that provide assistance and support, including financial, health, food, clothing and general information. The information contained herein was prepared as a courtesy for our residents. The information contained herein is not a substitute for a thorough due diligence investigation by any person obtaining or utilizing the information. Evergreen, its agents and the complexes it manages shall not be held liable for providing such information and make no warranty or representation as to whether the information provided is complete, accurate, current or applicable to anyone s individual circumstances. Evergreen is not an agent for (with the exception of the apartment complexes it manages) any agency, governmental body, company or organization providing resources, goods, or services. Live Well Live EVERGREEN

2 RENTAL ASSISTANCE Catholic Charities Community Services (NCC) Eligibility: Low income families or persons in a crisis; must provide proof of income and expenses Catholic Charities provides financial assistance for rent, utilities, food referrals, & other crises West 4th Street Wilmington DE Monday-Friday 8:30am-4:30pm Main (302) Pregnancy Counseling 24 hr Hotline (877) West End Neighborhood House Eligibility: Delaware residents who are moving and entering into a new 12 month lease agreement with a landlord Provides financial assistance for past due rental balances. 710 North Lincoln Street Wilmington DE Monday - Friday 8am - 4pm Main (302) Fax (302) Claymont Community Center Crisis Alleviation Services Claymont Community Center Area Served: Claymont and Northern New Castle County Eligibility: Residents of Claymont Edgemoor/Brandywine Hundred and New Castle County Provides financial assistance with housing utilities, rent and short-term emergency shelter to families undergoing a crisis due to loss of employment, divorce, injury or illness Green Street Claymont DE Monday-Friday 8:00am-4:00pm (302) Fax (302) Lutheran Community Services-Emergency Housing Assistance Program Eligibility: Unspecified This program provides interest free loans for security deposit, rent or mortgage for low income families who can meet their living expenses but are experiencing an emergency situation North Rodney Street Wilmington DE Monday-Friday 8:00am-4:00pm (302) Fax (302)

3 The Resurrection Center (formally 8 th Street Baptist Church) 3301 North Market Street Wilmington DE Monday-Friday 9:30am-3:30pm (302) Fax (302) Samaritan Outreach Eligibility: Sheltered and unsheltered homeless throughout New Castle County Provides supportive services for sheltered and unsheltered homeless in New Castle County. Services include: rental assistance (up to $100); intensive coordinated case management; housing placement assistance North Claymont Street Wilmington DE Monday, Wednesday, Thursday 8:00am-4:00pm; Tuesday and Friday 8:00am-11:00am; Main (302) Fax (302) Richardson Park Community Services Area Served: Wilmington City line boundary; West Wilmington 19805/19804 sections Eligibility: Residents in Richardson Park, Alban Park and Newport area only; exceptions for medical equipment is made Provides crisis alleviation for utilities, rent, medications and other needs. Funding available for people who need assistance with work-related transportation to continue their employment. 107 South Maryland Avenue Wilmington DE Monday-Tuesday Wednesday 10:00am-3:00pm Thursday 12:00pm-6:00pm Friday 10:00am-2:00pm First and Third Saturday 10:00am-2:00p (302) Fax (302) Salvation Army, Good Neighbor Program Eligibility: Household assistance; must prove self-sufficiency within 30 days; emergency food for families & elderly only Provides crisis alleviation to families and individuals through financial assistance and casework intervention. Includes emergency food and financial assistance for rent, utilities, basic needs and prescriptions. The Good Neighbor Energy Fund (GNEF) is utilized to assist Delaware residents with gas and electric bills (Delmarva Power bills only. The Family Service Department also provides assistance with food and toys during the Christmas season. 503 Tatnall Street P.O. Box 308 Wilmington DE Monday-Friday 8:30am-4:30pm Food Closet: Wednesday & Friday 9:00am-11:00am (302) Fax (302)

4 Ministry of Caring, Inc. Provides emergency services for individuals in New Castle County. Services include: rental assistance and housing placement assistance. 506 N. Church Street Wilmington DE Monday - Friday 9:00am-3:00pm (302) F.A.I.T.H. Center 226 North Walnut Street Wilmington DE Monday-Friday 9:30am-3:30pm (302) Neighborhood House 1218 B Street Wilmington DE Monday-Friday 9:30am-3:30pm (302) St. Mary Magadelen 7 Sharpley Road Wilmington DE Wednesday 9:30am-11:30am (302) Our Lady of Fatima Area Served: New Castle Roosevelt to Harrison Avenues New Castle DE Monday-Friday 11:00am-3:00pm (302)

5 Resurrection Parish Eligibility: Those in need of emergency food shelter clothing Operates emergency food assistance and assistance for utility bills or rent. Clients must call and leave a message. *** Will assist with rent and utility when the bill is reduced to the last $100.00*** 3000 Videre Drive Wilmington DE Monday-Friday 9:30am-2:30pm; Tuesday Wednesday Thursday 6:30pm-8:30pm (302) option 5 Fax (302) Kingswood Community Center, Inc. Area Served: New Castle 2300 Bowers Street Wilmington DE Monday-Friday 6:30am-6:30pm (302) Fax (302) Peoples Settlement Association Area Served: New Castle Provides financial assistance for rent, clothing and food bank, and other services. 408 East 8 th Street Wilmington DE Monday-Friday 6:30am-6:30pm (302) Fax (302) First State Community Action (Administration) Area Served: Kent, Sussex and New Castle counties Eligibility: Up to 150% of Federal Poverty Income Guidelines A community and statewide agency with services related to housing, financial assistance, senior services, child care, employment and training weatherization, and community development. 308 North Railroad Avenue Georgetown DE Monday-Friday 8:30am-5:00pm Main (302) Statewide Toll Free (800) Fax (302)

6 Helenas Parish Social Ministry Area Served: Northern New Castle County Eligibility: Serves clients in the following zip codes only: some Provides emergency funding for utilities and rent. Also offers transportation to doctors for persons in the area, visits to the home-bound (in area), and to nursing homes. St. Helenas Rectory 602 Philadelphia Pike Wilmington DE Monday-Friday 9:00am-12noon (until 3:00pm in an emergency) MUST CALL FOR APPOINTMENT (302) Fax (302) GENERAL ASSISTANCE Delaware Apartment Association Renter Resource Center Eligibility: Open The Renter Resource Center is a newly designed website that is completely user friendly. The Renter Resource Center is designed to provide helpful information to renters. Information ranging from financial assistance to Apartment Angels Transitional Housing Program, community services to renter s insurance, tenant s right guides to employment assistant (and more) is all part of the site. When renters visit the web site, they become informed and can successfully manage the renting process from beginning to end. Visit Web Site - PO Box 7769 Newark DE Kids Defense Team, Inc. Area Served: Delaware and Maryland Eligibility: Homeless and low income families Kids Defense Team is a grassroots community-based organization with nationwide outreach. The sole purpose is to improve the lives of homeless children and teens. They also help children and teens nationwide that live in low income family households. This is accomplished through donations of clothing and school supplies, support and assistance to families in need, and programs that provide enrichment both educationally and culturally. 94 Grandview Avenue NorthEast MD Main Number (410) Alternatre Number (302) ****Delaware Help Line**** ****** ******

7 Para Español Latin American Community Center Area Served: Residents of Delaware Eligibility: Open Una variedad de programas están disponibles para individuos que tienen el español como su idioma principal. (a variety of programs are available for individuals who have Spanish as their primary language). Información de Contacto () 403 North Van Buren Street Wilmington DE Lunes - Viernes (Monday-Friday) 6:45am-5:30pm Main (302) Fax (302) Después (After) de 5:30pm llamada (302) SECURITY DEPOSIT ASSISTANCE Statewide Security Deposit Loan Program West End Eligibility: Delaware residents who are moving and entering into a new 12 month lease agreement with a landlord Low interest loans to cover the cost of your security deposit when moving into a new rental unit. Maximum loan is $800 with a 4% interest rate. This is a great opportunity to establish positive credit while getting the help you need to move. Flexible repayment terms are based on income and expenses. 710 North Lincoln Street Wilmington DE Monday - Friday 8am - 4pm (302) Statewide toll free (888) Fax (302) FOOD ASSISTANCE Food Bank of Delaware Eligibility: All Delaware residents The Market is the Food Bank's low-cost shopping store. In an effort to help Delawareans save money on their monthly grocery bill and alleviate the burdens of a slowing economy, the store is open to the public to purchase low-price household staples. From cereal and juices to cosmetics and cleaning supplies, the store is stocked to meet a household's needs. Shoppers can expect to save 50 to 75 percent off their grocery bill by purchasing groceries from The Market! 1320 East 23 rd Street Wilmington DE Tuesday - Friday 11:00am 2:00pm (302)

8 CLOTHING ASSISTANCE Clothing Bank of Delaware Eligibility: All Delaware residents The Clothing Bank of Delaware has three primary missions. First, it serves as a clearing house for the collection and distribution of donated clothing. Second, it provides entry level employment and training to women re-entering the work force. Third, it creates volunteer opportunities for churches, businesses and community organizations Jessup Street Suite 3 Wilmington DE Monday - Thursday 7:00am 3:00pm (302) Fax (302) STATE SERVICE CENTERS Belvedere State Service Center Area Served: Services zip codes: & part of Eligibility: Open Belvedere State Service Center houses various state and private human service providers including: Public Health (Children Dental Clinic). The State Service Center services include: a food closet (emergency and area residents only); low-income dental transportation for children; holiday baskets; Toys for Tots; Community Resource Assistance Services. FOOD CLOSET: Does not stock food but will provide referrals if client does no receive food stamps. 310 Kiamensi Road Newport DE Monday-Friday 9:00am-5:00pm Main (302) Fax (302) DeLaWarr State Service Center Area Served: Zip codes served: (South Bridge Area) & (New Castle) Eligibility: Family member or recipient must be on Medicaid AFDC or SSI to receive emergency assistance; others income based DeLaWarr State Service Center houses various state and private human service providers including: Public Health (children dental clinic); Social Services; Emmanuel Dining Room South; Vocational Rehabilitation; Parenting Programs (Children & Families First). The services this State Service Center provides include holiday food baskets, low-income dental, transportation for children, emergency assistance, Community Resource Assistance Service and Toys for Tots. DeLaWarr State Service Center has food in stock for those in need of emergency food and provides referrals to area food closets. 500 Rogers Road New Castle DE Monday-Friday 7:30am-5:00pm; Food Closet: Monday-Friday 9:00am-12:30pm Main (302) Fax (302)

9 Northeast State Service Center Area Served: Eligibility: Family member or recipient must be on Medicaid AFDC GA or SSI to receive emergency asst.; other programs income based Houses various state and private human service providers including Public Health Clinics, Social Services, Child Support Enforcement, First Step Program. State Service Center services include: emergency assistance, holiday baskets, Toys For Tots, Community Resource Assistance Services, low income dental, and transportation for children Jessup Street Wilmington DE Monday-Friday 7:30am-5:00pm Main (302) Fax (302) Porter State Service Center Area Served: Wilmington (except South Bridge) Eligibility: Family member or recipient must be on Medicaid AFDC GA or SSI to receive emergency asst.; other programs income based Houses various state and private human service providers including Public Health Clinics, STD counseling & testing, Social Services. State Service Center services include: Community Resource Assistance Service, Toys For Tots, holiday baskets, emergency assistance, child dental, transportation. Porter State Service Center has food in stock for those in need of emergency food and provides referrals to area food closets. 509 West 8Th Street Wilmington DE Monday-Friday 7:30am-5:00pm; Food Closet: Monday-Friday 9:00am-4:30pm Main (302) Fax (302) Hudson State Service Center Area Served: Greater Newark & North West New Castle County - Zip codes served are: Eligibility: Family member or recipient must be on Medicaid AFDC GA or SSI to receive emergency assistance; other programs income based Houses various state and private human service providers including Public Health, Community Mental Health, NCALL Research, Social Services, Nemours Pharmaceutical Program, and a Family Visitation Center. State Service Center services include: Community Resource Assistance Services, holiday food baskets, Toys for Tots, emergency financial assistance, child dental, transportation and emergency food assistance. Screens Newark area residents for food and financial assistance programs that are funded by Newark Area Welfare Committee and local churches. 501 Ogletown Road Newark DE Monday-Friday 7:30am-5:00pm Main (302)